2020 RAM 1500 reports

ELECTRICAL SYSTEM · ENGINE

Truck burned down. Reported problems earlier to you with stellantis/ram having issues with the etorque and not helping to resolve, along with not producing parts. Etorque failed in beginning of 2026, replaced OEM for $5,000(5 times the price it should have been) with no help of ram/stellantis. Now, somewhere in the engine caught on fire and burned the whole truck. Insurance has done investigation and I have received the claim. Safety concern:my wife and [XXX] were in the vehicle, started it and it caught fire. Lucky to have gotten out safe. Total loss of vehicle. The ram rebel 2020 and specifically etorque and electrical all should be looked into and proper action be taken with ram/stellantis to its customers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER · VISIBILITY/WIPER

The vehicle develops a severe film/haze on the interior windshield that cannot be adequately cleared during normal operation. At night, oncoming headlights and streetlights cause extreme glare and significantly impair visibility. The condition has resulted in headaches and dizziness while driving due to eye strain. Visibility is reduced to a dangerous level, creating a safety hazard and increasing the risk of a crash. Repair estimates exceed $2,000. With colder weather approaching, driving with the windows down is not a reasonable or safe workaround.

ELECTRICAL SYSTEM

The contact owns a 2020 Ram 1500. The contact stated that the vehicle experienced intermittent starting failures. In addition, the contact stated that while accelerating from a complete stop, the vehicle hesitated and the message "Please Put the Car in Park" was displayed. The vehicle was driven to a gas station, shut off, and refueled; however, the vehicle failed to start immediately and only restarted after approximately 30 minutes. The battery was replaced by AAA. The vehicle was taken to the dealer several times, where the contact was informed that no failure was found and the failure could not be duplicated. Several messages and warning lights, including "Key Fob Not Detected", "Parking Brake Error", the ABS warning light, and the traction control warning light were illuminated during the failure. The dealer notified the manufacturer of the failure, and the technicians advised the dealer to replace the key fob; however, the failure persisted. The manufacturer was contacted and informed the contact that the vehicle was undergoing further diagnostic test. The failure mileage was approximately 98,000.

VEHICLE SPEED CONTROL

I am reporting a serious safety concern involving our 2020 Ram 1500 Rebel. The vehicle has experienced repeated incidents of unintended acceleration, where it accelerates without the driver pressing the accelerator pedal. This problem has occurred on multiple occasions and presents a significant risk to the driver, passengers, and other motorists. The vehicle previously displayed diagnostic trouble code P2138, which relates to the accelerator pedal position sensor circuits. We are concerned that this may indicate a malfunction involving the electronic throttle control or accelerator pedal system, although the exact cause has not been confirmed. The issue has now occurred again, raising serious concerns about the vehicle’s safety and the potential for an accident. We believe this dangerous and recurring condition warrants investigation by NHTSA. We are requesting that this complaint be documented and investigated to determine whether a safety-related defect exists.

EXTERIOR LIGHTING

The contact owns a 2020 Ram 1500. The contact stated that while driving on the freeway at approximately 65 MPH, the turn signals activated without driver input and would not turn off. Additionally, an unidentified audible alert sounded during the failure. The failure recurred multiple times. The contact researched the failure and identified similar complaints involving other 2020 Ram 1500 vehicles. A local dealer was contacted and informed the contact no recalls applied to the vehicle, while advising of diagnostic fees. The failure mileage was approximately 61,000.

WHEELS

My tire pressure sensor system came on in my dash. Driver front wheel was not registering. Took vehicle to local Goodyear dealer to have checked. They said they were reading all the sensors in all 4 tires and they said the problem was in the sensors in my vehicle. Is this the same problem that is happening to the 2026 models. 09

ELECTRICAL SYSTEM · STRUCTURE · SEATS

On August 11, 2026, following substantial rain, the engine unexpectedly stalled three times while the vehicle was being driven. The most serious occurrence happened at approximately 70 mph in heavy highway traffic. The engine stopped and gauges dropped to zero, while electrical accessories and infotainment remained powered. The vehicle restarted immediately but would stall again if shifted out of park. This occurred several times before staying on. No check engine light appeared at any point indicating an issue. Other stalls occurred at lower speeds. I subsequently discovered significant recurring water intrusion into the rear cab. Water visibly drips from both upper corners of the rear-window area during rain and has saturated the rear seat and reached the floor under the rear seats up to the front passenger footwell. My children’s car seats have been soaked. Moisture meter (pin based) readings confirm elevated moisture, visible mold has developed, and the interior has a strong odor. My VIN currently shows the manufacturer’s XG1 extended warranty related to CHMSL water intrusion. I am concerned that water intrusion may have affected the RF hub, wiring, connectors, or other electrical systems and may be related to the engine stalls. The cause of the stalls has not yet been confirmed as I’m waiting on the appointment.

