Federal telemetry verified ● Model-year dossier

2022 TOYOTA HIGHLANDER

Complaint-pattern analysis from publicly available NHTSA safety records.

5.9Reliability score / 10

System health index

Reliability telemetry

A cohort-relative signal that annualizes documented reports for vehicle age and weights NHTSA crash or fire flags.

Documented incidents267

Reports with crash / fire flags21

Flagged-report share7.87%

Primary reported systemPOWER TRAIN

Scores are relative to the indexed vehicle cohort, not failure rates. Crash and fire flags identify how a complaint was recorded by NHTSA; they do not establish that a reported component caused the event.

View NHTSA source reports 267 documented reports → Compare this vehicle Choose another model →

Data-based buyer guidance

Research carefully

Review the underlying reports, recall status, and service history before making a vehicle-specific decision.

Dataset signal

This model year has 267 processed complaint reports; POWER TRAIN is the most frequently classified system at 20.6% of reports.

Model-year context

Adjacent model-year records are not yet available for a direct comparison.

Before you buy

Check open recalls using the vehicle identification number (VIN).
Review the linked NHTSA reports for symptoms that match the vehicle you are considering.
Ask for maintenance records and arrange an independent pre-purchase inspection.

This is a statistical research aid, not a mechanical diagnosis, failure prediction, or recommendation to buy or avoid a vehicle.

Component analysis

Most frequently reported systems.

POWER TRAIN55 documented reports

20.6%

STRUCTURE43 documented reports

16.1%

SERVICE BRAKES40 documented reports

15.0%

OTHER / UNSPECIFIED39 documented reports

14.6%

AIR BAGS32 documented reports

12.0%

ELECTRICAL SYSTEM23 documented reports

8.6%

FORWARD COLLISION AVOIDANCE22 documented reports

8.2%

SEATS14 documented reports

5.2%

EXTERIOR LIGHTING12 documented reports

4.5%

ENGINE11 documented reports

4.1%

Show all 30 reported components

LANE DEPARTURE11 documented reports

4.1%

VISIBILITY/WIPER10 documented reports

3.7%

FUEL/PROPULSION SYSTEM10 documented reports

3.7%

VEHICLE SPEED CONTROL8 documented reports

3.0%

VISIBILITY7 documented reports

2.6%

BACK OVER PREVENTION5 documented reports

1.9%

TIRES5 documented reports

1.9%

SEAT BELTS4 documented reports

1.5%

LATCHES/LOCKS/LINKAGES3 documented reports

1.1%

CHEST CLIP2 documented reports

0.7%

BUCKLE2 documented reports

0.7%

HARNESS2 documented reports

0.7%

HYDRAULIC1 documented reports

0.4%

WHEELS1 documented reports

0.4%

CHILD SEAT1 documented reports

0.4%

STEERING1 documented reports

0.4%

EQUIPMENT1 documented reports

0.4%

AIR1 documented reports

0.4%

INSERT1 documented reports

0.4%

PADDING1 documented reports

0.4%

Failure intelligence

What to inspect before you buy.

Complaint clusters identify repeated reported symptoms; they are not a diagnosis or defect finding.

POWER TRAIN

Transmission Whining and Failure

20 reports

Danger zone mileage58,500–79,917 miMedian: 64,400 mi

Reported symptoms

Whining noise when accelerating
Failure to accelerate as intended
Transmission failure indicated by mechanic

Pre-purchase check

Inspect the transmission for bearing issues and listen for unusual noises during acceleration.

POWER TRAIN: 20 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 58500, median 64400, and P75 79917 miles.

STRUCTURE

Bumper Cover Detachment

18 reports

Danger zone mileage81,859–81,859 miMedian: 81,859 mi

Reported symptoms

Front bumper assembly separation
Abnormal sound from exterior
Bumper cover dragging on the ground
Vibration while driving at high speeds

Pre-purchase check

Inspect bumper covers for secure attachment; check for visible gaps or damage near headlights and lower front sections.

STRUCTURE: 18 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 81859, median 81859, and P75 81859 miles.

SERVICE BRAKES

Intermittent Brake Malfunction

9 reports

Danger zone mileage18,010–43,000 miMedian: 36,000 mi

Reported symptoms

Vehicle lurches or surges forward during braking
Brake pedal feels spongy temporarily
Unexpected brake release while approaching a stop
Surging forward while decelerating or braking downhill

Pre-purchase check

Inspect the braking system, including the regenerative braking transition functionality and any TSB software updates.

SERVICE BRAKES: 9 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 18010, median 36000, and P75 43000 miles.

SEATS

Intermittent Seat Movement

8 reports

Danger zone mileage60,000–60,000 miMedian: 60,000 mi

Reported symptoms

Driver seat moves rearward unexpectedly while driving
Seat moves during vehicle startup and shutdown cycles
Clunking sound from passenger seat during braking
Second-row seat back readjusts unexpectedly

Pre-purchase check

Inspect power seat mechanisms for electrical or mechanical failures; verify proper function of seat controls and settings.

SEATS: 8 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 60000, median 60000, and P75 60000 miles.

FORWARD COLLISION AVOIDANCE

Forward Collision Avoidance System Malfunctions

7 reports

Danger zone mileageMileage not reported

Reported symptoms

SRS system malfunction
LTA malfunction
Front camera malfunction
RSA malfunction (Road Sign Assist) malfunction's warning lights illuminated during startup or parked conditions.

Pre-purchase check

Inspect the Forward Collision Avoidance system components and connections, especially after vehicle exposure to sunlight and during startup conditions.

FORWARD COLLISION AVOIDANCE: 7 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

POWER TRAIN

Transmission Whining Noise

6 reports

Danger zone mileage64,750–94,965 miMedian: 70,000 mi

Reported symptoms

Whining noise from transmission
Loud whining noise while accelerating
Diagnosed need for transmission replacement

Pre-purchase check

Inspect the transmission and perform diagnostics to identify the source of the noise. Review any related Technical Service Bulletins.

POWER TRAIN: 6 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 64750, median 70000, and P75 94965 miles.

AIR BAGS

SRS System Malfunction

4 reports

Danger zone mileageMileage not reported

Reported symptoms

SRS system malfunction
LTA malfunction
headlight system malfunction
front camera malfunction and RSA malfunction

Pre-purchase check

Inspect the SRS system for errors after exposure to sunlight; check connections and software.

AIR BAGS: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

LANE DEPARTURE

Lane Departure System Malfunctions

4 reports

Danger zone mileageMileage not reported

Reported symptoms

LTA malfunction
Pre-collision system malfunction
Headlight system malfunction
SRS airbag system malfunction

Pre-purchase check

Inspect the LTA, Pre-collision, and headlight systems for electrical issues or software faults, especially after exposure to direct sunlight or following power resets.

LANE DEPARTURE: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

VEHICLE SPEED CONTROL

Unintended Acceleration and Braking Issues

4 reports

Danger zone mileage50,000–50,000 miMedian: 50,000 mi

Reported symptoms

Vehicle lurches or surges forward during braking
Unintended acceleration while at a stop
Sluggish response when accelerating
Brake pedal hesitates to respond, causing delayed stopping distance

Pre-purchase check

Consider inspecting the braking system's transition between regenerative braking and hydraulic friction braking. Evaluate for potential software updates or recalls.

VEHICLE SPEED CONTROL: 4 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 50000, median 50000, and P75 50000 miles.

VISIBILITY

Visibility Issues with Glass Components

4 reports

Danger zone mileageMileage not reported

Reported symptoms

Tailgate glass exploded due to heat
Obscuring and milky pattern on windshield reducing visibility
Sunroof glass exploded unexpectedly
Windshield cracked due to falling object

Pre-purchase check

Inspect glass components for signs of damage or failure. Monitor for any abnormal patterns or deterioration in visibility under varying weather conditions.

VISIBILITY: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

VISIBILITY/WIPER

Driver's Side Mirror Vibration

4 reports

Danger zone mileage20–20 miMedian: 20 mi

Reported symptoms

Mirror vibrates over bumps
Limited visibility during lane changes
Blurred visibility from shaking
Increased distraction when driving at night

Pre-purchase check

Inspect driver's side mirror for stability and vibration issues, especially during vehicle operation at speeds over 20 mph.

VISIBILITY/WIPER: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 20, median 20, and P75 20 miles.

AIR BAGS

Water Leakage Due to Roof Rack Clip Defects

3 reports

Danger zone mileageMileage not reported

Reported symptoms

Water leaking into headliner and A-pillars
Water staining on interior surfaces
Potential waterlogging in airbag area

Pre-purchase check

Inspect roof rack clips for proper installation and damages; check drainage channels for blockages; monitor for signs of water damage in the interior.

