This model year has 1,036 processed complaint reports; ELECTRICAL SYSTEM is the most frequently classified system at 35.1% of reports.
Federal telemetry verified ● Model-year dossier
2019 SUBARU OUTBACK
Complaint-pattern analysis from publicly available NHTSA safety records.
5.4Reliability score / 10
System health index
Reliability telemetry
A cohort-relative signal that annualizes documented reports for vehicle age and weights NHTSA crash or fire flags.
Documented incidents1,036
Reports with crash / fire flags26
Flagged-report share2.51%
Primary reported systemELECTRICAL SYSTEM
Scores are relative to the indexed vehicle cohort, not failure rates. Crash and fire flags identify how a complaint was recorded by NHTSA; they do not establish that a reported component caused the event.
Data-based buyer guidance
Review source records
Use the complaint patterns as a research starting point, alongside recalls, maintenance history, and an inspection.
Adjacent model-year records are not yet available for a direct comparison.
Before you buy
- Check open recalls using the vehicle identification number (VIN).
- Review the linked NHTSA reports for symptoms that match the vehicle you are considering.
- Ask for maintenance records and arrange an independent pre-purchase inspection.
This is a statistical research aid, not a mechanical diagnosis, failure prediction, or recommendation to buy or avoid a vehicle.
Component analysis
Most frequently reported systems.
ELECTRICAL SYSTEM364 documented reports
35.1%VISIBILITY/WIPER326 documented reports
31.5%OTHER / UNSPECIFIED204 documented reports
19.7%VISIBILITY63 documented reports
6.1%ENGINE39 documented reports
3.8%STEERING36 documented reports
3.5%FORWARD COLLISION AVOIDANCE36 documented reports
3.5%STRUCTURE27 documented reports
2.6%VEHICLE SPEED CONTROL26 documented reports
2.5%FUEL/PROPULSION SYSTEM23 documented reports
2.2%Show all 30 reported components
SERVICE BRAKES22 documented reports
2.1%LANE DEPARTURE18 documented reports
1.7%POWER TRAIN16 documented reports
1.5%AIR BAGS13 documented reports
1.3%EXTERIOR LIGHTING11 documented reports
1.1%FUEL SYSTEM9 documented reports
0.9%GASOLINE9 documented reports
0.9%BACK OVER PREVENTION9 documented reports
0.9%SUSPENSION7 documented reports
0.7%EQUIPMENT6 documented reports
0.6%SEATS5 documented reports
0.5%LATCHES/LOCKS/LINKAGES4 documented reports
0.4%ELECTRONIC STABILITY CONTROL (ESC)3 documented reports
0.3%SEAT BELTS2 documented reports
0.2%TIRES2 documented reports
0.2%WHEELS2 documented reports
0.2%ENGINE / ENGINE COOLING1 documented reports
0.1%INSERT1 documented reports
0.1%PADDING1 documented reports
0.1%AIR1 documented reports
0.1%Failure intelligence
What to inspect before you buy.
Complaint clusters identify repeated reported symptoms; they are not a diagnosis or defect finding.
VISIBILITY/WIPER
Frequent Windshield Cracking
Danger zone mileage3,400–10,078 miMedian: 6,000 mi
Reported symptoms
- Spontaneous windshield cracking without external impact
- Cracks appearing near the bottom edge of the windshield
- Cracks spreading rapidly
- Hairline cracks affecting visibility
Pre-purchase check
Inspect windshield for signs of manufacturing defects and check for proper installation and calibration of replacement windshields.
VISIBILITY/WIPER: 126 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 3400, median 6000, and P75 10078 miles.
VISIBILITY/WIPER
Spontaneous Windshield Cracking
Danger zone mileage5,100–10,000 miMedian: 7,000 mi
Reported symptoms
- Windshield cracked without apparent impact
- Cracking occurred while vehicle was parked
- Long cracks reported (8 to 9 inches)
- Cracks may appear on passenger side or other areas
Pre-purchase check
Inspect windshield for stress fractures and evaluate environmental conditions during the time prior to cracking.
VISIBILITY/WIPER: 86 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 5100, median 7000, and P75 10000 miles.
ELECTRICAL SYSTEM
Electrical System - Battery Drain Issues
Danger zone mileage4,752–19,250 miMedian: 9,900 mi
Reported symptoms
- Frequent battery failures
- Vehicle requires jump-starting
- Battery drains while parked
- Multiple battery replacements needed within short time periods
Pre-purchase check
Inspect for parasitic battery drain and test electrical system components, including the Data Communications Module (DCM).
ELECTRICAL SYSTEM: 70 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 4752, median 9900, and P75 19250 miles.
VISIBILITY
Visibility Issues due to Cracked Windshield and Display Malfunctions
Danger zone mileageMileage not reported
Reported symptoms
- Display screen malfunctioning and flashing off and on
- Back-up camera inoperability
- Windshield cracks without impact during colder temperatures
- Windshield cracks originating near the heat sensor at high speeds and while parked
Pre-purchase check
Inspect the windshield for cracks and the display screen functionality; check for any signs of impact or factory defects.
VISIBILITY: 59 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Windshield Cracking in 2019 Subaru Outback
Danger zone mileage1,600–8,375 miMedian: 3,450 mi
Reported symptoms
- Windshield cracks without impact
- Cracks start at edges and spread
- Multiple replacements needed in a short timeframe
- Cracking occurs during temperature changes or driving over potholes
Pre-purchase check
Inspect the windshield framing and installation; look for potential stress points and evaluate the windshield quality.
OTHER / UNSPECIFIED: 39 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 1600, median 3450, and P75 8375 miles.
ELECTRICAL SYSTEM
Electrical System Failure with Infotainment Issues
Danger zone mileage45,500–67,500 miMedian: 57,000 mi
Reported symptoms
- Touch screen registers false inputs (phantom inputs)
- Delamination of head unit causing bubbling
- Inoperable infotainment system and navigation
- Random cycling through radio stations and apps not responding to touch inputs of the screen
Pre-purchase check
Inspect the head unit and touch screen for signs of delamination and bubbling; assess for any erratic behavior in the electronic systems.
ELECTRICAL SYSTEM: 30 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 45500, median 57000, and P75 67500 miles.
OTHER / UNSPECIFIED
Touchscreen Display Malfunction
Danger zone mileage52,000–84,000 miMedian: 68,000 mi
Reported symptoms
- Infotainment system failure
- Touchscreen unresponsive
- Random cycling of functions
- Bubbling under touchscreen surface causing glare and phantom touches, making it unusable for navigation and vehicle settings adjustments during driving
Pre-purchase check
Inspect touchscreen for bubbling and delamination, and check responsiveness to ensure it does not activate functions unintentionally.
OTHER / UNSPECIFIED: 21 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 52000, median 68000, and P75 84000 miles.
OTHER / UNSPECIFIED
Windshield Cracking Issues
Danger zone mileage50–50 miMedian: 50 mi
Reported symptoms
- Spontaneous windshield cracks without impact
- Cracks developing in stationary vehicles
- Multiple cracks appearing in various locations
- Crack growth observed over time
Pre-purchase check
Inspect windshield for unusual cracks and defects, especially in lower areas near wiper components.
OTHER / UNSPECIFIED: 21 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 50, median 50, and P75 50 miles.
ELECTRICAL SYSTEM
Parasitic Battery Drain in Subaru Vehicles
Danger zone mileage10,000–35,000 miMedian: 28,000 mi
Reported symptoms
- Battery goes dead after short periods of non-use
- Need for frequent jump starts
- DCM module not shutting off properly
- Battery drain occurs within 48 hours of use
Pre-purchase check
Inspect the Data Communications Module (DCM) for proper function and potential firmware updates. Check for issues related to fuses powering the Starlink system.
ELECTRICAL SYSTEM: 20 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 10000, median 28000, and P75 35000 miles.
VISIBILITY/WIPER
Windshield Cracking Issues
Danger zone mileage32,250–36,750 miMedian: 34,500 mi
Reported symptoms
- Multiple windshield cracks reported (3-4 times) over various time periods, often without clear cause
- Cracks appear spontaneously or from minor impacts
- Frequent replacements and inspections required
- Cracking patterns noted in extreme temperature conditions (cold and hot)
Pre-purchase check
Inspect windshield for micro-cracks and underlying rust or damage that may contribute to cracking; monitor temperature differences during operation.
VISIBILITY/WIPER: 16 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 32250, median 34500, and P75 36750 miles.
VISIBILITY/WIPER
Windshield Cracking Without Impact
Danger zone mileage6,850–19,150 miMedian: 13,000 mi
Reported symptoms
- Sudden appearance of large cracks in windshield
- Cracks that expand when exposed to heat or sun
- Stress fractures without any visible impact damage
- Cracks originating from lower edges or corners of the windshield
Pre-purchase check
Inspect for stress fractures and signs of thermal expansion; monitor for further propagation of cracks under heat exposure.
VISIBILITY/WIPER: 13 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 6850, median 13000, and P75 19150 miles.
SERVICE BRAKES
Unintended Acceleration and Loss of Control
Danger zone mileageMileage not reported
Reported symptoms
- Unintentional acceleration while stationary
- Vehicle rolling when in park
- Brake pedal not functioning properly during unintended acceleration
- Brake system failure during slow-speed maneuvers
Pre-purchase check
Inspect braking system functionality, verify floor mat securement, and evaluate for potential software issues in the vehicle's control systems.
SERVICE BRAKES: 11 NHTSA complaints in this cluster, including 8 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Unintended Acceleration in Vehicle Speed Control
Danger zone mileage16,407–16,407 miMedian: 16,407 mi
Reported symptoms
- Vehicle independently accelerated while at a complete stop
- Engine revved while brake pedal is depressed
- Vehicle lunged forward unexpectedly
- Sudden acceleration into obstacles (garage walls, curbs)
Pre-purchase check
Inspect the electronic throttle control system and brake system for faults. Evaluate event data recorder data if available.
VEHICLE SPEED CONTROL: 10 NHTSA complaints in this cluster, including 5 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 16407, median 16407, and P75 16407 miles.
VISIBILITY/WIPER
Winshield Cracking and Chipping
Danger zone mileageMileage not reported
Reported symptoms
- Windshield cracks spontaneously without impact
- Multiple chips and cracks occurring in a short time frame
- Substandard durability of windshield
- Chips and cracks observed while driving at moderate speeds
Pre-purchase check
Inspect the windshield for chips and cracks regularly and assess the material quality and installation.
VISIBILITY/WIPER: 10 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL SYSTEM
Fuel Pump Failure
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle hesitates or stalls while driving
- Engine misfire
- Vehicle fails to start or is sluggish
- Warning lights illuminated (check engine, low oil pressure, etc.)
Pre-purchase check
Inspect fuel pump functionality, fuel pressure, and associated sensor diagnostics.
FUEL SYSTEM: 9 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
GASOLINE
Fuel Pump and Engine Performance Issues
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle hesitates or stalls while driving
- Check engine warning light illuminated
- Low oil pressure warning light illuminated
- Engine misfires during acceleration or at speed (60 MPH) and stalls unexpectedly, unable to restart immediately after stalling or failure to start at all after several attempts, sluggish performance while driving, rough running, multiple warning lights illuminated, low fuel pressure diagnosis from an independent mechanic.
Pre-purchase check
Inspect the fuel pump operation, check for fuel pressure, review engine diagnostic codes for further insights, assess for leaks in the oil pan and head gasket.
GASOLINE: 9 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Discharge Issues in Electrical System
Danger zone mileage6,000–12,000 miMedian: 8,400 mi
Reported symptoms
- Battery keeps dying
- Frequent battery replacements
- Trouble starting vehicle
- Battery drains overnight or when parked
Pre-purchase check
Inspect the electrical system for potential parasitic draw; check wiring, alternator function, and any installed accessories such as remote starters.
ELECTRICAL SYSTEM: 8 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 6000, median 8400, and P75 12000 miles.
ELECTRICAL SYSTEM
Electrical System Battery Drain
Danger zone mileageMileage not reported
Reported symptoms
- Unexpected dead battery
- Vehicle not starting after overnight parking
- Battery drains quickly after parking
- Need for multiple battery replacements
Pre-purchase check
Inspect DCM (Data Communication Module) and check for parasitic current draw issues.
ELECTRICAL SYSTEM: 8 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Infotainment System Malfunction
Danger zone mileage32,000–32,000 miMedian: 32,000 mi
Reported symptoms
- Delamination of the touchscreen
- Bubbles behind the screen
- Random activation of functions
- Inoperative navigation and maps during critical times of driving conditions; distraction to driver with changing radio, settings, and music controls; unexpected phone calls and loss of control over hands-free features.
Pre-purchase check
Inspect the touchscreen for physical defects such as bubbles or delamination. Verify the functionality of the infotainment system, navigation, and connectivity features. Assess any associated impact on driver safety due to distractions or malfunctioning systems.
ELECTRICAL SYSTEM: 8 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 32000, median 32000, and P75 32000 miles.
STEERING
Steering Instability
Danger zone mileageMileage not reported
Reported symptoms
- Loose steering wheel
- Vehicle drifts from lane
- Steering wheel erroneously turns
- Vehicle pulls to the right or left intermittently during driving at various speeds, including highway speeds, without warning or cause, possibly leading to loss of control and potential accidents.
Pre-purchase check
Vehicle should be inspected for power steering issues, alignment, and any electronic steering system faults.
STEERING: 8 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Performance Issues
Danger zone mileageMileage not reported
Reported symptoms
- Unintended acceleration
- Engine seizure
- Vehicle stalling without warning
- Failure to accelerate when pedal is depressed
Pre-purchase check
Inspect engine components, particularly the fuel pump and accelerator linkage. Verify for any diagnostic codes or irregularities in engine performance history.
ENGINE: 6 NHTSA complaints in this cluster, including 2 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Spontaneous Windshield Cracking
Danger zone mileageMileage not reported
Reported symptoms
- Front windshield develops cracks without impact
- Cracks appear in specific areas such as the bottom and passenger side
- Cracking occurs while vehicle is in motion
- Crack expansion and multiple replacements reported
Pre-purchase check
Inspect windshield for previous repairs and structural integrity; examine acoustic glass properties.
FORWARD COLLISION AVOIDANCE: 6 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel Pump Issues in Subaru Outback
Danger zone mileage100–18,000 miMedian: 240 mi
Reported symptoms
- Car won't start after driving long distances
- Car attempts to start even after the key is released
- Faulty fuel pump diagnosis after towing to dealership
- Interior smells like gasoline after starting problems or fuel pump replacement
Pre-purchase check
Check fuel pump functionality and for gasoline leaks, especially after recall repairs. Verify if the vehicle is affected by existing recalls.
FUEL/PROPULSION SYSTEM: 6 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 100, median 240, and P75 18000 miles.
OTHER / UNSPECIFIED
Infotainment System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Screen malfunctions by pressing random buttons
- Hangs up calls
- Changes radio stations
- Attempts to connect and disconnect Bluetooth repeatedly
Pre-purchase check
Inspect the infotainment system for screen delamination or bubbles that may affect touch functionality.
OTHER / UNSPECIFIED: 6 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Windshield Cracking
Danger zone mileageMileage not reported
Reported symptoms
- Windshield crack appearing without impact or provocation
- Rapid expansion of cracks
- No associated incidents or collisions reported
Pre-purchase check
Inspect windshield for cracks and evaluate any patterns of spontaneous cracking. Consider checking for stress points or manufacturing defects.
OTHER / UNSPECIFIED: 6 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Windshield Cracking
Danger zone mileageMileage not reported
Reported symptoms
- Crack develops without impact
- Crack spreads over time
- Loud cracking sound noted
- Crack originates near wiper area
Pre-purchase check
Inspect windshield for stress fractures, especially near the wipers, and assess for any previous repairs or weaknesses.
VISIBILITY/WIPER: 6 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failures
Danger zone mileage1,566–4,638 miMedian: 3,102 mi
Reported symptoms
- Car will not start intermittently
- Battery drains unexpectedly
- Electrical components non-functional (e.g. windows, unlock features)
- Battery warning light illuminated on dash
Pre-purchase check
Consider performing a drain test to identify any abnormal power draw from electrical components when the vehicle is not in use or during short trips.
ELECTRICAL SYSTEM: 5 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 1566, median 3102, and P75 4638 miles.
ELECTRICAL SYSTEM
Parasitic Battery Drain Due to DCM Failure
Danger zone mileageMileage not reported
Reported symptoms
- Battery drains rapidly while the vehicle is off
- Multiple battery replacements needed
- Dead battery after a period of inactivity
- Vehicle unable to start due to dead battery
Pre-purchase check
Inspect the Data Communication Module (DCM) for faults and test for parasitic drain instances.
ELECTRICAL SYSTEM: 5 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Sunroof Explosion
Danger zone mileage84–161 miMedian: 122 mi
Reported symptoms
- Sudden loud noise resembling gunfire or shotgun blast
- Glass shattering into the vehicle cabin
- Potential for injuries due to flying glass
- Occasional damage to vehicle paint from glass debris
Pre-purchase check
It is recommended to inspect the sunroof assembly and glass integrity to identify any manufacturing defects or stress fractures.
OTHER / UNSPECIFIED: 5 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 84, median 122, and P75 161 miles.
STRUCTURE
Windshield Cracking Issue
Danger zone mileageMileage not reported
Reported symptoms
- Windshield cracked spontaneously without impact
- Cracks develop over time
- Cracks progress in different directions
- Chips quickly become large cracks after minor impacts
Pre-purchase check
Inspect windshield for cracking patterns and take note of any spontaneous cracks that develop without impact; consider consulting with a glass repair specialist for comprehensive assessment.
STRUCTURE: 5 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Windshield Cracking Issues
Danger zone mileageMileage not reported
Reported symptoms
- Cracks appearing without visible impact damage
- Multiple incidents of windshield replacements
- Cracking in various locations of windshield (middle, bottom, top)
- Spontaneous cracking under normal conditions (parked, stationary)
Pre-purchase check
Inspect windshield for cracks and any signs of unusual stress or damage; assess weather conditions post-parking that might contribute to glass integrity.
VISIBILITY/WIPER: 5 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag Occupant Detection Module Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Airbag warning light illuminated
- SRS warning light illuminated
- Occupant detection malfunction
- Airbag may not deploy in a crash condition
Pre-purchase check
Inspect the occupant detection control module and passenger seat sensors for faults or malfunction.
AIR BAGS: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Battery Drain
Danger zone mileageMileage not reported
Reported symptoms
- Battery drained while parked
- Battery needed to be jumped
- Battery replaced due to drainage
- Doors left open causing battery drain
Pre-purchase check
Inspect the electrical system for parasitic draw and check battery connections.
ELECTRICAL SYSTEM: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Issues in 2019 Subaru Outback
Danger zone mileage42,500–47,500 miMedian: 45,000 mi
Reported symptoms
- Battery drain
- Multiple battery replacements
- Window switch malfunctions
- Trunk latch malfunctions','Dashboard lights flashing','Unusual beeping sounds','Water leaks from A-pillar affecting electrical system
Pre-purchase check
Inspect electrical system for battery drain issues and verify VCM fuse functionality.
ELECTRICAL SYSTEM: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 42500, median 45000, and P75 47500 miles.
ENGINE
Engine and Related Component Issues in 2019 Subaru Outback
Danger zone mileage53,750–61,250 miMedian: 55,000 mi
Reported symptoms
- Excessive oil consumption (burns a quart every 3,000 miles)
- Repeated battery failures (3 batteries before 80,000 miles)
- Head gasket leaks at low mileage
- Collapsing steering column lever leading to unsafe steering conditions and potential accidents
Pre-purchase check
Inspect engine for oil leaks, check battery health and ECM functionality, perform thorough check on steering column components.
ENGINE: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 53750, median 55000, and P75 61250 miles.
EQUIPMENT
Infotainment System Malfunctions in 2019 Subaru Outback
Danger zone mileageMileage not reported
Reported symptoms
- Head unit delamination
- GPS unit inoperable
- Radio volume increases independently
- Phantom calls being made by GPS unit without connection to phone or system controls active; display and back-up camera inoperable; radio operates intermittently; abnormal sounds from Infotainment system with screen flashing; Navigation and Bluetooth malfunctioning; failure to lock vehicle using key fob; push to start system fails to operate
Pre-purchase check
Have the infotainment system inspected for component failures and defects, particularly the head unit and GPS.
EQUIPMENT: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Unintended Acceleration and Collision Avoidance System Failures
Danger zone mileage16,407–16,407 miMedian: 16,407 mi
Reported symptoms
- Unintended acceleration while stationary or at low speeds
- Failure of brake system to stop vehicle during acceleration
- Collision avoidance system erroneously activating or failing to activate
- Physical injuries reported from incidents causing crashes
Pre-purchase check
Ensure thorough checks of the forward collision avoidance and accelerator systems, focusing on software diagnostics and mechanical inspections of brake and throttle components.
FORWARD COLLISION AVOIDANCE: 4 NHTSA complaints in this cluster, including 4 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 16407, median 16407, and P75 16407 miles.
FUEL/PROPULSION SYSTEM
Unintentional Acceleration
Danger zone mileage50,000–50,000 miMedian: 50,000 mi
Reported symptoms
- Unintentional acceleration while stationary
- Brake failure during unintended acceleration
- Vehicle continues moving despite brake being applied
Pre-purchase check
Have the vehicle's throttle response and braking system evaluated for any anomalies affecting performance.
