2021 RAM 1500 reports

ELECTRICAL SYSTEM

I am writing to express my concern about vehicle warranty coverage being provided by RAM (Stellantis NA) on their vehicles. I have a 2021 Ram 1500 which has a motor generator unit (MGU) which has failed due to a defect with the bearings. This has been diagnosed by the dealership and identified as covered under the emissions warranty. This diagnosis was made by Kolosso Ram in Appleton, Wisconsin in June of 2026. At this time I was advised that it could be a 6 to 8 month wait for parts because of a parts shortage due to the demand for the replacement part. My vehicle has been out of service since April while I maintain loan payments, depreciation of value, insurance and have no vehicle for transportation. A call to Ram was unsuccessful on two occasions to obtain any kind of relief in form of loaner vehicle or faster procurement of the part. Ram continues to build vehicles with this MGU unit while customers are stuck with inoperable vehicles some of with are still under original warranty or covered by the emissions warranty. The failure of Ram to ensure that customers have working vehicles is causing undue stress both emotionally and financially. This is also a potential safety issue as failed parts could put operators in an unsafe position.

AIR BAGS · UNKNOWN OR OTHER

Unknown, my Ram has a glue issue with the dashboard especially the passenger side of the vehicle which may affect the airbag operating correctly the dashboard is coming apart do to glue not properly installed on 2021 Ram truck.

STEERING

Purchase vehicle new and report issue with steering vibration and wandering feel after purchasing on multiple occasions when having the vehicle serviced by dealership. No issues found was the response each time, but condition continued. Front tire wear indicated something wasn't right. Replaced tires with OEM Goodyear tires even though symptoms persisted. While traveling this past winter in inclement weather vehicle lost traction while crossing a bridge as safe speed. Manage to correct but ended up in the guardrail. Report issue to Stellantis/RAM who investigate and reported no issues. Vehicle was repaired by dealer body and repair shop. Upon pickup vehicle was not drivable due to "Wobble of Death". Shop determined it was a bad wheel. Vehicle drove okay but front-end vibration returned. Spoke with shop manager and stated tires has flat spots. Truck was parked for service a long time. Purchase a new set of tires, Michelins thinking it may be the brand that was issue. Condition persists with vibration wear showing tires already,

ENGINE

I own a 2021 Ram 1500 with the 3.0L EcoDiesel Gen 3 engine. The vehicle has experienced diagnostic trouble code P00AF, indicating a turbocharger/variable geometry turbocharger (VGT) boost-control performance problem. I have already taken the vehicle to a Ram dealership for this same issue. The dealership performed a computer/software update in an attempt to correct the problem, but the P00AF issue continued afterward. I returned to the dealership and was told they could not reproduce the problem during their test drive and therefore could not repair it. The problem remains unresolved. I am concerned this may involve a premature failure or defect involving the turbocharger, electronic VGT actuator, or VGT control mechanism on the Gen 3 EcoDiesel. This is particularly concerning because I use the vehicle to tow an approximately 8,000-pound travel trailer. A turbocharger/VGT failure while towing could cause sudden loss of engine power, particularly under heavy load or while climbing grades, potentially creating a dangerous situation in traffic. The intermittent nature of the problem makes it difficult for the dealership to reproduce, but the fault continues to occur during actual vehicle operation. A software update has already been attempted without resolving the issue. I request that NHTSA investigate whether there is a pattern of premature turbocharger/VGT actuator or VGT mechanism failures resulting in P00AF on 2020–2023 Ram 1500 3.0L EcoDiesel Gen 3 vehicles. I can provide dealership repair documentation, diagnostic information, photographs, mileage, and other supporting information if requested.

UNKNOWN OR OTHER

BULLITIN TSB 23 098 23 SLIDING REAR WINDOW LEAK PROBLEM FOR 2019-2021 DODGE RAM 1500. DEALER CHARGED 1,247.51 FOR THE REPAIR OF REPLACING THE WINDOW AND FRAME. ALSO THE WIRELESS CONTROL MODULE UNDER THE BACK SEAT ZAPPED OUT AND HAD TO BE REPLACED FROM THE WATER DAMAGE COSTING US 2,395.28. BULLITIN STELLANTIS ISSUED A WARRANTY EXTENSION XL1 ALONGSIDE THIS BULLETIN EXTENDING THE BACKLITE WARRANTY COVERAGE TO 8 YEARS OR 150,000 MILES FROM THE ORIGINAL IN SERVICE DATE. WE WERE TOLD OUR VIN NUMBER NOT INCLUDED BUT SAME PART NUMBER OF THOSE COVERED UNDER THE BULLITIN, OUR VEHICLE SAME PROBELM AND IS A 2021 DODGE RAM 1500

SEAT BELTS · FORWARD COLLISION AVOIDANCE

Driver side seatbelts issues, issues locking the buckle. Also car has engine light come up after emergency braking system error. Goes in to reduced power mode. If shut off and turn back on, truck is fine.

