2017 FORD F-150 reports

ELECTRICAL SYSTEM

Recall 26N04. Ford intentionally set only 4 qualifying diagnostic codes for free defect repair. Codes 0720 and Codes 0722 were intentionally omitted even though same root cause. My 2nd complaint. Astro Ford in D’Iberville, MS and Ford charging me $2300 for this. I coded 0720 and 0722. It does not appear the NHTSA or anyone can or is even willing to help. I find it disgusting Ford can get away with this. No way to work, missing income and now I must lay $2300. Nobody is looking out for me or folks like me with this BS Ford recall.

ELECTRICAL SYSTEM

Transmission range and output sensors failed inside the molded leadframe, triggering P0720 and P0722. Ford program 26N04 denied coverage because the codes were not on the approved list. The violent downshifting in my truck has made it undriveable and I am unable to go to work and I am being treated horribly.

POWER TRAIN

The contact owns a 2017 Ford F-150. The contact stated that while driving 30 MPH, the transmission unexpectedly failed to operate as intended while attempting to shift into first gear. The contact stated that the vehicle intermittently went into LIMP Mode. On one occasion, the transmission warning light illuminated during the failure. The contact stated that the transmission failure had occurred after the dealer completed a software update associated with the transmission. The contact stated that a service center confirmed the transmission failure by telephone. The manufacturer was made aware of the failure by telephone and referred the contact to the dealer for assistance. The failure mileage was 89,820.

POWER TRAIN · ENGINE

The contact owns a 2017 Ford F-150. The contact stated that while driving at 55 MPH, the check engine warning light illuminated, and the transmission unexpectedly downshifted. The dealer was contacted and made aware of the failure. The vehicle was taken to the dealer, where DTC: P0715 was retrieved. The contact was informed that the recall repair could not be completed without additional fault codes. The contact was advised to contact the NHTSA Hotline to report the failure. The contact stated that the failure was persistent. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train); however, the part to do the recall repair was unavailable. The manufacturer was contacted and made aware of the failure. The failure mileage was approximately 59,060.

ELECTRICAL SYSTEM

My 2017 Ford F-150 with SYNC 3 (software version 3.0, build 23219, the latest version Ford offers for this vehicle) has a recurring defect with hands-free phone calls. When a call comes in while my phone ([XXX]) is connected through Android Auto, the call displays as connected but there is no audio in either direction — I cannot hear the caller and the caller cannot hear me. Outgoing calls work normally. Ford's published workaround for this known defect is a setting ("Use Phone Ringtone"), but on my vehicle the setting will not stay selected — it reverts to the default every time the phone disconnects or the vehicle is shut off, so the failure returns on every trip. Ford fixed this defect in its newer SYNC 3.4 software, but has never made 3.4 available for 2017 vehicles, leaving no remedy. The truck is already on the final 3.0 build. This is a safety issue. Washington law prohibits holding a phone while driving, so a failed hands-free call pressures the driver to pick up and handle the phone. The vehicle's [XXX] Assist emergency feature also depends on SYNC maintaining a working phone connection, which this defect defeats. The failure has occurred repeatedly since I got the truck last year and is ongoing INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES · HYDRAULIC

The contact owns a 2017 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V236000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted several times and informed the contact that the parts were on backorder. Due to the safety risk, the vehicle was taken to an independent mechanic, where the brake master cylinder was replaced at the owner's expense. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the repair and informed the contact that reimbursement was denied because parts were available.

POWER TRAIN

The contact owns a 2017 Ford F-150. The contact stated that while driving at 65 MPH, the transmission unexpectedly downshifted to a lower gear, and the vehicle slowed down abruptly. Additionally, the wrench warning light was illuminated. The contact associated the failure with NHTSA Campaign Number: 26V237000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted and made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 85,000.

POWER TRAIN

Transmission shutters while shifting gears, makes me worry about possibly crashing.

