This model year has 455 processed complaint reports; POWER TRAIN is the most frequently classified system at 28.1% of reports.
Federal telemetry verified ● Model-year dossier
2021 FORD EXPLORER
Complaint-pattern analysis from publicly available NHTSA safety records.
4.5Reliability score / 10
System health index
Reliability telemetry
A cohort-relative signal that annualizes documented reports for vehicle age and weights NHTSA crash or fire flags.
Documented incidents455
Reports with crash / fire flags21
Flagged-report share4.62%
Primary reported systemPOWER TRAIN
Scores are relative to the indexed vehicle cohort, not failure rates. Crash and fire flags identify how a complaint was recorded by NHTSA; they do not establish that a reported component caused the event.
Data-based buyer guidance
Research carefully
Review the underlying reports, recall status, and service history before making a vehicle-specific decision.
Adjacent model-year records are not yet available for a direct comparison.
Before you buy
- Check open recalls using the vehicle identification number (VIN).
- Review the linked NHTSA reports for symptoms that match the vehicle you are considering.
- Ask for maintenance records and arrange an independent pre-purchase inspection.
This is a statistical research aid, not a mechanical diagnosis, failure prediction, or recommendation to buy or avoid a vehicle.
Component analysis
Most frequently reported systems.
POWER TRAIN128 documented reports
28.1%OTHER / UNSPECIFIED94 documented reports
20.7%ENGINE51 documented reports
11.2%ELECTRICAL SYSTEM48 documented reports
10.5%BACK OVER PREVENTION36 documented reports
7.9%VISIBILITY/WIPER30 documented reports
6.6%STRUCTURE25 documented reports
5.5%SERVICE BRAKES24 documented reports
5.3%VISIBILITY21 documented reports
4.6%FUEL/PROPULSION SYSTEM19 documented reports
4.2%Show all 33 reported components
FORWARD COLLISION AVOIDANCE19 documented reports
4.2%SEATS18 documented reports
4.0%VEHICLE SPEED CONTROL15 documented reports
3.3%SUSPENSION15 documented reports
3.3%ENGINE / ENGINE COOLING10 documented reports
2.2%FUEL SYSTEM9 documented reports
2.0%GASOLINE9 documented reports
2.0%EXTERIOR LIGHTING8 documented reports
1.8%STEERING7 documented reports
1.5%AIR BAGS6 documented reports
1.3%WHEELS5 documented reports
1.1%LANE DEPARTURE5 documented reports
1.1%SEAT BELTS3 documented reports
0.7%HYDRAULIC3 documented reports
0.7%CHEST CLIP2 documented reports
0.4%BUCKLE2 documented reports
0.4%HARNESS2 documented reports
0.4%EQUIPMENT2 documented reports
0.4%TIRES2 documented reports
0.4%FIRE-RELATED1 documented reports
0.2%LATCHES/LOCKS/LINKAGES1 documented reports
0.2%AIR1 documented reports
0.2%PARKING BRAKE1 documented reports
0.2%Failure intelligence
What to inspect before you buy.
Complaint clusters identify repeated reported symptoms; they are not a diagnosis or defect finding.
POWER TRAIN
Power Train Failures in Ford Explorer
Danger zone mileageMileage not reported
Reported symptoms
- Abnormal grinding sound when shifting from reverse to drive
- Rear axle failure and dragging sound from the rear
- Resistance in powertrain when brakes applied
- Vehicle rolls forward while in park causing safety concerns
Pre-purchase check
Inspect the powertrain components including rear axle and transfer case for signs of damage or wear. Ensure all recall repairs are completed once parts become available.
POWER TRAIN: 45 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
BACK OVER PREVENTION
Back Over Prevention Camera Inoperability
Danger zone mileageMileage not reported
Reported symptoms
- Rearview camera fails to display image
- Camera displays blank screen
- Camera displays blue screen
- Vehicle does not communicate with computer and module
Pre-purchase check
Inspect the rearview camera system and associated wiring; check for software updates or recall parts availability.
BACK OVER PREVENTION: 19 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY
Windshield Wiper System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Windshield wipers fail to operate properly in various weather conditions
- Windshield wipers operate at excessively high speeds
- Windshield wiper fluid system fails to spray washer fluid
- Limited visibility due to wiper malfunction
Pre-purchase check
Inspect windshield wiper motor functionality, wiper blade condition, and washer fluid system operation. Verify availability of recall repair parts.
VISIBILITY: 14 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE / ENGINE COOLING
Engine Cooling and Exhaust System Issues
Danger zone mileageMileage not reported
Reported symptoms
- Loss of automotive power
- Abnormal shaking and vibrating
- Abnormal sound from engine compartment
- Check engine warning light illumination with burning odor from the vehicle in operation or idle state, and coolant intrusion into engine leading to combustion failure, oil main bearings damage, and possible engine replacement, and detached catalytic converter or exhaust pipe
Pre-purchase check
Inspect for engine coolant intrusion, exhaust system integrity, and engine diagnostics for compression issues. Check for any recalls related to engine and exhaust components.
ENGINE / ENGINE COOLING: 9 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine and Power Loss Issues
Danger zone mileageMileage not reported
Reported symptoms
- Check engine warning light illuminated
- Power train warning light illuminated
- Vehicle stalled
- Lost automotive power and failed to restart at stop sign without warning lights illuminated","Engine made ticking sounds and ran rough"],
Pre-purchase check
Seek diagnostic testing for emissions system failures, consider inspection of engine components such as timing chain and valves.
ENGINE: 8 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Seat Mechanism Issues in 2021 Ford Explorer
Danger zone mileageMileage not reported
Reported symptoms
- Third-row seat headrest stuck in upright position
- Rear seat unlocking and flipping forward independently
- Electronic seat back adjustment malfunction
- Rear passenger seat moving forward unintentionally
Pre-purchase check
Inspect seat mechanisms for proper locking and adjusting functions; check for loose components or mechanical failures in the seat assembly.
SEATS: 8 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failures
Danger zone mileageMileage not reported
Reported symptoms
- Loss of motive power while driving
- Vehicle shut down with no warning lights
- Inadvertently shifting into park
- Failure to restart after stalling or stopping
Pre-purchase check
Inspect the electrical connections and battery status; check for software updates and recall parts availability.
ELECTRICAL SYSTEM: 7 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL SYSTEM
Fuel System Issues in 2021 Ford Explorer
Danger zone mileageMileage not reported
Reported symptoms
- Check engine light illuminated
- Abnormal fuel odor inside and outside the vehicle
- Vehicle hesitates while accelerating
- Unintended deceleration while driving at speed and/or during warmer months, stalling while driving
Pre-purchase check
Inspect the fuel hoses for any signs of damage or contact, and check for engine diagnostics related to emissions and fuel system failures.
FUEL SYSTEM: 7 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
GASOLINE
Fuel System Issues in 2021 Ford Explorer
Danger zone mileageMileage not reported
Reported symptoms
- Check engine warning light illuminated
- Abnormal fuel odor inside and outside the vehicle
- Vehicle hesitates during acceleration and decelerates unexpectedly
- Vehicle stalls while driving
Pre-purchase check
Inspect fuel hoses for damage or wear; verify emissions system functionality; check for diagnostic trouble codes related to fuel system failures.
GASOLINE: 7 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Sunroof Shade Functionality Issue
Danger zone mileage68,908–68,908 miMedian: 68,908 mi
Reported symptoms
- Sunroof clips broken, causing sagging
- Sunshade drooping down and obstructing rear view
- Sunshade not retracting properly
- Sunshade out of track, dropping down inside vehicle
Pre-purchase check
Inspect sunroof shade clips and track for signs of damage or failure.
OTHER / UNSPECIFIED: 7 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 68908, median 68908, and P75 68908 miles.
SERVICE BRAKES
Service Brake Issues in 2021 Ford Explorer
Danger zone mileageMileage not reported
Reported symptoms
- Service brakes warning message displayed
- Brakes lock and release unexpectedly
- Increased stopping distance
- Brake pedal sticking or not responding properly during use (feels stuck)
Pre-purchase check
Inspect brake system, including the power brake booster and associated modules. Check for any software updates needed for the vehicle's braking system.
SERVICE BRAKES: 7 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Rear Subframe Bolt Issues in Ford Explorer ST
Danger zone mileageMileage not reported
Reported symptoms
- Incorrect rear subframe installation
- Bushing failure
- Clicking noise during acceleration
- Potential for rear differential bolt breakage
Pre-purchase check
Inspect the rear subframe and differential mounting for bolt count and bushing condition, especially for single bolt configurations in 2021-2022 models.
POWER TRAIN: 6 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Sunroof Shade Sagging
Danger zone mileage52,000–52,000 miMedian: 52,000 mi
Reported symptoms
- Sunroof shade detaches or sags
- Blocks rear visibility while driving
- Interferes with view of rear passengers
- Cannot properly retract or open sunroof shade
Pre-purchase check
Inspect the sunroof shade attachment points and guide sliders for any signs of wear or improper alignment.
VISIBILITY/WIPER: 6 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 52000, median 52000, and P75 52000 miles.
STRUCTURE
B-Pillar and A-Pillar Trim Detachment
Danger zone mileageMileage not reported
Reported symptoms
- B-pillar trim detaching from driver's side rear door
- A-pillar trim detaching while driving
- L-trim retaining strip detaching from driver's side door
- Gap noted between body and frame on passenger's side
Pre-purchase check
Inspect the integrity of pillar trims (A-pillar and B-pillar) and check for gaps between the body and frame. Monitor for any signs of additional trim detachments.
STRUCTURE: 5 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
BACK OVER PREVENTION
Backup Camera Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Backup camera displaying blue screen
- Backup camera occasionally displays black screen
- Intermittent backup camera failure (1 out of 5 times)
- Camera functionality resumes temporarily after vehicle restart
Pre-purchase check
Inspect for manufacturing defects, particularly any open holes in camera assembly that may cause malfunction.
BACK OVER PREVENTION: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Catastrophic Engine Failure
Danger zone mileage29,364–81,340 miMedian: 47,680 mi
Reported symptoms
- Severe metallic knocking noise at idle
- Flashing Check Engine Light
- Loss of motive power while driving
- Vibration or shaking of the vehicle at speed after which power is lost completely smoke from exhaust pipe
Pre-purchase check
Maintain records of all vehicle service and maintenance. If experiencing similar symptoms, seek professional diagnosis immediately.
ENGINE: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 29364, median 47680, and P75 81340 miles.
EXTERIOR LIGHTING
Low Beam Headlight Failures
Danger zone mileage50,312–50,936 miMedian: 50,624 mi
Reported symptoms
- Low beam headlights fail suddenly
- Intermittent low beam functionality
- Repeated low beam failures after dealer repairs
- High cost of headlight replacement
Pre-purchase check
Inspect both headlight modules and wiring; consider verifying software updates related to headlight performance.
EXTERIOR LIGHTING: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 50312, median 50624, and P75 50936 miles.
OTHER / UNSPECIFIED
Sagging Moonroof/Sunroof Fabric
Danger zone mileageMileage not reported
Reported symptoms
- Fabric comes loose from the moonroof/sunroof
- Fabric sags and obstructs rear visibility
- Fabric flaps in the wind while driving
- Difficulties seeing out of rear view mirrors
Pre-purchase check
Inspect the moonroof/sunroof fabric for secure attachment and assess for sagging issues.
