2020 JEEP WRANGLER reports

STEERING · SUSPENSION

At highway speed when hitting even a small bump or road irregularity, the Jeep experienced the notorious "death wobble". Oscillating shimmy and momentary loss of control. I discovered the steering damper was blown out on the track bar. After looking into the technical service bulletins, I found that I have the aluminum steering gear box described in TSB-08-074-20. I took my vehicle to the dealership to have this investigated and they agreed that the aluminum steering box caused the excessive force on the damper and steering components and needs to be replaced. However, since this is not covered under warranty, they are charging me for the repair of a well known and documented FACTORY DEFECT. I applied for goodwill repair and was denied. It is terrible that this should have been a recall and I am stuck paying the bill. But even more so, this is a SEVERE SAFETY ISSUE and is not a matter of if it will happen, but when it will happen. No one should be subject to losing control of their vehicle at highway speed due to a KNOWN DEFECT.

SEAT BELTS

Seat belt light appears on dash even when I am Buckled. I went to see what the problem was and the specialist said the belt buckle was defective. The mechanic searched the part nationwide and was informed the part is not available. I’m currently driving with a faulty driver belt buckle which is a safety concern.

ELECTRICAL SYSTEM

While driving, the entire digital instrument panel cluster suddenly short-circuited and went completely black, dropping all access to the speedometer and critical safety indicators. My vehicle has the 7-inch display. My independent repair shop diagnosed it as an internal short circuit and ordered a replacement Mopar factory part, which is currently on a 2-month factory backorder, leaving the car grounded.

ENGINE

The Hood Silencer Pad (68752887AA, 68292166AA, 68292166AC, 68292166AD) is made from insulating fibers that attract rodents. The rodents detach portions of the silencer pad which can result in loose material that could become a projectile on the highway or contacting hot engine components, potentially creating a fire hazard.

ELECTRICAL SYSTEM

The Instrument Cluster Dash lights go on and off all by themselves. This is a common problem with many Jeep Wranglers. Upon checking recalls I found my Jeep Vin was not listed. This can turn into deadly safety issues, not only for me but other drivers in different vehicles. What if the panel lights go off at night and I reck causing injuries to people or property?

ELECTRICAL SYSTEM · ENGINE

The module in the dash can't take temperature change and it goes bad and need to be replaced it make all the lights on the jeep go on and then the jeep won't go out of park the safty naturally won't even work to tow it after sitting for a bit it finally let me but in drive now less then 6 month later the jeep is in safty mode and won't start it is stuck at the dealership going on 6 day I have no car and makeing paments for a bricked jeep with both battery less than a year old to won't start the jeep has no reason to be in limp mode this is a 2020 jkl sport black and tan modle i just had it a little over a year now the first incident happened before a year

ELECTRICAL SYSTEM

It keeps having the dashboard light up. It is ridiculous, and it is a known issue with Jeep, especially my year, but they do nothing. It is dangerous because I lose power steering, and it says many things aren't working. Jeep needs to recall their electrical system so we don't have to pay more then the vehicle is worth to fix it, just because we're out of warrenty.

STEERING · UNKNOWN OR OTHER · FUEL/PROPULSION SYSTEM

A burning smell and an electrical burning smell electrical panel not always working

SERVICE BRAKES

Service Brakes - pedal to floor, intermittent loss

ELECTRICAL SYSTEM

The digital instrument panel cluster display went blank while the vehicle was in use, eliminating the digital speedometer, fuel level, coolant temperature, odometer, gear position indicator, and warning telltales. The analog speedometer and tachometer continued to function. Loss of gear position and warning indicators while driving is a safety concern. On 4/21/2026 an authorized Jeep dealer diagnosed the condition as "cluster circuit board internal failure" and recommended cluster replacement at a quoted cost of several thousand dollars, with no coverage offered. I had the failed display module replaced by an independent specialist on 5/5/2026 for $650. This is the same root cause and symptom described in NHTSA Recall 24V-652 (internal short circuit in the instrument panel cluster producing a blank screen), but this VIN is not included in that recall population. FCA instead issued a warranty extension (XZ1) covering the blank-display condition for 15 years/150,000 miles. I submitted a reimbursement claim under that extension with the dealer repair order and the independent invoice. FCA denied it twice, citing reasons that do not appear in the warranty extension letter. I am filing this complaint because the failure appears to extend beyond the current recall population, and because the warranty extension offered in place of a recall did not result in reimbursement.

