2017 RAM 1500 reports

AIR BAGS

Vehicle was involved in a front end collision resulting in a total loss. the air bags did not deploy.

FUEL/PROPULSION SYSTEM

Fuel tank strap mounting bracket rusted. Strap pulled out of bracket. Front of tank sagging down. No incident has happened as of yet. Still needs to be inspected by dealer.

STEERING · ELECTRICAL SYSTEM

On Approx. July 15 2026, I was driving down the highway 65 mph and my power steering locked up, I could no longer drive I finally got the truck to turn a little bit so I can get off the highway and pull over and I had to be towed the rest of the way home. . After this incident it became sporadic sometimes it would start to lock up and sometimes it wouldn't there's a loud noise when I turn the steering wheel either way.

STEERING

The contact owns a 2017 Ram 1500. The contact stated that while driving at highway speeds, the electronic steering system began to fail, exhibiting a severe grinding noise, and the steering wheel was extremely stiff and difficult to turn. The contact steered the vehicle to the side of the road safely. The vehicle was driven to an independent mechanic, who diagnosed a complete failure of the steering rack and pinion assembly. Both the manufacturer and the dealer were notified of the failure. The vehicle was scheduled for repair by the independent mechanic. The failure mileage was 150,000.

SEAT BELTS

Beginning around the first of October 2026, the driver's front seat belt will randomly come unbuckled while driving. When I fasten the seat belt, the connection is secure. I can pull on it, jerk it, yank it and it will not release. As I am driving down the road the seatbelt will spontaneously release. Sometimes it will happen only once during a trip; other times it will happen multiple times. After the first incident, it now happens every time I drive the truck. I have checked to see if anything wound up inside the mechanism and I cannot find any thing that would prevent the seatbelt from staying secured.

STEERING

The contact owns a 2017 Ram 1500. The contact stated that while driving approximately 50 MPH, the steering wheel disconnected from the steering column and fell into the lap of the driver. During the failure the contact was unable to control the steering wheel and the vehicle crossed over two lanes and onto the median and was parked. The vehicle was later towed to the dealer. The cause of the failure was not yet determined. The manufacturer was not yet contacted. The failure mileage was 138,000.

SERVICE BRAKES

I am filing this safety complaint regarding a defective ABS Hydraulic Control Unit (HCU) on my 2017 Ram 1500 Laramie CREW CAB 5.7L Hemi with approximately 74,000 miles. DEFECT DESCRIPTION: The ABS HCU has failed, resulting in complete loss of anti-lock braking, traction control, electronic stability control, and cruise control. This is an identical failure mode to the defect addressed under NHTSA Recall 24V-896, which covered 2017-2018 Ram 2500-5500 trucks. My 2017 Ram 1500 uses the same or substantially similar HCU component and is experiencing the identical failure. SAFETY RISK: The loss of ABS, ESC, and traction control significantly increases the risk of a crash, particularly in adverse weather conditions. This is not a minor inconvenience — it is a serious safety hazard that FCA/Stellantis has already acknowledged in heavier-duty Ram platforms. MANUFACTURER KNOWLEDGE: FCA was aware of this defect as early as 2016 based on warranty claims and customer complaints. Despite issuing Recall 24V-896 for heavier Ram trucks with the same HCU failure, FCA has failed to extend recall coverage to the 2017 Ram 1500, leaving thousands of owners without remedy. FINANCIAL IMPACT: Repair estimates range from $1,200 to $2,000. The part remains on backorder or engineering hold, making timely repair impossible through normal channels. REQUESTED ACTION: I respectfully request that NHTSA: 1. Open a formal investigation into the 2017 Ram 1500 ABS HCU failures for thousands of trucks, 2. Compel FCA/Stellantis to expand Recall 24V-896 or issue a new recall to include the 2017 Ram 1500, 3. Require FCA to reimburse owners who have already paid for this repair out of pocket. I am happy to provide any additional documentation, repair invoices, or diagnostic reports upon request, or 4. Compel FCA/Stellantis to purchase defective owner vehicles at fair market value.

