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Public source records

2018 HONDA CIVIC reports

These are public consumer complaints returned by NHTSA for this vehicle. A complaint is not a verified defect, diagnosis, recall, or proof that a reported component caused an event.

598 complaint reportsThis page displays up to 50 public records returned by the NHTSA API.Open official NHTSA source ↗
  1. ODI #11678465

    Filed 08/05/2025 · Incident 07/28/2025

    STEERING · ELECTRICAL SYSTEM

    The electric power steering (EPS) system failed/malfunctioned this past week. When going over 35 mph my steering wheel would become "knotchy/jerky" and lock up and be difficult to turn. As a result, I took it to Honda to which they stated my whole rack and pinion needed total replacement. No warning signs, messages, icons, or lights came on in my car.

  2. ODI #11677761

    Filed 08/01/2025 · Incident 08/01/2025

    STEERING

    The contact owns a 2018 Honda Civic. The contact stated while driving at high speeds, the steering wheel became difficult to maneuver. There was no warning light illuminated. The contact stated that the vehicle was drivable. The contact stated that the failure persisted while his wife was driving the vehicle at an undisclosed speed. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The contact related the failure to NHTSA Campaign Number: 18V663000 (Steering), however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 150,000.

  3. ODI #11676074

    Filed 07/25/2025 · Incident 07/08/2025

    STEERING

    We have noticed a clicking noise and her steering has begun to stick. Took to Honda and they told us they have been seeing this issue and even sent video telling us they see this is an ongoing problem. Filed claim with Honda. They refused to fix the faulty part because there is not recall with my VIN even though many have been recalled. Again, multiple managers at service told us they are just waiting for Honda to recall this. Car has less than 55,000 miles. We have a video they sent us but ai have been unable to attach. It is a video Honda Service sent us stating this was an ongoing issue with Honda advice at this year and a few others. That they were seeing these parts fail.

  4. ODI #11675834

    Filed 07/24/2025 · Incident 06/01/2023

    STEERING

    At speed the steering sticks when turning.

  5. ODI #11675678

    Filed 07/23/2025 · Incident 07/15/2020

    STEERING

    The contact owns a 2018 Honda Civic. The contact stated that while attempting to make a left turn, the steering wheel became difficult to turn. No warning light was illuminated. A dealer and an independent mechanic were contacted. The vehicle was taken to the dealer and then taken to an independent mechanic, where both diagnosed that the steering assembly needed to be replaced. The vehicle was not repaired. The contact related the failure Technical Service Bulletin: 18-102 (Steering Gearbox); however, the VIN was not included in the bulletin. The manufacturer was notified of the failure and informed the contact that there were no recalls associated with the VIN. The contact was referred by the manufacturer to the NHTSA Hotline to report the failure. The failure mileage was 80,000.

  6. ODI #11675263

    Filed 07/22/2025 · Incident 07/21/2025

    STEERING

    Rack and Pinion steering failure. Sticking, hard to make wheel adjustments. loss of steering control. issue confirmed but Honda Dealership. Honda Dealership contacted Honda North America and was rejected as warranty issue. repair will exceed $7500. This issue corresponded with the fuel Pump recall and failure of the AC system which were covered under warranty recall. Due the High volume of failures of R & P for these Honda civics locating replacement parts is difficult if not impossible.

  7. ODI #11674936

    Filed 07/21/2025 · Incident 07/01/2025

    STEERING

    My complaint is similar to most of the other ones shown here. Notchy steering. I took it to the dealer. They told me that the steering rack was bad and needed to be replaced. How much? $6500! The car has under 30,000 miles on it. Got to give the service rep credit. He asked me if I wanted them to contact American Honda. I said heck yes. While they were making their decision, which took about 2 weeks, I came here and looked at all of the other similar complaints. The dealer told me that Honda would cover 100% of the replacement cost. They ordered the parts and the replacement was completed last week. Although this was resolved to my satisfaction, it's another incident for the record, and it demonstrates that the problem showed up as early as under 30,000 miles.

  8. ODI #11675081

    Filed 07/21/2025 · Incident 06/28/2025

    STEERING

    The steering wheel becomes sticky and stiff. There is also a clicking noise when I try to center it. It is difficult to keep the car within my lane of traffic. There is presently 38,565 miles on this vehicle. I keep up with required maintenance. The vehicle has not yet been inspected by the dealership. There is a Safety Recall for 2017-18 civic: steering box . My VIN number is not included on this recall. I understand repair to the steering is close to 4,000.00. No warning lights are on the dashboard.....yet. My understanding is this problem only becomes worse in time. This constant swerving and erratic steering is not only tiresome I believe it can become dangerous.