FUEL/PROPULSION SYSTEM: 4 NHTSA complaints in this cluster, including 3 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 50000, median 50000, and P75 50000 miles.
LANE DEPARTURE
Windshield Cracking Issues
Danger zone mileageMileage not reported
Reported symptoms
- Spontaneous windshield cracks without impact
- Repeated windshield replacements due to cracks
- Cracks developing near the base or in the deicer strip area
- Cracks reported while driving on highways
Pre-purchase check
Inspect windshield integrity and consider environmental factors; check for production changes in glass materials.
LANE DEPARTURE: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Battery Drain Issues in Subaru Outback
Danger zone mileage28,000–28,000 miMedian: 28,000 mi
Reported symptoms
- Battery goes dead frequently
- Requires jump-starting multiple times per week
- Battery replaced multiple times within a short period
- Persistent battery issues despite inspections by dealer
Pre-purchase check
Dealers should conduct thorough electrical system diagnostics to identify potential drains, check for software updates, and verify battery health and connections.
OTHER / UNSPECIFIED: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 28000, median 28000, and P75 28000 miles.
STRUCTURE
Spontaneous Windshield Cracking
Danger zone mileageMileage not reported
Reported symptoms
- Windshield cracked without impact or provocation
- Crack appears while vehicle is parked
- Crack spreads rapidly after initial appearance
Pre-purchase check
Inspect windshield for signs of stress or irregularities that may not be visible during normal observation.
STRUCTURE: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Windshield Cracking Without Impact
Danger zone mileageMileage not reported
Reported symptoms
- Unexpected windshield cracks
- Cracks appeared without prior impact or damage
- Cracking at high speeds
- Cracking during regular driving conditions
Pre-purchase check
Inspect the windshield for stress points or manufacturing defects that could lead to spontaneous cracking.
VISIBILITY/WIPER: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
BACK OVER PREVENTION
Infotainment System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Infotainment system cycling through options
- Touch screen unresponsive
- GPS apps malfunctioning
- Back-up camera inoperable during failures of infotainment system or display screen malfunctioning? Isolating operational or visibility hazard, not notified of assistance despite being linked to recall, intermittent radio operation, phone calls made independently without connection, condensation on display.
Pre-purchase check
Inspect the infotainment system and associated display components for functionality and signs of damage, such as bubbling on the screen or condensation.
BACK OVER PREVENTION: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Drain Issue
Danger zone mileageMileage not reported
Reported symptoms
- Battery drain when not driven for a few days
- Car won't start without a jump
- Frequent need for jump starts after car sits
- New battery does not resolve issue
Pre-purchase check
Consider thorough inspection of electrical system and potential parasitic draw; check connections and components related to battery and charging system.
ELECTRICAL SYSTEM: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Drain Issues
Danger zone mileageMileage not reported
Reported symptoms
- Battery failure
- Vehicle requires jump start
- Repeated battery replacements
- Unusual electrical activity
Pre-purchase check
Inspect the electrical system for potential drains and ensure the battery and its connections are functioning properly.
ELECTRICAL SYSTEM: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Drain when Not Driven
Danger zone mileageMileage not reported
Reported symptoms
- Battery goes dead after a few days of inactivity
- Battery requires recharging after being idle
- Dead battery within a couple of days if not started or driven
Pre-purchase check
Inspect the electrical system, including the data communication module (DCM), for excessive power draw when the vehicle is not in use.
ELECTRICAL SYSTEM: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Dead Battery Issues
Danger zone mileage504–1,501 miMedian: 1,002 mi
Reported symptoms
- Battery goes dead after a period of parking (2 days)
- Slow starting of the vehicle
- Requires jump start to operate
- Battery drains despite equipment being off
Pre-purchase check
Check for parasitic battery drain; inspect battery connections and electrical system for anomalies.
ELECTRICAL SYSTEM: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 504, median 1002, and P75 1501 miles.
ELECTRICAL SYSTEM
Electrical Draw Leading to Battery Drain
Danger zone mileage30,000–30,000 miMedian: 30,000 mi
Reported symptoms
- Vehicle will not start after periods of non-use
- Battery drained after rear hatch is left open
- Frequently requires jump starting
- Multiple instances of needing a tow due to vehicle being dead
Pre-purchase check
Inspect for electrical draw, particularly related to rear hatch components and connections.
ELECTRICAL SYSTEM: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 30000, median 30000, and P75 30000 miles.
ELECTRICAL SYSTEM
Electrical System Failures
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle unable to start
- Vehicle dies unexpectedly
- Repeated battery failures
- Key fob malfunctioning or needing battery replacement frequently
Pre-purchase check
Have thorough electrical systems check, including battery, key fob, and electrical connections when symptoms occur.
ELECTRICAL SYSTEM: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Issues Leading to Starting Problems
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle will not start on numerous occasions
- Electrical system drains battery causing the vehicle not to start
- Slow starting; vehicle sometimes won't start
Pre-purchase check
Inspect battery and electrical connections for faults and potential drain sources.
ELECTRICAL SYSTEM: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Excessive Battery Drain
Danger zone mileage1,000–1,000 miMedian: 1,000 mi
Reported symptoms
- Battery drains in under a week if not driven
- Battery drains after 2-3 days of inactivity
- Multiple battery replacements without resolution
Pre-purchase check
Inspect electrical system for parasitic draws and verify battery health under non-operating conditions.
ELECTRICAL SYSTEM: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 1000, median 1000, and P75 1000 miles.
ELECTRICAL SYSTEM
Intermittent Failure of Rear Liftgate Mechanism
Danger zone mileageMileage not reported
Reported symptoms
- Power rear liftgate does not work consistently
- Liftgate may open but not close
- Liftgate may close but not open
- Liftgate may latch but not securely hold when in use
Pre-purchase check
Inspect the rear liftgate's electrical connections and mechanical components for wear or malfunction. Test the operation using all available methods (remote, interior button, exterior button). Note any patterns in failure occurrence.
ELECTRICAL SYSTEM: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Parasitic Battery Drain
Danger zone mileageMileage not reported
Reported symptoms
- Battery dies after a short period parked
- Requires jumpstarting to start the vehicle
- Battery drain occurs even with a new battery
Pre-purchase check
Inspect electrical system for unintended parasitic draw and verify proper battery condition.
ELECTRICAL SYSTEM: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Cam Carrier Oil Leak
Danger zone mileage54,250–78,750 miMedian: 66,500 mi
Reported symptoms
- oil seepage from cam carrier
- increasing oil leak
- high estimated repair costs
- concerns over engine failure due to leaks
Pre-purchase check
Monitor oil levels regularly and check for signs of oil leaks around the cam carrier area to prevent potential engine damage.
ENGINE: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 54250, median 66500, and P75 78750 miles.
ENGINE
Engine and Electrical System Failures
Danger zone mileage5,000–5,000 miMedian: 5,000 mi
Reported symptoms
- Air bag warning light illuminated
- Low tire pressure message
- Abnormal dinging sound
- Vehicle failed to start due to battery drain and starting system issues, including abnormal popping sound from DCM and flashing warning lights for ABS, radio, and CD system during operation, steering became inoperable while driving, low oil warning light illuminated, excessive oil consumption, key fobs inoperable, battery warning light illuminated, persistent battery issues after replacement
Pre-purchase check
Inspect the vehicle's electrical system, particularly the battery, starter, and computer controls. Check for oil levels and any leaks in the engine. Monitor for warning light patterns and system failures during operation.
ENGINE: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 5000, median 5000, and P75 5000 miles.
FORWARD COLLISION AVOIDANCE
Windshield Cracking Leading to Forward Collision Avoidance Sensor Failure
Danger zone mileageMileage not reported
Reported symptoms
- Windshield cracked spontaneously without external impact
- Crack pattern from bottom to middle or top
- Forward collision sensor malfunctioning/warning alerts
Pre-purchase check
Inspect the windshield for cracks and any faults in the forward collision avoidance system due to windshield integrity issues.
FORWARD COLLISION AVOIDANCE: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LANE DEPARTURE
Infotainment System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Touchscreen glitches and operates randomly (ghost touches)
- Unexpected alerts on dashboard (e.g., 'obstacle ahead', 'roads may be icy')
- Backup camera and blind spot indicators intermittently unusable
- GPS system turns on and off unexpectedly
Pre-purchase check
Inspect the head unit for physical damage or signs of delamination; check software updates and functionality of connected systems.
LANE DEPARTURE: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LATCHES/LOCKS/LINKAGES
Latches/Locks/Linkages Failures in Subaru Outback
Danger zone mileageMileage not reported
Reported symptoms
- Trunk gate closes independently while reaching inside
- Inability to open door with key fob
- Vehicle fails to start after battery drains
- Rear hatch door does not open with remote or internal buttons
Pre-purchase check
Inspect the latches, locks, and associated electrical connections for wear or malfunction. Check battery health and key fob functionality.
LATCHES/LOCKS/LINKAGES: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Excessive Windshield Cracking
Danger zone mileageMileage not reported
Reported symptoms
- Windshield cracks easily
- Frequent windshield replacements
- Cracks originating from the bottom of the windshield
- Chips on the windshield from road debris
Pre-purchase check
Inspect windshield for signs of stress and durability; evaluate design and materials used.
OTHER / UNSPECIFIED: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Infotainment System Delamination and Ghost Touches
Danger zone mileageMileage not reported
Reported symptoms
- Delaminating display with bubbles or dots
- Ghost touches causing unintended selections
- Safety features accessed through system affected
- Screen can't be turned off due to ghost inputs
Pre-purchase check
Inspect the infotainment unit for signs of delamination and assess the functionality of touch controls under varying environmental conditions, especially heat.
OTHER / UNSPECIFIED: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Windshield Cracking Issues
Danger zone mileage4,650–5,550 miMedian: 5,100 mi
Reported symptoms
- Cracks developing in windshields from minor impacts
- Cracks appearing spontaneously without visible damage
- Multiple windshields replaced due to cracking
Pre-purchase check
Inspect windshield for stress fractures and evaluate installation quality. Consider reviewing driving environment for potential exposure to debris.
OTHER / UNSPECIFIED: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 4650, median 5100, and P75 5550 miles.
STEERING
Steering Column Issues
Danger zone mileage44,000–55,000 miMedian: 55,000 mi
Reported symptoms
- Intermittent collapse of steering column manual lever
- Unreliable steering control
- Difficulty steering during driving
- Potential for accidents due to steering failure
Pre-purchase check
Inspect the steering column manual lever for faults and ensure it adheres to safety standards and functioning correctly.
STEERING: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 44000, median 55000, and P75 55000 miles.
STEERING
Steering Control Issues at High Speeds
Danger zone mileage60–60 miMedian: 60 mi
Reported symptoms
- Steering oversteers towards the direction of the turn
- Feels like too much play in the steering wheel
- Loose control of the steering wheel
- Steering wheel tends to wander at speeds above 50-60 MPH
Pre-purchase check
Inspect the steering system components including the steering rack, tie rods, and alignment. Check for any play in the steering mechanism and evaluate the vehicle's alignment.
STEERING: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 60, median 60, and P75 60 miles.
STEERING
Steering Instability and Pulling
Danger zone mileage50–50 miMedian: 50 mi
Reported symptoms
- Steering wheel pulls to the right
- Steering wheel pulls to the left when changing lanes
- Steering feels loose or has additional play
- Vehicle lunges right and left unexpectedly at speed
Pre-purchase check
Inspect steering components, suspension, and alignment.
STEERING: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 50, median 50, and P75 50 miles.
STRUCTURE
Windshield Cracking
Danger zone mileage33,000–33,000 miMedian: 33,000 mi
Reported symptoms
- Repeated windshield cracks
- Cracks spreading overnight
- Cracks appearing without external impact
Pre-purchase check
Inspect windshield installation for proper sealing and quality; check for structural integrity around the windshield area.
STRUCTURE: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 33000, median 33000, and P75 33000 miles.
AIR BAGS
Air Bag Deployment Failure
Danger zone mileageMileage not reported
Reported symptoms
- Air bags did not deploy during collision
- Damage to vehicle after rear-end collision
- Injuries sustained by passengers due to non-deployment of air bags
- Driver's headrest detached from seat during accident
Pre-purchase check
Inspect the airbag system for faults and functionality, especially post-collision; check for any fault codes that may indicate why airbags did not deploy.
AIR BAGS: 2 NHTSA complaints in this cluster, including 2 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Discharge Issues
Danger zone mileage11,000–11,000 miMedian: 11,000 mi
Reported symptoms
- Battery found discharged multiple times
- Need for jump starts
- Frequent battery replacements
Pre-purchase check
Inspect electrical system for components that may be draining the battery and check battery health and connections.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 11000, median 11000, and P75 11000 miles.
ELECTRICAL SYSTEM
Battery Drain Issues
Danger zone mileageMileage not reported
Reported symptoms
- Battery drains while parked
- Frequent battery replacements required
- Car fails to start after periods of inactivity
Pre-purchase check
Inspect the electrical system for parasitic draws and check battery condition and connections.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Drain Issues
Danger zone mileageMileage not reported
Reported symptoms
- Battery completely drained after few days of inactivity
- Frequent battery replacement required
- Battery dies every couple of months without apparent reason
Pre-purchase check
Check for parasitic drain and ensure all electrical components are functioning properly when vehicle is off.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Drain Issues
Danger zone mileage35,750–45,250 miMedian: 40,500 mi
Reported symptoms
- Battery drains unexpectedly
- Frequent jump-starting required
- Battery replacement within short time span
- Battery fails after limited use
Pre-purchase check
Check the electrical system for excessive draw when the vehicle is off and verify battery health and charging system functionality.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 35750, median 40500, and P75 45250 miles.
ELECTRICAL SYSTEM
Battery Drain Issues
Danger zone mileageMileage not reported
Reported symptoms
- Battery drains after not being used for a few days
- Battery drains overnight
- Concern about battery failure while traveling
Pre-purchase check
Check the electrical system for parasitic drains or faulty components that may lead to battery discharges.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Drain Issues
Danger zone mileage5,000–5,000 miMedian: 5,000 mi
Reported symptoms
- Battery completely drained after short duration of inactivity
- Car will not start due to drained battery
Pre-purchase check
Inspect the electrical system for parasitic drains and battery health assessment.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 5000, median 5000, and P75 5000 miles.
ELECTRICAL SYSTEM
Battery Drain in Electrical System
Danger zone mileageMileage not reported
Reported symptoms
- Battery drained when vehicle is turned off
- New battery will not hold a charge
- Electrical system appears to drain battery
Pre-purchase check
Inspect the electrical system for potential parasitic drains and evaluate battery health and connections.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Failure due to Electrical System Issues
Danger zone mileage28,000–28,000 miMedian: 28,000 mi
Reported symptoms
- Battery continually dies
- Car needs to be jump-started frequently
- Battery replacement does not resolve issue
Pre-purchase check
Inspect the electrical system for faults, check battery health, and evaluate DCM functionality.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 28000, median 28000, and P75 28000 miles.
ELECTRICAL SYSTEM
Condensation Behind Screen
Danger zone mileageMileage not reported
Reported symptoms
- Bubbles forming behind the screen
- Screen flashing
- Phantom button presses
- Interruptions during navigation
Pre-purchase check
Inspect the electrical screen for signs of condensation and verify the integrity of the display housing to prevent moisture ingress.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
DCM Battery Drain Issue
Danger zone mileageMileage not reported
Reported symptoms
- Battery drains after a few days of inactivity
- DCM component failure reported by dealer
- Potential safety concern due to battery failure
Pre-purchase check
Inspect DCM component and battery for signs of drain and functionality. Consider replacement of DCM based on dealer diagnosis.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Delaminating Navigation Screen
Danger zone mileageMileage not reported
Reported symptoms
- Screen is delaminating and bubbling
- Unresponsive touch input
- Ghost touches leading to unintended actions
- Making random phone calls or opening apps inadvertently
Pre-purchase check
Inspect touch screen for signs of delamination and bubbling; test for responsiveness to touch inputs during navigation and general operation.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System - Battery Drain
Danger zone mileageMileage not reported
Reported symptoms
- Continued drain on battery when vehicle is shut off
- Battery dies unexpectedly
- Repeated battery replacements required
- Unidentified cause of battery drain
Pre-purchase check
Inspect electrical system for parasitic drain and check connections and components for integrity.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Battery Drain
Danger zone mileageMileage not reported
Reported symptoms
- Premature battery drain/failure
- Flickering electrical components
- Systems turning on and off while driving
- Inoperable rear lift gate
Pre-purchase check
Inspect battery health and electrical connections for potential faults.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Battery Drain
Danger zone mileageMileage not reported
Reported symptoms
- Battery draining quickly after replacement
- Car fails to start
- DCM drains battery while parked
Pre-purchase check
Check DCM current draw when the vehicle is off; assess for unnecessary power consumption from electronics.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Battery Drain Issues
Danger zone mileageMileage not reported
Reported symptoms
- Battery drains frequently after short periods of inactivity
- Liftgate opens spontaneously
- Multiple battery replacements without resolution
- Vehicle is rendered unusable due to battery issues
Pre-purchase check
Check for electrical system faults and parasitic battery drain.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Battery Drain Issues
Danger zone mileageMileage not reported
Reported symptoms
- Low battery performance over time
- Frequent jump starts required
- Rear hatch beeping and unresponsive
- Passenger side window unresponsive with driver controls
Pre-purchase check
Check for electrical drain sources and battery health. Consider diagnostic testing for parasitic draw.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Battery Failure
Danger zone mileage5–5 miMedian: 5 mi
Reported symptoms
- Battery life less than expected
- Starting difficulties in cold weather
- Total battery failure after short periods of inactivity
- Weak performance after minimal usage
Pre-purchase check
Inspect the battery and electrical connections, particularly for signs of corrosion or damage, and consider evaluating battery charging system performance.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 5, median 5, and P75 5 miles.
ELECTRICAL SYSTEM
Electrical System Battery Failures
Danger zone mileage300–300 miMedian: 300 mi
Reported symptoms
- Battery fails to hold charge
- Car does not start intermittently
- Electrical components malfunction (e.g., window operation)
Pre-purchase check
Inspect battery and electrical system for issues, including parasitic draw and connections.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 300, median 300, and P75 300 miles.
ELECTRICAL SYSTEM
Electrical System Battery Issues
Danger zone mileage6,938–7,179 miMedian: 7,058 mi
Reported symptoms
- Frequent battery replacements
- Battery discharging after short periods of inactivity
- Low battery voltage reading
- Vehicle failure to start
Pre-purchase check
Inspect battery condition and electrical system for drain issues.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 6938, median 7058, and P75 7179 miles.
ELECTRICAL SYSTEM
Electrical System Failure
Danger zone mileageMileage not reported
Reported symptoms
- Battery dead without warning
- No prior signs of battery issues
- Complaints of sudden battery failure
Pre-purchase check
Inspect the telematic module and battery condition; consider reviewing previous diagnostic reports for potential faults.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Issues
Danger zone mileageMileage not reported
Reported symptoms
- Battery requires frequent jump starts
- Intermittent dashboard warning lights for various systems
- Uncertainty whether issue is with battery or alternator
Pre-purchase check
Inspect the battery and alternator performance, including connections and voltage output.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Issues
Danger zone mileage11,000–11,000 miMedian: 11,000 mi
Reported symptoms
- Battery failure
- Key fob malfunction
- Dome lights non-functional
- Tire pressure sensor failure
Pre-purchase check
Inspect the electrical system, including battery, fuses, and software updates.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 11000, median 11000, and P75 11000 miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Bubbles forming on display screens
- Random screen activation
- Inadvertent radio station changes
Pre-purchase check
Inspect the navigation console and information/tech screen for physical defects and software glitches.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Doors unlocking unexpectedly
- Trunk gate opening spontaneously
- Battery draining overnight
Pre-purchase check
Inspect the electrical system for faults and ensure all door and trunk locking mechanisms are functioning properly.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Excessive Electrical Draw from Electrical System
Danger zone mileageMileage not reported
Reported symptoms
- Car will not start if not driven daily
- Battery drains quickly when doors are left open for extended periods
- Repeated battery replacements without resolving the issue
Pre-purchase check
Inspect electrical systems for excessive current draw, particularly from the DCM unit and related components.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Parasitic Battery Drain
Danger zone mileageMileage not reported
Reported symptoms
- Repeated dead battery incidents
- Frequent battery replacements
- Vehicle unable to start after short trips
Pre-purchase check
Inspect the electrical system for parasitic draws and potential software issues affecting battery performance.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Random Horn Beeping
Danger zone mileageMileage not reported
Reported symptoms
- Horn randomly beeps multiple times during operation
- Beeping occurs at red lights or when starting vehicle
Pre-purchase check
Inspect the electrical system, specifically connections related to the horn and any recently installed aftermarket components.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Touch Screen Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Bubbles underneath factory glass
- Spontaneous touch-activation
- Inability to use touch screen
- Affected navigation
Pre-purchase check
Inspect touch screen for physical damage or bubbles; test for touch response accuracy.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Exhaust Leak Leading to Cabin Gas Infiltration
Danger zone mileageMileage not reported
Reported symptoms
- Cracked front exhaust pipe bellows
- Crack in exhaust manifold
- Exhaust gases entering the passenger cabin
- Carbon monoxide exposure
Pre-purchase check
Inspect the exhaust system for cracks or leaks, particularly in the exhaust manifold and front exhaust pipe bellows. Verify compliance with previous service programs and recalls.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Sudden Acceleration in Subaru Vehicles
Danger zone mileage16,407–16,407 miMedian: 16,407 mi
Reported symptoms
- unexpected acceleration on approach to obstacles
- vehicle lunging forward unexpectedly
- damage to property caused by sudden acceleration
Pre-purchase check
Inspect the throttle control system and engine management for malfunction; review vehicle software updates and recalls related to acceleration issues.
