Terms of Service

Effective date: September 22, 2026

Acceptance and permitted use

By accessing this website, you agree to use it lawfully and for personal, informational, or internal business research. You may not interfere with the site, attempt unauthorized access, scrape it in a way that burdens service, or use content in a manner that violates law or third-party rights.

Information is not professional advice

Reliability metrics, rankings, and summaries are statistical information, not certified mechanical diagnostics, recalls, safety advice, or a substitute for an inspection by a qualified technician. Before buying, operating, repairing, or modifying a vehicle, consult official manufacturer and government information and obtain appropriate professional advice.

Public-data methodology

Our data is aggregated from federal public safety databases, including NHTSA complaint records, and may be incomplete, delayed, duplicated, changed, or subject to reporting bias. A complaint does not establish a defect, cause, recall eligibility, or expected experience for every vehicle.

Disclaimer of warranties and liability

The site is provided on an “as is” and “as available” basis. To the extent permitted by law, we disclaim warranties of accuracy, fitness, availability, and non-infringement. We are not liable for repair, purchase, resale, safety, or other decisions made using this information. Our complete automotive-data disclaimer is available on the Disclaimer page.

Changes and contact

We may update these terms or the service at any time. Continued use after changes means you accept the revised terms. Questions may be sent through our Contact page.