OTHER / UNSPECIFIED: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Sunroof Sunshade Malfunction
Danger zone mileage35,000–35,000 miMedian: 35,000 mi
Reported symptoms
- Sunshade drops down into rear seating area
- Obstructed view from rear view mirror
- Loss of rear visibility while driving
- Sagging sunshade liner without use
Pre-purchase check
Inspect the sunroof sunshade mechanism for proper tension and secure operation. Check for any obstructions or wear that may cause failure. Monitor for recurring issues post-repair.
OTHER / UNSPECIFIED: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 35000, median 35000, and P75 35000 miles.
POWER TRAIN
Powertrain Issues in 2021 Ford Explorer
Danger zone mileage7,675–9,225 miMedian: 8,450 mi
Reported symptoms
- harsh or delayed shifting
- hesitation
- abrupt gear engagement
- jerking/surging during acceleration or shifting operations with the transmission and driveline, including unexpected dropping into neutral, rough transitions from Park to Drive without warning, high RPMs when failing to shift, intermittent functionality of the transmission controls, and unexpected activation of electronics when parked.
Pre-purchase check
Inspect the transmission controls, solenoid strategy, main-control valves, and rear differential mounting bolts for potential defects. Ensure the transmission is functioning correctly and check for any diagnostic codes using a professional scanner.
POWER TRAIN: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 7675, median 8450, and P75 9225 miles.
POWER TRAIN
Rear Axle Bolt Defect and Associated Repairs
Danger zone mileage150,000–150,000 miMedian: 150,000 mi
Reported symptoms
- driveline instability
- seal leakage
- transmission slip
- severe vibration in the vehicle during operation and while stationary (in Park) the vehicle rolls unexpectedly
Pre-purchase check
Inspect the rear axle bolt and associated components to ensure they are functioning as intended. Verify if the vehicle is included in the recall list and check for professional repair records related to the rear axle.
POWER TRAIN: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 150000, median 150000, and P75 150000 miles.
ELECTRICAL SYSTEM
Electrical System Failures in 2021 Ford Explorer
Danger zone mileage10,136–10,406 miMedian: 10,271 mi
Reported symptoms
- Persistent electrical safety defect
- Strong burning metal smell
- Unusual electrical changes
- Total system failure leading to black screen and no-start condition, battery drains quickly, loss of power steering and braking assist while in motion, vehicle stalls when accelerating from a stop, electronics turn on while vehicle is off.
Pre-purchase check
Conduct thorough inspections of the electrical system, including the battery, wiring harnesses, power control module, and any related components. Check for any software updates or recalls that may affect the electrical system.
ELECTRICAL SYSTEM: 3 NHTSA complaints in this cluster, including 1 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 10136, median 10271, and P75 10406 miles.
ELECTRICAL SYSTEM
Electrical System Malfunctions
Danger zone mileage14,788–18,364 miMedian: 16,576 mi
Reported symptoms
- Vehicle does not start and is locked in park
- Wrench symbol warning light appears
- Sudden drop in speed while driving
- Car enters limp mode requiring towing to dealership for inspection and repairs
Pre-purchase check
Regularly inspect electrical connections and warning lights on the dashboard, especially after experiencing loss of power or performance issues.
ELECTRICAL SYSTEM: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 14788, median 16576, and P75 18364 miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance System Malfunctions
Danger zone mileageMileage not reported
Reported symptoms
- Automatic Emergency Braking unavailable message displayed
- Inability to shift out of park
- Loss of steering control
- Cruise control unexpectedly deactivates or malfunctions during operation
Pre-purchase check
Inspect the forward collision avoidance system, adaptive cruise control functionality, and any corresponding vehicle control systems for fault codes and operational integrity.
FORWARD COLLISION AVOIDANCE: 3 NHTSA complaints in this cluster, including 2 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Issues
Danger zone mileage1,280–1,840 miMedian: 1,560 mi
Reported symptoms
- Clunking noises from powertrain
- Transmission delay when shifting from park to reverse
- Loud clunking noise when engaging transmission
- Loss of power during acceleration on highway driving even after servicing and maintenance issues reported to multiple dealerships, which stated it was 'normal' behavior due to clunking noises observed, but owner did not agree with this assessment. Additionally, pre-collision assist notifications and powertrain malfunction warning lights on the dashboard were noted to occur shortly after purchase, alongside issues related to the gas pedal feeling heavy and difficulty controlling the vehicle while driving under normal conditions, leading to an emergency stop. Reports of leaks from the transmission output drive train, delaying repairs due to waiting on parts to fix the leaking seals caused by observed transmission fluid on the garage floor.
Pre-purchase check
Inspect and monitor for clunking noises, fluid leaks, and transmission performance issues. Verify powertrain diagnostics and consider thorough inspection of transfer case seals and other related components.
POWER TRAIN: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 1280, median 1560, and P75 1840 miles.
VISIBILITY/WIPER
Sunshade/Sunroof Malfunction in Ford Explorers
Danger zone mileageMileage not reported
Reported symptoms
- Sunshade falls off tracks
- Sunshade fabric sags or drops down
- Rear visibility obstruction due to sunshade
- Sunroof shade blocks view out rear window
Pre-purchase check
Inspect the sunshade tracks and fabric for wear or damage; check sunshade spring condition.
VISIBILITY/WIPER: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag Deployment Issues
Danger zone mileageMileage not reported
Reported symptoms
- Airbags did not deploy during a rear-end collision
- Aggressive airbag deployment causing injuries
Pre-purchase check
Inspect airbag system and collision detection sensors for faults.
AIR BAGS: 2 NHTSA complaints in this cluster, including 2 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Dashboard Attachment Issues Affecting Airbags
Danger zone mileageMileage not reported
Reported symptoms
- Dashboard separation
- Defective clips causing detachment
- Potential airbag deployment issues
Pre-purchase check
Inspect the dashboard attachment to the frame and the integrity of attachment clips; check airbag system functionality.
AIR BAGS: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
BACK OVER PREVENTION
Delayed Transmission Engagement and Backup Camera Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Delayed transmission gear engagement when shifting from Park to Reverse or Drive
- Delayed activation of the rearview camera when gear is selected to Reverse
- Backup camera screen intermittently going black or blue when in Reverse
- Need to perform a reset (turning off the car and opening the door) to restore camera function
Pre-purchase check
Inspect transmission engagement response time and the functionality of rearview camera activation during gear shifts.
BACK OVER PREVENTION: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
BACK OVER PREVENTION
Rear Camera and Parking Assistance System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Intermittent blue screen displayed on the SYNC screen when the vehicle is in reverse
- Notification of rear parking assistant being disabled
- Rear camera not functioning since vehicle purchase
- Repeated repairs have not resolved the issue
Pre-purchase check
Inspect the Accessory Protocol Interface Module (APIM) for error codes and availability of relevant software updates or replacements.
BACK OVER PREVENTION: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Fire Incidents
Danger zone mileageMileage not reported
Reported symptoms
- Warning signs flashed on screen
- Vehicle shut down unexpectedly
- Fire originating from engine compartment
Pre-purchase check
Inspect the electrical components and wiring, especially after modifications or installations
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 2 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Issues Related to Backup Camera and GPS
Danger zone mileageMileage not reported
Reported symptoms
- Blue or black screen when in reverse
- Freezing screen while driving or idling
- Inoperative GPS functionality
Pre-purchase check
Inspect the backup camera and GPS system for software updates, wiring issues, or hardware failures.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Performance Issues Related to Catalytic Converters
Danger zone mileage150,000–150,000 miMedian: 150,000 mi
Reported symptoms
- Engine stalls at low speed
- Rough engine performance
- Exhaust fumes entering cabin
- Misfires from multiple cylinders
Pre-purchase check
Inspect catalytic converters for cracks and performance issues, especially on models with the 3.0L Ecoboost engine.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 150000, median 150000, and P75 150000 miles.
ENGINE
Transmission and Driveline Issues in 2021 Ford Explorer
Danger zone mileageMileage not reported
Reported symptoms
- Harsh or delayed shifting
- Hesitation during acceleration
- Abrupt gear engagement
- Jerking or surging sensation while driving
Pre-purchase check
Inspect transmission system components including solenoids and main-control valves for potential malfunctions. Check for any signs of CV axle and half-shaft integrity as well as rear axle mounting bolt condition.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Unrequested Second-Row Seat Movement
Danger zone mileageMileage not reported
Reported symptoms
- Seat may unlatch unexpectedly
- Seat may fold unexpectedly
- Seat may slide unexpectedly
Pre-purchase check
Inspect the second-row outboard seat fold switch and surrounding trim bezel for proper installation and functionality.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Adaptive Cruise Control Speed Detection Issues
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle accelerates to incorrect speed while using cruise control
- Vehicle decelerates abruptly to a lower speed without warning
- System misinterprets speed limit signs
- Unexpected behavior when certain apps are in use (e.g. Android Auto)
Pre-purchase check
Inspect the forward collision avoidance system calibration and sensitivity to speed limit signs. Verify software updates regarding speed limit recognition and adaptability in varying driving conditions.
FORWARD COLLISION AVOIDANCE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance System Issues
Danger zone mileageMileage not reported
Reported symptoms
- Automatic gear shift to reverse when parking is engaged
- Difficulty controlling vehicle direction while parking
- Near collision incidents in parking lots
Pre-purchase check
Inspect the forward collision avoidance system and gear transition logic for anomalies.
FORWARD COLLISION AVOIDANCE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel System Power Loss
Danger zone mileageMileage not reported
Reported symptoms
- Total loss of engine power while driving
- Engine stalls at highway speeds
- Vehicle struggles to accelerate
- Engine will not restart after stalling
Pre-purchase check
Inspect the fuel delivery system, particularly the low-pressure fuel pump and associated wiring.
FUEL/PROPULSION SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
HYDRAULIC
Hydraulic System Malfunctions
Danger zone mileageMileage not reported
Reported symptoms
- Master warning light illumination
- Brake warning light illumination
- Battery warning light illumination
- ABS warning light illumination in LIMP mode behavior during driving and neutral position operation failures; brake pedal sticking requiring manual adjustment; symptoms indicate potential brake system issues
Pre-purchase check
Inspect hydraulic components and electronic control systems for faults, possible module updates, and evaluate brake booster functionality.
HYDRAULIC: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Backup Camera Display Malfunctions
Danger zone mileageMileage not reported
Reported symptoms
- Screen turns blue
- Screen turns black
- Screen freezes
- Camera fails to display when in reverse
Pre-purchase check
Check software for potential updates; inspect wiring and connections to the backup camera system.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Issues Related to Recall Repairs
Danger zone mileageMileage not reported
Reported symptoms
- Clicking noise when going into gear
- Rear subframe movement and free play
- Unsafe driving conditions
- Delay in repair due to parts unavailability
Pre-purchase check
Inspect the recall repair work for proper installation and check for any safety concerns relating to the vehicle's structural integrity.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Loud Humming and Loss of Power
Danger zone mileage3,252–9,750 miMedian: 6,501 mi
Reported symptoms
- Loud humming noise upon acceleration
- Loss of power
- Vehicle enters limp mode
- Catalytic converter hanging down
Pre-purchase check
Inspect vehicle for exhaust system integrity and potential sensor failures related to power loss.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 3252, median 6501, and P75 9750 miles.
OTHER / UNSPECIFIED
Malfunctioning Sunshade for Panoramic Sunroof
Danger zone mileage52,000–52,000 miMedian: 52,000 mi
Reported symptoms
- Sunshade cannot be retracted fully
- Sunshade sags and blocks visibility
- No prior warning or symptoms before failure
Pre-purchase check
Inspect the electronic sunshade and associated mechanisms for wear or failure.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 52000, median 52000, and P75 52000 miles.
