2016 FORD F-150 reports

POWER TRAIN · VEHICLE SPEED CONTROL

XXX: I scheduled an oil change online and selected the open transmission safety recall. [XXX] Ford executed Recall 26S28 (PCM Programming) under verification code RGLKT7MASIPIJ. The truck had absolutely no shifting issues prior to this flash. XXX: Within two weeks of the software update, the truck began experiencing the exact erratic shifting and violent gear-dropping safety hazards described in the recall. I returned the truck to the dealer. XXX: After days of complete silence, I had to initiate contact. First by phone, then by physically walking into the service desk on XXX to get answers because the dealer ignored my vehicle. Mid-XXX: After the truck sat on their lot for three weeks, they finally scanned it and retrieved code P2701. The dealer stated the recall wouldn't cover it and immediately quoted me $8,000 to rebuild or $10,000 to replace the transmission. They claimed they would submit the case to Ford Corporate. XXX: Having heard nothing, I returned to the dealership in person. I was told they still had no response from corporate. The Paperwork Contradiction: The technician's notes on Page 3 explicitly state: "No update so that one recall cannot be performed, must been updated at some point." This proves the technician failed to look at their own shop's service history from XXX (Page 2), where they signed off on completing the update. Furthermore, they condemned the entire transmission based strictly on a digital code scan; they never dropped the pan or performed any physical diagnostic work. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VISIBILITY/WIPER

The component that failed is the Back Up Camera Screen. It is all blue. It is available for inspection upon request. My safety or the safety of others is at risk because I can't see directly behind my truck without this camera. I could end up hitting a child or small item directly behind my truck. We will be contacting the dealer about this problem. My vehicle has not been inspected by the manufacturer, police, insurance or others at this time. No warning lamps, messages or other symptoms of this problem occured prior to the failure. This problem first occured on Saturday, September 19, 2026 I don't know what the cause of this problem is.

POWER TRAIN

I participated in Safety Recall 26V237 -2016 F-150 Ford Truck transmission issues. Under the recall, Ford completed a transmission programming update to resolve the safety concerns. The campaign DID NOT resolve the transmission issues. The truck is still a hazzard to drive & needs further repairs or transmission replacement. Please do not allow Ford to remain unaccountable for the failure to correct the issue.

POWER TRAIN

There is currently a recall on 4 of the sensors on the same rail n the transmission due to it locking in 3rd or 5th gear. When I took the truck in they pulled the codes and it was not one of the 4 so Ford does not have an active recall. There was another person in line in front of me who had the same issue on the same two codes.

POWER TRAIN

The contact owns a 2016 Ford F-150. The contact stated that while driving 65 MPH, the transmission unexpectedly downshifted, and the vehicle lost motive power and decelerated. Additionally, there was an abnormally loud sound coming from the vehicle with the power train warning light illuminated. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer where the failure was confirmed. The contact was informed that an unknown PCM software update was completed. The vehicle was repaired but the failure reoccurred. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The contact stated that the vehicle was unsafe to drive. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 100,000.

POWER TRAIN · ENGINE

Driving down Highway 6/34. Cruise set at 65 mph. The truck on its own Shifted into 2nd gear and revving up the engine caused the vehicle to slow uncontrollably, which is very unsafe driving. The 2016 has a safety recall to prevent this from happening. I am writing this to report that my truck has had the recall done, and this still happened. I will park the truck until Ford can fix it. But they are trying to get out of fixing this safety issue with all these trucks. At 65 mph, I lost control of the truck, and thank goodness there were no other vehicles on the road around me

POWER TRAIN

Performance Ford in Utah falsified a federal safety recall completion for Recall 26S28/19V446000 on my 2016 F-150. They only performed a software flash, manually wiped the transmission's safety fault codes from the memory cache, and joyrode my vehicle for 200 unauthorized miles. They returned the vehicle to me unrepaired, where it immediately suffered an erratic downshifting hazard and engine limp mode, endangering my safety.