UNKNOWN OR OTHER · VISIBILITY/WIPER

The HVAC heater core assembly failed internally. The machic mentioned that this componet is "going out" in these vehicals. He refered me to the dealership. This should be a recall. I was put at severe risk because the the vehicle had a sudden, severe loss of forward visibility while in motion. The failure caused an oily, chemical mist of ethylene glycol coolant to spray out of the defroster vents directly onto the windshield. This film could not be cleared by windshield wipers or standard defogging functions or whiping the windshield internally. It smeared across the glass, causing catastrophic blinding glare from oncoming headlights and traffic, creating an immediate and extreme risk of a collision. Simultaneously, the failure flooded the sealed cabin with toxic, atomized antifreeze fumes. Inhaling these chemical vapors caused immediate, acute coughing and dizziness while I was actively driving, physically impairing my ability to safely operate and control the vehicle and drastically increasing the risk of a collision Also, it was raining and I couldn't roll the windows down. Yes, the defect and cabin contamination were diagnosed by Priority One in Waterloo, IA No, the component has not been inspected by the manufacturer, police or insurance. There were no warning sign or dash light indicators.

STEERING · POWER TRAIN · ELECTRICAL SYSTEM

The contact owns a 2020 Ram 1500. The contact stated that while driving at various speeds, the messages “Power Steering Unavailable - Service Required”, “Service Air Suspension Immediately”, and “Blind Spot Unavailable” were displayed. The contact stated that after the messages were displayed, excessive force was needed to steer the vehicle. Additionally, the contact stated that the transmission intermittently surged forward while depressing the brake pedal. The vehicle was taken or towed to the dealer on several occasions. The vehicle was diagnosed with transaxle failure and steering column failures. The battery, transmission, and the radio were replaced on several occasions; however, the failure persisted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 95,959.

STEERING

The contact owns a 2020 Ram 1500. The contact stated that while driving 45 MPH, the steering wheel temporarily seized. The message "Service Power Steering" was displayed. The steering functionality returned and the contact continued driving. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the electric power steering assist had failed and that the rack and pinion assembly needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 56,500.

AIR BAGS · SEAT BELTS

I’m getting a service air bag/disabled, seat belt disconnected and auto park disengaged light on the dash. The lights come on after start up sometimes or randomly while driving, it clears it’s self after a few minutes occasionally and sometimes it doesn’t at all.

STEERING

The powersteering has just went out teice so far. I know the older year midels had this isse and a recall was issued.

STEERING

The contact owns a 2020 Ram 1500. The contact stated that while driving 35 MPH, the power steering warning light illuminated and the message "Service Power Steering" was displayed. Additionally, the vehicle started making an abnormal sound. The vehicle was taken to the dealer and was diagnosed with power steering control module failure. The contact was informed that the vehicle was unsafe to drive. The manufacturer was contacted by phone and made aware of the failure. The contact was informed that the part for the repair was on back order. The failure mileage was approximately 106,861.

EXTERIOR LIGHTING

The turn signal is malfunctioning in the opposition. It blinks right up. It blinks right down is off

FUEL/PROPULSION SYSTEM

I have had repeated problems with this truck, even after repair repairs done by the RAM dealership. Currently, I am experiencing a failure of the high-pressure fuel system. I know it is on recall for other diesel engines, and I believe that this engine should be a part of that recall.

SEATS

The contact owns a 2020 Ram 1500. The contact stated that while the vehicle was parked, the contact's [XXX] daughter seated in the rear passenger’s side seat attempted to exit the vehicle and removed the seat belt. The contact’s daughter was holding on to the passenger's side front seat headrest and the headrest snapped forward, and the contact's [XXX] daughter was pinned between the head rest and the roof of the vehicle. The contact stated that upon exiting the vehicle, the contact became aware that the daughter's neck was bruised. The failure mileage was approximately 97,200. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM

"Factory rear window/brake light leak allowed water to flood the interior cabin, destroying the RF Hub module. This caused the vehicle to dynamically stall at 40 mph in traffic, creating a severe safety hazard."