POWER TRAIN
Power Train Bolt Design Issues
Danger zone mileageMileage not reported
Reported symptoms
- Improper bolt design (1 bolt instead of 2)
- Potential for vehicle to become disabled without warning
- Concerns about vehicle roll away due to faulty differential mount
Pre-purchase check
Inspect bolt configuration in rear differential; confirm if vehicle has 1 bolt instead of the 2 bolt design as specified in the recall.
POWER TRAIN: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Issues Related to Rear Differential and PCM
Danger zone mileageMileage not reported
Reported symptoms
- Loud bang noise
- Grinding noise (metal on metal)
- Sudden loss of power
- Vehicle rolling downhill while in park (loss of control) whenever parked or stationary on a slope or incline (safety risk) in one complaint only; random slamming to a complete stop while driving (loss of power) in another complaint only; clicking sound before sudden stops in one of the complaints; dealer could not reproduce issues reported; repeated visits to dealer without resolution
Pre-purchase check
Check rear differential for metal debris and assess for potential failure; Inspect PCM programming and test for electrical faults or reprogramming issues; Evaluate vehicle for safety features related to stopping and parking.
POWER TRAIN: 2 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Lag During Gear Shift
Danger zone mileageMileage not reported
Reported symptoms
- Significant lag (1-5 seconds) when shifting from drive to reverse
- Vehicle continues to roll forward during lag period
- Close calls or near collisions during maneuvering situations
Pre-purchase check
Check for software updates or reprogramming for the transmission system to address lag issues.
POWER TRAIN: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Drive Train Malfunction warning message displayed
- Traction control warning light illuminated
- Loss of power
- Reduced-power mode or stalling while driving at highway speeds
Pre-purchase check
Consider inspecting the power train components and related electronics, especially if warning lights are triggered or if stalling occurs during driving.
POWER TRAIN: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Speed Reduction
Danger zone mileage13,000–13,000 miMedian: 13,000 mi
Reported symptoms
- Wrench symbol warning light activation
- Sudden speed reduction from highway speeds to significantly lower speeds
- Recurring issues despite prior inspection and repairs
Pre-purchase check
Request thorough diagnostic testing for sensor-related issues and ask for verification of repairs made previously.
POWER TRAIN: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 13000, median 13000, and P75 13000 miles.
SEAT BELTS
Seat Belt Failures
Danger zone mileageMileage not reported
Reported symptoms
- Seat belt pretensioner failure to lock during a crash
- Seat belt not retracting properly
Pre-purchase check
Inspect seat belt components and pretensioners for functionality and compliance.
SEAT BELTS: 2 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Automatic Gear Shift Issue in Parking Mode
Danger zone mileageMileage not reported
Reported symptoms
- Automatic shifting to reverse when parking brake is engaged
- Concerns for safety due to potential collisions
- Previous issues reported regarding parking gear functionality
Pre-purchase check
Inspect the gear shift mechanism and parking brake system for faults and ensure proper function.
SERVICE BRAKES: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Dashboard Separation
Danger zone mileageMileage not reported
Reported symptoms
- Dashboard separation from frame
- Defective clips for dashboard attachment
- Concerns regarding airbag functionality due to dashboard issues
Pre-purchase check
Inspect dashboard attachment integrity and airbag deployment functionality.
STRUCTURE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Incorrect Rear Subframe Design
Danger zone mileageMileage not reported
Reported symptoms
- Rear subframe design with single bolt instead of correct multiple bolts
- Concerns about potential breakage of single bolt due to stress
- Reported issues related to vehicle stability and safety
Pre-purchase check
Inspect the rear subframe for bolt configuration and integrity; assess for signs of wear or stress fractures.
STRUCTURE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Suspension Bushing and Mounting Bolt Issues
Danger zone mileageMileage not reported
Reported symptoms
- Clicking noise when accelerating/decelerating
- Noise present when switching between drive/reverse
- Flexing of driveline
- Broken bushing for rear subframe mounting to rear differential
Pre-purchase check
Inspect the rear axle mounting bolts and bushings, especially for models affected by the recall.
SUSPENSION: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Suspension Issues Related to Recall Repairs
Danger zone mileageMileage not reported
Reported symptoms
- Resonant low-frequency sound at low speeds over uneven surfaces
- Loud sound when braking
- Noise when navigating obstacles like speed bumps
Pre-purchase check
Inspect suspension components for proper installation and verification of recall repairs.
SUSPENSION: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Erratic Speed Control Behavior
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle accelerates unexpectedly to perceived new speed limits
- Vehicle suddenly decelerates to much lower speed limits without warning
- Cruise control system misinterprets speed limit signs
- Driver must manually override system by braking
Pre-purchase check
Inspect the vehicle's speed sensing and cruise control systems for calibration issues or software malfunctions.
VEHICLE SPEED CONTROL: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Intermittent Power Loss in Vehicle Speed Control
Danger zone mileageMileage not reported
Reported symptoms
- Power loss while driving
- Delayed acceleration response
- Vehicle enters reduced-power mode
Pre-purchase check
Inspection of the vehicle's drivetrain and speed control systems is recommended, focusing on error codes and traction control functionality.
VEHICLE SPEED CONTROL: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control Issues in 2021 Ford Explorer
Danger zone mileageMileage not reported
Reported symptoms
- harsh or delayed shifting
- hesitation
- abrupt gear engagement
- jerking/surging during acceleration
Pre-purchase check
Inspect the transmission and driveline components for consistency in shifting and engagement, and evaluate the condition of transmission controls and solenoids.
VEHICLE SPEED CONTROL: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control Malfunctions
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle accelerates independently
- Vehicle enters safety mode
- Adaptive cruise control malfunction
- Collision avoidance system detects non-existent objects and deactivates cruise control
Pre-purchase check
Inspect vehicle's speed control and safety systems including cruise control and collision avoidance modules.
VEHICLE SPEED CONTROL: 2 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Moonroof Cover Sagging
Danger zone mileageMileage not reported
Reported symptoms
- Fabric from the moonroof comes loose
- Blocks rear visibility when open
- Interferes with visibility to rear view mirror
Pre-purchase check
Inspect moonroof cover for sagging or looseness and ensure visibility is not obstructed when in use.
VISIBILITY/WIPER: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Sagging Sunroof Headliner
Danger zone mileageMileage not reported
Reported symptoms
- Inability to see out back window due to sagging material
- Obstruction of rearview mirror visibility by sagging fabric
Pre-purchase check
Inspect the sunroof headliner and shade fabric for areas of sagging or misalignment that may obstruct visibility.
VISIBILITY/WIPER: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
WHEELS
TPMS Sensor Failure
Danger zone mileage38,188–60,079 miMedian: 49,134 mi
Reported symptoms
- TPMS sensors have failed prematurely
- Multiple sensors failed at different mileages
- Frustration over the longevity of sensors compared to older models
Pre-purchase check
Inspect TPMS sensors and confirm the battery longevity and functionality.
WHEELS: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 38188, median 49134, and P75 60079 miles.
AIR BAGS
Air Bag Burns
Danger zone mileageMileage not reported
Reported symptoms
- Burn marks on clothing
- Second and third degree burns on the body
Pre-purchase check
Inspect airbag deployment mechanism for defects and check for any manufacturing irregularities that may cause excessive heat.
AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Airbag Light Illumination
Danger zone mileage2–2 miMedian: 2 mi
Reported symptoms
- Airbag light illuminated on dashboard
- Vehicle restarted with airbag light off
- Stored error code present without definitive diagnosis
- Delay in repair due to parts backorder
Pre-purchase check
Inspect wiring harness and airbag components for faults. Monitor for recurring alert indicators on the dashboard.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 2, median 2, and P75 2 miles.
BACK OVER PREVENTION
Back Over Prevention Jerking Issue
Danger zone mileageMileage not reported
Reported symptoms
- Car jerks when putting into reverse if pedal is pressed
- Delay in rear camera activation until clutch adjustment is complete
- Difficulty adjusting to backing up smoothly
Pre-purchase check
Inspect the back over prevention system for calibration issues and assess the functionality of the rear camera activation system.
BACK OVER PREVENTION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
BACK OVER PREVENTION
Back Over Prevention Screen Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Screen displays blue when in reverse gear.
- Inability to see rear view due to malfunctioning screen.
Pre-purchase check
Inspect the back over prevention system and associated display components for errors or faults.
BACK OVER PREVENTION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
BACK OVER PREVENTION
Back Over Prevention Sensor Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Parking collision sensors malfunctioning
- Repeated replacements of sensor components
- Inadequate guidance on permanent solution
Pre-purchase check
Inspect the parking collision sensor system for consistent functionality and verify proper installation.
BACK OVER PREVENTION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
BACK OVER PREVENTION
Back Over Prevention System Failure
Danger zone mileageMileage not reported
Reported symptoms
- Infotainment system randomly shuts down
- Camera and backup assist non-functional
- Intermittent restoration of functionality after ignition cycle
Pre-purchase check
Inspect for software malfunctions in the infotainment system and verify the functionality of the backup camera and prevention system during operation.
BACK OVER PREVENTION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
BACK OVER PREVENTION
Back Over Prevention System Failure
Danger zone mileageMileage not reported
Reported symptoms
- All sensors not functioning
- Random seat movement
- Wipers malfunctioning (only high speed works)
- Lane keeping sensors not working
Pre-purchase check
Check all sensor functionalities and seating mechanisms; verify proper operation of wiper settings.
BACK OVER PREVENTION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
BACK OVER PREVENTION
Back Over Prevention System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Rear facing camera system turns blue
- Reverse braking system disables randomly while reversing
Pre-purchase check
Inspect the back over prevention system and associated camera functionality for malfunctions or unexpected behavior.
BACK OVER PREVENTION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
BACK OVER PREVENTION
Backup Collision Prevention Failure
Danger zone mileageMileage not reported
Reported symptoms
- System fails to engage reverse Automatic Emergency Braking
- 360° camera screen turns blue during operation
- Frequent occurrence of error related to Recall Number 23V342
Pre-purchase check
Inspect the performance of the backup collision prevention system and verify functionality of the 360° camera under various driving conditions.
BACK OVER PREVENTION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
BACK OVER PREVENTION
Multiple Electrical and Mechanical Issues
Danger zone mileageMileage not reported
Reported symptoms
- Bluetooth echoing during calls
- Gas tank causing shaking in the car
- Back up camera intermittently displaying blue screen
- Delay in gear shifting when reversing (slow to switch) and requires reset to function properly (window issue)
Pre-purchase check
Inspect the electronic systems, particularly related to the Bluetooth and back up camera, as well as mechanical components related to the gear shifting and window controls.
BACK OVER PREVENTION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
BACK OVER PREVENTION
Rear Camera and Sensor Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Rear cameras stop functioning
- Cross traffic sensors malfunction
- Blind spot warning system failure
Pre-purchase check
Inspect the rear camera system, cross traffic sensors, and blind spot warning components for electrical issues or failures in fuses.
BACK OVER PREVENTION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
3rd Row Seating Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- 3rd row seats getting stuck
- Seats unable to move manually
- Entire seat including headrest immobile
- Seats in half open/closed position or fully open without headrest capability
Pre-purchase check
Inspect the mechanical and electrical components related to the 3rd row seat mechanism for potential obstructions or malfunctions.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Backup Camera Blue Screen
Danger zone mileageMileage not reported
Reported symptoms
- Blue screen displayed on backup camera
- Camera fails to operate despite attempt to fix
Pre-purchase check
Inspect the electrical connections and software of the backup camera system for faults or updates.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Digital Screen Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Digital screen turns blue or black during startup
- Radio becomes non-functional when screen malfunctions
- Screen remains black while in park
- Screen shows parameters only in drive mode
Pre-purchase check
Check electrical connections to the digital display and radio system for secure attachments and signs of wear or damage.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical Seat Mechanism Failure
Danger zone mileageMileage not reported
Reported symptoms
- Third row seat won't go up or down
- Intermittent operation of seat mechanism
Pre-purchase check
Inspect the electrical connections, seat switch functionality, and control module for wear or damage.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Blue Screen Issue
Danger zone mileageMileage not reported
Reported symptoms
- Blue screen display when in reverse
- Message to contact dealer appears
Pre-purchase check
Check for software updates or recall notices regarding the electrical system.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Display Issue
Danger zone mileageMileage not reported
Reported symptoms
- Screen is blue when reversing.
