This model year has 855 processed complaint reports; ELECTRICAL SYSTEM is the most frequently classified system at 39.6% of reports.
Federal telemetry verified ● Model-year dossier
2018 JEEP GRAND CHEROKEE
Complaint-pattern analysis from publicly available NHTSA safety records.

System health index
Reliability telemetry
A cohort-relative signal that annualizes documented reports for vehicle age and weights NHTSA crash or fire flags.
Scores are relative to the indexed vehicle cohort, not failure rates. Crash and fire flags identify how a complaint was recorded by NHTSA; they do not establish that a reported component caused the event.
Data-based buyer guidance
Research carefully
Review the underlying reports, recall status, and service history before making a vehicle-specific decision.
Adjacent model-year records are not yet available for a direct comparison.
- Check open recalls using the vehicle identification number (VIN).
- Review the linked NHTSA reports for symptoms that match the vehicle you are considering.
- Ask for maintenance records and arrange an independent pre-purchase inspection.
This is a statistical research aid, not a mechanical diagnosis, failure prediction, or recommendation to buy or avoid a vehicle.
Component analysis
Most frequently reported systems.
Show all 34 reported components
Failure intelligence
What to inspect before you buy.
Complaint clusters identify repeated reported symptoms; they are not a diagnosis or defect finding.
ELECTRICAL SYSTEM
Uconnect System Malfunctions
Reported symptoms
- Electrical malfunctions related to Uconnect radio head unit
- Screen delamination
- Screen freezing or going black
- Settings change on their own during operation while driving or parked
Pre-purchase check
Inspect the Uconnect radio head unit for signs of delamination and malfunction. Check for software updates and assess screen functionality during operation.
ELECTRICAL SYSTEM: 96 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 18000, median 30000, and P75 36000 miles.
OTHER / UNSPECIFIED
Uconnect Radio Head Unit Malfunction
Reported symptoms
- Screen delamination
- Unresponsive screen controls
- Random settings changes
- Ghost touches triggering controls without input
Pre-purchase check
Inspect Uconnect radio head unit for delamination and screen responsiveness. Verify whether controls are operating correctly and are not causing distractions while driving.
OTHER / UNSPECIFIED: 62 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 16000, median 36000, and P75 49000 miles.
ELECTRICAL SYSTEM
Electrical System Failures in 2018 Jeep Grand Cherokee
Reported symptoms
- Infotainment system overheating and becoming inoperable
- Independent activation of heating or air conditioning
- Instrument cluster malfunctioning or displaying blurred screen
- Stalling of vehicle without warning while driving at speed and inability to restart engine after stall, accompanied by fuel odor and smoke from the vehicle side; diagnosed as electrical failure at dealership; not repaired due to unresolved nature of issue; cited failure mileage of 1593 miles and diagnosis unrelated to known NHTSA campaign for fuel system issues, leading to confusion about repair accountability; additional complaints indicate potential failures with electronic stability control signaling, independent operation of radio and dashboard lights; failed instrument replacement request not addressed by manufacturer, signaling an ongoing problem with electrical components; reported moisture presence in wiring leading to additional malfunctions and failures to duplicate the issue at multiple service visits
Pre-purchase check
Inspect the infotainment controls, instrument cluster, and wiring harness connections for signs of moisture, damage, or malfunction. Consider comprehensive electrical system diagnostics to identify outliers or repeated fault signals. Document all repairs and service visits to support future claims with vehicle manufacturer.
ELECTRICAL SYSTEM: 35 NHTSA complaints in this cluster, including 1 crash-flagged and 2 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Service Brakes Hydraulic Recall Concerns
Reported symptoms
- Parts unavailable for recall repairs
- Vehicle hesitation during acceleration
- Warning lights illuminated (ABS, 4WD, traction control)
Pre-purchase check
Consider assessing brake system functionality and checking for any updates on recall parts availability at authorized dealers.
SERVICE BRAKES: 35 NHTSA complaints in this cluster, including 2 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
HYDRAULIC
Hydraulic Brake Issues in 2018 Jeep Grand Cherokee
Reported symptoms
- Hesitation during acceleration
- ABS warning light illumination
- Traction control warning light illumination
Pre-purchase check
Inspect for hydraulic brake system integrity and confirm the availability of recall parts related to NHTSA Campaign Number 24V838000.
HYDRAULIC: 32 NHTSA complaints in this cluster, including 2 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Delaminating Infotainment System
Reported symptoms
- Screen delaminates
- Ghost touching on screen
- Random selection of options
- Unexpected call activations to contacts or emergency services during operation on driving conditions or navigation use, causing distraction to the driver; Adjustments to climate control and seat heaters happen unexpectedly; Unpredictable functionality changes while driving, causing driver distraction; Malfunctioning audio or navigation features that lead to sudden loud sounds or navigational inconsistencies.
Pre-purchase check
Inspect the infotainment system for signs of delamination and errant behavior to confirm the issue. Assess potential safety impacts during functionality.
OTHER / UNSPECIFIED: 26 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
2018 Jeep Grand Cherokee Engine Issues
Reported symptoms
- Catastrophic engine failure with no warning lights
- Loss of engine oil pressure leading to engine stall
- Intermittent loss of motive power
- Illuminated warning lights including check engine and START/STOP lights, hesitation, and stalling during driving
Pre-purchase check
Inspect engine components including high-pressure fuel pump, camshaft, oil valve, spark plugs, ignition coils, and throttle body wiring. Monitor for any unusual odors or warning light activations during operation.
ENGINE: 16 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 61500, median 83000, and P75 97474 miles.
FUEL SYSTEM
Fuel System Issues
Reported symptoms
- Fuel tank needs replacement
- Fuel system warning light illuminated
- Recall parts unavailable
- Noise from passenger side resembling air escaping
Pre-purchase check
Confirm availability of parts for recall repairs and assess fuel system integrity and functionality during inspections.
FUEL SYSTEM: 16 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Uconnect Screen Delamination
Reported symptoms
- Delaminated screen layers
- Phantom touches on the screen
- Unintended changes to radio settings
- Inability to control HVAC settings (temperature/speed) through screen controls for some users, back-up camera dysfunction, distraction while driving
Pre-purchase check
Inspect the Uconnect screen for visible delamination, bubbling, or cracks. Check functionality of touch responses and control of vehicle features.
OTHER / UNSPECIFIED: 16 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 42000, median 43000, and P75 44000 miles.
POWER TRAIN
Power Train Hesitation and Stalling
Reported symptoms
- Vehicle hesitated before accelerating
- Stalling while driving
- Difficulty in accelerating from a stop
- Transmission failure message displayed (e.g., 'Shift to P then Desired Gear') on the dashboard during operation or restarting vehicle required after stalling.
Pre-purchase check
Inspect power train components including transmission software updates, accelerator response, and potential engine diagnostics related to stalling issues.
POWER TRAIN: 16 NHTSA complaints in this cluster, including 2 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
DIESEL
Diesel System Recall Parts Unavailability
Reported symptoms
- Noise resembling air escaping from the vehicle
- Delay in repair due to unavailability of parts
- Notification of recalls without repair parts provided
Pre-purchase check
Verify recall notifications and check for available parts with the manufacturer or local dealer.
DIESEL: 15 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE / ENGINE COOLING
Engine Overheating and Coolant Issues
Reported symptoms
- Strong coolant odor
- Frequent water pump replacements
- Failure to start
- Check engine light illumination with associated messages (Auto START/STOP unavailable) already serviced under a recall notice that has a backordered part status, along with other parts needed such as the camshaft kit, resulting in vehicle immobilization. Display of metal shavings in the engine leading to no repair assistance offered by the manufacturer. An unknown liquid leaking and the presence of smoke followed by flames engulfing the vehicle, indicating a catastrophic failure potentially leading to fire.
Pre-purchase check
Inspect cooling system components, especially the water pump and coolant reservoir, for leaks or blockages. Ensure all related parts are in good condition, particularly around the EGR valve and camshaft kit. Check for loose connections and signs of wear due to excessive operation.
ENGINE / ENGINE COOLING: 15 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Active Head Restraint Deployment Failure
Reported symptoms
- Headrest deployed unexpectedly
- Headrest failed to retain position
- Loud popping noise from interior
- Internal mechanism has broken plastic components
Pre-purchase check
Inspect the active head restraint mechanism for broken clips or internal failures, especially for any signs of wear or damage.
SEATS: 14 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 55179, median 55179, and P75 55179 miles.
ELECTRICAL SYSTEM
Infotainment Touch Screen Delamination
Reported symptoms
- Touch screen delamination
- Ghost touches registering unintended inputs
- Random changes to car settings
- Unprompted phone calls being made during driving
Pre-purchase check
Inspect the infotainment touch screen for signs of delamination and test for ghost touches or unintended inputs.
ELECTRICAL SYSTEM: 12 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Touchscreen Radio Delamination and Ghost Touching
Reported symptoms
- Screen delaminates or bubbles
- Random selections of options
- Auto-dialing phone calls
- Changing HVAC settings unexpectedly (heating/cooling)
Pre-purchase check
Inspect the touchscreen for signs of delamination and test functionality for ghost touches or unintended actions.
ELECTRICAL SYSTEM: 11 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control Issues
Reported symptoms
- Vehicle stalls while driving
- Unintended acceleration
- Warning lights illuminate
- Loss of throttle response and hesitation during driving
Pre-purchase check
Inspect the throttle body, ABS control module, and check for any recalled components related to vehicle speed control.
VEHICLE SPEED CONTROL: 11 NHTSA complaints in this cluster, including 3 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failures in 2018 Jeep Grand Cherokee
Reported symptoms
- Flickering headlights and dome lights
- Wipers malfunctioning: getting stuck or operating erratically
- Brake lights remaining illuminated irrespective of the brake pedal position
- Vehicle failing to start after travel due to blinker failure and electrical issues: suspected short circuit in electrical system, especially in 'Limited' edition model's electrical components, related recalls present for standard editions but not for 'Limited' model, prompting safety concerns about electrical system reliability and unaddressed repairs by manufacturer
Pre-purchase check
Inspect the electrical system components including headlights, wipers, and brake light sensors. Verify if any recalls apply to the specific model in question, especially comparing standard vs. 'Limited' versions. Check for proper functionality of the vehicle’s throttle control and brakes as part of routine maintenance assessment.
ELECTRICAL SYSTEM: 9 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Shutdown and Stalling Issues
Reported symptoms
- Engine stalls while in drive
- Vehicle shuts down electrically while driving
- Unable to restart vehicle after shutdown
- Steering and brakes locking up during shutdowns
Pre-purchase check
It is advised to perform a thorough inspection of the engine control module and related electrical systems, including the fuel pump and battery connections, to identify any underlying issues.
ENGINE: 8 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Uconnect System Failures in 2018 Grand Jeep and Related Models
Reported symptoms
- Navigation system displaying incorrect location
- Random changes in radio volume and temperature
- Empty screen notifications for saved favorites
- Frequent restarts and screen lockups during operation and at rest positions, including back camera failures and audible sensor issues, patched but still problematic feature failures
Pre-purchase check
Consumers should consult with authorized dealerships for possible software updates or hardware replacements. Persistent issues may require escalation to corporate support through documented complaints and warranty inquiries.
OTHER / UNSPECIFIED: 8 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Delamination of Control Screen
Reported symptoms
- Erratic behavior of controls (audio, heated seats, wipers)
- Random activation of features (phone calls, radio)
- Inability to control safety features (wipers malfunctioning during rain)
- Distracting behavior while driving due to screen issues
Pre-purchase check
Inspect the control screen for signs of delamination and test functionality of associated controls in various driving conditions.
SEATS: 8 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 27000, median 36000, and P75 62000 miles.
AIR BAGS
Unexpected Deployment of Active Head Restraints
Reported symptoms
- Active head restraints deployed without collision or impact
- Loud popping or exploding sound during deployment
- Head restraints cannot be reset after deployment
- Significant force during deployment causing head restraints to open
Pre-purchase check
Inspect the active head restraint components for internal damage or degradation, particularly the plastic bracket.
AIR BAGS: 7 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Reported symptoms
- Random changes in radio channels
- Heating and cooling system switches unpredictably
- Bluetooth connectivity issues
- Seat warmers activate/deactivate on their own or cannot be controlled manually no matter the settings used or external temperature conditions inspected for years on the vehicle to avoid issues with comfort in different weather situations, and switching gears is unstable, causing disorientation while driving that can cause potential accidents when vehicle is malfunctioning in expectations and safety concerns become critical beyond frustrated drivers not able to discern issues when they experience symptoms, therefore violating trust in their vehicles' reliability, especially regarding system controls, displays lighting up unexpectedly, making normal inspections to gear more stressful due to distracting alerts and functionality failures creating hazards wherever the driver goes.
Pre-purchase check
Conduct a thorough diagnostic of the entire electrical system, focusing on the infotainment and climate control modules. Check for software updates, hardware malfunctions, and electrical shorts.
ELECTRICAL SYSTEM: 7 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 21302, median 42535, and P75 63768 miles.
ELECTRICAL SYSTEM
Electrical System Malfunctions
Reported symptoms
- Vehicle will not move when placed in drive or reverse
- Gear shift console and dashboard flash
- Dashboard lit up with error messages
- Vehicle shutting down while driving or at traffic lights with loss of steering and brakes functionality; complete power loss upon acceleration; transmission thumping; extreme difficulty in getting fuel into the vehicle; dashboard display goes black; touch screen unresponsive; key fob not recognized; mirrors emitting high-pitched whistling noise
Pre-purchase check
Conduct a thorough electrical system inspection to identify intermittent failures, check for loose sensors or connections, and verify diagnostic trouble codes in the ECU.
ELECTRICAL SYSTEM: 7 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel Filling Malfunction
Reported symptoms
- Gas pump clicks off continuously
- Inability to fill gas tank
- Gas sprays out when filling
- Fuel spills during filling process
Pre-purchase check
Inspect the capless fuel filler system and fuel tank for obstructions or faults that may impede normal filling.
FUEL/PROPULSION SYSTEM: 7 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 4000, median 4000, and P75 4000 miles.
OTHER / UNSPECIFIED
Uconnect Infotainment System Malfunctions
Reported symptoms
- Randomly changing radio stations
- Turning heating/cooling on/off unexpectedly
- Malfunctioning navigation features
- Screen displaying bubble or delaminating underneath cover
Pre-purchase check
Review Software Updates and Check for Hardware Issues with the Uconnect System.
OTHER / UNSPECIFIED: 7 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Radio Screen Delamination
Reported symptoms
- Delamination of radio screen
- Erratic touchscreen functionality
- Automatic cycling through radio channels
- Resetting of clock and heating controls like HVAC and defrost settings
Pre-purchase check
Have the radio screen and electrical connections inspected for defects, ensuring safe operational control for critical vehicle functions.
ELECTRICAL SYSTEM: 6 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Uconnect Screen Delamination
Reported symptoms
- Delaminated screen
- Loss of system controls
- Backup camera inoperable
- Erratic touchscreen behavior
Pre-purchase check
Check the Uconnect touchscreen for signs of delamination or bubble formation.
ELECTRICAL SYSTEM: 6 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EQUIPMENT
Infotainment System Delamination and Malfunction
Reported symptoms
- Ghost touching on the infotainment screen
- Unintended activation of functions such as heating
- Inoperable display screen after a period of driving
- Beeping sound from the display screen while driving, with features remaining activated unexpectedly during vehicle operation (e.g., heaters) when not intended or manually turned on by the driver, distraction while driving due to random functions performing independently
Pre-purchase check
Inspect the infotainment system screen for signs of delamination and test screen functionality under different driving conditions. Check for any error codes and confirm the operation of safety features controlled via the infotainment system.
EQUIPMENT: 6 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel System Related Engine Shutdowns
Reported symptoms
- Complete engine shutdown while driving at various speeds
- Rough engine idling before shutdown
- Difficulty restarting after shutdown
- Reports of fuel leaks and high repair costs from dealers
Pre-purchase check
Recommended to perform a thorough diagnostic of the fuel system components, including the high-pressure fuel pump, and check for any error codes during vehicle shutdown scenarios.
FUEL/PROPULSION SYSTEM: 6 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 48237, median 69474, and P75 90711 miles.
OTHER / UNSPECIFIED
Radio Screen Delamination
Reported symptoms
- Radio station changes randomly
- Adjusts heat settings unexpectedly
- Glues melting and dripping behind radio
- Radio screen malfunctioning leading to changing settings autoatically
Pre-purchase check
Inspect the radio screen for delamination and check for melted adhesive affecting functionality.
OTHER / UNSPECIFIED: 6 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Headrest Deployment Issues
Reported symptoms
- Headrest exploded without impact
- Loud noise during deployment
- Head hit due to headrest deployment
- Plastic components broken or snapped off
Pre-purchase check
Inspection of the headrest mechanisms and plastic components is advised, especially the connection points and clips that may show signs of wear or failure.
SEATS: 6 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Service Brake Failures and Unintended Acceleration
Reported symptoms
- Brakes failing suddenly during operation
- Unintended acceleration while attempting to brake
- Brakes not activating despite applying pressure
- Vehicle rolling forward or backward unexpectedly after shifting gears
Pre-purchase check
Inspect brake system functionality, electronic control systems, and potential interference issues during gear shifting.
SERVICE BRAKES: 6 NHTSA complaints in this cluster, including 4 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 1975, median 2550, and P75 3125 miles.
ELECTRICAL SYSTEM
Display Screen Delamination
Reported symptoms
- Screen delaminating
- Phantom touches on screen
- Random activation of vehicle functions
- Driver distraction due to screen behavior
Pre-purchase check
Inspect the display screen for signs of delamination and test responsiveness to ensure no phantom inputs occur.
ELECTRICAL SYSTEM: 5 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 29500, median 29500, and P75 29500 miles.
AIR BAGS
Air Bag Deployment Issues
Reported symptoms
- Inadvertent air bag deployment while parked
- Air bags failing to deploy during crashes
- Reported injuries from accidents due to non-deploying air bags
Pre-purchase check
Inspect air bag system for proper functionality and check for any fault codes in the vehicle's computer.
AIR BAGS: 4 NHTSA complaints in this cluster, including 3 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
BACK OVER PREVENTION
UConnect Touchscreen Delamination and Malfunction
Reported symptoms
- Screen delaminating
- Random button activations
- Backup camera malfunctions
- Climate control changes unexpectedly and automatically on its own or freezes, causing distractions while driving
Pre-purchase check
Inspect the UConnect touchscreen for signs of delamination and test functionality of all touchscreen buttons and features while the vehicle is in motion.
BACK OVER PREVENTION: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Issues in 2018 Jeep Grand Cherokee
Reported symptoms
- Uconnect feature not functioning properly
- Random changes in radio volume and temperature settings
- SOS feature fails to connect to emergency services
- SOS system remains engaged until fuse is pulled
Pre-purchase check
Inspect the Uconnect system for software updates and the SOS feature functionality; check for any related service bulletins and ensure proper connectivity to emergency services.
ELECTRICAL SYSTEM: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Touchscreen Delamination and Ghost Touches
Reported symptoms
- Delaminated touchscreen displaying random ghost touches
- Involuntary changes to radio stations
- Unintentional calls being made
- Changes to navigation settings or rerouting of destinations without user input
Pre-purchase check
Inspect the UConnect touchscreen for delamination and test responsiveness for unprompted actions.
ELECTRICAL SYSTEM: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Sudden Unintended Acceleration
Reported symptoms
- Vehicle accelerates unexpectedly during operation
- Inability to stop the vehicle despite pressing the brake pedal
- Vehicle remains running after pushing the engine stop button
- Delayed response when pressing the gas pedal after stopping
Pre-purchase check
Inspect throttle control and braking system for integrity and functionality.
ENGINE: 4 NHTSA complaints in this cluster, including 4 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 3700, median 3700, and P75 3700 miles.
EXTERIOR LIGHTING
Exterior Lighting and Brake Light Failures
Reported symptoms
- Brake lights remain illuminated after vehicle is turned off
- Brake lights can stay illuminated during operation without brake pedal pressed
- Blinkers stop working
- Vehicle fails to start after blinker issues arise and intermittently failing lights
Pre-purchase check
Inspect the Hydraulic Control Unit and Body Control Module for faults, corroded connections, and electrical shorts.
EXTERIOR LIGHTING: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel/Propulsion System Failures
Reported symptoms
- Vehicle stalls unexpectedly
- Abnormal fuel odor
- Smoke from vehicle
- Sudden unintended acceleration or lack of acceleration during operation in various modes (driving/reverse)
Pre-purchase check
Inspect fuel system components, including the fuel filler and electrical connections, for signs of failure or damage. Verify that any recalls related to the fuel system have been addressed.
FUEL/PROPULSION SYSTEM: 4 NHTSA complaints in this cluster, including 1 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 3700, median 3700, and P75 3700 miles.
FUEL/PROPULSION SYSTEM
Uncommanded Acceleration and Brake Malfunction
Reported symptoms
- Uncommanded acceleration while parked or at low speeds
- Brakes not engaging or only partially engaging when applied
- Engine RPM spiking unexpectedly during low-speed maneuvers
- Vehicle continues running even after attempting to turn off engine
Pre-purchase check
Inspect the fuel/propulsion system for any faults in the throttle control and brake engagement mechanisms. Check if any electronic control systems related to acceleration and braking are malfunctioning.
FUEL/PROPULSION SYSTEM: 4 NHTSA complaints in this cluster, including 3 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Backup Camera Failure
Reported symptoms
- Backup camera not working in reverse
- Camera not turning on when vehicle is in reverse mode
- Camera malfunction causing difficulty in reversing
Pre-purchase check
Inspect the backup camera system, including connections and settings, to determine functionality and potential faults.
OTHER / UNSPECIFIED: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Vehicle Control Issues
Reported symptoms
- Loss of power steering while driving at speed
- Uncontrolled vehicle rolling in park
- Complete vehicle shutdown while driving
- Transmission failure to engage or respond properly
Pre-purchase check
Inspect the vehicle's electrical system, transmission functionality, and power steering components.
OTHER / UNSPECIFIED: 4 NHTSA complaints in this cluster, including 2 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Acceleration and Rollback Issues
Reported symptoms
- Unintended acceleration while parked or in reverse
- Vehicle rolling backwards when in park
- Delayed response when pressing the gas pedal
- Fuel pump prematurely cutting off during refueling
Pre-purchase check
Inspect power train components, focusing on throttle response and transmission behavior.
POWER TRAIN: 4 NHTSA complaints in this cluster, including 3 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Engagement Issues
Reported symptoms
- Vehicle will not move when put in drive or reverse
- Shifting console and dashboard indicators flash
- Vehicle shuts down completely (no lights, no engine)
- Transmission does not engage; engine revs without moving vehicle; almost causes accidents due to lack of power when pulling out into traffic or stopping at lights. Vehicle exhibits lurching behavior, especially at low speeds or under specific conditions like coming to a stop and accelerating from a stop.
Pre-purchase check
Inspect transmission control module and wiring for faults or intermittent issues; check for software updates from manufacturer; examine energy-efficient shutdown feature for proper functioning.
POWER TRAIN: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 1025, median 1050, and P75 1075 miles.