STEERING

As I was driving the cooling fans started roaring. About 30 seconds later the Service power steering light flashed and I lost all power steering. As I was trying to pull over the steering came back intermittently. This almost made me wreck because I would be tugging on the wheel to turn and then all of a sudden have almost no resistance and violently turn.

ELECTRICAL SYSTEM

Odometer Fraud. The contact purchased a 2020 Ram 1500. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 95,205, and at the time of reviewing the documents, it was discovered that the mileage was 95,911.

ENGINE

I bought this used truck with 60K miles on it in 2024. It is a 2020 truck. At 136K the engine failed.........with the infamous [XXX]. I have an excel summary spread sheet on all maintenance I had done since I owned this truck and I did not pull or haul anything. I heard a tick for about 10 days before I took it to my dealer whom I bought it from and they stated after "scoping" that the # 8 cylinder misfired and cylinder wall scored and the lifter pin bearing failed thus cam shaft damaged and exhaust manifold cracked. They had to replace the engine with a remanufactured engine from [XXX] and replaced intake and exhaust Manifold at a cost of $ 15,021 out of my pocket. I was stuck with no options logically. I do not have a problem with the Dealership - [XXX]. I have a problem with Ram Engineering, Stalantis design. To me there is no excuse to have a big cast iron block v-8 fail at 136K miles. There are many more ram owners who have this same problem I just stated that I had. If I knew then what I know now i would have never bought this truck with this 5.7L engine. There were no warnings, messages or anything displayed to alert there was a problem. I expect that there was not enough oil flow to # 8 cylinder ( which is all the way back to the left rear ( passenger side) of the engine ) looking from the front of the truck as I read many Ram forums on line. I changed to oil every 5K miles with Mobil 1 full synthetic oil along with the filter - either Mobil 1 or WIX filters. some of the best on the market. I do not know what I can do now but this is rediculous. I won't get burned again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

STEERING · ELECTRICAL SYSTEM

While traveling at 40mph, total los of steering. Vehicle veered off the road and was uncontrollable. Power steering service light illuminated seconds before steering was inoperable. Turned off vehicle and restarted. Issue was not present after restart. Vehicle was recovered, sent to dealership for diagnostic. Problem could not be replicated at dealership. The next day, vehicle had the same issue. This time in a school zone. Vehicle is now parked and not driven out of fear.

FUEL/PROPULSION SYSTEM

Recall 01A was performed on my vehicle, but the replacement fuel pump failed again, contaminating the entire fuel loop with metal shavings and risking sudden engine stalling in traffic

UNKNOWN OR OTHER

While driving on I 75 steam began coming through our vents while we were 50 miles from home. There was also a very strong smell of coolant, which gave everyone headaches and made them feel nauseous. After taking it to a shop. We found that it was the heater core that had began leaking. after doing some research, I found out that this is a common problem, even with vehicles of low mileage. I understand that mechanical failures happen however with a vehicle that only has 80,000 miles on it. This should not happen. I also believe this is a safety concern due to the fact that it causes the driver to become nauseous and possibly disoriented not to mention if enough coolant leaks, it can cause the vehicle to overheat or catch fire.

ELECTRICAL SYSTEM · ENGINE

Twice in the past two years, the eTorque system had failed will driving on the highest. When the unit fails, you lose all power asks if you're battery is low, you can pose the ability to even steer. The first time, I was on the i87 going north, and barely made it off the road. I was nearly hit by several semi trucks because this was on a blind turn with very little shoulder and I basically had to hide in the woods for safety. Just this past week, less than two years after the replacement, the same issue happened again. This incident was on route 11, which is very busy and I was unable to get my vehicle of the road. An officer came to shield me until the tow truck came, but it was very sketchy. This total cost is over 3000$, and no support from Ram as to why this is happening. This past time the bearings went and there was a lot of smoke coming from the engine area. The smell of burning electronics was choking in the cab; at that point I had to get out of the truck due to the toxic fumes. I did file a complaint with them. With this being such a safety concern, why is there no recall? I can't be the only person having had to deal with this. From what the dealership says, this is happening a lot and there is currently an 8 month wait for the part. Just thought you should be aware of this very serious issue.

STEERING

The power steering goes out at random times after the steering warning light comes on. This usually happens after the secondary cooling system kicks in. I have had it looked at by one mechanic who thinks it's the rack and pinion portion of the steering, he was unable to find a replacement part. It is a danger when it happens especially on a curve, it will cause the steering to try and go straight which leads to the truck crossing lanes of traffic which could result in an accident. This all began in May of 2026 when the weather started warming up. Did not have this problem the first 6 months of ownership during the cooler weather of winter and spring. This problem happens almost daily especially during the heat of the day.