- Display malfunction during specific operation.
Pre-purchase check
Inspect the electrical connections and display settings related to reverse functionality.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failure
Danger zone mileageMileage not reported
Reported symptoms
- Engine will not turn over
- Car locks unexpectedly
- Car stopped suddenly after starting
Pre-purchase check
Inspect electrical connections, battery charge, and ignition system components.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failure
Danger zone mileageMileage not reported
Reported symptoms
- Rear cameras stop functioning
- Cross traffic sensors fail
- Blind spot warning deactivation
- Repeated need for fuse replacement
Pre-purchase check
Inspect electrical connections and components related to rear cameras, cross traffic sensors, and blind spot warning systems for consistent failures.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failure
Danger zone mileageMileage not reported
Reported symptoms
- Transmission failure
- Electrical component failure
Pre-purchase check
Inspect electrical connections and components for damage or malfunction.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failure
Danger zone mileageMileage not reported
Reported symptoms
- Sync screens fail
- Inability to drive hands-free
- Non-functional navigation
- Non-operational phone connectivity through car system
Pre-purchase check
Check the functionality of the sync screen and associated controls for navigation and hands-free operation.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failure Due to Fluid Contamination
Danger zone mileage42,319–42,319 miMedian: 42,319 mi
Reported symptoms
- Systemic short circuits
- Power steering assist dropout
- Cabin chemical vapor inhalation
- Respiratory tract irritation saw in occupants
Pre-purchase check
Inspect wiring insulation and clutch plates for damage due to fluid contamination; check for potential short circuits and HVAC duct safety.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 42319, median 42319, and P75 42319 miles.
ELECTRICAL SYSTEM
Electrical System Fire Incident
Danger zone mileageMileage not reported
Reported symptoms
- Engine failure to start properly
- Repeated starting attempts
- Engine seizure
- Smoke emission from engine compartment
Pre-purchase check
Inspect electrical components for damage or signs of overheating, check connections for loose wiring, and evaluate engine start-up sequence.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle self-accelerating without driver input
- Cruise control appears disengaged but vehicle behaves as if engaged
- Braking results in power reduction alert with engine revving higher
- Engine revs up to 6k rpm when parked and brake is released
Pre-purchase check
Inspect for electrical faults or software issues related to throttle control and braking system responsiveness.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Danger zone mileage60–60 miMedian: 60 mi
Reported symptoms
- Various warning lights illuminated (4wd fault, pre-collision assist not available, service advance trac, hill start assist warning)
- Loss of acceleration while driving
- Vehicle acting like it switched into neutral
- Inability to control vehicle speed in traffic
Pre-purchase check
Inspect electrical connections and components related to warning systems and powertrain management.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 60, median 60, and P75 60 miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Car makes screeching and grinding noises while driving
- Vehicle cannot accelerate when the issue occurs
- Unresponsive gas pedal
Pre-purchase check
Inspect electrical system connections and components for damage or malfunction.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction due to Water Exposure
Danger zone mileageMileage not reported
Reported symptoms
- Horn activated continuously without vehicle running
- Smoke from the fuse box
- Multiple alerts on dashboard including Hill start assist warning, Powertrain malfunction/reduced power, Pre-collision assist warning lights
Pre-purchase check
Inspect the fuse box and electrical connections for water damage and corrosion; consider checking for moisture ingress in the engine compartment after washing.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction in Ford Explorer
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle rolls back independently after being parked
- Injury sustained from being pinned by the vehicle's door
- No assistance provided by dealer
Pre-purchase check
Inspect the electrical system and park assist functionality for failures.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunctions
Danger zone mileageMileage not reported
Reported symptoms
- Backup camera malfunctioning
- Bluetooth audio issues
- Gas tank instability during stops
Pre-purchase check
Inspect wiring and connections related to the electrical system, and assess the stability of the gas tank support.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunctions
Danger zone mileageMileage not reported
Reported symptoms
- Digital dash display flickering
- Lines appearing on digital dash
- Difficulty reading speedometer
- Repeated battery replacements due to battery saver mode activation
Pre-purchase check
Inspect the instrument cluster and battery system for consistent issues or faults.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Shutdown
Danger zone mileageMileage not reported
Reported symptoms
- Car completely shut down
- Interior lights went black
- Vehicle was towed to the shop
Pre-purchase check
Inspect the battery junction box and check for any electrical system faults.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System and Rear Tire Locking Issue
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle stalled before incident
- Rear passenger tire locked/stuck while driving
- Loss of vehicle control leading to crash
- Loud pop noise from rear tire when offloaded from tow truck
Pre-purchase check
Inspect electrical system for irregularities and check rear brake and tire mechanisms for potential faults.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Intermittent Engine Power Loss
Danger zone mileageMileage not reported
Reported symptoms
- No engine power when pressing the gas pedal
- All auxiliary systems have power
- Check engine light activation after extended waiting period
- Auto Start/Stop function may be involved
Pre-purchase check
Monitor power delivery to the engine and check for intermittent faults in electrical connections. Investigate the functioning of the Auto Start/Stop feature and its impact on engine restart.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Sagging Sun Shade
Danger zone mileageMileage not reported
Reported symptoms
- Loss of visibility due to sagging sun shade.
- Sun shade not holding its position.
Pre-purchase check
Inspect the sun shade mounting and tension mechanisms for wear or failure.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Sunroof Material Sagging
Danger zone mileageMileage not reported
Reported symptoms
- Sunroof material sags when opened
- Blocks driver's rear view
Pre-purchase check
Inspect the sunroof mechanism and material integrity for proper function and safety compliance.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Transmission Gear Selection Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle does not remain in selected gear (Drive or Reverse)
- Vehicle returns to Park automatically
- Vehicle is disabled and immobile
Pre-purchase check
Vehicle remains available for inspection to assess the transmission/gear-selection system.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Unrequested Second-Row Seat Movement
Danger zone mileageMileage not reported
Reported symptoms
- Unwanted movement of second-row seats
- Telematics logged anomalies
Pre-purchase check
Inspect the electrical system and telematics for any software malfunctions or wiring issues related to seat controls.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Brake Failure During Operation
Danger zone mileageMileage not reported
Reported symptoms
- Brake pedal not responsive
- Vehicle accelerates independently
- Shift dial unresponsive
- Unable to turn off vehicle
Pre-purchase check
Inspect brake system for failure and check electronic control systems.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Catastrophic Engine Failure
Danger zone mileageMileage not reported
Reported symptoms
- Engine knocking
- Engine clattering
- Low engine oil
Pre-purchase check
Inspect the engine oil levels and check for signs of bearing wear or failure, particularly in the 3.0 Ecoboost engines.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Catastrophic Engine Failure with Metal Contamination in Oil
Danger zone mileageMileage not reported
Reported symptoms
- Loud ticking noise from engine
- Presence of metal debris in oil
Pre-purchase check
It is advised to inspect the engine oil for contaminants and check for any unusual noises from the engine prior to failure.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Defective Starter
Danger zone mileageMileage not reported
Reported symptoms
- Car will not start
- Battery checks are okay
- Alternator checks are okay
Pre-purchase check
Inspect the starter motor and its connections for faults or damage.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Drive Train Malfunction and Power Loss
Danger zone mileageMileage not reported
Reported symptoms
- Drive Train Malfunction warning message
- Traction control warning light illuminates
- Loss of power or reduced-power mode
- Vehicle may stall while driving at highway speeds
Pre-purchase check
Consider inspecting the drivetrain and associated warning systems for potential faults and diagnostic codes.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Electrical System Failure
Danger zone mileageMileage not reported
Reported symptoms
- Power saver mode activation
- AWD not available warning
- Inaccessibility of electrical components (power steering, brake assist, blind spot monitoring, cameras, traction control)
- Vehicle shut down while driving and would not restart
Pre-purchase check
Inspect battery connections and electrical system for faults.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Fire Incident
Danger zone mileageMileage not reported
Reported symptoms
- Warning signs flashed on screen after driving for a short duration
- Vehicle shut down completely
- Fire occurred shortly after the vehicle shut down
Pre-purchase check
Inspect the engine and electrical components for any signs of malfunction or damage that could lead to fire hazards.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Hesitation and Surging
Danger zone mileageMileage not reported
Reported symptoms
- Car hesitates upon pressing the gas pedal
- Requires pumping the gas pedal to move
- Surging sensation while driving
- Concern of stalling in traffic
Pre-purchase check
Inspect fuel delivery system, throttle response, and engine idle settings to identify potential causes of hesitation and surging.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Issue Related to Recall
Danger zone mileageMileage not reported
Reported symptoms
- Engine malfunction
- Unexpected engine failure
- High repair costs
Pre-purchase check
Check for existing recalls related to engine issues and review service history for similar complaints.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Lurching and Collision Issues
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle lurching forward or backward when shifted into gear
- Collision with other vehicles due to malfunctioning collision detection system
Pre-purchase check
Inspect automatic emergency brake system and collision detection functionality after recall repairs.
ENGINE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Overheating with Coolant Contamination
Danger zone mileage47,000–47,000 miMedian: 47,000 mi
Reported symptoms
- Vehicle warning light indicating overheating
- Engine shuts down soon after starting
- Coolant contamination in engine oil
Pre-purchase check
Inspect coolant and oil systems for contamination and possible leaks; check for signs of overheating damage.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 47000, median 47000, and P75 47000 miles.
ENGINE
Engine Performance Issues
Danger zone mileageMileage not reported
Reported symptoms
- Jerking and lurching at low speeds (under 30 MPH)
- Hesitation or lack of immediate response during rapid acceleration
- Delay in engaging Parking, Reverse & Drive gears
- Car overheats causing A/C to switch to hot air to cool engine
Pre-purchase check
Inspect engine performance, transmission engagement, and cooling system functionality.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Power Loss Due to Water Pump Leakage
Danger zone mileageMileage not reported
Reported symptoms
- Sudden loss of power
- Loss of acceleration
- Odors of gas
Pre-purchase check
Inspect for signs of coolant leaking into engine oil and assess the condition of the water pump and engine.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Power Loss at Stop
Danger zone mileageMileage not reported
Reported symptoms
- No power when accelerator is pressed
- Auxiliary power systems functional
- Check engine light activation after delay
Pre-purchase check
Monitor engine performance and diagnostic codes after a power loss incident, especially with Auto Start/Stop engaged.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Seizure and Fire
Danger zone mileageMileage not reported
Reported symptoms
- Engine turned over halfway and restarted multiple times
- Engine seized and turned off
- Smoke emitted from the engine
- Fire started from the bottom of the engine
Pre-purchase check
Inspect the engine components for signs of overheating or damage; ensure all electrical connections are secure and check for fuel leaks.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Seizure due to Valve Keeper Failure
Danger zone mileage15,500–15,500 miMedian: 15,500 mi
Reported symptoms
- Engine would not start
- Engine seized
- Metal pieces found in oil pan
- Intake valve dropped into cylinder
Pre-purchase check
Inspect valve keepers and other internal engine components for signs of failure or wear. Check for metal shavings or debris in oil pan during maintenance.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 15500, median 15500, and P75 15500 miles.