POWER TRAIN

Ford mailed me a XXX Customer Satisfaction Program 26N04 letter for my 2016 F-150, VIN [XXX]. That letter offered a one-time, no-charge replacement of the transmission molded lead frame if the dealer determined replacement was needed, and it described a malfunction indicator lamp and/or wrench light when that part fails. My truck did exactly that. It stored P0715 and P0717, went into limp mode, and the wrench came on. Titus-Will Ford in Tacoma confirmed the turbine speed sensor is part of the lead frame and replaced it (part AL3Z-7G276-D). They denied 26N04 because those codes are not P0705, P0706, P0707, or P1702 — a code list the customer letter never disclosed. The failed part is the part named in your letter. The symptoms are the symptoms named in your letter. I paid invoice XXX dated XXX. The lead-frame line was $1,630.02. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM · EXTERIOR LIGHTING · VISIBILITY/WIPER

The body control module was destroyed when water leaked on it. Apparently there is a failed windshield seal(maybe) that causes leaking down the A pillar. That pillar leads the water directly to the wiring harness for the BCM. When my BCM went out, wipers, blinkers, external lights, speedo/tach, power windows (in the front), all HUD, all stereo, and I think the security system too, stopped working. It was raining hard, it was a very dark day/difficult to see. I and others could easily have been killed. VERY, VERY DANGEROUS! Why the BCM isn’t in a sealed box, is mind blowing. The fact that the computer to my truck can get wet at all is nothing short of asinine. The vehicle was inspected by ICDI Diesel in [XXX] [XXX]). The part is currently on order and isn’t expected to be delivered until XXX. The truck is available for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN

Powertrain recall stated because the code didn’t show on a SAFETY RECALL that can cause vehicle to shift from 5th to 1st gear while driving per stated recall Ford will not honor because it’s not one of the codes they state but the recall doesn’t specify a code. We had it at the dealership twice and they said they would fix it for $ 1400.00 well we didn’t cause the recall and we should not be responsible for paying. Would just like someone to contact us before my husband or someone else gets hurt in an accident.

STEERING

The vehicle experienced a sudden and unexpected loss of power steering assistance while being driven on a highway. The failure made the vehicle extremely difficult to steer and nearly caused an accident, creating a serious safety hazard. After pulling over to get off the highway, it was observed at lower speeds, the vehicle did not have its full range of steering also creating a safety hazard. The problem was confirmed by the dealer, who determined that the power steering gear system had failed. The dealer replaced and repaired the entire power steering system. No warning lights or other alerts appeared before the failure. The sudden loss of steering assistance occurred without warning while the vehicle was in motion, significantly increasing the risk of a crash.

AIR BAGS

The contact owns a 2016 Ford F-150. The contact stated that while attempting to depress the horn pad on the steering wheel, the horn failed to provide an audible sound as intended. The air bag warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the clockspring needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 39,825.

POWER TRAIN

The contact owns a 2016 Ford F-150. The contact stated that while driving 70 MPH, the transmission unexpectedly downshifted to 3rd gear. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train); however, the dealer and manufacturer stated that the VIN was not included in the recall, and the fault code listed in the recall was not retrieved from the vehicle. The contact stated that after the vehicle skidded on the roadway after the unexpected downshift, there was an orange WRENCH light illuminated on the instrument panel. The manufacturer was notified of the failure. The vehicle was not repaired.

POWER TRAIN

In April of this year my 2016 F150 began having issues related to the automatic transmission. Symptoms included unexpected and irregular downshifting from 6th gear into 4th gear while traveling on the highway, random and irregular shifting from gear to gear, and not gearing down below 3rd gear when coming to a complete stop. While these symptoms were happening the truck displayed the MIL and powertrain warning lamp. These issues put myself and others at risk because having the vehicle unexpectedly downshift while traveling at a high speed causes the vehicle to become difficult to control, increasing the risk of a crash. It is also difficult for the vehicle to increase speed in a timely and safe manner when it is starting out in 3rd gear. In May I received a recall notice from Ford, eventually in July having the dealer closest to me perform a PCM software upgrade. While waiting for Ford to make this software upgrade available I received a notice from Ford referencing Customer Satisfaction Program 26N04. This notice states that if my vehicle set a MIL and/or powertrain warning light (which my vehicle did both) I may need to get the transmission molded leadframe replaced as part of this recall program. When I picked up my vehicle from servicing dealership I was informed my vehicle "did not have the appropriate code" to warrant this repair. However, the software upgrade performed has done nothing to fix the problem I am experiencing. My vehicle still downshifts randomly and unexpectedly while displaying a powertrain warning light, and making my vehicle unsafe for highway travel.