STEERING

Steering has become hard to steer and is available for inspection on request. It suddenly went out and surprised me on making a turn. I have not taken it in yet. No components inspection yet But does have a pending lawsuit for this truck between I believe 2013 to 2024 for this issue There was no warning when it became harder and is still harder to steer

STEERING

My son was driving my truck when the power steering went out and felt like it was locked up. Luckily, he was not near a major road but became stuck on the side of the road. Now being told that this is common with this truck. Told that the entire steering rack now has to be replaced, $4,000.00. This is not right and could have seriously hurt my son or my family.

STEERING

Vehicle experienced a sudden loss and binding of electric power steering (EPS) assist, creating an unreasonable safety hazard requiring excessive manual effort to control. The dashboard power steering warning lamp is now actively illuminated. While this 2017 Ram 1500 is currently excluded from automated VIN recall lists (S19/VB9), physical inspection confirms it contains the identical contaminated circuit board architecture and part design under federal investigation in NHTSA probe RQ 23-003 (covering 2013–2024 Ram power steering failures). Manufacturer is incorrectly denying coverage based strictly on a narrow VIN rollout while identical hardware fails in the field. While no vehicle crash occurred, the sudden loss of power assist and steering binding requires severe physical force to control, directly aggravating driver physical strain and chronic back pain. Component is available for inspection.

STEERING · SUSPENSION

Rack shudders back and forth Durring professional alignment. No one touching the steering wheel the computer in the rack seems to move the wheels and steering wheel on its own. When hitting any dip in the road the steering goes slack as if there is no resistance at all on the wheel and the tires go wherever they want.. Kindly advise

POWER TRAIN

The contact owns a 2017 Ram 1500. The contact stated that after reversing out of the driveway and shifting into drive(D, and depressing the accelerator pedal, the rear axle fractured. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the differential pin retaining screw had backed out, causing the rear axle failure. The mechanic determined that the rear axle assembly needed to be replaced. The contact associated the failure with NHTSA Campaign Number: 17V198000 (Power Train). The manufacturer was notified of the failure by phone and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 140,000.

STEERING

The power steering completely stopped working during normal driving conditions. It is not a blown fuse, as those have been checked. My safety and the safety of others on the road was impaired by the sudden loss of power steering. The warning of servicing power steering only came on AFTER the power steering was lost. There were no prior symptoms that would have let us know there was any kind of issue with the steering.

SUSPENSION

The contact owns a 2017 Ram 1500. The contact stated that while driving 70 MPH, the vehicle started riding very rough and felt very heavy, with the suspension warning light illuminated. The contact stated that the vehicle unexpectedly lowered due to the failure, and the contact had to activate the hazard lights. The vehicle was taken to a service center, where the contact was provided with several diagnostic trouble codes and informed that the vehicle had entered PLANT Mode. The contact stated that the vehicle was reset due to the failure. The failure reoccurred shortly after the vehicle was retrieved. The vehicle was not repaired. The failure mileage was approximately 98,000.

