2018 CHEVROLET EQUINOX reports

VISIBILITY

The contact owns a 2018 Chevrolet Equinox. The contact stated that while her daughter was driving at 30 MPH with the contact seated in the front passenger seat, the contact attempted to open the retractable sunroof shade cover, which retracted only 6 inches. After several attempts, an abnormal loud sound was heard, and the shade cover detached, hanging down and obstructing rear-view visibility. The manufacturer General Motors was notified of the failure via telephone and referred the contact to a dealer and to the NHTSA Hotline for assistance. The failure mileage was 30,115.

UNKNOWN OR OTHER

start-stop accumulator is leaking fluid on transmission. Fluid coming from bolts and gasket area.

POWER TRAIN

Complete and sudden failure of Transmission involving the clutches (clutches are burned up inside the transmission). No warning or dash lights. Confirmed by mechanic and the solution is transmission replacement ($10,000). Car would not accelerate and began losing power on highway. After I exited the highway, the car would not engage gears and stopped accelerating resulting in having to push it out of the roadway and get it towed to my mechanic for diagnostic.

ELECTRICAL SYSTEM

Chevrolet 2018 Equinox with 2.0L has a fail for no OBD communication. The vehicle was take to two separate Smog Local State Inspections; however, the vehicle failed to communicate with the system. I believe from looking at previous complaints on NHTSA that the vehicle has a module with defects and needs to be replaced. Vehicle has 49,000 miles. Previous complaint states that the local dealer was contacted; however, Product Emission Recall: N202298780; repair was available. The manufacturer was made aware of the failure.

ELECTRICAL SYSTEM

Unknown 2018 chevy equinox is known that the radio goes out, even after reset or hard reset (disconnect battery) the screen is black no sounds or music plays and the biggest safety related is no reverse camera

FUEL/PROPULSION SYSTEM

My 2018 Chevrolet Equinox 1.5L developed an active gasoline leak. After the vehicle is cranked/started, gasoline begins leaking from underneath the front/engine area and forms a visible puddle on the ground. Prior to discovering the leak, the vehicle had intermittent hard-starting symptoms where the engine would crank/stutter several times before starting, along with a strong gasoline odor. The exact failed component has not yet been confirmed by a dealer or repair facility. I stopped driving the vehicle because leaking gasoline near the engine/electrical components creates a serious fire and safety risk. The vehicle is available for inspection. Chevrolet advised me that there are currently no open recalls or programs associated with my VIN. I am reporting this condition to NHTSA because of the severity of the fuel leak and potential fire hazard.

SERVICE BRAKES · ENGINE

On approximately 09/04/2026, while driving my vehicle and slowing to a stop, I applied the brake pedal and it suddenly became extremely hard to depress. At approximately the same time, the steering became very stiff and difficult to turn. I believed I had lost normal braking ability and had difficulty controlling the vehicle while attempting to stop. The engine then shut off on its own. After the vehicle stopped, attempts to restart it were unsuccessful. The engine would crank/attempt to start but would not complete the ignition cycle and remain running. A ticking noise was also present. The vehicle remains available for inspection and is being towed to a local GM dealership for diagnosis. The specific component responsible for the failure is currently UNKNOWN. The vehicle previously generated diagnostic code P050F in January 2026. Following the 09/04/2026 failure, diagnostic code P0017 was identified. I did not receive P0017 prior to this incident. I did not observe an overheating warning or temperature-gauge indication showing that the engine was overheating before the vehicle shut down. The incident created a safety risk because the brake pedal became extremely hard to depress and the steering became difficult to operate while the vehicle was in motion, significantly affecting my ability to slow and control the vehicle. There was no collision or injury. As of the date of this complaint, the cause has not yet been confirmed by a dealer, independent service center, manufacturer, police, or insurance representative. The vehicle is being taken to a GM dealership for diagnostic inspection. I can provide the vehicle and subsequent diagnostic/repair documentation for inspection upon request.