ELECTRICAL SYSTEM

The contact owns a 2021 Ram 1500. The contact stated that while attempting to start the vehicle, the instrument panel lights illuminated but the vehicle failed to start. The battery was replaced but the failure persisted. The vehicle was towed to the local dealer, who diagnosed that the RF Hub had failed and needed to be replaced. The vehicle was not yet repaired. The failure mileage was 81,000.

ENGINE · FUEL/PROPULSION SYSTEM

This vehicle was subject to NHTSA Recall 22V-767 / Stellantis Recall Z96 for a defective Bosch CP4.2 high-pressure fuel pump (HPFP) known to fail and release metal debris into the fuel system. The recall remedy (HPFP replacement) was performed at an authorized Stellantis/Ram dealership on 3/29/2024. On 8/9/2026, while driving the vehicle suddenly lost engine power and blocked the road in the left lane. The vehicle failed to restart and needed to be towed. The vehicle was independently inspected at Saddleback Automotive Service Center, Santa Ana, CA (RO# 130026). The technician documented diagnostic trouble codes P0087 (fuel pressure governor deviation, low pressure), P025C (fuel pump module control circuit low), and P016F (closed-loop fuel pressure control at limit, pressure too low) — all consistent with the same CP4.2 HPFP failure mode the recall was intended to remedy. Photographic and video documentation confirms metallic contamination in the engine oil and fuel filter screen. This failure occurred more than two years after the recall repair, and Stellantis (Case #97888077) has denied consequential-damage coverage citing the standard 24-month Mopar parts warranty on the replaced pump. I am filing this complaint because the recall remedy performed in March 2024 appears to have been inadequate: the vehicle experienced a recurrence of the same fault codes associated with the recalled component, and the resulting metal contamination caused catastrophic engine damage. I believe this indicates the recall remedy did not fully address the underlying defect and that other vehicles that received the same recall remedy may be at risk of the same outcome. I am requesting that NHTSA investigate whether the 22V-767/Z96 recall remedy is adequately preventing this failure mode in vehicles that received the HPFP replacement, and that this complaint be associated with any existing investigation into recurring CP4.2-related failures post-remedy.

ELECTRICAL SYSTEM · VISIBILITY/WIPER

I purchased a new 2026 Ram 1500 Rebel Crew Cab 4x4 from the John Heister Dodge Ram dealership, in [XXX] on XXX. The following day, I day i was notified of an open safety recall (NHTSA 26V-531) affecting the vehicle's rear visibility/backup camera system, which under certain conditions may fail to display the rearview image during a backing event. I later confirmed that this recall was posted on XXX -- four days before I purchased the vehicle. The dealer, John Heister Dodge Ram, did not disclose this open recall at any point during the sale, and the vehicle was sold to me with the defect unrepaired. This is a known safety-related defect, as new vehicles are required to have open recalls repaired before delivery. The recall remedy has not yet been performed on my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

AIR BAGS · ENGINE

Air bag light on. Needed temp start

POWER TRAIN · ENGINE

The contact owns a 2021 Ram 1500. The contact stated that while driving at an undisclosed speed, the "Service Electronic Steering Control", "Service Transmission", and the "Continue to Drive - Do not Shift or Turn off Engine" messages were displayed on the instrument panel, before the vehicle stalled. Additionally, the message "Shift to Park and Back to Drive", "Rear Braking Assist Unavailable", and "Self-Park Assist Disabled" messages were displayed on the instrument panel. The failure had occurred on several occasions. The contact stated that the vehicle was previously serviced under an unknown recall associated to the failure. The vehicle was taken to the dealer to be diagnosed; however, the cause of the failure was unknown. The dealer stated that the failure might be electrical. The vehicle was not repaired. The vehicle was towed back to the dealer; however, the vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

STEERING · UNKNOWN OR OTHER · LANE DEPARTURE

I initiated a turn and the steering wheel suddenly and forcefully moved in the opposite direction of my steering input. The steering wheel was pulled out of my hand. I was unable to maintain the intended steering direction and the vehicle was involved in a collision. This was not an intentional steering maneuver or ordinary loss of traction.