ELECTRICAL SYSTEM · VEHICLE SPEED CONTROL · SERVICE BRAKES

To Whom It May Concern at NHTSA, I am filing this safety complaint regarding a defective ABS Hydraulic Control Unit (HCU) on my 2017 Ram 1500 TRADESMAN CREW CAB 4x4 5.7L Hemi with approximately 92,000 miles. DEFECT DESCRIPTION: The ABS HCU has failed, resulting in complete loss of anti-lock braking, traction control, electronic stability control, 4WD and cruise control. This is an identical failure mode to the defect addressed under NHTSA Recall 24V-896, which covered 2017-2018 Ram 2500-5500 trucks. My 2017 Ram 1500 uses the same or substantially similar HCU component and is experiencing the identical failure. SAFETY RISK: The loss of ABS, ESC, 4WD and traction control significantly increases the risk of a crash, particularly in adverse weather conditions. This is not a minor inconvenience — it is a serious safety hazard that FCA/Stellantis has already acknowledged in heavier-duty Ram platforms. MANUFACTURER KNOWLEDGE: FCA was aware of this defect as early as 2016 based on warranty claims and customer complaints. Despite issuing Recall 24V-896 for heavier Ram trucks with the same HCU failure, FCA has failed to extend recall coverage to the 2017 Ram 1500, leaving thousands of owners without remedy. FINANCIAL IMPACT: Repair estimates range from $1,200 to $2,000. The part (OEM #XXX) remains on backorder or engineering hold, making timely repair impossible through normal channels. REQUESTED ACTION: I respectfully request that NHTSA: 1. Open a formal investigation into the 2017 Ram 1500 ABS HCU failures for thousands of trucks, 2. Compel FCA/Stellantis to expand Recall 24V-896 or issue a new recall to include the 2017 Ram 1500 3. Require FCA to reimburse owners who have already paid for this repair out of pocket I am happy to provide any additional documentation, repair invoices, or diagnostic reports upon request, or 4. Compel FCA/Stellantis to purchase defective owner vehicles at fair market value.

TIRES

The contact owns a 2017 Ram 1500 equipped with Kenda Tires, Tire Line: Kenda Klever A/T2 (KR628), Tire Size: LT265/70/R17, DOT Number: 02T6RAANA. The contact stated that while inspecting underneath the vehicle, there were cracks on all 4 tires on the inner tread all around the tires. The manufacturer was notified of the failure. The tires were replacement equipment. The tires were installed at 74,000. The tire failure mileage was 20,600. The vehicle failure mileage was 94,653.

ELECTRICAL SYSTEM · VEHICLE SPEED CONTROL · SERVICE BRAKES

My truck all of sudden put up the ABS light, traction control light, emergency brake light and loss of cruise control. Had it test at an O'reilly and has a C-2200-49 ABS module failure internal module failure.

FUEL/PROPULSION SYSTEM

FUEL TANK STRAPS AND FRAME BRAKET FOR STRAPS CORRODED AND BROKE OFF .NO INCIDENT AT THIS TIME .NOT DRIVING TRUCK UNTIL IT WILL BE REPAIRED .CALLING DEALER 0N 9/7/2026 TO SEE IF IT IS A RECALL.

ELECTRICAL SYSTEM · SERVICE BRAKES

The ABS/brake warning lights illuminated on my 2017 Ram 1500. I have not noticed a difference in normal braking performance. Diagnostic testing identified codes C2200-49 related to an internal ABS module electronic failure and C0020-01, ABS pump motor control/general electrical failure. I was advised that the ABS module and/or hydraulic control unit may require replacement. I am concerned that the ABS system may not function properly when needed. I am also aware that certain 2017-2018 Ram 2500 and other heavy-duty Ram models have been recalled under NHTSA Campaign 24V-896 for HCU failure resulting in loss of ABS, stability control and traction control. I have found reports of similar ABS failures involving Ram 1500 vehicles, which are not included in that recall. I am submitting this complaint so NHTSA can evaluate whether this represents a broader safety defect.

STEERING

Power steering loss EPS unit, steering rack and pinion needs replaced, entire rack and pinion, only driven 107,000 miles. Bought off dealership almost 3 years ago with only 83,956 had purchased extended warranty that has expired in March.

ENGINE

The crank tone wheel failed and created a no start scenario. The vehicle had to be towed to the dealer and they are advising quoting me a repair when there is a related open recall for this exact situation.

ELECTRICAL SYSTEM

Odometer Fraud. The contact purchased a 2017 Ram 1500. It was discovered that there was a mileage discrepancy. The vehicle was a private sale in a parking lot with an interpreter. At the time of purchase, the vehicle mileage was 117,777; it was discovered that the mileage was 166,000 on the Carfax report. The contact filed a complaint with the Attorney General online.

UNKNOWN OR OTHER

Frame rotted around gas tank strap and caused it to pull out, which left my gas tank hanging by one strap

STEERING

Loss of electric power steering. Hard to steer the truck.