ELECTRICAL SYSTEM · VISIBILITY/WIPER

Back wiper stopped working while it was on. Wiper arm is stuck straight up on back window. Back wiper motor got extremely hot still trying to work with the car ON or OFF. Would make a clicking sound every 30secounds 24/7 and would drain the battery dead. No power.

AIR BAGS

The contact owns a 2018 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the service restraint error message was displayed. The dealer was made aware of the failure but provided no assistance. The vehicle was taken to an independent mechanic where it was diagnosed with a front passenger's seat air bag sensor failure. The contact was informed that the front passenger's seat air bag sensor needed to be replaced. The vehicle was repaired. The contact stated that the parts were on back order. The manufacturer was made aware of the failure. The contact reported the failure using the report by phone using the manufacturer's automated system. The failure mileage was approximately 56,744.

AIR BAGS

I am an investigator w/ the Medical Examiner's office in Dallas, TX. We are investigating the death of an individual who was inside a 2018 Chevy Equinox that was "rebuilt." During the minor accident, the steering wheel airbag deployed, but exploded and shot many large pieces of debris and shrapnel at the decedent's face. Ultimately leading to her passing. After the examination, a large piece of metal w/ a serial number was located. [XXX]. We are working alongside Dallas PD VHU for this crash. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER · SERVICE BRAKES · FORWARD COLLISION AVOIDANCE

In my chevy equinox 2018 my vacuum pump and brake booster failed when I was driving and I could not brake. I slid into the gravel side of the road on the 138, luckily there were not alot of traffic at the time cause I would have caused a major accident. Never had any braking issue till now. Now this is a major financial hardship on me to fix this issue that should have not happened if it got recalled to fix this issue on this certain model. No lights, no indicator lights or anything came on either which was scary. And I have no problems or any other issues with the equinox. It just failed all of a sudden.

SERVICE BRAKES

While I was getting off the freeway, my vehicle displayed the “Service Brake Assist” warning. When I attempted to brake, the brake pedal became extremely hard and would not respond normally. The vehicle would not stop normally when I pressed the brake pedal. I was almost involved in a crash because I could not brake as expected. I had to use the emergency parking brake to help bring the vehicle to a stop and avoid a collision. Component/system: The exact failed component is UNKNOWN. Based on the “Service Brake Assist” warning and the extremely hard brake pedal, I am concerned there may be a problem with the brake-assist system, vacuum system/vacuum pump, brake booster, or related components. The vehicle is available for inspection upon request. Safety risk: This created a serious safety hazard because I temporarily could not stop the vehicle normally while exiting a freeway. I was almost involved in a crash and had to use the emergency parking brake to help stop the vehicle. Dealer/service confirmation: UNKNOWN at this time. The problem has not yet been confirmed by a dealer or independent repair facility. Manufacturer/police/insurance inspection: UNKNOWN/No inspection has been performed by the manufacturer, police, or insurance representative at this time. Warning/message: The vehicle displayed “Service Brake Assist.” The warning appeared before/during the braking problem. At the same time, the brake pedal became extremely hard and difficult to press normally. I am requesting that NHTSA investigate this incident along with other complaints involving 2018 Chevrolet Equinox vehicles experiencing “Service Brake Assist,” hard brake pedals, loss of brake assistance, and suspected vacuum-pump/brake-assist failures. I am concerned that this may be a safety-related defect that could cause a loss of braking assistance and increase the risk of a crash. I request that NHTSA determine whether further investigation or a safety recall is warranted.

ENGINE

While driving, the vehicle experienced a sudden, catastrophic loss of engine power accompanied by severe engine shaking, reduced acceleration, and a lit Check Engine / ESC light. The vehicle was towed to a technician who diagnosed a complete dead misfire in Cylinder 4. Upon detailed inspection, the ground electrode/tip of the spark plug had broken off inside the combustion chamber while the engine was running. The free-floating metal fragment severely gouged the piston crown and scored the cylinder wall, resulting in a total loss of compression and catastrophic engine failure at just under 51,000 miles. This unexpected engine failure causes an immediate and dangerous loss of motive power while operating in traffic, creating a severe crash hazard for passengers and surrounding motorists. This issue appears to stem from a known component defect (GM Technical Bulletins PIP5657C & 21-NA-255) related to premature spark plug failure and low-speed pre-ignition (LSPI) in the 1.5L turbo engine.