POWER TRAIN

Hello. I recently went in for fords recall regarding 2015-2017 6R80 Transmissions and their limp mode and sudden downshift issues. I got the recall done July 31st (if memory serves) But the fix did not work. I came back in September 3rd to complain and ask them to diagnose and asked if they would fix it this time under the same recall. After 3 hours of waiting they said that my code “P0722-00” does not qualify for lead frame replacement nor did they attempt another fix. I believe this is entirely unprofessional and borderline dangerous. Not everyone can afford a 1200$ repair, especially not for something that should’ve been fixed under the recall. I’ve heard of other potential reports just like this one and wanted to make our voices known. This took place at the Ford dealership in Eden NC. (Tri city ford) But there is one major thing I’d like to add. The staff was extremely professional and welcoming and explained everything thoroughly, just simply nothing they could do at this level. I do not want anyone to be fired or anything like that. I simply want my truck to be safe to drive again, since they claim it can suddenly downshift and break the wheels lose. It is my only car.

POWER TRAIN

My 2017 Ford F-150 is experiencing serious transmission issues that appear to be related to Safety Recall 26S28. The vehicle is shifting harshly, failing to shift properly, shifting only into 3rd and 5th gears, sometimes failing to engage 6th gear, and occasionally losing all power. A generic wrench warning appears on the dash with the message “See Service Manual.” A code reader also displays diagnostic trouble code P0722. I took my vehicle to Great Lakes Ford of Muskegon, where the dealership diagnosed the issue and confirmed that the lead frame needs to be replaced. The lead frame is the component addressed by this recall. However, the dealership stated that because the vehicle was not displaying a specific required code, they could not perform the repair under the recall. My vehicle is currently not drivable and is clearly exhibiting serious symptoms consistent with the issue addressed by the recall. Despite this, I have been told that I must pay approximately $1,500 out of pocket to repair a component that I believe should be covered under Ford’s recall. This issue presents a significant safety hazard. When the problem first occurred, I was making a left turn when my truck suddenly lost all power. I was nearly struck by oncoming traffic because I could not accelerate to complete the turn safely. Given the unpredictable shifting, loss of power, and other transmission issues described above, I do not believe this vehicle is safe to operate. My truck is currently at the dealership, and I am being asked to pay for a repair that appears to be directly related to the recall. I am requesting that NHTSA review this situation and determine whether Ford’s recall criteria are too restrictive if vehicles experiencing the same underlying defect are denied repairs solely because they do not register a specific diagnostic trouble code. I am concerned that this issue poses a serious safety risk to myself, other drivers, and affected vehicles should receive the necessary repairs

STRUCTURE

Vehicle failed Pennsylvania state safety inspection due to structural rust holes and perforation in the high-strength steel frame rails. The vehicle has only 40,000 miles and has been safely operated, indicating premature structural metallurgy failure."

POWER TRAIN

SUPPLEMENTAL DEFECT REPORT ATTACHMENT Original NHTSA Complaint ID: [Case#11770807]/[Case #11772091] Vehicle suffered an identical uncommanded rear-wheel lockup and immediate drop to a low gear at highway speeds in October 2025. Kendall Ford replaced a Gateway Module rather than the transmission molded leadframe. The vehicle is now displaying active codes P0715 and P0717, which Ford Corporate is using to deny coverage under Recall 26S28. Ford is actively excluding P0715/P0717 input sensor codes from the recall, despite the component being physically identical and resulting in the exact same violent highway lockup hazard.

POWER TRAIN

The contact owns a 2017 Ford F-150. The contact stated that while driving at 65 MPH, the vehicle unexpectedly downshifted, and the power shift indicator area began flashing. The contact stated that due to the failure, the rear wheels unexpectedly locked up. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train); however, the part to complete the recall repair was not yet available. The vehicle was taken to the dealer. The dealer confirmed that the parts were not yet available and advised the contact to park the vehicle until the remedy became available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 90,000.

POWER TRAIN

My vehicle is experiencing the exact severe safety risk detailed in NHTSA Recall 26V237 (Ford Campaign 26S28) - dropping gears and risking a crash. The dealer technician confirmed the lead frame has physically failed but is denying the remedy due to a technicality over ancillary speed sensor codes embedded in that very part Molded Lead Frame.