FUEL/PROPULSION SYSTEM

while driving on the highway at 75mph, the pickup engine completely lost power and died. we could not restart the engine. Eventually we were able to put it in neutral and pull it off of the highway with another pickup. The Z46 recall for the high-pressure fuel pump was replaced the prior month. the dealer diagnosis is faulty fuel injectors now

STRUCTURE

The problem that I'm having is the front fuel strap where it's hooks in the frame support has rusted out, and now the fuel tank is only held on just with the rear strap where it hooks in I've noticed a lot of frame rot and is really concerning thankfully I've noticed this while the truck was setting in the driveway.

SERVICE BRAKES

Front brakes keep sticking, causing it to have hopping sensation, have gone through 12+ set of calipers, 6 or so wheel hub assemblies, and 3 or more cv axels all within a year and half.

ENGINE

Egr cooler failed again after it has been recalled/repaired by previous owner. Dealership saying they wont fix it.

FUEL/PROPULSION SYSTEM

While driving on I70 in downtown Indianapolis, I was alerted by a semi driver that something was wrong with my vehicle, or he was attempting to get my attention for something. Once he got my attention, I could see a trail of liquid pouring out from behind me. Thankfully, I was able to get over and get off the highway. I tried to get somewhere safe, but eventually the truck sputtered out. We have now learned that the fuel tank straps failed, and since then we now knoww Chrysler is aware that they are faulty, and that this is something Chrysler is aware of and they have an extension warranty X75 for the 2017. However, they do not have a recall. And I have been attempting to handle things with them directly. They have agreed to take care of the faulty fuel tank straps, but they are not responsible for any consequential damage. I could have been killed that day, if traffic was more severe, or someone flicked a cigarette and it hit the fuel. I could have burnt alive in the truck. Chrysler keeps sending me up the chain, and i'm just told they only owe for the fuel straps. So far I have missed work, had to pay out of pocket for a rental and there is at minimum of $2000 in repair and $200 in out of pocket tows.

ELECTRONIC STABILITY CONTROL (ESC) · SERVICE BRAKES · FORWARD COLLISION AVOIDANCE

The contact owns a 2017 Ram 1500. The contact stated that the ABS, ESC, and cruise control warning lights were illuminated and became inoperable. While depressing the brake pedal, the braking distance became extended. The failure made the vehicle difficult and unsafe to drive in inclement weather. The vehicle was taken to a certified mechanic who diagnosed the vehicle and determined that the hydraulic control unit had failed and needed to be replaced. The vehicle was taken to another certified mechanic and confirmed the diagnostic result. The dealer was contacted, and it was confirmed that the vehicle could not yet be repaired due to the part being on backorder. The vehicle was taken to another dealer, Parker Chrysler Dodge Jeep Ram (105 Parker-McGill Dr, Starkville, MS 39759); and it was confirmed that the part for the repair was unavailable. The manufacturer was informed of the issue. The contact was waiting for the response from the manufacturer. The failure mileage was approximately 140,000.

UNKNOWN OR OTHER

The issue is rot on the frame. It was already recalled for frame rot where the gas tank straps mount. Now the frame is rotated in front and behind the area repaired. The inspection garage said this is probably the last time it will pass. The truck is only 8 years old with 107,000 miles. If it continues it will be unsafe to drive next year. This is happening to many owners of this vehicle. The rest of the vehicle is in very good condition. Please check into this problem, no one should have this problem after spending good amount of money for these vehicles.

STEERING

Intermittent failure of electronic power steering similar to other recalled items.

SERVICE BRAKES · HYDRAULIC

The contact owns a 2017 Ram 1500. The contact stated that while driving at an undisclosed speed, several undisclosed messages were displayed, and the ABS module malfunction warning light was illuminated. The contact stated that the ABS and traction control warning light remained illuminated, and the cruise control became inoperable due to the failure. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet contacted. The contact was informed that the VIN was not included in NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 120,000.