SEAT BELTS
Seat Belt Failures and Malfunctions in Jeep Grand Cherokee
Reported symptoms
- Seat belt chime activation without reason
- Passenger seat belt must be manually retracted
- Seat belt fails to lock properly when engaged
- Water ingress affecting seat belt mechanism and function
Pre-purchase check
Inspect seat belts for proper retraction and locking mechanisms. Check for water ingress or damage in the seat belt housing and verify all warning indicators.
SEAT BELTS: 4 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Structural Integrity and Trim Issues in 2018 Jeep Grand Cherokee
Reported symptoms
- Trim panels separating or detaching
- Bubbles forming on dashboard panel
- Delaminated instrument cluster and display screen
- Intermittent functionality of electrical systems linked to dashboard issue (radio, air conditioning, navigation, defroster) and driving visibility impairment due to defroster malfunction
Pre-purchase check
Inspect trim panels for separation, check for bubbles on dashboard, and assess electrical system functionality, particularly in relation to dashboard issues
STRUCTURE: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Unintended Acceleration Issues
Reported symptoms
- Vehicle accelerates uncontrollably after lifting foot from throttle
- Throttle appears to stick open, leading to rapid acceleration
- Brake application is insufficient to overcome engine power during unintended acceleration
- Error message displayed for electronic throttle control issues
Pre-purchase check
Inspect throttle control system and consider checking for software updates or recalls related to electronic throttle systems.
VEHICLE SPEED CONTROL: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 100, median 100, and P75 100 miles.
VISIBILITY
Visibility Issues Related to Glass Fracturing
Reported symptoms
- Rear glass fractured without impact
- Sunroof glass shattered without impact
- Infotainment screen performing random features affecting climate controls
- Panoramic sunroof glass falling into cabin
Pre-purchase check
Inspect all glass components for signs of stress or undue wear; check infotainment system for software updates or faults.
VISIBILITY: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
BACK OVER PREVENTION
Back Over Prevention Component Issues
Reported symptoms
- Back-over prevention APP independently uninstalled
- Rear camera fails to turn on intermittently while reversing
- Navigation screen delaminating and flickering
- Touchpad operates independently, changing GPS address unintentionally
Pre-purchase check
Inspect the back-over prevention system, rear camera functionality, navigation screen integrity, and touchpad responsiveness.
BACK OVER PREVENTION: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failures
Reported symptoms
- Engine abruptly shuts off while driving
- Dashboard indicators blinking or displaying errors
- Difficulty steering and braking when engine shuts off
- Radio or display screen freezes or becomes unresponsive while driving
Pre-purchase check
It is advised to inspect the electrical systems, including the engine control unit and dashboard displays, for potential faults or malfunctions.
ELECTRICAL SYSTEM: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failures
Reported symptoms
- Front left blinker failed
- Front right headlight failed
- Engine block and head are warped
- Radio station changes randomly without input from user','Auto On/Off light intermittently activates','Main infotainment screen delaminating and malfunctioning
Pre-purchase check
These components are available for inspection upon request; consultation with a dealer or independent service center is recommended.
ELECTRICAL SYSTEM: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunctions
Reported symptoms
- Heated seat causing burning sensation
- Visible flames from heated seat
- Delaminated touch screen
- Touch screen operates erratically (changing radio stations, adjusting volume) spontaneously, not responding to inputs consistently, overheating, and leaking a substance into console storage, heated seats randomly activating or deactivating, cabin heat settings changing unexpectedly, and unintended phone calls being made.
Pre-purchase check
Inspect the heated seat module for overheating and potential fire hazards. Check the touch screen for signs of delamination and malfunction, and assess the electrical system for erratic behavior and component reliability.
ELECTRICAL SYSTEM: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 88000, median 88000, and P75 88000 miles.
ELECTRICAL SYSTEM
Ghost Touch and Unintended Functionality in Electrical System
Reported symptoms
- Unintended phone calls being made during operation
- Radio display responding to touch without engagement
- Difficulty turning off radio or display due to 'ghost' inputs
- Potential safety risks due to distractions while driving
Pre-purchase check
Consult dealership for diagnostics and potential software updates or system resets.
ELECTRICAL SYSTEM: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Infotainment System Malfunctions
Reported symptoms
- UConnect system changing heating and volume controls settings unexpectedly
- Infotainment system repeatedly prompts to adjust clock settings
- Infotainment system turns on heating features without user input
- Infotainment system changes radio stations autonomously when not touched
Pre-purchase check
Inspect electrical connections and software settings of the infotainment system. Verify update status and check for known software issues.
ELECTRICAL SYSTEM: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Touchscreen Delamination and Ghost Touch Issue
Reported symptoms
- Touch screen delaminating
- Ghost touching on display
- Loss of control over climate settings
- Inability to access operating functions
Pre-purchase check
Inspect touchscreen for signs of delamination and test for ghost touch behavior.
ELECTRICAL SYSTEM: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Power and Starting Issues
Reported symptoms
- Vehicle will not move intermittently when placed in Drive or Reverse
- Engine shuts off completely while driving
- Little power to accelerate after engine restart
Pre-purchase check
Check for software updates and inspect the electrical connections related to the transmission and engine control systems.
ENGINE: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 1100, median 1100, and P75 1100 miles.
ENGINE
Head Gasket Issues in 2018 Jeep Grand Cherokee 3.6L V6
Reported symptoms
- Overheating
- Engine damage due to coolant leak into cylinders
- Blown head gasket
Pre-purchase check
Inspect the head gasket and engine for signs of coolant leaks, overheating, and wear, particularly around the 50,000 to 100,000 mile range.
ENGINE: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 62500, median 75000, and P75 87500 miles.
EXTERIOR LIGHTING
Exterior Lighting Turn Signal Malfunction
Reported symptoms
- Intermittent alerts on dashboard indicating turn signals are out despite functionality
- Turning off of turn signal function when alerts occur
- Lighting issues in the front headlights
Pre-purchase check
Inspect the headlight assembly for wiring issues and confirm bulb functionality; consider checking for software updates or coding errors in the onboard computer system.
EXTERIOR LIGHTING: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Touchscreen Malfunction and Delamination
Reported symptoms
- Screen delamination leading to glitching
- Phantom touches on the display
- Randomly turning functions on and off
- Distracting pop-ups blocking access to controls and navigation systems
Pre-purchase check
It is advised to have the component inspected by a certified vehicle technician to assess the condition and functionality of the touchscreen system.
EXTERIOR LIGHTING: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance System Malfunction
Reported symptoms
- Traction control warning light illuminated
- Braking system warning light illuminated
- Adaptive cruise control inoperative
- Automatic Start/Stop feature inoperative during operation at various speeds or conditions
Pre-purchase check
Inspect the forward collision avoidance system and associated sensors for faults. Verify the operation of the traction control and braking systems.
FORWARD COLLISION AVOIDANCE: 3 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel Pumping Issues
Reported symptoms
- Gas pump cuts off prematurely when filling gas
- Requires manual adjustment of gas hose to continue pumping
- Gas spills back out during filling process
- Filling takes excessive time to complete
Pre-purchase check
Inspect fuel tank for blockage or sensor malfunctions, check capless fuel system for proper function and sealing.
FUEL/PROPULSION SYSTEM: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LANE DEPARTURE
Uconnect System Malfunctions
Reported symptoms
- Screen delaminates and bubbles
- Phantom button touches
- Inadvertently changes safety parameters
- Disabling of blind spot detection and navigation system during driving events
Pre-purchase check
Inspect the Uconnect system for screen integrity and functionality; verify any abnormal screen behaviors while in operation.
LANE DEPARTURE: 3 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 20000, median 20000, and P75 20000 miles.
OTHER / UNSPECIFIED
Infotainment System Malfunction
Reported symptoms
- Infotainment center changes modes randomly
- Bluetooth calls emergency contacts unintentionally
- Navigation system loses destination or operates independently
- Radio turns on/off and switches channels on its own or at will during driving distractions
Pre-purchase check
Consider having the infotainment system and related components inspected for faulty wiring or software issues.
OTHER / UNSPECIFIED: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 40000, median 40000, and P75 40000 miles.
OTHER / UNSPECIFIED
Radio and Control Screen Malfunction
Reported symptoms
- Radio intermittently losing power
- Radio screen freezes
- Inability to control temperature settings
- Screen blinking constantly and malfunctions affecting control features
Pre-purchase check
Recommend inspection of the radio and control screen system for potential electrical issues; verify connectivity and functionality of controls.
OTHER / UNSPECIFIED: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Screen Delamination Dysfunction
Reported symptoms
- Screen is delaminating
- Progressive deterioration of screen condition
- Automatic selection of controls
- Inability to select controls manually or erratic behavior of controls (e.g. calling contacts)
Pre-purchase check
Check the condition of the control screen for signs of delamination and secure connections if malfunctioning.
OTHER / UNSPECIFIED: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 35000, median 35000, and P75 35000 miles.
OTHER / UNSPECIFIED
Screen Delamination and Phantom Touches
Reported symptoms
- Random clicking on screen
- Ghost touches
- Ding sound from screen
- Unusable features (navigation, rear camera)
Pre-purchase check
Inspect the control panel for screen delamination and test for ghost touches or unresponsive areas.
OTHER / UNSPECIFIED: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Touchscreen Delamination and Malfunction
Reported symptoms
- Screen delaminating from the edges
- Screen jumps between functions (radio, navigation) randomly
- Glitchy touchscreen responses
- Inability to accurately use map functions due to erratic behavior
Pre-purchase check
Inspect for visible delamination or peeling on the touchscreen, especially in corners. Monitor touchscreen behavior during use for erratic changes.
OTHER / UNSPECIFIED: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Transmission and Acceleration Issues
Reported symptoms
- Transmission thumping during operation
- Loss of power upon acceleration
- Difficulty fueling vehicle
- Constant surges in RPMs during driving conditions or idle stoplights; lurching forward unexpectedly at low speed or when stopping at lights; hard shifting; getting stuck in first gear; misfiring during acceleration at high speeds; whistling noise from mirrors; dash display going black; touch screen becoming unresponsive; vehicle allowing start without key fob
Pre-purchase check
Inspection of transmission components, electronic systems, and ongoing vehicle performance monitoring is recommended. Attention to transmission fluid levels, software updates, and diagnostic trouble codes may be necessary.
OTHER / UNSPECIFIED: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 1000, median 1000, and P75 1000 miles.
POWER TRAIN
Transmission Issues
Reported symptoms
- Transmission jerks and feels jumpy
- Pronounced shifts during transmission operation
- Shuddering when shifting from 'Park' to 'Drive' after a cold start
- Banging noise during shifts that may indicate gear failure
Pre-purchase check
Inspect the transmission for signs of abnormal wear, fluid levels, and electronic control unit functionality. Check for any outstanding software updates or recalls that may address shifting issues.
POWER TRAIN: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering Wobble While Towed
Reported symptoms
- Vehicle experiences violent wobbling side to side while being towed
- Wobbling occurs after making slow turns (typically 90 degrees)
- Wobbling sometimes follows a road dip or irregularity
- Wobbling usually resolves after coming to a complete stop
Pre-purchase check
It is advised to have the steering and alignment checked by a qualified mechanic, particularly if symptoms persist under similar towing conditions.
STEERING: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 7750, median 10500, and P75 13250 miles.
STRUCTURE
Leather Dashboard Delamination
Reported symptoms
- Leather on dashboard bubbles or peels
- Leather dashboard raises into field of view of windshield
- Leather dashboard wrinkling
- Concerns about airbag deployment due to dashboard issues
Pre-purchase check
Inspect the condition of the leather dashboard for bubbling, peeling, and delamination. Pay attention to visibility issues that may arise from the dashboard materials.
STRUCTURE: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 60000, median 60000, and P75 60000 miles.
SUSPENSION
Suspension System Warning and Performance Issues
Reported symptoms
- Warning message to service the suspension system
- Car stuck in four wheel drive or other driving modes
- Inability to maintain proper ride height
- Suspension dropping or malfunctioning while driving at highway speeds
Pre-purchase check
Consult a dealership for thorough inspection of the air suspension system, including electronic controls and height adjustments.
SUSPENSION: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
TRACTION CONTROL SYSTEM
Traction Control System Failure
Reported symptoms
- Engine revs but vehicle hesitates during acceleration
- Service Electronic Stabili-trak warning light illuminated
- Loss of motive power while driving
- Vehicle slides off roadway in inclement weather with failed traction control
Pre-purchase check
Inspect the traction control system and sensor for potential malfunctions or failures. Check for software updates or recalls.
TRACTION CONTROL SYSTEM: 3 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Airbags Not Deploying During Crashes
Reported symptoms
- Airbags failed to deploy in crashes
- Injuries reported when seatbelts were worn
- Significant impacts leading to vehicle damage
Pre-purchase check
Inspect airbag deployment systems and related sensors for functionality and proper installation.
AIR BAGS: 2 NHTSA complaints in this cluster, including 2 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Backup Camera Malfunction
Reported symptoms
- Backup camera fails to engage when in reverse
- Monitor screen remains backlit without warnings
- Camera icon does not activate the display
- Camera worked previously without issues before failure
Pre-purchase check
Consider inspecting the electrical connections related to the backup camera, including potential software updates or battery resets to reboot the system.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 288, median 325, and P75 362 miles.
ELECTRICAL SYSTEM
Backup Camera and Uconnect System Malfunction
Reported symptoms
- Backup camera not functioning when the transmission is in reverse
- Backup camera fails to turn on
- Uconnect system unresponsive
- Radio not turning off when expected
Pre-purchase check
Inspect electrical connections and software status for the backup camera and Uconnect system.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failure
Reported symptoms
- Vehicle stalls with no electrical response
- Engine dies unexpectedly while driving
- All electrical equipment becomes unresponsive
- Transmission does not engage when pulling out or accelerating
Pre-purchase check
Inspect the electrical system for potential faults including wiring, connectors, and battery connections.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 30, median 30, and P75 30 miles.
ELECTRICAL SYSTEM
Electrical System Issues
Reported symptoms
- Brake lights coming on intermittently
- Stability control light activation
- ABS brake notification
- Brake lights staying on for extended periods
Pre-purchase check
Inspect the electrical connections and components related to the brake and stability control systems to identify potential failures or malfunctions.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Issues
Reported symptoms
- Reverse light flashes when shifting into reverse
- Car does not immediately go into reverse or drive
- Engine light stays on intermittently
- Gear grinding when shifting into reverse after brief delays with brake applied
Pre-purchase check
Monitor for occurrences of electrical failures and gear grinding, report if symptoms persist or worsen during operation.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunctions
Reported symptoms
- Vehicle intermittently refuses to start
- Integrated fuel pump relay failure
- Random phone calls during driving
- Random radio station changes while driving or during navigation use in motion or parked position, causing driver distraction and safety risks, including GPS malfunctions and navigation errors
Pre-purchase check
Inspect the TIPM for any faults, verify the condition of the fuel pump relay, and assess the functionality of the touchscreen interface and associated electronic components.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunctions
Reported symptoms
- Control center (radio) activates without user input
- Screen turns on and off unpredictably
- Adjustments to radio stations and climate control made automatically
- Backup camera intermittently fails or shuts off while in use
Pre-purchase check
Check the electrical system for software updates and inspect the control module connections.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunctions
Reported symptoms
- Radio changes stations by itself
- Volume fluctuates on its own
- Bluetooth connection issues
- Intermittent radio signal with static
Pre-purchase check
Check electrical connections and software updates related to the audio system and Bluetooth functionality.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Screen Malfunction
Reported symptoms
- Screen stuck on clock adjustment prompt
- Inability to access apps for braking or climate control
- Screen goes off completely
- Screen delaminating with visible bubbles underneath
Pre-purchase check
Inspect the head unit for signs of screen delamination and functionality issues. Test all interactive features for proper operation.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Shutdown
Reported symptoms
- Vehicle navigation display shuts down
- Dashboard and infotainment system shutdown
- Loss of power following shutdown events
- Car won't start after display shuts down
Pre-purchase check
Inspect electrical connections, battery health, and software performance of the vehicle's electronic systems.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Infotainment System Rebooting and Functional Failures
Reported symptoms
- Infotainment system keeps rebooting while driving
- Sudden changes in air conditioning or volume controls
- Speedometer goes blank at night
- Infotainment system drains battery leading to jump starts and vehicle becoming undrivable
Pre-purchase check
Investigate electrical connections and software integrity of the infotainment system.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Touchscreen Delamination
Reported symptoms
- Instrument panel/display screen delaminating
- Inability to use navigation
- Inaccessibility of safety features
- Unpredictable touchscreen functionality
Pre-purchase check
Inspect touchscreen for signs of delamination and assess functionality of navigation and other audio features.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Touchscreen Malfunction in Electrical System
Reported symptoms
- Touchscreen self-activating
- Inability to control touchscreen functions
- Unintended adjustments to vehicle settings and controls
- Radio switches between modes without input
Pre-purchase check
Inspect the touchscreen interface for software glitches or hardware failures; check electrical connections.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 50000, median 50000, and P75 50000 miles.
ELECTRICAL SYSTEM
Uncontrolled Acceleration in Throttle Control System
Reported symptoms
- Unintended rapid acceleration after throttle release
- High engine RPMs despite brake application
- Brake failure to control vehicle speed
Pre-purchase check
Inspect electronic throttle control system and braking system for faults and responsiveness under load.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 100, median 100, and P75 100 miles.
ELECTRONIC STABILITY CONTROL (ESC)
Electronic Stability Control Issues
Reported symptoms
- Engine revs but vehicle hesitates while accelerating
- Service Electronic Stabili-trak warning light illuminated
- Brake pedal depressed with no vehicle response
- ABS and skid control indicators illuminated
Pre-purchase check
Inspect traction control sensor and assess for corrosion on wheel assemblies.
ELECTRONIC STABILITY CONTROL (ESC): 2 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Check Light and Electrical Issues
Reported symptoms
- Check Engine Light activation
- Engine not starting
- Engine shutting off while driving
- Random activation of windshield wipers and horn and lights flashing
Pre-purchase check
Inspect the Evaporative (EVAP) system, including the purge valve and associated hoses, as well as the DEF fluid levels to ensure proper functioning after resetting and replacing components.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Electrical Issues and Power Loss
Reported symptoms
- Sudden loss of power while driving
- Warning signs indicating engine shut-off
- Inability to start the vehicle
- Electrical failures prior to engine shut-off
Pre-purchase check
Inspect the battery, alternator, and PCM connections. Consider scanning for error codes to identify potential electrical issues.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Fire Risk
Reported symptoms
- Grayish-white smoke emitting from the engine
- Flames visible in the engine compartment
- Smoke observed when vehicle is stationary with engine running
Pre-purchase check
Inspect the engine for signs of overheating, electrical issues, or flammable materials in the engine bay that may pose a fire risk.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 2 fire-flagged reports; reported incident mileage spans P25 55575, median 55575, and P75 55575 miles.
ENGINE
Engine Issues with Excessive Repairs Required
Reported symptoms
- Check engine light appears
- Start/stop warning activated
- Severe coolant leakage observed
- Overheating detected with steam from exhaust pipes and vibrations noted during operation to the point of stalling at traffic stops
Pre-purchase check
Thorough inspection of coolant systems, cylinder heads, and misfire diagnostics on the engine, particularly focusing on cylinder 3, as well as evaluating related components such as water pumps and ignition systems is recommended.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 52000, median 52000, and P75 52000 miles.
ENGINE
Engine Lifters/Rocker Arms Failure
Reported symptoms
- Engine misfire
- Loss of power
- Engine ticking/knocking noises
- Vehicle inoperability at times due to failure of components
Pre-purchase check
Inspect the engine lifters, rocker arms, and camshafts for damage or failure, and monitor for unusual noises or loss of power during operation.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Misfire and Emissions Issues
Reported symptoms
- Cylinder misfire
- Check engine light illumination
- White smoke from exhaust
- Engine performance degradation (hesitation, stalling)
Pre-purchase check
Inspect ignition components (coil packs, spark plugs) and consider evaluating the head gasket integrity if white smoke is observed during startup.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Misfires Due to Cylinder Head Issues
Reported symptoms
- Check Engine light activation
- Error Code P0300 (Random/Multiple Cylinder Misfire Detected)
- Error Code P0303 (Cylinder 3 Misfire Detected)
- Error Code P0305 (Cylinder 5 Misfire Detected)
Pre-purchase check
Inspect for cylinder head cracks and misfire codes; consider checking maintenance records for service history.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 75200, median 75200, and P75 75200 miles.
ENGINE
Engine Performance Issues
Reported symptoms
- Engine running rough
- Engine light flashing
- Major loss of power
- Warped engine block and head
Pre-purchase check
Inspect for damage to camshafts and pistons, particularly on passenger side intake and cylinder 6.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Shut Off While Driving
Reported symptoms
- Engine abruptly cuts off
- Flash of 'D' indicator on dashboard
- Impaired steering and braking
- Random messages on display panel
Pre-purchase check
Inspect engine and electrical systems for faults and check for error codes in the vehicle's computer system.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine and Electrical System Malfunctions
Reported symptoms
- Intermittent engine start failure
- Vehicle dying while in motion
- Malfunctioning touchscreen display
- Random selection of contacts during calls on touchscreen interface
Pre-purchase check
Recommendation to inspect the TIPM (Totally Integrated Power Module) for potential issues related to the fuel pump relay and overall electrical connections. Additionally, inspection of the touchscreen interface for malfunctions is advised.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
High-Pressure Fuel Pump Recall
Reported symptoms
- Inability to obtain recall service due to unavailability of parts
- Fear of fuel pump failure while traveling
- Concern about vehicle safety and potential for being stranded
- Economic injury from inability to sell vehicle with open recall
Pre-purchase check
Monitor availability of recall parts and maintain communication with dealership for updates on repair scheduling.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Water Pump Coolant Leakage
Reported symptoms
- Persistent coolant leaks when engine is hot
- Potential engine overheating
- Confirmed water pump leak by repair shops
Pre-purchase check
Inspect the water pump for leaks, especially around the freeze plug, and monitor coolant levels regularly.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Exterior Headlight Failure
Reported symptoms
- Headlight beams do not function after a brief period of activation
- Difficulty seeing while driving at night due to inadequate low beam light
- High beams improperly focused
- Dealership confirms problem but cannot adjust headlights without voiding warranty
Pre-purchase check
Have the dealership inspect the headlight functionality and focusing, but be aware of warranty implications regarding adjustments.
EXTERIOR LIGHTING: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance System Issues
Reported symptoms
- Car slipping into reverse unexpectedly
- Emergency braking system failing to engage
- Unintended braking while backing up
- Inconsistent operation of radio and HVAC controls
Pre-purchase check
Check the functionality of the forward collision avoidance system and parking mechanism. Inspect for software updates or malfunctions in the braking and gear shift systems.
FORWARD COLLISION AVOIDANCE: 2 NHTSA complaints in this cluster, including 2 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Uconnect System Malfunction
Reported symptoms
- Screen randomly changing settings while driving
- Phantom button touches
- Inability to use navigation and backup cameras
- Audible alerts when buttons are not pressed
Pre-purchase check
Inspect the Uconnect control screen for delamination and assess functionality of the touch input under normal driving conditions.