UNKNOWN OR OTHER

The car had a engine code of P171d my safety and others was put at risk because of the vehicle malfunction while not able to drive after the light turn green or keeping maintaining a searching speed. The engine code was confirm at the dealership while getting serviced. The engine light up here, two days before going to the dealership to get it serviced.

SERVICE BRAKES

I own a 2018 Chevrolet Equinox. While driving at highway speed, the brake pedal suddenly became completely rigid and could not be depressed. The engine continued running normally, there were no warning lights, and I had to coast into a parking lot because I was unable to brake normally. The vehicle was towed to a Chevrolet dealership. The dealership diagnosed a failed vacuum brake booster and replaced the brake booster at my expense. After the repair, the exact same safety issue occurred again while I was driving at approximately 25 mph. The engine was running normally, there were again no warning lights, and the brake pedal instantly became rock hard and would not depress. The repair did not resolve the condition, and I no longer believe the vehicle is safe to operate. I am reporting this because the same loss of brake assist occurred before and after the dealership’s repair.

ENGINE · SERVICE BRAKES

My granddaughter was driving the vehicle and experienced a catastrophic engine failure while driving down the road. Warning messages and audible sounds began and said to turn off the vehicle immediately. The brakes completely stopped working at that point. She pulled over immediately and called to ask what she should do. She was approximately 1/2 mile from home and she drove approximately 10mph to her driveway, pumping the brakes helped get the vehicle to her driveway. The vehicle was then towed to the dealership.

SERVICE BRAKES · HYDRAULIC

The contact owns a 2018 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the brake vacuum pump failed to operate as needed and caused the brake pedal to become firm. The message "Service Brake Assist" was displayed. The dealer was contacted, and the vehicle was diagnosed and determined to have the brake vacuum pump had disintegrated, and a part had fallen into the engine. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,876.

POWER TRAIN

The contact owns a 2018 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the transmission was slipping and shifted hard. Additionally, while on an incline, the vehicle failed to get up to speed. The contact associated the failure with NHTSA Campaign Number: 20V668000 (Power Train). The vehicle was driven in LIMP Mode back to the residence. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 112,381.

FORWARD COLLISION AVOIDANCE

On a steep gravel road in a remote area, I pressed the accelerator and the vehicle stopped climbing. I inferred that traction control had intervened, but there was no immediate, obvious indication explaining why the car wasn’t responding. The most frightening part was not knowing what the vehicle was doing. A clear, immediate indication that traction control was actively limiting power would have reduced uncertainty.

POWER TRAIN · ENGINE

While turning right at a red light my vehicle started making knocking noises, loss of acceleration then the ECM (limp mode) and ESC code happened. Protecting the vehicle from damage due to transmission fluid loss. Looked under the car and Transmission fluid was pouring out between the transmission and drive shaft. Car will no longer start due to codes being present from the computer shutting the car down during fluid loss.

SERVICE BRAKES

The brake vacuum pump has gone out four times now. While driving the brakes suddenly become hard as a rock to push. Of the four times two of them have been close calls to having a serious collision. This is a known issue with these vehicles so it blows my mind there isn't a recall for this.

ELECTRICAL SYSTEM

About 3 weeks ago my battery completely died and I had to get 3 jump starts in one day. Upon replacing my battery I continued to experience a drained battery. Then my in-car wifi stopped working. I contacted onstar and they attempted to reset it which didn't work. So they escalated the issue to the highest department. I also had the battery and alternator tested and it showed that the battery and alternator were not the issue. It was decided that the problem was electrical. So I had all the electrical connections tested and it was determined that the issue was with the oem module.