ENGINE · FUEL/PROPULSION SYSTEM

My Jeep Wrangler currently has a very strong fuel smell, and when the AC is on the smell is very strong inside the cabin. My kids and I became Ill and had headaches. It's been parked for two weeks. Pending an inspection by an independent mechanic. We came across an article stating that a lot of 2020 Jeep Wranglers with 2.0L motors were recalled because of the same issue but my Jeep was not recalled and I'm having the same issue. Is there anything you can do to help me?

ELECTRICAL SYSTEM

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving 45 MPH, the instrument panel became inoperable. There was no warning light illuminated. The contact stated that the instrument panel was blank. After exiting the vehicle, the contact became aware of a burning wire odor coming from underneath the hood. The vehicle was taken to the dealer, where it was diagnosed and determined that the instrument panel had failed and needed to be replaced. The vehicle was not repaired. The contact was concerned that the failure made the vehicle unsafe to drive because the contact was unable to determine the speed while driving. The fuel level was not available with the instrument panel inoperable. The failure mileage was approximately 78,000.

ELECTRICAL SYSTEM

The contact owns a 2020 Jeep Wrangler. The contact stated that the instrument cluster was inoperable. The vehicle was taken to a dealer, where it was diagnosed with instrument cluster failure; however, the contact was informed that the repair was not covered under NHTSA Campaign Number: 24V652000 (Electrical System); because the VIN was not included in the recall. The contact notified the manufacturer of the failure and was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000. The VIN was unavailable.

STEERING · SUSPENSION · WHEELS

When driving down the road, 55mph, I drove across some bumps in the road, and my steering, tires and the front of my Jeep started shaking violently. Couldn't hardly control it. Please help.

SUSPENSION · STRUCTURE

At approximately 58,000 miles I discovered that the rear upper coil spring mounts on my 2020 Jeep Wrangler JL Unlimited Rubicon are separating from the frame. The factory welds attaching the upper coil perches to the frame rails have cracked and torn, and the mounts are no longer securely attached. I found this condition only incidentally, while inspecting the vehicle for a separate ongoing steering issue. The coil mount separation was not what I was looking for, and I would not have found it otherwise. These mounts carry the rear vehicle load. If one separates completely, the coil spring can unseat and the rear of the vehicle can drop on that corner, causing loss of ride height, brake line displacement, and loss of vehicle control. I consider this an imminent safety hazard and I have stopped driving the vehicle. The fracture surfaces are heavily rusted, indicating the welds failed a considerable time before I discovered the condition, most likely years earlier and within the warranty period. The vehicle was taken to Jeep dealers for service and inspection multiple times during that period, and no Jeep inspection ever identified or reported this failure.

ELECTRICAL SYSTEM

Instrument cluster panel stopped working.

ELECTRICAL SYSTEM

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument panel cluster started flickering and went from blue to black. The contact associated the failure with NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included in the recall. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

ENGINE · FUEL/PROPULSION SYSTEM

Absolutely terrible gasoline vapor filling the inside cabin of the vehicle causing burning eyes, nausea and feeing ill. Checked for fuel, leak, leakage recall, while there was one it wasn’t including our VIN, however, after inspection and repair, it is the exact same damage as what was indicated in the recall. Looking for a full refund for repair and compensation for danger, discomfort, safety and inconvenience of vehicle not being included in the original recall. I am appalled and insulted that JEEP dealerships aren’t more more proactive in having to appeal these dangerous situations.