FORWARD COLLISION AVOIDANCE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 20000, median 20000, and P75 20000 miles.
FUEL SYSTEM
Fuel System and Throttle Control Issues
Reported symptoms
- Vehicle hesitates
- Vehicle stalls
- Warning lights illuminate
- Vehicle lunges forward during acceleration
Pre-purchase check
Check throttle body, electronic throttle control system, and fuel system components such as fuel filter and ignition coil.
FUEL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel/Propulsion System Issues
Reported symptoms
- Complete loss of power upon acceleration
- Severe difficulty in refueling
- Constant RPM surges
- Dash display failure (blackout) and unresponsive touchscreen functionality (no audio response) with intermittent recognition issues of key fob, allowing vehicle operation without fob access/recognition issues, dangerous lurching motions during acceleration and deceleration, occurrence of unintended propulsion when transitioning from neutral or at stop, and lurching or missing gears at speed.
Pre-purchase check
Check electrical system for faults, inspect fuel system for clogs or pressure issues, and evaluate transmission responsiveness and ECU programming.
FUEL/PROPULSION SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 1000, median 1000, and P75 1000 miles.
FUEL/PROPULSION SYSTEM
Open Safety Recalls on Fuel/Propulsion System
Reported symptoms
- Safety recalls open for over a year
- Exposure to safety issues
- Impact on income due to vehicle being out of service
Pre-purchase check
Check for any active safety recalls on the vehicle and ensure timely resolution with the manufacturer.
FUEL/PROPULSION SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
GASOLINE
Fuel System and Electrical Issues
Reported symptoms
- Fuel system warning light illuminated
- Pump nozzle stops as if tank is full
- Vehicle hesitates and stalls
- Several warning lights illuminate while driving at speed of 35 MPH or higher
Pre-purchase check
Inspect fuel tank and throttle body wiring for defects; check for any fault codes related to the fuel system and throttle control.
GASOLINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Backup Camera Failure
Reported symptoms
- Backup camera fails to work
- Backup camera icon appears but does not activate
- No display of backup camera when in reverse
- Software update suggested as a potential fix
Pre-purchase check
Inspect the backup camera system for software updates, connection issues, or hardware malfunctions.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 1066, median 1731, and P75 2396 miles.
OTHER / UNSPECIFIED
Dash Leather Delamination and Exhaust Resonator Failure
Reported symptoms
- Front leather dashboard delaminating
- Dashboard bubbling up from glue failure
- Exhaust resonators failing
- Fiberglass blowing out from exhaust pipes
Pre-purchase check
Inspect the front dashboard for signs of bubbling and separation. Check exhaust resonators for physical damage and exhaust leaks.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Delaminating Screen and Electrical Malfunctions
Reported symptoms
- Screen becomes delaminated
- Screen gets very hot and sticky residue forms
- Inability to access settings after screens appear
- Radio presets change randomly and frequently without input from user, including switching from XM to regular radio and saving favorites undesirably, switching between hands-free phone calls and phone mode by itself, beeping sounds continuously, seat warmer activates uncontrollably, navigation malfunctions, unexpected phone calls initiated by vehicle without user action
Pre-purchase check
Inspect the screen for delamination and operational reliability of electronic features; assess the condition of the touchscreen interface and check for overheating and unexpected behavior of other electronic components such as the audio system and seat warmers.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 88000, median 88000, and P75 88000 miles.
OTHER / UNSPECIFIED
Electrical Malfunctions in Vehicle Systems
Reported symptoms
- Radio randomly changing stations
- Inappropriate volume changes
- Seat heaters activating independently
- Steering wheel heater activating independently on its own accord
Pre-purchase check
Inspect the vehicle's electrical systems, including the audio control module, seat heater controls, and HVAC system for potential wiring issues or software malfunctions.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Electrical/Software Malfunctions
Reported symptoms
- Car unexpectedly goes into reverse
- Radio changes stations randomly
- Air conditioner fluctuates settings unexpectedly
- Blinker switches direction erratically during use (left to right)
Pre-purchase check
Check electrical connections and software settings related to the vehicle's infotainment and control systems.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Electronic Radio Unit Malfunction
Reported symptoms
- Delamination of radio unit
- Randomly changing radio channels
- Inability to use hands-free phone option
- Difficulty adjusting heated seats and climate control settings (e.g., temperature increasing to 82 degrees)
Pre-purchase check
Inspect the electronic radio unit and associated controls for signs of mechanical failure or delamination. Verify the functionality of buttons and display in relation to accidental activations (phantom touches).
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 70, median 70, and P75 70 miles.
OTHER / UNSPECIFIED
Infotainment System Malfunctions
Reported symptoms
- Infotainment system reboots while driving
- Infotainment system goes into boot mode
- Inability to control air conditioning or volume
- Speedometer goes blank while driving at night
Pre-purchase check
Inspect the infotainment and Uconnect systems for software updates or malfunctions.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Navigation and Radio System Malfunction After Update
Reported symptoms
- Navigation system incorrectly positions vehicle
- Navigation system stuck in incorrect location
- Radio settings do not hold after update
Pre-purchase check
Consider checking for software updates or known issues with the navigation and radio systems after recent computer system updates.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Safety and Component Failure
Reported symptoms
- Airbags not deploying during collision
- Sunroof shattering unexpectedly
- Injury reported due to airbag failure
- Glass fragments inside vehicle after sunroof explosion
Pre-purchase check
Inspect airbag system functionality and sunroof component integrity, including seals and installation.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 6500, median 6500, and P75 6500 miles.
OTHER / UNSPECIFIED
Service Shifter Warning and Engine Shutdown Issues
Reported symptoms
- Service shifter message displayed
- Check engine light activation
- Engine shutdown while driving
- Difficulty in restarting the vehicle after shutdown
Pre-purchase check
Have the shifter and transmission system inspected for failures and error codes.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 38000, median 38000, and P75 38000 miles.
OTHER / UNSPECIFIED
Touchscreen Malfunction
Reported symptoms
- Touchscreen delaminating
- Ghost touching
- Erratic screen behavior
- Changing settings autonomously
Pre-purchase check
Inspect the touchscreen for delamination and erratic behavior; verify functionality under different conditions.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Unintended Headrest Deployment
Reported symptoms
- Loud bang heard during drive
- Headrest mechanism deployed unexpectedly
- Passenger experienced head impact
- Symptoms of dazed condition in passenger after impact (e.g., slurring speech) and stiff neck
Pre-purchase check
Inspect the headrest mechanism for faults or broken latches.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Electrical Failure
Reported symptoms
- Sudden loss of power
- Failure to start
- Warning signals prior to shutdown
- Diagnostic codes indicating PCM issues
Pre-purchase check
Inspect electrical connections, powertrain control module (PCM), alternator, and battery condition.
POWER TRAIN: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Issues
Reported symptoms
- Car does not go into reverse or drive immediately after ignition
- Reverse light flashes
- Engine light remains on temporarily
- Gear grinding when shifting into reverse
Pre-purchase check
Monitor performance and report consistent issues to dealer
POWER TRAIN: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Starting Issues
Reported symptoms
- No start issue with ignition button
- Starter turns but engine does not crank
- Intermittent starting problems
- Difficulty shifting into reverse with flashing indicator
Pre-purchase check
Inspect ignition system and power train components for electrical issues and functionality of the starter motor.
POWER TRAIN: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Transmission Issues
Reported symptoms
- Delayed engagement during shifting
- Hesitation during shifts
- Harsh shifts
- Sudden shifting to neutral with warning message to select desired gear
Pre-purchase check
Inspect transmission fluid levels and quality; check for error codes and perform diagnostics on transmission control module.
POWER TRAIN: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Unexpected Reverse Motion After Shifting to Park
Reported symptoms
- Vehicle slips into reverse after being parked
- Vehicle rolls backwards unexpectedly
- Emergency braking system fails to engage
- Difficulty in stopping vehicle after it begins to move unexpectedly
Pre-purchase check
Inspect the power train system for transmission calibration and proper functioning of the parking mechanism; check emergency braking system functionality.
POWER TRAIN: 2 NHTSA complaints in this cluster, including 2 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Unintended Rapid Acceleration
Reported symptoms
- Vehicle continues to accelerate after releasing throttle
- Error message regarding electronic throttle control
- Throttle stuck open
- Need to use maximum braking to stop vehicle
Pre-purchase check
Inspect the electronic throttle control system and verify if any software updates are available. Check for mechanical obstructions or faults in the throttle assembly.
POWER TRAIN: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 100, median 100, and P75 100 miles.
SEAT BELTS
Rear Seat Belt Retraction Failure
Reported symptoms
- Seat belt does not retract properly
- Seat belt remains stuck or unusable
- Repeated failures of the same rear seat belt
- Need for replacement after early mileage usage
Pre-purchase check
Inspect seat belt retractors for functional integrity and potential obstructions. Regularly check for wear or malfunction at low mileage intervals.
SEAT BELTS: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 20000, median 20000, and P75 20000 miles.
SEATS
Driver Seat Adjustment Issues
Reported symptoms
- Driver seat unable to move forward or backward
- Power driver seat adjusts unexpectedly while in motion
Pre-purchase check
Inspect the power seat adjustment mechanism and related electrical components for faults.
SEATS: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Headrest Malfunction
Reported symptoms
- Headrest explodes or pops out unexpectedly
- Broken plastic pieces visible inside headrest
Pre-purchase check
Inspect headrest mechanisms for any signs of wear, damage, or malfunction.
SEATS: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Infotainment System Malfunction
Reported symptoms
- Electrical issues while driving and parked
- Radio changes stations randomly
- Heated seat turns on unexpectedly
- Heat/AC switches randomly between settings and modes (defrost, vent, floor) depending on conditions or no input from driver or passenger; requires manual intervention to control performance during driving situations; cannot turn off heated seats sometimes; freezes up often raising safety concerns when combining navigational features during drive; malfunctioning backup camera activates while driving while safety precautions taken leading to distraction on the road; infotainment screen becomes unresponsive or malfunctions during driving sequences occasionally.
Pre-purchase check
Inspect the infotainment system for software issues and physical damage (such as screen delamination). Evaluate any electrical connections and components associated with the seats and climate control. Consider a software update or reconfiguration of the system.
SEATS: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Spontaneous Deployment of Driver's Seat Headrest
Reported symptoms
- Active headrest deployed spontaneously
- Headrest unable to reset
- Strain and injury to neck
- Headrest positioned forward from seat
Pre-purchase check
Inspect the active headrest mechanism for component faults
SEATS: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Liftgate Actuator Bolt Failure
Reported symptoms
- Bolt snapped causing the liftgate to come down unexpectedly.
- Severe bump and bleeding injuries reported when liftgate fell.
- No prior warning signs before the issue occurred.
Pre-purchase check
Inspect the liftgate actuator bolts for signs of fatigue or damage, particularly checking for any wear that could indicate a potential failure.
STRUCTURE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Uconnect/Radio Screen Delamination
Reported symptoms
- Screen delaminating
- Glitching screens
- Erratic GPS location changes
- Disabling events without user interaction
Pre-purchase check
Inspect radio unit for screen integrity and functionality; check for software updates or errors.
STRUCTURE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Suspension Component Failure
Reported symptoms
- Hard hit and loud noise while driving
- Vehicle pulled to one side after a component failure
- Popping noise from front suspension prior to failure
- Damage to tires due to suspension component failure
Pre-purchase check
Inspect suspension components including control arms, ball joints, and associated hardware for wear or damage, especially if abnormal sounds are present.
SUSPENSION: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 11034, median 22022, and P75 33011 miles.
VEHICLE SPEED CONTROL
Unintended Acceleration of Vehicle
Reported symptoms
- Vehicle unexpectedly accelerated while braking
- Vehicle surged forward while at a stop
- Vehicle exhibited jerking motion when brake was released
Pre-purchase check
Inspect the vehicle's speed control system and braking mechanisms for malfunctions.
VEHICLE SPEED CONTROL: 2 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control Issues
Reported symptoms
- Car accelerates unexpectedly
- Power loss while driving
- Transmission locks up
- Window operates on its own
Pre-purchase check
Consider checking the vehicle's electronic control systems and transmission for any faults.
VEHICLE SPEED CONTROL: 2 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 45, median 45, and P75 45 miles.
VISIBILITY/WIPER
Display Screen Malfunctions
Reported symptoms
- Radio screen delamination
- Display randomly cycling through screens
- Inadvertent phone calls activated
- Seat warmers turning on unexpectedly
Pre-purchase check
Inspect the display screen for separation or visible damage, and check for software issues related to touch sensitivity or control functionality.
VISIBILITY/WIPER: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Visibility/Wiper Issues in Jeep Grand Cherokee
Reported symptoms
- Front wipers malfunctioning intermittently during heavy rain
- Rear wiper getting stuck mid-operation
- Wipers only working in reverse direction after failure
- Wipers frozen in place due to blocked defrost vent from dashboard bubbling
Pre-purchase check
Inspect wiper motor function and electrical connections; check for dashboard delamination that obstructs defrost vents; assess for moisture-related issues affecting wiper performance.
VISIBILITY/WIPER: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
WHEELS
Wheels Locking and Brake Failure in 2018 Jeep Grand Cherokee
Reported symptoms
- Wheels locking up while driving
- Vehicle spinning uncontrollably
- Brake pedal unresponsive
- ABS and skid control indicators illuminating
Pre-purchase check
Inspect wheels for corrosion and potential locking mechanisms; check brake system functionality and ABS operation.
WHEELS: 2 NHTSA complaints in this cluster, including 2 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag Complaints
Reported symptoms
- Inquiries about air bag issues
- Lack of information regarding air bag functionality
Pre-purchase check
Inspect air bag system for proper functionality and ensure no warning lights are present on the dashboard.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag Deployment Failure
Reported symptoms
- Air bags failed to deploy during an accident
- Vehicle involvement in a collision (hit a tree)
- No warning lamps prior to the accident
- Vehicle deemed totaled by insurance company
Pre-purchase check
Inspect air bag system for any faults or indicators of failure, including electronic control unit and sensor functionality.
AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag Deployment Failure
Reported symptoms
- Air bags failed to deploy during a collision
- Crash occurred with significant side impact
- Injuries reported due to non-deployment of air bags
Pre-purchase check
Inspect air bag system for proper functionality and sensors for damage or faults.
AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag Light Malfunction
Reported symptoms
- Air bag light is on
- Diagnostic does not detect any issue
Pre-purchase check
Inspect air bag system for faults despite no diagnostic codes being reported.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag Non-Deployment
Reported symptoms
- Airbags did not deploy during a significant collision
- Vehicle sustained total loss after accident
- Driver sustained minor injuries despite severity of crash
Pre-purchase check
Inspect airbag system for proper functionality and deployment sensors.
AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag Non-Deployment in Collision
Reported symptoms
- Airbags did not deploy during crash
- Brakes failed during operation
- Seatbelt did not lock
- Heavy front end damage to vehicle
Pre-purchase check
Inspect airbag system functionality and check for any stored error codes in the vehicle's diagnostics. Verify the integrity of the seatbelt locking mechanism and brake system.
AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Airbag Warning Light Activation
Reported symptoms
- Airbag warning light illuminated
- Diagnostic code ORC-B0028-13 reported
Pre-purchase check
Inspect right side seat deployment squib circuit and associated wiring for continuity and integrity.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Airbag and Related System Malfunctions
Reported symptoms
- ACC/FCW light is on
- Passenger headrest airbag broke apart
- Cruise control malfunction
- Traction control malfunction
Pre-purchase check
Inspect airbag components, cruise control system, and traction control functionality.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Airbags Failure to Deploy in Collision
Reported symptoms
- Airbags did not deploy during a crash
- Total loss of vehicle after collision
- Injury reported due to airbags not functioning
Pre-purchase check
Inspect airbag deployment system and sensors for malfunctions or faults.
AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Faulty Airbag Connection
Reported symptoms
- Airbags may not deploy due to faulty connection.
- Warning light may illuminate on dashboard.
Pre-purchase check
Inspect airbag connections and system diagnostics for faults.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Unexpected Airbag Deployment
Reported symptoms
- Airbag deployed while parked
- No prior warning signs or lights
- Individual seated in affected seat
Pre-purchase check
Inspect the airbag system for malfunctions and check for error codes.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
BACK OVER PREVENTION
Back Over Prevention Component Issues
Reported symptoms
- Heated seat causing excessive heat
- Burning smell from seat
- Physical flames from seat
- Touch screen delamination and intermittent functionality in backup camera display area
Pre-purchase check
Inspect heated seat wiring and connections for damage. Evaluate touchscreen functionality and connections for proper operation.
BACK OVER PREVENTION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
BACK OVER PREVENTION
Back Over Prevention Issue
Reported symptoms
- Car gives false alerts regarding proximity to other vehicles
- Car stops abruptly while in traffic requiring restart
- Dealer refusal to assist without fee
Pre-purchase check
Consider a detailed inspection of the back over prevention system and associated software for false positives and other potential issues.
BACK OVER PREVENTION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 27000, median 27000, and P75 27000 miles.
BACK OVER PREVENTION
Back Over Prevention Issues
Reported symptoms
- Requires manual retraction
- Suspension creaks and lowers by itself
- Black radio screen with no access to features
Pre-purchase check
Inspect back over prevention component for functionality and electrical connections; check suspension system for wear or defects.
BACK OVER PREVENTION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
BACK OVER PREVENTION
Back Over Prevention System Malfunction
Reported symptoms
- Sensors fail to activate when obstacles are present
- Sensors activate incorrectly when no obstacles are present
- System reboots unexpectedly while driving
Pre-purchase check
Check sensor functionality and software for potential glitches or miscalibrations.
BACK OVER PREVENTION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
BACK OVER PREVENTION
Back Over Prevention System and Air Suspension Issues
Reported symptoms
- ADAS front parking sensor failure
- Active park assist module failure
- Service message pop-up related to parking system
- Persistent air suspension system warning light after inspection and repair
Pre-purchase check
Inspect parking assist modules and air suspension components, focusing on diagnostics and operational integrity to confirm correct functioning of both systems.
BACK OVER PREVENTION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 63263, median 63263, and P75 63263 miles.
BACK OVER PREVENTION
Electrical Malfunction
Reported symptoms
- Radio changes randomly
- Beeping noise
- Bluetooth issues
- Seat warmers activate randomly and are unresponsive to controls, A/C operates in winter, Heat operates in summer, Auto start fails and vehicle shuts off after short duration, Navigation system is disabled due to electrical issues
Pre-purchase check
Inspect electrical connections and software configuration for faults or updates, check for faulty components affecting climate control and user interface functionalities.
BACK OVER PREVENTION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
BACK OVER PREVENTION
Infotainment System Malfunction
Reported symptoms
- Infotainment system (radio) delaminating
- Ghost touches on the screen
- Reverse camera malfunction
- Infotainment system stops working unexpectedly
Pre-purchase check
Inspect the infotainment system for delamination and functionality of touch sensitivity and camera operation.
BACK OVER PREVENTION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
DIESEL
Vehicle Stalling and Throttle Control Issues
Reported symptoms
- Vehicle lunged forward
- Electronic throttle control indicator illuminated
- Vehicle stalled
- Unable to restart vehicle
Pre-purchase check
Inspect throttle ignition coil and fuel filter for potential issues.
DIESEL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Auto Start/Stop Malfunction
Reported symptoms
- Car turns off completely when auto start/stop is activated
- Requires manual restart of the vehicle
- Potential safety hazard during traffic stops
Pre-purchase check
Inspect the electrical system related to the auto start/stop functionality and check for any software updates or electrical faults.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Auxiliary Battery Failure
Reported symptoms
- Auxiliary battery fails
- Repeated battery replacement
- Potential main battery impact
- Misleading fuel consumption numbers
Pre-purchase check
Monitor auxiliary battery functionality and assess its impact on the main battery performance.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Drain Issue
Reported symptoms
- Battery drainage despite replacement of batteries
- Continued electrical system failures
Pre-purchase check
Inspect electrical connections and components for parasitic draws on the battery.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Computer Screen Delamination
Reported symptoms
- Computer system failure
- Visual separation of screen layers
Pre-purchase check
Inspect the computer screen for any signs of delamination or separation.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Cylinder Misfire in Electrical System
Reported symptoms
- Misfiring of the engine
- Check engine light illuminated
Pre-purchase check
Check the diagnostic codes for cylinder misfires, inspect spark plugs and ignition coils.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Delaminating UConnect Stereo Face
Reported symptoms
- Stereo changing stations
- Making outgoing phone calls unexpectedly
- Hanging up on calls
- Disconnecting the phone during use or while connected to Bluetooth system","Powering itself on and off","Loss of navigation functionality","Loss of heated seats and steering wheel functionality
Pre-purchase check
Inspect UConnect stereo face for signs of delamination and ensure all electrical connections are secure.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Display Delamination Issue
Reported symptoms
- Screen shows signs of fluid loss
- Delamination from the digitizer
- Screen not functioning correctly in affected areas
- Distraction during driving due to screen issues
Pre-purchase check
Inspect the display for signs of delamination and fluid accumulation. Check functionality of the screen in the delaminated areas.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Display Freezing Issue
Reported symptoms
- Display freezes while in motion
- Display remains frozen after vehicle is turned off and restarted
- Issue occurred multiple times over a span of years
Pre-purchase check
Inspect the electrical connections and software related to the display system for potential faults or updates.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Anomalies
Reported symptoms
- Radio changes channels on its own
- Dials phone numbers at random
Pre-purchase check
Inspect the electrical system for short circuits or software malfunctions that may lead to erratic behavior.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Battery Malfunction
Reported symptoms
- Thermal runaway of the battery
- Fire starting due to battery failure
- Melting of battery components and surrounding materials
- Damage to interior components (seat cover, carpet, seat trim)
Pre-purchase check
Inspect the battery for signs of damage or malfunction, and ensure proper installation and venting.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 36000, median 36000, and P75 36000 miles.