BACK OVER PREVENTION

The contact owns a 2020 Ram Promaster 1500. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. Three dealers, including Cross Jeep Chrysler (1501 Gardiner Ln, Louisville, KY 40218), were contacted. The dealers informed the contact that parts were not yet available and there was no date for the availability for the parts for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

POWER TRAIN · ELECTRICAL SYSTEM

MGU Failed, 48v code P0DAF had early signs of premature failure. when on the highway, vehicle shut off completely, no power what so ever. Couldn't steer correctly and vehicle was going highway speeds (approximately 70mph) dealer has confirmed the issue being there MGU gone bad, but I have records of water intrusion multiple times on the rear seats, headliner & back glass (XL1) and water intrusion can cause BPCM to go bad along with the MGU to go bad. they first appeared on or around December 2025, most likely way before that but just never noticed it. check engine light came on and showed a code for the BPCM going bad and then I had the CHMSL replaced 3 times under warranty & then the 4th visit they did they urethane warranty superseded the XL1 and even after that fix, there water leak still occurred and dealership wouldn't fix it they stated Stellantis denied the back glass replacement and further repairs because im out of warranty but the warranty expires 8 Years/150,000 miles and my vehicle is only 6 years old and sitting at 118,350 miles. but the entire problem with water intrusion most likely started anywhere from 60-70,000 miles ago. even when I purchased the vehicle at 39,801 miles I noticed the water stains on the headliner but was advised the CHMSL caused that so it was fixed so technically the CHMSL was replaced roughly 4 times along with the original making it a total of 5 CHSML. so my issue is that its highly possible that the water intrusion that was never fixed for thousands of miles and many months leaked into the rear seats near the 48V Battery pack and eventually started shorting and lead to the MGU going bad. so this all could've been avoided if dealership fixed the water leak many many visits ago. along with the MGU could've been replaced under the major emissions comp warranty way. before that ever expired when it showed signs of premature wear like DTC codes popping up at 100,000 miles and even many more visits prior to December.

ELECTRICAL SYSTEM

Loud whining sound coming from engine. The dealership confirmed a MGU Alternator failure.

FUEL/PROPULSION SYSTEM

Fuel pump failure and fortunately it failed when I had stopped to get fuel.

FUEL SYSTEM · GASOLINE

The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle stalled with the check engine warning light illuminated. The contact stated that the engine seized. While attempting to start the vehicle, the vehicle failed to start. The contact stated that upon inspecting the vehicle, there were metal shavings inside the engine oil. The vehicle was towed to the residence. The vehicle was later towed to the dealer, where it was diagnosed with a high-pressure fuel pump failure. The contact was informed that metal shavings were found throughout the fuel system. The contact was informed that the fuel system needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline) in January 2025. The contact was informed that the repair was not covered under the recall. The manufacturer was made aware of the failure, and a case was filed. The contact was awarded a goodwill discount of sixty percent off the cost of the repair. The failure mileage was approximately 99,051.

VISIBILITY

The contact owns a 2020 Ram 1500. The contact stated that there was water leaking from the rear window of the vehicle. The contact referenced Technical Service Bulletin: 23-098-23, detailing a crack in the rear window near the third brake light that could allow water to enter the vehicle on the left and right sides. The contact confirmed that the vehicle had experienced leaks on both sides. The vehicle was taken to a dealer to be repaired under the TSB; however, the dealer declined to repair the vehicle. The contact stated that the vehicle met the mileage requirements, but the dealer stated that the vehicle was not included in the TSB. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 115,000.

ENGINE AND ENGINE COOLING

The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who replaced an unknown part, but the failure persisted. The vehicle was then taken to the dealer, and it was determined that the intake manifold needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,000.

ELECTRICAL SYSTEM · EXTERIOR LIGHTING

The tail lights keep going out on both sides. The tail light harness does not fit the female adapter properly. You have to hold it pushed in to get the light to come on but when you let go it turns back off. I have already replaced the sockets with Mopar OEM parts and am still having the problem. After researching I found that this is a common issue with this vehicle. It is a safety concern because without tail lights keep other drivers may not be able to see my vehicle at night or when I am braking.