AIR BAGS: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

ELECTRICAL SYSTEM

Electrical System Issues

3 reports

Danger zone mileageMileage not reported

Reported symptoms

Vehicle jerks into nearby lane
Steering wheel fails to respond during turns
Brakes become inoperable
Vehicle decelerates unexpectedly while driving at high speed”，“Warning lights illuminate unexpectedly”，“Vehicle responds sluggishly when accelerator is pressed”，“Brake pedal hesitates to respond in wet conditions”],

Pre-purchase check

Check electrical system components and connections, particularly the battery, accelerator system, and braking system for functionality during varying weather conditions.

ELECTRICAL SYSTEM: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

FUEL/PROPULSION SYSTEM

Inaccurate Fuel Tank Capacity

3 reports

Danger zone mileage79–217 miMedian: 148 mi

Reported symptoms

Fuel tank does not fill to advertised capacity
Distance to empty reading is inaccurate
Gauge shows full despite low fuel volume

Pre-purchase check

Check the fuel fill neck and tank for obstructions, verify calibration of fuel gauge and distance to empty calculation.

FUEL/PROPULSION SYSTEM: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 79, median 148, and P75 217 miles.

FUEL/PROPULSION SYSTEM

Transmission Performance Issues

3 reports

Danger zone mileage52,750–66,250 miMedian: 59,500 mi

Reported symptoms

Engine hesitation during acceleration
Rough shifting between gears
Frequency of jerking when accelerating
Delayed gear engagement

Pre-purchase check

Consider a detailed inspection of the fuel and transmission systems, including diagnostic scans for error codes related to pressure control solenoids and torque converter functionality.

FUEL/PROPULSION SYSTEM: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 52750, median 59500, and P75 66250 miles.

OTHER / UNSPECIFIED

Moonroof Shattering

3 reports

Danger zone mileageMileage not reported

Reported symptoms

Moonroof glass spontaneously shatters while driving
Loud noise or bang heard followed by glass shattering
Noticed ticking sound before moonroof shattering

Pre-purchase check

Inspect the moonroof and surrounding frame for any signs of damage or manufacturing defects; check for stress points that could cause failure.

OTHER / UNSPECIFIED: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

POWER TRAIN

Transmission Failure

3 reports

Danger zone mileage44,922–56,974 miMedian: 50,948 mi

Reported symptoms

Transmission failure
No warning lights prior to failure

Pre-purchase check

Inspect the transmission system for signs of wear or malfunction.

POWER TRAIN: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 44922, median 50948, and P75 56974 miles.

SERVICE BRAKES

Braking System Issues

3 reports

Danger zone mileage29,427–29,427 miMedian: 29,427 mi

Reported symptoms

Brake pedal hesitates to respond
Vehicle shudders when braking
Steering wheel vibrates during braking
Unexpected emergency braking due to sensor malfunctions

Pre-purchase check

Inspect brake system components and perform diagnostic tests to assess sensor functionality and rotor condition.

SERVICE BRAKES: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 29427, median 29427, and P75 29427 miles.

SERVICE BRAKES

Service Brake Surge Issue

3 reports

Danger zone mileage40–40 miMedian: 40 mi

Reported symptoms

Car surges forward when braking
Brakes feel unresponsive intermittently
Need to apply brakes harder to stop
Surge occurs at speeds less than 40 mph

Pre-purchase check

Inspect brake system components for wear and proper function; check for potential issues with brake booster or electronic throttle control.

SERVICE BRAKES: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 40, median 40, and P75 40 miles.

STRUCTURE

Vibrating Driver Side Mirror

3 reports

Danger zone mileageMileage not reported

Reported symptoms

Vibration of driver side mirror at speeds above 20 mph
Difficulty focusing on image in mirror due to vibration
Increased visibility issues when mirror vibrates at highway speeds

Pre-purchase check

Check the mounting and stability of the driver side mirror, and assess for any looseness or misalignment.

STRUCTURE: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

TIRES

Tire Recall Repair Delays

3 reports

Danger zone mileageMileage not reported

Reported symptoms

TPMS warning light illumination
Deflating tire
Parts not available for recall repair

Pre-purchase check

Check tire pressure regularly and monitor for warning lights on the dashboard. Contact the dealer for updates on the availability of recall parts.

TIRES: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

AIR BAGS

Air Bag System Malfunction Light Activation

2 reports

Danger zone mileageMileage not reported

Reported symptoms

SRS airbag system malfunction light activates after starting vehicle
Malfunction light disappears after restarting vehicle

Pre-purchase check

Inspect the airbag system for potential issues related to heat exposure, especially after prolonged parking in sunlight.

AIR BAGS: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

AIR BAGS

Airbag Deployment Failure

2 reports

Danger zone mileageMileage not reported

Reported symptoms

Airbags failed to deploy during a crash
Vehicle Stability Control (VSC) may not have functioned as expected
ABS warning light illuminated after crash
Reported injuries including concussion and sprains

Pre-purchase check

Inspect airbag system and related sensors for functionality; check vehicle stability control components.

AIR BAGS: 2 NHTSA complaints in this cluster, including 2 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

AIR BAGS

Airbag Malfunction Alert

2 reports

Danger zone mileageMileage not reported

Reported symptoms

SRS airbag malfunction alert displayed continuously for extended periods
Repeated visits to dealership for diagnostics and repairs without resolution
Driver's visibility obstructed by alert message on instrument panel
Engine stalling while waiting at stops, requiring restart

Pre-purchase check

Conduct a thorough diagnostic check of the airbag system and related components, ensure all software updates are current, and inspect wiring and connections associated with the airbag system.

AIR BAGS: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

AIR BAGS

Airbag and System Malfunctions

2 reports

Danger zone mileageMileage not reported

Reported symptoms

SRS airbag system malfunction
Front camera unavailable
Pre-collision system malfunction
Lane Tracing Assist (LTA) malfunction warning lights active (multiple instances)

Pre-purchase check

Conduct a thorough diagnostic check of the airbag system and associated technologies, including front camera and collision assistance systems.

AIR BAGS: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

AIR BAGS

Airbags Failure to Deploy

2 reports

Danger zone mileageMileage not reported

Reported symptoms

Airbags did not deploy in frontal collision
Error messages received from airbag and forward collision systems

Pre-purchase check

Inspect airbag system and forward collision warning system for faults, software updates, or damage post-collision.

AIR BAGS: 2 NHTSA complaints in this cluster, including 2 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

ELECTRICAL SYSTEM

Electrical System Malfunctions

2 reports

Danger zone mileage37,070–52,357 miMedian: 44,714 mi

Reported symptoms

Driver seat moves unexpectedly while driving
Collision sensors trigger without cause
Transmission hesitates and surges
Windshield wipers activate on their own in rain conditions and display system failure warnings including ABS failure and nearly causing a crash","Startability issues with low fuel levels","Seatbelt malfunctions causing passenger injury","Seat heater failure and seat separation"],

Pre-purchase check

Inspect electrical connections and power seat mechanism; check sensor calibrations and software updates; ensure proper function of transmission control module; examine wiper control system; verify seatbelt integrity and seat heater wiring.

ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 37070, median 44714, and P75 52357 miles.

ELECTRICAL SYSTEM

Rear Liftgate Electrical System Failures

2 reports

Danger zone mileageMileage not reported

Reported symptoms

Intermittent operation of rear power liftgate
Rear liftgate fails to open or only opens partially
Rear liftgate does not close properly or latch securely
Difficulty in manually closing rear liftgate due to motorized strut failure

Pre-purchase check

Inspect the motorized struts and electrical connections of the rear liftgate for signs of damage or malfunction. Check for any software updates or bulletins from the manufacturer regarding this issue.

ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

ENGINE

Engine Stalling and SRS Airbag Malfunction

2 reports

Danger zone mileageMileage not reported

Reported symptoms

SRS airbag malfunction alert displayed for extended periods
Engine automatically turns off at stops (intersections or stop signs)

Pre-purchase check

Inspect the SRS airbag system and engine control module for faults; consider software updates and electrical connections.

ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

EXTERIOR LIGHTING

Exterior Lighting Misalignment

2 reports

Danger zone mileageMileage not reported

Reported symptoms

Drivers flash their lights at the vehicle indicating high beams are on
Opposing drivers perceive low beams as excessively bright

Pre-purchase check

Inspect and adjust the alignment of headlight beams to ensure they are properly set according to manufacturer specifications.