POWER TRAIN

Months ago, experienced loss of power, deacceleration and a grinding noise as it downshifted by itself. I ran an ODB-II on it and got 4 codes. Had it towed to dealership and was told it was the manifold arm and paid over $4,200 to replace it. Now, it'd happening again- with the same 4 codes and according to FORD whom I just talked to, states that this is the Powertrain molded lead frame issue. It is a known issue(recall 26S28/26V237) and that is has no remedy. The current value is over $13,000 but it's been sitting at the dealership where I had to have it towed. With no end in sight. What are we supposed to do with a non-operative vehicle? How can ford just say, "Sorry- there's nothing we can do." And the issue have been know for years. Where is the proof they are actively searching for a remedy??

POWER TRAIN

This complaint is regarding the failure and inadequacy of the safety remedy for Ford Safety Recall 26S28 (NHTSA Campaign Number 24V237000) on my 2017 Ford F-150. My vehicle was brought to an authorized Ford dealership one month ago to satisfy Recall 26S28 due to an intermittent loss of the transmission output speed sensor signal (DTC P0722), which causes sudden, unexpected downshifts on the highway. The dealership performed the mandated PCM software update but refused to replace the physically failing molded leadframe hardware. The safety recall remedy has failed. The physical component has degraded further, and the vehicle is once again dropping the transmission speed sensor signal (Code P0722) while in motion, forcing the truck into limp mode on active roadways. Ford Motor Company corporate customer service and their authorized dealer network are actively refusing to replace the physical molded leadframe, (Case Ref: CXH09624298), claiming the recall only mandates a software flash for this specific code. By refusing to replace the physically failing internal transmission hardware, Ford is leaving an unsafe vehicle on the road. The software patch is an inadequate safety remedy that does not prevent the underlying electronic components from failing while driving at highway speeds.

ELECTRICAL SYSTEM · VEHICLE SPEED CONTROL · ENGINE

On 10/13/2026, driving about 25 mph on a city street, my truck entered failsafe with no prior warning lamps or symptoms. The PCM cut most engine power, leaving no acceleration, and set P1285 (CHT Overtemp Sensed) and P1299 (CHT Overtemp Protection Active). The engine was not overheating; a $40 CHT sensor fixed it. Evidence: I watched live data on an Autel MaxiCheck MX808S-TS while driving during the events. CHT dropped to implausibly low values for brief moments, then immediately returned to normal values matching coolant temp. Coolant temp stayed normal throughout. Failsafe triggered on these momentary dropouts, never on an actual high reading. The PCM logic is unsafe: 1. A low-reading sensor dropout was reported as an overtemp. The PCM set two overtemp codes and no sensor circuit code. 2. It ignored contradicting data. CHT recovered instantly and matched normal coolant temp, yet the PCM acted on one momentary bad reading. 3. The response was disproportionate. A sensor glitch with normal coolant temp should set a check engine light and circuit code, not remove engine power while driving. 4. It creates a crash risk. Losing acceleration in city traffic, amid chimes and flashing warnings, left me unable to keep pace or maneuver and caused anxiety and distraction. 5. False overtemp codes mislead owners. A typical owner would likely need a tow and a costly cooling system diagnosis over a $40 sensor glitch. Even as a former mechanic, I spent hours chasing a nonexistent cooling problem. Not inspected by a dealer, manufacturer, police or insurance. I diagnosed it with live scan data and confirmed it by replacing the sensor. The original sensor is retained and available for inspection. I ask NHTSA to investigate the CHT failsafe strategy on Ford 2.7L EcoBoost engines: whether the PCM checks CHT plausibility against coolant temp before cutting power, and whether a single-sensor fault should ever remove engine power while driving.

POWER TRAIN

The contact owns a 2017 Ford F-150. The contact stated that while accelerating at 70 MPH, the vehicle experienced a sudden loss of motive power followed by transmission gear hunting and hesitation, causing the transmission to improperly downshift. Additionally, the wrench warning light illuminated. The contact associated the failure with a recall notification received for NHTSA Campaign Number: 26V237000 (Power Train). The dealer was contacted; however, the parts to complete the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was notified of the failure by phone. The failure mileage was approximately 120,000.