STEERING

I was attempting to turn around in my driveway when the steering locked up and I could not control the steering. If I had been driving on the road instead of in my driveway I could have crashed into something or someone, potentially causing severe injury or death to myself or others. This was a horrifying experience in my driveway, let alone on the road! I had my truck towed to the repair shop, where they determined that the power steering rack failed. It cracked completely in half. Attached please find the photos that the repair shop provided, along with my repair invoice. There should be a recall for this before people get killed!

STEERING

I was attempting to turn around in my driveway to go someplace when the steering locked up and I could not control the steering. It stopped working. If I had been driving on the road, instead of driving in my driveway, I could have crashed into something or someone, potentially causing severe injury or death to myself or others. This was a horrifying experience in the driveway, let alone on the road! I had my truck towed to the repair shop where they determined that the Electronic Power Steering Rack failed. It cracked completely in half! I will attach the photos the shop provided. There should be a recall on this before someone gets killed. I have several friends and neighbors who own the same make and model truck and I informed them of our situation and recommended that they have their trucks checked out before tragedy strikes them or their families.

FUEL/PROPULSION SYSTEM

When filling the truck full, fuel will occasionally spill out onto myself and the ground. The fuel also leaks into the cap canister, purge valve and dumps fuel into the manifold as well as leaking on the ground. When driving the entire cab reeks of fuel. This is a known issue by Dodge and they have a TSB out on it. My vehicle could become a fireball at any time. Dealer replaced my evap canister but didn’t even give me the TSB which wound up costing me more money once my mechanic found the problem. This is a 3,000.00 + repair for something that can cause a severe fire.

ENGINE

I am having DEF related issues with my 2020 Ram 1500 ecodiesel that will ultimately cause the vehicle to no longer operate. Ram has an extended warranty for my exact problem but I am being told that my vehicle doesn’t meet the requirements. My vehicle is under the required year and mileage but I’m being told that it doesn’t apply.

STEERING · ELECTRICAL SYSTEM · ENGINE

While driving down the highway the vehicle radiator fan kicked on high (could hear it from the cab) then my electronic power steering went out seconds after receiving the “Service Electronic Power Steering” dash light. Since then it is intermittent, EPS returns and then goes out again, each time accompanied by the high fan noise.

ELECTRICAL SYSTEM · UNKNOWN OR OTHER · SERVICE BRAKES

The electronic gear selector on my 2020 Ram 1500 intermittently displays a "Shift to Park" warning while the vehicle is in motion, specifically during downshifting or braking. Each occurrence is accompanied by a physical jerk or lurch, consistent with the vehicle momentarily engaging an unintended gear. The warning clears without driver input. These events occur during active deceleration and represent a loss of predictable vehicle behavior, creating a serious risk of rear-end collision or loss of control. The problem has not been resolved. A dealership inspected the vehicle and recommended a Transmission Control Module (TCM) software update referencing TSB 21-019-24, to be performed at the owner's expense. No root-cause diagnosis was provided. The underlying hardware cause, most likely the gear selector position sensor or transmission range sensor, was not confirmed or ruled out. The dealer is insisting the owner pay for the software update without establishing whether the bulletin covers the reported symptom or whether the vehicle VIN falls within its scope. No warning lamps preceded the first occurrence. The symptom appeared without prior indication and has recurred across multiple drive cycles.

STEERING

On June 26, 2026 my 2020 Ram 1500 Big Horn truck lost its steering, with no prior warning. This could have resulted in a catastrophic, tragic accident had I been out on the road but it happened as I was attempting to pull out of my driveway. I could have been killed. Other people potentially could have been injured or killed if this happened while driving on the road. I had the truck towed to a local repair shop, who looked at the truck and indicated that due to the type of problem it had to be serviced by a Ram certified repair shop. We then had to truck towed to Quirk, a certified repair service center. Upon their inspection they discovered that the POWER STEERING RACK broke in half! They said that this is unusual for a vehicle with such low mileage of 29,779 miles and that this is very dangerous. The cost to repair my truck is $4,500 and there is a long wait time for the part because of a back order. Why, I wonder is there a back order? Is this a very serious safety issue that other Ram truck owners are dealing with as well?

STRUCTURE

Both Driver and Passenger Visor arms have dis-engaged and no longer work to provide shielding from blinding sun. They just hang from thier broken arms and it happened shortly after having purchased this vehicle from a used car dealer, (Kearny Mesa) and they were unable to address since it was not a recall. Obviously they would repair it for $$$$ Did some research and apparently this is a common issue with this vehicle.