ELECTRICAL SYSTEM
Electrical System Display Malfunction
Reported symptoms
- Display dash screen shuts off and on approximately every 30 seconds
- Display screen reboots
- Display screen overheats
Pre-purchase check
Inspect the electrical connections and components related to the display system for faults.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failure
Reported symptoms
- Random no-start condition
- No warning lights illuminated prior to failure
- Error codes related to recalled parts (P0850, U0100, U1267)
Pre-purchase check
Reinspect components related to the recall as they may have failed again.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failure
Reported symptoms
- Loss of power while driving
- Loss of brakes
- Loss of steering
- Complete system shutdown
Pre-purchase check
Inspect the vehicle's electrical connections and battery integrity.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failure
Reported symptoms
- Vehicle shuts off unexpectedly while driving
- Requires jump start to operate
- Vehicle only runs one day after jump start before failing again
- No warning indicators prior to failure
Pre-purchase check
Inspect the complete electrical system including battery, alternator, fuses, and relay switches for faults.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failure
Reported symptoms
- Alternator draining the battery
- Vehicle goes into safety mode at low voltage (9.5 volts)
- Vehicle unable to drive or shut off
Pre-purchase check
Inspect the alternator and battery connections for faults or failures that could be causing excessive battery drain.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failure
Reported symptoms
- Uconnect system failure
- Radio bricked
- Rear camera failure
- Heating/cooling system inoperable, Navigation system failure, Control systems malfunctioning
Pre-purchase check
Inspect the electrical system and Uconnect module for faults or software issues as all related systems appear to be impacted.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failure
Reported symptoms
- Radio screen not activating
- Screen and radio restarting while driving
- Loud beeping noise unexpectedly
- Dashboard lights flashing and changing colors (blue to orange) during start attempt, car not starting, car completely dead
Pre-purchase check
Inspect the electrical connections, battery condition, and diagnostic codes for potential faults.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failure
Reported symptoms
- Anti-lock brake system warning message
- Air suspension service warning message
- Check engine light illuminated
- All-wheel drive malfunction
Pre-purchase check
Inspect wiring for potential issues, consider examining the electrical connections and components related to the brake and suspension systems.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failure
Reported symptoms
- Radio went black
- Unconnect system stopped working
Pre-purchase check
Check the electrical connections and wiring for the unconnect system and radio.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failure Leading to Engine Shutdown
Reported symptoms
- Dashboard warning to shift to park
- Complete engine shutdown while driving
- Immediate restart of vehicle after shutdown
Pre-purchase check
Recommended to conduct a thorough electrical system diagnostic including battery and alternator testing, and check for any loose connections or fault codes in the vehicle's computer systems.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failure due to PCM Code U0100
Reported symptoms
- Jeep shuts off unexpectedly
- Warning sign: 'stop slowly, your jeep will shut off'
- No start condition after battery and alternator replacement
- Stored diagnostic code U0100 (PCM system connection error)
Pre-purchase check
Check the connections to the PCM and battery for any signs of corrosion or loose connections. Verify if the vehicle is affected by any applicable recalls despite prior indications.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Fire
Reported symptoms
- Battery catching fire while parked and turned off
- Black smoke emanating from the vehicle
- No prior warning lights or issues reported before fire
Pre-purchase check
Inspect the battery and electrical connections for damage or unusual signs of wear. Monitor for potential overheating or short-circuiting risks during inspections.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Fire
Reported symptoms
- Car caught on fire while engine was off.
- Fire from electrical system.
Pre-purchase check
Inspect electrical components for signs of damage or overheating, and check for any loose connections.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Glitching
Reported symptoms
- Heated seats turn on excessively
- Random phone calls through car system
- Changes in radio stations
- Issues with automatic start functionality (not starting or stopping unexpectedly)
Pre-purchase check
Inspect the electrical connections and software updates for the electrical system.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Intermittency
Reported symptoms
- Radio goes in and out
- Windshield wipers do not clean properly, leaving streaks
Pre-purchase check
Inspect electrical connections and component functionality, focusing on radio and windshield wiper systems.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Issue with Acceleration and Gear Shift
Reported symptoms
- Car fails to accelerate when stopped
- Screen displays message to put car in 'P' and shift into gear
- Requires restarting the car to regain functionality
- Intermittent failure experienced multiple times since purchase
Pre-purchase check
Inspect electrical connections and software for malfunction; check for error codes related to gear shifting and acceleration.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Issue with Gear Selection
Reported symptoms
- Shifter unable to select park gear
- Engine warning lights illuminated
Pre-purchase check
Inspect electrical connections and components related to gear selection and engine indicators.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Issues
Reported symptoms
- Vehicle not starting
- Requires jump start
- Antilock brake sensor light on
- Slippery when wet light on
Pre-purchase check
Inspect the Totally Integrated Power Module (TIPM) for faults and check all associated fuses and connections.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 80000, median 80000, and P75 80000 miles.
ELECTRICAL SYSTEM
Electrical System Issues
Reported symptoms
- Touch screen has delaminated
- Ghost button effect causing unintended actions
- Bright screen at night leading to blinding
- Auto high beams not functioning properly
Pre-purchase check
Inspect the touch screen for delamination and responsiveness; assess the functionality of auto high beams and related electrical components.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Issues
Reported symptoms
- Brakes hard to engage
- Sunroof track malfunction
- Bluetooth connectivity problems
- Transmission slipping
Pre-purchase check
Inspect electrical system connections and components for faults and performance issues.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 17000, median 17000, and P75 17000 miles.
ELECTRICAL SYSTEM
Electrical System Issues Leading to Engine Misfire
Reported symptoms
- Check engine light blinking
- Car sputtering
- Engine misfire
- Loss of driveability
Pre-purchase check
Perform a comprehensive diagnostic check on the electrical system and engine components, including spark plugs and coils.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 83000, median 83000, and P75 83000 miles.
ELECTRICAL SYSTEM
Electrical System Issues in 2018 Jeep Grand Cherokee
Reported symptoms
- Odometer readings not conforming to expected mileage per gallon
- Transmission shifts into unknown gear
- Transmission does not allow forward movement
Pre-purchase check
Inspect the electrical connections related to the odometer and transmission system for faults or malfunctions.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Issues with Blower Motor
Reported symptoms
- Blower motor replacement multiple times
- Hot air blowing when A/C is on
- Loud noise when A/C is on
- Start/stop feature not functioning
Pre-purchase check
Inspect blower motor installation and functionality, check A/C operation, and verify the start/stop feature.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Reported symptoms
- All dashboard lights illuminate
- Speedometer fails to operate
- Windshield wipers activate without command
- Emergency brake light stays on while driving or stationary (unexpected) at the same time with other symptoms present, such as not being able to shift gears or use turn signals and hazard lights malfunctioning, making lane changes difficult in emergency situations, and then eventually the lights deactivate after some period but may leave check engine light on for a prolonged time
Pre-purchase check
Inspect the electrical system for common failure points, including wiring and connections, battery condition, and electronic control unit operations.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Reported symptoms
- Radio changes stations unexpectedly
- Air conditioner fluctuates rapidly
- Turn signal switches direction erratically
- Vehicle jumps into reverse unexpectedly without warning
Pre-purchase check
Inspect the electrical system and related components for faults and ensure connections are secure.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Reported symptoms
- Screen delamination
- Random numbers displayed on screen
- Inoperable radio
Pre-purchase check
Inspect electrical connections and screen for signs of damage or faults.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Reported symptoms
- Malfunction of car computer screen
- Flashing internal system lights and warning lamps
- Battery draining due to electrical failure
- Vehicle showing incorrect GPS location dimensions from actual position
Pre-purchase check
Seek dealer inspection for repeated electrical system failures and related symptoms.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Reported symptoms
- Vehicle stalls while being driven
- AC works sporadically
- Door locks unlock sporadically
Pre-purchase check
Inspect electrical system components, including battery, alternator, and wiring connections.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Reported symptoms
- Navigation system failure
- Heat control not operational
- Radio not functioning
- Display issues with electronic controls
Pre-purchase check
Inspect electrical connections and components related to the navigation, climate control, and audio systems.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Reported symptoms
- Console controls autonomously change settings
- Heated seats activate/deactivate by themselves
- Self-adjusting temperature and terrain settings
- Inability to control media and navigation settings
Pre-purchase check
Inspect wiring connections for defects and test control sensitivity.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Reported symptoms
- Suspension issues: creaking sounds and self-lowering
- Radio screen black; access to features unavailable
Pre-purchase check
Inspect the electrical components related to the radio and suspension system for connectivity and functionality issues.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Reported symptoms
- Radio cycles on and off
- GPS screen intermittently changes
- Backup camera displays erratic behavior
- Front brake warning lights activate unexpectedly during driving process or non-braking situations that do not require warnings rather than standard operation or maintenance alert levels on the vehicle dash or information display yet there is no actual issue with brakes present in system readings or visual indicators post-examination after incidents occurred prior causing confusion for operators of the equipment in question therefore creating hazardous driving conditions unintentionally affecting vehicle control negatively as such cases found frequently in urban traffic situations sometimes leading to potential rear-end crashes by default if caution is not adhered by drivers attempting navigation calmly through everyday routines and stressful areas overall with no safety measures in place adequately mitigating these effects worsening without solution parts replacements based solely upon complaining without concrete action plans put forward before excessive usage interactions arise bringing them direct attention proactively also showcasing evidence results found regarding other notable driver discomfort experienced as previously stated by other consumers in this marketplace],
Pre-purchase check
Inspect the electrical system for potential shorts or malfunctioning components. Check connections and wiring for signs of wear or damage.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Reported symptoms
- Radio screen bubbling
- Controls malfunctioning
Pre-purchase check
Inspect the radio display and electrical connections for signs of damage or malfunction.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Reported symptoms
- Screen malfunctions
- Radio behaves erratically
- Display shows unpredictable behavior
Pre-purchase check
Inspect electrical connections and software for updates.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Reported symptoms
- Gas pump stops prematurely despite tank being empty
- Backup camera fails to display intermittently
- Infotainment system shuts down and restarts randomly
Pre-purchase check
Inspect electrical connections and software for the infotainment system; check for compatibility issues with gas pump sensors.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Reported symptoms
- Unexpected vehicle movement
- Vehicle not staying in park gear
Pre-purchase check
Inspect the electrical connections related to the transmission and park mechanism.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Reported symptoms
- Touch screen overheating
- Malfunctioning AC
- Malfunctioning heating
- Malfunctioning radio functions and Bluetooth
Pre-purchase check
Inspect electrical system components including the touch screen and connections for overheating issues and proper functionality.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Reported symptoms
- Power windows operating erratically
- Transmission locking without warning
- Complete power loss to vehicle
- Loss of control during operation
Pre-purchase check
Inspect electrical system for shorts or faults that may cause erratic behavior and safety hazards.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 45, median 45, and P75 45 miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Reported symptoms
- Electronic stability control issues
- Multiple electronic codes displayed on dashboard
- Rear lights turn on automatically
- Inability to pass state inspection due to electrical issues
Pre-purchase check
Recommended to address electrical system issues before attempting inspection or sale of vehicle.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Reported symptoms
- Delamination of infotainment system
- Ghost touching of navigation screen
Pre-purchase check
Inspect the infotainment system for delamination and erratic touch response issues.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Reported symptoms
- Radio changing stations unexpectedly
- Clock glitching and displaying incorrect time
- User prompts during glitching
Pre-purchase check
Inspect the electrical connections and components related to the radio and clock systems for faults or loose connections.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Reported symptoms
- Radio station changes sporadically while driving
- Telephone calls multiple contacts automatically
- System requires shutdown of the vehicle to reset
Pre-purchase check
Inspect the electrical system for potential short circuits or failures in the radio module.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Reported symptoms
- Radio glitching
- Unintended button presses on touch screen
Pre-purchase check
Inspect the electrical connections and the touch screen functionality.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Reported symptoms
- Radio does not work properly
- Radio jumps around all settings
- Makes calls if cellphone is connected
Pre-purchase check
Inspect electrical connections and software settings related to the radio and connectivity features.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Reported symptoms
- Cruise control does not slow down or brake properly.
- Auto braking feature fails to activate.
- Touchscreen randomly cycles through settings.
- Touchscreen changes map directions unexpectedly.
Pre-purchase check
Inspect the electrical system components, focusing on the cruise control and touchscreen functionalities.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction Affecting Transmission
Reported symptoms
- Message of service shifter displayed
- Vehicle became stationary while in motion
- All wheels locked
- Service engine light illuminated
Pre-purchase check
Inspect the electrical connections related to the transmission control system and the state of the shifter assembly.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction with Turn Signal Indications
Reported symptoms
- Turn signal indicators falsely reporting failures
- Complete flash or turn off of turn signals unexpectedly in response to false warnings
- Issues primarily associated with LED factory headlight systems
Pre-purchase check
Inspect the electrical connections and components associated with the headlight assembly, particularly the integrated turn signal functionality.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunctions
Reported symptoms
- ABS sensor malfunction causing vehicle stalling
- Inability to accelerate
- Jerking motion of the vehicle
- Malfunctioning screen/radio/navigation system during operation
Pre-purchase check
Inspect the electrical system for faults in the ABS sensors and check for software issues in the multimedia and navigation systems.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunctions
Reported symptoms
- Climate control temperature switches unexpectedly
- Defroster unable to activate
- Backup camera displays while driving at high speeds
Pre-purchase check
Inspect the climate control and display system for faults, particularly focusing on the electrical connections and software functionality.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunctions
Reported symptoms
- Check Engine Light illumination
- Intermittent engine starting issues
- Engine shut off while driving
- Random activation of windshield wipers, horn, and lights
Pre-purchase check
Inspect electrical connections and components related to the engine management system, including sensors and control modules.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunctions
Reported symptoms
- Radio turns on and off by itself
- Phone calls initiated without user input
- GPS activates and deactivates spontaneously
- Air conditioning and heating system operates without user command
Pre-purchase check
Inspect the electrical system wiring and connections for loose connections or short circuits. Check for software updates or recalls related to the electrical system.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Misfire Code
Reported symptoms
- Engine light illumination
- Repeated misfire error code
- Vehicle misdiagnosis
- Frequent return of error message after repairs
Pre-purchase check
Inspect electrical system components related to the CAM shaft and the engine management system.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 20, median 20, and P75 20 miles.
ELECTRICAL SYSTEM
Electrical System Performance Issues
Reported symptoms
- Voltage reading below expected values (13.8 V vs 14.2 V)
- Choppy driving experience
- Car jolting during braking
- Noise from air hoses (intermittent whirring)
Pre-purchase check
Inspect voltage regulator and associated electrical components; assess for potential corrosion from coolant leakage and ensure proper function of adaptive cruise control and auto stop-start features.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Power Loss
Reported symptoms
- Car losing power despite replacing auxiliary battery, main battery, and alternator
- Potential issue with voltage regulator
Pre-purchase check
Inspect the voltage regulator and wiring connections for integrity and functionality.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Shutdown
Reported symptoms
- Vehicle unexpectedly shuts down while driving
- Blown fuses related to wiring issues
- Loss of power to emergency lights
Pre-purchase check
Inspect the wiring and connections to the OEM fuse box for any signs of damage or shorts.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Shutdown
Reported symptoms
- Dash and radio shut off while driving
- Loss of power to electrical components
Pre-purchase check
Inspect wiring connections and check for any blown fuses or faulty components in the electrical system.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Stall
Reported symptoms
- Vehicle stalled while turning into a gas station
- Loss of power steering
- Loss of brakes
- Dashboard warning to put vehicle in park to start
Pre-purchase check
Inspect electrical connections and battery health; check for error codes in the vehicle's diagnostic system.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 3800, median 3800, and P75 3800 miles.
ELECTRICAL SYSTEM
Electrical System Stalling Issue
Reported symptoms
- Vehicle stalls at stop signs
- Requires jump start to operate
- No warning lights activated
- Automatic shutoff button is off
Pre-purchase check
Check the battery condition and electrical connections, including the starter and alternator functionality.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Startup and Reverse Issue
Reported symptoms
- Vehicle does not start on first attempt (75% failure rate)
- Gear shift indicator (R) flashes when attempting to reverse
- Vehicle does not move in reverse without restarting the engine
Pre-purchase check
Check the electrical connections and battery condition. Inspect the starter system and transmission linkage.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System: Handsfree Functions Inaccessibility
Reported symptoms
- Laminating screen
- Unable to access handsfree functions
Pre-purchase check
Inspect the electrical system and touchscreen functionality, especially focusing on handsfree feature responsiveness.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Excessive Temperature in Touch Screen Control System
Reported symptoms
- Touch screen becomes hot after prolonged use
- Touch screen reached 127.7 degrees Fahrenheit
Pre-purchase check
Monitor screen temperature during operation and inspect for signs of overheating.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
FM Radio Signal Issues
Reported symptoms
- FM radio signal cuts in and out
- Radio fails to find strong FM signals
Pre-purchase check
Inspect the FM radio receiver and antenna connections for possible interference or faults.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Headlight Function Failure
Reported symptoms
- Headlight beams do not function
- Headlights turn off moments after starting the car
- Driving in complete darkness
Pre-purchase check
Inspect the electrical system and headlight connection for faults or failures.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Infotainment System Issues
Reported symptoms
- Infotainment system freezes
- Infotainment system shuts off unexpectedly
- Self-reboot of the infotainment system
- Infotainment system becomes non-functional
Pre-purchase check
Check the electrical connections and software updates for the infotainment system.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Intermittent Electrical System Failure
Reported symptoms
- Backup camera operates sporadically
- Radio system functions inconsistently
- Navigation system fails to work as expected
Pre-purchase check
Inspect the electrical connections and components related to the backup camera and radio system to ensure proper functionality.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Monitor Lamination Peeling
Reported symptoms
- Lamination on monitor peeling
- Cracking on electronic readout
- Obscured information on display
Pre-purchase check
Inspect for lamination integrity and visibility of electronic readouts, particularly in older Jeep models.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Overheating Battery Jumper Terminals
Reported symptoms
- Battery jumper terminals become scorching hot
- Burn smell near engine area
Pre-purchase check
Inspect battery and alternator for overcharging issues, and check for any signs of overheating or defective components.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 80000, median 80000, and P75 80000 miles.
ELECTRICAL SYSTEM
Screen Delamination and Malfunction
Reported symptoms
- Screen delaminating
- Erratic screen behavior
- Decreased visibility while driving
Pre-purchase check
Inspect the electrical screen for physical damage and functionality.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Speed Control Malfunction
Reported symptoms
- Vehicle accelerating on its own
- No prior indication of a problem
- Vehicle in drive and not moving when failure occurred
Pre-purchase check
Inspect electrical system and speed control mechanisms for faults or irregularities.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Spontaneous Fire in Electrical System
Reported symptoms
- Vehicle spontaneously erupted in flames while parked with the engine turned off.
- Fire occurred without prior warning or indication.
Pre-purchase check
Inspect the electrical system for any signs of short circuits or melted components. Check battery connections and wiring harnesses for damage.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Sudden Unintended Acceleration
Reported symptoms
- Sudden surge forward while vehicle is stopped
- Occurrence while on cruise control
- Driver claims foot is on brake
- Multiple surges recorded during incident
Pre-purchase check
Inspect electrical system and cruise control mechanism for anomalies and potential malfunctions.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Touch Screen Malfunction
Reported symptoms
- Touch screen went black
- Inability to use back-up camera
- Can't change temperature settings
- Ghost button behavior (station changes on its own)
Pre-purchase check
Inspect electrical connections and the touch screen assembly for faults or software issues.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Touch Screen Malfunction
Reported symptoms
- Touch Screen becomes unusable after message appears
- Inability to use Navigation
- Inability to use Radio
- Inability to use Hands Free Calling
Pre-purchase check
Inspect the Touch Screen for delamination between the Screen and Digital Touch Component.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Transmission Intermittently Goes into Neutral
Reported symptoms
- Transmission shifts to neutral unexpectedly
- Electronic D on instrument panel flashes
- Occurs at various speeds including highway and local streets
- Intermittent issue, not dependent on temperature
Pre-purchase check
Inspect the electronic transmission system and wiring for inconsistencies or faults.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Transmission Unavailability
Reported symptoms
- Need for a new transmission
- Inability to locate replacement transmission
Pre-purchase check
Consider assessing the transmission system and contacting multiple dealerships for availability.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Uconnect Screen Freezing
Reported symptoms
- Uconnect screen freezes upon vehicle start-up
- Back-up camera not displayed when vehicle is in reverse
- Screen may be unresponsive or show a blue screen
Pre-purchase check
Inspect electrical connections and software functionality of the Uconnect system.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Uconnect System Malfunction
Reported symptoms
- Constantly displays message to change time
- Unable to change time
- System beeps while driving
- Obstruction of back up camera
Pre-purchase check
Inspect the Uconnect system software and settings. Check for any available updates or service bulletins related to the issue.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Unexpected Acceleration while in Park
Reported symptoms
- Vehicle accelerated unexpectedly while in park
- Vehicle struck a parked vehicle
- Panic experienced by driver when exiting vehicle
Pre-purchase check
Inspect the transmission linkage and electrical connections related to the shift mechanism.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Unintended Power Seat Adjustment
Reported symptoms
- Power driver's seat adjusts forward while in motion
- Driver is crammed against the steering wheel
- Dangerous driving condition occurs
Pre-purchase check
Inspect the electrical connections and components related to power seat adjustments, and verify any software updates or resets performed.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Unintended Vehicle Movement
Reported symptoms
- Vehicle can start and shift out of park without pressing the brake pedal
- Potential for unintended vehicle movement
- Risk of vehicle crash without warning
Pre-purchase check
Check the functionality of the brake shift interlock system and ensure proper operation of brake pedal sensors.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRONIC STABILITY CONTROL (ESC)
Electronic Stability Control (ESC) Issue
Reported symptoms
- Driver reports issues with ESC functionality or understanding its operation.
- Request for information regarding ESC.
Pre-purchase check
Inspect the ESC system for proper functionality and check for any diagnostic error codes.
ELECTRONIC STABILITY CONTROL (ESC): 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRONIC STABILITY CONTROL (ESC)
Electronic Stability Control (ESC) and Radio Issues
Reported symptoms
- Radio controls malfunctioning (volume increasing/decreasing on its own)
- Vehicle shifting harshly and lunging forward
- Repeated need to reset vehicle to temporarily alleviate issues
Pre-purchase check
Consider a complete inspection of the electronic stability control system and related electrical components in the vehicle, including the audio system.
ELECTRONIC STABILITY CONTROL (ESC): 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 16000, median 16000, and P75 16000 miles.
ELECTRONIC STABILITY CONTROL (ESC)
Electronic Stability Control Failure
Reported symptoms
- Vehicle shuts down electrically while driving
- Steering wheel locks up
- Brakes lock up
- Vehicle had to be towed multiple times
Pre-purchase check
Inspect ESC system including wiring and diagnostic codes for potential faults.
ELECTRONIC STABILITY CONTROL (ESC): 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRONIC STABILITY CONTROL (ESC)
Loss of Steering Control During Curve
Reported symptoms
- Steering control failure
- Traction control activating unexpectedly
- Inability to control vehicle during a curve
- Minor accident due to vehicle pulling to side
Pre-purchase check
Inspect ESC functionality and any related steering components for irregularities.
ELECTRONIC STABILITY CONTROL (ESC): 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Accelerator Sticking After ABS Module Repair
Reported symptoms
- Accelerator sticking when shifting gears
- Instances of difficulty in shifting gears
Pre-purchase check
Inspect accelerator linkage and connections related to recent repair.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Alternator Drain Issue
Reported symptoms
- Battery draining
- Car entering safety mode
- Inability to drive
- Vehicle becoming immobilized
Pre-purchase check
Inspect the alternator and battery connection for faults and test the alternator output voltage.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Camshaft Issue
Reported symptoms
- Engine performance problems
- Unusual noises from engine
Pre-purchase check
Inspect camshaft and associated components for wear or defects.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Camshaft Issues in Engine
Reported symptoms
- Vehicle inoperable for extended periods
- Camshaft on backorder
- Recurring engine issues despite parts replacement
- High repair costs without resolution
Pre-purchase check
Inspect camshaft condition and availability, assess engine performance thoroughly after replacement.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 75000, median 75000, and P75 75000 miles.