  9. ODI #11673496

    Filed 07/14/2025 · Incident 07/13/2025

    STEERING

    Steering wheel gets really loose and very stiff at random while driving. I get power steering failure notifications on dash. I spoke with Honda dealership and was told my vehicle doesn’t belong to the recall. I have all the symptoms of the power steering recall issue.

  10. ODI #11672792

    Filed 07/11/2025 · Incident 10/01/2023

    UNKNOWN OR OTHER

    Paint job on this vehicle is awful 3+ yrs ago it started peeling and flaking off now there is no paint on my side mirrors Contacted Honda just to be ignored

  11. ODI #11672561

    Filed 07/10/2025 · Incident 04/01/2025

    STEERING

    We purchased the vehicle in Jan 2025. As the weather or the car warmed the steering gets stiff and hard to maneuver, making it difficult to stay in the center of the lane. There are times when it gets so bad I think a cop could pull me over for swerving. As I researched the symptoms I found that recall SB18-102 matched the symptoms and was for the same year, make, and model; however, my car’s VIN wasn’t included. I took the vehicle to a local Honda dealership on 6/16/25 who confirmed it was a power steering box failure and gave an estimate of $3,990.46 to fix it. That same day I called Honda customer care and submitted a case to try to get the costs covered due to their being a recall out on the same year, make, and model and issue as mine. They advised me to go back to the dealership and request my car be submitted for Honda’s Goodfaith assistance. I requested this on 7/9/25 and was told on 7/10/25 it was denied with no reasoning. The car has no warning signals however the issue persists. My fear is that it will lock up or not straighten up and I or my son (whom the car was purchased for) will run off the road or cause an accident. This is obviously a known issue but Honda is not taking ownership and declined to help with the cost, which is almost a third of the cost of the vehicle we paid.

  12. ODI #11669881

    Filed 06/28/2025 · Incident 06/27/2025

    UNKNOWN OR OTHER · FUEL/PROPULSION SYSTEM

    I own a 2018 Honda Civic that is subject to an open fuel pump recall. My vehicle suddenly became completely inoperable. When attempting to start the car, all of the dashboard lights come on, but the engine will not start or crank. The vehicle has power but will not turn over at all. This failure happened without any prior warning. I contacted Nalley Honda in Union City, GA, and they confirmed that the issue is related to the fuel pump recall. However, they refused to provide towing for the vehicle and told me the earliest appointment available would be over a week out, despite the vehicle being undrivable due to this known safety defect. This situation puts my safety and my family’s safety at risk, as I am now stranded without reliable transportation because of a manufacturer defect. The problem has been acknowledged by the dealership but has not been resolved because of their refusal to assist with towing or provide a timely repair. There were no warning lights or error messages prior to the failure—this happened suddenly. I am requesting that the NHTSA investigate this issue further, as it presents a serious safety concern. I also want to report that Honda has not provided towing assistance or a loaner vehicle while the safety recall repair is pending, which leaves me without any transportation.

  13. ODI #11669255

    Filed 06/25/2025 · Incident 05/20/2025

    STEERING

    Steering wheel sticks, creating an issue to keep vehicle driving in a straight line. Alignment is not out, having to bump the steering wheel back and forth to stay in lane. Feeling of "dropout" in the steering driving at higher rates of speed. No warning lights or other symptoms prior to the failure. Issue has continued since first noticed. Service center can recreate the issue easily and says that the steering rack needs replacing. Not wanting it to further to where the steering wheel is unable to turn.

  14. ODI #11668833

    Filed 06/24/2025 · Incident 06/01/2024

    STEERING

    The steering wheel sticks when slight turning on both sides.

  15. ODI #11669032

    Filed 06/24/2025 · Incident 03/23/2025

    STEERING

    Steering sticks and makes it difficult to correct or straighten the car. Feels jerky and hard to handle

  16. ODI #11668554

    Filed 06/23/2025 · Incident 06/01/2022

    STEERING

    Steering wheel sticks when making slight left/right adjustments at speeds of 55+ causing you to overcorrect. Most noticeable while driving on the freeway trying to maintain a straight line.