SERVICE BRAKES

Vehicle is suffering from a known hardware issue with the ABS module error code C2200–49 upon further research there are no known fixes at this time for the vehicle and it may cause brake failure. Disables cruise control and all stability contol to include ABS

STEERING

The contact owns a 2017 Ram 1500. The contact stated that while driving at an undisclosed speed, the steering wheel seized. The message "Service Power Steering" was displayed. The contact called a tire retailer and was informed to disconnect the battery to reset the vehicle. The contact disconnected the battery, which corrected the failure temporarily, but the failure persisted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 19E077000 (Steering); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 200,000.

STEERING

The contact owns a 2017 Ram 1500. The contact stated that while driving approximately 45-50 MPH, the electric power steering became inoperable, but the contact was able to avoid a crash. The check power steering warning light was illuminated after the failure. The local dealer was contacted and the dealer confirmed that a previous recall repair was performed on the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

ELECTRICAL SYSTEM · SERVICE BRAKES

Per my dealer, Hudson Chrysler Dodge Jeep of Hudson, WI the ABS Module in my 2017 Ram 1500 has failed, and needs to be replaced. The part is on permanent backorder with no eta on production or shipping. There are thousands of complaints online regarding this issue, that Ram is not correcting. My dealer told me they may never receive the part, and there is no solution for it. The part number is 68295368AC

FUEL/PROPULSION SYSTEM

The front fuel tank strap mount rusted out causing the fuel tank to drop and dangle by only the rear strap. The resulting pressure from the tank pushed the, now detached, front strap onto the rear drive shaft and gouging it to un-safe condition. Thankfully it did not wear completely through the drive shaft as seen in other reports. This is a know issue with these trucks. There is a extended warranty campaign but this needs to be a full on recall. And replacing items damaged from this failure ie drive shaft.

ELECTRICAL SYSTEM

The vehicle is a 2017 Ram 1500 Big Horn EcoDiesel 4x4 that I bought new in 2018. The backup camera has been a constant intermittent problem since the second year of ownership. It will go dark, have a green screen, or display scrambled lines. The camera has been replaced by the local Ram dealer (Mullahey Jeep/Dodge/Ram in Paso Robles, CA) at least once under warranty, but the problem recurred. It has been there at other times for the issue, but the problem had rectified itself by the time I got it there. After researching this on the internet the problem appears to be in the backup camera wiring harness in the tailgate, possibly in the electrical connectors. Many people complain about the issue on various forums, and there are quite a few videos on You Tube with homegrown fixes which I have tried, but they are a temporary at best. The best temporary remedy I have found is to open and then slam the tailgate shut. The problem appears to be quite common. I informed the dealer about the wiring harness possibly being the source of the problem the last time I brought it in a few years ago, but they seemed to ignore my advice. I know that there have been safety recalls of RAM pickups for backup camera issues from model years 2019 onwards, so why not other affected years? The problem most recently recurred today as I was backing out of my driveway. It has occurred numerous times over the years. RAM appears to have no permanent fix for this safety hazard. Luckily, I have not yet had an accident, but no one should have to wait for an accident, injury, or a fatality to order a recall. I hope my complaint does not fall on deaf ears as it has with RAM. Thank you.

STEERING

EPS steering rack stopped working. It began as an intermittent problem, with the power steering getting stiff on occasion, it quickly progressed to a regular problem. Makes the truck difficult to steer while driving slowly, especially in parking lots which makes it hard to safely maneuver. It started a few months ago, and got worse in the past 3-4 weeks. The truck has 145k miles, almost all highway commuting. I have not gotten it fixed yet, I will likely pull the rack myself as it’s out of warranty. Thankfully I know how to work on cars, but it’s still going to be a $1500 repair. Knowing that there’s NTSA investigation going on for this and a class action lawsuit, I wanted to make sure I reported my problem to help with understanding the scale of this flaw.

STEERING

"While driving up an incline, the Electric Power Steering (EPS) system suddenly failed completely, causing the steering wheel to go violently stiff and dangerous to turn. The power steering warning light illuminated on the dashboard. After pulling over, turning the vehicle off, and restarting it, the system performed a soft reset and function temporarily returned. This matches the exact failure profile of active NHTSA investigation RQ23003 for Ram steering module circuit board failures."