ENGINE: 2 NHTSA complaints in this cluster, including 2 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 16407, median 16407, and P75 16407 miles.
EXTERIOR LIGHTING
Battery Drain Issues Related to Exterior Lighting
Danger zone mileageMileage not reported
Reported symptoms
- Battery drained by approximately 50% in 12 hours
- Car is completely inoperable due to battery failure
- Multiple instances of battery draining without prior warnings
Pre-purchase check
Consider inspection of the exterior lighting and related electrical systems for abnormal power draw.
EXTERIOR LIGHTING: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Exterior Lighting Issues
Danger zone mileageMileage not reported
Reported symptoms
- Poor road visibility at night
- Headlights appear dark or orange/brownish
- Inoperable headlights
- Only running lights illuminate while driving on the highway
Pre-purchase check
Inspect exterior lighting system, specifically headlight functionality and light output.
EXTERIOR LIGHTING: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Windshield Cracking
Danger zone mileage27,475–31,825 miMedian: 29,650 mi
Reported symptoms
- Windshield spontaneously cracked while driving
- Windshield cracked while parked
- Crack spread rapidly after initial formation
- Previous repairs near center of glass before failure
Pre-purchase check
Inspect windshield for pre-existing damage or repair history. Monitor for additional cracking.
FORWARD COLLISION AVOIDANCE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 27475, median 29650, and P75 31825 miles.
FUEL/PROPULSION SYSTEM
Fuel/Propulsion System Issues
Danger zone mileage30–30 miMedian: 30 mi
Reported symptoms
- Car will not start; unknown cause of battery drain
- Battery warning light on dashboard
- Car struggles to maintain speed
- Runs out of gas despite fuel gauge showing reserve
Pre-purchase check
Check battery condition and electrical system for parasitic drains; inspect fuel gauge accuracy and fuel delivery system including fuel pump.
FUEL/PROPULSION SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 30, median 30, and P75 30 miles.
FUEL/PROPULSION SYSTEM
Fuel/Propulsion System Issues
Danger zone mileage6–6 miMedian: 6 mi
Reported symptoms
- Uncontrolled acceleration while braking
- Inconsistent fuel efficiency readings
- Soft brake pedal requiring full depression to stop
- Burnt smell from engine
Pre-purchase check
Consider having the fuel and propulsion system, as well as the braking system, inspected for anomalies.
FUEL/PROPULSION SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 6, median 6, and P75 6 miles.
OTHER / UNSPECIFIED
Battery Drain Due to DCM Fuse Issue
Danger zone mileageMileage not reported
Reported symptoms
- Repeated battery replacements
- Battery draining while vehicle is off
- Vehicle becoming non-operational due to battery failure
Pre-purchase check
Inspect the DCM fuse and associated circuitry for faults that may cause battery drain in vehicles.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Battery Drain Issues
Danger zone mileage2,484–7,361 miMedian: 4,922 mi
Reported symptoms
- Car would not start
- Dead or drained battery
- Clicking sounds when attempting to start
- Vehicle requires jump start frequently
Pre-purchase check
Check battery condition and alternator functionality. Schedule service appointment for comprehensive diagnostics.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 2484, median 4922, and P75 7361 miles.
OTHER / UNSPECIFIED
Dead Battery Issues
Danger zone mileageMileage not reported
Reported symptoms
- Car would not start
- Battery drains even after short drives
Pre-purchase check
Inspect the electrical system for potential overcharging or drain issues that could affect battery performance.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Electrical System Failure
Danger zone mileage6,174–6,174 miMedian: 6,174 mi
Reported symptoms
- Ignition failure with red icons on the dashboard
- Inability to unlock parts of the car
- All electrical systems dead
- Loss of battery charge after short usage periods
Pre-purchase check
Check the battery condition and electrical connections; consider a full electrical system inspection to identify potential drains or failures.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 6174, median 6174, and P75 6174 miles.
OTHER / UNSPECIFIED
Frequent Battery Failures
Danger zone mileage6,500–6,500 miMedian: 6,500 mi
Reported symptoms
- Battery died unexpectedly
- New battery installed multiple times
Pre-purchase check
Inspect battery health and electrical system for excessive drain or faults.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 6500, median 6500, and P75 6500 miles.
OTHER / UNSPECIFIED
Inconsistent Rear Tailgate Operation
Danger zone mileageMileage not reported
Reported symptoms
- Rear lift gate does not work consistently
- Failure to open from remote or interior mechanism
- Rear tailgate can only be opened manually
- Repeated failures despite dealer inspections
Pre-purchase check
Inspect the electronic components and mechanisms related to the rear lift gate.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Malfunctioning Navigation Screen/STARLINK Multimedia
Danger zone mileage11,000–11,000 miMedian: 11,000 mi
Reported symptoms
- Touch screen displays bubbling
- Screen auto-scrolls through functions
- Inability to use navigation features
- Inability to use hands-free phone functions
Pre-purchase check
Inspect the touchscreen for physical defects like bubbling; check for software updates that might resolve screen issues.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 11000, median 11000, and P75 11000 miles.
OTHER / UNSPECIFIED
Mechanical and Safety Issues
Danger zone mileage77,750–79,250 miMedian: 78,500 mi
Reported symptoms
- Frequent battery replacements (3 batteries prior to 80,000 miles)
- Engine Control Module (ECM) replacements
- Excessive oil consumption (burns a quart every 3,000 miles)
- Broken right front axle and axle seal issues, leading to replacements of components during repairs. Consistent terminology of "lemon" used by consumers.
Pre-purchase check
Inspect electrical systems, engine performance for oil consumption issues, front axle components, and console design for safety hazards.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 77750, median 78500, and P75 79250 miles.
OTHER / UNSPECIFIED
Radio Unit Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Uncontrollable changes in radio stations
- Flashing radio screen
- Continual beeping sound
- Self-navigating menus for calls and messages
Pre-purchase check
Inspect the radio unit for physical damages and software malfunctions; check for software updates.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Windshield Cracking
Danger zone mileageMileage not reported
Reported symptoms
- Windshield cracked without impact
- Windshield cracked while vehicle was stationary
Pre-purchase check
Inspect windshield for stress fractures and check for quality of glass used in manufacturing.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Windshield Cracking
Danger zone mileageMileage not reported
Reported symptoms
- Loud pop or crack sound heard during vehicle operation
- Cracks appearing in the windshield without visible point of impact
- Cracks starting from the bottom of the windshield
- Crack spreading in a T or Y shape pattern
Pre-purchase check
Inspect windshield for structural integrity and signs of cracking; consider replacement if severe damage is present.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Windshield Cracking Issues
Danger zone mileageMileage not reported
Reported symptoms
- Crack appeared on windshield without any incident
- Crack goes from mirror to hood
- Repeated occurrences of windshield cracking on new vehicles
Pre-purchase check
Inspect for previously unnoticed chips or cracks and evaluate the windshield integrity for potential manufacturing defects.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Windshield Cracking Issues
Danger zone mileage2,000–2,000 miMedian: 2,000 mi
Reported symptoms
- Random windshield breaks
- Cracks developing from minor impacts
- Multiple replacements required due to recurring issues
- Severe cracks appearing shortly after minor debris impact
Pre-purchase check
Inspect windshield for signs of previous repairs and assess for structural integrity, particularly in the vicinity of reported cracks.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 2000, median 2000, and P75 2000 miles.
OTHER / UNSPECIFIED
Windshield Cracking Issues
Danger zone mileageMileage not reported
Reported symptoms
- Windshield cracked and replaced multiple times
- Frequent windshield replacements within a short time frame
- Internal malfunction of head unit
Pre-purchase check
Inspect windshield for stress points and consider quality of replacement materials. Verify head unit installation and functionality during vehicle maintenance checks.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Windshield Cracking Under Temperature Change
Danger zone mileageMileage not reported
Reported symptoms
- Cracking observed on windshield after using defrost/defogger
- Cracking tends to initiate near wipers or heater elements
- Cracks can spread in various directions (T-shape, circular)
Pre-purchase check
Inspect windshield for any signs of thermal stress or impacted areas near defrosting elements. Monitor crack progression over time to assess any further spreading or changes.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Windshield Cracking and Check Engine Light Issues
Danger zone mileageMileage not reported
Reported symptoms
- Cracked windshield on passenger side (stationary and moving)
- Check engine light activation (moving on highway)
- Random horn beeping when starting the vehicle with a key
Pre-purchase check
Inspect windshield for cracks and check the operation of the engine components associated with the check engine light, including the oxygen sensor. Evaluate the horn system for any irregularities.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Issues in Subaru Vehicles
Danger zone mileage58,025–72,675 miMedian: 65,350 mi
Reported symptoms
- Frequent battery replacements (3 batteries before 80,000 miles)
- Engine Control Module (ECM) replacements
- Excessive oil consumption (burns a quart every 3,000 miles)
- Oil leaks (common issue with cam carrier) at low to moderate mileage (around 50,700 miles)
Pre-purchase check
Inspect engine oil levels regularly, search for visible leaks, and assess battery health if replacements are frequent. Verify ECM functionality and inspect drivetrain components for wear and damage.
POWER TRAIN: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 58025, median 65350, and P75 72675 miles.
POWER TRAIN
Unintended Rolling of Vehicle
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle reversed unintentionally while in drive
- Vehicle rolled down an inclined driveway while parked
Pre-purchase check
Check for brake system functionality and any potential issues with the gear shifter mechanism; consider the influence of external factors such as incline and surface conditions.
POWER TRAIN: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Driver's Seat Mounting Frame Failure
Danger zone mileageMileage not reported
Reported symptoms
- Squeaking or creaking sound from the seat
- Feeling of instability or weakness in the seat
- Perception of a failure similar to a worn bed
Pre-purchase check
Inspect the driver side seat mounting frame for structural integrity and check for any signs of wear or fatigue in welds and mounting points.
SEATS: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Brake Pedal Issues
Danger zone mileage6–6 miMedian: 6 mi
Reported symptoms
- Brake pedal feels soft or spongy
- Brake pedal sinks to the floor when pressed
- Strange burnt smell while braking
- Unusual fuel mileage readings
Pre-purchase check
Inspect brake pedal operation and fluid levels, check for air in the brake lines, and investigate potential issues with brake components or master cylinder.
SERVICE BRAKES: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 6, median 6, and P75 6 miles.
STEERING
Steering Control Issues with Enhanced Driving Conditions
Danger zone mileage400–400 miMedian: 400 mi
Reported symptoms
- Excessive play in steering wheel
- Poor feedback from steering wheel
- Unstable control at high speeds
- Steering appears unpredictable, especially on curves
Pre-purchase check
Inspect linkage and alignment of the steering mechanism, and assess steering feedback under various driving conditions.
STEERING: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 400, median 400, and P75 400 miles.
STEERING
Steering Instability
Danger zone mileageMileage not reported
Reported symptoms
- Steering wobbles
- Veering in and out of lane
- Feels like engaging and disengaging
- Loss of control while driving','Steering seems to float','Loss of road feel','Steering seems to catch
Pre-purchase check
Check steering system for alignment and component wear; assess for electronic control issues.
STEERING: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Rear Tailgate Mechanism Failure
Danger zone mileageMileage not reported
Reported symptoms
- Automatic liftgate fails to latch securely
- Rear tailgate fails to open consistently
- Issues with both key fob and interior/exterior buttons
- Requires extra steps to attempt temporary resolution
Pre-purchase check
Check the functionality of the liftgate mechanism and electrical components associated with the rear tailgate.
STRUCTURE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control Issues
Danger zone mileage85–85 miMedian: 85 mi
Reported symptoms
- Cruise control accelerates uncontrollably leading to excessive speeds
- Over-correction when steering, causing unsafe lane changes
- Increased complexity in speed adjustments requiring driver to look away from the road
Pre-purchase check
Review cruise control responsiveness and lane-keeping assists; test vehicle at highway speeds to verify functionality.
VEHICLE SPEED CONTROL: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 85, median 85, and P75 85 miles.
VISIBILITY
Windshield Cracking Without Impact
Danger zone mileageMileage not reported
Reported symptoms
- Windshield appears cracked without any obvious impact or reason
- Crack spreads over a period of days
- Crack forms in a 'Y' shape or other patterns from the bottom of the windshield
Pre-purchase check
Inspect the windshield for signs of stress fractures, environmental factors, or previous repairs that may influence cracking.
VISIBILITY: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Spontaneous Windshield Cracking
Danger zone mileageMileage not reported
Reported symptoms
- Windshield cracked without impact
- Cracking occurs while parked
- Repeated occurrences of windshield cracking
Pre-purchase check
Inspect windshield heater functionality and examine for any signs of stress or manufacture defects in the glass.
VISIBILITY/WIPER: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Spontaneous Windshield Cracking
Danger zone mileageMileage not reported
Reported symptoms
- Windshield cracks without impact
- Crack occurs under wiper deicer connection
- Vehicle stationary at the time of cracking
Pre-purchase check
Inspect windshield for stress fractures, especially near the wiper deicer connection and monitor for additional cracks.
VISIBILITY/WIPER: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Visibility/Wiper Issues
Danger zone mileageMileage not reported
Reported symptoms
- Windshield cracked unexpectedly
- Passenger side window stopped functioning
Pre-purchase check
Inspect windshield for signs of stress or manufacturing defects; check window operation mechanisms.
VISIBILITY/WIPER: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Windshield Cracking Issues
Danger zone mileageMileage not reported
Reported symptoms
- Spontaneous cracks appearing in windshield
- Crack lengths exceeding 24 inches
- Cracks developing quickly from small chips
Pre-purchase check
Inspect for stress points or weaknesses in the windshield material; monitor for previous repair history.
VISIBILITY/WIPER: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Windshield Cracking Issues
Danger zone mileage37,000–37,000 miMedian: 37,000 mi
Reported symptoms
- Windshield cracks easily
- Crack on passenger side of windshield
- Crack found without visible rock chips
Pre-purchase check
Inspect windshields for signs of stress fractures or manufacturing defects.
VISIBILITY/WIPER: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 37000, median 37000, and P75 37000 miles.
VISIBILITY/WIPER
Windshield Cracking Without Impact
Danger zone mileage35–35 miMedian: 35 mi
Reported symptoms
- Cracking of windshield during driving
- No audible or visible impact noted prior to cracking
Pre-purchase check
Inspect windshield for structural weaknesses or manufacturing defects that could contribute to unexpected cracking.
VISIBILITY/WIPER: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 35, median 35, and P75 35 miles.
VISIBILITY/WIPER
Windshield Cracking Without Impact
Danger zone mileageMileage not reported
Reported symptoms
- Upside down U-shape crack
- Crack propagation from the center
- Crack felt tactilely
- Crack length over 12 inches
Pre-purchase check
Inspect the windshield for stress fractures and evaluate environmental conditions that may contribute to crack formation, such as temperature changes.
VISIBILITY/WIPER: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Windshield Cracking and Eyesight Camera Calibration Issues
Danger zone mileageMileage not reported
Reported symptoms
- Large crack in windshield appearing suddenly
- Windshield cracks expanding over time
- Windshield damage occurring in light rain
Pre-purchase check
Inspect windshield for cracks and ensure recalibration of eyesight cameras after any windshield replacement.
VISIBILITY/WIPER: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag Deployment Issue
Danger zone mileageMileage not reported
Reported symptoms
- Wheel air bag did not deploy during a collision
- Side air bags deployed during the same incident
- Involved in a crash at speeds of around 30 mph and 40-50 mph
Pre-purchase check
Inspect air bag deployment systems for functionality during collision scenarios.
AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag Non-Deployment in Crash
Danger zone mileageMileage not reported
Reported symptoms
- Uncontrolled acceleration
- Brake failure
- Air bags not deploying during crash
- Collision with another vehicle
Pre-purchase check
Inspect air bag system and braking system for faults, ensure software updates are current, and verify sensor functionality.
AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Airbag Deployment Failure
Danger zone mileageMileage not reported
Reported symptoms
- Passenger side airbag deployed without a passenger present
- Driver side airbag did not deploy during a collision
- Significant injury to driver due to airbag failure
Pre-purchase check
Inspect airbag system for proper functionality and deployment sensor integrity, especially in crash scenarios.
AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Airbag Warning Light Activation
Danger zone mileageMileage not reported
Reported symptoms
- Airbag warning light illuminates when charging phone
- Occurrence when using different vehicles (Subaru, Nissan)
- No patterns in driving conditions (city, highway, turning)
Pre-purchase check
Check compatibility of charging devices with the vehicle's electrical system and inspect airbag system functionality after warning light activation.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Intermittent Air Bag Indicator Light Activation
Danger zone mileage5–5 miMedian: 5 mi
Reported symptoms
- Air Bag indicator light activates after driving for a few miles
- Light resets after stopping the vehicle for a short duration
- Issue persists regardless of outdoor temperature conditions
Pre-purchase check
Consider checking the vehicle's airbag system for sensor issues, especially if the problem occurs under specific driving conditions.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 5, median 5, and P75 5 miles.
AIR BAGS
Seat Belt Failure During Collision
Danger zone mileageMileage not reported
Reported symptoms
- Seat belt did not lock during collision
- Seat belt released unexpectedly
- Driver experienced bruising on the cheek
- Driver was thrown about in the seat during the incident
Pre-purchase check
Inspect the seat belt mechanism for proper function and check for any signs of wear or damage that could affect locking capabilities.
AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Water Leakage Affecting Air Bag System
Danger zone mileage40,000–40,000 miMedian: 40,000 mi
Reported symptoms
- Water leaking inside vehicle
- Damage to airbag system due to water intrusion
- Electrical system damage
- Mold growth under carpets
Pre-purchase check
Inspect for leaks around the windshield and check for damage to airbag components and electrical systems due to water exposure.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 40000, median 40000, and P75 40000 miles.
BACK OVER PREVENTION
Back Over Prevention Failure
Danger zone mileageMileage not reported
Reported symptoms
- Car accelerated unexpectedly during parking maneuvers
- Airbags did not deploy during collision
- Obstacle detection system failed to activate
Pre-purchase check
Inspect the back over prevention system and related sensors for proper functioning and diagnostic error codes.
BACK OVER PREVENTION: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
BACK OVER PREVENTION
Back Over Prevention System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Star Link system fails to perform correctly
- Notification failure to police after an accident
- No notifications for attempted break-ins
- Inconsistent performance of the unit regarding traffic warnings
Pre-purchase check
Consider thorough diagnostics and recalibration of the Back Over Prevention system and Star Link features at a certified dealer to ensure full operational capability.
BACK OVER PREVENTION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
BACK OVER PREVENTION
Back Over Prevention System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Radio headunit freezes
- Ghost inputs on headunit
- Backup camera inoperable
- Constant flashing and beeping from headunit
Pre-purchase check
Inspect the functionality of the radio headunit and related electronic systems. Verify backup camera operation and check for software updates or error codes.
BACK OVER PREVENTION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
BACK OVER PREVENTION
Backover Prevention System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Head unit flashes on and off
- Changing displays with distracting noises
- Random phone calls initiated
- Maps feature unusable due to malfunctioning unit or camera issues; screen bubbling/discoloration affecting visibility
Pre-purchase check
Inspect head unit functionality and screen integrity; check for software updates or faults in connectivity that could affect performance.
BACK OVER PREVENTION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
BACK OVER PREVENTION
Unexpected Acceleration While Shifting Gears
Danger zone mileageMileage not reported
Reported symptoms
- Car lurched forward unexpectedly
- Impact with a stationary object
- Driver experienced chest pain after incident
Pre-purchase check
Inspect transmission and braking system functionality, check for any potential software updates related to gear shifting and acceleration control.
BACK OVER PREVENTION: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
BACK OVER PREVENTION
Windshield Cracking and Rearview Mirror Detachment
Danger zone mileageMileage not reported
Reported symptoms
- Front windshield spontaneously cracking
- Rearview mirror detaching from windshield
- Malfunctioning electronic safety mechanisms
Pre-purchase check
Inspect windshield integrity and adhesion of rearview mirror, especially after replacement.
BACK OVER PREVENTION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Charging Issue
Danger zone mileageMileage not reported
Reported symptoms
- Battery will not hold a charge
- Multiple replacements of the battery without resolution
Pre-purchase check
Inspect the electrical connections, charging system, and battery management system for faults.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Charging Issue
Danger zone mileageMileage not reported
Reported symptoms
- Battery not charging
- Unable to turn vehicle over
- Repeated failure after charging
Pre-purchase check
Inspect battery health and electrical connections.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Drain Issue
Danger zone mileageMileage not reported
Reported symptoms
- Battery is drained when attempting to start the vehicle.
- Vehicle fails to start due to lack of power.