  17. ODI #11667734

    Filed 06/18/2025 · Incident 11/22/2024

    STEERING

    Sticky steering on highways. Takes effort to make micro adjustments on the wheel. Steering wheel makes a sound when trying to turn or change lanes, especially on the highway.

  18. ODI #11667796

    Filed 06/18/2025 · Incident 06/18/2025

    UNKNOWN OR OTHER

    Body Control Module The part was detected by Honda agency and they changed it because the battery was discharging. This Honda part already had problems with another model, but I don't want to admit that it also has them with the Civic models. The repair has a cost of $1000

  19. ODI #11667569

    Filed 06/17/2025 · Incident 03/17/2024

    STEERING

    The steering wheel sticks when moving it. Can't make any subtle moves on the steering wheel because of this and have to jerk the wheel.

  20. ODI #11667083

    Filed 06/16/2025 · Incident 05/01/2025

    STEERING

    Steering is sticking causing car not to stay in lane properly...

  21. ODI #11667303

    Filed 06/16/2025 · Incident 06/16/2025

    UNKNOWN OR OTHER

    Hello my name is [XXX] I sold this car to a buyer and would like to double remind the buyer about the recall so they can get it done, but they are not responding so I would like if you guys can remind them about the recall for safety measures thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  22. ODI #11666529

    Filed 06/12/2025 · Incident 06/12/2025

    FUEL SYSTEM · GASOLINE

    The contact owns a 2018 Honda Civic. The contact stated that she was informed at the State inspection that the vehicle had failed inspection due to the recall of NHTSA Campaign Number: 23V858000(Fuel System, Gasoline); however, the part to do the recall repair was not yet available. Several unknown dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

  23. ODI #11666625

    Filed 06/12/2025 · Incident 06/07/2025

    STEERING

    We started having trouble keeping it on the road. Then on the highway, at about 73, I thought the car was going to go off the road. The steering felt sticky, and It's awful trying to hold it straight. You can also feel it when car is parked. Once parked and in park, keep it running and just turn the steering wheel. The steering wheel jerks either direction we turn it. We took the car over to our garage, so they can look at it. We were told it had to with the steering rack. Something regarding a magnet inside the gear box. Our mechanic stated they could not even do the work. With a look online we found a safety recall that my car matches all information, except, the VIN number. So our local dealership can fix it, but the cost is crazy at about $4200. My Civic has 49,000 miles, and to pay that amount is foolish. My VIN number had to have been overlooked. I don't know anyway to fight this, except this website. This car has become very dangerous.

  24. ODI #11666223

    Filed 06/11/2025 · Incident 01/01/2021

    STEERING

    The contact owns a 2018 Honda Civic. The contact stated that while driving 35–40 MPH, the steering wheel was moving to the left and right and was sticking while being corrected. The steering wheel was difficult to turn. The contact stated that the failure occurred while driving at higher speeds. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 18V663000. (Steering). The vehicle was taken to an unknown local dealer, where there was a reading of erratic steering operation. The contact stated that the steering wheel was stiff. The cause of the failure was an inoperable EPS electronic power steering system. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 35,000.

  25. ODI #11665636

    Filed 06/08/2025 · Incident 06/08/2025

    FORWARD COLLISION AVOIDANCE

    I was driving today and for no reason at all the cars anti collision system automatically braked hard and could have caused an accident if someone was driving behind me. There was no one, objects or vehicles around my car at the time that would cause it to happen.

  26. ODI #11665518

    Filed 06/07/2025 · Incident 09/17/2024

    FUEL/PROPULSION SYSTEM

    Honda issued a recall for the fuel pump system. Initially, when the recall came out, I contacted them about the recall they stated that the parts were on back order and they had a waiting list of people who were supposed to be serviced first. It took about five months for the parts to come back into stock and another month for me to get an appointment. Now I’m continuing to have issues with my fuel line