POWER TRAIN

The contact owns a 2016 Ford F-150. The contact received an unknown recall notification. The dealer was contacted by phone and scheduled an appointment for a technician to pick up the vehicle. The technician drove the vehicle to the dealer. The unknown recall repair was completed. The contact received a phone call from the dealer and was informed that while the technician was in route and driving the vehicle back to the residence, the transmission independently shifted from fourth gear to first gear. The technician drove the vehicle to the dealer. The vehicle was with the dealer for two weeks. The contact received a phone call and was informed that no warning lights were displayed, and the failure could not be duplicated. The contact was informed to pick up the vehicle. The dealer informed the contact that there was no fix available. The contact was informed that the dealer would not be offering any additional repairs. The contact stated that the vehicle had no issues prior to the unknown recall repair. The failure mileage was approximately 128,000.

POWER TRAIN · ENGINE

The contact owns a 2016 Ford F-150. The contact stated that vehicle was taken to the local dealer for a recall repair associated with the PCM reprogramming. Upon retrieval, the vehicle went into LIMP Mode while driving. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted to a lower gear, and the vehicle lost motive power. The dealer was contacted and provided the contact with an estimate for a diagnostic test. The contact spoke with a supervisor, but no additional assistance was provided.

POWER TRAIN

The contact owns a 2016 Ford F-150. The contact stated that the vehicle was repaired under an undisclosed recall; however, the recall repair failed to prevent a failure. The contact stated that while driving at an undisclosed speed, the vehicle hesitated while upshifting or downshifting between 4th and 6th gear. The same local dealer was contacted and advised the contact that the 4th and 6th clutches were burned. The manufacturer was made aware of the failure. The failure mileage was approximately 249,000.

POWER TRAIN · ELECTRICAL SYSTEM

I would like to file complaint against Ford for their latest recall (26N041) and how they are not doing replacing the defective Lead Frame in customers vehicles. It's a big scam and a waste of time. I brought my 2016 Ford F-150 in for Ford’s latest recall (26N04) affecting 2015–2017 models due to the transmission leadframe issue. I explained that I’ve been dealing with an intermittent problem for the past seven months: while driving, the gear indicator lights on the dash begin to flicker, and when that happens, the transmission shifts extremely hard and slams into the next gear. Ford kept my truck for a week and told me they were unable to duplicate the issue. They stated that multiple technicians drove the vehicle and none of them observed any problems. When I arrived to pick it up, I was handed a bill for more than $250 for a diagnostic fee. Within four miles of leaving the dealership, the gear indicator lights began flickering again. It’s difficult to accept that several technicians drove the truck over multiple days and never encountered the issue I experienced almost immediately. The entire process felt like a waste of time and money, and I’m left without any resolution to a problem that clearly still exists. They are not honoring the recall, they are trying to charge customers for the repair.

POWER TRAIN

Truck downshifts into low gear, yellow wrench and engine light come on and the truck goes into limp mode, no warnings or anything. These symptoms first started about 5 months ago and I have stopped driving the truck for that time. I took it to the dealer after looking it up and seeing there was a recall 26S28 for the molded leadframe. At the dealer they told me they couldn't perform the service because my truck was showing codes: P061A-00, P0720-00, and P0722-00 and they needed: P0705, P0706, P0707, P1702 to perform the recall service. My codes also point to the molded leadframe but the speed sensors instead of the range sensors.