EXTERIOR LIGHTING: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

EXTERIOR LIGHTING

Exterior Lighting and Safety System Malfunctions

2 reports

Danger zone mileageMileage not reported

Reported symptoms

Headlight system malfunction
Pre-collision system malfunction
LTA (Lane Trace Assist) malfunction
PKSB (Parking Support Brake) malfunction, SRS (Supplemental Restraint System) malfunction, Front camera unavailable

Pre-purchase check

Conduct a thorough inspection of exterior lighting systems and relevant safety technology components including wiring, sensors, and control modules.

FUEL/PROPULSION SYSTEM

Unexpected Acceleration During Low-Speed Maneuvering

2 reports

Danger zone mileageMileage not reported

Reported symptoms

Engine revved unexpectedly
Vehicle lunged forward despite braking
Impact with wall causing vehicle damage
Airbag did not deploy during impact

Pre-purchase check

Inspect the fuel/propulsion system and electronic throttle control for malfunctions.

FUEL/PROPULSION SYSTEM: 2 NHTSA complaints in this cluster, including 2 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

OTHER / UNSPECIFIED

Driver Side Mirror Vibration

2 reports

Danger zone mileage50–50 miMedian: 50 mi

Reported symptoms

Mirror vibrates at speeds above 50 mph
Blurry mirror image
Dizziness affecting driver safety
Mirror shakes on non-smooth roads

Pre-purchase check

Inspect the mirror housing and mounting for secure attachment and any wear or damage.

OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 50, median 50, and P75 50 miles.

OTHER / UNSPECIFIED

Engine Revving and Unintended Acceleration

2 reports

Danger zone mileageMileage not reported

Reported symptoms

Engine revved unexpectedly while braking
Vehicle lunged despite braking
Impact with obstacle (cement wall)
Reported injuries (bruising, chest pain)

Pre-purchase check

Inspect brake system functionality and throttle response. Evaluate airbag deployment during accident.

OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 2 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

OTHER / UNSPECIFIED

Front Differential Failure

2 reports

Danger zone mileage58,000–58,000 miMedian: 58,000 mi

Reported symptoms

Grinding noises during acceleration
Stalling during acceleration
Fuel smell

Pre-purchase check

Inspect front differentials and transmission for internal damage and metal shavings.

OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 58000, median 58000, and P75 58000 miles.

OTHER / UNSPECIFIED

Multiple System Malfunctions at Start Up

2 reports

Danger zone mileageMileage not reported

Reported symptoms

LTA malfunction warning
Pre-Collision system malfunction warning
Headlight system malfunction warning

Pre-purchase check

Check for electrical system issues and software updates related to the vehicle's startup sequence.

OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

OTHER / UNSPECIFIED

Roof Rail Clip Failure

2 reports

Danger zone mileageMileage not reported

Reported symptoms

Water leakage into the vehicle during rain or car washing
Water staining on the headliner and A-pillar cover
Failing roof rack clips causing water ingress

Pre-purchase check

Inspect roof rail clips and headliner for water damage and ensure proper sealing of the clips to prevent leaks.

POWER TRAIN

Power Train Acceleration Issue

2 reports

Danger zone mileageMileage not reported

Reported symptoms

Engine revved unexpectedly while pressing brake
Vehicle lunged forward despite braking
Collision with obstacles (cement wall)
Physical injuries (soreness, bruising)

Pre-purchase check

Inspect power train components, including throttle control and braking system functionality, for malfunctions or failures.

POWER TRAIN: 2 NHTSA complaints in this cluster, including 2 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

POWER TRAIN

Power Train Whining Noise

2 reports

Danger zone mileage60,000–60,000 miMedian: 60,000 mi

Reported symptoms

Whining sound from transaxle during acceleration
High pitch whining when depressing accelerator

Pre-purchase check

Inspect automatic transaxle and torque converter for wear or damage, especially in vehicles around 60000 miles.

POWER TRAIN: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 60000, median 60000, and P75 60000 miles.

POWER TRAIN

Transmission Failure - UA80

2 reports

Danger zone mileage89,000–89,000 miMedian: 89,000 mi

Reported symptoms

Transmission failure reported at 89,000 miles
Early signs of transmission issues before complete failure

Pre-purchase check

Inspect transmission system for wear and performance issues, focusing on components associated with UA80 variant.

POWER TRAIN: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 89000, median 89000, and P75 89000 miles.

SEAT BELTS

Seat Belt Installation Issues in Third Row

2 reports

Danger zone mileageMileage not reported

Reported symptoms

Booster car seat covers seat belt buckle
Inability to secure booster seat due to design
Seat belts are deep in the seat, difficult to access
Status of some seat belts not operable

Pre-purchase check

Inspect the seating layout and belt accessibility in the third row for proper installation of booster seats.

SEAT BELTS: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

SERVICE BRAKES

Brake Surge Issue

2 reports

Danger zone mileageMileage not reported

Reported symptoms

Car lurches or lunges forward while braking
Unexpected braking or brake surge when stopping

Pre-purchase check

Check for Technical Service Bulletin T-SB-0059-23 regarding brake performance issues.

SERVICE BRAKES: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

STRUCTURE

Rear Hatch Power Struts Failure

2 reports

Danger zone mileageMileage not reported

Reported symptoms

Power back door struts not fully operational
Difficulty in closing rear hatch without manipulation
Loud grinding/whining noise during operation
Rear hatch door not opening or closing properly

Pre-purchase check

Inspect rear hatch power struts for functionality and listen for any unusual noises during operation.

STRUCTURE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

STRUCTURE

Structural Concerns

2 reports

Danger zone mileageMileage not reported

Reported symptoms

Documented complaints regarding structure quality or integrity.
Consumer dissatisfaction regarding stability of the structure.

Pre-purchase check

Review structural integrity and compliance with building standards based on complaints provided.

STRUCTURE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

STRUCTURE

Water Leakage from Overhead Structure

2 reports

Danger zone mileageMileage not reported

Reported symptoms

Water leaking from overhead console
Water stains on headliner
Water leaking down A-pillars
Staining where headliner meets A-pillar cover

Pre-purchase check

Inspect roof rail clips and sealant for fractures or interference; check sunroof drain lines if applicable.

STRUCTURE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

VISIBILITY/WIPER

Windshield Cracking Issues

2 reports

Danger zone mileageMileage not reported

Reported symptoms

Spontaneous cracking of windshield
Increasing size of cracks over time
Easily chipped windshield
Development of long crack lines without extreme weather conditions

Pre-purchase check

Inspect the windshield for existing cracks and chipping, and assess the conditions under which the damage occurs.

VISIBILITY/WIPER: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

AIR BAGS

Air Bag Deployment Failure

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Air bag did not deploy during an accident
Accident occurred involving a crash with a median

Pre-purchase check

Check the air bag deployment sensors and system functionality after a collision.

AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

AIR BAGS

Air Bags Not Deploying During Accident

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Airbags did not deploy despite significant front-end damage
Accident occurred with vehicle equipped with automatic braking system

Pre-purchase check

Inspect the airbag system for faults or malfunctions, including sensor issues or wiring problems.

AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

AIR BAGS

Airbag Deployment Issue

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Airbags deploy during a collision
Driver and passenger experience whiplash
Vehicle involved in a significant crash

Pre-purchase check

Check airbag deployment function and effectiveness during collisions.

AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

AIR BAGS

Airbag Malfunction Alarm

1 reports

Danger zone mileageMileage not reported

Reported symptoms

High pitched alarm indicating airbag malfunction
Alert for seatbelt not engaged
Multiple failed diagnostic appointment attempts

Pre-purchase check

Have the airbag system inspected by a qualified technician, especially focusing on the sensors and wiring related to the airbag system.

AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

AIR BAGS

Airbags Non-Deployment During Collision

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Airbags failed to deploy during a significant motor vehicle collision
Injuries consistent with collision impact including bruising and fractured sternum

Pre-purchase check

Inspect the airbag and restraint system for functionality and compliance with safety standards.

AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

BACK OVER PREVENTION

Back Over Prevention Concern

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Check engine light illumination
Vehicle hesitation during acceleration
Rough shifting
Delayed gear engagement

Pre-purchase check

Inspect for transmission-related codes and assess the operation of pressure control solenoid and torque converter clutch.

BACK OVER PREVENTION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

BACK OVER PREVENTION

Back Over Prevention System Malfunction

1 reports

Danger zone mileageMileage not reported

Reported symptoms

SRS system malfunction
Front camera malfunction
RSA malfunction
Pre-collision malfunction

Pre-purchase check

Inspect the SRS system and associated sensors for malfunctions, especially after exposure to sunlight.