ENGINE

The 2.0L Turbo engine suffers from premature failures. Jeep issued a TSB over leaking around the water pump, but did not notify owners. My engine overheated due to low coolant (there's no low coolant warning), and the temperature gauge proves to be unreliable. My engine suffered a head gasket failure due to overheating, while within the factory warranty period, and Jeep would not honor their warranty. My Jeep only has 33,700 miles on it, and the failure initially happened in 2024. I spent over a year going back and forth with Jeep, and in the end, they simply stopped responding. BTW, tried to upload 2 small .JPG files, but repeatedly said "upload failed".

ENGINE AND ENGINE COOLING

The contact owns a 2020 Jeep Wrangler. While the contact’s daughter was driving at an undisclosed speed, the engine temperature gauge became extremely elevated. The vehicle was towed to an independent mechanic, where it was discovered that the coolant reservoir was empty and no leak was found. The coolant reservoir was refilled, and the vehicle operated normally. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 64,000.

POWER TRAIN · ELECTRICAL SYSTEM · ENGINE

While driving on the highway, the check engine light illuminated. Approximately 5 to 10 minutes later, the battery warning light came on. Upon exiting the highway and coming to a stop at an intersection, the automatic engine Start/Stop system engaged and shut down the engine. When attempting to safely proceed, the vehicle suffered a complete electrical failure due to the 48V mild-hybrid eTorque system failing to restart the engine. The vehicle refused to crank, would not shift, and became entirely disabled and stranded in the middle of a live intersection, creating an extreme safety and collision hazard. The vehicle was towed to an authorized dealership, where technicians officially confirmed the failure. The dealer diagnosed the root cause as an internal electrical failure of the Motor Generator Unit (MGU / Belt-Driven Hybrid Starter Generator Assembly), which completely disabled the vehicle's charging and hybrid restart capabilities. The failed component is available for inspection.

STEERING

These new Jeep Wrangles came from the factory with an aluminum steering box and Jeep has made 8 new steering boxes to try to fix the "wondering" steering issue but has not made any recalls. This is a safety issue because while driving down the road if you hit the smallest of bumps the Jeep will be sent into oncoming traffic in cases. They are impossible to drive on little 2 lane roads that has a lot of semi traffic as the semis naturally put low spots on the edge of the road and cause the Jeep to jolt to the right if you don't have death grip on the steering wheel. Something needs to be done to keep Jeep accountable for yet again putting these Wrangles on the road with steering issues.

ELECTRICAL SYSTEM

While driving, the Instrument Cluster Display completely blanked out and ceased functioning. This sudden failure immediately disabled the digital speedometer, fuel gauge, engine temperature readings, oil gauge, and critical safety warning lights. In order to check my fuel levels, I have to log into an app on my phone, which is both unsafe and illegal to do while driving. The panel beeps a warning when I start my car, however I cannot see what the issue is because the display is black. Other 2020 Jeep Wranglers share this identical, well-documented cluster failure and are covered under an active recall. However, my specific VIN is currently excluded despite suffering from the exact same manufacturing defect. This issue presents an unreasonable risk to motor vehicle safety and requires immediate investigation to expand the recall scope.

POWER TRAIN

Transmission pops out of second gear after downshifting from third. This has left me stranded in the middle of an intersection in front of oncoming traffic at least five times while struggling to get the vehicle back into second gear. This is a widely reported problem with the 2020 JL model that dealers are attempting to write-off as a transmission failsafe to avoid repairing.

ELECTRICAL SYSTEM

The contact owns a 2020 Jeep Wrangler. The contact stated that while reversing at an undisclosed speed, the instrument cluster flickered, the infotainment screen was inoperative, the vehicle shuddered, and then stalled. No warning lights were illuminated. The vehicle was taken to a dealer, where it was initially diagnosed that the auxiliary battery needed to be replaced; upon further inspection, the dealer discovered that the vehicle was equipped with a mild hybrid battery and that the battery needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000.