POWER TRAIN

XXX, my Ford F-150 began experiencing serious and unpredictable transmission shifting problems. The truck would downshift unexpectedly while traveling at various speeds. At times, it would not downshift properly when coming to a complete stop, and it would sometimes shift back up into third gear from a complete stop at a stoplight.On one occasion, while traveling approximately 65 mph, the truck unexpectedly downshifted. The sudden change in the vehicle's behavior was extremely unsettling and made me concerned about maintaining control. What made the situation even more frightening was that I had no center lane or safe area to pull over without potentially becoming a hazard to the traffic around me. I had nowhere to simply get out of the way and figure out what was happening. That is an extremely unsettling feeling when you are traveling at highway speeds. Another incident was even more frightening. While traveling approximately 55 mph on the highway, the truck unexpectedly downshifted while a logging truck was traveling directly behind me. Fortunately, I was able to maintain control of the vehicle and safely pull onto the shoulder. I contacted my local Ford dealer and was told that its a Software repair, was not yet available and that I would need to wait for Ford's software fix. Extremely concerned about continuing to drive a vehicle that was behaving this way, I contacted Ford directly and asked Is it safe to continue driving the vehicle? Response -Ford was not advising owners to discontinue operation of the vehicle. Took place on XXX, at approximately 8:11 a.m. with Ford representative [XXX]. On XXX, I bring the truck to the Ford dealership for the software update. I received the vehicle back the same day, expected the problem had finally been corrected. Like I never had the truck "software" fix. Back to dealership - they redid the software fix, not fixed. No codes, and still no fix for the transmission shifting. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN

On August 21, 2026, my 2016 Ford F-150 was serviced at Five Star Ford to perform safety recall 26S28 (Powertrain Control Module software update). Immediately following this software flash, the transmission's shifting logic became severely corrupted and unsafe to drive. The vehicle currently acts as if it has completely lost 2nd gear, experiences a severe lag when shifting up into 6th gear, and repeatedly fails to lock itself into 3rd, 4th, or 5th gears. The dealership is currently using a temporary lack of hard Diagnostic Trouble Codes (DTCs) to deny coverage for an internal physical lead frame component replacement under the 26S28 extended warranty guidelines, claiming instead that a complete, out-of-pocket transmission replacement assembly is required. The safety update has directly induced a severe driving hazard, leaving the vehicle unable to properly find or maintain standard highway gears.

POWER TRAIN

The contact owns a 2016 Ford F-150. The contact had received notification of NHTSA Campaign Number : 26V237000 (POWER TRAIN) and the vehicle was taken to a local dealer where it was remedied. The contact contact continued to drive the vehicle when the failure occurred while driving at 60 MPH the transmission downshifted from 5th gear into 3rd gear, the service vehicle soon warning light was illuminated. The vehicle was taken back to the dealer where it was diagnosed and the contact was advised that the molded plastic lead frame was faulty and would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 116,000.

POWER TRAIN

The contact owns a 2016 Ford F-150. The contact stated that while driving at approximately 30 MPH, the vehicle hesitated to maintain acceleration while the accelerator pedal was depressed, which caused the vehicle to jerk forward into the rear bumper of another vehicle in traffic. The front bumper struck the rear bumper of the other vehicle. A warning message reading "Cannot Exceed 80 MPH" and an additional unknown warning message were displayed. The air bags did not deploy. No injuries were reported. A police report was not filed. The vehicle was taken to an independent mechanic, where the front bumper was replaced at the contact's expense. The vehicle was later repaired under NHTSA Campaign Number: 26V237000 (Powertrain); however, the repair failed to prevent the failure from recurring. The vehicle was taken back to the same dealer, where it was determined that the vehicle needed further diagnostic testing for a possible transmission repair. The vehicle was not repaired due to cost and remained at the dealer. The manufacturer was notified of the failure. The failure mileage was approximately 88,000.