POWER TRAIN

My vehicle is experiencing the exact severe safety risk detailed in NHTSA Recall 26V237 (Ford Campaign 26S28) - dropping gears and risking a crash. The dealer technician confirmed the lead frame has physically failed but is denying the remedy due to a technicality over ancillary speed sensor codes embedded in that very part.

UNKNOWN OR OTHER

During light deceleration or light acceleration in the 10 speed gear ranges of 3 to 5, my transmission gives a sudden CLUNK noise and jerk. I have about 85K miles of light in town and highway use. The last date of occurrence is documented in additional details.

ELECTRICAL SYSTEM · STRUCTURE

I am reporting a potential safety defect involving the hood latch sensor or electrical system on my 2017 Ford F-150, currently at 151,895 miles. On three occasions (10/3/26, 10/4/26, and 10/7/26), the "Hood Ajar" warning appeared while driving, accompanied by an audible chime, although the hood appeared securely closed. The message remains displayed until I press OK on the steering wheel. 10/3/26: The warning activated while driving. I safely pulled over, released the hood latch, inspected the hood, and closed it again. The hood had appeared properly secured. 10/4/26: The warning activated while I was descending a steep hill with no shoulder or safe place to stop. Concerned the hood could open and obstruct my windshield, I had to continue driving until reaching the bottom of the hill and finding a turnoff. Upon inspection, the hood was completely closed. 10/7/26: The warning activated again. Because the previous two inspections showed the hood was closed, I dismissed the warning without stopping. This demonstrates how repeated false warnings can cause drivers to disregard a potentially legitimate safety alert. The security alarm also intermittently activates while parked, sounding the horn and flashing the lights without an apparent cause. These malfunctions create safety concerns, including driver distraction, potentially dangerous roadside stops, and the risk that drivers may ignore a legitimate warning about an unsecured hood. My experience descending a steep hill without a safe stopping location demonstrates the hazard. The exact cause is unknown. A defective hood latch sensor, switch, or wiring is suspected. No dealership or mechanic has inspected the vehicle. The components remain installed and are available for inspection. I request that NHTSA investigate whether this is a recurring safety-related defect affecting Ford F-150 vehicles and whether corrective action or a recall is warranted.

FUEL/PROPULSION SYSTEM

Phil long ford motor city Colorado Springs worked on my truck July for injector 6 and other oil gaskets on [XXX] the fuel rail o rings fails on that side and leaks gas from Santa Fe New Mexico to Chalmers ford Rio rancho to seek diagnostic for fuel leak today is October 7 2026 and Phil long ford is denying responsibility and pretending not enough information the truck is fixed but not covered by the ford warranty INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN

Sudden downshifts too 1st gear and 3rd gear from highway speeds. Also goes into limp mode. The codes needed to replace the molded lead frame are present, was at the dealer yesterday and Ford will not let them make the needed repairs under warranty. Ford said I must wait an undetermined amount of time for them too try and find a fix for this before anything else can be done. Besides this being the only vehicle I have at the time too drive, it is totally UNSAFE to drive. Ford needs to come up with a fix now or replace the molded lead frame now so repairs will be complete and I will have a safe vehicle to drive. This problem is happening almost everytime I drive. It started on 9/26/26 and continues today.

SERVICE BRAKES · HYDRAULIC

The contact owns a 2017 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V236000 (Service Brakes, Hydraulic). The local dealer was contacted and informed the contact that parts for the recall repair was on back order. The manufacturer was contacted and referred the contact to other dealers for assistance.