ELECTRICAL SYSTEM · UNKNOWN OR OTHER · VISIBILITY/WIPER

Multiple times this has happened when I engaged in reverse the screen will be blank and can't see anything. It will take a couple of times of driving,parking and turning on and off the truck before it turns back on. This is a major safety concern as i can not see anything as i reverse. This does not happen every time but does happen often. I haven't had it checked out professionally because it hasn't been permanent but I do have Multiple videos of the problem recurring that I can send.

ELECTRICAL SYSTEM · VISIBILITY · STRUCTURE

REAR WINDOW FRAME CRACKED AT BOTH CORNERS- WATER LEAKS INSIDE OF VEHICLE DURING RAIN. THIS CAN AFFECT ELECTRICAL COMPONENTS THAT ARE AT THE REAR CAB INSIDE THE TRUCK. I NOTICED THIS A MONTH AGO BUT DONT KNOW HOW LONG IT HAS BEEN THERE.

ELECTRICAL SYSTEM · UNKNOWN OR OTHER

Engine ticking and trunk lock latch not opening

SERVICE BRAKES

I received recall notification number 24V653000, Stellantis recall 75B. This recall is detailed as a software malfunction in the ABS control module to disable the electronic stability control system. This will cause the vehicle to fail. It was serviced at Don Davis Ram dealership in Arlington, Texas on November 11, 2025 and was advised they were going to do a software update. On July 27th , I contacted (formerly Don Davis) now Clay Cooley Ram dealership and spoke to a service representative, Jose Hernandez. I explained that the brakes feel very spongy and takes more time to slow the vehicle down (constantly have to brake several times when approaching other vehicles or at red lights). It is very noticeable and is dangerous for me and others on the roadway. He explained that I am now responsible for the diagnosis evaluation of $99.95 plus the fee to update the EBS software. Jose explained that everytime the brake system needs to be updated, then I am financially responsible for these fees because the 36,000 miles warranty has expired. I explained to him that I am guaranteed a "Lemon Law" protection in my purchase. In addition, this vehicle only has approximately 28,000 miles

STEERING

The contact owns a 2021 Ram 1500. The contact stated that while driving at undisclosed speeds, the steering wheel became difficult to turn, and excessive force was needed to turn the steering wheel to the left or the right. The Electronic Power Steering (EPS) warning light was illuminated. In addition, the contact stated that while driving approximately 5 MPH attempting to make a left turn, the steering wheel seized in place and failed to return to center. The local dealer was contacted. The vehicle was not diagnosed or repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.

STEERING · ELECTRICAL SYSTEM · VISIBILITY/WIPER

RTSCM FAILED TO BE REPAIRED resulting in life long issue. Recall Y80 from December 2021 was performed and then erased from my vin history. 14a associated with same failing part was completed and issue never went away.

ELECTRICAL SYSTEM · ENGINE · FUEL/PROPULSION SYSTEM

Recently this vehicle has triggered a check engine light. Upon further examination the code was related to an ignition #3. (CODES: P020C, PO1DO).

POWER TRAIN · ENGINE

MGU unit failed / car seized in the middle of the road - sent in to be repaired Unsafe to be stuck in the middle of the road, could not even put the car in neutral to push out of the road Known problem that RAM and Stellantis know about and are not placing warnings. We were told by the dealership we were 5,000 in line for a new part and that it would take a year. No warnings, truck ran perfectly before

EXTERIOR LIGHTING

The contact owns a 2021 RAM 1500. The contact stated that while driving on several occasions at various speeds, the high beam headlights failed to illuminate while the button was depressed. The vehicle was taken to the dealer and was diagnosed and determined that the CSSM needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 147,000.