  27. ODI #11665112

    Filed 06/05/2025 · Incident 08/24/2023

    STEERING

    The steering system randomly but frequently has an issue where it “sticks” when going straight down the road, requiring excessive pressure to make minor adjustments to remain in the lane. This causes the car to jerk and the steering to “oversteer” while to trying to maintain the lane. It is available for inspection upon request. My safety and others are put at risk because the issue makes it difficult to remain in the lane while going down the road. When the wheel “sticks” it causes the car to jump/jerk abruptly and sometimes causes the car to leave the lane because of the excessive effort required to “get through” the sticking. This is EXTREMELY dangerous at highway speeds. I had another recall done on the car (fuel pump) and mentioned it to the service manager who noted on the invoice that they could feel the “sticking” feeling and recommended steering rack replacement to correct the issue. The car has not been inspected by Honda, the police or anybody else. There are no warning lamps or active fault codes. The issue was present when I purchased the car at around 80,000 miles and is still present at 123,000 miles. I also had a 2016 Honda Civic that had the same exact issue, starting at around 25,000 miles and lasting until I traded it in at around 80,000 miles. The dealer was never able to replicate the issue when I took the car in to have the issue corrected under warranty so they could never repair the issue. I’ve done intensive research on others having the same issue and there are a LOT of others having this same exact issue on the 10th generation (2015-2023) Honda Civic.

  28. ODI #11665150

    Filed 06/05/2025 · Incident 06/01/2023

    STEERING

    This has been an in going issue. While driving the steering sticks as you try to make small movements to get the car straight. This is especially noticeable at highway speeds and can cause you to over correct on the sticking releases. I have seen multiple reports of this issue in several different places with most stating that Honda has been unwilling to help. There was a recall on the newer models just recently but nothing for the 2018 Honda Civic. This is a very dangerous issue making driving the car safety risk. I had my independent shop state this seems to be a steering box issue that would cost over $4000 to fix with original Honda parts.

  29. ODI #11664679

    Filed 06/03/2025 · Incident 06/03/2025

    STEERING

    The contact owns a 2018 Honda Civic. The contact stated that while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly and was sticking, requiring the steering wheel to be manually returned to center after making a turn. There was no warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering rack. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

  30. ODI #11664721

    Filed 06/03/2025 · Incident 05/02/2025

    STEERING

    Driving at moderate speeds causes steering wheel to become sticky, notchy and stiff. Gets stuck to the left or right when turning. Causes car to go out of lanes and overall hard to adjust the wheel

  31. ODI #11663730

    Filed 05/29/2025 · Incident 04/01/2025

    STEERING

    Steering is notchy, when making a turn at highway speeds, the steering will lock in the position of the turn. Takes force to get it to free up and allow you to straighten out the wheels. It also causes the car to wander and is notchy in the 12 O'clock position. Feels like it is sticking, then releases. The issue becomes worse the longer the drive time is.

  32. ODI #11662632

    Filed 05/22/2025 · Incident 05/16/2025

    STEERING

    The steering constantly sticks in warmer weather. Have reported to the dealer several times and they can not replicate or have any idea what I'm referring to (even though its very well reported to be an issue/recall). It is scary to drive at times because you are forced to jerk the wheel just to get it to respond making you almost swerve.

  33. ODI #11661113

    Filed 05/15/2025 · Incident 05/15/2025

    STEERING

    Steering gear box does not return to center

  34. ODI #11661192

    Filed 05/15/2025 · Incident 05/15/2025

    STRUCTURE

    The paint has started peeling. For a 2018 car and maintained regularly, this is not acceptable.

  35. ODI #11661050

    Filed 05/14/2025 · Incident 05/14/2025

    STEERING

    The contact owns a 2018 Honda Civic. The contact stated that while driving at an undisclosed speed and attempting to complete a turn, the contact became aware that the electronic power steering was not functioning properly, and the steering wheel seemed to be sticking, requiring the steering wheel to be manually returned to center. There was no warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 129,000. The VIN was not available.

  36. ODI #11660718

    Filed 05/13/2025 · Incident 05/13/2025

    STEERING

    The contact owns a 2018 Honda Civic. The contact stated that while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly and seemed to be sticking, requiring the steering wheel be manually returned to center after making a turn. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V663000 (Steering); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 135,000.

  37. ODI #11660530

    Filed 05/12/2025 · Incident 04/15/2025

    STEERING · SUSPENSION

    My steering wheel was sticking. At speeds above 45 it was much more noticeable. When I was driving in a strait line and had to move the steering slightly the steering wheel would stick. It would cause the car to pull to one side and when you adjust the wheel to in the opposite side it would do the same thing. You where driving in a straight road constantly over correcting , playing ping pong to keep your car in the lane. When I looked on the internet this seems to be a common problem. I had my car looked at a Honda dealership. They told me there was no recall. My only choice was to get it repaired. It cost me 4,546.35 to be repaired. I bought a Honda for dependability and feel they should take responsibility for this before someone gets seriously injured.