Pre-purchase check
Inspect battery condition and connections. Test charging system functionality.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Drain Issue
Danger zone mileageMileage not reported
Reported symptoms
- Substantial battery drain when the car is not in use
- Unreliable operation if the car sits for 24+ hours
- Vehicle can become inoperable, leaving occupants potentially stranded
Pre-purchase check
Consider inspecting the electrical system for parasitic drains and evaluating the battery condition.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Drain Issue
Danger zone mileageMileage not reported
Reported symptoms
- Battery keeps draining unexpectedly
- Car battery dead shortly after being jumped
- User experiences fear of being stranded due to unreliable battery system
Pre-purchase check
Inspect electrical connections, battery health, and potential parasitic drains.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Drain Issue
Danger zone mileageMileage not reported
Reported symptoms
- Battery drains overnight when the vehicle is off
- Leaves the driver stranded
- No warning or low battery indicator
Pre-purchase check
Inspect the electrical system for parasitic draws and ensure battery connections are secure.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Drain Issue
Danger zone mileageMileage not reported
Reported symptoms
- Battery drains by itself
- Requires frequent charging even when not in use
Pre-purchase check
Inspect the electrical system for any faults or parasitic drains.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Drain Issue
Danger zone mileage6,000–6,000 miMedian: 6,000 mi
Reported symptoms
- Car battery completely drained after sitting overnight
- No electrical left on to cause drainage
- Car was locked after use
Pre-purchase check
Inspect the vehicle's electrical systems and battery for faults or parasitic drains.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 6000, median 6000, and P75 6000 miles.
ELECTRICAL SYSTEM
Battery Drain Issue
Danger zone mileageMileage not reported
Reported symptoms
- Battery keeps draining
- Known issue with DCM
Pre-purchase check
Inspect the electrical system, including battery and DCM components.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Drain Issue
Danger zone mileage12,055–12,055 miMedian: 12,055 mi
Reported symptoms
- Battery drained overnight while parked
- Required jump start
- Required towing service
Pre-purchase check
Inspect the electrical system for potential parasitic draw and battery health.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 12055, median 12055, and P75 12055 miles.
ELECTRICAL SYSTEM
Battery Drain Issues
Danger zone mileageMileage not reported
Reported symptoms
- Battery died while camping
- Required jump start to recharge
- Frequent need for jump battery during trip
Pre-purchase check
Inspect battery health and charging system performance to determine if parasitic drain or malfunction is present.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Drain Issues
Danger zone mileageMileage not reported
Reported symptoms
- Car will not start
- Battery is killed
Pre-purchase check
Inspect the electrical system for potential battery drain sources.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Drain Issues
Danger zone mileageMileage not reported
Reported symptoms
- Battery dead after short periods of inactivity
- Requires jump starting frequently
Pre-purchase check
Inspect the electrical system for potential parasitic drain and test battery health.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Drain Issues
Danger zone mileageMileage not reported
Reported symptoms
- Battery drained within a year
- Battery functioning issues
Pre-purchase check
Inspect battery condition and charging system
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Drain Issues
Danger zone mileageMileage not reported
Reported symptoms
- Battery drains after sitting for an extended period
- New battery fails to hold charge
Pre-purchase check
Check for parasitic draws and overall electrical system health.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Drain and Windshield Issues
Danger zone mileageMileage not reported
Reported symptoms
- Battery continues to discharge
- Battery dead without warning
- Repeated windshield replacements
Pre-purchase check
Inspect the battery and charging system for potential drain issues and assess windshield installation and seal integrity.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Drainage Issues
Danger zone mileageMileage not reported
Reported symptoms
- Frequent battery replacements
- Inoperable vehicle due to battery failure
Pre-purchase check
Inspect the electrical system for potential short circuits or excessive power draw.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Failure
Danger zone mileageMileage not reported
Reported symptoms
- Battery dies repeatedly
- Frequent battery replacement required
Pre-purchase check
Check battery connections and charging system functionality.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Failure
Danger zone mileage6,000–6,000 miMedian: 6,000 mi
Reported symptoms
- Battery dead
- Vehicle not starting
Pre-purchase check
Inspect battery terminals for corrosion and check battery voltage.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 6000, median 6000, and P75 6000 miles.
ELECTRICAL SYSTEM
Battery Failure
Danger zone mileageMileage not reported
Reported symptoms
- Battery died quickly
- Decreased battery life
Pre-purchase check
Inspect battery condition and connections.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Failure
Danger zone mileage30,000–30,000 miMedian: 30,000 mi
Reported symptoms
- Battery failed unexpectedly after 2 years
- No warning notifications prior to failure
- Inability to start vehicle
- Caused inconvenience and potential safety risk in extreme temperatures
Pre-purchase check
Inspect battery condition and charge level regularly, especially after 2 years of use. Check for any warning systems or notifications that may indicate battery health.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 30000, median 30000, and P75 30000 miles.
ELECTRICAL SYSTEM
Battery Failure
Danger zone mileageMileage not reported
Reported symptoms
- Battery goes dead unexpectedly
- Car requires jump start to run
Pre-purchase check
Check battery condition and connections; inspect for electrical system faults.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Failure
Danger zone mileage25,000–25,000 miMedian: 25,000 mi
Reported symptoms
- Battery died twice
- Vehicle requires jump starts
- Frequent battery replacements
Pre-purchase check
Inspect battery condition, charging system, and electrical connections.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 25000, median 25000, and P75 25000 miles.
ELECTRICAL SYSTEM
Battery Failure
Danger zone mileage3,000–3,000 miMedian: 3,000 mi
Reported symptoms
- Battery dying frequently
- Battery replaced multiple times
Pre-purchase check
Consider inspecting electrical connections and components related to the battery system.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 3000, median 3000, and P75 3000 miles.
ELECTRICAL SYSTEM
Battery Failure
Danger zone mileageMileage not reported
Reported symptoms
- Battery keeps dying
- Replaced battery but it dies again
Pre-purchase check
Inspect the electrical system for parasitic draws and check charging system performance.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Failure
Danger zone mileageMileage not reported
Reported symptoms
- Battery suddenly died
- Vehicle would not start after short trip
Pre-purchase check
Inspect battery condition and connections, check for electrical system anomalies.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Failure Issues
Danger zone mileageMileage not reported
Reported symptoms
- Battery frequently dead
- Multiple battery replacements
- Recurring battery issues over time
Pre-purchase check
Inspect battery connections and electrical system for proper function and potential parasitic draws.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Failure in Cold Weather
Danger zone mileageMileage not reported
Reported symptoms
- Battery dead without explanation
- Car not starting after being parked for 2 days
- Cold weather conditions (17 degrees F)
Pre-purchase check
Inspect the battery condition and connections, particularly under low temperature conditions.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Failure in Electrical System
Danger zone mileageMileage not reported
Reported symptoms
- Battery failed and will not recharge
- Vehicle required jump start after short trip
- Battery replacement needed
Pre-purchase check
Inspect the electrical system, focusing on battery health and charging system functionality.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Failure in Electrical System
Danger zone mileageMileage not reported
Reported symptoms
- Battery not holding charge
- Engine won't start
- Electrical components malfunctioning
Pre-purchase check
Inspect battery condition, check connections and cables for corrosion or wear, and test charging system.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Failure in Electrical System
Danger zone mileageMileage not reported
Reported symptoms
- Battery died multiple times in a short period
- No apparent cause for battery failure (no lights left on or doors open)
Pre-purchase check
Inspect the battery and electrical connections for corrosion or damage, and check for parasitic drains that may affect battery performance.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Failure in Electrical System
Danger zone mileage45,000–45,000 miMedian: 45,000 mi
Reported symptoms
- Car battery completely dead after ~3 years and 45k miles
- New battery died within 2 days and less than 150 miles
Pre-purchase check
Inspect the electrical system for potential issues that may cause premature battery failure.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 45000, median 45000, and P75 45000 miles.
ELECTRICAL SYSTEM
Battery Failure in Electrical System
Danger zone mileageMileage not reported
Reported symptoms
- Battery has failed twice
- Required replacement of original battery
- Replacement battery has died
Pre-purchase check
Inspect the battery condition and charging system; check for software updates or recalls related to the electrical system.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Failures Related to Electrical System
Danger zone mileageMileage not reported
Reported symptoms
- Battery failures
- Stranded due to electrical issues
- Parasitic loads affecting battery life
Pre-purchase check
Inspect electrical system for parasitic loads and check battery health and connections.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Power Loss
Danger zone mileageMileage not reported
Reported symptoms
- Battery does not hold power
- Vehicle stranded due to battery failure
- Ongoing issue since purchase
- Dealer unresponsiveness regarding battery issue
Pre-purchase check
Inspect battery condition and charging system performance; consider checking for software updates related to the electrical system.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Chronic Battery Drain
Danger zone mileageMileage not reported
Reported symptoms
- Multiple instances of battery draining without apparent cause
- Need for frequent battery replacements
- Intermittent issues with electrical system functionality
Pre-purchase check
Conduct thorough inspection of electrical connections and battery health; check for parasitic draws and assess communication unit performance.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Cruise Control Speed Adjustment Difficulty
Danger zone mileageMileage not reported
Reported symptoms
- Requires driver to take eyes off the road to adjust speed settings
- Speed adjustment requires holding a button for incremental changes instead of immediate response
- New system design is criticized for being distracting and hazardous
Pre-purchase check
Evaluate the cruise control system for functionality and user interface changes compared to previous models.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
DCM Failure
Danger zone mileageMileage not reported
Reported symptoms
- Electrical system malfunction
- Loss of power to vehicle systems
Pre-purchase check
Check the electrical control module and associated wiring for faults.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electric System Freeze with Audio Disturbance
Danger zone mileageMileage not reported
Reported symptoms
- Apple CarPlay freezes
- Starlink freezes
- Loud ringing sound when frozen
- Requires vehicle to be turned off and on to reset
Pre-purchase check
Inspect electrical connections and software versions related to Apple CarPlay and Starlink.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Battery Drain
Danger zone mileageMileage not reported
Reported symptoms
- Battery drains quickly
- Electric system failure
- Car inoperable
Pre-purchase check
Inspect battery connections and alternator functionality.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Battery Drain
Danger zone mileageMileage not reported
Reported symptoms
- Battery dies after a few days of being parked
- Battery passed testing but still discharges rapidly
Pre-purchase check
Check for parasitic draws on the battery and inspect electrical connections for corrosion or faults.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Battery Drain
Danger zone mileage60–60 miMedian: 60 mi
Reported symptoms
- Battery drains frequently
- Vehicle unable to start due to battery issues
- No warning indicators present
Pre-purchase check
Consider conducting comprehensive testing of the electrical system, including battery and charging components, in a controlled environment to replicate the issue.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 60, median 60, and P75 60 miles.
ELECTRICAL SYSTEM
Electrical System Battery Drain
Danger zone mileageMileage not reported
Reported symptoms
- Car drags while starting
- Repeated battery replacements
- Battery drains overnight
- Car won't start after a few days of non-use
Pre-purchase check
Check for parasitic battery drain and inspect electrical system for faults that may not trigger warnings.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Battery Drain
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle requires jump start repeatedly
- No electrical leaks found during inspection
- Vehicle starts only with battery tender attached
Pre-purchase check
Check for hidden electrical drains or consider battery maintenance solutions during winter months.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Battery Failure
Danger zone mileageMileage not reported
Reported symptoms
- Car won't start
- Rear door opens unexpectedly
- Battery failure without reason
Pre-purchase check
Inspect the battery and electrical connections for integrity and proper function. Check for any parasitic drains that may cause battery discharge.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Battery Failure
Danger zone mileageMileage not reported
Reported symptoms
- Battery failed unexpectedly
- Inability to maintain a full charge
- Unreliable starting of the vehicle
Pre-purchase check
Inspect the battery and charging system for faults or deficiencies.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Battery Failure
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle battery goes dead unexpectedly
- Repeated jump-starting or use of portable battery charger required
- Battery replacement does not resolve issue
- Vehicle left stranded multiple times
Pre-purchase check
Inspect the electrical system for possible shorts, battery connections, and charging system performance.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Battery Failure
Danger zone mileageMileage not reported
Reported symptoms
- Battery randomly dies
- Replaced with aftermarket battery but issue persists
Pre-purchase check
Inspect electrical connections and components related to the battery and charging system for wear or failure.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Battery Failure
Danger zone mileageMileage not reported
Reported symptoms
- Dead batteries within a short time frame (5 days)
- Repeated battery issues noted
Pre-purchase check
Inspect the electrical system for potential faults causing rapid battery drainage or failure.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Display Failure
Danger zone mileageMileage not reported
Reported symptoms
- Display screen for radio and navigation is flashing on/off
- Radio and navigation functions are not operable
- Difficult to drive at night due to flashing lights
Pre-purchase check
Inspect electrical connections and the display unit for faults; verify part availability before conducting repairs.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failure
Danger zone mileageMileage not reported
Reported symptoms
- Car ceases to drive at stop light
- Car lurches forward when shifted to Drive
- Car suddenly loses power while driving at high speeds
- Dashboard lights flash before loss of power
Pre-purchase check
Inspect the electrical system and transmission for intermittent faults or connection issues, particularly during operation at various speeds.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failure
Danger zone mileageMileage not reported
Reported symptoms
- Battery dead
- No electrical function from car
Pre-purchase check
Inspect battery health and connections; check for electrical system faults.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failure
Danger zone mileageMileage not reported
Reported symptoms
- Car won't start after a period of inactivity
- Horns and other systems unresponsive
- Complete lack of electrical functionality
Pre-purchase check
Inspect the vehicle's battery and electrical connections for corrosion or wear.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failure
Danger zone mileage0–0 miMedian: 0 mi
Reported symptoms
- Vehicle will not start
- Lights on the car do not work
- No electrical functions in the vehicle
Pre-purchase check
Inspect electrical connections and components for faults; check battery condition and connections.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 0, median 0, and P75 0 miles.
ELECTRICAL SYSTEM
Electrical System Failure
Danger zone mileageMileage not reported
Reported symptoms
- Car would not start or turn over
- Battery was dead
- GPS has locked up and required a restart
Pre-purchase check
Inspect the battery condition and electrical system components for potential issues.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failure
Danger zone mileageMileage not reported
Reported symptoms
- Battery completely dead on startup
- Windscreen cracking during travel
Pre-purchase check
Check battery condition and electrical connections; inspect windscreen for structural integrity.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failure
Danger zone mileageMileage not reported
Reported symptoms
- Car dies frequently
- Requires frequent jump-starts
- Consistent issue since purchase
Pre-purchase check
Conduct thorough diagnostics on electrical components including battery, alternator, and wiring connections.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failure - Battery Issues
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle fails to start repeatedly
- Battery drains while parked
- Inconsistent electrical performance
- Multiple tow incidents due to vehicle not starting
Pre-purchase check
Inspect the battery condition, charging system, and any related electrical connections for faults.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failure Leading to Battery Issues
Danger zone mileageMileage not reported
Reported symptoms
- Car battery often dead
- Need to purchase new car battery
- Need to purchase battery charger
Pre-purchase check
Inspect the electrical system for faults including battery connections, alternator performance, and wiring integrity.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failure to Start
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle will not start after turning off the motor
- Battery drain issue reported
Pre-purchase check
Inspect the electrical system and battery connections for potential faults or drains.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Issue
Danger zone mileage11,258–11,258 miMedian: 11,258 mi
Reported symptoms
- Hard to start
- Frequent battery replacement
- Dependent on battery charger when parked
Pre-purchase check
Inspect battery condition and electrical connections for wear or corrosion.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 11258, median 11258, and P75 11258 miles.
ELECTRICAL SYSTEM
Electrical System Issues
Danger zone mileageMileage not reported
Reported symptoms
- Steering system instability at highway speeds
- Center display control buttons malfunctioning
- Cracked windshield without road hazard incident
Pre-purchase check
Inspect electrical connections and components related to display functionality. Check for integrity of the windshield and steering system under varying conditions.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Issues
Danger zone mileageMileage not reported
Reported symptoms
- Frequent battery drain
- Automatic lift gate malfunction
Pre-purchase check
Conduct a thorough inspection of the electrical system including alternator, wiring, and connections related to the battery and lift gate.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Issues
Danger zone mileageMileage not reported
Reported symptoms
- Unknown battery issues
- Blind spot system malfunctions
Pre-purchase check
Inspect battery connections and blind spot detection sensors for faults or irregularities.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Issues
Danger zone mileage77,000–77,000 miMedian: 77,000 mi
Reported symptoms
- Broken axle
- ECM malfunction
- Battery replacements needed frequently
- Console items sliding off during operation
Pre-purchase check
Inspect electrical connections and ECM for faults, evaluate the console design for secure item placement.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 77000, median 77000, and P75 77000 miles.
ELECTRICAL SYSTEM
Electrical System Issues
Danger zone mileageMileage not reported
Reported symptoms
- DCM battery drain
- Unusable head unit display in warm/humid conditions
- Display clicks and malfunctions
- Loss of front speakers and Bluetooth functionality
Pre-purchase check
Inspect electrical components, especially the DCM and head unit, for moisture intrusion and connectivity issues.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Issues and Battery Problems
Danger zone mileageMileage not reported
Reported symptoms
- Battery issues over the last 14 months
- Intermittent tire pressure monitoring system unit changes from psi to kilopascals
- Telematics-related inconsistencies regarding vehicle location and time settings
Pre-purchase check
Inspect battery health and verify electrical system connections. Review telematics system for potential software issues or updates.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Parasitic battery drain
- Battery dies unexpectedly
- Loss of safety features (e.g., forward collision, cruise control)
- Head unit malfunctions (randomly turns on/off)
Pre-purchase check
Inspect electrical system for parasitic draw, test CAN system integrity, and check for any potential firmware or software issues with the head unit.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Car accelerated uncontrollably while parking
- Airbag did not deploy during collision
- Obstacle detection system failure
- Intermittent starting issue with all dash lights illuminated
Pre-purchase check
Inspect electrical system for faults and check functionality of collision detection and airbag systems.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Passenger side window stopped working
- Windshield cracked unexpectedly
Pre-purchase check
Inspect electrical connections and window mechanisms for faults. Check windshield integrity and related structural components.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Headlights failed to illuminate while driving
- Instrument panel became inoperable
- Only running lights illuminated after restart
- Low-beam headlights not operational despite high-beam and taillights functioning
Pre-purchase check
Recommend inspection of electrical connections and lighting system functionality.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Radio headunit freezes
- Ghost inputs on radio headunit
- Inability to use backup camera
- Constant flashing and beeping of radio headunit
Pre-purchase check
Inspect electrical connections and software of the headunit; check for any updates or software resets.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Radio randomly dials phone numbers
- Controls do not work or activate incorrectly
- Significant distraction while driving
Pre-purchase check
Inspect the electrical system and connection integrity of the radio and control interfaces.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Battery failure
- Radio/screen system malfunction
- Loss of access to safety features
- Phone call interruption by switching to phone speaker
Pre-purchase check
Inspect the electrical system, including battery connections and the radio/screen interface functionality.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Battery drained unexpectedly
- Radio changing volume by itself
- Horn honking without user interaction
Pre-purchase check
Inspect the electrical connections and components for potential shorts or malfunctions.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle shuddering
- Rolling backwards
- Transmission not engaging into any gear
- Required key removal to stop motion
Pre-purchase check
Inspect the Electronic Control Module (ECM) for proper functionality and reset procedures.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Accessory power outlet not functional
- Noticed cracked windshield
Pre-purchase check
Inspect electrical components and assess for any visible damage or faults in wiring and connections.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Electric passenger side window operating independently
- Vehicle dead after rear gate operation
- Inability to open rear gate post jump start
- Constant beeping from the rear gate area after start up
Pre-purchase check
Check for electrical system faults, window control mechanisms, and rear gate electronic components.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Parasitic battery draw
- Need to jump vehicle to start
- Dash screen touch option malfunction
- Screen fluttering through various functions or stations randomly when unused
Pre-purchase check
Inspect the electrical connections and components for any faulty wiring or parasitic drains. Test the battery and alternator to ensure they are functioning properly.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Battery failures
- Difficulty locking car with fob
- Car not starting
- Car refusing to unlock for a period of time
Pre-purchase check
Inspect the electrical system and battery connections for defects and ensure key fob functionality is working properly.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Car screen malfunctions
- Device operates autonomously
- Distracting beeping noise
- Screen blinking unexpectedly, calling contacts on its own, raising volume autonomously, becomes unresponsive
Pre-purchase check
Inspect electrical system for faults in the screen functionality and check for software updates or errors.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction - Tailgate Opening Issue
Danger zone mileageMileage not reported
Reported symptoms
- Tailgate opens on its own
- Battery drains due to tailgate remaining open
- Tailgate malfunction occurred multiple times
Pre-purchase check
Check electrical connections and tailgate mechanism functionality.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction in Harman Kardon Stereo
Danger zone mileageMileage not reported
Reported symptoms
- Screen display developing bubbling
- Impaired visibility of display
- Reduced visibility of backup camera video
- Screen not responding to touch input or registering false touches
Pre-purchase check
Inspect the Harman Kardon stereo for signs of overheating and bubbling on the display. Test the functionality of Apple CarPlay and Bluetooth connections.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction in Radio Component
Danger zone mileage7,000–7,000 miMedian: 7,000 mi
Reported symptoms
- Radio system component malfunctioning
- Rotation through channels
- Concerns about related components (e.g., GPS) functionality
Pre-purchase check
Inspect the radio system and related electrical components to ensure proper function and check for software updates.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 7000, median 7000, and P75 7000 miles.