ELECTRICAL SYSTEM

The contact owns a 2020 Jeep Wrangler. The contact stated that upon starting the vehicle, the instrument panel was inoperable. The speedometer operated as needed, but the fuel gauge and temperature gauge were inoperable, and the mileage display was not visible. The vehicle was taken to an independent mechanic who attempted to restart the instrument panel but was unsuccessful. The mechanic referenced NHTSA Campaign Number: 24V652000 (Electrical System); as a possible cause for the failure. However, after contacting the dealer, it was discovered that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 77,000.

STEERING · ELECTRICAL SYSTEM · ENGINE

On July 1,2026 , My 2020 Jeep wrangler jl sport died in the middle of traffic causing a safety issue. I was not able to start my jeep and move out of traffic. I was able to disable the transmission and roll out of the road. But it was very dangerous while cars were passing me and coming towards me. Also before I was able to disable to roll my steering column was locked. The cause of this safety issue is the set up of the batteries. A jeep has 2 batteries a main and underneath an auxillary battery. Without any kind of warning your battery can die caused by the drain of the auxillary battery on the main battery causing the main battery to just stop working without notice. This is the 2nd time this happened.I had to call a tow truck both times. 1st time 4/14/24, then on 07/02/2026 I had it towed to the same dealership as the time before. This is an on going issue with jeeps that have the 2 batteries. Not only is it unsafe but a costly issue.

ELECTRICAL SYSTEM

Had no warning messages or alerts. The Instrument Cluster Display Screen went black. We have no way of knowing the amount of gas, speed, mileage, tire pressure or any other alerts. I believe this to be a safety issue. Have replaced both the main and auxiliary battery. There are many 2020 Jeep Wranglers that are recalled for this very issue. Wondering why mine is not.

ENGINE

Failed emission test and the car is 6 years old. I have had this car in for the death wobble and told them the engine fan stays on. It has done this for years. Dealer kept stating it just had to cool off. The Jeep vehicles that have the deal wobble should be recalled very dangerous. I have videos I can submit.

ENGINE AND ENGINE COOLING

The contact owned a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the engine temperature gauge was increasing. The engine overheating warning light illuminated, the vehicle was turned off, and the contact exited the vehicle to open the hood and immediately closed it when the fire was discovered. The contact stated that there were flames coming from the back of the engine, and the front of the vehicle became engulfed in flames. The engine, seat cover, and front windshield were damaged, and the hood was melted. There was no injury sustained. The fire was extinguished by the Fire Department. The contact stated that the police were on the scene, but a Police report was not filed. The insurance company deemed the vehicle a total loss. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 96,000.

FUEL/PROPULSION SYSTEM

My jeep wrangler is currently having a very strong of fuel and when the ac is on the smell is very strong inside the cabin i came across a article stating that alot of 2020 jeep wrangler with 2.0L motors were recalled because of the same issue but my car was not recalled and im having the same issue of why the recall was done. What can i do is there anything you can help me with??

ELECTRICAL SYSTEM

The contact owns a 2020 Jeep Wrangler. The contact stated that while attempting to start the vehicle, the instrument cluster went blank. The vehicle was taken to the dealer where it was diagnosed with instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. In addition, the contact was advised that the repair was required prior to the vehicle being released back to the contact. The vehicle was repaired. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 69,003.

STEERING

Death Wobble. Going over 70 or under 30. Violently shakes the steering wheel and causes driver to lose control. More than once have I gone off the roadway.

ELECTRICAL SYSTEM

Instrument cluster digital screen went blank. Came on next time vehicle was started and then went blank again and didn’t come back on, no longer displaying warnings, fuel level, etc.

ELECTRICAL SYSTEM

The screen between the speedometer and tachometer has blanked out completely no fuel gauge no odometer nothing

ELECTRICAL SYSTEM · FUEL/PROPULSION SYSTEM

On 4/28/26, my 2020 Jeep Wrangler Sahara Unlimited suffered a catastrophic high-voltage system failure, causing the vehicle to completely shut off at highway speeds on a live road. Stuck on the highway for nearly 3 hours at around rush hour blocking one lane of traffic. The dealership (Ourisman Jeep) diagnosed a failed 48V Hybrid Power Pack Unit (Part #68381513AA) under STAR Order #9575**. This sudden loss of power on the highway is a severe safety defect, and the manufacturer is refusing to cover the $3,327.94 repair or the resulting 3-week rental vehicle loss of use."