ENGINE
Check Engine Light Activation
Reported symptoms
- Check engine light repeatedly activates
- Uncertainty about the cause of warning light
Pre-purchase check
Inspect the gas tank flap mechanism and associated sensors to ensure proper function and connectivity.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Coolant Leak from Turbo Supply Line
Reported symptoms
- Coolant leakage around the engine area
- Overheating engine due to coolant loss
Pre-purchase check
Inspect turbo supply line for signs of wear or damage and verify coolant level in the engine.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Crankshaft Positioning Sensor Issue
Reported symptoms
- Engine light activated
- Diagnostic scan indicates crankshaft sensor issue
Pre-purchase check
Inspect the crankshaft positioning sensor and associated wiring harness for faults.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Cylinder Warping in Engine
Reported symptoms
- Warped cylinders in engine repair required
- Engine performance issues due to cylinder warping
Pre-purchase check
Inspect engine cylinders for warping and check related components for strain or damage.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
EGR Cooler Failure
Reported symptoms
- Cracked EGR cooler after recall repair
- Reoccurrence of fire hazard
- Concerns about quality of replacement part
Pre-purchase check
Inspect EGR cooler installation and parts quality post-recall repair.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 35000, median 35000, and P75 35000 miles.
ENGINE
Electrical Failure Impacting Engine Start
Reported symptoms
- Blinkers stop working
- Vehicle fails to start
Pre-purchase check
Inspect for electrical short circuits and related wiring issues.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Electrical Malfunctions
Reported symptoms
- Radio changes randomly
- Seat warmers turn on randomly
- Bluetooth disconnects
- Auto start fails and vehicle shuts off unexpectedly after 30s-1min
Pre-purchase check
Inspect the electrical connections and software systems for malfunctions or updates.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Emission System Components Failure
Reported symptoms
- EGR Valve failure
- Diesel Particulate Filter failure
- Intake Manifold failure
- Excessive carbon deposits in components
Pre-purchase check
Inspect EGR Valve, Diesel Particulate Filter, and Intake Manifold for carbon buildup and overall wear at intervals prior to 88,000 miles.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 88000, median 88000, and P75 88000 miles.
ENGINE
Engine Acceleration in Park
Reported symptoms
- Vehicle accelerated in reverse unexpectedly while in park
- Near miss of injury due to unexpected vehicle movement
Pre-purchase check
Inspect the transmission linkage and components for potential faults or malfunctions.
ENGINE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Automatic Start/Stop Malfunction
Reported symptoms
- Automatic start/stop indicator light activating
- Engine light illumination
- Vehicle jerking during operation
- Ongoing issue despite multiple dealer visits
Pre-purchase check
Inspect the automatic start/stop system and related components for faults or improper calibration, and assess for any software updates that may be needed.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Coolant Issues
Reported symptoms
- Vehicle shaking upon idle
- Losing coolant
- Burning coolant in the 5th cylinder
Pre-purchase check
Inspect engine for coolant leaks and head gasket integrity.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Coolant Leak and Misfire
Reported symptoms
- Car shaking
- Low coolant levels
- Engine light activation
- Misfires detected
Pre-purchase check
Inspect for coolant leaks, especially around the head gasket and coolant passages, and perform a diagnostic for misfire codes.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Cooling System Failure
Reported symptoms
- Broken water pump
- Blown head gasket
Pre-purchase check
Inspect the water pump operation and monitor for coolant leaks or overheating conditions.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Cylinder Misfire and Overheating
Reported symptoms
- Cylinder misfires
- Engine overheating
- Coolant leaking from exhaust
- Fuel in coolant system
Pre-purchase check
Check for coolant leaks and inspect the cylinder heads and thermostat for proper function.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Disengagement While Driving
Reported symptoms
- Engine disengagement when gas pedal is pressed
- Vehicle remains in 'Drive' but does not move
- Need to restart vehicle to regain function
Pre-purchase check
Inspect engine and transmission control systems for potential faults or failure patterns.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Failure with No Warning Lights
Reported symptoms
- Car will not start randomly
- No warning lights on dashboard prior to failure
- Error codes P0850, U0100, U1267 after recall
Pre-purchase check
Consider a thorough inspection of the engine components related to the recall to verify part functionality and check for electrical issues.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Fire Incident
Reported symptoms
- Vehicle engulfed in flames
- Fire originated in the engine compartment
Pre-purchase check
Inspect engine components and wiring for signs of damage or overheating.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 300, median 300, and P75 300 miles.
ENGINE
Engine Fluid Leak Leading to Failure
Reported symptoms
- Engine malfunction
- Fluids leaking into the engine
- Engine replacement required
- Engine lock-up leading to potential safety hazard
Pre-purchase check
Inspect engine components for leaks and potential fluid intrusion, and evaluate overall engine condition to prevent failure.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Head Gasket Failure
Reported symptoms
- Check engine light constantly illuminated
- Engine overheating
- Oil clog clogging the filter
- Engine misfire
Pre-purchase check
Inspect the head gasket for signs of failure, check for oil leaks, and monitor the engine temperature.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Light Activation with Gear Selection Issues
Reported symptoms
- Engine light illuminated when selecting a gear
- Difficulty in selecting gear into park or other positions
Pre-purchase check
Inspect the transmission and engine diagnostics for any stored trouble codes related to gear selection and engine performance.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Light False Notification with Heating Issue
Reported symptoms
- Uconnect warning message about engine light
- Vents blowing cool air when heating is on
- Noticed issue while driving on city street
Pre-purchase check
Inspect Uconnect system and engine temperature controls for proper function.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Misdiagnosis and Misfire Codes
Reported symptoms
- Engine light on
- Repeated misfire code
- Misdiagnosed issues
Pre-purchase check
Inspect the camshaft and error codes thoroughly before concluding repairs.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 20, median 20, and P75 20 miles.
ENGINE
Engine Misfire
Reported symptoms
- Check engine light is on
- Engine misfiring
- Diagnostic shows cylinder misfire
Pre-purchase check
Inspect ignition system and fuel delivery components, particularly on the specified cylinder.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Misfire and Crank Issues
Reported symptoms
- Intermittent extended crank on cold starts
- Misfire in cylinder 3
- Misfire in cylinder 1
- Coolant leak in cylinder 1
Pre-purchase check
Inspect for internal engine failure and check for misfire codes P0303 and P0300.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Misfire and Oil Leakage
Reported symptoms
- Check engine light on
- Misfire in cylinder one
- Oil pressure sensor code
- Cracking oil case housing - replaced but leaks oil after repair, head gasket problems, coolant loss into head gasket
Pre-purchase check
Inspect for oil leaks, head gasket integrity, and diagnostic codes related to misfire and oil pressure sensor failure.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 140000, median 140000, and P75 140000 miles.
ENGINE
Engine Misfire and White Smoke Issue
Reported symptoms
- Engine misfire
- White smoke from exhaust
Pre-purchase check
Inspect spark plugs, ignition coils, fuel injectors, and check for potential head gasket failure.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Oil LeakDue to Damaged Seal
Reported symptoms
- Oil leak observed
- Oil stains on garage floor
- Intervention needed with dye to locate leak
- Seal found to be problematic
Pre-purchase check
Inspect the engine-transmission seal for cracks; check for oil leakage around the area thoroughly and consider engine block integrity during assembly.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 7500, median 7500, and P75 7500 miles.
ENGINE
Engine Overheating Due to Coolant Leak into Combustion Chamber
Reported symptoms
- Hot temperature lamp activation
- Frequent coolant depletion
- Smoke from exhaust pipes
Pre-purchase check
Inspect for coolant leaks and check coolant levels in the engine.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Overheating and Cylinder Misfire
Reported symptoms
- Car overheating in short distances
- Stored DTC P0304 (Cylinder #4 Misfire)
- Combustion gases in cooling system
Pre-purchase check
Inspect the engine cooling system for leaks and check for the presence of combustion gases. Evaluate the cylinder head and engine for damage or wear.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 67300, median 67300, and P75 67300 miles.
ENGINE
Engine Performance Issues
Reported symptoms
- Check engine light activation
- Auto stop/start light activation
- Vehicle misfires
- Rough ride during acceleration or passing gear engagement/knocking noise
Pre-purchase check
Inspect ignition components, including plugs and coils, and check for any potential fault codes in the engine control unit.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 56000, median 56000, and P75 56000 miles.
ENGINE
Engine Performance and Starting Issues
Reported symptoms
- Engine light is on
- Car has trouble starting
- Engine turns over but does not start until multiple attempts
- Fuel pump automatically shuts off prematurely when refueling
Pre-purchase check
Inspect engine diagnostics for error codes; check battery health and starter functionality; examine fuel system for correct operation of the fuel pump.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Power Loss
Reported symptoms
- Complete engine failure while driving
- Loss of power brakes
- Loss of power steering
- No electrical function when failure occurs
Pre-purchase check
Inspect the engine and electrical systems for irregularities or failures to determine any underlying issues causing power loss.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Restarting Issue
Reported symptoms
- Engine restarts after pushing the start/stop button
- RPM gauge drops to 0 before restarting
- All dashboard lights come on during restart
- Unpredictable timing of restarts
Pre-purchase check
Check for electrical system issues and diagnostic codes, even if the problem cannot be replicated at the dealership.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Shifting Issue
Reported symptoms
- Car fails to accelerate when stopping
- Screen prompts to shift to 'P' and then into gear
- Requires restarting to resume normal function
Pre-purchase check
Check engine control system and transmission functionality.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Shutdown Confirmation Issues
Reported symptoms
- Vehicle remains running after exiting
- Unclear indicators for engine shutdown
- Easy to forget to turn off engine due to quietness
Pre-purchase check
Recommend inspecting the vehicle's key fob functionality and consider the presence of warning indicators for engine status.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Stall While in Motion
Reported symptoms
- Vehicle shut off/stalled while pulling away from an intersection
- Vehicle required multiple attempts to restart (pressing push-button 3 times)
Pre-purchase check
Inspect engine management system and fuel delivery components for anomalies.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Stalling
Reported symptoms
- Vehicle stalls while being driven
- Air conditioning works sporadically
- Door lock/unlock functions sporadically
Pre-purchase check
Inspect engine performance, electrical connections, and vehicle stability systems.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Stalling Associated with Stop/Start Switch
Reported symptoms
- Engine stalling while driving at speed
- Warning light for servicing Stop/Start switch
- Temporary return to normal operation after stopping
Pre-purchase check
Inspect the Stop/Start system and related components, especially the switch functionality and wiring integrity.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 26000, median 26000, and P75 26000 miles.
ENGINE
Engine Stalling During Low Speed Maneuvers
Reported symptoms
- Engine stalls when turning into gas station
- Loss of power steering and brakes
- Dashboard indicates to put vehicle in park to restart
- Vehicle must be completely stopped to restart
Pre-purchase check
Inspect engine control systems and electrical components related to stalling at low speeds.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 3800, median 3800, and P75 3800 miles.
ENGINE
Engine Stalling and Start-Stop System Malfunction
Reported symptoms
- Car stalled at stop light
- Automatic off warning lit up on screen
- Car wouldn't accelerate after being placed in park until Start-Stop was pressed again
Pre-purchase check
Inspect the Start-Stop system functionality and engine control modules for possible malfunctions or software issues.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Stalling and Starting Issues
Reported symptoms
- Engine stalls when slowing down and accelerating through a stop sign
- Requires a jump start or prolonged sitting after being jump-started to start engine
Pre-purchase check
Inspect the electrical system, including the battery and alternator, as well as the fuel system and engine sensors.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Stop/Start Feature Malfunction
Reported symptoms
- Engine stops when shifting from drive to park
- Engine starts unexpectedly when shifting to park
Pre-purchase check
Inspect the engine stop/start feature functionality and verify proper operation during gear shifting.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine and Driveshaft Fluid Leaks
Reported symptoms
- Multiple leaks under the car
- Leak from driveshaft
- Leak from engine coolant
- Leak from front steering column
Pre-purchase check
Inspect for fluid leaks under the vehicle, focusing on the driveshaft, engine coolant lines, and steering column connections.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine and Navigation Display Issue
Reported symptoms
- Vehicle navigation display shuts down
- Car will not start after navigation display shuts down
- Multiple occurrences of navigation shutdown while stationary
Pre-purchase check
Check engine and electrical system functionality, specifically related to the navigation display unit.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Faulty Water Pump
Reported symptoms
- Vehicle losing coolant
- Water pump not holding up under normal vibration
- Delayed replacement due to back order
Pre-purchase check
Inspect the water pump for signs of leakage and failure under operational conditions.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Head Gasket Failure
Reported symptoms
- Blown head gasket at around 80,000 miles
- High repair costs estimated at over $6,000
Pre-purchase check
Inspect head gasket integrity at 70,000 miles or as recommended by manufacturer guidelines.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 80000, median 80000, and P75 80000 miles.
ENGINE
Incorrect Purge Flow in Evaporative Emission System
Reported symptoms
- Engine light is on
- Incorrect purge flow detected
Pre-purchase check
Inspect evaporative emission system for proper purge flow and functionality.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Leaking Head Gaskets
Reported symptoms
- Head gaskets are leaking
- High repair costs quoted for replacement
Pre-purchase check
Inspect the head gaskets for signs of leaks and pressure loss in the engine system.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Loss of Steering Control
Reported symptoms
- Loss of steering control while driving
- Traction control activated unexpectedly
- Inability to maintain vehicle control during maneuvering
Pre-purchase check
Inspect steering components and traction control system for faults or malfunctions.
ENGINE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Oil Filter Adapter Failure
Reported symptoms
- Oil leak
- Potential engine damage
- High repair costs
Pre-purchase check
Inspect oil filter adapter for cracks or deterioration, particularly in plastic parts.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Oil Filter Adapter Leak
Reported symptoms
- Leaking oil from the adapter area
- Low oil levels
- Oil stains under the vehicle
Pre-purchase check
Inspect the oil filter adapter for leaks and ensure a proper seal is maintained during installation.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Oil Leakage and Engine Seizing
Reported symptoms
- Oil leaking from the engine
- Seized engine
- Oil lamp illumination before engine failure
Pre-purchase check
Inspect oil housing unit for material integrity and coolant levels; assess for oil leaks and engine performance.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 1200, median 1200, and P75 1200 miles.
ENGINE
Paddle Shifter Malfunction
Reported symptoms
- Upshifter paddle performs opposite function (downshifting)
- Engine revs up unexpectedly
- Engine braking occurs unintentionally
- Weight of vehicle shifts aggressively to the front
Pre-purchase check
Inspect the paddle shifter system for wiring or software issues affecting control response.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Stop Start System Malfunction
Reported symptoms
- Car turns off when stopped due to Stop Start feature
- Requires shifting to Park to restart the car
Pre-purchase check
Inspect Stop Start system functionality and related electronic controls.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Throttle Stuck Open
Reported symptoms
- Vehicle accelerates uncontrollably after removing foot from gas pedal
- Need to press ignition to turn off power
- Requires hard braking to stop
Pre-purchase check
Inspect throttle position sensor and accelerator pedal linkage for proper functionality.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Transmission Lock Failure
Reported symptoms
- Service shifter message displayed
- Car became stationary while in drive
- All wheels locked
- Service engine light on
Pre-purchase check
Inspect transmission and shifting mechanisms for faults or failures.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Unexpected Stalling and Acceleration
Reported symptoms
- Vehicle stalled while driving
- Sounded like it couldn’t shift gears
- Sudden acceleration when attempting to park
Pre-purchase check
Check engine performance and transmission functionality for potential issues.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Unresolved Safety Recalls
Reported symptoms
- Open safety recalls without remedy for extended periods
- Concern for personal safety due to unresolved issues
Pre-purchase check
Consumers should regularly check the status of recalls on their vehicle and follow up with the manufacturer or dealership for resolution.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Warped Cylinder Head with Misfire
Reported symptoms
- Warped cylinder head
- Cylinder 4 misfire
Pre-purchase check
Inspect cylinder head for warping and verify cylinder performance during diagnostics.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Water Pump Failure
Reported symptoms
- Overheating engine
- Leaking coolant
- Reduced engine performance
Pre-purchase check
Check water pump for leaks and proper operation.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Worn Rockers and Cam Shaft
Reported symptoms
- Ticking noise from engine
- Difficulty in engine operation
Pre-purchase check
Inspect the rockers and cam shaft for wear and damage; ensure regular maintenance practices are being followed.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE / ENGINE COOLING
Engine Cooling Issues
Reported symptoms
- Inadequate engine cooling
- Overheating engine
Pre-purchase check
Inspect cooling system components including radiator, hoses, and coolant levels.
ENGINE / ENGINE COOLING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE / ENGINE COOLING
Engine Cooling System Issue
Reported symptoms
- Radio activates independently
- A/C activates independently
- Check engine light illuminated
- ABS warning light illuminated
Pre-purchase check
Inspect the engine cooling system, auxiliary battery connections, and associated electrical components.
ENGINE / ENGINE COOLING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EQUIPMENT
Delaminated TV Screen
Reported symptoms
- TV screen delaminated on its own.
Pre-purchase check
Inspect the TV screen for signs of separation from the panel.
EQUIPMENT: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Deterioration of Headlight Lens Due to Bulb Beam
Reported symptoms
- Headlight lens becomes foggy
- Reduced visibility at night
Pre-purchase check
Inspect headlight lenses for fogging or discoloration and replace bulbs with lower heat output if necessary.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Exterior Lighting Bulb Replacement Difficulty
Reported symptoms
- Difficulty in changing exterior lighting bulbs
- Need for dealer maintenance for bulb replacement
- Safety concerns regarding bulb accessibility
Pre-purchase check
Assess the accessibility of the exterior lighting bulb replacements in various vehicle models.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Exterior Lighting Failure
Reported symptoms
- Front left blinker failed
- Front right headlight failed
- Car would not start
- Car shut off while driving
Pre-purchase check
Request inspection from a certified technician for potential electrical issues.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Exterior Lighting Issue
Reported symptoms
- Malfunctioning exterior lights
- Lights not illuminating or flickering
- Inconsistent light output
Pre-purchase check
Inspect the exterior lighting components, wiring, and connections for damage or wear.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Exterior Lighting Issues
Reported symptoms
- Touch screen delamination
- Ghost button activation on touch screen
- Auto high beams not functioning
Pre-purchase check
Inspect the touch screen for physical defects and recalibrate the auto high beam settings.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Exterior Lighting Switch Malfunction
Reported symptoms
- High beams will not engage when clicked
- High beams engage only when holding the lever back
- Difficulty in driving on dark roads due to insufficient lighting
Pre-purchase check
Inspect the headlight switch and its connection to the vehicle's computer system.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Exterior Lighting and Computer System Malfunction
Reported symptoms
- Car computer screen malfunctioning
- Internal system lights warning lamps flashing
- Service messages appeared
- Battery died due to malfunctioning systems","Vehicle left stranded due to failures"],
Pre-purchase check
Recommend dealer inspection for software failures and electrical system diagnostics.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
False Dash Light Indication
Reported symptoms
- Dash lights illuminate even when headlights are off, leading to confusion among drivers about light status.
- Increased instances of drivers operating vehicles with only fog lights or no lights at all due to misleading dash lighting.
Pre-purchase check
Check the dashboard light configuration and the behavior of dashboard illumination under various lighting conditions.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Headlight Condensation
Reported symptoms
- Driver side headlight has condensation
- No cracks or open sources for water to enter
Pre-purchase check
Inspect for seals and ensure no entry points for moisture exist.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
UConnect Screen Malfunction
Reported symptoms
- Screen delaminating
- Changing settings spontaneously
- Turning on/off heat and AC
- Adjusting temperatures unexpectedly, including seat warmers and radio stations while driving
Pre-purchase check
Inspect the UConnect system for signs of delamination and verify functionality of the touch screen and Bluetooth features.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Brake Failure in Forward Collision Avoidance
Reported symptoms
- Brake pedal went all the way down to floor
- Delay in stopping
- Antilock brakes engaging ineffectively
- Automatic emergency braking not activating
Pre-purchase check
Inspect brake system for air bubbles in the brake line and verify functionality of antilock brakes and automatic emergency braking system.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance Failure
Reported symptoms
- Brakes only partially engaged at a red light
- Unexpected acceleration instead of braking
- Forward collision warning feature did not activate
- Near miss of accident scenario
Pre-purchase check
Inspect brake system functionality and forward collision avoidance sensors
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance Malfunction
Reported symptoms
- Cruise control does not slow down or brake properly
- Inability to avoid rear-ending other vehicles
- Touch screen cycles randomly through controls
- Constant changes in map directions, radio stations, climate settings, and seat functions
Pre-purchase check
Inspect the forward collision avoidance system and touchscreen functionality for faults or software issues.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance System Inoperability
Reported symptoms
- The forward collision avoidance system does not engage
- Radio and connectivity features fail
- Loss of dashboard display functionalities
Pre-purchase check
Inspect electrical connections and software updates related to the forward collision avoidance system and multimedia interface.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance System Malfunction
Reported symptoms
- Display module glue failure
- Inoperable safety features
- Malfunction of all ADAS systems
Pre-purchase check
Inspect the adhesion of the display module and functionality of the Advanced Driver-Assistance Systems (ADAS) features.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance System Malfunction
Reported symptoms
- ACC/FCW light is on
- Cruise control is not functioning
- Traction control is inactive
- Passenger headrest airbag broken apart
Pre-purchase check
Inspect the Forward Collision Avoidance system for faults, and check related components such as airbag systems and cruise control functionality.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance and 4WD System Malfunction
Reported symptoms
- Service 4WD light appears upon ignition
- Service Stabilitrak warning
- Forward collision warning unavailable
- Vehicle stuck in 4 Low mode and unable to shift to AWD or Neutral
Pre-purchase check
Inspect the 4WD system functionality and check for error codes in the vehicle's computer system.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Inadequate Brake Light Activation During Autonomous Braking
Reported symptoms
- Brake lights do not illuminate while braking is applied by ACC
- Vehicles nearing the rear face close calls due to lack of brake signal
Pre-purchase check
Inspect the brake light activation system in relation to adaptive cruise control function.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Infotainment System Malfunction
Reported symptoms
- Car radio gets stuck on the clock adjustment screen
- Inability to access braking system settings
- Inability to access heat settings
- Screen occasionally turns off completely during operation
Pre-purchase check
Check the infotainment display for signs of delamination and malfunctioning touch response.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Intermittent System Malfunction
Reported symptoms
- Radio cycles on and off
- GPS malfunctions
- Back up camera distorted
- Warning lights activate unexpectedly for various systems (brake warning, heat, air conditioning, seat warmer) at the same time, causing driver distraction and alerts
Pre-purchase check
Thorough diagnostics of electrical systems and software updates may be necessary to resolve simultaneous alerts and malfunctions.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL SYSTEM
Fuel System Issues
Reported symptoms
- Fuel pump stops prematurely while filling tank
- Backup camera intermittently fails to display
- Infotainment system shuts down and restarts unexpectedly
Pre-purchase check
Inspect fuel system connections and sensors for blockages or faults. Check infotainment system software for updates or bugs.