ENGINE
Engine Smoking Issue after Cold Start
Danger zone mileage9,000–9,000 miMedian: 9,000 mi
Reported symptoms
- Vehicle began smoking after a cold start
- Smoke persists after engine replacement
- No warning lamps or diagnostic trouble codes present
Pre-purchase check
Inspect engine for signs of excessive oil consumption or coolant leaks; monitor for additional symptoms post-repair.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 9000, median 9000, and P75 9000 miles.
ENGINE
Engine Turbo Blowout
Danger zone mileageMileage not reported
Reported symptoms
- Grayish smoke from tailpipes
- Loss of acceleration
Pre-purchase check
Inspect turbocharger for damage or failure, check for engine oil leaks or coolant issues.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Turbo Issues
Danger zone mileage13,000–13,000 miMedian: 13,000 mi
Reported symptoms
- Blue gray smoke on startup
- Oil leakage from turbos
- Rough idle
- Antifreeze burning smell
Pre-purchase check
Inspect turbo components for leaks and ensure proper assembly of engine parts after repairs.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 13000, median 13000, and P75 13000 miles.
ENGINE
Engine Vibration at Specific RPM
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle shakes between 1000rpm-1500rpm
- Vibrating sensation when stationary or driving
- Under load, the vehicle hesitates and tamper acceleration
Pre-purchase check
Inspect engine mounts and ignition system for issues related to vibration during low RPMs.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine and Transmission Failure
Danger zone mileageMileage not reported
Reported symptoms
- Transmission failure
- Electrical component failure
Pre-purchase check
Inspect engine and transmission systems for interconnected issues.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Exhaust Odor in HVAC System
Danger zone mileageMileage not reported
Reported symptoms
- Strong odor of exhaust coming through HVAC vents
- Light dizziness feeling
Pre-purchase check
Inspect the engine area for potential exhaust leaks and check the HVAC system for proper sealing and functionality.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Fuel Contamination in Engine Oil
Danger zone mileage1,500–1,500 miMedian: 1,500 mi
Reported symptoms
- Oil crank case filled with fuel
- Overfilled oil level
- Dilution of engine oil with fuel
Pre-purchase check
Inspect oil crank case for fuel contamination, check for signs of pressure build-up or leaks in the fuel system.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 1500, median 1500, and P75 1500 miles.
ENGINE
Intermediate Shaft Failure in Engine
Danger zone mileageMileage not reported
Reported symptoms
- Oil loss
- Engine performance issues
- Significant repair costs
Pre-purchase check
Inspect the intermediate shaft and associated seals for wear and potential oil leaks.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Intermittent Engine Performance Issues
Danger zone mileageMileage not reported
Reported symptoms
- Bucking during operation
- Poor running condition
- Improper shifting behavior
- Intermittent warning lights
Pre-purchase check
Check engine components and electrical connections for faults or loose connections; verify the alternator installation and output; assess for software updates or error codes.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Ongoing Oil Leak from Engine
Danger zone mileageMileage not reported
Reported symptoms
- Oil leak from engine/drivetrain area
- Oil dripping at approximately one drop per day
Pre-purchase check
The vehicle is available for inspection upon request, and a Ford dealership has previously documented oil leakage during a scheduled service visit.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Sudden Unintended Acceleration
Danger zone mileage26,700–26,700 miMedian: 26,700 mi
Reported symptoms
- Sudden acceleration without driver input
- Narrow miss of obstacles during low-speed maneuvering
Pre-purchase check
Consider a thorough inspection of the engine and throttle control systems to identify any anomalies.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 26700, median 26700, and P75 26700 miles.
ENGINE
Transmission Gear Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Car moves forward when in reverse
- Jerks in reverse after 7-15 seconds
- Jerks while accelerating
Pre-purchase check
Inspect the transmission system for gear engagement issues and perform a diagnostic check for updates or repairs needed.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Turbocharger/Supercharger Failure
Danger zone mileageMileage not reported
Reported symptoms
- Turbocharger waste gate stuck closed
- Turbocharger underboost
- Powertrain inoperable
Pre-purchase check
Inspect the turbocharger and waste gate functionality for blockage or mechanical failure.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Unexpected Acceleration While Braking
Danger zone mileageMileage not reported
Reported symptoms
- Car surges forward unexpectedly while foot is on brake
- Feeling of the car wanting to surge forward when braking
Pre-purchase check
Inspect the braking system and engine performance parameters for irregular behavior during braking scenarios.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE / ENGINE COOLING
Turbocharger Waste Gate Stuck Closed
Danger zone mileageMileage not reported
Reported symptoms
- Powertrain inoperable
- Underboost codes P25B4 and P0299 activated
Pre-purchase check
Inspect turbocharger and waste gate functionality to ensure it operates correctly.
ENGINE / ENGINE COOLING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Adaptive Headlamps Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Headlamps intermittently turning off
- Safety concerns due to poor visibility
Pre-purchase check
Inspect the adaptive headlamp wiring and control modules for faults.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Exterior Lighting Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Headlamps remain lit in auto lamp mode
- Indicator dial does not display current setting
Pre-purchase check
Check electrical connections and settings for headlamp control.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Fast Blinker Rate on Turn Signals
Danger zone mileageMileage not reported
Reported symptoms
- Blinker operates at a fast rate continuously
- No adjustment to flash rate when a signal is malfunctioning
Pre-purchase check
Check the operation of all turn signals to ensure they are functioning correctly.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
LED Light Failure in Exterior Lighting System
Danger zone mileageMileage not reported
Reported symptoms
- Passenger side low beam not functioning
- Reduced lifespan of LED light
- Complaints related to warranty repairs
- Request for repair work on other components like rear camera
Pre-purchase check
Inspect the LED light for electrical issues and verify if it's covered under warranty for replacement.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Audio Control Module Issues in Forward Collision Avoidance System
Danger zone mileageMileage not reported
Reported symptoms
- No audio for Forward Collision Warning
- No audio for Rear Cross Traffic Warning
- Popping and crackling noise from speakers
- Intermittent audio failure for speakers
Pre-purchase check
Inspect Audio Control Module and investigate speaker connections to address noises and audio functionality.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Pre-collision assist not available
- Powertrain malfunction warning
- Reduced power light on dashboard
- Vehicle jerking during operation on highway after minimal use
Pre-purchase check
Inspect the forward collision avoidance system and powertrain for faults and electrical issues.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance System Alerts
Danger zone mileageMileage not reported
Reported symptoms
- Power train system alert notifications
- Inability to use cruise control
- Multiple warning alerts appearing
Pre-purchase check
Inspect the forward collision avoidance system for diagnostic error codes and assess any related wiring or software issues.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance System Malfunction
Danger zone mileage60–60 miMedian: 60 mi
Reported symptoms
- Warning lights for pre-collision assist not available
- 4WD fault
- Service advance trac warning
- Hill start assist warning
Pre-purchase check
Further investigation required with diagnostic tools and possibly component access through seat removal.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 60, median 60, and P75 60 miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Reverse Automatic Emergency Braking fails
- 360° camera screen turns blue
- Error occurs approximately 60% of the time during driving
Pre-purchase check
Inspect the forward collision avoidance system and associated sensors for errors or malfunctions, particularly when the 360° camera activates.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Failure of ADAS (Advanced Driver Assistance Systems)
- Brake system failure
- Inability to procure replacement parts
- Lack of communication from dealership regarding recalls
Pre-purchase check
Inspect the forward collision avoidance system and related ADAS components for functionality and verify the status of parts availability with the dealership.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Fuel Leak due to Rubbing on Frame
Danger zone mileageMileage not reported
Reported symptoms
- Gasoline smell while driving
- Gas dripping from under the vehicle
- Check engine light activation
Pre-purchase check
Inspect fuel lines for wear and ensure proper clearance from the vehicle frame to prevent rubbing.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Inaccurate Speed Reading by Adaptive Cruise Control
Danger zone mileage5,000–5,000 miMedian: 5,000 mi
Reported symptoms
- Adaptive cruise control misinterprets electronic speed limit signs
- Vehicle accelerates to 85MPH instead of 65MPH when cruise control is engaged
Pre-purchase check
Check calibration or settings of adaptive cruise control system, particularly in areas with upgraded electronic speed signage.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 5000, median 5000, and P75 5000 miles.
FORWARD COLLISION AVOIDANCE
Loss of Power with Warning Messages
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle loses power while on freeway
- Multiple warning messages display (4WD, Pre-Collision Assist, Hill Start Assist)
- Repeated instances of loss of power (approximately 5 times)
- Frequent display of warning messages (40-50 times in a week)
Pre-purchase check
Inspect the 4WD module and related electrical systems for faults or failures.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Unexpected Autonomous Braking
Danger zone mileage45–45 miMedian: 45 mi
Reported symptoms
- Vehicle braked on its own
- Dropped speed from 45 mph to 5 mph
- Displayed 'Brake Assistance' message on dashboard
- No warning before the incident
Pre-purchase check
Inspect forward collision avoidance system and check for software updates or sensor issues.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 45, median 45, and P75 45 miles.
FORWARD COLLISION AVOIDANCE
Unexpected Speed Reduction with Cruise Control
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle abruptly reduces speed from 65-70 mph to 40 mph
- Occurs while cruising on the freeway or expressway in the right lane
- Potential hazard of being rear-ended due to sudden speed drop
Pre-purchase check
Check calibration and functionality of the forward collision avoidance system and cruise control settings.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Unrequested Second-Row Seat Movement
Danger zone mileageMileage not reported
Reported symptoms
- Unrequested movement of second-row seats
- Seats may unlatch or fold unexpectedly while driving
Pre-purchase check
Inspect the easy entry seat fold switch for proper installation and functionality. Ensure surrounding trim bezel is correctly positioned to prevent binding or sticking.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL SYSTEM
Fuel System Complaints
Danger zone mileageMileage not reported
Reported symptoms
- Gas tank shaking the car after filling up
- Backup camera turning blue intermittently
- Delay in gear switching when reversing
- Windows not functioning properly (driverside)
Pre-purchase check
Inspect fuel system components and electronics related to multimedia and gearbox for abnormal behavior.
FUEL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Automatic Emergency Brake Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle lurches forward or backward when shifted into gear
- Collision with other vehicles due to malfunctioning collision detection system
Pre-purchase check
Inspect the automatic emergency brake program settings and ensure collision detection systems are functioning properly.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Faulty Fuel Pump
Danger zone mileageMileage not reported
Reported symptoms
- Car will not start after parking
- Issues with fuel supply
Pre-purchase check
Inspect the fuel pump for functionality and ensure there are no obstructions or leaks in the fuel system.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel Door Malfunction
Danger zone mileage10–10 miMedian: 10 mi
Reported symptoms
- Fuel door will not open
- Difficulty refueling vehicle
Pre-purchase check
Inspect the fuel door mechanism for obstruction or failure in the release mechanism.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 10, median 10, and P75 10 miles.
FUEL/PROPULSION SYSTEM
Fuel Leak from Fuel Line
Danger zone mileageMileage not reported
Reported symptoms
- Smell of gasoline while driving
- Gas dripping from under the engine
- Engine light code due to fuel line issue
Pre-purchase check
Inspect fuel lines for wear or contact with the vehicle frame, and check for leaks.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel Pickup Issue in Incline Situations
Danger zone mileage87–87 miMedian: 87 mi
Reported symptoms
- Car does not start when fuel level is at a quarter tank or lower on an incline
- Dashboard shows inaccurate distance to empty measurement
- Requires additional fuel to restart the car
- Car has to be moved to a level area to restart after stalling
Pre-purchase check
Inspect the fuel delivery system, specifically the fuel pickup mechanism, for functionality and ability to operate on inclines with low fuel levels.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 87, median 87, and P75 87 miles.