BACK OVER PREVENTION

Back Over Prevention System Malfunction

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Headlight system malfunction indicator light activated
Pre-collision system light activated
Lights reset after engine restart

Pre-purchase check

Inspect the electrical system and software for the back over prevention feature. Check for potential error codes related to the headlight and pre-collision systems.

BACK OVER PREVENTION

Backup Camera and Alert System Failure

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Backup camera intermittently fails to operate
Warning chime fails to alert of nearby objects while reversing
Screen appears blank when in reverse
Proximity alert system fails to notify of nearby vehicles causing crash

Pre-purchase check

Inspect the backup camera system and sensors for connectivity issues and functionality. Verify if software updates are pending or needed for system operation.

BACK OVER PREVENTION: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

ELECTRICAL SYSTEM

Electrical Locking Mechanism Failure

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Only the driver's side rear door locks/unlocks with key or button
Vehicle must be manually locked/unlocked
Recurring malfunction for a month
Malfunctioning lift gate, not opening or partially opening

Pre-purchase check

Inspect all door lock actuators and the lift gate struts for functionality and connectivity issues.

ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

ELECTRICAL SYSTEM

Electrical System Failure Leading to Dashboard Warnings

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Entire dashboard warning system activated
ADAS malfunction
Braking failure message displayed
Loss of control experienced while driving

Pre-purchase check

Inspect the electrical system for faults or software issues affecting dashboard readouts and ADAS functionality.

ELECTRICAL SYSTEM

Electrical System Impairment

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Vehicle fails to accelerate beyond 40mph
Engine RPMs revving between 2000-3000 at low speeds
Transmission does not engage properly after eco system activation
Difficulty accelerating after stopping

Pre-purchase check

Check for electrical system anomalies and transmission responsiveness, especially after activating eco features.

ELECTRICAL SYSTEM

Electrical System Malfunction

1 reports

Danger zone mileage11,000–11,000 miMedian: 11,000 mi

Reported symptoms

Brake system failure during turning and speed
Acceleration increases when releasing brake
Loss of control while driving
Rear cross traffic control failure watching functionality issues further compounded by electrical issues

Pre-purchase check

Conduct a thorough inspection of the electrical system and braking components, including testing of warning systems such as rear cross traffic control and blind spot monitoring.

ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 11000, median 11000, and P75 11000 miles.

ELECTRICAL SYSTEM

Electrical System Malfunctions

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Screen malfunctioning or going out
Back tailgate not functioning properly (hanging up, not going down)

Pre-purchase check

Inspect electrical connections, tailgate actuator, and associated wiring for faults or damage.

ELECTRICAL SYSTEM

Head Unit Malfunction in Electrical System

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Head unit goes blank
Screen glitches
Inability to use features associated with head unit

Pre-purchase check

Inspect head unit functionality and connections; verify software updates and reset if necessary.

ELECTRICAL SYSTEM

Heated Steering Wheel Overheating

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Smoke emitting from steering wheel
Steering wheel becomes excessively hot
Burning sensation when touching steering wheel
Burn mark on the steering wheel

Pre-purchase check

Inspect the heated steering wheel's heating element for faults or damage, and check for any signs of insulation failure or overheating.

ELECTRICAL SYSTEM

Hybrid System Malfunction Leading to Fire

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Car fire resulting in total loss of vehicle
Notification of electronic control malfunction
Reduction in power output from 70 mph to 20 mph
Repeated warnings of hybrid system malfunction

Pre-purchase check

Contact your dealer to have your vehicle inspected immediately if you receive notifications regarding hybrid system or electronic control malfunctions.

ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

ELECTRICAL SYSTEM

Liftgate Malfunction

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Liftgate not opening or closing properly
Erratic liftgate operation
Electrical issues related to liftgate functionality

Pre-purchase check

Inspect the electrical system and connections related to the liftgate mechanism.

ELECTRICAL SYSTEM

Throttle Plate Icing in Cold Weather

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Car goes into limp mode
Throttle response failure
Dangerous driving condition due to lack of power

Pre-purchase check

Inspect throttle plate assembly for ice accumulation during cold weather conditions and check for applicable TSB updates.

ENGINE

Animal-Induced Wire Harness Damage

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Damage to engine wire harness due to animal interference.
Concerns about vehicle safety due to potential for animals entering cabin.

Pre-purchase check

Inspect engine compartment for signs of animal nesting or damage to wiring.

ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

ENGINE

Condenser Damage Due to Insufficient Protection

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Grill design allows for damage to the condenser
Increased incidence of insurance claims for condenser damage
Warranty does not cover condenser damage claims

Pre-purchase check

Inspect the grill and condenser area for potential exposure and damage risks; consider adding protective features.

ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

ENGINE

Engine Hesitation and Rough Shifting

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Check engine light activation
Vehicle hesitation during acceleration
Rough shifting and noticeable jerking
Delayed gear engagement

Pre-purchase check

Inspect for diagnostic trouble codes related to transmission solenoids and check for proper functionality of the transmission system.

ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

ENGINE

Engine Performance Limitation

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Engine fails to accelerate beyond 40 mph
RPM revs between 2000-3000 at low speeds (10-25 mph)
Loss of power during acceleration from a stop

Pre-purchase check

Check for any error codes related to the engine or transmission, and assess for potential issues with the eco system settings or transmission engagement.

ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

ENGINE

Engine Performance and Control Issues

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Steering wheel failure to respond while driving
Brakes becoming inoperable
Vehicle deceleration
Illumination of multiple unknown warning lights

Pre-purchase check

Inspect engine components and electronic systems for faults, particularly related to power delivery and control mechanisms.

ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

ENGINE

Engine Restart and Acceleration Lag

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Engine restarts unexpectedly while 'hold' feature is enabled
Vehicle lunges forward unexpectedly
Lag during acceleration
Engine stalls when getting up to speed on freeway

Pre-purchase check

Check engine control module and 'hold' feature functionality; examine for any related electrical issues.

ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

ENGINE

Hybrid System Malfunction

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Starting issue where hybrid system is not functioning
Dashboard warning lights for multiple systems
TPMS reporting inaccurate tire pressure

Pre-purchase check

Inspect the hybrid system and related electronic components for faults.

ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

ENGINE

Transmission Whine

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Transmission whine noise when in operation.
Reported concern related to transmission performance.

Pre-purchase check

Perform a thorough inspection of the transmission system and review relevant TSBs for potential issues.

ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

EXTERIOR LIGHTING

Exterior Lighting Malfunction

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Headlight system malfunction warning light activates
Pre-collision system warning light activates
Lights reset after vehicle restart

Pre-purchase check

Inspect exterior lighting systems for electrical issues or software glitches.

EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

EXTERIOR LIGHTING

Improper Aiming of LED Projector Headlights

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Headlights aimed too high (increased glare for oncoming traffic)
Poor visibility at road level

Pre-purchase check

Evaluate headlight aiming to ensure compliance with standard height specifications.

EXTERIOR LIGHTING

Improper Headlight Aim and Design

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Excessive glare to oncoming traffic
Headlights appear overly bright and scattered
Distracting and impairing situational awareness

Pre-purchase check

Inspect headlight aim and design for proper alignment and glare reduction.

EXTERIOR LIGHTING

Improper Headlight Alignment

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Headlights aimed too high
Oncoming drivers flashing brights

Pre-purchase check

Inspect headlight alignment and adjust if necessary.

FORWARD COLLISION AVOIDANCE

Brake System Failure

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Complete brake system failure
Brake pedal goes soft
Brake pedal depressed to the floor while accelerating

Pre-purchase check

Inspect brake system components and report any abnormalities; consider checking for prior incident history.

FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

FORWARD COLLISION AVOIDANCE

Forward Collision Avoidance System Braking Issue

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Car lurches or lunges forward when braking
Perceived braking issues reported multiple times to service department

Pre-purchase check

Inspect the forward collision avoidance system and braking response in relation to TSB T-SB-0059-23.

FORWARD COLLISION AVOIDANCE

Forward Collision Avoidance System Failure

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Automatic braking system failure
Failure to detect vehicles in intersection
Airbags did not deploy during incident

Pre-purchase check

Check forward collision avoidance system calibration and functionality.

FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

FORWARD COLLISION AVOIDANCE

Forward Collision Avoidance System Issues

1 reports

Danger zone mileage2,000–2,000 miMedian: 2,000 mi

Reported symptoms

Unexpected vehicle movement
Alleged loss of control in driveway

Pre-purchase check

Inspect the forward collision avoidance system for calibration and proper functioning, especially after recent repairs or component replacements.

FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 2000, median 2000, and P75 2000 miles.

FORWARD COLLISION AVOIDANCE

Forward Collision Avoidance System Malfunction

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Dashboard warning system activation
Messages indicating braking failure
Loss of control while driving at high speed

Pre-purchase check

Inspect the Forward Collision Avoidance system and related sensors for faults or calibration issues.

FORWARD COLLISION AVOIDANCE

Forward Collision Avoidance System Malfunction

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Front of the car was damaged
Airbags did not deploy
Involvement in a crash despite the presence of automatic braking system

Pre-purchase check

Inspect the forward collision avoidance system for functionality and proper calibration. Check airbag deployment mechanisms and crash detection systems.

FORWARD COLLISION AVOIDANCE

Forward Collision Avoidance System Malfunction

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Airbags failed to deploy
Forward collision system received error messages
System failure during frontal collision

Pre-purchase check

Inspect forward collision avoidance system and airbag sensors for faults or errors.

FORWARD COLLISION AVOIDANCE

Hybrid System Malfunction and Dashboard Alerts

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Starting issues with the vehicle
Dashboard indicates hybrid system is not functioning
TPMS shows incorrect tire pressure readings

Pre-purchase check

Consider inspecting the hybrid system and the tire pressure monitoring system for issues.

FORWARD COLLISION AVOIDANCE

Uncommanded Braking and Power Loss

1 reports

Danger zone mileage66,000–66,000 miMedian: 66,000 mi

Reported symptoms

Uncommanded braking at 35-40 mph
Sudden loss of power when accelerating from a stop
Vehicle documented as unsafe to drive

Pre-purchase check

Inspect the transmission system for defects and assess the ECM for compatibility issues with UA80 transmission.

FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 66000, median 66000, and P75 66000 miles.

FUEL/PROPULSION SYSTEM

Electrical and Braking System Issues

1 reports

Danger zone mileage11,000–11,000 miMedian: 11,000 mi

Reported symptoms

Braking system failure during speed and turns
Uncontrolled acceleration after releasing the accelerator
Malfunction of electrical systems including rear cross traffic control and blind spot warning

Pre-purchase check

Inspect the braking system function and electrical components for faults.

FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 11000, median 11000, and P75 11000 miles.

FUEL/PROPULSION SYSTEM

Unexpected Acceleration during Curb Maneuver

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Car lurched forward unexpectedly while turning
Vehicle moved without accelerator input
Sudden acceleration when braking was released

Pre-purchase check

Inspect fuel/propulsion system for irregular behavior during transition between hybrid and gas modes. Evaluate electronic throttle control and braking system functions.

FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

LANE DEPARTURE

Lane Departure Alert Malfunction

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Lane departure warning system fails to activate
No notification received when drifting out of lane

Pre-purchase check

Check calibration of lane departure warning sensors and software for updates.

LANE DEPARTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

LANE DEPARTURE

Lane Departure System Performance Issue

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Vehicle drifts or steers toward markings
Inconsistent behavior with dashed road markings
Steering without warning when hands off wheel

Pre-purchase check

Check the lane departure system's response to dashed road markings, particularly near tapered deceleration lanes and right-hand exit ramps.

LANE DEPARTURE

Lane Departure Warning System Confusion and Brake Surge

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Brakes cut out or surge briefly when going downhill on a slight grade
Lane departure warning system reacts inappropriately to merging lane markings, altering steering

Pre-purchase check

Check the functionality of the lane departure warning system and inspect brake response under various conditions.

LATCHES/LOCKS/LINKAGES

Door Ajar Alarm Issues

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Driver's door pops open to ajar position unexpectedly while driving
Safety alarms activate when door is ajar

Pre-purchase check

Check the locking mechanism and latch functionality for proper operation and secure closing of the door.

LATCHES/LOCKS/LINKAGES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

LATCHES/LOCKS/LINKAGES

Latches and Locks Malfunction

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Door locks only functioning manually
Only rear driver's side door locks/unlocks with key or button
Lift gate malfunctioning (limited opening)

Pre-purchase check

Inspect the door lock actuators for failure and the lift gate struts for functionality.

LATCHES/LOCKS/LINKAGES

Trunk Lid Falling

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Trunk lid unexpectedly falls while parked
Occurs multiple times when loading items into trunk

Pre-purchase check

Inspect trunk latch mechanism for proper function and alignment; check for obstructions or damage.

OTHER / UNSPECIFIED

Automatic Transaxle Whining Noise

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Whining noise during acceleration
Occurs at speeds between 35MPH to 45MPH

Pre-purchase check

Inspect the automatic transaxle for wear or damage; consider checking related components for proper function.

OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

OTHER / UNSPECIFIED

Bumper Cover Assembly Detachment

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Open recall since October 2023
Recall status incomplete
Potential detachment of bumper components during minor impacts

Pre-purchase check

Inspect the front lower bumper cover assembly for secure mounting and possible detachment of components.

OTHER / UNSPECIFIED

Engine Acceleration and Shifting Issues

1 reports

Danger zone mileage46,000–46,000 miMedian: 46,000 mi

Reported symptoms

Engine stutter during acceleration
Jerking motion while accelerating
Difficulty shifting from first to second gear
Delayed acceleration up to 20 mph

Pre-purchase check

Inspect engine performance and transmission functionality, focusing on acceleration patterns and gear shifting behavior.

OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 46000, median 46000, and P75 46000 miles.

OTHER / UNSPECIFIED

Front Bumper Detachment

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Front bumper detaching
Feeling unsafe while driving

Pre-purchase check

Inspect bumper attachment points for damage or loose fittings.

OTHER / UNSPECIFIED

Hood Latch Misalignment

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Hood not sealing flush
Gap between hood and body of vehicle
Hood moves up and down while driving
Wind catches hood during driving

Pre-purchase check

Inspect the hood latch alignment and the condition of the hinges. Ensure that the hood closes properly and seals against the body of the vehicle without gaps.

OTHER / UNSPECIFIED

Intermittent Braking Behavior

1 reports

Danger zone mileage2,100–2,100 miMedian: 2,100 mi

Reported symptoms

Car feels like it is not braking intermittently
Sensation of brief acceleration while braking
Problem occurs mainly during right-hand turns
Speed fluctuation during braking when turning

Pre-purchase check

Inspect the braking system for electronic control issues and check for any updates related to stability control.

OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 2100, median 2100, and P75 2100 miles.

OTHER / UNSPECIFIED

Liftgate Malfunction

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Liftgate does not open or close properly
Liftgate jams
Issues with liftgate sensors

Pre-purchase check

Check the liftgate mechanism and electrical connections for any obstructions or damage.

OTHER / UNSPECIFIED

Melting and Deforming Side Mirrors

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Side mirrors are melting
Side mirrors are deforming

Pre-purchase check

Inspect side mirrors for signs of melting and deformation, especially after exposure to sun.

OTHER / UNSPECIFIED

No Reported Issues

1 reports

Danger zone mileageMileage not reported

Reported symptoms

No problem with my car
No mechanical failures reported

Pre-purchase check

Regular maintenance checks recommended to ensure vehicle performance.

OTHER / UNSPECIFIED

Power Liftgate Closure Failure

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Intermittent closing issue
Internal strut components failing
Increased frequency of failure
Potential to leave stranded during travel

Pre-purchase check

Inspect power liftgate components and struts for wear and functionality; check for pending warranty claims and parts availability.

OTHER / UNSPECIFIED

Resin Front Lower Bumper Cover Detachment

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Front lower bumper cover detachment
Delayed recall notification
Repeated requests for documentation from manufacturer

Pre-purchase check

Inspect the mounting tabs of the front lower bumper cover for strength and integrity; check for any signs of separation or detachment from the assembly.

OTHER / UNSPECIFIED

Screen Malfunction and Tailgate Issue

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Screen going out
Back tailgate hangs up and doesn't go down

Pre-purchase check

Inspect the screen functionality and tailgate mechanisms for any obstructions or mechanical failures.

OTHER / UNSPECIFIED

Shattered Panoramic Moonroof

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Shattered or broken moonroof glass observed when entering the vehicle
No prior noticeable damage or incidents reported

Pre-purchase check

Inspect the panoramic moonroof for signs of impact or manufacturing defects.

OTHER / UNSPECIFIED

Spontaneous Window Shattering

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Driver side window shattered while driving
Glass debris flying inside vehicle
Loud explosion sound reported

Pre-purchase check

Inspect window strength and integrity, assess alignment and installation of glass components.