POWER TRAIN

The contact owns a 2016 Ford F-150. The contact stated that the vehicle was taken to a dealer to be serviced under NHTSA Campaign Number: 26V237000 (Power Train). The vehicle was not experiencing any failure prior to the recall repair; however, after the recall repair was completed, the transmission started downshifting roughly and would not shift beyond second or third gear, creating a severe road hazard while driving on the highway. The vehicle was driven to the contact's residence. The dealer was notified of the failure but informed the contact that the issue could not be resolved. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to reach out to the dealer; however, the dealer was unwilling to assist. The failure mileage was 200,000.

POWER TRAIN

Vehicle transmission downshift to a lower gear while traveling at city and highway speeds without any prior warning or driver input. Diagnostic showed codes P0715 and P0717. The following day we received notification from Ford of the recall "Transmission molded leadframe replacement" (Campaign 26N04)" - which was investigated by NHTSA as part of Part 573 Safety Recall Report 26V237. When we spoke to our local dealership in [XXX] they felt it was the same issues as the recall describes. However, when we submitted the vehicle for repairs, they reported that these specific diagnostic codes (P0715 and P0717) are NOT considered part of the recall and are therefore NOT covered by the recall. But the repair needed for our codes are the SAME remedy as recall indicates. So, we are left with out-of-pocket expenses of over $2,000 because the code is one digit off. We would like to confirm with the NHTSA if these codes are actually covered, and if not, WHY? Our vehicle is experiencing the exact same issues as reported in your evaluation and my [XXX] old son is not safe in this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

STEERING

"While operating my 2016 Ford F-150, the vehicle lost power-steering assist. Ray Skillman Ford diagnosed an internal failure of the power steering control module and replaced the steering gear assembly. The vehicle had approximately 94,620 miles. Sudden loss of steering assist significantly increased the effort required to steer the truck and created a safety concern. The repair cost me $3,804.27."

POWER TRAIN

My truck at 45 mph suddenly downshifted to first gear. It locked my tires causing me to fish tail. Luckily I lost control beside a shoulder and not into a ditch or another vehicle. I was near my home and turned onto a country road and was able to drive 20 mph or less to get it home. It is due to a recall that currently has no clear repair. Ford is aware of this issue and has done next to nothing to assist me. I have no vehicle and have not had one for nearly a month. The service team manager called to tell me the parts were not available but are ordered. He also mentioned his mechanics were afraid to drive my truck from the lot to the garage because the truck is acting so erratically. There is no way this should not be addressed. I’ve only been asking for Ford to do the right thing. They’ve done nothing. It is dangerous I could have been killed in an accident because of this. My truck could have also fish tailed into oncoming traffic endangering others as well. I am not sure what else can be done. I’m out of options. Ford has refused to give me a loaner vehicle or pay for a rental due to company policy. I’m looking for any assistance at this point. I look forward to hearing your thoughts.

POWER TRAIN

The contact owns a 2016 Ford F-150. The contact stated that while operating the vehicle, the vehicle lunged forward. Additionally, while attempting to slow down to stop the vehicle, the transmission unexpectedly downshifted while driving. The vehicle was taken to the local dealer and serviced under NHTSA Campaign Number: 26V237000 (POWER TRAIN). After retrieving the vehicle, the vehicle lunged forward and independently accelerated, and the transmission failed to properly shift into the intended gear. During the failures, the vehicle was restarted, and the failure was self-corrected. The cause of the failures was not yet determined. The manufacturer and local dealer were notified of the failures, but no assistance was offered. The contact was later sent a letter from the manufacturer stating that additional service to the powertrain leadframe might be needed after the recall remedy was performed. The contact was informed that the additional service was not covered under the recall. No additional information was available. The failure mileage was 148,000.