FUEL/PROPULSION SYSTEM
Fuel Pump Failure
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle would not turn over without warning lamps or messages present
- Diagnostic indicated need to replace fuel pump and fuel pump driver
Pre-purchase check
Check fuel pump and fuel pump driver functionality during inspection
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel System Hesitation and Stalling
Danger zone mileageMileage not reported
Reported symptoms
- Car hesitates when starting from a stop
- Requires pumping of the gas pedal to move
- Surging feeling during driving at or below 50 mph
- Concerns about potential stalling
Pre-purchase check
Check fuel delivery system components, including fuel pump and injectors; examine throttle response and air intake systems for irregularities.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Intermittent Stalling of Vehicle
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle stalls unexpectedly during driving
- Requires turning off and restarting to resume operation
- Occurs infrequently, with gaps of days to months between incidents
Pre-purchase check
Check the fuel/propulsion system components, including fuel delivery and electronic control systems for intermittent issues.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Issues with Fuel System and Electronics
Danger zone mileageMileage not reported
Reported symptoms
- Backup cameras malfunctioning (turning blue)
- Bluetooth echo persists after wiring replacement
- Gas tank shakes and moves the car when stopping
Pre-purchase check
Inspect wiring connections for backup cameras and Bluetooth system; assess fuel system for stability during vehicle stops.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Loss of Power During Acceleration
Danger zone mileageMileage not reported
Reported symptoms
- Delayed acceleration when pressing the pedal
- Loss of power for a few seconds before gaining speed
- Difficulty merging onto freeways
- Difficulty passing other vehicles
Pre-purchase check
Inspect the fuel system for any anomalies affecting acceleration and responsiveness.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Power Loss During Acceleration
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle occasionally loses power when accelerating
- Delayed response when pressing the accelerator
- Loss of power occurs during turns, lane changes, and straight driving
- Issue persists in various drive modes and with traction control off
Pre-purchase check
Recommended to check the fuel/propulsion system for any irregularities and inspect the traction control system for faults.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Strong Egg Odor from Exhaust
Danger zone mileageMileage not reported
Reported symptoms
- Strong egg odor from exhaust at low temperatures
- Odor noticeable after starting vehicle
- Odor dissipates after warming up
Pre-purchase check
Check fuel and exhaust system for potential leaks or failures that could cause unusual odors.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Transmission Gear Issue
Danger zone mileageMileage not reported
Reported symptoms
- Car moves forward when in reverse
- Jerking motion in reverse after a delay
- Jerking while accelerating
Pre-purchase check
Inspect transmission system, including gear engagement mechanisms and fluid levels.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Transmission Shifting Issues
Danger zone mileageMileage not reported
Reported symptoms
- Heavy shifting
- Missing shifts
- Slipping during shifts
- Engine RPM spikes up to 8k rpm and jerks forward during shifts and varying speeds. Needing to see manual on dashboard and driver's modes unavailable as warning signs. Loss of power and erratic RPM ranging from 2k to 5k rpm during highway driving.
Pre-purchase check
Inspect transmission fluid levels and condition, scan for error codes related to transmission performance, and examine transmission components for wear or malfunction.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Uncommanded Acceleration
Danger zone mileageMileage not reported
Reported symptoms
- Self-accelerating behavior
- Cruise control malfunctioning (verified off)
- Dash alert stating 'Braking applied, power reduced'
- Engine revving up to 6000 RPM while parking
Pre-purchase check
Inspect the fuel/propulsion system for potential faults in the throttle response and cruise control integration.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Unrequested Second-Row Seat Movement
Danger zone mileageMileage not reported
Reported symptoms
- Second-row seat moves unexpectedly
- Seat may unlatch and fold unexpectedly
- Potential risk of injury during driving
Pre-purchase check
Inspect the second-row outboard seat fold switch for proper installation and function, ensuring that the trim bezel does not obstruct its operation.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
GASOLINE
Multiple Mechanical Issues in Vehicle
Danger zone mileageMileage not reported
Reported symptoms
- Bluetooth echoing during calls
- Gas tank shaking when full to 3/4 full
- Backup camera turning blue intermittently
- Delayed gear switching when reversing; takes seconds to engage gear after shifting to reverse; intermittent issue with delay in gear switching when shifting to reverse or driving at low speeds; winter months causing redundancy of this issue; turning off and back on to reset gear engagement issues; window malfunction; driver's side window needs reset after cycling off and on; multiple complaints regarding various separate mechanical issues in a new vehicle
Pre-purchase check
Inspect vehicle electronics; check for loose connections or software issues; inspect gas tank assembly for secure fit; perform diagnostic on transmission response times; inspect backup camera wiring and software; test window motor functionality.
GASOLINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
HYDRAULIC
Hydraulic System Related Issues
Danger zone mileage15–15 miMedian: 15 mi
Reported symptoms
- Vibration felt in steering wheel and seat at highway speeds
- Loud rumble noise at certain speeds
- Vibration in rear view mirror at highway speeds
- Adaptive cruise control causes sudden braking without input from driver on highway speeds, causing passenger alarmment and discomfort in the vehicle's performance, particularly when overtaking other vehicles or driving on highways like I-75 or Alligator Alley. Inconsistent ABS engagement on dry roads during normal driving conditions, causing unusual braking behavior especially when turning or stopping abruptly.
Pre-purchase check
Inspect the hydraulic system components, check for any signs of wear and tear, verify the functionality of the adaptive cruise control system, and assess the braking system for any irregularities in operation especially related to ABS engagement and braking behavior during turns.
HYDRAULIC: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 15, median 15, and P75 15 miles.
LANE DEPARTURE
Back Up Camera Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Back up camera fails to engage intermittently
- Screen displays blue/black instead of camera view
- Causes blind spots while reversing
Pre-purchase check
Inspect the camera system for loose connections or software issues.
LANE DEPARTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LANE DEPARTURE
Blind Spot Detection Sensor Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Left-side blind spot sensor fails intermittently
- No warning displayed for vehicles in the blind spot
Pre-purchase check
Inspect blind spot detection sensors for functionality and calibration per manufacturer guidelines.
LANE DEPARTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LANE DEPARTURE
Intermittent Functionality of Lane Departure Components
Danger zone mileageMileage not reported
Reported symptoms
- Rear cameras stop functioning
- Cross traffic sensors stop functioning
- Blind spot warning stops functioning
Pre-purchase check
Check the electrical connections and fuses related to the lane departure system components.
LANE DEPARTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LANE DEPARTURE
Lane Departure Sensor Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- All sensors are non-functional
- Intermittent side sensor failure
- Middle row seat becomes stuck and moves unexpectedly
- Wipers malfunctioning only on high speed
Pre-purchase check
Check sensor functionality and connections; verify middle row seat mechanism and wiper motor operation.
LANE DEPARTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LANE DEPARTURE
Lane Departure System Issues
Danger zone mileageMileage not reported
Reported symptoms
- Screen turning blue
- Screen turning black
- Screen freezing
- Failures in navigation and hands-free calling
Pre-purchase check
Inspect the display system for software issues and possible hardware malfunctions. Check for updates or recalls that may apply to the technology involved.
LANE DEPARTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Acceleration Issue at Traffic Light
Danger zone mileageMileage not reported
Reported symptoms
- Car fails to accelerate when light turns green
- Driver experiences panic due to lack of acceleration
- Vehicle behaves as if running out of gas despite having fuel
Pre-purchase check
Inspect fuel system and throttle response for irregularities.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Air Compressor Leak
Danger zone mileageMileage not reported
Reported symptoms
- Compressor fails
- Leaking Freon
Pre-purchase check
Inspect the air compressor for signs of leakage and verify the integrity of the Freon containment system.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Auto/Stop Start System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle stops but does not restart when pressing the gas pedal
- Requires manual restart by switching to park
- Delayed engine restart taking up to 30 seconds
- Intermittent failure occurring multiple times over a short period
Pre-purchase check
Consider running diagnostics on the auto/start stop system, checking for software updates, and inspecting battery and electrical connections related to the system.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Backup Camera Failure
Danger zone mileageMileage not reported
Reported symptoms
- Backup camera fails to function after multiple repairs
- Intermittent functioning of backup camera before complete failure
Pre-purchase check
Inspect the backup camera system for loose connections and software updates.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Ballistic Panel Mounting Tab Breakage
Danger zone mileageMileage not reported
Reported symptoms
- Broken mounting tabs for ballistic panels in front doors
- Inability to securely mount ballistic panels
Pre-purchase check
Inspect the mounting tabs of the level III ballistic panels for signs of breakage or wear, especially in police interceptor utility vehicles.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Blue Screen Display Issue in Reverse
Danger zone mileageMileage not reported
Reported symptoms
- Blue screen appears when in reverse
- Message to contact dealer displays
- Low visibility issue while reversing
Pre-purchase check
Inspect the display system and reverse safety features for potential faults.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Burning Smell from Vents When Idle
Danger zone mileageMileage not reported
Reported symptoms
- Overpowering burning smell coming through vents
- Smoke noticeable from left side of engine compartment
- Smell dissipates when vehicle is in motion
Pre-purchase check
Inspect the left side of the engine compartment for any signs of overheating components or leaks that could cause burning odors.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Camera Display Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Backup camera intermittently not working
- Front camera intermittently not working
- Blue screen displayed on camera monitor
Pre-purchase check
Verify functionality of backup and front camera systems and inspect for any related software updates or known issues.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Camera Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Camera is not working
- Camera turns blue during operation
- Obstructed view while backing up
Pre-purchase check
Inspect the camera system for functionality and check for software updates or known issues related to the recall.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Camera and Radio Display Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Camera system frequently displays blue screen
- Radio screen remains blue and unusable
- Loss of Bluetooth connections multiple times
- Requires complete power cycle to reset
Pre-purchase check
Inspect the camera system and radio display for software issues and potential hardware faults. Ensure all firmware is up to date and check for any pending recalls.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Car Seat Detachment Issue
Danger zone mileageMileage not reported
Reported symptoms
- Car seat becomes stuck on base
- Difficulty detaching car seat from base
- Concerns about safety in emergencies
Pre-purchase check
Inspect the connection mechanism between the car seat and base for any signs of wear or defect.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Catalytic Converter Design Flaw
Danger zone mileage150,000–150,000 miMedian: 150,000 mi
Reported symptoms
- Exhaust fumes entering cabin
- Reported injuries due to exhaust exposure
Pre-purchase check
Inspect catalytic converters for cracks and verify if the vehicle has one-piece or multi-piece design.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 150000, median 150000, and P75 150000 miles.