POWER TRAIN

Me and my 2 children and my husband were traveling to Springfield Mo . We had stopped for some snacks at Dollar general . When we all go back in the vehicle . My husband tried to start our truck he was turning the key over and over and it just wasn’t starting . Here it is 95 degrees outside with 2 small children and our truck is our only transportation . So my husband explained to AI what issue we were having and it said an issue with our Powertrain Control Module . The Powertrain Control Module (PCM) is your vehicle's central computer, effectively serving as its brain. It combines the functions of the Engine Control Module (ECM) and Transmission Control Module (TCM) to manage how your car moves, continually monitoring data like fuel-to-air ratios, ignition timing, and gear shifts. Ai explained to us to disconnect our negative terminal to our battery and wait a few minutes and everything would reset . After waiting we were finally able to start our truck . After we got home I called a dodge dealership near me and asked them to look up any recalls on our vehicle and they said none active . This is a safety issue because the last thing I need is to have our only vehicle stuck on the side with two small children in 95° weather heat stuck on the side of the road somewhere. Please we need to make known that this is a safety issue so no one including myself has this issue with their 2021 Laramie 1500 truck . Thank you , I am a concerned mother

AIR BAGS

NHTSA Vehicle Safety Complaint I am submitting this complaint to request that the National Highway Traffic Safety Administration investigate a potential safety defect involving the dashboard on my 2021 Ram TRX. The dashboard on my vehicle has developed significant bubbling and delamination in the area of the passenger-side airbag deployment seam. While the manufacturer and dealership have characterized this condition as a cosmetic issue, I believe this assessment fails to address the potential safety implications associated with deformation of the dashboard in a critical airbag deployment zone.The passenger airbag is engineered to deploy through a designated seam in the dashboard. When the dashboard material bubbles, separates, warps, or delaminates in this area, there is a reasonable concern that the airbag's intended deployment path could be altered or obstructed. Any interference with the airbag's deployment could reduce its effectiveness or create an additional hazard to vehicle occupants during a collision.I recognize that I cannot determine whether my specific vehicle's airbag performance has been affected without engineering analysis or crash testing. However, I believe the condition presents a legitimate safety concern that warrants investigation because it involves a safety-critical component designed to protect occupants during a crash.I have also become aware that numerous owners of Ram trucks have reported similar dashboard bubbling and delamination, suggesting this may not be an isolated incident but rather a recurring defect. If this condition is widespread and occurs in the airbag deployment area, it raises concerns that extend beyond appearance and into occupant safety.The purpose of this complaint is not simply to seek a cosmetic repair. My concern is that a defect affecting the dashboard in the passenger airbag deployment zone has the potential to compromise the proper operation of a federally required safety system.

SERVICE BRAKES · HYDRAULIC

The contact owns a 2021 Ram 1500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. Approximately six months later, while driving at an undisclosed speed, the check engine, ABS, stability control, and brake warning lights illuminated, and the "Auto Park Disabled," "Service Antilock Brake System," and "Service ABS System" warning messages were displayed on the instrument panel. The vehicle was taken to an independent mechanic shop, where it was diagnosed that the speed sensor and the wheel bearing needed to be replaced. Diagnostic trouble codes U0415, C0572, C053D, and C10F5 were retrieved. The speed sensor and the wheel bearing were replaced, but the failure persisted. The vehicle was then taken to a dealer, where it was diagnosed that the ABS module needed to be replaced; however, the vehicle was not repaired due to backordered parts. The manufacturer was notified of the failure. The failure mileage was unknown.

POWER TRAIN

I am experiencing a severe, life-threatening stalling issue with my 2021 Ram 1500 equipped with the 5.7L HEMI eTorque system. While driving at low speeds through a neighborhood (between 5 and 15 mph), the engine suddenly and cleanly shuts down without any prior warning, sputtering, or illumination of dashboard error lights.As soon as the engine stalls while the vehicle is in motion, the truck's transmission safety system triggers 'AutoPark' and instantly activates the electronic parking brake. This causes the truck to violently slam to a complete stop in the middle of the roadway, locking the rear wheels. After coming to a complete stop, the vehicle can be immediately restarted and will drive normally without storing any diagnostic trouble codes (DTCs).This exact failure mode matches the dangerous behavior outlined in NHTSA Recall 23V-265 (FCA Recall 37A). However, the manufacturer's database lists this recall as 'completed' on my specific VIN. The software update either failed to permanently resolve the issue, or a hardware defect within the eTorque electrical/grounding system is mimicking the safety defect. The sudden, uncommanded braking in active traffic poses an extreme risk of a rear-end collision or crash. This has happened a few times while the vehicle was under warranty