ELECTRICAL SYSTEM · EXTERIOR LIGHTING · VISIBILITY/WIPER

This vehicle 2016 ford F150 is known to have shorting issues. From literally all wiring harnesses. I had a small fire in my truck due to this issue, caused melting of the ribbon cable in my seat heater control module, which is a known issue from Ford. I have shorting in my turn signal switch (no wipers). Is that safe? I am a research scientist and engineer, I can tell you now it is not safe. If i need to prove it, I can do so with ease and write the necessary literature. If I cant use my AC sometimes, the windows fog, then i cant use the wipers to unfog them, how is this not a visibility issue? Not to mention all the shorts. I have a 40 gallon fuel tank, if any shorts get near it, is that going to be a fun experience for me? Please give Ford a penalty, the average owner of this truck pays thousands a year in repairs. I paid $17,800.00 in 2025 to repair this piece of shit. And it still has major issues. This is something ford needs to address, i want my wiring to be replaced, i bought a new engine, what if i cant use it especailly with the 3 year warranty bc the wiring consistently shorts and fails. unacceptable for a truck that's sticker price is $80k. This is a major problem, I will file claims until im afforded a response

POWER TRAIN

Ford Motor sent notice 26s28 to me regarding a possible problem with my transmission/powertrain. On August 12 they reprogrammed my Powertrain Control Module. In the letter regarding this upgrade they also stated, and I quote: " If your dashboard displays a Malfunction Indicator Lamp(MIL)or Powertrain Warning Lamp(wrench symbol) either before or after the software update is installed, your dealer will run a diagnostic test. If specific diagnostic trouble codes relating to the transmission codes relating to the transmission are found, the dealer will replace the lead frame at no cost to you under Extended Warranty Program 26N04." The day after the software update my truck did for first time ever display a yellow wrench symbol. They said bring it back in and they'd run a diagnostic. They did and it showed a stored code P0717. This code relates directly to the Input/Turbine Speed Sensor. It is a sensor built directly into the lead frame mentioned earlier, which Ford said they'd replace at no cost under 26N04. But from Fords point of view, this is not one of their acceptable codes for free lead frame replacement. WHAT? It is built "directly into the lead frame, and can't be independently replaced." In essence, it IS the Leadframe. This code should obviously be included in the group of acceptable Ford codes as relating to this issue. My case number with Ford is CXH-08937978-D1N4V6. Thank you for your time in reviewing this situation.

FUEL/PROPULSION SYSTEM

I made an appointment for July 22,2026 with Purvis Ford in Fredericksburg to have the 28S26 recall for a transmission issue outlined in the recall. The process was estimated to be 4-6 hours. Purvis Ford called said the software upgrade was completed and i could get my truck. The truck would not shift out of 1st gear so i turned around and went back to the dealer and told the service advisor the situation. He told me i had to drive it for about two hundred miles to get it adapted to my driving habits. I drove it about 20 miles to my home and never shifted out of low gear. I called the service advisor and he said it needed to be towed back to the dealership for a second recall procedure. That was scheduled for the following Friday. On Thursday they called and said it needed a new transmission. The transmission was working fine when i delivered it to them. I did exact all what they told me to do. I’ve made several calls to Ford customer Service with no help from them. Monday the service manager told me it was going to be test driven by a factory technician and they would get back to me. It’s now Wednesday and no word on what the results are. I called this morning and was supposed to get called back but as of this hour nothing. What course of action do i have at this point.

POWER TRAIN

The contact owns a 2016 Ford F-150. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 26V237000 (Power Train); but the failure occurred. The dealer was contacted and stated that there was no result on the diagnostic test associated with the transmission failure, and the repair was not performed. The manufacturer was made aware of the failure. The failure mileage was approximately 200,000.

POWER TRAIN

The contact owns a 2016 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. The powertrain warning light illuminated; however, the warning light was intermittent. The vehicle was taken to the dealer where the contact was informed of an unknown PCM software recall. The contact was informed that the recall repair needed to be completed. The dealer sent a tech to the residence, and the vehicle was repaired; however, the failure reoccurred. The contact stated that the failure occurred immediately after the PCM software was completed. The vehicle was taken to the dealer where it was diagnosed with leadframe failure. The contact was informed that the leadframe needed to be replaced. The vehicle was not repaired. The contact was informed that the required failure codes were not displayed. The manufacturer was made aware of the failure but provided no assistance. In addition, the contact recently received a Customer Satisfaction Program: 18664367332. The contact was informed that the repair was not covered under the Customer Support Program. The contact was advised to contact the dealer for assistance. The failure mileage was approximately 180,000.