ENGINE AND ENGINE COOLING

My 2018 Equinox is failing California Smog due to an incorrect CVN error code, which is covered under Emissions Recall N212345540 or N202298780 and the dealership is refusing to reflash it and asking me to pay for a full diagnostics when there is no check engine light on. I also had a full diagnostic run on June 2nd $289.99 which confirmed this code and referred me to the BAR Referee who also confirmed this is causing the issue.

UNKNOWN OR OTHER · SERVICE BRAKES

I was driving and the brake vacuum pump failed and the metal shards went up into the engine. The service light went on as they failed and I lost the ability to brake. Yes, we still have the part and the shards that came out of the engine, but there are still pieces in the engine. my safety was at risk and everyone else's on the road because I had no brakes and was driving 45 mph. The vehicle has not been looked at yet by any professional because so far no mechanic will touch it.

ENGINE · FUEL/PROPULSION SYSTEM

The car cut off on the street with no warning. Once I crank the car back up and pulled over, it was leaking fuel and coolant with no warning lights on the dash boatd

UNKNOWN OR OTHER · ENGINE

Early this year I traveled to Mobile AL. While I was driving my car made this sound and it lost acceleration but no warning light appeared on my dashboard. My car eventually lost power and I had to get a tow. I went to a repair shop and they explained to me that it was the turbo that’s why I lost acceleration they said a lot of equinox with turbos are having this problem but it only goes out around 100000 mile but I only had 67000+ miles on my car at the time. The mechanic explain it shouldn’t have gone out so soon as it did. Also the vehicle makes a sudden jerk or jolt while driving this maybe an engine or transmission problem without any warning sign signaling there’s a problem with the vehicle. I’ve researched this and learned that this model vehicle has transmission problem while driving

FUEL/PROPULSION SYSTEM

The fuel management system leaked from car causing fuel to pour out of 2018 chevy equinox d2

POWER TRAIN · ENGINE

While driving over the expressway, the engine light came on the vehicle started revving extremely hard but was decreasing speed to less than 20 miles per hour I had to cut on the hazards and coast into s safety lane where I could get off the expressway. I then shifted the car into park cut off the vehicle and cut it back on, the car started up but make loud noises from the engine I was able to coast my way home and park the vehicle. When I checked the app for issues it started engine and transmission service immediately. I looked up the issues on website and was given link to power train recall but it says my Vin is not added in recall....I have to look into getting my transmission serviced

SERVICE BRAKES

We purchased our car new. Around 70,000 miles or so the brakes went out and were barely usable. We had it towed to Moses in Charleston and it was apparently an issue with brake booster or vacuum pump. I don’t have the specifics at the moment but they fixed it and we drove it home and it did the same thing again with the brakes going out. Had it towed again back to them and they did something else and it was fixed. Fast forward to today and there are 155000 miles in it and it did the same thing. Clearly this is extremely dangerous! Every time it occurred my husband was driving and was able to handle it. If I was driving, it could be a totally different story. Upon a google search it appears there is a lawsuit in Michigan over this because it is clearly a problem and a dangerous one at that. I will also note that my sister in law also has about the same model equinox and hers did it as well.

ENGINE

Loss of breaks lead to calling mechanic. After diagnosis, vacuum pump had broken teeth. Metal discovered in engine oil.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Chevrolet Equinox. The contact stated that while taking the vehicle for a SMOG emissions inspection, the vehicle failed the inspection due to an engine-related failure. The vehicle was taken to the dealer, where it was diagnosed that the Engine Control Module (ECM) required recalibration. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 43,000.