POWER TRAIN · ENGINE

On 6/9/2010 I was accelerating up a ramp to merge with traffic on Rt146 north . I had reached the top of the ramp and as I viewed the oncoming traffic behind in the mirror I began to shift into the right lane. Suddenly the engine light started flashing, my truck immediately lost power and slowed to 40mph. The truck that had been well behind me was suddenly swerving to avoid my truck . I nearly got rear ended by a truck which would have probably killed my daughter and I.We both were in shock , I pulled over as soon as I could .Does someone need to be killed before action is taken. Safety should prevent incidents like this . Hindsight is no good. I think my kids are precious but Dodge must think their lives are cheap . That was something the engine manufacturer should be held accountable for. The rocker arms and lifters suddenly stopped working in two cylinders because of a fault in those engines known to Dodge. The dealership diagnosed the issue and gave me a quote of $4500-$6000 to repair the extensive damage from that incident. The lady in the service department said I was a victim of the well known Pentastar Tick .I can’t afford it. To add insult they offered me $6000 to buy it. No local independent mechanic wants to tear the engine apart . So my truck is sitting in our driveway. I am paying a loan and upside down in it. I can’t fix it and I can’t sell it. I have made every payment. I am certain there are other dodge customers who have been in close calls or worse over their vehicle suddenly losing power . Isn’t this the perfect example of dangerous . I think so.

ENGINE

Loud winning sounds in engine, louder during excelleration. Dealer service center found the eTorque to be bad and i was told not to drive it. And there is no fix or parts for it. Not sure when or if they will get the parts. No recall no part no fix!!

AIR BAGS · UNKNOWN OR OTHER · VISIBILITY/WIPER

The leather-wrapped dashboard on my 2021 Ram 1500 is bubbling and delaminating on both the driver and passenger sides. The material is lifting and separating from the base, creating glare and reflections that impair forward visibility while driving. It also raises potential concerns with passenger airbag deployment due to the distorted/bubbling surface over the airbag module area. This is a widespread known defect on 2019–2021 RAM trucks with leather dashboards. I have an open case with Ram Customer Care (#96620269) where only partial coverage was offered. Attached are photos showing the bubbling/delamination on both sides. This defect affects safe vehicle operation. Please investigate.

ELECTRICAL SYSTEM · STRUCTURE · UNKNOWN OR OTHER

In January I experienced a “backlite leak” that allowed water to enter the cab of my vehicle. As a direct result of this water intrusion, my RFH (Radio Frequency Hub) module failed due to electrical shorting caused by moisture exposure. This failure was sudden and completely outside of my control and was not the result of misuse, neglect, or normal wear and tear. Not to mention the risk it put my family in as I was driving with my wife and daughter when the module failed and caused total power failure. I was driving down the road with my family in the vehicle when without any warning the truck completely shut down and didn’t have any power. I brought it to the dealership I bought it from and they stated they fixed the leak and replaced the RFH. Fast forward to this past week, there was another leak in the rear window. The dealership then stated it was a faulty back window unit that needs to be completely replaced. Stellantis (formerly FCA) previously acknowledged this defect through extended warranty coverage. However, my vehicle’s model year was later excluded despite being affected by the same known issue. This exclusion is particularly concerning given that the defect ultimately caused collateral electrical damage beyond the window itself. Given the documented nature of this issue, its prior recognition under extended warranty, and the risk of safety it put my family in I wanted to document this issue

TIRES

On 12-4-2025 I purchased a set of kumho mavis mountaineers apt tires at the Thomson GA. location. They didn't balance the tires when they were installed. So I had to go back for them to be balanced. After 5 months my truck was still riding really rough and the tires had worn considerably more than they should have so I called Mavis about this problem and was instructed to go to the Evans GA location on 5-22-2026 for a tire inspection. This location said all for tires were dry-rotted and I haven't had these tires for 7 full months and have put 22,000 miles on them. One tire has worn to the point of being slick and this is the only vehicle my family has right now. This has been on going since the date of purchase and there is a good chance these tires will cause an accident.

ENGINE

I purchased a 2021 Ram 1500 North Edition (VIN: [XXX]) on XXX. As of last week, I noticed fluid leaking from under the engine compartment of the truck. I crawled under the truck and found that this five-year old truck has an oil pan that has rusted and rotted on the bottom and side leading to a leak of motor oil. I searched this online and found that this is a common issue amongst this model in this time frame and that it can cause a "catastrophic" loss of oil pressue while driving. I checked recalls and technical service bulletins and found no mention of this issue. Upon speaking with the service department of Hume's Chrysler, Jeep Dodge, and Ram of Waterford, PA, I was informed that they have seen this issue and that it is not covered by any warranty or recall because it's always caused by rust. This was only noticed because my wife's vehicle is in the shop and I parked in the garage causing me to notice it on the garage floor. My truck is normally parked in our gravel driveway and the oil leak went unnoticed. The truck was down approximately one-quart of oil when this was noticed. Had this not been noticed when it was, I fear that this issue could have caused an incident on the highway while the engine oil pressure was increased. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