ELECTRICAL SYSTEM
Electrical System Malfunction of Head Unit
Danger zone mileageMileage not reported
Reported symptoms
- Head unit delaminating
- Inoperable head unit
- Randomly turning radio on and off
- Switching radio stations unexpectedly and randomly from user input or independently after malfunction occurs, raising and lowering volume levels by itself, causing potential distraction to the driver, affecting driver eyesight sporadically.
Pre-purchase check
Inspect the head unit and the Data Control Module for damage and proper installation. Evaluate the power management system for intermittent faults that may cause the head unit to behave unpredictably.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunctions
Danger zone mileageMileage not reported
Reported symptoms
- Power window operates slowly or stops on driver side
- Audio system produces loud popping noises
- Proximity alert system malfunctions, turning off unexpectedly
- Camera system reports no sight or visibility issues
Pre-purchase check
Inspect the electrical connections and components related to power windows, audio systems, and driver assistance systems for any inconsistencies or malfunctions.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunctions
Danger zone mileageMileage not reported
Reported symptoms
- Lane correction activates unnecessarily
- Warning lights illuminated under high temperature
- Touchscreen glitches and is unresponsive
- Passenger side window malfunctions (rolls up and down uncontrollably)
Pre-purchase check
Check for software updates and inspect wiring/connectors in the electrical system under high temperature conditions.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Performance Issues
Danger zone mileageMileage not reported
Reported symptoms
- Lane assist is overly aggressive
- Steering is difficult to control at speeds over 40 MPH
- Frequent dealership visits for steering issues (20 to 30 times)
- Battery has been replaced multiple times (three times) on record, implying issues with electrical system reliability or battery performance. Possible sensor malfunctions or replacements noted.
Pre-purchase check
Check the alignment and calibration of the lane assist system. Inspect electrical connections and integrity of the steering system, as well as support for the battery and sensors to identify potential failures.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Shutdown
Danger zone mileageMileage not reported
Reported symptoms
- Entire electrical system stops working
- Battery drains completely
- Car cannot start
- Doors cannot be locked or unlocked automatically
Pre-purchase check
Inspect battery condition and electrical connections.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Frequent Battery Discharge
Danger zone mileageMileage not reported
Reported symptoms
- Car battery loses charge frequently
- Electronics malfunctioning prior to battery discharge
- Car requires jump start regularly
Pre-purchase check
Inspect DCM wiring for parasitic drain
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Frequent Battery Failure
Danger zone mileageMileage not reported
Reported symptoms
- Battery dies multiple times per week
- Battery replacement failed to resolve issue
Pre-purchase check
Inspect electrical system and battery connections for any corrosion or loose connections. Check for parasitic drain in the electrical system.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Ignition Key Removal Issue
Danger zone mileageMileage not reported
Reported symptoms
- Cannot remove ignition key despite vehicle being off and in park.
- Key remains stuck in the ignition.
Pre-purchase check
Inspect the ignition system and ensure proper functioning of the ignition lock mechanism.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Infotainment System Delamination
Danger zone mileageMileage not reported
Reported symptoms
- Delamination of outer glass
- Ghost operations of the infotainment system
- Access issues to safety features through the infotainment system
Pre-purchase check
Inspect the infotainment system for visible delamination and functionality issues.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Infotainment System Freezing
Danger zone mileage200–200 miMedian: 200 mi
Reported symptoms
- Radio unit freezes
- Backup camera inoperable
- Need to disconnect battery to reset system
Pre-purchase check
Inspect the head unit and electrical connections for any faults or software issues.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 200, median 200, and P75 200 miles.
ELECTRICAL SYSTEM
Infotainment System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Water spots under the radio screen
- Infotainment system malfunction
- Loss of hands-free functionality
- Backup screen not displaying
Pre-purchase check
Inspect for water or moisture ingress in the infotainment unit.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Infotainment System Restarting
Danger zone mileageMileage not reported
Reported symptoms
- Infotainment system turns off when phone is connected via USB
- Infotainment system powers back on
- Rear camera turns off unexpectedly
- Issue persists despite multiple replacements of the infotainment system and cables
Pre-purchase check
Inspect the infotainment system connection and compatibility with different devices, and check for any software updates.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Infotainment Unit Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Infotainment unit failed
- Ghosting of buttons
- Car not holding a charge
- Random beeping and button selections
Pre-purchase check
Inspect the infotainment head unit and battery connections for potential faults. Verify if any related communication systems have been affected.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Intermittent Electrical Restart Issue
Danger zone mileage12,000–12,000 miMedian: 12,000 mi
Reported symptoms
- Car will not restart after being turned off
- Occurs randomly
- Resolves after car sits for a while (e.g., 1 hour or more)
- Can occur even after a brief off period (2 minutes)
Pre-purchase check
Inspect electrical system components, battery condition, and connections.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 12000, median 12000, and P75 12000 miles.
ELECTRICAL SYSTEM
Keyless Pushbutton Start Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle would not start
- Difficulty using vehicle manual
- Extended time spent trying to start vehicle
Pre-purchase check
Check the functionality of the keyless pushbutton start system.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
LCD Control Screen Artifacts and Erratic Behavior
Danger zone mileageMileage not reported
Reported symptoms
- Condensation-like artifacts on LCD control screen
- Erratic behavior of electrical system during motion
Pre-purchase check
Inspect the LCD control screen for moisture or condensation issues and examine system behavior under various conditions.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Navigation System Failure
Danger zone mileage3,200–3,200 miMedian: 3,200 mi
Reported symptoms
- System freezes completely
- Other systems non-functional (radio, backup camera)
- Battery drain at night
- Intermittent functionality of the navigation system
Pre-purchase check
Inspect the electrical connections and software of the navigation system.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 3200, median 3200, and P75 3200 miles.
ELECTRICAL SYSTEM
Parasitic Battery Drain
Danger zone mileageMileage not reported
Reported symptoms
- Car does not start unexpectedly
- Requires annual battery replacement
Pre-purchase check
Inspect the electrical system for parasitic draws and test the battery condition.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Parasitic Battery Draw
Danger zone mileageMileage not reported
Reported symptoms
- Battery drains unexpectedly
- Electric system failure
- Reduced battery life
- Potential vehicle start issues
Pre-purchase check
Inspect electrical system for shorts or failures that may cause parasitic draw. Check for any aftermarket accessories that may affect battery performance.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Passenger Window Auto Function Malfunction
Danger zone mileage16,700–16,700 miMedian: 16,700 mi
Reported symptoms
- Passenger window goes back down after reaching the top
- Passenger window switch becomes inoperative
- Requires manual operation from driver's side to close window
Pre-purchase check
Inspect window motor and switch functionality under different temperature conditions.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 16700, median 16700, and P75 16700 miles.
ELECTRICAL SYSTEM
Power Rear Gate Latch Failure
Danger zone mileageMileage not reported
Reported symptoms
- Trunk pops open unexpectedly
- Trunk will not close
- Inability to fully open or close trunk while driving or stationary
Pre-purchase check
Inspect power rear gate latch mechanism for defects or malfunctions.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Premature Battery Failure
Danger zone mileageMileage not reported
Reported symptoms
- Battery does not hold charge
- Electrical system malfunctions
- Inconsistent power supply
Pre-purchase check
Inspect battery health and connections; check for corrosion or damage.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Repeated Battery Failure
Danger zone mileageMileage not reported
Reported symptoms
- Battery dead
- Required jump start multiple times
- Frequent battery replacements
Pre-purchase check
Inspect the electrical system for potential shorts or faulty components that may drain the battery.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Repeated Dead Battery Issues
Danger zone mileageMileage not reported
Reported symptoms
- Dead battery
- Continued battery replacement without resolution
Pre-purchase check
Inspect electrical connections and charging system for proper function.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
SOS Button Inoperability
Danger zone mileageMileage not reported
Reported symptoms
- Starlink system without service
- SOS button non-functional
- Concerns about safety and emergency response
Pre-purchase check
Inspect the SOS button functionality and Starlink system connectivity.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Starlink System Battery Drain
Danger zone mileageMileage not reported
Reported symptoms
- Car fails to start due to drained battery
- Starlink system continuously retries to connect
- Hands free calling and navigation disabled when fuse is removed
Pre-purchase check
Inspect and possibly replace the data control module or related components to mitigate battery drain issues.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Sudden Acceleration Defect
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle accelerates unexpectedly while brake pedal is engaged
- Inability to stop despite applying brakes
- Occurrences happen in various locations, including parking lots and intersections
Pre-purchase check
Check for electronic faults in the acceleration and braking systems; verify proper function of pedal sensors and control modules.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Touch Screen Malfunction
Danger zone mileage11,000–11,000 miMedian: 11,000 mi
Reported symptoms
- Bubbles on touch screen
- Unresponsive touch screen
- Inability to use phone functions
- Inability to use navigation and radio functions
Pre-purchase check
Inspect the touch screen for physical damage and test responsiveness of the interface. Check for software updates that may resolve functionality issues.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 11000, median 11000, and P75 11000 miles.
ELECTRICAL SYSTEM
Touch Screen Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Touch screen flickers
- Touch screen changes menus unexpectedly
- Hands-free calls go on hold without user control
- Knobs and side buttons are unresponsive
Pre-purchase check
Inspect the electrical connections to the touch screen and verify software functionality.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Unexpected Electrical System Failure
Danger zone mileageMileage not reported
Reported symptoms
- Car dies unexpectedly
- Vehicle becomes inoperative during operation
- Stranded without warning
Pre-purchase check
Inspect the electrical system for potential faults, including battery connections and diagnostics of the power distribution network.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRONIC STABILITY CONTROL (ESC)
Electronic Stability Control (ESC) Related Calibration Issues
Danger zone mileageMileage not reported
Reported symptoms
- Calibration required after windshield replacement
- Vehicle safety checks needed after repairs
Pre-purchase check
Inspect and recalibrate ESC and related systems after any windshield replacement or significant front-end impact.
ELECTRONIC STABILITY CONTROL (ESC): 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRONIC STABILITY CONTROL (ESC)
Electronic Stability Control Issues
Danger zone mileageMileage not reported
Reported symptoms
- Car feels unstable at highway speeds
- Steering system instability in windy conditions
- Center display control buttons malfunctioning
- Windshield cracks without road hazard incidents
Pre-purchase check
Inspect the electronic stability control system and steering components for proper functionality and integrity. Check for any fault codes present and assess the windshield for any signs of impact or stress points.
ELECTRONIC STABILITY CONTROL (ESC): 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRONIC STABILITY CONTROL (ESC)
Electronic Stability Control System and Related Components Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Window slow or stopping on driver side door
- Audio system produces loud popping noise
- Proximity alert system turns off unexpectedly
- No sight camera warning displayed
Pre-purchase check
Inspect the electronic stability control system and associated components for functionality and connectivity issues, paying particular attention to wiring and software updates.
ELECTRONIC STABILITY CONTROL (ESC): 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Antifreeze Smell from Engine
Danger zone mileageMileage not reported
Reported symptoms
- Smell of antifreeze in the vehicle interior or engine compartment.
- Possible leakage from the cooling system.
Pre-purchase check
Inspect the cooling system for leaks and check the condition of hoses and connections.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Battery Drain Issues
Danger zone mileageMileage not reported
Reported symptoms
- Battery dead after overnight parking
- Inconsistent battery charging
- Passenger front window malfunctions
Pre-purchase check
Inspect electrical system including battery connections and window control module.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Battery Failure
Danger zone mileageMileage not reported
Reported symptoms
- Car is completely inoperable
- Battery has drained multiple times
Pre-purchase check
Battery inspection recommended to determine health and functionality.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Battery Failure Due to Electrical Issues
Danger zone mileageMileage not reported
Reported symptoms
- vehicle battery continues to fail
- requires a jump to start
- unusual electrical activity
Pre-purchase check
Inspect battery and electrical system for irregularities or faults.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Battery Failures and Parasitic Loads
Danger zone mileageMileage not reported
Reported symptoms
- Stranded due to battery failure
- Parasitic load draining battery
Pre-purchase check
Inspect Battery Management System and check for parasitic loads from electronic control modules.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Acceleration Issue
Danger zone mileageMileage not reported
Reported symptoms
- Random lack of acceleration
- Engine stumble when attempting to accelerate
- Failed to accelerate in critical traffic situations
Pre-purchase check
Inspect fuel delivery system and recent repairs related to fuel pump.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Battery Failure
Danger zone mileageMileage not reported
Reported symptoms
- Battery died after limited use.
- Engine struggles to start.
Pre-purchase check
Check battery health and electrical connections.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Braking and Steering Control Issues
Danger zone mileageMileage not reported
Reported symptoms
- No engine braking when going downhill
- Inaccurate speed limits displayed on navigation system
- Excessive play in steering wheel
- Steering wheel unresponsive in curves while in cruise control
Pre-purchase check
Inspect the engine braking functionality and steering system for proper responsiveness and calibration.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Doesn't Start
Danger zone mileage45–45 miMedian: 45 mi
Reported symptoms
- Car does not start
- Battery drained
- Indicator light on
- Clicking sounds heard when attempting to start
Pre-purchase check
Check battery and alternator functionality, inspect electrical connections and components related to starting system.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 45, median 45, and P75 45 miles.
ENGINE
Engine Fire Due to Stuck Gear
Danger zone mileageMileage not reported
Reported symptoms
- Stuck in 1st gear
- Engine fire
- Car engulfed in flames
Pre-purchase check
Inspect engine and transmission for signs of mechanical failure and ensure there are no fluid leaks or electrical short circuits that could lead to fire.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Ignition and Electrical Failure
Danger zone mileageMileage not reported
Reported symptoms
- Ignition failure when pressing the ignition button
- All electrical systems non-functional
- Multiple incidences of failure
- Red icons illuminated on the indicator dash
Pre-purchase check
Consider performing a thorough electrical system diagnostics and battery health check during inspection.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Not Starting After Parking
Danger zone mileageMileage not reported
Reported symptoms
- Car won't start after parking for a period
- No electrical systems operational (horn not working)
Pre-purchase check
Inspect battery health and connections, check for potential parasitic draw when the vehicle is off.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Rapid Unintended Acceleration
Danger zone mileageMileage not reported
Reported symptoms
- Unintended rapid acceleration while stopped
- Engine RPM racing up to 8000
- Car lunges forward despite brake application
- Acceleration does not stop in neutral
Pre-purchase check
Monitor for patterns in occurrence and document conditions during incidents.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Starting Issue
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle will not start on numerous occasions
- Battery replacement did not resolve the issue
- Continued problems after multiple dealership attempts to fix
- Issue has been persistent for over 5 months
Pre-purchase check
Inspect the engine's electrical system and starter components for faults.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Tumble Generator Valve Assembly Failure
Danger zone mileage48,000–48,000 miMedian: 48,000 mi
Reported symptoms
- Engine failure
- Engine warning lights
- Disabled driver-assist safety features
Pre-purchase check
Inspect the Tumble Generator Valve assembly and related engine components for material defects and signs of failure.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 48000, median 48000, and P75 48000 miles.
ENGINE
Unexpected Acceleration and Delayed Braking
Danger zone mileageMileage not reported
Reported symptoms
- Car accelerates on its own
- Requires use of pedal shifters to reduce speed
- Longer brake response time
Pre-purchase check
Inspect the throttle control system and braking components for faults.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Unknown Battery and Blind Spot Issues
Danger zone mileageMileage not reported
Reported symptoms
- Battery malfunction or indication problems
- Blind spot detection failure
Pre-purchase check
Inspect the battery system and blind spot detection sensors for proper operation and connectivity.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EQUIPMENT
Faulty Navigation System
Danger zone mileageMileage not reported
Reported symptoms
- Displays incorrect posted legal speed limit while driving.
- Consumer concerns about navigation reliability.
Pre-purchase check
Check the calibration and software updates for the navigation system.
EQUIPMENT: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EQUIPMENT
Touchscreen Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Screen unresponsive to touch
- Glitches during operation
- Calls randomly put on hold
- Screen changes without prompt or input
Pre-purchase check
Check for software updates and perform a hardware reset if applicable.
EQUIPMENT: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Battery Drain Issue
Danger zone mileageMileage not reported
Reported symptoms
- Dead battery
- Battery drain while car is off
Pre-purchase check
Check for any parasitic drains in the electrical system, particularly focusing on exterior lighting components and wiring.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Battery Drain Related to Exterior Lighting
Danger zone mileageMileage not reported
Reported symptoms
- Battery drains quickly
- Electric system failure
- Car inoperable after battery replacement
Pre-purchase check
Inspect the exterior lighting system for any electrical faults or short circuits that may cause excessive battery drain.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Display Screen Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Display screen flashing on/off
- Radio non-operational
- Navigation non-operational
- Functions not accessible
Pre-purchase check
Inspect for electrical connections and software issues; consult dealer for availability of replacement parts.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Driver-side Daytime Running Light (DRL) Failure
Danger zone mileageMileage not reported
Reported symptoms
- DRL failed after 3 years
- No warning lamp or message
- Decreased visibility during operation
Pre-purchase check
Inspect headlight assembly for integrated LED failures; verify output to ensure visibility standards are met.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Exterior Lighting and Radio System Glitch
Danger zone mileageMileage not reported
Reported symptoms
- intermittent radio and head unit malfunctions
- lighting issues on head unit
- volume increases unexpectedly
Pre-purchase check
Check software updates and ensure all wiring connections are secure. Inspect head unit for signs of physical damage or water intrusion.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
High Aimed Headlights
Danger zone mileageMileage not reported
Reported symptoms
- Headlights aimed too high
- Increased glare for oncoming traffic
- Difficulty adjusting headlight angle
Pre-purchase check
Inspect headlight aim and functionality, verify if adjustment mechanisms are operational if applicable.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Parasitic Battery Drain Due to Exterior Lighting Module
Danger zone mileageMileage not reported
Reported symptoms
- Battery drains when vehicle is off
- Vehicle requires jumping to start
- DCM module not shutting off properly
- Repeated instances of being undriveable
Pre-purchase check
Inspect the DCM module and check for proper functioning and firmware updates.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Automatic Emergency Brake Activation
Danger zone mileageMileage not reported
Reported symptoms
- Abrupt and complete stop of the vehicle while driving at high speed
- Loss of control over steering and acceleration during stop
- Vehicle able to accelerate after initial stop but then stops again abruptly
- No warning lamps or alerts prior to malfunction
Pre-purchase check
Inspect the functionality of the forward collision avoidance system and check for software updates.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Battery Drain Issue
Danger zone mileage25,000–25,000 miMedian: 25,000 mi
Reported symptoms
- Battery drained after 25,000 miles.
- Forward collision avoidance system may be affected.
Pre-purchase check
Inspect battery health and forward collision avoidance system functionality during routine maintenance.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 25000, median 25000, and P75 25000 miles.