FUEL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Alternator Battery Drain Issue
Reported symptoms
- Car goes into safety mode
- Insufficient voltage (9.5 volts)
- Vehicle inability to drive
Pre-purchase check
Inspect alternator functionality and battery condition.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Check Engine Light Activation Due to Emissions Code
Reported symptoms
- Check engine light activated
- Emissions code read P20E8
Pre-purchase check
Inspect the DEF fluid level and ensure proper filling; check for software updates or error resets by the dealer.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
EGR System Issues
Reported symptoms
- Shaking
- Slowing down
- Rattling
- Missing engine power
Pre-purchase check
Inspect the EGR valve and cooler for functionality and check for fault codes in the engine management system.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 66861, median 66861, and P75 66861 miles.
FUEL/PROPULSION SYSTEM
Engine Valvetrain Failure
Reported symptoms
- Abnormal ticking/knocking noises
- Loss of power
- Engine misfire
- Progressive internal damage over time
Pre-purchase check
Regular inspections of the engine components are recommended, particularly focusing on the valvetrain system including lifters and rocker arms to catch early signs of wear or damage.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel Pump Delivery Issue
Reported symptoms
- Pump shuts off during refueling unless handle is inverted
- Gas overflow from fuel filler tube
- Health complications from gasoline exposure
Pre-purchase check
Inspect the fuel pump mechanisms and the gas filler tube for design flaws or malfunctioning components.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel/Propulsion System Issues
Reported symptoms
- Overheating
- Vibrating
- Shutting down at traffic lights
- White steam from exhaust pipes
Pre-purchase check
Inspect the cylinder heads, water pump, EGR cooler, ignition coil, and motor mounts for potential failures.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 52000, median 52000, and P75 52000 miles.
FUEL/PROPULSION SYSTEM
Fuel/Propulsion System Issues
Reported symptoms
- Engine light is on with undetermined cause
- Car has trouble starting after being parked indoors
- Engine turns over but fails to start until multiple attempts
- Fuel pump automatically shuts off before gas tank is full
Pre-purchase check
Inspect the engine management system for faults, check fuel system components including fuel pump and sensors, and verify starting system functionality.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel/Propulsion System Malfunction
Reported symptoms
- Vehicle disengages unexpectedly when gas pedal is pressed
- Dashboard lights remain illuminated but vehicle does not move
- Vehicle must be restarted to regain functionality
Pre-purchase check
Inspect fuel/propulsion system components for any signs of malfunction or error codes. Verify operation under load conditions.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel/Propulsion System Recall Management
Reported symptoms
- Manufacturer slow to address recall issues
- Required replacement parts unavailable
Pre-purchase check
Confirm the status of recall repairs and parts availability with the manufacturer or authorized service center.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel/Propulsion System Stall during Low-Speed Maneuver
Reported symptoms
- Vehicle stalled while turning into gas station
- Loss of power steering
- Loss of braking ability
- Dashboard warning to put vehicle in park to restart
Pre-purchase check
Inspect fuel delivery system and electronic control modules for potential issues.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 3800, median 3800, and P75 3800 miles.
FUEL/PROPULSION SYSTEM
High-Pressure Fuel Pump (HPFP) Failure
Reported symptoms
- Repeated HPFP failures
- Metal contamination in fuel system
- Visible metal shavings in fuel filters
Pre-purchase check
Inspect fuel filters for metal contamination and document findings visually and with fuel samples.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 13000, median 13000, and P75 13000 miles.
FUEL/PROPULSION SYSTEM
Intermittent Crank and Cylinder Misfires
Reported symptoms
- Extended crank on cold starts
- Misfire in cylinder 3
- Misfire in cylinder 1
- Coolant leak in cylinder 1
Pre-purchase check
Inspect fuel and ignition system, examine for coolant leaks, and perform a diagnostic scan for engine codes especially P0303 and P0300.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
No Start Issue
Reported symptoms
- Starter turns but engine does not crank
- Intermittent starting problem
- Delayed starter shutdown (up to 10 seconds)
Pre-purchase check
Inspect ignition system and starting components, including the starter motor and battery connections.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Slow Crank Start Issue
Reported symptoms
- Slow crank on starting
- Vehicle starts on second attempt
- Concerns about safety and being stranded
Pre-purchase check
Inspect the fuel pump and related components for performance issues.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
TIPM Failure and Radio Navigation Malfunction
Reported symptoms
- Intermittent starting issues
- Vehicle dies while in motion
- Integrated fuel pump relay failure
- Digitizer delaminated from LCD screen in factory radio/navigation system
Pre-purchase check
Inspect the TIPM and fuel pump relay for functionality; examine the factory radio/navigation system for possible malfunctions.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Transmission Shifting Issues
Reported symptoms
- Transmission jerks
- Vehicle feels jumpy
- Choppy ride
- Sporadic shifting failure
Pre-purchase check
Inspect the transmission system for signs of wear and proper functioning.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
GASOLINE
Gasoline Pump Stopping Prematurely and Infotainment System Issues
Reported symptoms
- Gas pump stops dispensing fuel prematurely
- Backup camera intermittently not displaying
- Infotainment system resets while driving
Pre-purchase check
Inspect the fuel fill system for obstructions and evaluate the infotainment system for potential software issues.
GASOLINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LANE DEPARTURE
ADAS System Malfunction due to Display Module Adhesion Failure
Reported symptoms
- Display module glue is falling apart
- Inability to use the screen
- Malfunctioning ADAS systems including FCW, LKA, Automatic Emergency Braking, Blind Spot Warning, ACC, Rear Cross Traffic Warning
- Overall bad build quality
Pre-purchase check
Inspect the display module for glue adhesion issues and check the functionality of ADAS systems systematically.
LANE DEPARTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LANE DEPARTURE
Lane Departure Component Issue with Headlight Brightness Control
Reported symptoms
- Brighter headlights not turning on when clicked
- Brighter headlights only activate when holding switch in flash mode
- Difficulty seeing at night due to malfunctioning headlights
Pre-purchase check
Recommend inspection of the headlight switch and associated wiring, particularly its connection to the vehicle's computer system.
LANE DEPARTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LANE DEPARTURE
Lane Departure Sensor Malfunction
Reported symptoms
- Sensors fail to activate for actual obstacles
- Sensors falsely activate with no obstacles present
- System reboots unexpectedly while driving
Pre-purchase check
Inspect the lane departure warning sensors for proper calibration and functionality. Check for any software updates or system resets that may address the rebooting issue.
LANE DEPARTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LANE DEPARTURE
Lane Departure System Malfunction in Rain
Reported symptoms
- Blindspot monitoring system fails
- Passenger window function fails
Pre-purchase check
Inspect electrical connections and sensors related to lane departure and window functions, particularly for moisture ingress.
LANE DEPARTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
A/C Evaporator Refrigerant Leak
Reported symptoms
- Refrigerant leak from A/C evaporator
- Repeated repairs needed for the same issue
- Potential aspiration of refrigerant is a concern
Pre-purchase check
Inspect A/C system for leaks, specifically at the evaporator. Check for any signs of refrigerant loss.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 8000, median 8000, and P75 8000 miles.
OTHER / UNSPECIFIED
ABS and Traction Control Light Activation
Reported symptoms
- ABS warning light illuminated
- Traction control warning light illuminated
Pre-purchase check
Inspect the ABS control module and related wiring for faults or damage. Verify recall applicability with manufacturer records.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Air Conditioning Evaporator Leak
Reported symptoms
- Air conditioner leaking inside vehicle
- Freon entering vehicle cabin
- Potential respiratory issues for occupants
- Environmental concerns due to Freon exposure
Pre-purchase check
Inspect air conditioning system for leaks, particularly at the evaporator and associated seals.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Air Conditioning Failure
Reported symptoms
- Air conditioner blowing only hot air
- Frequent need to refill refrigerant
- High repair cost estimates for leaks
Pre-purchase check
Inspect the air conditioning system for refrigerant leaks and functionality.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 24000, median 24000, and P75 24000 miles.
OTHER / UNSPECIFIED
Automatic Start/Stop System Malfunction
Reported symptoms
- Automatic start/stop light activates unexpectedly
- Engine light illuminates
- Vehicle jerks during driving when system activates
- Ongoing issue despite multiple repairs
Pre-purchase check
Check the automatic start/stop system components and related sensors for proper functioning and error codes.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Backup Camera Malfunction
Reported symptoms
- Backup camera remains active while driving
- Unable to use other screen features
Pre-purchase check
Inspect the backup camera system and related software settings for any malfunctions or updates.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Blower Motor Issues
Reported symptoms
- Blower motor replaced multiple times
- Hot air blowing when A/C is on
- Loud noise from blower when A/C is on
- Start/Stop feature not working
Pre-purchase check
Inspect blower motor functionality and A/C system integrity.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Brake and Headlight Failure
Reported symptoms
- Brakes failed when attempting to slow down
- ABS system activated without warning
- Vehicle loss of control resulting in crash
- Low beam headlights malfunctioning or going out prematurely
Pre-purchase check
Inspect brake system and ABS functionality; also, check electrical connections for low beam headlights and any related components.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Camshaft Issues in 3.6L Engines
Reported symptoms
- Vehicle is inoperable for extended periods
- Major engine issues even after part replacement
- Parts (camshafts) are on back order
Pre-purchase check
Inspect camshaft condition and availability; verify engine performance issues post-repair.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 75000, median 75000, and P75 75000 miles.
OTHER / UNSPECIFIED
Car Seat Improper Fit
Reported symptoms
- Car seat does not click into base properly
- Difficulty loosening straps
Pre-purchase check
Inspect the car seat installation and strap adjustments to ensure proper fitting and functionality.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Chipped or Melting Door Handle Covering
Reported symptoms
- Chipped plastic covering on door handle
- Risk of injury from sharp edges
- Incidents causing significant bleeding
Pre-purchase check
Inspect door handles for material deterioration or damage, especially at the plastic covering.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Cooler Leak Leading to Overheating
Reported symptoms
- Car overheating
- Oil cooler leak
Pre-purchase check
Inspect the oil cooler for leaks and check the overall cooling system functionality.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Cooling and Engine Misfire Issues
Reported symptoms
- Overheating
- White steam from exhaust
- Vibration
- Engine shutting down at traffic lights
Pre-purchase check
Inspect cooling system components and engine for cylinder misfires and replacement history.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 52000, median 52000, and P75 52000 miles.
OTHER / UNSPECIFIED
Cracking Noise and Loss of Control
Reported symptoms
- Cracking noise when hitting bumps
- Front driver wheel rolled out
- Steering wheel shaking
- Vehicle landing hard while moving
Pre-purchase check
Inspect the suspension components, particularly the ball joints and shocks, as well as the wheel assembly.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Cylindrical Device Misfire Issue
Reported symptoms
- Engine light on
- Persistent misfire code
- Repeated misdiagnosis
- Engine misfire after minimal driving distance
Pre-purchase check
Inspect the CAM shaft and related components for potential failure. Verify the accuracy of diagnostic tests conducted during previous inspections.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 20, median 20, and P75 20 miles.
OTHER / UNSPECIFIED
Dash Cover Separation
Reported symptoms
- Dash cover separates from dash panel
- Bubbling of dash cover
- Concerns about airbag deployment effectiveness
Pre-purchase check
Inspect the dash cover for adherence to the dash panel and evaluate potential interference with airbag deployment.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Dashboard and Infotainment System Shutdown
Reported symptoms
- Dashboard shuts down intermittently
- Infotainment system becomes unresponsive
- Noticeable lack of power after shutdown events
Pre-purchase check
Inspect electrical connections and battery systems; check for software updates or fault codes.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Delaminated Computer Screen
Reported symptoms
- Computer screen has delaminated
- Computer system failure
Pre-purchase check
Inspect the screen for signs of delamination and check for proper system functionality.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Delaminated Head Unit Screen
Reported symptoms
- Screen delamination
- Erroneous calls made by device
- Inaccurate GPS location
- Disabling of functionalities
Pre-purchase check
Inspect the head unit screen for signs of delamination and verify functionality of call and GPS features.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Display Dash Screen Malfunction
Reported symptoms
- Display shuts off and on every 30 seconds
- Reboots
- Overheating
Pre-purchase check
Check the connections and software of the display system; evaluate for overheating components.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Display Delamination
Reported symptoms
- Backup camera display causes reflections leading to blind spots
- Buttons on display are unresponsive or ignored
- Distractions while operating vehicle due to display issues
Pre-purchase check
Inspect the primary display for signs of delamination, responsiveness of buttons, and clarity when in use.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Display Freezing Issue
Reported symptoms
- Display freezes while in motion
- Display remains frozen when vehicle is put in reverse
- Display remains frozen after vehicle is turned off and restarted
- Occurs multiple times over an extended period
Pre-purchase check
Check the vehicle's display system and software for updates or malfunctions.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Display Panel Issues
Reported symptoms
- Display panel lamination becoming unlaminated
- Incorrect contact picture displayed
- Random disconnection from Bluetooth
- Unsafe driving conditions due to distraction from display corrections
Pre-purchase check
Inspect display panel for lamination integrity and connectivity issues related to Bluetooth functionality.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Distraction from SiriusXM Travel Link Notifications
Reported symptoms
- Pop-up messages appearing during driving
- Inability to dismiss notifications without physical interaction
- Messages appear during navigation and turns
- Warnings for events far from current location
Pre-purchase check
Inspect the infotainment settings to manage notification preferences and contact customer support for deactivation options.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
EGR Component Issues
Reported symptoms
- Car shaking
- Slowing down on highway
- Rattling noise
- Engine missing
Pre-purchase check
Inspect the EGR valve and cooler for functionality and potential blockage or malfunction.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 66861, median 66861, and P75 66861 miles.
OTHER / UNSPECIFIED
Electrical System Glitches
Reported symptoms
- Heated seats turning on excessively
- Random phone calls to contacts
- Changing radio stations unpredictably
- Interference with automatic start feature, including traction control being disabled and cutting off while driving
Pre-purchase check
Inspect the vehicle's electrical system for faults and ensure all software is updated.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Electronic Stability Control Issues
Reported symptoms
- Service Electronic Stability Control warning
- Multiple electronic codes displayed on dashboard
- Rear lights remain on or activate automatically
- Inability to pass state inspection
Pre-purchase check
Consult with a certified technician for system diagnostics and potential repairs before attempting state inspection.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Engine Stalling and Starting Issues
Reported symptoms
- Engine stalls during acceleration from a stop
- Difficulty starting the engine without a jump
- Engine requires sitting after a jump to start
Pre-purchase check
Inspect the battery and starter system for deficiencies; check for fuel delivery issues and engine sensors.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Engine and Safety Recall Issues
Reported symptoms
- New engine installation required
- Frequent check engine lights
- Multiple safety recalls
- No solutions provided for recalls
Pre-purchase check
Inspect for engine performance issues and check for compliance with recall resolutions.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Erratic Radio Functionality
Reported symptoms
- Radio changes stations automatically.
- User unable to control radio settings.
Pre-purchase check
Inspect radio system for software updates or hardware malfunctions.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Exploding Sunroof
Reported symptoms
- Sunroof exploded while driving
- Glass fragments fell into the vehicle
- Sudden loud noise from the sunroof area
Pre-purchase check
Check the integrity of the sunroof glass and related hardware for any signs of weakness or damage. Inspect around the sunroof seals for any anomalies.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
FM Radio Signal Intermittency
Reported symptoms
- FM radio cuts in and out
- Radio fails to find strong FM stations
- Other radio functionalities (XM/Sirius, AM) work fine
Pre-purchase check
Check for potential signal interference issues or antenna connectivity problems.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Fire Incident with Engine Off
Reported symptoms
- Car caught on fire while engine was off
- Fire flags reported
Pre-purchase check
Inspect electrical components and wiring for potential short circuits or failures.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Forward Collision Warning System Malfunction
Reported symptoms
- Forward collision warning system does not activate without adaptive cruise control
- User manuals do not indicate a dependency on adaptive cruise control for activation
- Inconsistent functionality reported by multiple consumers
Pre-purchase check
Inspect the integration of the forward collision warning system with adaptive cruise control functionality as well as reviewing user manual accuracy.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Gear Shift Malfunction
Reported symptoms
- Car unexpectedly shifts into Park while driving
- Gear shift indicator (D) starts blinking
- Dashboard displays 'Put into Park' message
- No brake lights when the malfunction occurs
Pre-purchase check
Inspect the gear shift mechanism and the vehicle's electronic control system for faults.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Head Rest Deployment
Reported symptoms
- Head rest deployed unexpectedly during use.
- No additional symptoms reported.
Pre-purchase check
Inspect the head rest mechanism for any signs of malfunction or unintended engagement.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
High-Pressure Fuel Pump Failure
Reported symptoms
- Potential fuel starvation
- Loss of motive power
- Fear of vehicle crash
Pre-purchase check
Monitor for symptoms related to fuel delivery issues and inquire about recall repairs regularly.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Hydraulic Control Unit/Anti-lock Brake System Recall Issue
Reported symptoms
- Brake lights not functioning correctly
- No warning lamps or messages present in the vehicle
Pre-purchase check
Contact local dealership for updates on part availability and recall resolution status.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Inaccessible Jacking Points Due to Rock Rails
Reported symptoms
- Factory specified jacking locations obscured by rock rails
- Inability to safely locate jacking points using factory tools
- Potential safety hazard when changing tires
Pre-purchase check
Inspect the accessibility of jacking points and evaluate the compatibility of rock rails with factory jack specifications.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Inadvertent Active Head Restraint Deployment
Reported symptoms
- Driver side Active Head Restraint deployed without collision or triggering event.
- Sudden loud bang behind the driver's head.
- Active Head Restraint remains deployed/open and cannot be reset.
Pre-purchase check
Inspect the Active Head Restraint mechanism for internal damage and verify if it can be reset or is functioning correctly.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Infotainment Screen Delamination
Reported symptoms
- Screen delamination at the top left corner
- Touch functionality impaired
- Backup camera visibility issues
- Unintended activation of features
Pre-purchase check
The main infotainment screen is available for inspection upon request.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Infotainment System Malfunction
Reported symptoms
- Radio screen changes songs/station on its own
- Random phone calls initiated from the infotainment system
Pre-purchase check
Inspect infotainment system software for updates and potential hardware malfunctions.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Inoperable Connectivity Features
Reported symptoms
- Unconnect feature stops working
- Radio display goes black
Pre-purchase check
Inspect the multimedia system and associated connections for faults.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Instability While Towing
Reported symptoms
- Vehicle dipping and rising violently
- Lateral swaying of vehicle while towed
- Recurrent instances of instability during towing
Pre-purchase check
Inspect towing setup and ensure compatibility with vehicle specifications; check for tire conditions and towing hitch integrity.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Intermittent No-Start Condition After Recall
Reported symptoms
- Car would not start randomly
- No warning lights prior to failure
- Error codes: P0850, U0100, U1267
Pre-purchase check
Consider reinspection of replaced parts related to the recall and assess for intermittent electrical issues.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Intermittent Switching Issues
Reported symptoms
- Radio turns on and off by itself
- Phone calls attempted without dialing
- GPS activates and deactivates spontaneously
- Air conditioning and heating systems turn on and off randomly
Pre-purchase check
Check for loose connections, electrical shorts, or software updates that may resolve intermittent issues.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
LCD Screen Detachment and Malfunction
Reported symptoms
- LCD screen is coming apart
- Buttons malfunctioning and clicking randomly
- Liquid appearing between the screen layers
Pre-purchase check
Inspect the LCD screen for detachment and any signs of liquid ingress. Test button response for irregularities.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Leather Dash Delamination
Reported symptoms
- Leather dash beginning to delaminate
- Concern regarding airbag deployment
- Visibility issue due to glare from sun
Pre-purchase check
Inspect the integrity of the leather dash and assess airbag deployment mechanism.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 40000, median 40000, and P75 40000 miles.
OTHER / UNSPECIFIED
Leather Dashboard Deterioration
Reported symptoms
- Leather is pulling loose
- Bubbles forming on dashboard surface
Pre-purchase check
Inspect the condition of the dashboard leather for adherence and bubbling, and assess for potential environmental factors affecting durability.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Leather Material Defect
Reported symptoms
- Leather is bubbled
- Leather is peeling
Pre-purchase check
Inspect leather upholstery for bubbling and peeling, especially in sunlight or warm conditions.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Loss of Power During Operation
Reported symptoms
- Loss of power while making a left turn
- Loss of power while driving straight
- Vehicle does not shut off or sputter
- Requires restart to regain functionality
Pre-purchase check
Inspect electrical system and powertrain components for intermittent failures or faults.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Monitor Lamination Peeling/Cracking
Reported symptoms
- Lamination on the monitor is peeling
- Cracking of the monitor surface
- Obscured information on electronic readout
- Difficulty reading GPS and other data while driving
Pre-purchase check
Inspect the monitor for signs of peeling or cracking; assess visibility of displayed information.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Multiple Vehicle Issues
Reported symptoms
- Fuel leak
- Car does not move abruptly
- Car provides false collision warnings
- Car turns on and off while driving
Pre-purchase check
Consult a certified mechanic to diagnose fuel system and electrical issues.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 27000, median 27000, and P75 27000 miles.
OTHER / UNSPECIFIED
Multiple Warning Indicators and Vibrations
Reported symptoms
- Check engine light activation
- Automatic shut warning light activation
- Vibration while driving
- Screen shutting off when in reverse or mid-driving
Pre-purchase check
Thorough diagnostic inspection for electrical and mechanical issues, focusing on warning indicators and performance malfunctions.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Navigation System Delamination
Reported symptoms
- Screen delaminated
- Makes random phone calls when turned on
- Navigation map not usable
- Works in cool weather but fails in heat
Pre-purchase check
Inspect the navigation screen for signs of delamination and test functionality in varying temperatures.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Oil Leak from Engine-Transmission Seal
Reported symptoms
- Oil marks on garage floor
- Oil leak diagnosis issues at dealership
- Engine block cracked due to machining error
Pre-purchase check
Inspect the seal between the engine and transmission for leaks, and verify for any machining errors on the engine block.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 7500, median 7500, and P75 7500 miles.
OTHER / UNSPECIFIED
Open Safety Recall Delay
Reported symptoms
- Ongoing safety issue due to unresolved recall
- Loss of income due to vehicle being unusable
Pre-purchase check
Verify if the recall is actively being addressed and inquire about timelines for resolution.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Passenger Side Headrest Malfunction
Reported symptoms
- Headrest popped forward unexpectedly
- Small pieces of plastic found in seat and floorboard
- Headrest will not return to normal position
Pre-purchase check
Inspect the mechanism of the headrest for damage or malfunction. Check for loose parts or wear that could cause failure to return to position.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Power Lift-gate Actuator Bolt Failure
Reported symptoms
- Actuator ball bolt snapped off
- Heavy rear gate dropped unexpectedly
- Caused injury upon impact from the rear gate
Pre-purchase check
Inspect the power lift-gate actuator assembly for wear or damage, particularly focusing on the attachment points and bolts for integrity.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Radio Defect Warning Screen
Reported symptoms
- Screen asking to adjust clock appears
- Constant beeping from the radio
- Cannot dismiss warning screen
Pre-purchase check
Check for known issues with the radio unit. Assess for software updates or hardware defects related to the clock adjustment function.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Radio Malfunction
Reported symptoms
- Radio skips tracks
- Navigation activates unintentionally
- Distraction while driving
Pre-purchase check
Inspect radio and navigation system for software issues or hardware malfunctions.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Radio Screen Delamination and Functionality Issues
Reported symptoms
- Radio screen is delaminating
- Screen ghosting and flickering
- Heated seats remain on and cannot be turned off
Pre-purchase check
Inspect the radio screen for signs of delamination and check functionality of controls.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Radio Touch Screen Malfunction
Reported symptoms
- Radio is glitching
- Unintended button presses on touch screen
Pre-purchase check
Inspect the touch screen for responsiveness and calibration issues.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Random Headrest Malfunction
Reported symptoms
- Headrest unexpectedly deployed
- Impact to the back of the head
- Distraction while driving
Pre-purchase check
Inspect the headrest mechanism and mounting for any signs of malfunction or improper installation.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Rear View Camera Malfunction
Reported symptoms
- Camera stays on while driving
- Inability to turn off camera using power or screen off buttons
- Screen unresponsive to inputs
- Distracting view of the road behind while driving
Pre-purchase check
Inspect the rear view camera system and related software for errors or glitches; verify any available software updates for the infotainment system.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Request for Recall Information
Reported symptoms
- Requesting information on recalls related to vehicle.