Both exhaust manifold cracked causing exhaust fumes to leak in to cab

ENGINE AND ENGINE COOLING

The contact owns a 2021 Ram 1500. The contact stated while driving at an undisclosed speed, there were abnormal sounds coming from the exhaust, the exhaust was leaking, and the contact discovered that there were cracks on the exhaust manifolds. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the exhaust manifolds and gasket needed to be replaced. The vehicle was repaired. The contact did research and was made aware of an unknown NHTSA Campaign Number however, the VIN was not included. The manufacturer was made aware of the failure and the manufacturer stated that NHTSA was responsible for adding each VIN to a recall. The failure mileage was approximately 80,000.

FUEL/PROPULSION SYSTEM

My 2021 RAM 1500 ecodiesel was subject to an NHTSA recall (23V-263). The recall included a replacement High pressure fuel pump (HPFP) due to a mechanical defect in the Bosch CP4.2 high-pressure fuel pump (HPFP) that causes the pump to fail prematurely and destroy itself internally. The HPFP was replaced under the recall over two years ago, only for the new fuel pump to fail catastrophically and send parts through the fuel loop. The failure has been confirmed by a manufacturer dealership service center (Huntington Beach, CA). The failure lead to immediate engine shutoff while driving in traffic. The vehicle could not be moved out of a busy street under its own power. There were no warning signs prior to failure.

ELECTRICAL SYSTEM · UNKNOWN OR OTHER

2021 Ram 1500, rear window leaked after it rained. (Common problem with these trucks, even a class action law suit because of this issue). Leak was bad enough to cause severe electrical damage, truck will not start. There is an extended warranty related to this issue BUT according to Ram my truck does not qualify…..

UNKNOWN OR OTHER

Vehicle serpentine belt is faulty and has required multiple replacements. The belt has cause multiple close calls with traffic accidents

ELECTRICAL SYSTEM · ENGINE

Made several stops and on the last one when I went to start the vehicle it wouldn't start. Used jump pack and it started. Had a non-flashing check engine light and a service ESC light. Decided to drive across town to auto store and have them check battery and replace if bad, When I pulled into the auto store parking lot the truck died and wheels locked up. (Very sudden stop) All four gear selector lights (PRND) were lit. Thought to myself "I'm glad this didn't happen on the roadway." Turns out the battery was indeed bad, and a new battery got me running again.

ELECTRICAL SYSTEM · UNKNOWN OR OTHER · ENGINE

[XXX] Fire occurred while driving [XXX] my Ram 2021 and it was like a mini blast with a lot of sparks as I saw in a rear-view mirror.  Everything went out on the dashboard and the car stopped at the Top of Wolf Creek Pass [XXX] . I got out of the car and saw a small fire burning under the car. The fire under the car went out on its own. The very shape of the hole (perfectly round) in my muffler indicates an explosion that occurred simultaneously.  Also, the fused edges of the round hole indicate a high temperature during this explosion and fire. I disagree that this fair damage [XXX] my Ram 2021 3.0 ecodiesel [XXX] is considered from Progressive insurance as simple "wear and tear." estimate only $1669,78. Garber Collision Pontiac repaired the Ram 2021 by 04.24.2026 and replaced the damaged wiring harness ($1161 self-pay) as required by Progressive. After this repair, the Ram 2021 was unable to move and was delivered to the Tucson Ram dealer on 05/04/2026. The dealer did not indicate the root cause of the damage in the estimate. The car was also returned to me by the dealer. When I asked the dealer on 05.12.2026 to indicate the root cause of the damage, the dealer replied that he was not aware of such a similar damage and indicated that the warranty on the car has expired and there are no open recalls. But The dealer's initial assessment from 05.13.2026 (estimates $9325.25) indicates the fire was caused by a failure of the Exhaust Gas Recirculation (EGR) cooler, which is a known issue (similar to recall VB1/19V-757) where the cooler cracks, leaks coolant, and causes a fire in the intake manifold. This is a component failure resulting in an explosion/fire, not typical wear.    I need a diagnostic report that specifically mentions the EGR cooler failure as the source of the fire. I give my full consent for Ram Manufacturing to send an independent inspector to me for Ram 2021 3.0 Ecodisel INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM

I was driving at freeway speeds when the vehicle lost engine power and all the electronics in the vehicle stopped functioning. I was able to safely get the side of the road and stop the vehicle. Had vehicle towed to dealership. Tech inspected remote frequency hub (RFH) and observed corrosion on the circuit board. It looked as if water intrusion had occurred inside the vehicle, entered the RFH, causing corrosion and circuit failure. Believe intrusion occurred in the third brake light at the top of the cab. I am reporting this matter because a failure in the RFH caused the vehicle to stop functioning. I was lucky to be traveling on a straight, wide road and could safely get to a stop. I don't believe this would have been the case if I was on a curve or narrow road.

ENGINE

The exhaust manifold on both sides of the motor have cracked and have broken bolts. The Ram dealer confirmed it and says it is a known issue that the manufacturer will not fix. With the crack and broken bolts, exhaust fumes are leaking out. It gets nauseating in the cab of the truck if the windows are up for too long. My independent mechanic is set to replace the manifolds with aftermarket ones due to literature saying the OEM will end up the same way. No dash lights have illuminated.

AIR BAGS · VEHICLE SPEED CONTROL

air bags, warning lamps on, it could be dangerous. don't know if it's been checked no accidents yet.

FUEL SYSTEM · DIESEL

The contact owns a 2021 Ram 1500. The contact stated that the vehicle failed to start and was unable to be jump-started. The vehicle was towed to an independent mechanic to be diagnosed, and it was determined that fuel was not reaching the fuel housing. The contact was informed that the CP4 high-pressure fuel pump was previously replaced under an undisclosed recall in 2024. The vehicle was then towed to the dealer, who had previously completed the recall repair. The contact was informed that the secondary fuel pump located in the engine compartment needed to be replaced; however, the repair would be an out-of-pocket expense. The vehicle was not repaired due to the cost. The manufacturer was not contacted. The failure mileage was approximately 85,000.

POWER TRAIN · ELECTRICAL SYSTEM · SERVICE BRAKES

I was only allowed 3 components to choose from, but I want to make certain that Im including the these additional components that has been failing:Forward Collision Warning, Engine,Fuel/Propulsion System,Engine,Lane assistance/ Departure, and Lighting. There could be more to include but heres the dangerous issue I encounter everyday I utilize my vehicle,that has yet to be fixed nor addressed appropriately when I articulate EXACTLY what I feel,& see occur.My safety & everyone esle has been put at risk everyday which caused my 1st accident which I predicted was potentially likely since May 1,2025. It occurs exactly the same everytime just like the 1st terrifying experience: Id be stopped at a red light,intersection waiting for green light. With foot on brake between 5 to 10 seconds later I can feel the brake disenaging with my foot fully and physically on the brake simultaneously my vehicle screens will light up indicators erractically,(ghost touch,touch screen digitizer failure), while LUNGING FORWARD 5-7 ft on it OWNS,simultaneously screen blackout,& vehicle screen system reset followed by vehicle putting itself in emergency brake.This puts everyone around at RISKS AS MY VEHICLE OPERATES ON ITS OWN, which caused an accident at a red light where my truck plowed into the vehicle in front of me.Ive waited for an independent service contractor to evalute on 4 different occasions which they failed to appear or make contact on THEIR desired scheduled dates.The dealership has failed to reproduce due to unsatisfactory failed service repair attempts, discrepancies in verbal & documention.Absolute lack of concern for my safety or interest in issue, as at least 2 comeback services were met with breach of contract by dealer.The DEALERSHIP has been the only ones servicing my vehicle & according to their top tier diagnosis components successfully checked out in contrast to my many reoccurring service request for same issue.Prior to failure no warning lamps or messages appeared.

UNKNOWN OR OTHER · ENGINE · FUEL/PROPULSION SYSTEM

The vehicle experienced an overheating condition immediately after being picked up from dealership service on April 11, 2026. Within a short distance of driving, a warning appeared and the vehicle became unsafe to operate, requiring it to be pulled over and towed. The dealership later stated that coolant was low but also reported no leaks. This condition should have been identified and corrected while the vehicle was in their custody prior to release. The failure created a safety risk because the vehicle could not be operated safely on the roadway and required immediate removal from traffic. The issue occurred without prior warning before the failure following service.