  38. ODI #11659623

    Filed 05/07/2025 · Incident 01/01/2025

    STEERING

    steering sticks while trying to stay in lane, makes driving tedious and uncomfortable Honda tech test drive found that steering sticks at 38 and 48

  39. ODI #11659304

    Filed 05/06/2025 · Incident 05/06/2025

    FUEL SYSTEM · GASOLINE

    The contact owns a 2018 Honda Civic. The contact stated that while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. The vehicle was able to be restarted. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available, and the contact was placed on the waiting list. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000. Parts distribution disconnect.

  40. ODI #11658519

    Filed 05/02/2025 · Incident 05/02/2025

    STEERING

    2018 civic ex-t has sticky steering wheel, yes it is available for inspection upon request. The sticky steering wheel which seems more severe during warmer creates severe handling problems on all roadways, especially the highway. Not sure why Honda hasn't included this year of civic in their sticky steering recall? vin# [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  41. ODI #11658030

    Filed 04/30/2025 · Incident 12/29/2020

    STEERING

    I purchased the vehicle December 29 of 2020 and it was already stiff and difficult to drive. When driving above 20 mph the steering wheel gets stiff/ sticky and starts making clicking noises. It becomes harder to turn and remain in the lane. You have to jolt the steering wheel. There are no visible indications that there is an issue with the steering. Dealerships have conducted many multi point inspections and fail to address this issue.

  42. ODI #11657196

    Filed 04/28/2025 · Incident 04/28/2025

    STEERING

    The contact owns a 2018 Honda Civic. The contact stated while driving at undisclosed speeds, the steering wheel became difficult to maneuver. The contact stated that the vehicle was still drivable; however, the contact stated that the steering wheel locked occasionally. The vehicle was not taken to be diagnosed or repaired by a dealer or independent mechanic. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.

  43. ODI #11656975

    Filed 04/26/2025 · Incident 04/25/2025

    ELECTRICAL SYSTEM · UNKNOWN OR OTHER

    HONDA RECALL THE 2018 CIVIC FOR AC COMPRESSOR SHAFT SEAL AND THE DEALER REPAIR THE AC SYSTEM 3 TIMES AND THE PROBLEM WAS NOT FIX. ALSO HAS A RECALL FOR A FUEL PUMP MOTOR BUT IM NOT SURE IS WAS CORRECT IT FOR THE OLD OWNER.

  44. ODI #11656215

    Filed 04/23/2025 · Incident 04/19/2025

    STEERING

    When driving at highway speeds, a slight turn to left causes to steering wheel to get "stuck" where it takes more than normal force to get it back to center. It's hard to keep car going straight. Reported to Honda and they say there is a steering recall to some 10th Gen Civics but not mine. It's 3300 to fix and this issue has been happening since 50k miles. Plus turning steering wheel to left "clicks". This should be part of a recall and not force people to pay for an expensive repair that is a manufacturer defect. Plus it's a safety issue.

  45. ODI #11655757

    Filed 04/21/2025 · Incident 01/15/2025

    STEERING

    The contact owns a 2018 Honda Civic. The contact stated while driving at an undisclosed speed, the steering wheel became difficult to steer to the left or the right. Additionally, the steering wheel failed to return to the original position as intended. No warning light was illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 18V663000 (Steering); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 55,000.

  46. ODI #11655295

    Filed 04/17/2025 · Incident 04/17/2025

    STEERING

    There is an issue with my steering. There is a cranking/clicking noise and the wheel gets stuck when turning or switching lanes. There was a recall for the steering gear box but I my car wasn’t part not included but not sure why. I took it to the dealer when I first got it but they couldn’t mimic it. It’s not safe when driving if I can’t fully control the steering wheel. I took it to a mechanic who stated the issue was the gear box but was hoping I was part of the recall. No warnings just gradually sticking more and cranking more.