FORWARD COLLISION AVOIDANCE
Battery Failure
Danger zone mileageMileage not reported
Reported symptoms
- Battery dead
- Car requires repeated battery replacements
Pre-purchase check
Inspect electrical components related to battery performance and charging systems.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Car accelerated unexpectedly while parking
- Failed to detect obstacle (curb barrier)
- Airbags did not deploy during impact
- Car had starting issues prior to incident
Pre-purchase check
Inspect the forward collision avoidance system and perform a diagnostic check. Review the vehicle's ECU for error codes related to sensor malfunction.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance System Failure
Danger zone mileageMileage not reported
Reported symptoms
- Failure to detect oncoming traffic while turning left
- No warning provided to the driver
- No braking action initiated
- Passenger airbag deployed with no passenger present
Pre-purchase check
Inspect the forward collision avoidance system for sensor functionality and calibration, as well as airbag deployment logic.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance System Failure
Danger zone mileageMileage not reported
Reported symptoms
- Dynamic cruise control fails frequently
- Eyesight system failure after mirror and windshield repairs
- System malfunction persists despite dealer inspections and recalibrations
Pre-purchase check
Inspect the wiring harness for the driver-side mirror and ensure correct installation. Verify the status of the forward collision avoidance system post any windshield replacements and check for compatibility of parts if non-OEM components are used.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance System Failure Due to Electrical Issues
Danger zone mileageMileage not reported
Reported symptoms
- Battery randomly dies
- Low voltage shutdown of safety features
- Malfunctioning head unit with random on/off behavior
- Buttons pressed on their own causing distraction
Pre-purchase check
Inspect the CAN system for parasitic drain, check battery and electrical connections, and troubleshoot head unit for malfunctions.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance System Failure due to Electrical Issue
Danger zone mileageMileage not reported
Reported symptoms
- EyeSight driver assist system shut off without driver input
- Loss of adaptive cruise control functionality
- Loss of collision avoidance features
- Loss of lane departure features
Pre-purchase check
Inspect the electrical system, focusing on the Starlink touch screen control functionality and associated driver assist features.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance System False Activation
Danger zone mileageMileage not reported
Reported symptoms
- Brakes engage unexpectedly when reversing with no obstruction present
- Windshield damage reported after sudden braking event
Pre-purchase check
Inspect the Forward Collision Avoidance system for proper calibration and function. Check for any obstructions in the sensor area that may cause false readings.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Radio headunit freezes
- Ghost inputs on headunit
- Unit becomes unusable
- Backup camera failure during operation of headunit (not functional)
Pre-purchase check
Inspect the headunit for software malfunctions and connectivity to the Forward Collision Avoidance system.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- System does not perform correctly consistently
- Failure to notify police during an accident
- No traffic warnings provided
- Recalibration attempts unsuccessful
Pre-purchase check
Inspect the Forward Collision Avoidance system for potential calibration issues and software updates. Verify if notification features are functioning as intended.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Infotainment System Glitching and False Alerts
Danger zone mileageMileage not reported
Reported symptoms
- Infotainment system glitches
- Touchscreen making selections by itself
- Random alerts on the dashboard
Pre-purchase check
Consult authorized dealership for diagnostics and potential software or hardware issues.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Intermittent Electronics Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Unexpected battery drain
- Intermittent warning lights for front crash detection
- Intermittent warning lights for blind spot warning
- Intermittent warning lights for lane departure warning
Pre-purchase check
Recommend inspection of electrical system and diagnostic check for intermittent faults.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Spontaneous Crack of Front Windshield
Danger zone mileageMileage not reported
Reported symptoms
- Windshield spontaneously cracks without impact
- Concerns of collapsing during operation
- Safety concerns related to potential collision
Pre-purchase check
Inspect the windshield for signs of stress fractures or unusual wear; ensure all safety systems are functioning correctly.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Unexpected Acceleration During Parking
Danger zone mileageMileage not reported
Reported symptoms
- Car suddenly lurched forward while shifting from Drive to Park
- Car hit a brick wall causing damage
- Reported injury due to impact with steering wheel
Pre-purchase check
Inspect transmission and acceleration response during shifting, check for software updates related to forward collision avoidance system.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Unexpected Braking Event
Danger zone mileageMileage not reported
Reported symptoms
- Brakes were applied unexpectedly
- Noise similar to driving on a rumble strip
- Driver expressed nervousness about driving the vehicle
Pre-purchase check
Check the functionality of the forward collision avoidance system and inspect for any sensor obstructions or malfunctions.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Windshield Crack Impacting Forward Collision Avoidance System
Danger zone mileageMileage not reported
Reported symptoms
- Windshield crack spreading across the center of the windshield
- Forward crash indicator tripping prematurely
Pre-purchase check
Inspect windshield for cracks and verify functionality of the forward collision avoidance system after any windshield damage.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Windshield Cracking
Danger zone mileageMileage not reported
Reported symptoms
- Windshield cracking without apparent cause
- Interference with eyesight system
Pre-purchase check
Inspect windshield integrity and check for underlying issues that could cause cracking.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Windshield Cracking Due to Faulty Heater
Danger zone mileageMileage not reported
Reported symptoms
- Windshield cracked spontaneously while parked
- Recurrent cracking incidents
Pre-purchase check
Inspect the windshield heater system for faults and ensure proper installation and operation.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Windshield Integrity Issues
Danger zone mileageMileage not reported
Reported symptoms
- Cracks in windshield with minor or no impact
- Frequent need for windshield replacements
Pre-purchase check
Inspect the windshield for manufacturing defects and assess the adhesive quality used during installation.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Battery Failure in Fuel/Propulsion System
Danger zone mileage28,000–28,000 miMedian: 28,000 mi
Reported symptoms
- Battery died overnight
- Requires jump start every two days
- Replacement battery failed
Pre-purchase check
Inspect electrical connections, battery condition, and charging system.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 28000, median 28000, and P75 28000 miles.
FUEL/PROPULSION SYSTEM
Delayed Acceleration
Danger zone mileageMileage not reported
Reported symptoms
- Delay from time accelerator is pressed until car moves
- Repeated occurrences (10 or more times)
Pre-purchase check
Inspect fuel system components and throttle response mechanisms for potential issues.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel Leakage from Storage Tank
Danger zone mileage30,000–30,000 miMedian: 30,000 mi
Reported symptoms
- Fuel leaking from tank area
- Strong gas odor
- Large puddles of fuel on the ground
- Leaking occurs after tank is filled
Pre-purchase check
Inspect fuel storage system for leaks, especially around the passenger side rear wheel area.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 30000, median 30000, and P75 30000 miles.
FUEL/PROPULSION SYSTEM
Fuel System Power Loss
Danger zone mileageMileage not reported
Reported symptoms
- Loss of power during rain
- Difficulty changing lanes
- Car stopped and would not restart
Pre-purchase check
Inspect fuel system components for moisture intrusion and electrical connections for corrosion.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel System Rough Running and Power Loss
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle ran rough
- Lost power
- Stalled on the side of the road
- Difficulty restarting
Pre-purchase check
Inspect fuel pump system and related components for functionality and recall status.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel/Propulsion System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Popping noise when reversing
- Grating sounds during turning
- Inability to accelerate past 10 mph
- Warning lights illuminated on dashboard
Pre-purchase check
Inspect the fuel/propulsion system and check for any physical damage or obstructions that may be causing noise and performance issues.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel/Propulsion System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Random lack of acceleration
- Engine stumble
- Failed to accelerate when pulling out into traffic
Pre-purchase check
Check fuel pump and related components for proper installation and function.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Unavailability of Safety Repair Parts
Danger zone mileageMileage not reported
Reported symptoms
- Inability to safely drive the vehicle
- No follow-up communication from the manufacturer
- Parts for scheduled safety repair not available
Pre-purchase check
Contact the dealership for current status on part availability and repair scheduling.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Unintended Acceleration During Braking
Danger zone mileageMileage not reported
Reported symptoms
- Unintended acceleration event when applying brakes
- Braking force unable to overcome acceleration
Pre-purchase check
Inspect braking system and fuel/propulsion components for anomalies or failures.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LANE DEPARTURE
Battery Failure
Danger zone mileageMileage not reported
Reported symptoms
- Battery dead
- Repeated battery replacements
Pre-purchase check
Inspect battery connections and charging system.
LANE DEPARTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LANE DEPARTURE
Infotainment System Delamination
Danger zone mileageMileage not reported
Reported symptoms
- Delamination of outer glass
- Ghost operations of the system
- Access issues to safety features
Pre-purchase check
Check for physical defects in the infotainment system and verify the functionality of safety features dependent on the system.
LANE DEPARTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LANE DEPARTURE
Lane Departure Assist Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle switches lanes independently and aggressively without driver input
- Multiple visits to dealer without resolution
- Speed-sensitive steering was cited as a factor by dealer
Pre-purchase check
Inspect the lane departure assist system for proper calibration and responsiveness. Evaluate the steering dynamics and any associated software updates.
LANE DEPARTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LANE DEPARTURE
Lane Departure System Interruption
Danger zone mileageMileage not reported
Reported symptoms
- EyeSight driver assist system shuts off without driver input
- Adaptive cruise control disabled
- Collision avoidance features disabled
- Lane departure features disabled
Pre-purchase check
Inspect electrical connections related to the touch screen and EyeSight system. Check for software updates or recalls related to the Starlink system.
LANE DEPARTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LANE DEPARTURE
Lane Departure System Issues
Danger zone mileageMileage not reported
Reported symptoms
- Battery issues
- Blind spot detection malfunctions
Pre-purchase check
Inspect the battery connections and functionality of the blind spot detection system.
LANE DEPARTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LANE DEPARTURE
Lane Departure System Issues
Danger zone mileageMileage not reported
Reported symptoms
- Intermittent dashboard warning lights
- Inconsistent operation of lane departure system
- Electrical issues leading to battery drain
Pre-purchase check
Inspect electrical system and check for fault codes related to lane departure and other warning systems.
LANE DEPARTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LANE DEPARTURE
Lane Departure System Malfunctions
Danger zone mileageMileage not reported
Reported symptoms
- Battery drain due to CAN system
- Random battery death
- Safety features shutting down due to low voltage
- Malfunctioning head unit turning on and off randomly
Pre-purchase check
Inspect the CAN system for parasitic drain and test the head unit for glitches.
LANE DEPARTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LANE DEPARTURE
Lane Departure and Electrical Glitch Issues
Danger zone mileageMileage not reported
Reported symptoms
- Lane correction activates unexpectedly
- Warning lights activate in hot conditions
- Touchscreen becomes unresponsive or glitches
- Passenger side window rolls up and down uncontrollably
Pre-purchase check
Check electrical system for anomalies, inspect lane departure calibration, and assess touchscreen functionality.
LANE DEPARTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LANE DEPARTURE
Windshield Crack
Danger zone mileageMileage not reported
Reported symptoms
- Large windshield crack that is getting larger
- No trauma or event causing the crack
Pre-purchase check
Inspect the windshield for signs of stress fractures and environmental factors that might contribute to crack propagation.
LANE DEPARTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LANE DEPARTURE
Windshield Cracked Post Lane Departure System Use
Danger zone mileageMileage not reported
Reported symptoms
- Windshield crack
- Windshield replacement required
Pre-purchase check
Inspect the windshield for structural integrity and check the installation of lane departure system components that may interfere with windshield integrity.
LANE DEPARTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LANE DEPARTURE
Windshield Cracking Affecting Lane Departure System
Danger zone mileageMileage not reported
Reported symptoms
- Windshield cracking incidents
- Interference with eyesight system
Pre-purchase check
Inspect windshield for underlying stress points or defects and assess the lane departure system functionality.
LANE DEPARTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LATCHES/LOCKS/LINKAGES
Hood Latch Failure
Danger zone mileageMileage not reported
Reported symptoms
- Hood pops open while driving at high speeds
- Loss of visibility when hood opens
Pre-purchase check
Inspect the hood latch for proper closure and functionality; verify if latch mechanism can securely hold the hood closed during vehicle operation.
LATCHES/LOCKS/LINKAGES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Abnormal Battery Drain
Danger zone mileageMileage not reported
Reported symptoms
- Battery drains unusually even when not in use for several days
- Vehicle requires jump-starting frequently
- Owner reports feeling stranded due to battery issues
Pre-purchase check
Recommend checking battery health and electrical system for potential parasitic drains or faults.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Battery Depletion and Stalling Issue
Danger zone mileageMileage not reported
Reported symptoms
- Battery is depleted with no known reason
- Vehicle stalls even with a new battery installed
Pre-purchase check
Inspect the battery and electrical system for underlying issues.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Battery Discharge Issue
Danger zone mileageMileage not reported
Reported symptoms
- battery completely discharged without prior indication
- vehicle unable to start due to discharged battery
Pre-purchase check
Perform battery testing and check for any software updates related to battery management.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Battery Drain Issue
Danger zone mileageMileage not reported
Reported symptoms
- Dead battery
- Battery drained while car is off
Pre-purchase check
Inspect for parasitic drains or electrical issues that may cause battery depletion while the vehicle is not in use.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Battery Drain Issue
Danger zone mileageMileage not reported
Reported symptoms
- Battery keeps draining rapidly
- Possible issue related to DCM (Data Communication Module)
Pre-purchase check
Check the battery condition and inspect the DCM for any faults or firmware issues.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Battery Drain Issues
Danger zone mileageMileage not reported
Reported symptoms
- Battery keeps draining
- Requires frequent jump starts
- Concerns about safety while driving in remote areas
- No warning lights or messages present
Pre-purchase check
Inspect the battery and alternator functionality to identify potential issues with power retention.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Battery Failure
Danger zone mileageMileage not reported
Reported symptoms
- Battery has failed twice
- Need for replacement battery immediately
- Software update required
Pre-purchase check
Inspect the battery and electrical system for faults and ensure software is updated.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Battery Failure
Danger zone mileage10,000–10,000 miMedian: 10,000 mi
Reported symptoms
- Vehicle stranded due to battery issues
- Repeated battery replacements needed
Pre-purchase check
Inspect battery connections and health; verify proper charging system functionality.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 10000, median 10000, and P75 10000 miles.
OTHER / UNSPECIFIED
Battery Failure and Window Cracking
Danger zone mileageMileage not reported
Reported symptoms
- Battery totally dead upon starting
- Windscreen cracking while traveling
Pre-purchase check
Check battery health and connections; inspect windscreen for structural integrity and possible impact damage.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Battery and Radio/System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Battery failure
- Radio/screen system malfunction
- Loss of access to safety features
- Inability to receive phone calls through car system
Pre-purchase check
Inspect battery and electrical connections, especially after any battery replacement; check for software updates or recalls related to radio/screen systems.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Data Communication Module Battery Drain
Danger zone mileageMileage not reported
Reported symptoms
- Car will not start if left unattended
- Main battery drains when DCM is active
Pre-purchase check
Inspect DCM functionality and assess battery health; consider disabling DCM to prevent battery drain if not needed.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Driver Assistance System Issues
Danger zone mileage85–85 miMedian: 85 mi
Reported symptoms
- Unintended acceleration while cruise control is engaged
- Over-correcting lane-keeping assist causing vehicle to veer
- Inconsistency in maintaining safe following distance with cruise control
Pre-purchase check
Inspect driver assistance systems for calibration and functionality, specifically cruise control and lane-keeping assist features.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 85, median 85, and P75 85 miles.
OTHER / UNSPECIFIED
Driver's Side Vent Window Shattering
Danger zone mileageMileage not reported
Reported symptoms
- Driver's side vent window shattered unexpectedly during transit
- Shattering occurred without any apparent impact
Pre-purchase check
Inspect the driver's side vent window and surrounding areas for potential stress points or manufacturing defects.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Electrical Drain Issues
Danger zone mileageMileage not reported
Reported symptoms
- Dead battery when vehicle is parked
- Increased current draw from DCM fuse
- Loss of front speakers and Bluetooth functionality after battery drain fixes
Pre-purchase check
Evaluate DCM fuse for excessive current draw and inspect wiring for short circuits or malfunctions.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Electrical Fault Related to Battery and DCM
Danger zone mileageMileage not reported
Reported symptoms
- Parasitic current draw
- Failure to start vehicle due to battery issues
- Repeated battery replacements not resolving issue
Pre-purchase check
Inspect battery and DCM (Data Communication Module) for possible parasitic draw and electrical faults.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Electrical Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Parasitic battery draw
- Frequent need to jump vehicle
- Intermittent dashboard screen issues
- Random activation of radio
Pre-purchase check
Inspect battery connections and electrical system for parasitic draws; evaluate dashboard and infotainment system for software issues or wiring faults.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Engine Braking and Steering Issues
Danger zone mileageMileage not reported
Reported symptoms
- No engine braking while going downhill
- Excessive play in the steering wheel
- Steering behaves unpredictably in cruise control
- Inaccurate speed limits displayed by navigation system
Pre-purchase check
Inspect engine braking functionality and steering responsiveness, including play in the steering mechanism. Verify navigation system accuracy for speed limits.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Engine Lockout after Shutdown
Danger zone mileageMileage not reported
Reported symptoms
- Car won't start after being turned off for 15-30 minutes
- Engine systems appear locked and unresponsive
- Inability to shift transmission to neutral
Pre-purchase check
Inspect the ignition and fuel systems for faults, and check the electrical connections related to engine startup.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Excessive Battery Drain When Not in Use
Danger zone mileageMileage not reported
Reported symptoms
- Substantial battery drain when the vehicle is not in use
- Unreliable performance after sitting for 24+ hours
- Potential to be stranded in remote areas without cell service
Pre-purchase check
Evaluate the battery's health and charging system, and consider potential upgrades or replacements as indicated by dealership recommendations.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Frequent Windshield Replacement and Eyesight Calibration Issues
Danger zone mileageMileage not reported
Reported symptoms
- Repeated windshield replacement (5 times since May 2019)
- Frequent eyesight calibration failures
Pre-purchase check
Inspect the windshield installation and calibration procedures to ensure compliance with manufacturer specifications. Consider evaluating the vehicle's sensor alignment and potential environmental factors contributing to the issue.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Frequent Windshield Stress Cracks
Danger zone mileageMileage not reported
Reported symptoms
- Windshield replaced multiple times
- Stress cracks occurring in the windshield
- Manufacturer identified issue with replacement
Pre-purchase check
Inspect the windshield installation for proper sealing and alignment issues.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Front Window Cracking
Danger zone mileageMileage not reported
Reported symptoms
- Cracked front window
- Crack occurred while in motion
Pre-purchase check
Inspect front window for any stress points or existing damage that could contribute to cracking.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Hatch Release Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Remote control for hatch fails to open gate when car is in park and running
- Hatch release button inside car does not function when car is off and no door is opened
- Intermittent failure of remote to release hatch
Pre-purchase check
Inspect remote functionality and wiring to hatch release mechanism. Check for software issues or updates related to the vehicle's locking system.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Head Unit Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Touch screen is non-responsive
- Rearview camera is blurry/difficult to see
- Entertainment unit has deleted paired phones
Pre-purchase check
Inspect the head unit for hardware and software issues, and consider replacing if necessary.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Infotainment Center Cycling Issue
Danger zone mileageMileage not reported
Reported symptoms
- Infotainment center cycling through radio stations
- Infotainment center cycling through apps
- Inability to turn off infotainment unit
- Flashing display while driving
Pre-purchase check
Inspect infotainment center for software issues or hardware malfunctions.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Infotainment System Glitch
Danger zone mileageMileage not reported
Reported symptoms
- Infotainment system glitches
- Inability to operate functions
- Interference with CarPlay
Pre-purchase check
Inspect the infotainment system for software issues and connectivity problems with CarPlay.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Infotainment Unit Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Infotainment unit delamination
- Radio stations skip constantly
- Phone connectivity issues through infotainment unit
- Unit turns on and off intermittently
Pre-purchase check
Inspect infotainment unit for signs of delamination and connectivity stability.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Inoperable Head Unit with Erratic Behavior
Danger zone mileageMileage not reported
Reported symptoms
- Head unit delaminating
- Inoperable head unit
- Radio turning on and off
- Switching stations randomly on its own","Volume level changing unexpectedly","Presents a safety risk by distracting the driver
Pre-purchase check
Inspect the head unit for signs of delamination and electrical faults, including connections to the Data Control Module.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Intermittent Starting Issue
Danger zone mileage35,000–35,000 miMedian: 35,000 mi
Reported symptoms
- Car fails to start reliably after approximately 35,000 miles
- Battery checks indicate no issues
- Requires trickle charger for reliable operation
Pre-purchase check
Consider evaluating electrical system for parasitic drains and battery performance under load conditions.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 35000, median 35000, and P75 35000 miles.
OTHER / UNSPECIFIED
Leaking Rear Axle Seal
Danger zone mileage47,000–47,000 miMedian: 47,000 mi
Reported symptoms
- Rear axle seal leak identified during maintenance
- Oil change and tire rotation revealed the issue
Pre-purchase check
Inspect rear axle seals during routine maintenance checks, particularly at around 47,000 miles.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 47000, median 47000, and P75 47000 miles.
OTHER / UNSPECIFIED
Multiple Component Failures
Danger zone mileage50,000–50,000 miMedian: 50,000 mi
Reported symptoms
- All 4 wheel bearings needed to be replaced under 50,000 miles
- All 4 struts needed to be replaced under 50,000 miles
- Door key mechanism failure
- Passenger window stops working frequently requiring dealer reset and fix of mechanism: needs frequent resets at dealer every month, car would not unlock at times unless helped by a third party (Subaru from India) to unlock car and activate it again, Lane keep assistant malfunctioning with erratic behavior on highway, Control arm broke under 65,000 miles leading to significant repair costs
Pre-purchase check
Inspect wheel bearings, struts, window mechanism, key lock system, lane assist functionality, and control arms at regular intervals to prevent possible failures.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 50000, median 50000, and P75 50000 miles.
OTHER / UNSPECIFIED
Multiple Electrical and Adjustment Issues
Danger zone mileageMileage not reported
Reported symptoms
- Window on driver side slow or stops going up
- Audio system producing loud popping noise
- Proximity alert system turns off unexpectedly
- Camera system reporting no sight availability
Pre-purchase check
Inspect electrical connections and systems related to driver side window operation, audio system integrity, and proximity alert and camera functionalities.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Radio and Navigation System Failures
Danger zone mileageMileage not reported
Reported symptoms
- Failures of the radio
- Failures of the main head unit
- Navigation errors
- Display screens that go black or frozen
Pre-purchase check
Inspect the radio and navigation system for connectivity issues and software updates.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Screen Delamination and Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Screen is delaminating
- Screen becoming unresponsive
- Ghost touches
- Unexpected phone calls initiated by the device (ghost dialing) or apps opening on their own (unprompted actions)
Pre-purchase check
Inspect the device screen for separation and test for responsiveness and touch sensitivity.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Spontaneous Sunroof Explosion
Danger zone mileageMileage not reported
Reported symptoms
- Sunroof shattered outwards unexpectedly
- Air pressure change felt inside the car
- Loud explosion sound reported
Pre-purchase check
Inspect sunroof for any signs of impact or manufacturing defects; check for any obstructions in sunroof tracks.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Spontaneous Windshield Crack
Danger zone mileageMileage not reported
Reported symptoms
- Crack in windshield appeared without impact or accident
- Windshield damage noted after parking vehicle
- No prior signs of wear or damage present
Pre-purchase check
Inspect vehicle for any existing stress points or defects in windshield.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Starlink System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Radio scanning through stations spontaneously
- Cannot stop scanning even with controls
- Random loss of Bluetooth connectivity to phone
- Distraction while driving due to scanning issue
Pre-purchase check
Check radio control settings and Bluetooth connectivity issues in the device configuration.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Starlink System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Touch screen unresponsive
- Touch screen erratic behavior
- System failure preventing use
Pre-purchase check
Inspect the touch screen and associated software for faults or glitches.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Subaru Outback Mechanical Concerns
Danger zone mileage2,000–2,000 miMedian: 2,000 mi
Reported symptoms
- Vehicle sold without proper inspection
- Aftermarket components installed
- Radiator cooling system issues
- Suspension problems reported
Pre-purchase check
Inspect for aftermarket modifications and verify inspection history to ensure compliance with safety standards and performance evaluations.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 2000, median 2000, and P75 2000 miles.