UNKNOWN OR OTHER · SERVICE BRAKES · ENGINE

Travelling on a highway with 70 MPH posted speed limit, the vehicle dashboard signaled the check engine light and a variety of warnings that "power reduction measure" was enabled and to "service brake assist." At the next available exit, I was able to exit from the highway and go to a gas station, where upon pulling next to a pump the brake pedal became extremely hard and nonresponsive, resulting in poor braking, nearly striking the car in front of me, even at a very low speed. Upon a quick internet search, it appeared that other vehicles were having the same issue, and it was recommended not to drive, as well as information referring to an ongoing class action lawsuit. A tow was called and brought to the nearest Chevrolet service center (Nels Gunderson Chevrolet), where they confirmed the brake booster vacuum pump failed (exploded) and sent shrapnel into the camshaft, noting that both would need to be replaced, which is the exact same repair that other vehicles similar to this one are having or have had.

POWER TRAIN

The contact owns 2018 Chevrolet Equinox. The contact stated while his wife was driving 10 MPH, while depress the accelerator pedal and the vehicle failed to respond. The contact mention she put the vehicle gear shift in park and two mins later the vehicle began to work as intended. The contact mention once his wife returned to the residence depressing the accelerator pedal attempting to reverse the vehicle and the vehicle failed to respond again causing the contact to push the vehicle into their driveway. No warning lights illuminated. A dealer was contacted. The vehicle was towed to dealer where they informed him, they will need to breakdown the transmission in order to diagnoses the vehicle The vehicle was not repaired. The contact search on the internet found two recalls relating to the failure NHTSA Campaign Numbers 20V668000 & 17V516000 (Power Train); however, the VIN was not included in the bulletin. The manufacturer was notified of the failure, and they informed the contact to call NHTSA to file a complaint. The failure mileage was 117,000.

POWER TRAIN · ENGINE

The contact owns a 2018 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed as needing transmission fluid. The vehicle was repaired. In addition, the contact stated that the failure reoccurred, and the vehicle was taken to another independent mechanic, where the vehicle was diagnosed with missing bolts on the start-stop accumulator impact. The local dealer was not contacted. The vehicle was not diagnosed or repaired. Upon further investigation, the contact related the failure to NHTSA Campaign:20V668000 (Power Train); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.

ENGINE AND ENGINE COOLING · POWER TRAIN

The contact owns a 2018 Chevrolet Equinox. The contact stated that while driving approximately 80 MPH, the vehicle unexpectedly decelerated. The contact pulled over to the closest exit and pulled over to the side of the road. The vehicle was turned off and then restarted; however, while attempting to drive forward or reverse, the vehicle failed to move. The contact inspected the vehicle. While inspecting the vehicle, the contact became aware that there was fuel leaking from the side of the engine near the high-pressure fuel pump underneath the vehicle. The check engine warning light was illuminated. The vehicle was towed to a certified mechanic, who diagnosed that the transmission intake failed, causing the transmission to fail. The transmission was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 168,053.

FUEL SYSTEM · GASOLINE

The contact owns a 2018 Chevrolet Equinox. The contact stated that the engine Auto START/STOP system intermittently failed to restart the vehicle while at a complete stop, requiring the driver to shift to park(P) to manually restart the vehicle. The contact stated that while driving at various speeds, there was an abnormally strong fuel odor entering the vehicle from the A/C vents. The message "Reduced Engine Power" was displayed, and the vehicle went into LIMP Mode and failed to exceed 10-15 MPH. The vehicle was taken to an independent mechanic, where it was diagnosed, and the failure was associated with GM Customer Satisfaction Program: N242489010 (Possible Leak at Fuel Injector Rail Assembly). The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under the program. The vehicle was not repaired. The failure mileage was approximately 120,000.

ELECTRICAL SYSTEM

Odometer Fraud. The contact purchased a 2018 Chevrolet Equinox. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 75,000. At the time of registration, it was discovered that the mileage was 252,000.

ELECTRICAL SYSTEM

Odometer Fraud. The contact purchased a 2018 Chevrolet Equinox. The vehicle was a dealer sale. The contact stated that when the vehicle was purchased, the odometer mileage was 60,248. The contact stated that upon applying for extended warranty services, the contact was informed that the odometer was last reported at 155,000. In addition, the contact purchased a Carfax Report, which indicated that in September 2024, the odometer mileage was 144,738. The dealer was made aware of the discrepancy.