ELECTRICAL SYSTEM

Odometer Fraud. The contact purchased a 2017 Ram 1500. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. The contact called the dealer but there was no response due to the location being bankrupt. At the time of purchase, the vehicle mileage was 120,000. A Carfax report was obtained. it was discovered that the mileage was 140,000.There was no other agency contacted.

ELECTRICAL SYSTEM

The contact owns a 2017 Ram 1500. The contact stated that while driving at various speeds, the Traction Control, ABS, Electric Trailer Brake, and Brake warning lights illuminated. The vehicle was taken back to the local dealer, where it was purchased, and it was scanned with an OBD2 scanner; however, it was cleared for error codes and diagnosed safe to drive. The vehicle was repaired; however, the failure occasionally reoccurred. The manufacturer was made aware of the failure. The failure mileage was approximately 106,200.

STEERING

After buying as is, a few months later started having steering issues. After trying to self diagnose I finally took it to a ram dealership in Lexington, Ky. They determined it was the EPS Steering Rack. I found a used one for 1,000 that I’m going to replace it with because the dealership quoted me 4,500 and I just simply cannot afford it. Praying this used one resolves my problem. I really wish there was a recall for this because I feel like a sitting duck and just have to try to fix it.

STEERING

on 5/19/26 I had just traveled about 100 miles when suddenly I lost steering. As soon as I lost steering a red steering wheel with an ! appeared on the dash. I managed to get slowed down and pulled over but it was very hard to turn the steering wheel. I shut off the vehicle let it sit for about 20 min and started it again. The steering worked for about 3 min then went out again as I was driving it to a chevy dealership nearby. They reported that when they got back into the truck later that afternoon steering was working again. after OBD diagnostic they found C2129 C212A and C2128 for voltage out of range. On freeze frame they found voltage at 24V and 7.5 V when code set. Garage test drove it and found no issue. I had one more issue with this on the way back home. I looked up recalls and saw that this was a recall for other models of 2017 Ram. Please advise if there have been other reports of my model RAM. This was a very scary event for a female driving down a highway to suddenly lose steering.

ELECTRICAL SYSTEM · SERVICE BRAKES

4-28-2026 - Service ABS illuminated, Emergency Brake Warning Light Stays Illuminated, and Electronic Stability Control Warning stays Illuminated. Had it at dealer on 4-30-2026. They tested system and said ABS CONTROL MODULE was working but sensor was bad and there was a backlog or over 20,000 customers waiting for replacement OEM parts. Engineers developed a replacement in 2023 but the replacement had a faulty chip and is not serviceable. As a result, there are over 20,000 RAM and Jeep owners driving around with unsafe vehicles. There is a safety recall for this issue but only calls out RAM 2500 and 3500 trucks.

VEHICLE SPEED CONTROL · SERVICE BRAKES

About 5 days ago my ABS and traction control light came on brought it to a auto repair shop and when they hooked up to it to retrieve code it showed abs module failure and no parts are available to repair truck so now having to drive it without these safety features due to lack of parts.

STEERING

Sudden loss of power steering. Turning off of the main road into my neighborhood I completely lost power steering. The power steering warning light was in the dash at that point. I managed to get the truck home. Checked fuses and all way good. After restarting my truck everything was working as expected. The warning light was gone. Every other model of ram this year has been recalled except this one. This is unacceptable.

SERVICE BRAKES

Having abs and traction control dash lights and no cruise control have replaced everything and now being told my HCU unit is the issue and parts are not available which to me is unbelievable due to being part of safety system and not part of recall according to Ram, this makes absolutely no sense to me.

FUEL/PROPULSION SYSTEM

Vehicle reaches 50percent fuel level and drops to zero causing the operator to potentially run out of fuel. And disables remote start functionality. Also potentially run out of fuel at anytime and not being able to move vehicle to a safe location. Even the side of the road. Out of gas. Can not move at all. Dealership has replaced twice already the fuel level sensor. Multiple vehicles I’ve seen with this problem. Could leave someone in a dangerous situation.