POWER TRAIN · VEHICLE SPEED CONTROL · ENGINE

My 2017 Ford F150 has been downshifting unexpectedly now for weeks. There have been a few times when I literally lost control of my truck. I am afraid to drive on Highway. I use my truck for work and everything else. The local Ford dealership here Astro Ford in D'Iberville, Ms told me yesterday they will not repair my truck based on guidance from Ford...they recieved just a few days ago....saying the recall repair is inadequate and another remedy is being worked on. I cannot drive my truck to go to work to make money to pay bills. Based on what I have read they will also refuse to give me a car loaner of some kind for the time being. What XXX am I supposed to do now??????

VEHICLE SPEED CONTROL

It shifts down randomly and throws code P0720.Stays in 6th gear and will not allow normal acceleration could potentially be dangerous. Ford stated this isn't covered under the lead frame replacement recall. The speed sensor is part of that lead frame.

POWER TRAIN · VEHICLE SPEED CONTROL · ENGINE

My Transmission will townshift suddenly on the Highway. The error code I get is the (P0720) output-speed-sensor. I have noticed it has been recalled before. It is very scary when I am driving, and I know it has to be hurting my engine and transmission. I got a recall notice and thought it was for this, but it was for other error codes similar to this. According to my research they all seem to very closely associated. I took it to the dealership, and they said ford won't cover my issue.

POWER TRAIN

The contact owns a 2017 Ford F-150. The contact stated that while driving at various speeds, the transmission unexpectedly downshifted from 6th gear to 2nd gear. The vehicle was taken to the dealer, where the torque converter was replaced; however, the failure persisted. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train); however, the part to do the recall repair was not yet available. The dealer was contacted and informed the contact that the recall repair appointment could not be scheduled because the manufacturer had placed a hold on the recall on September 28, 2026. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 80,000.

POWER TRAIN

2017 F-150 is dropping into limp mode due to code P0722 (OSS sensor), but Ford's safety recall 26S28 framework fails to replace the broken hardware for this specific code. Dealership performed PCM Update recall campaign 26S28/26V237. Charged me for a diagnostic fee because P0722 is not covered in the customer satisfaction program campaign 26N04, Even though P0722 points to the same transmission molded leadframe failure. After the PCM update my truck will still drop into limp mode and can be dangerous if pulling onto highway and stuck in 3rd gear causing no power during taking off. It also will sometimes stay in 1st gear and I have to pull over and shut the truck off to get it to shift again.

POWER TRAIN

Driving on interstate when my truck suddenly flashed a wrench light and downshifted to 5th gear. Truck went into limp mode limiting my gears to 3rd through 5th gear. Had vehicle towed to Ford Dealership. They wanted $399 just to do a diagnostic and scan for codes. My truck was showing code P0720 (Output Shaft Speed Sensor) at my house before being towed. This output shaft speed sensor is integrated into the internal molded lead frame, which is the part that was recalled for replacement on Safety Recall Notice 26S28/NHTSA Recall 26V237. However, Ford will not cover this under the lead frame recall. My guess would be because they know it’s a loophole and they can still make money off of repairs for the same part.

FUEL/PROPULSION SYSTEM

My transmission has been slipping. To the point where it has made me stop, especially on hills and in cold. 10 Spd auto. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM · FUEL/PROPULSION SYSTEM

After a big freeze my fuel level gauge stopped working. I have replaced every sensor and fuse possible, along with multiple new fuel pumps. It has been taken to a certified Ford Dealership and they can’t find the problem. There is a Ford recall that already explains the problem exactly. It is Ford 26C26. I am not able to get my vehicle inspected and without knowing exactly what my fuel level is it could leave me stranded.

POWER TRAIN

The contact owns a 2017 Ford F-150. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 26V237000 (Power Train); however, the failure occurred after the recall repair. The contact stated that while driving at an undisclosed speed, the transmission started slipping. The dealer was made aware of the failure and informed the contact that a diagnostic test was needed to determine the cause of the failure. The failure mileage was approximately 93,000.

STEERING · AIR BAGS

The contact owns a 2017 Ford F-150. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the clock spring needed to be replaced. The contact associated the failure with NHTSA Campaign Number: 23V847000 (Steering, Air Bags); however, the contact was informed that the VIN was not included in the recall. The manufacturer was notified of the failure by phone, but no assistance was provided. The contact was referred to the NHTSA Hotline and to the DMV for assistance.