STEERING · SUSPENSION

I own a 2021 Ram 1500, which I purchased on March 29, 2024, as a certified pre-owned truck, and the primary issue involves a serious failure of the front wheel assembly. On three separate occasions, the front wheels have detached from the truck while it was in motion—on June 14, 2024, February 26, 2026, and most recently on April 17, 2026, when the left front wheel came off. I was driving the vehicle all three times during the incidents. Although the dealership has stated that repairs were completed after each incident, the problem continues to occur, indicating that the defect has not been properly resolved. The vehicle is available for inspection upon request, along with all supporting documentation. This defect creates a severe safety hazard, as losing the front wheels while driving greatly increases the risk of a crash and poses a danger to both me and others on the road. I have reported the issue to the dealership multiple times, and they have evaluated the vehicle, confirming a recurring and unresolved problem, along with additional major mechanical concerns that have not been adequately addressed under warranty. Despite having warranty coverage, I have paid high out-of-pocket costs for repairs, yet the problem has not been fixed. Despite these efforts, no effective or lasting repair has been made. The vehicle has not yet been inspected by the manufacturer, law enforcement, or insurance representatives, but I am willing to make it available for further review. Given the repeated and dangerous nature of this failure, I no longer feel safe operating the vehicle and I am requesting immediate assistance and a proper resolution.

BACK OVER PREVENTION

the reverse camera quit working, trailer reverse function inop, service electric throttle light is on. I have had the recall completed. the programing did not completely correct the issue. the vehicle s at the dealership now - has been there for a week now- no word on what the problem is.

STEERING · ELECTRICAL SYSTEM

July 2021 bought ram 1500 limited. $75k September 2021 3k miles took to dealer with REVERSE TRAILER STEERING UNAVAILABLE MESSAGES AND BACK UP CAMERA issues. Not fixed. Issues still happening. DEC 2021 ram 1500 recall y80 issued. RTSCM NEEDS updated. April 2022 dealer visit 11k miles recall y80 addressed and repaired. Issues continued. Several undocumented stop by dealer visits by request to look at while happening. Software updated each time. April 2023 purchasing dealer visit agin 26k miles. Up to this date vehicle was a lease. I bought the lease out with hopes to repair the issue. That dealer updated and also removed my dash to inspect the module. At this point as well 2 cases had been opened with ram themselves and I was wrote off as it will be fixed eventually. After that the issues never went away to this day but I was at a loss. A lemon law attorney told me that I didn’t have enough proof of the issue and i will share all my proof here with you guys. 2 month ago it froze the screen and accelerated on its own almost hitting a women and child pedestrian. I have had enough. I have worked hard for that money spent in the truck and cannot get the safety recall resolved. Now that the dash has been removed there are lights that shine in my eyes at night through the crease in the dash. All evidence cannot attach to this form because they are videos but I have over 65 showing proof and repair attempts

STEERING · UNKNOWN OR OTHER · SERVICE BRAKES

While driving, a deer entered the roadway. I applied the brakes to avoid hitting the deer and lost traction due to icy road conditions. The vehicle spun out and struck a utility pole. I later became aware of an open recall involving the ABS and/or electronic stability control (ESC) system for this vehicle. There were no warning lights, messages, or alerts before or after the incident. The vehicle did not maintain stability as expected during braking on ice. I am unsure whether the ABS/ESC system functioned properly at the time of the incident. The crash resulted in vehicle damage and property damage. To my knowledge, the vehicle has not yet been inspected by the manufacturer. The vehicle is available for inspection upon request. After crash, airbags did not deploy no fluids leaked no warning lights ever came on dash before or after crash

ELECTRICAL SYSTEM

The contact owns a 2021 Ram 1500. The contact stated that while driving at an undisclosed speed, the check air bag warning light illuminated. The contact stated that the vehicle had a history of wiring failures and that the air bag wiring harness had been replaced three times; however, the failure persisted. The vehicle was taken to a dealer, where it was diagnosed with electrical wiring failure, and the wires were zip-tied in place. The vehicle was repaired, but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 70,000.

ELECTRICAL SYSTEM · ENGINE

The contact owns a 2021 Ram 1500. The contact stated that while driving at an undisclosed speed, the contact noticed an unusual popping sound. The low battery and check engine warning lights were illuminated. In addition, the battery lost power. The vehicle was driven to the shoulder of the road, and the vehicle was turned off. The contact stated that while attempting to restart the vehicle, the vehicle failed to restart. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The contact was informed that the failure was a known failure with the vehicle. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 78,900.