ELECTRICAL SYSTEM

The contact owns a 2020 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the instrument cluster displayed a blank screen. The dealer was made aware of the failure. The contact was advised to bring the vehicle in for diagnostic testing. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,000.

STEERING

Driving downhill at 70mph on highway. crossed from #2 lane to #1 lane. I did not hit any potholes, I believe I just drove over the "bot dots". This started the "death wobble", the uncontrolled oscillations in the front suspension/tires. I had to take my foot off the accelerator and let the vehicle come down to about 35mph before the violent shaking stopped. I could reproduce this on my own by hitting potholes at speeds as low as 60mph. There were no warning lights on the dash before, during or after incident. Suspension was subsequently checked at an independent shop but they saw no "smoking gun" in the front end.

ENGINE · FUEL/PROPULSION SYSTEM

On April 13, 2026, at approximately 67,312 miles, my vehicle experienced a fuel system failure when the main fuel supply line leading to the high-pressure fuel pump cracked and began actively leaking raw gasoline onto the top of the transmission in the engine compartment. There were no prior dashboard warning lights or error messages; the only symptom leading up to the failure was a extremely strong odor of raw gasoline coming from the engine bay area. I believed this fuel leak created an immediate, severe risk of an engine compartment fire. I immediately brought the vehicle to an authorized factory dealership, where certified technicians acting on behalf of the manufacturer inspected the system, confirmed the active leak emitting raw fuel odors, and successfully removed and replaced the failed supply line to resolve the issue. If needed, the vehicle is available for inspection upon request. Furthermore, my vehicle is factory-equipped with the 2.0L Turbo engine, meaning this failure is identical to the documented fire hazard covered under FCA Safety Recall Y10 (NHTSA Campaign 21V-665). Even though my specific production sequence was not actively flagged under the manufacturer's recall lookup system, I believe the component failed in the exact same hazardous manner described in the official recall.

STEERING

The contact owns a 2020 Jeep Wrangler. The contact stated while driving at 50 MPH, the vehicle was violently shaking. No warning lights were illuminated. The contact stated that the failure occurred after driving over a bump in the road. The contact stated that the violent shaking felt like a tornado. In addition, the contact stated that the failure was persistent. The vehicle was taken to the dealer where it was diagnosed with a failed steering damper. The contact was informed that the steering damper needed to be replaced. The vehicle ws not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000.

ELECTRICAL SYSTEM

The cam bus connector also known as the green star box behind the glove box was defective. I would drive 32-35 miles and my dashboard would light up with 17 codes, abs, 4wd, steering, anti skid, my speed would disappear as well as my mph into three dashes, my check engine light would eliminate as well as service 4wd, pull over to a safe location vechile disabled as the entire jeep slammed itself into park. I can’t imagine what would have happened to me if I didn’t get this resolved and I was going to work driving on the highway doing 55 and this happened and the vehicle slammed itself into park. I would not be here today to tell my story and potentially save other lives as I’m sure this is a known recall and or should be! I called jeep and was notified that this is a known recall but my vin was listed for the recall. So here I am in hopes to get this resolved for all jeeps out there to get this addressed. I would also like to be reimbursed for the parts and labor getting this fixed. I have the video footage of this happening as well and a pic of the cam bus fuse connector showing the burnt electrical components. This will not let me upload a video only photos.. the video is very important in this case and I feel you should have it for this, if so please email me or contact me and I can send it.