OTHER / UNSPECIFIED
Child Restraint Arm Entrapment
Danger zone mileageMileage not reported
Reported symptoms
- Child unable to extract arm from forward facing belt path
- Child becomes distressed and cries
- Parent must pull over to assist
Pre-purchase check
Inspect child safety seat for design elements that may allow arm entrapment, evaluate adaptability in usage, especially for rear-facing children.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Chrome Trim De-lamination
Danger zone mileageMileage not reported
Reported symptoms
- De-lamination of chrome trim around window power buttons
- Sharp edges causing injury
Pre-purchase check
Inspect the chrome trim for signs of de-lamination and sharp edges that may pose a risk of injury.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Constant Shuddering at Mid Speeds
Danger zone mileageMileage not reported
Reported symptoms
- Constant shuddering between 30-45 mph
- Concern about reliability after previous rear axle replacement
Pre-purchase check
Inspect the drivetrain components, especially the rear axle and associated assemblies, for signs of wear or failure.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Cup Holder Base Failure
Danger zone mileageMileage not reported
Reported symptoms
- Items falling through the cup holder base
- Difficulty retrieving dropped items from the console
Pre-purchase check
Inspect the cup holder base for integrity and possible design flaws that allow items to fall through.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Cupholder Failure
Danger zone mileageMileage not reported
Reported symptoms
- Cupholder broken or non-functional
- Inability to securely hold cups or beverages
Pre-purchase check
Inspect the cupholder mechanism for damage or structural integrity.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Dashboard Adhesion Issue
Danger zone mileageMileage not reported
Reported symptoms
- Dashboard near the windshield is coming undone
- Visible detachment of dash components on the driver side
Pre-purchase check
Inspect the dashboard for loose or detaching components, especially around the windshield area.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Dashboard Separation Issue
Danger zone mileageMileage not reported
Reported symptoms
- Dashboard separation
- Concerns related to airbag functionality
- Potential for increased damage while driving
Pre-purchase check
Inspect the dashboard for separation and check airbag functionality.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Defective Rear Axle Bolt Replacement Issue
Danger zone mileageMileage not reported
Reported symptoms
- Inadequate repair service regarding rear axle bolt during recall
- Concern over safety issues due to unreplaced defective components
- Clarification needed on repair protocols by manufacturers
Pre-purchase check
Inspect the rear axle bolts for compliance with manufacturer safety standards and verify if recalls were properly executed.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Door Latch Mechanism Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Door unlatches unexpectedly
- Door does not latch properly
Pre-purchase check
Inspect the door latch mechanism for proper function and any signs of wear or damage.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Electrical System Issues
Danger zone mileage60–60 miMedian: 60 mi
Reported symptoms
- Multiple warning lights illuminated
- Inability to accelerate while driving
- Faulty 4WD system
- Braking issues in reverse
Pre-purchase check
Consider a thorough electrical system diagnostics, including potential issues with wiring and components related to safety features.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 60, median 60, and P75 60 miles.
OTHER / UNSPECIFIED
Emergency Brake and Auto Hold System Concerns
Danger zone mileage23,000–23,000 miMedian: 23,000 mi
Reported symptoms
- Vehicle sliding down an incline despite being in park and emergency brake engaged
- Intermittent 'Auto Hold system fault' error message
- Auto Hold system fails to activate when error is displayed
- Error resolves temporarily after vehicle restart
Pre-purchase check
Inspect emergency brake functionality and related components. Check Auto Hold system sensors and software for faults.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 23000, median 23000, and P75 23000 miles.
OTHER / UNSPECIFIED
Engine Shut Off at Idle
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle completely shuts off at a stoplight
- Multiple incidents reported without warning lights
- Frequent occurrences over an extended period
- Difficulty in restarting the engine after shutdown
Pre-purchase check
Conduct thorough diagnostics to check for intermittent electrical or fuel supply issues during idle conditions.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Excessive Play in Hitch Receiver
Danger zone mileageMileage not reported
Reported symptoms
- Hitch receiver moves within the receiver
- Potential damage to the receiver
- Safety risks due to torque application
- Plastic deformation of the hitch receiver
Pre-purchase check
Inspect the hitch receiver for excessive play and deformation; assess fitment and compatibility with receiver.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Exploding Windows
Danger zone mileageMileage not reported
Reported symptoms
- Back windshield exploded while parked
- Right passenger back window exploded while driving
Pre-purchase check
Inspect all windows for stress fractures or defects, check for installation quality, and review environmental exposure during operation.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Felt Liner Detachment
Danger zone mileageMileage not reported
Reported symptoms
- Felt liner coming off while driving
- Felt liner gets wet and heavy in snow and rain
- Felt liner ties up in tires
- Repeated failure of bolts securing liner
Pre-purchase check
Check the condition and attachment of the felt liner as well as the integrity of the bolts used to secure it.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Fuel Sloshing in Tank
Danger zone mileageMileage not reported
Reported symptoms
- Audible sloshing sounds during acceleration, braking, or turning
- Vibration felt under driver's foot
Pre-purchase check
Inspect the fuel tank design and mounting for proper containment and stability during dynamic conditions.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Hands-Free Lift Gate Sensitivity Issue
Danger zone mileageMileage not reported
Reported symptoms
- Lift gate closes unexpectedly when person is moving nearby
- Potential safety hazard due to unexpected closure
Pre-purchase check
Inspect the sensitivity settings and calibration of the hands-free lift gate system.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Inadequate Recall Repair
Danger zone mileageMileage not reported
Reported symptoms
- Resonant mid-frequency noise at low speeds
- Noise occurs over uneven surfaces
Pre-purchase check
Verify the quality and completeness of the recall repair performed on the component in question.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Inconsistent Performance of Back Up Camera and Bluetooth System
Danger zone mileageMileage not reported
Reported symptoms
- Back up camera displays a blue screen randomly
- Bluetooth echo persists after wiring replacement
- Gas tank shakes when car stops depending on fuel level
Pre-purchase check
Inspect the wiring and connections for the back up camera and Bluetooth system. Evaluate the gas tank mounting and support.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Infotainment System False Emergency Alerts
Danger zone mileageMileage not reported
Reported symptoms
- Infotainment system displays false emergency messages
- Messages seize the infotainment screen
- Messages appear during navigation use
- Driver distraction due to false alerts
Pre-purchase check
Inspect the infotainment system software for errors and provide driver education on message interpretation.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
LED Light Failure
Danger zone mileageMileage not reported
Reported symptoms
- Passenger side low beam not working
- LED lifetime not meeting expectations
Pre-purchase check
Inspect the passenger side low beam LED and surrounding electrical connections for functionality and wear.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Leaking Oil Filter Seal
Danger zone mileageMileage not reported
Reported symptoms
- Seal leaking oil
- High repair costs due to seal issue
Pre-purchase check
Inspect the seal near the oil filter for wear or damage, and replace as needed.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Loose Roof Window Cover/Headliner
Danger zone mileageMileage not reported
Reported symptoms
- Impeded rear vision
- Loose headliner
Pre-purchase check
Inspect the roof window cover and headliner for secure placement and integrity.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Loss of Vehicle Control after Recall Adjustments
Danger zone mileageMileage not reported
Reported symptoms
- Loud noise when park brake releases
- Front end feels like it's floating
- Unstable driving on dry roads
- Loss of control on icy roads
Pre-purchase check
Check park brake system and vehicle handling after recall fixes.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Low Frequency Resonating Sound in Cabin
Danger zone mileageMileage not reported
Reported symptoms
- Low resonating frequency sound at low speeds
- Sound created over uneven road surfaces
Pre-purchase check
Inspect cabin insulation and check for loose components that may transmit road vibrations.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Navigation System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Navigation system shows no GPS signal
- Navigation system does not recognize current vehicle position
- Clock fails to work upon starting vehicle when navigation is not in use
Pre-purchase check
Check GPS antenna connection, software updates, and navigation system calibration.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Non-Sale Vehicle with Recall Issues
Danger zone mileageMileage not reported
Reported symptoms
- Buyer feels unsafe in the vehicle
- Lack of communication from dealership
- Unresponsiveness from buyback department
- Confusion regarding recall status
Pre-purchase check
Verify recall information and ensure vehicle compliance with safety regulations.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Panoramic Roof Shade Roller Failure
Danger zone mileageMileage not reported
Reported symptoms
- Interior panoramic roof shade not retracting
- Broken roller mechanism
Pre-purchase check
Inspect the panoramic roof shade mechanism for physical damage or blockage and assess the roller for proper function.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Panoramic Sunroof Failure
Danger zone mileageMileage not reported
Reported symptoms
- Panoramic sunroof shade fails to operate
- Plastic clips that hold the sunroof shade break or damage
- Sunroof shade falls due to broken components
Pre-purchase check
Inspect the panoramic sunroof and associated clips for damage or failure; consider evaluating similar models for recurring issues.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Peeling Metal on Window Switches
Danger zone mileageMileage not reported
Reported symptoms
- Black metal pieces peeling off window switches
- Sharp edges causing cuts on fingers
- Replacement needed for faulty window switches
Pre-purchase check
Inspect window switches for peeling metal and sharp edges, especially on driver and passenger sides.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Rear Axle Bolt Snapping
Danger zone mileageMileage not reported
Reported symptoms
- Differential falls out
- Rear wheel axles and driveshaft break out of position
Pre-purchase check
Inspect the rear axle bolts for integrity and proper torque specifications. Check for signs of wear or any previous repairs.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Rear Camera Failure
Danger zone mileageMileage not reported
Reported symptoms
- Blue screen
- Blank screen
Pre-purchase check
Check camera connections and ensure software is up to date.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Rear Camera and Hatch Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Rear camera shows blue screen instead of image when reversing
- Hatch randomly closes while user is accessing cargo
- Hatch opens on its own when user is away from vehicle
Pre-purchase check
Inspect rear camera module and software functionality; check rear hatch mechanism and sensor integrity.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Rear End Failure
Danger zone mileage100,000–100,000 miMedian: 100,000 mi
Reported symptoms
- Complete rear end failure
- Malfunction of crash alert system
- Locking system malfunction
Pre-purchase check
Inspect the rear differential and associated components for wear or failure; check electrical systems for malfunctions.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 100000, median 100000, and P75 100000 miles.