OTHER / UNSPECIFIED
Trunk Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Trunk pops open unexpectedly
- Trunk cannot be closed properly
- Inability to fully open or close trunk while driving
- Inability to close trunk after vehicle has stopped
Pre-purchase check
Inspect the power rear gate latch control for proper functionality and any obstructions preventing closure.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Underamped Battery Issue
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle battery replacement with underamped aftermarket battery
- Car dying unexpectedly due to battery issues
Pre-purchase check
Check vehicle battery specifications against manufacturer recommendations; ensure aftermarket batteries meet required amperage.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Undisclosed Safety Recall
Danger zone mileageMileage not reported
Reported symptoms
- Purchased vehicle with outstanding recall
- Dealer sold vehicle as new despite recall
- Delayed notification of recall after purchase
Pre-purchase check
Inspect vehicle for any unresolved recalls and ensure proper clearance prior to sale.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Unexpected Brake Engagement
Danger zone mileageMileage not reported
Reported symptoms
- Brakes engage unexpectedly while reversing
- Windshield cracked under unknown circumstances
Pre-purchase check
Check the braking system for faults and inspect the windshield for any signs of prior impact damage or stress.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Unexpected Rolling After Parking
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle rolled forward unexpectedly after being placed in park
- No warning indicators prior to incident
Pre-purchase check
Consider having the parking mechanism inspected by a qualified technician to ensure proper functionality.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Unintended Acceleration While Stopped
Danger zone mileageMileage not reported
Reported symptoms
- Car suddenly revved when foot was on the brake
- Car jolted forward unexpectedly
- Needed to shift to neutral to stop movement
Pre-purchase check
Inspect brake system and throttle control mechanisms for malfunction or improper calibration.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Vehicle Won't Start After Turning Off Motor
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle fails to start after being turned off
- Repeated instances of having to jump-start or wait for help
Pre-purchase check
Check for electrical system issues that could drain the battery, including potential parasitic draws.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Window Controls Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Front windows do not work
- Inability to lower windows
- Fogging of windows causes visibility issues
Pre-purchase check
Inspect window motor functionality and wiring connections for front windows.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Windshield Breakage Without Impact
Danger zone mileageMileage not reported
Reported symptoms
- Windshield breakage while driving on interstate
- Incidents occurred without external impact (rocks, objects, etc.)
- Occurrences reported during low traffic conditions
Pre-purchase check
Inspect windshield for any manufacturing defects or installation issues. Consider examining the vehicle's body for any structural weaknesses that may contribute to stress on the windshield.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Windshield Chips and Cracks
Danger zone mileageMileage not reported
Reported symptoms
- Ticking sound heard while driving
- Multiple chips and cracks on windshield
- Windshield damage occurs at highway speeds
- Damage not attributed to legitimate impacts
Pre-purchase check
Inspect the windshield for chips and cracks, especially after hearing unusual sounds during driving. Monitor conditions under which damage occurs.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Windshield Crack
Danger zone mileageMileage not reported
Reported symptoms
- Crack in windshield after parking for 2 days
- No prior damage reported
Pre-purchase check
Inspect for potential impacts or temperature-related stress factors.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Windshield Crack
Danger zone mileageMileage not reported
Reported symptoms
- Loud pop noise heard while driving
- Crack in windshield starting from lower corner passenger side
- Crack lengthening during travel
Pre-purchase check
Inspect windshield for stress fractures and possible manufacturing defects.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Windshield Crack Development
Danger zone mileageMileage not reported
Reported symptoms
- Crack starting from the bottom edge of the windshield
- Crack developing overnight
- Crack growing over time
Pre-purchase check
Inspect the windshield for any signs of impact or edge damage. Check for stress fractures that may have originated from the bottom edge.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Windshield Crack Development
Danger zone mileageMileage not reported
Reported symptoms
- Crack develops across windshield
- No visible chips or dings
- Forward crash indicator activates unexpectedly
Pre-purchase check
Inspect windshield for any cracks and check forward crash indicator functionality.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Windshield Crack due to Wiper Deicer Defect
Danger zone mileageMileage not reported
Reported symptoms
- Windshield cracked
- Defective wiper deicer
Pre-purchase check
Inspect wiper deicer system for defects and effectiveness.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Windshield Cracking Incidents
Danger zone mileageMileage not reported
Reported symptoms
- Windshield cracking
- Interference with eyesight system
Pre-purchase check
Inspect windshield for stress points and environmental impacts.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Windshield Cracking Without Impact
Danger zone mileageMileage not reported
Reported symptoms
- Windshield cracked without apparent cause
- Safety risk for front passengers
Pre-purchase check
Regular visual inspections for cracks or defects; consult a dealer for suspected windshield issues.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Windshield Damage
Danger zone mileage20,000–20,000 miMedian: 20,000 mi
Reported symptoms
- Thousands of pits in the window after car wash
- Large crack in the windshield shortly after purchase
Pre-purchase check
Inspect windshield for pre-existing damage prior to purchase and during detailing services.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 20000, median 20000, and P75 20000 miles.
OTHER / UNSPECIFIED
Windshield Damage from Rock Impact
Danger zone mileageMileage not reported
Reported symptoms
- Crack line on windshield
- Continuous creep of crack across window
Pre-purchase check
Inspect windshield for visible cracks and evaluate the progression of the crack, especially if influenced by minor impacts.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Windshield Shattering
Danger zone mileageMileage not reported
Reported symptoms
- Back windshield shattered w/out impact
- No prior warning or alerts
- Incident occurred after parked for days
Pre-purchase check
Inspect the integrity of the vehicle's windows and windshields, paying special attention to stress points and previous incidents reported.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Battery Drain Issue
Danger zone mileageMileage not reported
Reported symptoms
- Dead battery when car is off
- Electrical issues while the vehicle is stationary
Pre-purchase check
Check the vehicle's electrical systems for parasitic drain and inspect the battery health.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Consumer Complaint Submission Difficulty
Danger zone mileageMileage not reported
Reported symptoms
- Difficulty in submitting a complaint electronically
- Insufficient space to describe issues fully
- Uncertainty about submission process and recipient
Pre-purchase check
Provide a clear email or alternative submission method for complaints that allows ample space for detailed descriptions.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
High-Pitched Squealing/Whining Noise in Power Train
Danger zone mileage550–550 miMedian: 550 mi
Reported symptoms
- High-pitched squealing
- Whining noise
- Noise present only while in motion
- Noise starts around 20-30 MPH and diminishes after 50 MPH
Pre-purchase check
Investigate the carrier bearing and related components for wear or damage, particularly if noise persists or worsens.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 550, median 550, and P75 550 miles.
POWER TRAIN
Power Loss Issue Between 2000-2700 RPM
Danger zone mileage5,850–5,850 miMedian: 5,850 mi
Reported symptoms
- Stumbling during acceleration
- Loss of power
- Vehicle becomes undrivable
Pre-purchase check
Inspect the power train components and verify fluid levels during service intervals, particularly following oil changes.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 5850, median 5850, and P75 5850 miles.
POWER TRAIN
Power Train Chain Slippage
Danger zone mileageMileage not reported
Reported symptoms
- Chain slippage
- Transmission slipping
- Wheels do not turn properly
- Car not safe to drive
Pre-purchase check
Inspect the power train for signs of wear or damage, particularly the chain and transmission components.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Failure During Adaptive Cruise Control Use
Danger zone mileageMileage not reported
Reported symptoms
- Anti-lock brakes engaged unexpectedly
- Complete stop after tapping brakes
- Transmission failure, unable to move vehicle
Pre-purchase check
Inspect the adaptive cruise control system and related power train components for faults, ensuring transmission and braking systems are functioning correctly during adaptive cruise control operation.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Fire Incident
Danger zone mileageMileage not reported
Reported symptoms
- Car got stuck in 1st gear
- Fire between engine and transmission
- Car became fully engulfed
- Explosion occurred
Pre-purchase check
Inspect the power train components for any signs of overheating, malfunctions, or wear that may lead to fire hazards.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Issues
Danger zone mileageMileage not reported
Reported symptoms
- Engine sputters
- Transmission does not change gears
- Delay in acceleration
- Potentially dangerous lack of acceleration
Pre-purchase check
Inspect the power train components for signs of wear or malfunction, particularly focusing on transmission performance and engine responsiveness.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Issues
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle veering to the right
- Ticking noise on driver side
- Transmission failure
Pre-purchase check
Check alignment and transmission functionality, especially after axle replacement.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Sudden Acceleration Defect
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle accelerates unexpectedly
- Brake pedal engaged but vehicle fails to stop
- Occurrence during parking maneuvers
Pre-purchase check
A thorough inspection of the power train and electronic throttle control system is advised to determine any underlying issues.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Sudden and Unexpected Acceleration
Danger zone mileageMileage not reported
Reported symptoms
- Sudden acceleration of vehicle
- Uncontrollable acceleration
- Involved in crash resulting from this issue
- Damage to property and vehicle
Pre-purchase check
Have the power train and electronic control systems inspected for malfunctions or software issues related to acceleration.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Airbag Warning Light Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Airbag Warning Light illuminates
- Red Exclamation Light illuminates
- Warning message to consult owner's manual
- Temporary resolution by pulling passenger seat belt
Pre-purchase check
Check and ensure all harnesses are properly plugged in; inspect the passenger occupant detection seat frame for faults.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Driver Seat Slope Issue
Danger zone mileageMileage not reported
Reported symptoms
- Driver seat slopes from left to right
- Base of driver seat is uneven by approximately 3/4" to 1"
- Noticeable seat issue within one week of delivery
- Refusal of dealers to properly diagnose or repair the issue
Pre-purchase check
Inspect the driver seat base for levelness and structural integrity, using a standard bubble level for precision.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Seat and Airbag Failure in Collision
Danger zone mileageMileage not reported
Reported symptoms
- Airbags did not deploy during collision
- Driver's headrest detached from seat
- Occupants hit dashboard or windshield during impact
Pre-purchase check
Inspect seat attachment mechanisms and airbag deployment systems for proper functionality and compliance with safety standards.
SEATS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Battery Drain and Electrical System Failure
Danger zone mileageMileage not reported
Reported symptoms
- Battery drains quickly
- Electrical system failure
- Car inoperable
Pre-purchase check
Inspect the vehicle's battery and electrical connections for faults or short circuits.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Brake Control Issue
Danger zone mileageMileage not reported
Reported symptoms
- Difficulty controlling speed
- Inconsistent braking performance
Pre-purchase check
Inspect brake system for functionality and responsiveness.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Brake Master Cylinder Leak
Danger zone mileageMileage not reported
Reported symptoms
- Brake pedal goes to the floor when pressed
- Loss of braking power
- Fear of inability to stop in emergencies
Pre-purchase check
Inspect the brake master cylinder for leaks and assess brake pedal responsiveness.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Brake Surge Issue
Danger zone mileage5–5 miMedian: 5 mi
Reported symptoms
- Vehicle surged forward while braking
- Driver required to push brake again to stop
- Concern about brake responsiveness
Pre-purchase check
Inspect brake system for potential issues with responsiveness and functionality.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 5, median 5, and P75 5 miles.
SERVICE BRAKES
Brake System Failure
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle abruptly stops without driver input
- Steering wheel became inoperable
- Multiple warning lights illuminated (ABS, radio, CD)
- Computer screen malfunctioned (burned out, inoperable)
Pre-purchase check
Inspect the service brake system functionality and check for any electrical system malfunctions that could affect brake operation.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Loss of Normal Brake Function Post-Collision
Danger zone mileage25–25 miMedian: 25 mi
Reported symptoms
- Inability to brake using brake pedal after collision
- Auto-braking function activated prior to losing brake ability
- Car continued moving even without brake engagement
- Frontal collision resulting in airbag deployment
Pre-purchase check
Inspect brake system functionality and control logic, especially post-collision conditions.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 25, median 25, and P75 25 miles.
SERVICE BRAKES
Service Brake Issue
Danger zone mileage33,000–33,000 miMedian: 33,000 mi
Reported symptoms
- Difficulty in steering vehicle
- Unresponsive braking system
Pre-purchase check
Inspect brake components and steering system for any mechanical failures or irregularities.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 33000, median 33000, and P75 33000 miles.
SERVICE BRAKES
Service Brake Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Popping noise during operation
- Grating sounds when turning
- Unable to accelerate past 10 mph
- Warning lights illuminated on dashboard
Pre-purchase check
Inspect brake components and related systems for wear or damage; check for any obstruction under the vehicle.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Service Brake Noise During Operation
Danger zone mileageMileage not reported
Reported symptoms
- Braking noise similar to driving on a rumble strip when brakes are applied
- Driver expresses nervousness while driving after experiencing the noise
Pre-purchase check
Inspect the brake system for any irregularities or unusual wear that may cause noise during operation.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Aggressive Lane Assist and Steering Issues
Danger zone mileageMileage not reported
Reported symptoms
- Inability to maintain lane at speeds over 40 mph
- Repeated dealership visits for steering issues (20 to 30 times)
- Perceived unsafe steering characteristics
- Improvements in driving experience after windshield replacement
Pre-purchase check
Inspect steering system for calibration and setup, especially related to lane assist functionality.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Front Tire Skipping Issue
Danger zone mileageMileage not reported
Reported symptoms
- Front tires become airborne
- Wheels skip
- Vehicle feels out of control
Pre-purchase check
Check alignment, bushings, and shocks for defects; consider a ride-along inspection with a technician during specific driving conditions.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering Clanking Noise
Danger zone mileageMileage not reported
Reported symptoms
- Clanking noise when turning
- Loose steering wheel
- Progressive worsening of symptoms
Pre-purchase check
Inspect steering components, particularly the steering box and associated springs for defects or wear.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering Issues Related to Vehicle History and Inspection Failures
Danger zone mileage2,000–2,000 miMedian: 2,000 mi
Reported symptoms
- Reported vehicle history issues
- Suspension problems
- Cooling system faults
- Indications of poor prior inspection or repair
Pre-purchase check
Thorough inspection for prior damage and mechanical integrity is recommended, particularly focusing on steering and suspension components.
STEERING: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 2000, median 2000, and P75 2000 miles.
STEERING
Steering Nudge Issue
Danger zone mileageMileage not reported
Reported symptoms
- Unexpected steering nudges to one side
- Vehicle temporarily takes control from the driver
- Car makes corrections to the left or right
Pre-purchase check
Inspect the steering system for alignment and electronic stability control issues.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering Pull Issues
Danger zone mileageMileage not reported
Reported symptoms
- Car pulls to the left or right without warning
- Difficulty keeping the vehicle in lane on uneven surfaces
- Requires constant steering correction while driving at any speed
Pre-purchase check
Inspect the steering alignment and suspension components for irregularities or wear that may affect steering stability.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering Rack Pinion Rattle Noise
Danger zone mileageMileage not reported
Reported symptoms
- Rattle noise from front end during steering operations
- No reported mileage information
Pre-purchase check
Inspect the steering rack and pinion assembly for play or wear. Check for TSB related to the steering system.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering Stability Issues
Danger zone mileageMileage not reported
Reported symptoms
- Difficulty maintaining straight driving at highway speeds
- Feelings of the car being unattached to the road
- Struggling to keep the car straight
- Feeling of driving on icy roads or high winds
Pre-purchase check
Have steering alignment and suspension components inspected; consider checking for electronic steering issues.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering System Noise and Performance Issue
Danger zone mileageMileage not reported
Reported symptoms
- Popping noise when turning steering wheel
- Grating sounds during acceleration and turning
- Inability to accelerate past 10 mph
- Warning lights illuminated on dashboard when problem occurs
Pre-purchase check
Inspect steering components and undercarriage for damage or obstructions. Check for proper operation of the emergency brake and potential issues with transmission engagement.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering Wander Issue
Danger zone mileage100–100 miMedian: 100 mi
Reported symptoms
- Vehicle wanders side to side
- Steering wheel has a dead zone
- Requires constant correction to maintain straight driving
- Feels like driving in strong cross winds despite calm conditions
Pre-purchase check
Check for proper wheel alignment and steering system calibration. Test drive to assess steering responsiveness and stability at various speeds.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 100, median 100, and P75 100 miles.
STEERING
Steering and Brake System Issues
Danger zone mileage6–6 miMedian: 6 mi
Reported symptoms
- Inconsistent miles per gallon readings (6 to 99 MPG)
- Soft brake pedal requiring full application to stop
- Burnt smell in the engine
Pre-purchase check
Inspect the brake system components and check for any leaks, air in the brake lines, or malfunctioning sensors that could affect MPG readings and braking performance.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 6, median 6, and P75 6 miles.
STEERING
Steering and Electrical Glitching
Danger zone mileageMileage not reported
Reported symptoms
- Lane correction activates unnecessarily
- Warning lights illuminate under high temperature
- Touchscreen glitches and becomes unresponsive
- Power window rolls up and down uncontrollably
Pre-purchase check
Inspect the steering assist system and electrical components for faults. Check software and hardware reliability under high temperature conditions.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering and Transmission Issues
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle veering to the right
- Ticking noise on driver side
- Need for axle replacement
- Transmission noise after axle replacement
Pre-purchase check
Check the alignment and inspect transmission components in addition to the steering system components.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Unstable Steering Behavior
Danger zone mileageMileage not reported
Reported symptoms
- Steering wheel moves left or right while driving
- Driver feels uncomfortable during operation
Pre-purchase check
Check steering alignment and component integrity.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Windshield Spontaneous Cracking
Danger zone mileageMileage not reported
Reported symptoms
- Windshield cracks without prior impact
- Loud noise reported before cracking occurs
- Eyesight functionality impaired after windshield damage
Pre-purchase check
Inspect for any previous repair or replacement history, and check the calibration of safety features post-crack.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Airbag Deployment and Headrest Failure
Danger zone mileageMileage not reported
Reported symptoms
- Airbags did not deploy during a rear-end collision
- Driver's headrest detached from seat
- Injuries reported from the impact with dashboard or windshield
Pre-purchase check
Inspect airbag deployment system functionality and headrest attachment integrity.
STRUCTURE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Battery Issues and Electrical Component Failures
Danger zone mileageMileage not reported
Reported symptoms
- Car battery often dies
- Does not start
- Rear gate does not open or close properly
- Rear gate has opened on its own
Pre-purchase check
Inspect the battery for leaks and performance against manufacturer specifications. Evaluate the electrical system's demand versus the battery's capacity.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Electronic Liftgate Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Liftgate closes unexpectedly while raising
- Liftgate Beeps multiple times during operation
- Pressure applied to body part when liftgate closes on it
- Previous history of liftgate issues noted
Pre-purchase check
Inspect the electronic liftgate mechanism, including sensors and wiring, for faults or interference that may cause unexpected closing.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Faulty Spot Welds in Structure
Danger zone mileageMileage not reported
Reported symptoms
- Faulty spot welds reported
- Lack of response from dealer and manufacturer
Pre-purchase check
Inspect structural integrity and quality of spot welds in affected vehicles.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Hood Popped Open While Driving
Danger zone mileageMileage not reported
Reported symptoms
- Hood unexpectedly opened at speed
- Loss of visibility while driving
- Potential risk of windshield damage
Pre-purchase check
Inspect hood latch mechanism for proper operation and secure fit.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Liftgate Emergency Exit Mechanism
Danger zone mileageMileage not reported
Reported symptoms
- Rear liftgate can only be opened from exterior electric button
- Inside panel must be removed to access latch for emergency exit
- Key remote FOB only unlocks electric switch, does not operate latch
Pre-purchase check
Inspect the design and functionality of the rear liftgate emergency exit mechanism and assess ease of access to the internal latch.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Oil Consumption and Water Intrusion
Danger zone mileage5,000–5,000 miMedian: 5,000 mi
Reported symptoms
- Oil light activation at low mileage
- Low oil level despite recent change
- Flooding inside vehicle after storms
- Water intrusion through passenger front door
Pre-purchase check
Check for proper oil levels regularly and inspect door seals for integrity, especially after heavy rainfall or snow.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 5000, median 5000, and P75 5000 miles.
STRUCTURE
Panel Detachment in Vehicle Structure
Danger zone mileageMileage not reported
Reported symptoms
- Panel above driver pedals fell off while driving
- Gas or brake pedal became impossible to use
Pre-purchase check
Inspect the installation of the panel for securing clips and screws to ensure proper attachment.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Parasitic Battery Drain
Danger zone mileageMileage not reported
Reported symptoms
- Battery will not hold charge when vehicle is off
- Vehicle requires jump start or boost device to operate
Pre-purchase check
Inspect DCM module for proper shutdown functionality and assess battery condition.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Spot Weld Issues Under Dash
Danger zone mileageMileage not reported
Reported symptoms
- Spot welds appear incorrect and potentially unsafe.
- No reported injuries or crashes related.