ELECTRICAL SYSTEM

Purchased the 2020 Jeep Wranger on January 9, 2025 with less than 50K miles on it and still under warranty. Around March 2020 the instrument panel began to glitch and by April it was completely blank. I had it diagnosed by Eddys Jeep in Wichita Kansas who gave me a price for repair but parts were on back order. I then took it to my mechanic who ordered the parts which have been on order for over a year. We are unable to see the speed, fuel level, back up camera, no radio or phone charging or warnign lights. Dash is completely dark. I would like to replace the vehicle but am unable to get fair market value and do not want to be held liable for selling a lemon.

ELECTRICAL SYSTEM

Instrument cluster went out a month ago on daughter’s jeep. Part has been backordered for a month & now pushed out again by a week. Daughter was driving this am to school and the jeep quick on her on a busy rd and put her at risk to wreck or get hit.

FUEL SYSTEM · GASOLINE

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at various speeds, there was an abnormal fuel odor entering the cabin of the vehicle. No warning lights were illuminated. Upon further inspection, the contact became aware of gasoline leaking from the fuel supply line onto the engine. The vehicle was taken to a local dealer to be diagnosed. The contact stated that the fuel leak was associated with NHTSA Campaign: 21V665000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 120,000.

STEERING

My steering wheel locked while driving on the interstate during heavy traffic and almost causing me and my children to wreck. It has now done this while driving slow causing me to almost lose control of my jeep.

POWER TRAIN · ELECTRICAL SYSTEM

Vehicle Information: 2020 Jeep Wrangler Rubicon Complaint: I am reporting a safety issue involving my 2020 Jeep Wrangler Rubicon related to both the transmission and instrument cluster. In 2025, the transmission failed unexpectedly. The failure affected the vehicle’s ability to operate normally and created a potential safety hazard while driving. The issue required repair and appears consistent with other reported transmission problems in similar vehicles, even though my specific VIN was not included in any recall. In 2026, the instrument cluster failed, mileage at time of failure 108073. This caused loss or malfunction of critical driver information, including speed and warning indicators. This is a serious safety concern because it limits the driver’s ability to monitor vehicle operation and respond to potential hazards. These failures occurred within a year of each other and involve critical vehicle systems. I am aware that similar issues (transmission and instrument cluster failures) have been reported and/or recalled in other 2020 Jeep Wrangler vehicles, but my VIN has not been included. Given that the same components have failed in my vehicle, I believe this indicates a broader defect that may extend beyond the currently identified recall population. Safety Risk: Both failures pose safety risks: •Transmission failure can lead to loss of power or control while driving •Instrument cluster failure prevents the driver from seeing speed, warnings, and other critical information Request: I request that this issue be investigated and that the recall scope be reviewed and potentially expanded to include additional affected vehicles like mine.

ELECTRICAL SYSTEM

The contact owns a 2020 Jeep Wrangler. The contact stated that while operating the vehicle, the instrument panel was black and failed to operate. The vehicle mileage and oil change intervals were not available due to the failure. The contact referenced NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); however, the VIN was not associated with the recall repair. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

ELECTRICAL SYSTEM

Instrument cluster completely failed and went black while driving, causing loss of speedometer, fuel gauge, and warning indicators. •Started intermittent, now permanently failed •Mileage (~65,000) •No warning before failure •Occurs every time vehicle is driven •Safety issue: cannot monitor speed or fuel There currently is not a recall for my vin but other vins are covered and get fixed???

ELECTRICAL SYSTEM

I have owned my 2020 Jeep Wrangler since it was brand new. The middle instrument cluster panel (where it shows miles, fuel gauge, etc) quit working. I have checked fuses, disconnected the battery overnight, and disconnected the auxiliary battery and the instrument cluster is still not working. There is an established recall (30B) for 2018-2024 jeep wranglers for the instrument cluster failing but it doesn't appear my VIN is included. Checking Jeep forums, it appears to be a common issue, but an expensive one to fix.

ELECTRICAL SYSTEM

The contact owns a 2020 Jeep Wrangler. The contact stated that while the vehicle was parked, the instrument panel became inoperable when starting the vehicle. The contact stated that the instrument panel was blank. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.