- No reported defects or incidents.
Pre-purchase check
Consumers should contact the manufacturer or local dealerships for recall announcements and updates.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Screen Delamination
Reported symptoms
- Screen delaminating
- Unresponsive screen
- Screen exhibiting erratic behavior
Pre-purchase check
Inspect the screen for visible signs of delamination and check for unresponsiveness in touch input.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Screen Malfunction
Reported symptoms
- Screen displays erratic behavior
- Radio starts to malfunction unexpectedly
- Difficulty using touchscreen features
Pre-purchase check
Inspect the display for any physical damage and test functionality under different conditions (temperature changes, etc.)
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Screen Malfunction
Reported symptoms
- Bubble in screen
- Screen behavior is erratic/acting funky
Pre-purchase check
Inspect the screen for physical defects and check for software updates.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Screen Malfunction
Reported symptoms
- Screen repeatedly switches to clock settings
- Screen becomes unresponsive when using navigation or radio
- Screen exhibits erratic behavior
Pre-purchase check
Inspect the screen for separation or lamination issues and test its responsiveness to various inputs.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Shifter Issue in Park Mode
Reported symptoms
- Unable to shift out of Park
- Service shifter message displayed
- Engine light turned on
Pre-purchase check
Inspect shifter mechanism and electronic connections related to the gear selection
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Shifter Malfunction
Reported symptoms
- Shifter would not move
- Warning message 'service the shifter'
- Check engine light illuminated
Pre-purchase check
Inspect shifter mechanism and associated wiring for functionality and connections.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Spontaneous Sunroof Glass Explosion
Reported symptoms
- Rear glass in the sunroof explodes spontaneously
- Loud explosion noise reported
- Potential risk of glass showering onto passengers if inner shade is not closed
Pre-purchase check
Inspect sunroof components for integrity and ensure proper installation. Check for any signs of stress or damage on the glass surface.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Stalling and Power Loss in SUV
Reported symptoms
- Stall out while driving
- No power to gas pedal
- Park lights blinking
- Difficulty shifting to neutral after stalling
Pre-purchase check
Inspect the electrical system and fuel delivery components, checking for codes in the vehicle's computer system.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Start-Stop Engine Feature Complaint
Reported symptoms
- Driver inconvenience due to needing to manually turn off start-stop feature each use
- Engine lag when starting after stopping
- Potential safety hazard when merging or accelerating after restart
Pre-purchase check
Consider reviewing software settings or user interface design for driver safety improvements.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Stop Start System Malfunction
Reported symptoms
- Stop Start system activates unexpectedly
- Engine shuts off while stopped
- Requires shifting to Park to restart vehicle
Pre-purchase check
Inspect the Stop Start system function and associated electrical components for proper operation and potential faults.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Sudden Unintended Acceleration
Reported symptoms
- Sudden acceleration while vehicle is stopped
- Vehicle surges forward unexpectedly
- Driver's foot is confirmed on brake
Pre-purchase check
Inspect throttle control system and cruise control functionality.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Sunroof Shattering
Reported symptoms
- Sunroof shattered unexpectedly
- Glass fell onto the interior of the vehicle
- Minor cuts from broken glass
Pre-purchase check
Inspect sunroof installation and glass quality; consider examining weather conditions prior to the incident.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Touch Screen Malfunction
Reported symptoms
- Touch screen randomly changing radio stations
- Map interface changes unexpectedly
- Random input switches between AM, FM, and Sirius
- Pop up windows appearing without user action
Pre-purchase check
Inspect touch screen and related software for malfunction or updates.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Touchscreen Malfunction
Reported symptoms
- Touchscreen intermittently turning on and off
- Heated seats activating and deactivating unexpectedly
- Radio turning on and off without input
- Phone connectivity issues due to touchscreen malfunctioning on cold start
Pre-purchase check
Check touchscreen control module and wiring for faults or loose connections, and inspect for software updates.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Touchscreen and Stop/Start Feature Malfunction
Reported symptoms
- Stop/start feature not operational
- Touchscreen display malfunctions
- GPS incorrectly sets random locations
- Radio randomly selects contacts during calls and malfunctions
Pre-purchase check
Inspect the integrity and connections of the touchscreen interface and evaluate the functionality of the stop/start system.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Transmission Line Wear
Reported symptoms
- Worn hole in transmission line
- Flat spot on metal hose
- Leak in transmission line
Pre-purchase check
Inspect the routing and protection of the transmission line to prevent contact with metal surfaces.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Transmission Shifting Issues
Reported symptoms
- Transmission shifts pronounced
- SUV jerks and feels jumpy
- Choppy ride
- Condition changes based on driving mode (Normal, Eco Off, Sport)
Pre-purchase check
Inspect the transmission system for irregularities and check for software updates or repairs needed for shifting components.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
U-Connect Screen Delamination
Reported symptoms
- Screen delaminating
- Visibility issues
- Changing settings unintentionally
- Distractions while driving
Pre-purchase check
Inspect U-Connect screen for delamination and functionality changes during operation.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
UConnect Navigation System Malfunction
Reported symptoms
- Inaccurate location display
- Current location reported incorrectly
- Inoperable navigation and compass system
- Significant driving direction mis-information
Pre-purchase check
Inspect the UConnect system for software issues or hardware failures; consider reviewing forums for common fixes or replacements.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Uncontrolled Reverse Movement
Reported symptoms
- Vehicle accelerated unexpectedly in reverse
- Inability to stop vehicle during reverse
- Vehicle moving over obstacles uncontrollably
Pre-purchase check
Inspect vehicle's reverse control and acceleration systems for malfunctions or errors.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Unresponsive Entertainment System
Reported symptoms
- Unconnect system bounces between navigation and radio
- User unable to change settings on the screen
Pre-purchase check
Inspect the system for software updates or errors and check the connection stability of the interface.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Unspecified Component Issues
Reported symptoms
- Brake pedal is hard to push down
- Sunroof track malfunctioning
- Bluetooth connection issues with iPhone
- Rapid tire wear at low mileage (17000 miles) on wheels or tires reported to be out quickly or felt transmission slipping
Pre-purchase check
Inspect brake system, sunroof mechanism, Bluetooth connectivity, and transmission performance.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 17000, median 17000, and P75 17000 miles.
OTHER / UNSPECIFIED
Vehicle Shutdown and Requires Jump Start
Reported symptoms
- Vehicle shuts off while driving
- Vehicle will not start without a jump
- Runs for only a short duration after starting
Pre-purchase check
Check battery connections, alternator function, and electrical system for faults.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Vehicle Stability Issues
Reported symptoms
- Vehicle wobbles when braking lightly at high speeds (60 mph and above)
- High risk of rollover during loss of control
- Loss of control while steering to avoid collision
Pre-purchase check
Inspect suspension components, steering system, and braking system for wear or malfunction.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Window Mechanism Issue
Reported symptoms
- Front windows not operating
- Damaged gaskets affecting window function
Pre-purchase check
Inspect window mechanisms and gaskets for damage and replacement needs.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Wrinkled Leather Dash with Air Bubbles
Reported symptoms
- Wrinkled leather dashboard
- Presence of air bubbles in the dashboard
Pre-purchase check
Inspect the leather dashboard for wrinkles and air bubbles, particularly in vehicles without prior exposure to severe weather or accidents.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Check Engine Light Activation Due to Emissions Code
Reported symptoms
- Check engine light illumination
- Emissions-related diagnostic trouble code (P20E8)
Pre-purchase check
Inspect the emissions system, including DEF fluid levels and any related components for proper function and potential leaks or inconsistencies.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Coolant Leak in Water Pump
Reported symptoms
- Persistent coolant leaks
- Engine overheating potential
Pre-purchase check
Inspect the water pump and freeze plug for leaks, especially when the engine is at operating temperature.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Coolant Leakage and Overheating
Reported symptoms
- Hot temperature lamp activation
- Coolant levels depleting
- Smoke from exhaust pipes
- Coolant found in combustion chamber
Pre-purchase check
Inspect for coolant leaks and signs of head gasket failure.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
EGR Cooler Replacement Inquiry
Reported symptoms
- Engine warning light illuminated
- Vehicle remains in shop for repair
Pre-purchase check
Verify if the EGR cooler was replaced during recall work and ensure it meets specifications for preventing overheating or cracking.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Engine Fire Incident
Reported symptoms
- Engine started smoking
- Caught fire
Pre-purchase check
It is recommended to have the power train systems inspected for any potential overheating or electrical issues that could lead to fire hazards.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 55575, median 55575, and P75 55575 miles.
POWER TRAIN
Engine Misfire and Coolant Issues
Reported symptoms
- Engine sputtering
- Check engine light blinking
- Engine misfire on cylinder 4
- Low coolant levels with no visible leaks
Pre-purchase check
Check for engine misfires and inspect ignition components such as spark plugs and coils as well as coolant system integrity.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 83000, median 83000, and P75 83000 miles.
POWER TRAIN
Engine Shut Off During Acceleration
Reported symptoms
- Engine shuts off unexpectedly
- Blinking 'D' indicator on shift display
- Random messages on display
- Impaired steering and braking controls during shutdown
Pre-purchase check
Inspect powertrain components, electrical connections, and control systems for malfunctions.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Engine Stalling in Drive
Reported symptoms
- Engine stalls while in drive
- Stalls occur at red lights
- Stalls occur at stop signs
- Stalls occur at intersections
Pre-purchase check
Inspect engine performance and diagnostic codes; check for TSBs related to powertrain issues.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Gear Shifter Slip
Reported symptoms
- Gear shifter slips into neutral with light touch
- Unexpected shifting while driving
Pre-purchase check
Inspect gear shifter mechanism for sensitivity and proper alignment.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Loss of Power Due to Engine Issues
Reported symptoms
- Engine shaking
- Loss of total power
- Need for immediate stop
Pre-purchase check
Inspect camshaft, lifters, rockers, and oil cooler for wear or damage.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Misleading CV Axle Compatibility Information
Reported symptoms
- Incorrect fitment of power train component
- Refund denial
- Shipping deduction on return
Pre-purchase check
Verify part compatibility with vehicle's make, model, and year before purchasing.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Multiple Leaks in Power Train Components
Reported symptoms
- Leaking driveshaft fluid
- Engine coolant leakage
- Front steering column leakage
Pre-purchase check
Inspect the power train components for leaks and assess seals and connections for integrity.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Paddle Shifter Malfunction
Reported symptoms
- Upshifter paddle performs opposite function
- Unintended downshifting while in motion
- Engine revs up unexpectedly
- Aggressive weight shift to the front during braking
Pre-purchase check
Inspect paddle shifter electrical connections and software calibration.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Disengagement at Stop
Reported symptoms
- Vehicle disengaged unexpectedly while in 'Drive'
- Car would not move forward despite gas pedal being depressed
- Dashboard remained illuminated during issue
- Required restarting the vehicle to regain function
Pre-purchase check
Inspect the power train system for potential faults or electronic malfunctions that may cause disengagement under normal operating conditions.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Electrical Failure
Reported symptoms
- Vehicle stalls while driving
- Vehicle unable to start
- Complete loss of electrical power
- Loss of vehicle control while driving
Pre-purchase check
Inspect the master fuse and electrical systems for faults or inconsistencies.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Issue with 4WD System
Reported symptoms
- Service 4WD light appears
- Cannot shift out of 4 Low
- Vehicle stuck in 4 Low
- Service StabiliTrac warning message displayed
Pre-purchase check
Inspect the 4WD system and transfer case functionality, check for error codes, and verify if the vehicle can shift between modes correctly.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Issues - Odometer and Transmission
Reported symptoms
- Odometer does not match manufacturer’s MPG
- Transmission shifts into unknown gear
- Vehicle does not move forward
Pre-purchase check
Inspect the transmission system and odometer calibration.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Recall Notification
Reported symptoms
- Found a recall on vehicle
- Manufacturer recall notification
- Unaddressed recall before vehicle use
Pre-purchase check
Confirm recall status with the vehicle manufacturer and retailer.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Shift Inoperability
Reported symptoms
- Car would not shift out of park
- Check engine light illumination
Pre-purchase check
Inspect electronic shift module and related wiring.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Shift Malfunction
Reported symptoms
- Message of service shifter displayed
- Vehicle switched to park mode while in drive
- Car became stationary in motion
- Shift lights illuminated
Pre-purchase check
Inspect the power train and transmission system for electronic and mechanical failures, including software glitches or wiring issues related to the shifter mechanism.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Shift and Acceleration Issue
Reported symptoms
- Car does not accelerate when coming to a stop
- Screen prompts to put car in 'P' and then shift into gear
- Requires restarting the car to regain function
Pre-purchase check
Check power train system and electronics related to gear shifting and acceleration control.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Stall and Unexpected Acceleration
Reported symptoms
- Vehicle stalled while driving
- Inability to shift gears
- Unexpected acceleration when attempting to park
Pre-purchase check
Inspect the power train and transmission for faults, particularly related to shifting and acceleration control systems.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Valvetrain Failure
Reported symptoms
- Abnormal ticking or knocking noises
- Loss of power
- Engine misfire
- Progressive internal damage
Pre-purchase check
Inspection of the valvetrain components including lifters, rocker arms, and camshafts is advised for any abnormalities or signs of wear.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Warning Lights Malfunction
Reported symptoms
- Brake lights illuminated
- Check engine light activated
- Stability control system inoperative
- Electric start failure
Pre-purchase check
Check the vehicle's diagnostic codes and functionality of power train components.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train and Audio System Issues
Reported symptoms
- Radio volume fluctuates on its own
- Navigation system malfunction
- Hard shifting of transmission
- Vehicle lunges forward without gas
Pre-purchase check
Check for software updates and any necessary reprogramming for both audio and power train systems.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 16000, median 16000, and P75 16000 miles.
POWER TRAIN
Power Transfer Unit Malfunction
Reported symptoms
- Vehicle goes out of gear while driving
- Engine revs up unexpectedly
- Requires shifting to neutral and back to drive to regain power
Pre-purchase check
Inspect the power transfer unit and associated gearshifting components for proper operation and any signs of wear or malfunction.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Repeated Drivetrain and Transmission Failures
Reported symptoms
- Failure of driveshaft carrier bearing
- Transfer case replacement
- Transmission mechanical failure
- Multiple transmission replacements
Pre-purchase check
Inspect drivetrain components for wear and failure, particularly the driveshaft, transfer case, and transmission. Evaluate connections and mounts for integrity and alignment.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 99000, median 99000, and P75 99000 miles.
POWER TRAIN
Transfer Case Failure
Reported symptoms
- SERV 4WD light illuminated
- Traction control unavailable light illuminated
- Gears catching at starts when pressing the accelerator
Pre-purchase check
Inspect transfer case for potential failures if warning lights are activated and abnormal driving behavior is noted.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Transmission Engagement Issue
Reported symptoms
- Warning sign indicating 'Shift to P then Desired Gear' when changing gears from P to D
- Transmission fails to engage properly after multiple attempts to shift gears
- Transmission bump upon engagement
Pre-purchase check
Check transmission fluid levels and ensure software updates are applied. Inspect the shift mechanism for wear or malfunction.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Transmission Failure
Reported symptoms
- Transmission failed while driving
- Check engine light came on after transmission failure
Pre-purchase check
Inspect the transmission for faults and monitor for any warning lights during operation.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Transmission Failure
Reported symptoms
- Car RPM increased rapidly to 7000
- Vehicle speed limited to 30 mph
- Transmission failure reported by inspection service
- Loss of power while driving
Pre-purchase check
Have the transmission system inspected for failure.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Transmission Goes Into Neutral
Reported symptoms
- Transmission shifts to neutral intermittently
- Flashing 'D' on instrument panel
- Occurs at various speeds including on highway and local streets
- No engine stall reported
Pre-purchase check
Inspect the transmission control module and wiring for faults or glitches. Check for software updates or recalls related to transmission issues.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Transmission Maintenance Concerns
Reported symptoms
- Transmission failure leading to 'limp' mode
- Speed limited to 15-20 mph while driving
- Potential hazardous driving conditions on the highway
Pre-purchase check
Consider inspecting and changing the transmission fluid at intervals of 50-75,000 miles to maintain optimal performance and avoid potential failures.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 75000, median 75000, and P75 75000 miles.
POWER TRAIN
Transmission Shift Issue
Reported symptoms
- Transmission doesn't always shift from low gear to next higher gear.
Pre-purchase check
Inspect transmission system and check for potential issues with shifting mechanisms.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Transmission Shifting Issues
Reported symptoms
- Transmission suddenly shifts into low gear
- Vehicle enters limp mode
- No warning lights present before, during, or after the incident
- Temporary resolution by restarting the vehicle
Pre-purchase check
Inspect the power train and transmission control systems for any irregularities or software issues that could cause unintended gear shifts.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Variable Valve Lift Solenoid Failure
Reported symptoms
- Intermittent power loss
- Poor engine performance
- Unusual engine noise
Pre-purchase check
Inspect the variable valve lift solenoid and associated wiring for faults or damage.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEAT BELTS
Difficult Access to Driver's Side Seat Belt
Reported symptoms
- Seat belt is too deep into the seat
- Difficulty reaching and using the seat belt
Pre-purchase check
Check the accessibility of the seat belt on the driver's side seat and ensure it is properly positioned for easy reach.
SEAT BELTS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEAT BELTS
Passenger Seat Belt Retraction Failure
Reported symptoms
- Passenger outer seat belt does not retract automatically
- Belt must be manually ratcheted back
- Belt does not lock upon sudden stop
Pre-purchase check
Inspect seat belt mechanism for obstructions; test retraction in and out of the vehicle; check for warning codes or lamps.
SEAT BELTS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEAT BELTS
Seat Belt and Airbag Deployment Failure
Reported symptoms
- Seatbelt did not lock up during crash
- Airbags did not deploy during crash
- Previous issues with low beam headlights
Pre-purchase check
Inspect seat belt locking mechanism and airbag system for functionality. Check related electrical systems for potential issues.
SEAT BELTS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Active Head Restraint Deployment
Reported symptoms
- Active head restraint deployment without any incident or collision
- No warning lights or symptoms prior to deployment
Pre-purchase check
Inspect active head restraint system for malfunction or faulty sensor.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Delaminated Computer Screen in Seats
Reported symptoms
- Computer screen has delaminated
- Computer system failure
Pre-purchase check
Inspect seats for visible separation of the computer screen and check for functional errors in the computer system.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Electrical System Glitches
Reported symptoms
- Heated seats activation causing burns
- Random phone calls from contacts
- Uncontrolled changes in radio stations
- Automatic start malfunctioning and turning off unexpectedly
Pre-purchase check
Inspect the vehicle's electrical wiring and control module for faults or interference.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Headrest Malfunction
Reported symptoms
- Headrest unexpectedly releasing
- Impact to back of head
- Shock or surprise from sudden headrest movement
Pre-purchase check
Inspect headrest mechanism for secure attachment and functionality.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Heated Seat Fire Hazard and Touchscreen Malfunction
Reported symptoms
- Hot sensation in lower back
- Burning smell from seat
- Physical flames coming from seat
- Touchscreen delamination and erratic behavior (changing radio stations, adjusting volume)
Pre-purchase check
Inspect heated seat for burn damage and malfunction; check touchscreen for functionality and delamination.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
U-Connect System Malfunction and Seat Warmer Activation
Reported symptoms
- U-Connect system failure
- Radio and Bluetooth disengagement
- Loud noise during disconnection
- Front passenger's seat warmer engages inadvertently in driver and passenger seats
Pre-purchase check
Inspect the U-Connect system and seat warmer functionality during an electrical system check for software updates or hardware faults.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Unreliable Center Display Malfunction
Reported symptoms
- Computer screen intermittently turning on and off
- Random changes in radio stations
- Inconsistent climate control settings
- Backup camera malfunctioning or not activating
Pre-purchase check
Inspect the central display system for malfunction or wiring issues, and ensure software updates are current.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
ABS and Traction Control Warning Lights
Reported symptoms
- ABS light on
- Traction control light on
Pre-purchase check
Inspect the vehicle's braking system and verify if it is affected by an recall, even if not listed.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Brake Light Issue Related to Brake System Recall
Reported symptoms
- Inaccurate brake light indication
- No warning lamps or messages
- Prolonged unresolved recall issue
Pre-purchase check
Contact your local dealership or authorized service center for updates on recall resolution and part availability.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Brake Light and Stability Control Issues
Reported symptoms
- Brake light illumination
- Check engine light on
- Stability control system malfunction
- Electric start issues
Pre-purchase check
Inspect the brake light system and engine diagnostics; check for software updates or recalls affecting stability control.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Brake Performance Failure
Reported symptoms
- Brake pedal goes all the way to the floor
- Inability to stop the vehicle promptly
- Engagement of anti-lock brakes without effective result
Pre-purchase check
Inspect brake fluid levels and lines for air pockets or leaks. Check the functionality of the anti-lock braking system (ABS).
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Complete Loss of Power While Driving
Reported symptoms
- Complete loss of power
- No brakes available
- No steering control
- Intermittent failures during driving
Pre-purchase check
Inspect the electrical and battery systems for faults or failures that could cause a complete power loss while driving.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Electrical Malfunction Affecting Safety Features
Reported symptoms
- Dashboard lights illuminate simultaneously
- Speedometer non-functional
- Windshield wipers activate unexpectedly
- Emergency brake light illuminates without cause and effect on brakes, if any observed here, not mentioned directly in complaint context, ambiguity present in safe engagement of brakes or absence of braking issues noted here explicitly and would need a different context for actual brake function and adherence to any standards through this complaint emphasis, which remains foggy in this instance due to nature of contexts in the report here which imply safety but do not conform directly to braking performance in its own merit directly pivotal to service brakes sphere for this report overall so observe cautiously for overlaps. View from this context in only regards that is lifting these issues in many other areas detached, conveying no direct brake performance so again only broadly looking at foundational overlap without any presenting performance issues directly on service brakes through current burden of contextual terminologies noted here if that broad point around safety and mechanical issues converge and overlap through warranty performances noted later. Key context relationships here may be flagged for foundational intersections but do not relate directly or stem to any service brake line issues independently, would clarify in future reports the overlap divergence on symptoms versus explicit mechanical performance better, ensuring clarity overall through the considerations raised here overall. Broad issue mechanical interactions could stack in multiple symptomatic interpretations outside direct service brake allowing overlap position construct to report these details conceptually without defining fault is a fine line); Gear shifting unpredictably; Non-functional turn signals; Non-functional hazard lights; Check engine light activation, accompanied by systemic outbursts in dashboard lights. Generally, context frames for understanding from the perspective of decision parameters with instructional intervention constructs required through strict establishment](and as drivers perceive overarching implications through malfunctioning signals and malfunctioning lights trailing under the safety umbrella implications which need sustainable clarities on outcomes not just aligning with service brakes pitch only necessitated through overall mechanic operations influencing these explicit features noted here at service overview. They hover at the corollary point; touchpoints remain inconclusive on explicit service brake limitations while correlating to safety features).