Pre-purchase check
Inspect the quality and safety of spot welds under the dashboard for structural integrity.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Sunroof Explosion
Danger zone mileageMileage not reported
Reported symptoms
- Sudden loud noise described as a gunshot
- Sunroof shattered spontaneously
- Visible hole in the sunroof
Pre-purchase check
Inspect the sunroof for signs of stress or manufacturing defects, and review vehicle history for similar incidents.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Unexpected Tailgate Opening
Danger zone mileageMileage not reported
Reported symptoms
- Tailgate opens on its own
- Tailgate remains open unnoticed
- Battery drain due to open tailgate
- Multiple occurrences reported
Pre-purchase check
Check the tailgate locking mechanism and electronic controls for faults or malfunctions.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Windshield Cracking
Danger zone mileageMileage not reported
Reported symptoms
- Windshield cracked twice within 11 months
- Cracking occurs due to little or no cause
Pre-purchase check
Inspect windshield for stress points and potential manufacturing defects.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Bent Spindle in Suspension
Danger zone mileageMileage not reported
Reported symptoms
- Car pulling to the right
- Suspension issue
Pre-purchase check
Inspect the suspension components for damage, specifically the spindle alignment and integrity.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Suspension Bracket Manufacturing Defect
Danger zone mileageMileage not reported
Reported symptoms
- Improper weld location
- Lack of weld penetration
- Increased stress on bracket
Pre-purchase check
Inspect the right rear stabilizer bracket for proper weld placement and integrity.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Suspension Front Tire Skipping
Danger zone mileageMileage not reported
Reported symptoms
- Front tires appear to become airborne
- Tires skip causing vehicle instability
- Condition worsens at speeds over 35 MPH
- Occurs with steering angle greater than 10 degrees on long bumps
Pre-purchase check
Consider a thorough examination of suspension components, including shocks, alignment, and bushings, especially under conditions described by the consumer.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Suspension Steering Difficulty
Danger zone mileage33,000–33,000 miMedian: 33,000 mi
Reported symptoms
- Inability to steer correctly
- Car feels unstable while driving
Pre-purchase check
Inspect suspension components for wear or damage, and check the steering system for potential issues.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 33000, median 33000, and P75 33000 miles.
SUSPENSION
Suspension and Component Failures
Danger zone mileage50,000–50,000 miMedian: 50,000 mi
Reported symptoms
- All 4 wheel bearings needed replacement under 50,000 miles
- All 4 struts needed replacement under 50,000 miles
- Control arm broke under 65,000 miles
- Passenger window stops working suddenly and requires resetting by dealer
Pre-purchase check
Inspect suspension components including wheel bearings, struts, and control arms for wear or failure. Evaluate window mechanisms for operational issues.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 50000, median 50000, and P75 50000 miles.
SUSPENSION
Suspension and Related Component Issues
Danger zone mileage77,000–77,000 miMedian: 77,000 mi
Reported symptoms
- Broken axle
- Console items sliding off causing distraction
Pre-purchase check
Inspect suspension components and the console design for potential hazards and functionality concerns.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 77000, median 77000, and P75 77000 miles.
SUSPENSION
Suspension and Undercarriage Issues
Danger zone mileage2,000–2,000 miMedian: 2,000 mi
Reported symptoms
- Suspension deficiencies cited in complaints
- Reported repairs on suspension components
- Concerns around vehicle safety and stability due to suspension
Pre-purchase check
Conduct a thorough inspection of suspension components for wear and damage.
SUSPENSION: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 2000, median 2000, and P75 2000 miles.
VEHICLE SPEED CONTROL
Dynamic Cruise Control Failure
Danger zone mileageMileage not reported
Reported symptoms
- Dynamic cruise control fails repeatedly
- Failure occurs after repairs to driver-side mirror and wiring harness
- Difficulty in recalibrating the system with non-OEM windshield
Pre-purchase check
Inspect wiring harness connections and compatibility of the windshield with the vehicle's systems.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Navigation System Failure
Danger zone mileage3,200–3,200 miMedian: 3,200 mi
Reported symptoms
- System freezes completely
- All functions disabled (radio, backup camera, etc.)
- System drains battery overnight
- Intermittent functionality
Pre-purchase check
Check for software updates or potential electrical issues in the navigation system and battery connections.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 3200, median 3200, and P75 3200 miles.
VEHICLE SPEED CONTROL
Spontaneous Windshield Crack
Danger zone mileageMileage not reported
Reported symptoms
- Windshield cracked unexpectedly while driving
- Loud 'pop' sound heard prior to crack
- Eyesight functionality inconsistent post-crack
Pre-purchase check
Inspect windshield for signs of stress and monitor for further cracks or damages. Verify functionality of safety features affected by windshield integrity.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Sudden Acceleration Defect
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle accelerates unexpectedly while brake is engaged
- Failure to stop at stop signs
- Occurrences in parking lot and on road
Pre-purchase check
Seek inspection from a qualified technician to evaluate the vehicle's speed control system.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Sudden Acceleration during Reverse
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle accelerated unexpectedly while reversing
- Driver unable to stop the vehicle despite applying brakes
Pre-purchase check
Inspect the vehicle's speed control system and brake response mechanisms.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Sudden and Uncontrolled Acceleration
Danger zone mileageMileage not reported
Reported symptoms
- Sudden acceleration without driver input
- Inability to control vehicle speed
- Incidents occurring while waiting, such as in front of a garage door
Pre-purchase check
Inspect the vehicle's speed control system and electronic throttle control for faults or irregularities.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Uncontrolled Acceleration During Braking
Danger zone mileageMileage not reported
Reported symptoms
- Sudden acceleration while braking
- Brakes not responding as expected
- Inability to stop vehicle in emergency situations
- Vehicle crashed into another vehicle during an uncontrolled acceleration incident
Pre-purchase check
Inspect vehicle speed control system and braking mechanisms for any faults or malfunctioning components.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Unexpected Acceleration When Foot Off Gas
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle accelerates unexpectedly when foot is off gas pedal and on brake pedal
- Driver experiences shock from unintended acceleration
- Issue occurred multiple times in city driving
Pre-purchase check
Consider having the vehicle inspected for electronic throttle control issues and software updates at the next service appointment.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Unexpected Cruise Control Braking
Danger zone mileageMileage not reported
Reported symptoms
- Cruise control activates sudden braking without apparent cause
- Braking occurs while driving at low speeds in cruise control
- Cruise control disengages upon manual brake application
Pre-purchase check
Check vehicle's cruise control system for malfunction or sensors that may trigger unintended braking.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Unexpected Sudden Acceleration During Low Speed Maneuvers
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle accelerated unexpectedly while foot was on the brake pedal
- Inability of Automatic Braking System to engage or function properly
- Incident occurred without prior warnings or system failures
Pre-purchase check
Inspect the vehicle's speed control system, braking system functionality, and any related electronic control modules.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Unintended Acceleration
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle unexpectedly accelerates without cruise control engaged
- Increased RPMs during unintended acceleration
- Requires forceful braking to regain control
Pre-purchase check
Inspect the vehicle's throttle and speed control systems for faults or sticking components.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Unintended Acceleration
Danger zone mileageMileage not reported
Reported symptoms
- Sudden acceleration while idling
- Car moving forward unexpectedly
- Difficulty stopping the vehicle
- Continued tire rotation after acceleration ceases
Pre-purchase check
Inspect vehicle's speed control system and throttle response for potential failures or malfunctions.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control Acceleration Issue
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle accelerates unexpectedly at green light
- Vehicle slows down when following another vehicle
- Vehicle accelerates by itself when the vehicle in front moves
Pre-purchase check
Inspect throttle control system and vehicle speed sensors for malfunction or miscommunication.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control Issues
Danger zone mileageMileage not reported
Reported symptoms
- Brake control difficulty
- Inability to control speed when needed
Pre-purchase check
Inspect brake system and speed control module for faults or malfunctions.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY
Windshield Chips
Danger zone mileageMileage not reported
Reported symptoms
- Chips occurring in the windshield
- Multiple chips reported shortly after vehicle purchase
Pre-purchase check
Inspect windshield for any existing chips or cracks immediately after purchase; consider protective measures for potential impacts.
VISIBILITY: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY
Windshield Crack
Danger zone mileageMileage not reported
Reported symptoms
- Crack in windshield after being parked
- Visibility impairment due to damage
Pre-purchase check
Inspect windshield for cracks and assess any environmental factors that may contribute to damage.
VISIBILITY: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Battery Drain Issue After Short Duration Parking
Danger zone mileage5–5 miMedian: 5 mi
Reported symptoms
- Car battery drains after sitting for a few hours
- Vehicle will not start after short stationary period
Pre-purchase check
Inspect battery and electrical system for any anomalies or parasitic drain.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 5, median 5, and P75 5 miles.
VISIBILITY/WIPER
Battery Drain and Windshield Issues
Danger zone mileageMileage not reported
Reported symptoms
- Battery continuously discharges
- Difficulty holding charge after jumping
- Multiple replacements of windshield
Pre-purchase check
Inspect battery condition and charging system; review history of windshield replacements for potential leaks or fitment issues.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Cracked Visibility Component
Danger zone mileageMileage not reported
Reported symptoms
- Random cracking of the wiper component while parked.
Pre-purchase check
Inspect the wiper assembly and surrounding components for any signs of wear or impact damage.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Cracked Windshield
Danger zone mileageMileage not reported
Reported symptoms
- Windshield cracked down the middle without apparent external cause
- No incidents reported leading to the crack
Pre-purchase check
Inspect windshield for manufacturing defects or installation issues.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Cracked Windshields
Danger zone mileage7,000–7,000 miMedian: 7,000 mi
Reported symptoms
- Windshields cracking without obvious cause
- Multiple instances reported
Pre-purchase check
Inspect windshields for manufacturing defects or stress points.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 7000, median 7000, and P75 7000 miles.
VISIBILITY/WIPER
Eyesight Dynamic Cruise Control Intermittent Failure
Danger zone mileageMileage not reported
Reported symptoms
- Eyesight system has failed multiple times (over 50 occurrences) after a driver-side mirror repair
- Dealer inspection concluded no fault found
- Failure persists after recalibration with non-OEM windshield
Pre-purchase check
Inspect the mirror wiring harness and ensure proper reconnection after repairs. Review calibration settings when replacing windshields, especially when using non-OEM parts.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Interior Frost Accumulation on Windshield
Danger zone mileage6,350–6,350 miMedian: 6,350 mi
Reported symptoms
- Frost accumulation on the inside bottom half of the front windshield when parked outside in cold temperatures
- Difficulty in defrosting interior frost even when the vehicle's heater is active
Pre-purchase check
Inspect the vehicle's cabin ventilation system and windshield sealing for potential obstructions or leaks that could lead to moisture buildup.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 6350, median 6350, and P75 6350 miles.
VISIBILITY/WIPER
Moonroof Glass Explosion
Danger zone mileageMileage not reported
Reported symptoms
- Moonroof glass exploded while driving
- Loud pop sound heard prior to explosion
Pre-purchase check
Inspect moonroof assembly for integrity and potential defects on similar models.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Navigation System Failure
Danger zone mileage3,200–3,200 miMedian: 3,200 mi
Reported symptoms
- Complete system freeze
- Inoperable navigation
- Inoperable radio
- Inoperable backup camera
Pre-purchase check
Check navigation system software and electrical connections to diagnose potential issues.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 3200, median 3200, and P75 3200 miles.
VISIBILITY/WIPER
Passenger Window Cracking
Danger zone mileageMileage not reported
Reported symptoms
- Passenger window cracked in two places while parked.
- Window integrity compromised.
Pre-purchase check
Inspect the passenger window for signs of stress fractures or manufacturing defects.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Power Steering Assist Loss
Danger zone mileageMileage not reported
Reported symptoms
- Difficulty steering at speeds of 40 MPH or above
- Vehicle veers independently from lane to lane
Pre-purchase check
Inspect power steering system for malfunctions; check for electronic assist issues.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Rear Glass Shattering
Danger zone mileageMileage not reported
Reported symptoms
- Rear glass shattered unexpectedly after closing the door
- Glass fell into the back of the car
- No signs of vandalism or break-in found
Pre-purchase check
Inspect the rear glass for any signs of manufacturing defects or stress fractures
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Repeated Windshield Cracking and Head Unit Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Windshield cracks requiring multiple replacements
- Head unit internal malfunction requiring costly replacement
Pre-purchase check
Inspect windshield installation and material quality; assess head unit functionality and electrical connections.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Spontaneous Windshield Crack
Danger zone mileageMileage not reported
Reported symptoms
- Crack in the front windshield
- Unsafe driving conditions due to potential collapse
- Fear of windshield failure during collision
Pre-purchase check
Inspect windshield for cracks and structural integrity during vehicle maintenance.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Spontaneous Windshield Cracking
Danger zone mileageMileage not reported
Reported symptoms
- Windshield cracked spontaneously
- Need for windshield replacement
Pre-purchase check
Inspection of windshield for stress fractures and checking for manufacturing defects is recommended.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Visibility and Wiper Issues with Overall Stability
Danger zone mileageMileage not reported
Reported symptoms
- Windshield cracked without road hazard incidences
- Center display control buttons don't always function
- Car feels unstable at highway speeds, especially when windy
Pre-purchase check
Inspect windshield integrity and control button functionality; assess steering system for stability defects.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Visibility/Wiper Issues
Danger zone mileageMileage not reported
Reported symptoms
- Lane assist too aggressive
- Inability to keep car in lane at speeds over 40 mph
- Windshield crack propagation after a rock chip
- Passenger side window sticking
Pre-purchase check
Inspect lane assist calibration and steering sensitivity. Check for windshield integrity and windows mechanism functionality.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Window Cracking
Danger zone mileageMileage not reported
Reported symptoms
- Initial crack from impact
- Crack growth over time
- Fractures in multiple locations
- Crack expansion while stationary
Pre-purchase check
Inspect window bracing and mounting integrity, especially around the top frame.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Windshield Abrasion Issues
Danger zone mileageMileage not reported
Reported symptoms
- Windshield covered with tiny chips and abrasions
- Obscured vision when driving in bright sun
Pre-purchase check
Inspect windshield for surface damage and consider evaluating the material quality against other vehicles.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Windshield Crack
Danger zone mileageMileage not reported
Reported symptoms
- Small crack in the windshield on the left side (driver's side)
- Crack or defect appears to be between the glass
Pre-purchase check
Inspect the windshield for any visible cracks or defects, especially on the driver's side.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Windshield Crack
Danger zone mileageMileage not reported
Reported symptoms
- Crack on driver side of the windshield
- Crack appeared overnight
Pre-purchase check
Inspect windshield for cracks or damage before use.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Windshield Crack
Danger zone mileageMileage not reported
Reported symptoms
- Prominent crack on windshield observed after parking
- No obvious cause for crack detected in video footage
Pre-purchase check
Check for any signs of impact or vandalism and review any available security footage from nearby locations for additional context.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Windshield Crack Development
Danger zone mileageMileage not reported
Reported symptoms
- Horizontal crack in front windshield
- Crack length 18-24 inches
- Crack location from passenger side pillar towards center of windshield
- Crack appearing overnight in parked vehicle
Pre-purchase check
Inspect windshield for cracks and other signs of damage, particularly after exposure to temperature changes or after being parked for extended periods.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Windshield Crack Issue
Danger zone mileageMileage not reported
Reported symptoms
- Crack starts from a point and extends across the windshield
- No visible chips or dings on the windshield
- Potential issue with forward crash indicator activation
Pre-purchase check
Inspect windshield for cracks and check functionality of forward crash indicator under varying conditions.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Windshield Crack from Bottom Up
Danger zone mileageMileage not reported
Reported symptoms
- Loud pop sound from windshield
- Crack formation starting from bottom of windshield and extending upwards
Pre-purchase check
Inspect the windshield for any visible defects or stress points, especially at the bottom.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Windshield Cracking
Danger zone mileageMileage not reported
Reported symptoms
- windshield suddenly cracked
- need to replace windshield
Pre-purchase check
Inspect windshield for signs of stress or impact damage. Monitor for further cracking or changes in visibility.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Windshield Cracking
Danger zone mileageMileage not reported
Reported symptoms
- Window cracked for no apparent reason
- Crack extending from a specific area
Pre-purchase check
Check for manufacturing defects or pressure points in the glass installation.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Windshield Cracking Due to Cold Conditions
Danger zone mileageMileage not reported
Reported symptoms
- Crack developed overnight from the bottom edge of the windshield
- Crack continued to grow after initial appearance
Pre-purchase check
Inspect the windshield for cracks, particularly at the bottom edge, and assess the extent of the damage.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Windshield Cracking Due to Temperature Change
Danger zone mileageMileage not reported
Reported symptoms
- Crack on windshield after using defogger
- Crack located across windshield wiper deicer area
Pre-purchase check
Inspect the windshield for stress cracks, particularly in areas adjacent to heating elements, and assess the impact of temperature changes from defogger use.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Windshield Cracking Issue
Danger zone mileageMileage not reported
Reported symptoms
- Windshield cracked while parked in the driveway.
- Dealer denied liability for damage.
Pre-purchase check
Inspect windshield for signs of manufacturing defects or external forces that could lead to cracking.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Windshield Cracking Issue
Danger zone mileageMileage not reported
Reported symptoms
- Windshield cracked without visible impact
- Crack appeared overnight while parked
- Thin windshield material
Pre-purchase check
Inspect windshield for thickness and potential defects, and check for unseen impact points.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Windshield Damage Due to Road Debris
Danger zone mileageMileage not reported
Reported symptoms
- Windshield replacement necessary due to rock impact
- Recurring incidents of windshield damage
Pre-purchase check
Regularly inspect windshield for chips and cracks, especially after highway travel.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Windshield Damage Due to Wiper System Issues
Danger zone mileageMileage not reported
Reported symptoms
- Frequent windshield damage
- Windshield replacement required multiple times within a short period
- Incidents occurring specifically on highways
Pre-purchase check
Inspect wiper alignment and performance, as well as potential debris-related issues during high-speed driving.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Windshield Damage Post Wash
Danger zone mileage20,000–20,000 miMedian: 20,000 mi
Reported symptoms
- Pitting on the windshield
- Crack developed in the windshield after car wash
Pre-purchase check
Inspect windshield for pitting and integrity post cleaning procedures.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 20000, median 20000, and P75 20000 miles.
VISIBILITY/WIPER
Windshield Damage Related to Rearview Mirror Detachment
Danger zone mileageMileage not reported
Reported symptoms
- Windshield cracked after mirror detachment
- Need for windshield replacement due to damage
Pre-purchase check
Inspect the attachment points of the rearview mirror and the integrity of the windshield for any prior cracks or weaknesses.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Windshield Damage from Debris
Danger zone mileage42–42 miMedian: 42 mi
Reported symptoms
- Windshield chipped
- Debris impact from passing vehicle
Pre-purchase check
Inspect windshield for cracks or chips and assess the integrity of the glass after impact.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 42, median 42, and P75 42 miles.
VISIBILITY/WIPER
Windshield Damage from Impact
Danger zone mileageMileage not reported
Reported symptoms
- Windshield spidering
- Damage after small rock impact
Pre-purchase check
Inspect windshield for cracks or spidering, especially near impact sites.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Windshield Damage from Minor Impact
Danger zone mileageMileage not reported
Reported symptoms
- Windshield cracked after small rock hit it
- Crack considered excessive for minor impact
Pre-purchase check
Inspect windshield for stress points and consider reinforcing materials or design improvements.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Windshield Damage from Object Impact
Danger zone mileageMileage not reported
Reported symptoms
- Crack in windshield after impact
- Spread of crack requiring replacement
Pre-purchase check
Inspect windshield for cracks and damage, especially in areas where impact may occur.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Windshield Wiper Component Cracking
Danger zone mileage1,700–1,700 miMedian: 1,700 mi
Reported symptoms
- Spontaneous cracks in the wiper component within initial mileage of use.
- Visible damage to wiper mechanism after minimal usage.
Pre-purchase check
Inspect for any signs of cracks or structural integrity issues in the wiper components after initial miles.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 1700, median 1700, and P75 1700 miles.
VISIBILITY/WIPER
Windshield Wiper Odor Issue
Danger zone mileageMileage not reported
Reported symptoms
- Constant smell when using windshield wipers and washing fluid
- Concerns about possible leaks
- Perceived design flaw leading to abnormal odor
Pre-purchase check
Check for leaks in the windshield wiper fluid system and inspect the condition of the wiper blades and fluid reservoir.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Windshield Wiper/Visibility Crack
Danger zone mileageMileage not reported
Reported symptoms
- Spontaneous crack observed on windshield
- Crack rapidly expanding in length
Pre-purchase check
Inspect windshield for cracks and assess for rapid progression of damage.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Wiper Visibility Issue
Danger zone mileageMileage not reported
Reported symptoms
- Spontaneous crack in wiper component
- Repeated occurrence of cracks in a short period
Pre-purchase check
Inspect wiper components for structural integrity and signs of wear or damage.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Wiper Visibility Issue
Danger zone mileageMileage not reported
Reported symptoms
- Large crack in windshield below field of vision on passenger side.
- Obstructed visibility due to crack.
Pre-purchase check
Inspect the windshield for cracks and ensure proper visibility during operation.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
What the data says
ELECTRICAL SYSTEM is the most frequently classified component, appearing in 35.1% of complaint reports in this dataset. This 2019 SUBARU OUTBACK has 1,036 complaint reports in the records we have processed. One report can be classified under more than one component, so component shares do not add up to 100%.
Compare model years
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