OTHER / UNSPECIFIED

Sudden Acceleration While Braking

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Vehicle accelerates suddenly when brake is pressed
Risk of injury to driver and others

Pre-purchase check

Inspect braking system and electronic throttle control systems for malfunctions.

OTHER / UNSPECIFIED

Sunroof/Moonroof Shattering

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Sunroof shattered while driving
Hole in sunroof
Glass did not fall inside vehicle

Pre-purchase check

Inspect sunroof for signs of impact or stress fractures and assess surrounding components for any debris or abnormalities.

OTHER / UNSPECIFIED

Toyota Highlander Safety Inspection Delays

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Inability to drive due to recall
Multiple requests for inspection refused
Customer feels unsafe driving vehicle
Frustration over lack of communication about repairs and part availability

Pre-purchase check

Customers should request a formal inspection and document communications with the dealer regarding the recall. Express concerns about safety in writing to the manufacturer if responses are inadequate.

OTHER / UNSPECIFIED

Transmission Noise Issue

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Whine noise with transmission
Possible failure of front pump or input bearing

Pre-purchase check

Inspect transmission components, focusing on the front pump and input bearing.

OTHER / UNSPECIFIED

Unexpected Acceleration While Stationary

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Car lunged forward unexpectedly while in park
Car lunged backward unexpectedly after engaging reverse

Pre-purchase check

Check electronic throttle control and transmission components for malfunction or failure.

OTHER / UNSPECIFIED

Unexpected Brake Surge

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Car unexpectedly surges forward during braking
No warning indicators or sounds prior to event
Occurs while lightly braking at low speeds (20-30 mph)
Maximum brake force applied does not prevent surge

Pre-purchase check

Have brake system and accelerator linkage inspected for potential issues, even if no faults are found by dealer.

OTHER / UNSPECIFIED

Unspecified Issue

1 reports

Danger zone mileageMileage not reported

Reported symptoms

No observable failure or complaint details provided
No specific symptoms or behaviors reported

Pre-purchase check

Recommended to gather more information on user experience and specific component behavior.

OTHER / UNSPECIFIED

Unstable Vehicle Traction

1 reports

Danger zone mileage10–10 miMedian: 10 mi

Reported symptoms

vehicle skidded sideways
loss of control while driving
random occurrences of skidding at various speeds
near misses with guardrails and parked cars

Pre-purchase check

Inspect vehicle traction and stability control systems, especially under low traction conditions.

OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 10, median 10, and P75 10 miles.

OTHER / UNSPECIFIED

Vehicle Stability Control and Airbag Functionality Issues

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Vehicle Stability Control malfunction
Front airbags not deploying as expected
Involvement in motor vehicle incident
Reported injuries during incident

Pre-purchase check

Inspect the Vehicle Stability Control system and airbag deployment system for proper functionality and any fault codes.

OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

POWER TRAIN

Erratic Transmission Shifts

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Erratic transmission shifts
Jerking during operation
Intermittent performance issues

Pre-purchase check

Inspect the transmission fluid level and condition, check for any error codes in the transmission control module, and examine the transmission linkage and mounts for wear.

POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

POWER TRAIN

Hybrid System Malfunction Leading to Fire

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Car fire resulting in total loss of vehicle
Notification of malfunction in the electronic control of the engine
Hybrid System Alert indicating malfunction
Reduction in power output from 70 mph to 20 mph

Pre-purchase check

Contact your Toyota dealer for a comprehensive inspection of the hybrid system and electronic control components.

POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

POWER TRAIN

Loud Noise During Acceleration

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Loud noise when accelerating
Noise disappears when releasing gas pedal
Sound resembles internal gears from transmission

Pre-purchase check

Inspect the powertrain components, particularly the transmission and related gear mechanisms, for signs of wear or incorrect operation.

POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

POWER TRAIN

Power Train Acceleration and Shifting Issues

1 reports

Danger zone mileage46,000–46,000 miMedian: 46,000 mi

Reported symptoms

Engine stutters during acceleration
Difficulty shifting from first to second gear
Vehicle jerks while trying to accelerate
Slow acceleration from 0 to 20 mph

Pre-purchase check

Inspect the power train components for potential issues related to gear shifting and engine response under acceleration.

POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 46000, median 46000, and P75 46000 miles.

POWER TRAIN

Power Train Lurching Issue

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Car lurched forward unexpectedly during low-speed maneuvering
Vehicle suddenly accelerated without accelerator input

Pre-purchase check

Inspect power train components for potential issues in engine switching between modes and responsiveness of throttle control.

POWER TRAIN: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

POWER TRAIN

Power Train Malfunction and Electronic Faults

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Starting issues
Hybrid system malfunction warning
Inaccurate tire pressure monitoring system readings
Flat tire not detected by computer system

Pre-purchase check

Inspect the powertrain and related electrical systems for faults and ensure that diagnostic tools can accurately detect issues. Check tire pressure sensors and calibrate if necessary.

POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

POWER TRAIN

Power Train Slop During Deceleration

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Bump felt in the drive train when decelerating and then accelerating lightly
Metal to metal noise from the transmission
Occurrence after extended driving (30-45 minutes)

Pre-purchase check

Inspect the transmission for slippage or unusual wear, and check the drive train components for any loose connections or excessive play.

POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

POWER TRAIN

Power Train Sound Issue

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Sound noticed at coasting speed
Transmission/Transaxle noted as needing replacement

Pre-purchase check

Inspect the power train components, especially the transmission and transaxle assembly, for any signs of wear or failure, and verify the condition of fluid levels and components during servicing.

POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

POWER TRAIN

Power Train Transmission Lag

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Transmission does not accelerate past 40mph
Engine revs between 2000-3000 RPM at low speeds (10-25 mph)
Issue occurs when transitioning from brake to acceleration
Vehicle struggles over minor road obstacles

Pre-purchase check

Have the transmission system checked for responsiveness and error codes related to acceleration limits and eco mode functioning.

POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

POWER TRAIN

Power Train: Early Transmission Failure

1 reports

Danger zone mileage40,000–40,000 miMedian: 40,000 mi

Reported symptoms

early transmission failure
whining noise during operation

Pre-purchase check

Inspect transmission components for wear and unusual noise during operation.

POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 40000, median 40000, and P75 40000 miles.

POWER TRAIN

Premature Transmission Failure

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Transmission failure at low mileage
Unexpected loss of power during driving

Pre-purchase check

Inspect transmission for fluid levels and overall function; check for signs of wear or damage.

POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

POWER TRAIN

Transmission Failure

1 reports

Danger zone mileage650–650 miMedian: 650 mi

Reported symptoms

Transmission fluid leaking
Inability to move the vehicle
Unusual shifting behavior when cruise control is engaged

Pre-purchase check

Inspect for transmission fluid leaks and check transmission functionality, especially after experiencing shifting irregularities or loss of power.

POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 650, median 650, and P75 650 miles.

POWER TRAIN

Transmission Internal Failure

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Whining noise when accelerating
Revving noise when accelerating

Pre-purchase check

Inspect transmission components, particularly bearings, and assess for internal damage or abnormal noises during operation.

POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

POWER TRAIN

Transmission Issues

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Unusual sound coming from the transmission
Need for transmission replacement

Pre-purchase check

Inspect the transmission for signs of wear or defects, especially if the vehicle is near or past warranty.

POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

POWER TRAIN

Transmission Issues Due to Flawed Assembly

1 reports

Danger zone mileageMileage not reported

Reported symptoms

gear movement
internal wear
whining
eventual failure

Pre-purchase check

Inspect the assembly of the counter drive gear support and the locking tab for proper securing of the retaining nut.

POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

POWER TRAIN

Transmission Shifting Issues

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Erratic shifting
Excessive wear and tear on transmission
Premature wear and tear

Pre-purchase check

Inspect transmission for signs of wear and check shifting patterns.

POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

POWER TRAIN

Transmission Whining Noise

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Whining noises when accelerating
Slight whining noticed during transmission check

Pre-purchase check

Monitor for changes in noise or performance; consider a detailed inspection if symptoms worsen.

POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

POWER TRAIN

Whining Sound During Acceleration

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Whining sound when accelerating
No reported injuries
No crash flags
No fire flags

Pre-purchase check

Inspect the power train components for signs of wear or misalignment.

POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

SEAT BELTS

Third Row Seat Belt Buckle Accessibility Issue

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Seat belt buckle is imbedded too deep in the seat
Difficulty for a child to buckle themselves
Difficulty for a child to release the seat belt

Pre-purchase check

Examine the positioning and accessibility of the third row seat belt buckle in relation to the seat design.