UNKNOWN OR OTHER

The TCM went out with zero warning and I know that this is a huge problem known with many of the Chevy equinox and traverse. Recalls on my equinox have not been updated since August of 2021....that's a very long time with no updates

ENGINE

While driving the brake pedal suddenly became hard to push making the car unable to slow down. Put car in neutral and managed to get off street into parking lot and coast to a stop. Car would no longer start. Towed to dealership for assessment. Reports of broken vacuum pump pieces and related metal debris found in engine. Dealership recommended engine replacement. Notified GM, they provided a case number and helped discount the full cost of engine replacement down to $6,225.00 which we paid out of pocket (or risk losing the full value of our equity in the vehicle against a replacement).

SERVICE BRAKES

Losing all power to the brakes.

FUEL SYSTEM · GASOLINE

The contact owns a 2018 Chevrolet Equinox. The contact stated that while attempting to stop the vehicle, the brake pedal was firm while depressed, and the vehicle stalled, shut off, and failed to restart. The vehicle was later towed back to the residence. While inspecting under the hood, the contact discovered that the fuel pump had failed. The cause of the failure was not determined. The manufacturer was notified of the failure and informed that the VIN was not included in NHTSA Campaign Number: 18V358000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer had not yet contacted. The failure mileage was 85,900.

UNKNOWN OR OTHER · SERVICE BRAKES

Vehicle does NOT come to a complete stop. It moves forward about an inch after I stop and park. It's being going on since I got the car. I assumed it was normal until I drove another car and it didn't happen.

SERVICE BRAKES · ENGINE

Brake system has failed. “Brake Assist Service” has popped up on screen. Taken to two separate facilities who said this is a KNOWN problem with this vehicle make and model.

FUEL SYSTEM · GASOLINE

The contact's mother owns a 2018 Chevrolet Equinox. The contact stated that while his sister was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that the high-pressure fuel pump and other fuel system parts needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 18V358000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 75,000.

POWER TRAIN · UNKNOWN OR OTHER · FUEL/PROPULSION SYSTEM

Automatic transmission slips and shutters/shakes when accelerating and going from a complete stop. Vehicle is not drivable long distances as the issue gets worse as the car heats up. No codes or sensors are indicating a problem. This is an ongoing problem despite having the transmission rebuilt. Issues first started a year ago and have been progressively getting worse.

ELECTRICAL SYSTEM

The contact owns a 2018 Chevrolet Equinox. The contact stated that the vehicle was taken to three separate Smog Local State Inspections; however, the vehicle failed to communicate with the system. The vehicle was taken to an independent mechanic, where it was diagnosed and it was determined that an unstated module needed to be replaced. The local dealer was contacted; however, Product Emission Recall: N202298780; repair was available. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.

UNKNOWN OR OTHER

My wife was leaving work. She pulled out onto the highway and while accelerating she heard a loud thumping noise under the car. When she stopped and looked under the car, the driveshaft was broke in half. The repair shop we took it to said that they couldn't find anything that would have caused that to happen except that the driveshaft was rusted about halfway through and probably got week and broke under the stress while accelerating. They also said that the metal used to make the driveshaft was almost very thin. He has seen muffler pipes that were thicker than the driveshaft.

STEERING · ENGINE · FUEL/PROPULSION SYSTEM

Got word from the mechanic at the dealership that the cam shaft is leaking oil as well as the fuel injectors retainers are out and need to be sealed as they are also leaking. the engine went into safe mode to prevent any engine fires.

FUEL SYSTEM · GASOLINE

The contact owns a 2018 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle sputtered, and there was a strong fuel odor inside the vehicle. The contact stated that while depressing the accelerator pedal to move off from a stop light, the engine shut off. The traction control and check engine warning lights were illuminated. The failure had occurred while the contact was driving her minor child to school. The vehicle was driven to the residence. The vehicle was then towed to the dealer; however, the diagnostic result was not provided to the contact. The contact referenced an unknown recall with a similar failure; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 148,000.