POWER TRAIN

Constant "rumble strip" noise and vibration while driving. I have spoken to many F150 owners and they are experiencing same problem

UNKNOWN OR OTHER

On XXX, I took my truck to Wynn Odom Ford, [XXX]. The concern was the wrench light comes on at times. The correction according to the dealer is PO722 pass replaced lead frame to valve body. The total payment I had to pay out of pocket was $1,875.73. In XXX I received a letter from Ford Motor Company Customer Service Division [XXX]. In this letter it read "Safety Recall Notice26S28/NHTSA Recall 26V237. This letter came in XXX and I had already previously had to pay out of pocket ein XXX. I am requesting a refund for the amount of $1,875.73 due to their being a recall on my truck. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER

The faulty panoramic sunroof is a known issue by Ford Motor Company. Yet they have done nothing to resolve it. The panoramic sunroof on the 2016 Ford F-150 is known to develop operational and structural problems, including sticking, binding, excessive wind noise, water leaks, and failure of the glass panels or sunroof mechanism to open and close properly. In some cases, the sunroof can become misaligned or the tracks and components can fail, resulting in expensive repairs and potential water intrusion into the vehicle. This recurring issue has been reported by numerous F-150 owners and can significantly affect the vehicle’s reliability, usability, and resale value.

POWER TRAIN

The contact owns a 2016 Ford F-150. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 26V237000 (Power Train); however, the failure occurred after the recall repair. While driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle hesitated to accelerate and then lunged forward. The transmission warning light was illuminated. Additionally, the transmission intermittently failed to shift to first gear while driving. The dealer was notified of the failure and scheduled an upcoming appointment for a diagnostic test. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.

POWER TRAIN

The contact owns a 2016 Ford F-150. The contact stated that while driving 60 MPH, the vehicle lost automotive power. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to a local dealer and was repaired under NHTSA Campaign Number: 26V237000 (POWER TRAIN). The contact stated that on another occasion while driving 60 MPH, the failure reoccurred. The vehicle was towed to the dealer to be diagnosed; however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 139,168.

AIR BAGS

Was involved in a head on collision involving 2 cars; one which was hit in the front driver wheel panel and the other was directly head on and the air bags did not deploy. Resulting in major seatbelt bruising and knee injury.

POWER TRAIN

2016 f150 transmission downshift recall was preformed, didn’t fix the intermittent downshift at highway speeds. A week and a half after it caused a skid on a wet road. Was told at the dealership, they’re not allowed to do anything else without an active engine code

POWER TRAIN

The contact owns a 2016 Ford F-150. The contact stated that the vehicle was taken to the dealer for a software update. Upon retrieving the vehicle, the transmission failed to shift out of low gear. There were no warning lights illuminated. The vehicle was towed back to the local dealer, and the contact was informed that the vehicle needed to be driven for 250 miles. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 109,000.

POWER TRAIN · ELECTRICAL SYSTEM · VEHICLE SPEED CONTROL

I was at my granddaughters and I went to leave and it was like dead except the wrench came up in the dash panel , I waited before calling my husband and I went back to try and start it again and it started no wrench in the display or anything , this was in February 2026. In March of 2026 I was in the middle turn lane on [XXX] by Tuttle, Ok. And it stalled as I was trying to turn and would not move I put it back into park and then back to drive and it turned . Next incident was in April2026 and I was on [XXX] south of Mustang , Ok. And I was in the passing lane passing a vehicle going 65 mph and it just stalled and went down into 1 st gear I managed to get it to the shoulder of road an then it died it would not start but the radio and lights were still on and there was a wrench popped up in the panel . I waited for about 30 minutes and kept trying to start it after several attempts it started again and I made it home . The next incident my husband drove to doctors office and it did the same thing to him and would not move in the parking lot . About 15 minutes later he got it to start and he made it home . We quit driving it. Then we got a letter from Ford with the recall 26V237 .i waited for 2 nd letter and had not gotten it with a fix for it so I called the Ford Service Repir Center and they got us on the phone connected to a Ford Dealership in Yukon , Ok and they came and got the pickup on August 10 th and took it and brought it back on August 11 th and they did the soft ware update and told us no codes came up and we know better . When I had previously talked to the Ford Repair Center I was told if the wrench came up that they would replace the lead frame at no cost to us and give us a 150000 mile warranty. So it is now our word against the mechanics that the wrench ever came up INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN · SERVICE BRAKES