POWER TRAIN

The torque converter has malfunctioned and the vehicle is currently at the dealership for repairs. The truck experiences significant vibration and shuddering at speeds above 45 mph. There is an existing recall for this exact issue; however, our VIN is not included in the affected vehicle population. With only 60,000 to 70,000 miles on the truck and less than 10 years of service, a major component such as the torque converter should not require replacement, especially on a vehicle that has been properly maintained throughout its life.

POWER TRAIN

My vehicle's transmission changed gears suddenly and unexpectedly causing a slight difficulty to control. Following the sudden gear change, some lights on the dashboard began flickering erratically. I have video of the dashboard after the gear change. For this incident, I was driving about 25 MPH. I experienced similar behavior before and at highway speeds. Since then, the vehicle was serviced by Ford for a Safety Recall Notice 26S28/NHTSA Recall 26V237. The service performed under the recall did not fix the problem. The local Ford dealer told me they would charge me to have the problem investigated, so I have not brought the vehicle in to them.

SERVICE BRAKES · HYDRAULIC

The contact owns a 2017 Ford F-150. The contact stated that while driving 60 MPH, the contact attempted to stop the vehicle, but the vehicle failed to stop as needed and the braking distance became extended. Additionally, the brake pedal was firm while depressed. The contact received notification of NHTSA Campaign Number: 25V236000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted by phone and was made aware of the failure.

POWER TRAIN

My 2017 Ford F-150 V8 with the 6-speed automatic transmission has been experiencing a serious and recurring transmission malfunction. The truck has consistently, almost on a daily basis, gone into limp mode and become stuck in 5th gear. It also frequently fails to downshift to 1st gear when coming to a stop. Instead, it remains in 3rd gear, requiring the truck to pull away from a complete stop in 3rd gear. The dealership did perform the software update on 08/20/2026 ,yet the issues remain the same. The vehicle has set diagnostic trouble code P0722 for the transmission output speed sensor. I have been informed that the output speed sensor is molded into the transmission lead frame and cannot be replaced separately, requiring replacement of the lead frame. Today, the transmission malfunction created an immediate and potentially life-threatening safety situation. As I pulled out of my driveway, the truck remained in 1st gear and would not properly progress through the gears. It then abruptly jumped into 2nd gear and caused the vehicle to stall/lose forward progress while I was entering the roadway. Oncoming traffic was nearly upon me and I was almost struck. The vehicle eventually engaged the proper gear and continued moving, but by that time I was in a dangerous, life-threatening situation. This is not an isolated incident or an occasional inconvenience. The transmission has been repeatedly malfunctioning, including going into limp mode in 5th gear and failing to downshift appropriately when stopping. The vehicle's inability to properly select and engage the appropriate gear creates a serious risk when pulling into traffic, stopping, accelerating, or attempting to avoid another vehicle. Ford has a customer satisfaction program related to the transmission lead frame/output speed sensor issue. However, I was told that my vehicle is not covered because P0722 is not one of the diagnostic codes included for coverage.

POWER TRAIN

In 2025 my 2017 Ford F-150 started randomly downshifting. We took the car to the ford dealer who could not assess what the problem was exactly (Rowe Ford in Westbrook, Maine). They suggested a new transmission to be safe and clearly indicated that this was not a safe truck to drive at the time. We took the truck to another ford dealer to try to get an actual determination of what was wrong (Casco Bay Ford, Maine). They also advised that no codes were being given but that the truck was clearly downshifting and not safe. With no real alternatives or clear problem, we paid 8,000 for a new transmission. Then, months later we get the recall notice: (Campaign 26S28 / NHTSA Recall 26V237) - Ford F-150's were downshifting... We had Ford do the software update as this is now a new transmission, but when we asked about the Recall and if there was anything we could do about the 8,000 we just paid lower and upper management (we talked to both) advised that because they could not definitively put a label to the problem before we fixed the transmission that they could not attribute the downshifting to the same problem and so will not help or otherwise reimburse us for the cost of having to fix the problem that was recalled later. No remedy was offered by Ford.