FUEL/PROPULSION SYSTEM

High Pressure Fuel Pump failed. Pump failure can cause car to stop when not intended. Problem confirmed by an independent service center. Component not inspected by others. No warning lights or messages prior to the failure. The High Pressure Fuel Pump was replaced 4/30/2024 as part on 'Safety Recall Z96 - High Pressure Fuel Pump - Replace High Pressure Fuel Pump' by Merrick Dodge 3614 Sunrise Highway, Wantagh NY 11793.

STEERING

The steering system electric power steering rack failed on my 2020 Ram truck. We were unable to steer the truck and could have been in a horrible accident. This was a very dangerous situation. For some reason my truck was not included in the recall that was issued for the 2020 ram truck and I now face an astronomical repair bill in excess of $5000 according to the dealership repair shop. The part is $4500 and I have no idea how much the labor is going to amount to. This is an extreme hardship, not to mention that my family and I could have been killed and others to, if this happened on the highway. There were no warning lights indicating a problem prior to the incident.

UNKNOWN OR OTHER

Back window was leaking into the seatbelt. I did take it in for service back in 2022 back window was replaced along with top liner. And it has still continued to leak and just now recently I’ve noticed the water must be going into the cabin mmbecause my screen has what looks to be water in it and continues to leak anytime it rains or I go in the car was and the water goes to the seatbelt I’ll attach photos it’s not letting me attach videos

STEERING

Steering wheel locked up. I was in the driveway when this occurred but if I was driving on the road my vehicle could have potentially crashed into something and cause harm to myself or someone else, since I could not steer the vehicle. I had the truck towed to VIP Tire &Service and they checked the truck and determined through diagnosis, that my problem is with the circuit card assembly for the Electric Power Steering gears and that only Dodge Ram service companies can fix the problem and to bring my truck to a Chrysler Dodge service center. So I had my truck towed to Quirk Chrysler in Marshfield. They said that my VIN was not in the recall and that it would not be covered. It obviously should be included in this recall, since this is precisely what my problem is. There were no warning lights indicating a problem. Please add my VIN number to this recall so it will be covered as it should be.

POWER TRAIN · ENGINE

I PCSd from Springfield, MO to Fort Bliss Texas. I bought the truck [XXX]. I make it to TX. Driving the first Saturday in TX on [XXX] it just shuts down and put me in a very scary situation. I was stuck in the middle of the high way. It does not drive. The Etorque/generator is bad and is now on order from my local Dodge dealership. It literally shut down my truck and will not start, run, nothing. It’s been in the shop for 40 days with a no ETA on the part ordered. This should definitely be a safety recall as it just stalled me on the highway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

STEERING

While driving and making a turn at a busy, high-traffic intersection, a red steering service warning message/light suddenly appeared on the dashboard. Immediately after the warning appeared, the steering became extremely difficult to operate and felt as though it had locked or jammed. I had to use significant force to turn the steering wheel in order to complete the turn. At the same time, a box truck was approaching the intersection at a high rate of speed. Because I was struggling to steer the vehicle, I was unable to maneuver normally and narrowly avoided a collision. Fortunately, the driver of the box truck was able to stop in time. Had the truck not stopped, a serious accident resulting in severe injuries or fatalities could have occurred. This sudden loss of steering assistance happened without warning and created an extremely dangerous situation. A steering system should not fail while a vehicle is in motion, especially in traffic. The failure significantly reduced my ability to control the vehicle and placed me and other motorists at risk. I believe this may be a safety-related defect and request that NHTSA investigate similar complaints involving steering system failures in 2020 Ram 1500 Limited vehicles. Such failures have the potential to cause catastrophic accidents and should be addressed immediately.

ELECTRICAL SYSTEM · UNKNOWN OR OTHER

The radion frequency module has gone bad in my truck. I assume this is due to the rear window leak that is known on these trucks. My rear window was replaced earlier this year do to damage. However, as I search the internet this issue with the radion frequency module is greatly reported and I do not understand why FCA/Mopar have not issue a recall notice on this. Instead owners are having to come out of pocket over $1000 to repair something that everyone knows is an issue.

POWER TRAIN

At 60mph the vehie suddenly did a 180 and went backwards down the road. Fortunately it was a straight stretch and no oncoming traffic. Rear axle sized up, drive shaft shrown, and rear shaft froze resulting in equivalent of rear brakes onky thus the 180. Rear axle lost all lubrication and this is very similar to existing safety recall on other Ram models but not this one.

STRUCTURE

Tailgate gets stuck and will not open.