  47. ODI #11654692

    Filed 04/15/2025 · Incident 01/01/2025

    STEERING

    This is the transcript of a conversation with NHTSA. This is a huge safety issue that should include my VIN. Honda was also contacted, and they explained that my VIN was not covered. Does anyone care that this safety issue could result in a fatality? Info: Please wait for a site operator to respond. Info: Agent 'AnnMarie' has joined the Desktop Sharing session AnnMarie: Thank you for contacting the Dept. of Transportation Vehicle Safety Hotline, How may I assist you? I own a 2018 Honda Civic, VIN [XXX] . It has 1 unrepaired recall showing, and that is for the fuel pump module. I have another issue with this vehicle: The steering wheel will jerk at certain points, which results in overcorrection and, in my opinion, is a huge safety issue. Honda says the steering recall does not include my VIN. I've read where it is the steering gear box. How do I get Honda to make this repair as a recall? Certain VINs are covered, but for some reason, mine is not. Please advise. AnnMarie: Recalls are VIN-specific so in order for your vehicle to be included in a recall the VIN must be selected by the manufacturer as a vehicle with the potential defective problem. AnnMarie: If you are experiencing a failure with your vehicle that relates to a recall, you may file a complaint regarding your failure and reference the recall. To do so, please call our Hotline at 1-888-327-4236 and a Customer Service Representative will be happy to assist you or you may submit it online by visiting the following link: Report a Vehicle Safety Problem, Equipment Issue | NHTSA AnnMarie: You may contact your manufacturer Honda at 1-800-999-1009 or visit [XXX] with your VIN to determine if there are any open recalls, Technical Service Bulletin (TSB), extended warranty programs, or special campaigns or to obtain the recall, independent recalls, Technical Service Bulletin (TSB), extended warranty programs, or special campaigns repair history on your INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  48. ODI #11654484

    Filed 04/14/2025 · Incident 04/14/2025

    STEERING

    I’m calling about my 2018 Honda Civic the steering column is experiencing sticky and stuck positions preventing the car from turning properly. There was a recall on certain models from 2016 to 2021. I believe I took it in for service and they replaced the fuel pump when my initial Complaint was the steering. I was told that it would cost me $250 for a diagnosis to determine if the steering box is at fault I would like to speak to somebody at your soonest available time because my wife refuse to drive the car and she has gotten a rental car. Phone number is [XXX] area code [XXX] [XXX] [XXX] is listed as the owner my wife. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  49. ODI #11653339

    Filed 04/08/2025 · Incident 04/07/2025

    UNKNOWN OR OTHER · VISIBILITY/WIPER

    When i tried to open my gas tank on the neighborhood station to put gas it got locked and cannot be opened, the other drivers tried to help me and the station attendant. But to no avail I have to bring it to the local Honda dealership where I bought my car and it cost me almost $300.00, the problem was there was no way it can be opened manually, one driver even tried to Google it. Also, with this model, I received a recall notice about the Fuel injection and tried to call the Honda dealer about the situation they always told me no parts available yet, but I am quiet scared because I don't want to get accident associated with the recall parts. The technician always said, "you are safe the car won't stop" but for how long? I also told them "How come they keep sending recall notice but every time I bring my car to the shop, they answered was "no available parts"

  50. ODI #11653555

    Filed 04/08/2025 · Incident 10/07/2024

    ENGINE

    1.Component or System Failure: •What component or system failed or malfunctioned, and is it available for inspection upon request? •The air conditioning (AC) system in my 2018 Honda Civic has malfunctioned. Initially, the AC compressor failed and was replaced under warranty in 2018. However, the AC never functioned properly afterward. Recently, the AC failed completely, and the dealership diagnosed a leaking evaporator. The vehicle is available for inspection upon request. 2.Safety Risk: •How was your safety or the safety of others put at risk? •The malfunctioning AC system poses a significant safety risk, especially considering the high temperatures in the Central Valley of California. Driving without a functional AC in extreme heat can lead to driver fatigue, reduced concentration, and potential heat-related illnesses, increasing the risk of accidents. 3.Problem Reproduction: •Has the problem been reproduced or confirmed by a dealer or independent service center? •Yes, the problem has been confirmed by an authorized Honda dealership. They diagnosed the issue as a leaking evaporator and provided a repair estimate of $2,520.16. 4.Inspection by Others: •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? •The vehicle has been inspected by an authorized Honda dealership, which diagnosed the issue. There have been no inspections by police or insurance representatives. 5.Warning Indicators: •Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? •There were no warning lamps or messages prior to the AC failure. The only symptom was the AC’s inability to cool the cabin effectively, which persisted since the initial compressor replacement in 2018 and culminated in complete failure recently.