POWER TRAIN

The vehicle has a ten speed transmission. It started with the transmission making minor down shifts from 3 to 1 and then 7 to 1. Without any engine warning light. It has subsequently started a severe shift from 3 to 1 and 7 to 1 and the engine light has now come on. This creates a dangerous situation when it down shifts from 7-1 when your speed is 45 mph of above. I contacted a dealership regarding a repair but was told there is no recall and it would cost 215 to diagnose and from 4,500 - 8,000 for the repair. It is a known issue to the Ford dealers but without a recall they are gouging the consumers who is at risk of accident.

SERVICE BRAKES · HYDRAULIC

The contact owns a 2017 Ford F-150. The contact stated that while driving 15 MPH, the brake pedal was depressed; however, the brakes became inoperable. The brake pedal was depressed and went to the floorboard, and the vehicle was driven in LIMP Mode back to the residence. The dealer was contacted by phone and associated the failure with NHTSA Campaign Number: 25V236000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted by phone and was made aware of the failure. The failure mileage was approximately 146,118.

POWER TRAIN

The 4-5-6 drum ring in my transmission went out on my truck that has 70, 318 miles on it. Vehicle was missing shift points and would not always shift properly causing power to not be available when expected - especially dangerous when trying to merge onto a highway. Vehicle was inspected by a Ford dealership and by ABC transmissions of Tacoma WA. I paid ABC Transmissions $9,693.98 to fix the problem. The transmissions would clunk badly and was very obviously missing shift points. They first appeared 30k miles ago but Ford lied to me saying it was a "software problem".

SERVICE BRAKES

I am filing this complaint because a Ford-authorized dealership, West Hills Ford in Bremerton, Washington, returned my vehicle to me in an unsafe condition after performing a repair under federal safety recall 25S37 (NHTSA Campaign 25V-236, brake master cylinder), and because an independent inspection has since documented physical evidence of a real defect connected to that repair. Please see attached documents outlining this entire incident as well as supporting documentation.

POWER TRAIN · ELECTRICAL SYSTEM

Vehicle is subject to active Safety Recall 26S28 for transmission lead frame and range sensor failure causing unexpected downshifts into 1st gear. Vehicle experienced downshifting symptoms creating severe road hazard and risk of rear-wheel lockup. Dealership cleared diagnostic trouble codes without saving freeze-frame logs, mis-entered VIN on billing estimates, and refused to complete the recall repair. Vehicle is available for inspection.

ELECTRICAL SYSTEM

Odometer Fraud. The contact purchased a 2017 Ford F-150. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of the purchase, the vehicle mileage was approximately 170,000, and it was later discovered via a third party that the mileage was 250,000.

STEERING · POWER TRAIN · ENGINE

On XXX, my [XXX] son was driving this 2017 Ford F-150 when the transmission suddenly downshifted while traveling on the road. The downshift was severe enough that the rear tires lost traction and the vehicle fishtailed, nearly resulting in an accident. The vehicle was taken to an authorized Ford dealer on 8/18/2026. We reported the sudden downshift, but the dealer was unable to duplicate the condition. The dealer performed Ford Recall 26S28/NHTSA 26V-237 and campaign 19G01, and the vehicle was returned on XXX. On XXX, only two days after the recall repair, the engine unexpectedly shut off while the vehicle was being driven. It restarted afterward. On XXX, the engine again unexpectedly stalled while the vehicle was moving. When the engine stopped, power-steering assist was lost and the driver had to coast the vehicle safely to the side of the road. The engine restarted immediately. When attempting to drive away, the transmission appeared to be starting in approximately third gear rather than first gear. After the vehicle was moving, the transmission eventually began operating normally again. Ford Customer Relationship Center was notified on XXX and formally documented these incidents. The vehicle is available for inspection. I am concerned because the original sudden downshift closely resembles the safety defect addressed by Recall 26V-237/26S28, and serious intermittent stalling and abnormal transmission operation have continued after the recall remedy was performed. I am requesting that NHTSA document and evaluate these post-recall safety symptoms and whether the recall remedy adequately addresses the underlying defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN

Driving back from tri cities and when we were on I5 the transmission abruptly shifted down and went to a very high RPM. Was able to limp off the freeway by UW, and then drove home slowly. Had it trailered by the dealership i had just bought it from and they brought it to a shop where they said the transmission needed replaced.