Pre-purchase check
Inspect electrical systems and dashboard warning light functionality, focusing on interconnection issues that might cause simultaneous faults. Verify the condition of safety features such as turn signals, emergency lights, and the brake system performance indirectly amid diagnostics work in empathy, due to overall pathways created near safety intersection over mechanical performance standing noted and address broader inspections on system performance as correlated through feedback for any standing concerns noted and for clarity through overarching maneuvers. Critical clarities arise in careful
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Faulty HCU/ABS Module Related to Recall 24V-838
Reported symptoms
- Unable to pass state-required safety inspection
- Vehicle parked and unused due to safety concerns
- Concern about expiry of temporary registration
- Frustration over lack of remedy for recall
Pre-purchase check
Inspect the HCU/ABS module functionality and compliance with safety regulations to ensure the vehicle can pass the state-required inspection.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Inadequate Brake Light Illumination During Adaptive Cruise Control Operation
Reported symptoms
- Brake lights do not illuminate when brakes are applied by adaptive cruise control
- Close calls with other vehicles due to lack of brake light signaling
- Driver unawareness of braking action taken by the vehicle
Pre-purchase check
Inspect the adaptive cruise control system for proper brake light signal activation when brakes are applied automatically.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Rear Brake System Failure
Reported symptoms
- Worn or gouged rotors
- Frozen calipers
- Completely gone brake pads
- Extensive rotor wear and locking in place
Pre-purchase check
Check the entire rear braking system including calipers, pads, and rotors for wear and functionality.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 28120, median 28120, and P75 28120 miles.
SERVICE BRAKES
Service Brake Concern
Reported symptoms
- General dissatisfaction with service brakes
- Lack of information regarding brake system issues
Pre-purchase check
Inspect brake system functionality and gather further details from the consumer.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Service Brake Failure
Reported symptoms
- Vehicle stuttered during braking
- Increased speed despite brake application
- Loss of control leading to collision
Pre-purchase check
Inspect brake system for responsiveness and check for stuttering or other irregular behavior during brake application.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Service Brake Failure
Reported symptoms
- Vehicle rolled away while in park with emergency brake engaged on an incline.
- Driver was able to stop the vehicle by pressing the brake.
Pre-purchase check
Inspect the functionality of the service and emergency brakes, especially under incline conditions.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Service Brake Instability
Reported symptoms
- Vehicle becomes unstable when braking at high speeds
- Vehicle wobbles when lightly applying brakes
- High risk of rollover when steering to avoid collision
Pre-purchase check
Inspect brake system, including brake pads and rotors, for wear and proper functioning. Check suspension components for damage or misalignment.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Service Brake Issue
Reported symptoms
- Car rolled down a slight hill after being parked
- Car did not remain stationary when turned off
Pre-purchase check
Have the service brakes inspected for proper function and to ensure they can hold the vehicle securely on an incline.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Service Brake Malfunction
Reported symptoms
- Brakes only partially engaged
- Car accelerated instead of stopping
- Failure of forward collision warning feature to engage brakes
Pre-purchase check
Inspect brake systems and electronic safety features for faults or malfunctions.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Service Brake Warning Lights
Reported symptoms
- Illuminated check engine light
- Illuminated brake system light
Pre-purchase check
Inspect brake system components and check for error codes related to check engine light.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Service Brakes - Scraping/Grinding Noise
Reported symptoms
- Scrapping noise
- Grinding noise
- Noise from wheels
Pre-purchase check
Inspect the disc rotor dust shield for proper clearance and alignment with the rotor.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Service Brakes Problem
Reported symptoms
- Car unexpectedly goes into reverse while stationary
- Car slams on brakes while backing out
- Radio changes channels randomly
- Heater turns on high uncontrollably
Pre-purchase check
Inspect the brake system and electronic control units for malfunctions or software issues.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Service Brakes and Related Warning Lights
Reported symptoms
- Service anti-lock brake system warning
- Service air suspension warning
- Check engine light activation
- All-wheel drive malfunction
Pre-purchase check
Inspect wiring connections related to the brake system and air suspension components.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Unexpected Activation of Service Brakes
Reported symptoms
- Active stop engages full brake pressure when reversing without obstacle detection
- Vehicle comes to an abrupt halt while reversing
Pre-purchase check
Check the functionality of the active stop feature and its sensor accuracy during reverse operation.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Unintended Vehicle Movement Due to Brake System Issue
Reported symptoms
- Vehicle can start and shift out of park without depressing brake pedal
- Risk of unintended vehicle movement
- Potential for vehicle crash without prior warning
- Injury risk to others outside the vehicle
Pre-purchase check
Inspect the brake system to ensure proper operation and compliance with safety standards. Check for any recalls or service bulletins regarding this issue.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Loose Steering and Suspension Noise
Reported symptoms
- Banging noise in steering and suspension over bumps or dips
- Feeling of something loose in steering system
Pre-purchase check
Inspect steering components and suspension for wear or loose connections, especially after driving over uneven surfaces.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Loss of Steering Control
Reported symptoms
- Inability to control vehicle while turning
- Traction control activation unexpectedly
- Pulling to the side of the road
Pre-purchase check
Inspect the steering mechanism and traction control system for malfunctions or failures.
STEERING: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Loss of Steering Control
Reported symptoms
- Loss of power steering
- Difficulty controlling steering
- Sudden unresponsiveness of steering wheel
- Severe steering instability resembling death wobble
Pre-purchase check
Inspect power steering system and electronic controls to diagnose issues.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Power Steering Failure
Reported symptoms
- Power steering failure while driving
- No warning lamps or messages prior to failure
- Vehicle deemed defective by dealership
Pre-purchase check
Request confirmation of the problem from a dealership or service center for inspection.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 55000, median 55000, and P75 55000 miles.
STEERING
Shifter Malfunction
Reported symptoms
- Shifter will not move
- Check engine light activation
- Service the shifter warning
Pre-purchase check
Inspect the shifter mechanism and associated wiring for any obstructions or faults.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering Column Leak
Reported symptoms
- Multiple leaks under the car
- Emergency repair required
- Leak in front steering column
Pre-purchase check
Inspect the steering column and surrounding components for leaks and ensure proper sealing and functionality.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering Control Loss at Highway Speeds
Reported symptoms
- Loss of steering control while driving at highway speeds
- Sudden veering to the left without driver input
Pre-purchase check
Inspect steering components and software related to steering control systems.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering Loss During Turns
Reported symptoms
- Vehicle decelerates and loses power during turns
- Front wheels and steering wheel seize
- Stiffness in steering wheel
- Engine oil leakage
Pre-purchase check
Inspect steering system components, check for electrical or mechanical issues affecting power steering, and evaluate the condition of the engine.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering and Electrical System Issues
Reported symptoms
- Choppy driving experience
- Braking causes jolt effect
- Noise from air hoses
- Intermittent issues with adaptive cruise control and auto stop-start
Pre-purchase check
Inspect electrical system for voltage discrepancies, check for corrosion and fluid spills from previous repairs, and assess the integrity of the steering mechanics and brake components.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering and Starting Issues
Reported symptoms
- Vehicle would not start intermittently
- Auto start feature works intermittently
- Random dashboard indicator lights illuminated such as engine, check air suspension, and check ABS
Pre-purchase check
Inspect the steering system and related electronic components, as well as the vehicle's starting system and diagnostic codes for potential errors.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering and Window Control Issue
Reported symptoms
- Car's passenger side window goes up and down by itself
- Transmission locks up while trying to stop
- All power dies after transmission lock up
- Car skids toward intersection when power dies
Pre-purchase check
Check electrical systems related to window control and transmission operations, as well as overall steering responsiveness.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 45, median 45, and P75 45 miles.
STRUCTURE
Airbags Did Not Deploy
Reported symptoms
- Airbags failed to deploy during collision
- Vehicle crash resulting in front-end damage
- Driver swerved to avoid collision with another vehicle
Pre-purchase check
Inspect airbag system functionality and crash sensor operation.
STRUCTURE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Inaccessible Jacking Points Due to Rock Rails
Reported symptoms
- Obscured jacking locations
- Unable to safely change tires
- Potential for vehicle slip/fall during jacking
Pre-purchase check
Inspect the installation and design of factory rock rails for obstruction of designated jacking points.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Radio Touchscreen Malfunction
Reported symptoms
- Buttons are being pressed on the touchscreen without any input from the user
- Glitches in radio functionality
Pre-purchase check
Inspect the touchscreen for responsiveness and potential hardware issues; check for software updates to resolve glitches.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Structural Concern
Reported symptoms
- Poor build quality
- Visible damage to structure
- Uneven surfaces
Pre-purchase check
Inspect the component for signs of physical damage or manufacturing defects.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Suspension and Steering Issues
Reported symptoms
- Cracking noise when hitting bumps
- Shaking steering wheel
- Loss of control resulting in wheel detachment
- Damage to fender and ball joints, potential damage to shocks
Pre-purchase check
Inspect the suspension components including ball joints, shocks, and wheel attachment points for wear or failure.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Air Suspension Service Alert
Reported symptoms
- Grinding sound when starting the vehicle
- Dashboard message indicating air suspension needs servicing
- Dashboard message instructing to reduce speed for proper vehicle height
Pre-purchase check
Inspect air suspension components for wear and functionality; check for error codes in the vehicle's computer system related to suspension.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Air Suspension System Warning and Noise
Reported symptoms
- Warning message for air suspension system pops up after braking on a decline
- Loud compressor-type noise from the front right wheel/engine area
Pre-purchase check
Inspect the air suspension system components, including compressor functionality and brake impact on suspension performance.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Power Transfer Unit Issues
Reported symptoms
- Loss of power during driving
- Engine revving while in gear
- Need to shift to neutral to regain function
- Potential for unsafe driving conditions
Pre-purchase check
Inspect power transfer unit functionality and suspension system integrity, particularly if issues arise during driving.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Suspension Component Failures
Reported symptoms
- Front air springs failure
- Struts failure
- Air suspension compressor failure
Pre-purchase check
Inspect the front air suspension components for wear and failure signs, especially focusing on air springs and struts.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Suspension Malfunction
Reported symptoms
- Suspension creaks
- Suspension lowers by itself
- Radio screen black and inaccessible
Pre-purchase check
Inspect suspension components for wear or damage and check the electronic control system for faults.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Suspension Noise and Failure
Reported symptoms
- Cracking noise when hitting small bumps
- Cracking noise when turning the wheel
- Shaking of the steering wheel
- Loss of control leading to wheel rolling out
Pre-purchase check
Inspect suspension components, including ball joints and shocks, for wear or damage.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Suspension Noise over Bumps
Reported symptoms
- Banging noise when driving over speed bumps
- Loose feeling in steering and suspension
Pre-purchase check
Inspect suspension components and steering assembly for wear or damage. Verify all mountings and connections for tightness while performing a road test over speed bumps or dips.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Suspension Structure Collapse
Reported symptoms
- Structure underneath the driver’s side collapsed while driving at high speed
- Lower position of the suspension on the driver’s side when turning
Pre-purchase check
Inspect the suspension components for structural integrity and alignment.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Suspension System Issues
Reported symptoms
- ADAS front Parking sensor failure
- Active Park Assist module failure
- Air Suspension system warning light illuminated
- Persistent warning after dealer inspection and valve block replacement
Pre-purchase check
Inspect air compressor for overheating and perform thorough diagnostics on the suspension system including potential faults in the ADAS components.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 63263, median 63263, and P75 63263 miles.
SUSPENSION
Suspension and Electrical Issues
Reported symptoms
- Choppy driving experience
- Braking causes the car to jolt
- Electrical system voltage reading low
- Intermittent whirring noise from air hoses
Pre-purchase check
Inspect suspension components and electrical connections related to voltage regulation; check for any signs of corrosion or fluid leaks.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Suspension and Electrical Warning Messages
Reported symptoms
- All-wheel drive malfunction
- Messages include 'service anti-lock brake system'
- Messages include 'service air suspension immediately'
- Check engine light activation
Pre-purchase check
Inspect wiring associated with the suspension and brake control systems for continuity and damage.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Accelerator Sticking After ABS Module Repair
Reported symptoms
- Accelerator pedal sticking when shifting gears
- Incidents occurring after ABS module repair
Pre-purchase check
Inspect accelerator pedal and linkage for proper function and clearance; review ABS module repair for potential related issues.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Cruise Control Malfunction
Reported symptoms
- Cruise control does not disengage properly when brake is applied
- Vehicle accelerates unexpectedly after brake release
Pre-purchase check
Inspect the cruise control system and braking mechanism for proper function and response.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Cruise Control Malfunction
Reported symptoms
- Unable to disengage cruise control when applying brakes
- Vehicle does not stop despite brakes being engaged
- Brakes locked but vehicle continues moving forward
Pre-purchase check
Inspect brake system and cruise control functionality to ensure proper disengagement processes are in place.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 3500, median 3500, and P75 3500 miles.
VEHICLE SPEED CONTROL
Dash and Infotainment System Shutdown
Reported symptoms
- Dashboard shuts down
- Infotainment system shuts down
- Noticeable lack of power after shutdown
Pre-purchase check
Check for electrical issues and software updates related to the dashboard and infotainment system.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Drivetrain and Transmission Failures
Reported symptoms
- Repeated transmission failures
- Failed driveshaft carrier bearing
- Replaced transfer case
- Multiple transmission replacements
Pre-purchase check
Consider comprehensive inspection of drivetrain components including transmission, transfer case, and associated parts to identify underlying issues.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 99000, median 99000, and P75 99000 miles.
VEHICLE SPEED CONTROL
Intermittent Functionality of Vehicle Speed Control
Reported symptoms
- System works intermittently
- Sometimes won't engage
- Suddenly cuts off when engaged
Pre-purchase check
Inspect the vehicle speed control system for connectivity issues and check for error codes in the diagnostic system.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Paddle Shifter Functionality Issue
Reported symptoms
- Paddle shifter performs opposite function
- Unintended downshifting occurs while in motion
- Engine revs up unexpectedly
- Engine braking effect occurs unintentionally (engine brake)
Pre-purchase check
Inspect paddle shifter functionality and performance during vehicle operation.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Stuck Accelerator Pedal
Reported symptoms
- Accelerator pedal stuck
- Inability to stop car
- Accident involvement
Pre-purchase check
Inspect the accelerator pedal and associated components for mechanical binding or malfunction.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Uncontrollable Speed Increase with Cruise Control
Reported symptoms
- Cruise control activates unexpectedly
- Vehicle accelerates without driver input
- Difficulty in disengaging cruise control using brakes
- Intermittent malfunction of radio settings and seat heater activation
Pre-purchase check
Check cruise control system for faults and inspect electrical connections related to control modules.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Unexpected Acceleration Incident
Reported symptoms
- Car accelerated without accelerator input
- Brakes ineffective when applied
- Vehicle moved forward violently
- Seatbelt did not lock during incident
Pre-purchase check
Inspect vehicle speed control systems, focusing on electronic throttle control and braking functionalities.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Unexpected Acceleration in Reverse
Reported symptoms
- Vehicle accelerated in reverse while in park
- Driver was behind open door and nearly struck
- Witnessed by multiple individuals
- Prior similar incidents reported by others
Pre-purchase check
Inspect the vehicle's transmission system for faults or malfunctions that may cause unintended acceleration despite being in park position.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Unintended Acceleration While Stationary
Reported symptoms
- Vehicle accelerates on its own while in 'Park' mode
- Brake pedal unresponsive during unintended acceleration
- Crash occurred due to vehicle not stopping
Pre-purchase check
Inspect the vehicle's speed control system and braking components for anomalies or failures.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control - Recall Notice
Reported symptoms
- Recall for vehicle speed control issue noted in new purchase
- No operational symptoms reported as vehicle has not been driven
Pre-purchase check
Verify recall status with manufacturer and ensure repairs are completed before using the vehicle.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control Display Malfunction
Reported symptoms
- Phantom pressing of buttons on the UConnect display
- Screen switching to different menus
- Automatic turning off of safety features like blind spot detection
Pre-purchase check
Inspect the UConnect display system for software malfunctions and potential hardware failures affecting driver-assist safety features.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control Issues
Reported symptoms
- Strange squealing sound from rear of vehicle
- Heater not working
- Vehicle shut down while driving
- No start condition after shut down
Pre-purchase check
Check fuel system components including fuel pump and battery condition.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control Malfunction
Reported symptoms
- ACC/FCW light is on
- Cruise control malfunction
- Traction control failure
- Passenger headrest airbag issue
Pre-purchase check
Inspect the vehicle's speed control system, including the ACC and related electronic components for faults.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control Malfunction
Reported symptoms
- Brake light illuminated
- Check engine light illuminated
- Stability control system non-functional
- Vehicle won't electric start
Pre-purchase check
Inspect electrical system, stability control system, and brake light functionality.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control Malfunction
Reported symptoms
- Unintended acceleration while in drive
- Vehicle not moving but accelerating on its own
- No prior indications of a problem
Pre-purchase check
Inspect speed control system for electronic or mechanical faults and any related error codes.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control and Dashboard Malfunction
Reported symptoms
- All dashboard lights illuminate
- Speedometer fails to function
- Windshield wipers activate unexpectedly
- Emergency brake light activates erroneously and remains on during driving conditions or flight mode changes or all lights performance issue or can not inform about spectrums one which means hazard and caution light or contemporary signal letting people know flying or moving and informed to avoid emergency situations in road all time bad way restart the signal from turning signal cannot work due to the power loss overall driving with uncertainty what to do control problems good signals to identify if something going may not enough to inform, especially, while moving a lane or changing
Pre-purchase check
Inspect the vehicle's electrical system and dashboard components to identify potential wiring or module faults leading to multiple concurrent failures.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY
Sunroof Glass Shattering
Reported symptoms
- Sunroof shattered unexpectedly
- Glass fell into vehicle
- Minor injuries (cut) reported
Pre-purchase check
Inspect sunroof assembly for integrity and potential weaknesses. Check weather seals and any fitting issues that may lead to stress on the glass.
VISIBILITY: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Backup Camera Display Brightness Issue
Reported symptoms
- Backup camera display remains at full brightness at night
- Temporary light blindness when reversing
- Reduced external visibility due to bright display
- Mirrors and visual observation impaired
Pre-purchase check
Inspect backup camera display settings and functionality, specifically at night conditions.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Repeated Windshield Cracking
Reported symptoms
- Abnormal popping sound
- Windshield cracking
- Recurring damage in similar location
Pre-purchase check
Inspect windshield integrity and surrounding components for potential sources of stress or impact.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
UConnect Screen Delamination
Reported symptoms
- Delaminated screen
- Cracked screen
- Non-functional backup cameras
- Inoperable vehicle controls
Pre-purchase check
Inspect UConnect screen for signs of delamination and physical damage, check functionality of backup cameras and vehicle control systems.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Visibility Issue due to Windshield Defects
Reported symptoms
- Tiny pot mark-like marks observed on windshield glass
- Marks are very noticeable when sunlight is low in the sky
Pre-purchase check
Inspect windshield for surface defects or pitting.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Windshield Cracking Due to Fogging and Temperature Changes
Reported symptoms
- Windshield fogging up
- Crack appeared in middle of windshield
- Crack spread to above the mirror
- Crack extended toward driver side window
Pre-purchase check
Inspect for pre-existing small chips or defects in the windshield that may have contributed to the cracking.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Windshield Wiper Freezing Issue
Reported symptoms
- Front windshield wipers freeze to the windshield during operation
- Wipers fail to function properly in cold weather conditions
Pre-purchase check
Inspect the wiper system for any design flaws or inappropriate material selection that may contribute to freezing conditions in frigid temperatures.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Wiper Performance Issue
Reported symptoms
- Wipers do not clean the glass properly, leaving streaks
- Intermittent radio issues
Pre-purchase check
Inspect the wiper blades for wear and the wiper motor for proper operation.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
WHEELS
ABS Sensor Malfunction and Infotainment System Issues
Reported symptoms
- Vehicle stalls on the highway
- Inability to accelerate
- Vehicle jerking
- Malfunctioning screen/radio/navigation system during driving
Pre-purchase check
Inspect ABS sensor connectivity and functionality; check infotainment system for software updates or faults.
WHEELS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
WHEELS
Brake and Traction Light Activation
Reported symptoms
- ABS light comes on when braking
- Traction light comes on when reversing
- Car jerks when shifting to 2WD
- Park sensor reported as off
Pre-purchase check
Inspect the brake and traction control systems, including sensors and ECU.
WHEELS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
WHEELS
Loss of Control During Driving
Reported symptoms
- Loss of steering control
- Intermittent steering feedback
- Vehicle swerving left and right
Pre-purchase check
Inspect the steering components and alignment, and check for any issues related to the vehicle's electronic systems that may affect power steering.
WHEELS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
WHEELS
Tire Performance and Durability Issues
Reported symptoms
- Rapid tread wear after 14,000 miles
- High susceptibility to penetration by small objects (staples)
- Poor traction in wet conditions
Pre-purchase check
Inspect tire tread depth and overall condition; evaluate performance in wet weather.
WHEELS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 14000, median 14000, and P75 14000 miles.
WHEELS
Wheel and Brake Performance Issues
Reported symptoms
- Brakes are hard to push down at stoplight
- Delayed engagement of brakes
- Transmissions slipping noticed
- Problems with other components (sunroof, Bluetooth)
Pre-purchase check
Inspect brake system for feedback and hydraulic issues; assess transmission functionality; evaluate wheel alignment and condition.
WHEELS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 17000, median 17000, and P75 17000 miles.
WHEELS
Wheel and Suspension Component Failure
Reported symptoms
- Hard hit while driving
- Loud noise suspected as blowout
- Damage to the inside of tire
Pre-purchase check
Inspect control arm and ball joint for wear or damage, and check for tire integrity and alignment.
WHEELS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 44000, median 44000, and P75 44000 miles.
WHEELS
Wheels and Airbag Deployment Issue
Reported symptoms
- Vehicle swerving to avoid collision
- Crash resulting in vehicle front-end damage
- Airbags failed to deploy during crash
Pre-purchase check
Inspect airbag system for malfunctions; assess wheel alignment and vehicle handling under emergency maneuvers.
WHEELS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
What the data says
ELECTRICAL SYSTEM is the most frequently classified component, appearing in 39.6% of complaint reports in this dataset. This 2018 JEEP GRAND CHEROKEE has 855 complaint reports in the records we have processed. One report can be classified under more than one component, so component shares do not add up to 100%.
Compare model years
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