There was no incident. Ford announced the recall in May with no remedy until August. I had to rent a truck to pull a trailer to [XXX] from [XXX]. They said there was no compensation as there was no "stop driving" notice on the recall but it stated the the vehicle could abruptly slow down /downshift increasing the risk of a crash. Wanted to go on record that compensation should be covered by Ford as this was a considerable safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN

I got the Recall 26S28 done on my truck, and immediately after getting my truck back the transmission is shifting super bad. Really early up shifts, aggressive engagement into drive… truck has 190,000 miles on it and shifted perfectly before the recall was done.

POWER TRAIN

The contact owns a 2016 Ford F-150. While the contact’s wife was driving at various speeds, the transmission unexpectedly downshifted to 1st gear. During the failure, the vehicle abruptly decelerated and failed to exceed 20 MPH. The contact stated the failure had occurred while driving at undisclosed speeds. The failure also occurred while the vehicle was idling at a stop light. During the failure, the message "Service Advance Track" was displayed. The wrench icon was displayed on the instrument panel. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The contact stated that the vehicle was recently repaired under NHTSA Campaign Number: 26V237000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 135,000.

POWER TRAIN

The contact owns a 2016 Ford F-150. The contact stated that while driving at undisclosed speeds, the transmission unexpectedly downshifted into a lower gear. Additionally, the transmission became stuck in the lower gear, and the wrench icon was displayed. The contact stated that the vehicle was recently repaired under NHTSA Campaign Number: 26V237000 (POWER TRAIN); and a software update was performed. After retrieving the vehicle, the failure persisted. The vehicle was taken back to the dealer, and the contact was informed that the service codes that were needed to perform a transmission module replacement were not displayed. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was approximately 60,000.

ELECTRICAL SYSTEM · UNKNOWN OR OTHER

Back up camera malfunctioned, not showing there was a smaller car behind me in my own driveway. Backing up into my driveway at night, it did not pick up or show the smaller car which I back up into, causing $2890 in damages which I had to pay for.

POWER TRAIN

dangerous, unpredictable transmission behavior Violent Downshifting Sudden jerks and Deceleration and Power Loss: heavy jerking loud clunks gears making noises following the forced downshift, the truck will experience a massive, unexpected drop in speed, sluggish and difficult maintaining speed like limp mode driving in normal speeds then loss of power engine stalling in the middle of rush hour traffic The Orange Wrench Light and check engine light will come on with codes p0720 I went did the reprogramming as recommended Ford dealer performed Safety Recall 26S28, which immediately aggravated the transmission failure and left the vehicle completely disabled. in the highway the dealer's recall software update directly caused a total transmission failure the next day, and i feel unsafe driving the vehicle due to the severe unprompted downshifting risks outlined in NHTSA Campaign 26V237 Felt unsafe to drive truck and also it became undrivable and had to have it towed to the Ford dealership that did recall.

POWER TRAIN

The contact owns a 2016 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. The maintenance warning light was illuminated. The contact was notified that the VIN was included in NHTSA Campaign Number: 26V237000 (Power Train). The vehicle was taken to a dealer where it was diagnosed and determined that the powertrain control module needed to be reprogrammed. The vehicle was serviced under NHTSA Campaign Number: 26V237000 (Power Train); however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.

ENGINE

The contact’s son owns a 2016 Ford F-150. The contact stated that while driving approximately 70 MPH, the vehicle stalled. Several unknown warning lights were illuminated. The vehicle was towed back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 120,000.