ENGINE

In late July 2026, my son received a Ford safety recall notice (Recall #26S28) for his 2017 F 150 requiring a PCM software update. I brought the truck to Crown Motors in Redding on August 11th for the recall service. Before this appointment, the truck had no performance issues. Immediately after picking up the truck, a noticeable pinging sound occurred under acceleration. I returned the vehicle on August 12th, where Crown Motors confirmed the issue and advised spark plug replacement. This did not resolve the problem. I was also told that continued driving could damage the engine, so the truck remained at the dealership. Over the following days, Crown Motors worked with Ford engineering and repeatedly attempted software-related fixes. Crown staff informed me they believed the recall update caused the issue, and the first internal Ford team reportedly agreed. However, on August 25th, Ford’s second internal review determined the software update was not responsible and stated that all repair costs would fall on me—despite the clear timeline showing the problem began immediately after the recall service. Customer Service provided no assistance and refused to escalate my concern. As a result, my truck is currently non-operational, Crown Motors does not have a fix, and Ford will not cover repairs triggered only after Ford’s own safety recall. According to NHTSA’s info, it seems Ford is obligated under Motor Vehicle Safety Act (49 U.S.C. § 30111 et seq.) to repair the vehicle. I am requesting that Ford acknowledge responsibility for the recall related issue and cover the necessary repairs. I am deeply concerned at the lack of support and accountability shown throughout this process from Ford. I am resubmitting this info, not sure if my first attempt worked. I had an issue with my internet browser.

POWER TRAIN · ELECTRICAL SYSTEM

This lead frame issue is never ending. Well over a decade without a proper remedy. I’m very familiar with it. but this one nearly ended my life. After the near collision I called my mechanic and bought a new ford lead frame from a dealership. It’s doing fine now, it’s been 1 year. the incident caused my truck to go into park or possibly reverse at highway speed just as I passed a semi truck and returned to the right lane. If the trucker had not been paying attention it would have been bad. There was nothing I could do. . On top of this, he was under the impression that it was intentional. So I almost got into a physical altercation until I convinced him to look inside my truck as my gear indicator light was dancing from gear to gear while not touching anything.. To add to the seriousness, my taillamps never came on because I didn’t touch the brake. It was a horrible timing.. . Shortly after this i received a notice from Ford explaining the cause and symptoms of this issue, but then stated there was no fix at the time, but the vehicle was “safe to drive.” That is irresponsible. This was the only time mine did it, no prior issues. I got new ford parts and had it replaced. my mechanic said they deal with this weekly! Then I get a letter from Ford saying there is a fix and it’s a computer programming issue which is totally not true. That’s just a smoke screen, but it also goes on to say it could be a lead frame and if you’ve already fixed it before you got a letter, they will refund your money, but I highly doubt that. But they should stop claiming these vehicles are safe to drive because they absolutely are not if they’re having an issue regarding recall 26S28. So not only did i use new Ford parts, I paid a reputable EX Ford Technician Who owns his own business to perform the services because ford didn’t offer a fix. only to waste my time reprogramming the ecm. I work, I don’t have time.It’s irresponsible to say it’s not a safety concern. It’s just bad policy

ELECTRICAL SYSTEM · UNKNOWN OR OTHER

Short in the rear window defroster. Within 5 minutes of turning off the defroster after only having it on for 2 minutes at 2:30am leaving work, the back window exploded outward and shattering. No rocks, no other folks on the road. Upon research, and after contacting insurance company and the glass repair company, this is a very common issue in 2015-2019 F-150s. But there are no safety recalls. Praise God my children were not in the backseat, they would have been riddled with glass. How is this not a safety issue?