SEAT BELTS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

SEATS

Booster Seat Installation Issue

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Booster car seat cannot be securely installed in the third row
Seat belt buckle is obscured by the booster seat
Insufficient space in the third row for proper installation

Pre-purchase check

Verify available space and accessibility of seat belt buckles in the vehicle's third row for booster seat installation.

SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

SEATS

Injury from Seat Seam

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Seat seam causes cuts or injuries when exiting the vehicle
Continued injuries despite attempts to remedy the issue

Pre-purchase check

Inspect seat seams for sharp edges or protrusions that could cause injury.

SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

SEATS

Lack of Anchor Latches in 3rd Row Seating

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Missing anchor latches for child safety seats in 3rd row
Concern about child safety due to absence of standard latches

Pre-purchase check

Verify the inclusion of anchor latches in 3rd row seating during design and safety checks.

SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

SEATS

Left Rear Seat Locking Issue

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Left rear seat does not stay locked in position
Seat slides through detents when leaned back

Pre-purchase check

Inspect the locking mechanism for wear or malfunction in detents.

SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

SEATS

Safety Warning Related to Seats

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Ongoing safety warning since 3/5/26
Issue remains unresolved as of 9/13/26

Pre-purchase check

Verify the current status of safety warnings and address unresolved issues promptly.

SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

SEATS

Seat Back Recliner Assembly Issue

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Seat back recliner assembly may not securely lock.
Car is not usable due to the issue.

Pre-purchase check

Inspect the seat back recliner assembly for secure locking mechanism and operational integrity.

SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

SERVICE BRAKES

Automatic Braking System Failure

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Automatic braking system did not engage when necessary
Vehicle did not stop in time at an intersection
Airbags failed to deploy during the incident

Pre-purchase check

Inspect automatic braking system components and functionality, as well as airbag deployment sensors for potential faults.

SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

SERVICE BRAKES

Brake Failure During Deceleration

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Brakes feeling unresponsive when slowing down
Vehicle lunges forward while braking
Issue occurs more frequently over time

Pre-purchase check

Inspect brake system components, including brake fluid levels and hydraulic system for air or leaks. Test drive the vehicle to attempt to replicate the issue under similar conditions.

SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

SERVICE BRAKES

Brake Performance Deterioration Due to Rotor Corrosion

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Noise during braking
Shaking while braking
Decreased braking performance
Increased stopping distance

Pre-purchase check

Inspect brake rotors for rust and corrosion, particularly in regions using road salt and chemicals.

SERVICE BRAKES

Brake Vibration Issue

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Notable shaking in the whole car when applying brakes at highway speeds
Shaking felt in the tires

Pre-purchase check

Have brakes, rotors, and suspension components inspected for balance issues or misalignment, despite confirmation of good condition from dealer.

SERVICE BRAKES

Brake Vibration Issues

1 reports

Danger zone mileage8,500–8,500 miMedian: 8,500 mi

Reported symptoms

Vibration when braking
Brake inspection fee dispute

Pre-purchase check

Have the brake rotors inspected for warping or defects.

SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 8500, median 8500, and P75 8500 miles.

SERVICE BRAKES

Brake Vibration at Highway Speeds

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Brakes vibrate at speeds above 60 mph
Steering wheel shakes during braking
Seat shakes during braking

Pre-purchase check

Inspect brake components for wear and proper installation; check for any recalls or TSBs applicable to the vehicle model.

SERVICE BRAKES

Complete Brake System Failure

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Complete brake system failure
Brake pedal went soft
Brake pedal depressed to the floor while accelerating

Pre-purchase check

Inspect brake system components for wear and failure, particularly focusing on hydraulic fluid levels and brake lines for leaks.

SERVICE BRAKES

Inconsistent Brake Response During Turns

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Brakes feel like they are gulping
Vehicle lurches forward when braking in a turn
Problems persist despite tire replacement

Pre-purchase check

Inspect brake system components, including brake pads and fluid levels, particularly focusing on performance during turns.

SERVICE BRAKES

Inconsistent Braking Response

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Car lunges forward during braking
Increased stopping distance
Delay in coming to a complete stop
Intermittent issue across various speeds and road conditions

Pre-purchase check

Inspect brake system for issues with regenerative and mechanical braking transition.

SERVICE BRAKES

Intermittent Brake Engagement

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Brakes cut out temporarily while braking on a grade
Brakes surge momentarily when encountering road imperfections

Pre-purchase check

Inspect brake system for proper engagement and response, particularly during braking downhill and over bumps. Monitor for any electronic interference affecting brake performance.

SERVICE BRAKES

Intermittent Brake Failure

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Brakes occasionally quit during operation
Unexpected acceleration when brakes fail
Requires hard stomping on brakes to reactivate
Jolting of occupants forward during failure

Pre-purchase check

Inspect brake system for intermittent failures, especially under slight downhill braking scenarios.

SERVICE BRAKES

Service Brake Failure Leading to Fatal Incident

1 reports

Danger zone mileage2,000–2,000 miMedian: 2,000 mi

Reported symptoms

Vehicle moved without driver presence
Uncontrolled vehicle movement in driveway

Pre-purchase check

Inspect service brake functionality and electronic safety features; review vehicle's previous inspections.

SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 2000, median 2000, and P75 2000 miles.

SERVICE BRAKES

Service Brake Failure in Idle Conditions

1 reports

Danger zone mileage5–5 miMedian: 5 mi

Reported symptoms

Brakes do not engage when moving after being parked with engine running for 15-20 minutes
Vehicle speed is less than 5 miles per hour
Minor rear-end collision reported due to brake failure

Pre-purchase check

Inspect brake booster operation under idle conditions after extended engine run time.

SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 5, median 5, and P75 5 miles.

SERVICE BRAKES

Service Brake Skid Issues

1 reports

Danger zone mileage10–10 miMedian: 10 mi

Reported symptoms

Vehicle suddenly skids sideways while driving at constant speed
Loss of control at speeds of 15-45 mph
Occurrences without braking action
Problem recurring over multiple days in varying conditions

Pre-purchase check

Inspect the brake system and traction control system; evaluate performance in adverse weather conditions.

SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 10, median 10, and P75 10 miles.

SERVICE BRAKES

Service Brake Slip Issue

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Brakes feel like they slip when slowing down
Unexpected acceleration while braking
Requires hard pressing on brakes to stop car again

Pre-purchase check

Consider repetitive testing of the braking system under various conditions to replicate the issue.

SERVICE BRAKES

Service Brake Wire Harness Damage

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Damaged wire harness due to animal interference
Safety concerns regarding vehicle operability
Prevalent issue among Toyota vehicles

Pre-purchase check

Inspect engine compartment for signs of animal ingress and check wire harness for damage or chew marks.

SERVICE BRAKES

Service Brakes Degenerative Breaking

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Jolting sensation while braking
Intermittent loss of braking power
Perceived safety hazard

Pre-purchase check

Inspect brake components for wear and fluid levels; test braking performance in a controlled environment.

SERVICE BRAKES

Service Brakes Issues

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Unresponsive brakes
Increased stopping distance
Brake pedal feels spongy

Pre-purchase check

Check brake fluid levels and inspect brake pads for wear.

SERVICE BRAKES

Service Brakes Lurching During Deceleration

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Car lurches forward when decelerating at stop signs or lights
More frequent occurrence with A/C on
Less frequent occurrence in winter months

Pre-purchase check

Inspect brake system and A/C integration during deceleration.

SERVICE BRAKES

Sudden Acceleration with Brake Application

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Sudden acceleration when brakes are applied
Multiple occurrences reported

Pre-purchase check

Inspect brake system components and perform diagnostic checks on the accelerator response during brake application.

SERVICE BRAKES

Unexpected Engine Restart with Braking Issue

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Engine restarts unexpectedly
Vehicle lunges forward
Acceleration lag
Stalling when accelerating

Pre-purchase check

Check the functionality of the hold feature and engine restart mechanism, perform diagnostics on acceleration and stalling issues.

STRUCTURE

Concerns About Vehicle Safety and Repair Delay

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Customer feels unsafe to drive due to unresolved repairs
Repeated inquiries about vehicle safety went unanswered
Frustration over lack of communication regarding parts availability
Request for a rental vehicle not fulfilled

Pre-purchase check

Consider having the vehicle inspected by a trusted mechanic or dealership to assess safety concerns before driving.

STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

STRUCTURE

Damaged Condenser Due to Grill Design

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Condenser damage due to grill size
Insurance claims filed
Out of pocket expenses for repairs

Pre-purchase check

Inspect grill design and airflow protection features to prevent condenser damage.

STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

STRUCTURE

Detached Air Dam

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Air dam detachment at high speeds
Loss of control of vehicle during detachment
Potential risk of part pulling under vehicle

Pre-purchase check

Inspect front air dam and associated mounting hardware for durability and secure attachment, especially in high-speed conditions.

STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

STRUCTURE

Driver Side Mirror Stability Issue

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Driver side mirror shakes in its housing
Mirror distraction during driving
Loss of visual clarity when checking the mirror

Pre-purchase check

Inspect the driver side mirror for secure mounting and stability; consider testing on varying road conditions to assess shaking.

STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

STRUCTURE

Fender Liner Detachment

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Fender liner detached from the vehicle
Fender liner caught in tire
Difficulty turning due to fender liner obstruction
Fender liner dragging on the ground

Pre-purchase check

Inspect the fender liner attachment points and materials for wear and damage.

STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

STRUCTURE

Front Bumper Detachment

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Loud noise from loose bumper
Bumper sliding under tires
Bumper appearing to drop without prior damage
Broken clips holding bumper in place

Pre-purchase check

Inspect bumper clips and fittings for integrity and secure attachment.

STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

STRUCTURE

Front Bumper Detachment

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Front bumper falling off repeatedly
Multiple repairs necessary
Issues with bumper staying in place

Pre-purchase check

Inspect bumper attachment points for wear and secure fastenings.

STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

STRUCTURE

Liftgate Malfunction

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Liftgate does not open or close properly
Liftgate does not respond to controls
No sounds or indications from liftgate mechanism

Pre-purchase check

Inspect electrical connections, hydraulic systems, and manual override mechanisms for any obstructions or faults.

STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

STRUCTURE

Liftgate Operation Failure

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Liftgate fails to raise
Liftgate fails to close
Liftgate makes beeping sound before stopping

Pre-purchase check

Check liftgate pistons and actuator functionality.

STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

STRUCTURE

Potential Vehicle Stability and Airbag Malfunction

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Vehicle Stability Control (VSC) failure
Front airbags may not deploy as expected
Involved in a motor vehicle incident leading to injuries

Pre-purchase check

Inspect VSC functionality and airbag deployment systems for proper operation.

STRUCTURE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

STRUCTURE

Rear Tailgate Functionality Issue

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Tailgate won't open correctly
Tailgate won't close correctly
Keyfob failure
Button on the tailgate unresponsive

Pre-purchase check

Inspect the tailgate mechanism and electrical connections related to the keyfob and manual controls.

STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

STRUCTURE

Sunroof Failure

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Sunroof shattered
Sunroof detached while in motion

Pre-purchase check

Inspect the sunroof assembly and securing mechanisms for potential defects or weaknesses.

STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

STRUCTURE

Tailgate Strut Failure

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Intermittent failure of tailgate struts
Trunk gets stuck and won't open or close unless forced
Inability to access trunk in emergency situations

Pre-purchase check

Inspect the tailgate struts for wear and functionality, particularly if the tailgate exhibits sticking or failing to open/close properly.

STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

STRUCTURE

Toyota Highlander Safety Recall Complexity

1 reports

Danger zone mileage49–49 miMedian: 49 mi

Reported symptoms

Consumer reports receiving notification about safety recall with no remedies available
Inability to resolve safety recall issues at the dealership
Concerns about additional costs and mileage limits related to rental vehicle offered by dealership

Pre-purchase check

Consider discussing recall status and potential resolutions directly with Toyota customer service or explore options for alternative transportation if recall cannot be addressed in a timely manner.

STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 49, median 49, and P75 49 miles.

STRUCTURE

Uncommanded Trunk Opening

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Trunk opens unexpectedly while locked
Trunk opens while stationary
Recurrence of the issue over time

Pre-purchase check

Inspect trunk locking mechanism and electronic controls for potential faults.

STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

TIRES

Insufficient Tire Load Rating

1 reports

Danger zone mileage41,300–41,300 miMedian: 41,300 mi

Reported symptoms

Premature tire wear
Need for tire replacement before official recall notice was received

Pre-purchase check

Inspect tire load ratings and confirm compliance with manufacturer specifications. Check for any recalls related to tire specifications or load ratings.

TIRES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 41300, median 41300, and P75 41300 miles.

TIRES

Tire Sidewall Blowout

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Complete tire blowout
Vehicle fishtailing
Warning before failure was absent

Pre-purchase check

Inspect tire sidewalls for signs of damage or defects. Ensure proper tire pressure is maintained and check for any unusual wear patterns.

TIRES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

VEHICLE SPEED CONTROL

Vehicle Speed Control Display Issues

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Screen going out
Back tailgate hangs up and doesn’t go down

Pre-purchase check

Inspect the vehicle's speed control screen and tailgate mechanism for electrical or mechanical faults.

VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

VEHICLE SPEED CONTROL

Vehicle Speed Control Malfunction

1 reports

Danger zone mileage11,000–11,000 miMedian: 11,000 mi

Reported symptoms

Braking system ineffective during speed
Vehicle experiences acceleration without input
Loss of control when turning
Electrical system malfunction indicators (e.g., rear cross traffic control failure, blind spot warning issues)

Pre-purchase check

Inspect braking system functionality and electrical system integrity, including sensors related to speed control.

VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 11000, median 11000, and P75 11000 miles.

VEHICLE SPEED CONTROL

Vehicle Speed Control Stability Issue

1 reports

Danger zone mileage10–10 miMedian: 10 mi

Reported symptoms

Vehicle skidded sideways
Loss of control at constant speeds
Instances of veering off path
Occurs in patchy and fully covered snow conditions

Pre-purchase check

Inspect vehicle speed control systems, traction control functionality, and tire conditions/recommendations for snow driving.

VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 10, median 10, and P75 10 miles.

VEHICLE SPEED CONTROL

Vehicle Speed Control Wire Harness Damage

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Wire harness needs replacement due to animal damage
Concern about safety while driving related to animal intrusion
Prevalence of issue noted in multiple Toyota forums

Pre-purchase check

Inspect wire harness and engine compartment for signs of animal activity and damage.

VISIBILITY

Driver Side Mirror Cover Detachment

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Driver side mirror cover flew off while driving
No prior damage to the part
Could pose safety risk if hitting another vehicle or pedestrian

Pre-purchase check

Inspect the driver side mirror assembly for secure attachment and integrity of the parts

VISIBILITY: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

VISIBILITY

Fogging of Windows in Cold Temperatures

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Windows fog up during very cold temperatures (25 F and below)
Defroster is ineffective in clearing fogged windows
Front windows clear from the bottom after a long duration
Side windows occasionally clear on driver and passenger side, but not always on back passenger windows

Pre-purchase check

Inspect defroster system for effectiveness and check for potential HVAC issues.

VISIBILITY: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

VISIBILITY

Visibility Issues

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Poor visibility during driving
Fogging of windows
Obstructed views from mirrors

Pre-purchase check

Inspect windshield and mirrors for clarity and damage; check wiper functionality and fluid levels.

VISIBILITY: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

VISIBILITY/WIPER

Fogging of Windows and Windshield during Operation

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Fogging on all windows including front windshield
Formation of frost at the top of the windshield and side windows
Requirement to wipe moisture off glass while driving
Need to scrape frost off windows

Pre-purchase check

Inspect the climate control system for proper operation and airflow distribution, particularly towards glass surfaces; check for any software updates that may address climate control issues.

VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.

VISIBILITY/WIPER

Spontaneous Cracking of Rear Window

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Rear window spontaneously cracked
Glass broke into small pieces
No prior warning or indication of damage

Pre-purchase check

Inspect the rear window for stress fractures or manufacturing defects that could lead to breaking without impact.

VISIBILITY/WIPER

Windshield Inside Crack/Defect

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Inside crack on the driver side windshield
Crack spreads over time
Causes glare while driving

Pre-purchase check

Inspect the windshield for internal cracks and potential glare impact on visibility when driving.

VISIBILITY/WIPER

Wipers Quit Working

1 reports

Danger zone mileageMileage not reported

Reported symptoms

Wipers stopped functioning
Inability to see the road due to rain

Pre-purchase check

Inspect wiper motor and blade functionality; check for electrical issues.

What the data says

POWER TRAIN is the most frequently classified component, appearing in 20.6% of complaint reports in this dataset. This 2022 TOYOTA HIGHLANDER has 267 complaint reports in the records we have processed. One report can be classified under more than one component, so component shares do not add up to 100%.

Compare model years

No nearby model years are currently indexed for comparison.