OTHER / UNSPECIFIED
Rear Tire Locking Issue
Danger zone mileageMileage not reported
Reported symptoms
- Rear passenger tire locked/stuck while driving
- Vehicle lost control and crashed into guardrails
- Brief stalling of the vehicle when turned on
- Loud pop from the tire after being offloaded from tow truck
Pre-purchase check
Inspect the rear passenger tire mechanism for locking issues and evaluate electrical system for potential contributing factors.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Rear View Visibility Issues
Danger zone mileageMileage not reported
Reported symptoms
- Rear view camera malfunction
- Sunroof shade dropping inside vehicle
- Peeling metal on door buttons leading to injury
Pre-purchase check
Inspect rear view camera functionality, sunroof shading mechanism, and the condition of door button materials for safety.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Rear Windshield Shattering in Extreme Cold
Danger zone mileageMileage not reported
Reported symptoms
- Rear windshield shattered without impact
- Temperature at the time of shattering was -3 degrees
- Defroster was in use during the incident
Pre-purchase check
Inspect the rear windshield for manufacturing defects and check the defroster functionality and its impact on glass temperature.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Sagging Sunshade
Danger zone mileageMileage not reported
Reported symptoms
- Sunshade is sagging
- Repeated occurrence of sagging
Pre-purchase check
Check the sunshade installation and support mechanisms for wear or failure.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Security Vulnerability with Key Fob
Danger zone mileageMileage not reported
Reported symptoms
- Inability to securely lock vehicle when key fob is near
- Unauthorized unlocking of vehicle doors from a distance
- Potential for vehicle theft
- Risk of passenger abduction or theft of contents
Pre-purchase check
Review key fob and locking system functionality to ensure proper security measures are in place.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Sunroof Shade Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Sunroof shade won't open
- Sunroof shade blocks rear mirror view
Pre-purchase check
Inspect the sunroof shade mechanism for obstructions or mechanical failure.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Sunroof Sunshade Clip Failure
Danger zone mileageMileage not reported
Reported symptoms
- Sunroof sunshade snapped clip off
- Sunshade hangs down
- Blocked rear view visibility
Pre-purchase check
Inspect the sunroof sunshade for clip integrity and functionality.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Sunshade Mechanism Failure
Danger zone mileageMileage not reported
Reported symptoms
- Plastic clip dislodged from the assembly mechanism
- Obstruction of driver's vision due to sunshade malfunction
Pre-purchase check
Inspect the sunshade assembly and components for secure attachment and proper function.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Sync System Update Issues
Danger zone mileageMileage not reported
Reported symptoms
- Unresponsive display
- Errors thrown
- Display shuts off during driving
- Delay during operation (notably in reverse)
Pre-purchase check
Check for firmware updates and assess the responsiveness of the Sync system, especially during reverse operation.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Transmission Delay in Reverse and Drive
Danger zone mileageMileage not reported
Reported symptoms
- Delay when going into reverse
- Car moves forward while in reverse
- Jerking motion when shifting into reverse
- Delay in going into drive from reverse
Pre-purchase check
Inspect transmission system for delays and shifting issues.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Transmission/Gear-Selection Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle does not remain in selected gear (Drive or Reverse)
- Automatically returns to Park position
- Vehicle becomes immobile and disabled
Pre-purchase check
Inspect the transmission and gear-selection system for functionality and faults.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Uncontrolled Acceleration
Danger zone mileageMileage not reported
Reported symptoms
- Spontaneous acceleration without driver input
- Brakes failing to engage when applied
Pre-purchase check
Investigate for potential electronic or mechanical failures related to throttle control or braking systems.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Unexpected Acceleration While Braking
Danger zone mileageMileage not reported
Reported symptoms
- Car surged forward unexpectedly while foot on brake
- Car felt like it wanted to surge forward when braking
Pre-purchase check
Check for issues with braking system and electronic throttle control.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Unexpected Self-Acceleration
Danger zone mileageMileage not reported
Reported symptoms
- Self-accelerating vehicle when brakes are released
- Engine revs excessively up to 6000 RPM
- Braking alert displayed on dashboard
- Vehicle behaves as if cruise control is activated despite being off
Pre-purchase check
Check for issues with the throttle control system and verify no mechanical binding of the accelerator pedal. Inspect the brake and cruise control systems for faults or miscommunications.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Vehicle Movement Malfunction in Reverse Gear
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle moves forward while in reverse gear
- Difficulty reversing safely
Pre-purchase check
Inspect the vehicle's transmission and gear shifting mechanism for proper function and alignment.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Vehicle Rollaway While in Park
Danger zone mileageMileage not reported
Reported symptoms
- Car rolled down driveway while in park
- Repeated occurrences (three times)
Pre-purchase check
Evaluate the parking system and verify the functionality of the gear shift and parking brake.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Vehicle Will Not Start with Error Message
Danger zone mileageMileage not reported
Reported symptoms
- Error message 'Stop Safely Now' displayed upon starting vehicle
- Vehicle does not start after being parked
- Accessory power functions (radio, lights, power windows) but engine will not start
Pre-purchase check
Inspect battery connections and condition, check for any hidden error codes or electrical issues.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Delayed Transmission Engagement
Danger zone mileageMileage not reported
Reported symptoms
- Delayed gear engagement when moving from Park to Reverse or Drive
- Intermittent failure of rearview camera activation
- Unexpected vehicle movement after delay when shifting gears
Pre-purchase check
Inspect the transmission system for delayed response issues and check rearview camera activation timing.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Electrical Component Failure in Power Train
Danger zone mileageMileage not reported
Reported symptoms
- Power saver mode activated
- All wheel drive not available
- Electrical components failing including power steering and brake assist
- Traction control malfunctioning
Pre-purchase check
Inspect battery connections and electrical system integrity; check for software updates.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Engine Overheating Due to Coolant Contamination
Danger zone mileage47,000–47,000 miMedian: 47,000 mi
Reported symptoms
- Vehicle warning light indicating overheating
- Engine shutdown
- Repeated overheating upon restart
Pre-purchase check
Inspect for coolant contamination in the oil and assess the cooling system functionality.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 47000, median 47000, and P75 47000 miles.
POWER TRAIN
Engine Power Loss and Catastrophic Failure
Danger zone mileage11,049–11,049 miMedian: 11,049 mi
Reported symptoms
- Reduced engine power while driving
- Inability to maintain highway speeds
- Complete loss of engine power
- Unsuccessful starting attempts with abnormal engine noise
Pre-purchase check
Inspect engine for metal shavings and internal component failures; check maintenance records for service history.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 11049, median 11049, and P75 11049 miles.
POWER TRAIN
Engine Stalling During Cruise Control
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle jerked as if brakes were tapped
- Engine stalled without warning
- No dash lights or warning alarms present prior to stalling
- Loss of acceleration when attempting to re-engage power
Pre-purchase check
Inspect fuel pump and related sensors; check for possible low pressure issues in the fuel system.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Flex Pipe Rattling
Danger zone mileageMileage not reported
Reported symptoms
- Rattling noises from under vehicle
- Pipe hanging from under car
Pre-purchase check
Inspect flex pipe for damage and secure attachment.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Hard Shifting Transmission
Danger zone mileageMileage not reported
Reported symptoms
- Transmission shifts very hard when slowing down
- Vehicle bucks forward during hard shifting
- Driver feels forward force from harsh transmission behavior
Pre-purchase check
Inspect transmission for debris and overall condition; consider fluid quality assessment.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Insufficient Rear Differential Bolt
Danger zone mileageMileage not reported
Reported symptoms
- Loss of drive shaft stability
- Risk of catastrophic failure
- Increased potential for injury during operation
Pre-purchase check
Inspect the rear differential for the number of bolts securing it, and compare with manufacturer specifications for verification.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Intermittent Power Train Issues
Danger zone mileageMileage not reported
Reported symptoms
- Bucking
- Running poorly
- Not shifting properly
- Random warning lights
Pre-purchase check
Inspect power train components and electronic systems for faults or malfunctions.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Loud Sound When Braking or Navigating Obstacles
Danger zone mileageMileage not reported
Reported symptoms
- Loud sound during braking
- Loud sound when navigating speed bumps
- Loud sound on entering/exiting parking ramps
Pre-purchase check
Check for recall notifications and inspect power train components related to braking.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Potential Rear Axle Bolt Fracture
Danger zone mileageMileage not reported
Reported symptoms
- Fear for safety due to potential part failure
- Delay in repair due to unavailability of replacement part
Pre-purchase check
Inspect rear axle bolt for signs of wear or damage; verify availability of replacement parts for timely repair.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Loss During Acceleration
Danger zone mileageMileage not reported
Reported symptoms
- Complete loss of power from a stop
- Flashing warning lights on dashboard
- Unusual angle of rear axle
- Detached rear axle bolt
Pre-purchase check
Inspect the rear axle alignment and secure all bolts to manufacturer specifications. Check for any signs of wear or failure in power train components.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Loss in 4WD Mode
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle loses power while driving on the freeway
- Warning messages display (Pre-Collision Assist, Hill Start Assist)
- Multiple occurrences of power loss
- Frequent warning messages prior to failure
Pre-purchase check
Inspect the 4WD module for faults or failures.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train - Rolling While in Park
Danger zone mileageMileage not reported
Reported symptoms
- Car rolled down driveway while in park
- Potential risk of injury from uncontrolled movement
Pre-purchase check
Inspect the power train system and transmission settings to ensure proper engagement in park mode.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Complaint
Danger zone mileageMileage not reported
Reported symptoms
- Unspecified issue reported in complaint documentation.
- No detailed symptoms provided.
Pre-purchase check
Review attached documentation for specific details regarding the complaint.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Component Issue
Danger zone mileageMileage not reported
Reported symptoms
- Clutch failure
- Difficulty starting vehicle
- Warranty confusion regarding coverage
Pre-purchase check
Check the start mechanism and its connection to the powertrain components.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Engagement Issue
Danger zone mileageMileage not reported
Reported symptoms
- Awful noise from power train
- Dash lights malfunctioning
- 'Cannot shift to park' error on dashboard
- Vehicle attempts to roll when shifted to park
Pre-purchase check
Inspect power train components and software for potential malfunctions or updates necessary for safe vehicle operation.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Failure
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle experienced a power train failure while driving
- Unpredictable gear jumping
- Vehicle became immobile
- Service engine wrench light appeared
Pre-purchase check
Power train system available for inspection upon request.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Failure
Danger zone mileageMileage not reported
Reported symptoms
- Transmission failure
- Electrical component failure
Pre-purchase check
Inspect transmission and electrical components for signs of wear or failure.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Gear Switching Issues
Danger zone mileageMileage not reported
Reported symptoms
- Struggling to switch gear
- Loss of power while driving
Pre-purchase check
Inspect transmission fluid levels and condition, check for diagnostic trouble codes (DTCs), and examine the clutch (if applicable) or automatic transmission components.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Issues
Danger zone mileageMileage not reported
Reported symptoms
- Difficulty shifting gears
- Delayed shifting
- Slipping between gears
- Jerking motions during acceleration','Stalling when moving from a stop','Leaking oil under transmission pan','Noises in the transmission
Pre-purchase check
Inspect the transmission for fluid leaks, check for proper fluid levels, and assess the condition of the gear shifting mechanism.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Loss of Power and Grinding Gears
Danger zone mileageMileage not reported
Reported symptoms
- Loss of power while driving
- Grinding noise from gears
- Warning displayed on instrument panel
- Need to shift to park and then drive to resume operation
Pre-purchase check
Inspect power train components for signs of wear or failure; check transmission fluid levels and conditions; evaluate for potential electronic faults.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Lurching/Jolting
Danger zone mileageMileage not reported
Reported symptoms
- Lurching while driving
- Jolting during operation
Pre-purchase check
Visit a dealership for a comprehensive inspection of the power train system, especially if symptoms persist.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Alerts about power train malfunction
- Automatic speed reduction
- Transmission slipping
- Failure to shift into gear
Pre-purchase check
Inspect power train system and transmission for errors or irregularities in operation.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Repair Inaccessibility
Danger zone mileageMileage not reported
Reported symptoms
- Delay in repair due to lack of special tools
- Available parts not being used for repairs
- Frustration with dealership support
Pre-purchase check
Verify dealership access to required tools for repairs.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Response Delay
Danger zone mileageMileage not reported
Reported symptoms
- No response when pushing gas pedal
- No acceleration when vehicle is in electric mode
- No acceleration when switching to gas
Pre-purchase check
Inspect the hybrid power train system and check for any communication failures or hardware malfunctions.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Shift Failure
Danger zone mileageMileage not reported
Reported symptoms
- Failure to shift gears
- Vehicle won't accelerate
- Slows down unexpectedly in traffic
Pre-purchase check
Inspect the power train and transmission system for any signs of wear or malfunction.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Shifting Delays
Danger zone mileageMileage not reported
Reported symptoms
- Delayed shifting from drive to reverse
- Delayed shifting from reverse to drive
- Slow response when shifting to neutral
Pre-purchase check
Inspect transmission control and software updates; verify if all recall maintenance has been performed.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train System Alert
Danger zone mileageMileage not reported
Reported symptoms
- Alerts indicating power train system issues
- Inability to use cruise control
- Multiple warning alerts appearing
Pre-purchase check
Inspect the power train system and related electronic components for faults or errors to address alert issues.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Transmission Issues
Danger zone mileageMileage not reported
Reported symptoms
- Heavy shifting
- Missing shifts
- Slipping transmission
- RPM spikes (7-8k) before jerking forward at lower speeds during normal driving conditions, specifically in residential areas or normal trafficways; loss of power and sudden RPM drop (2k to 4-5k) on the highway; hard jerking after shifts; dashboard warnings prompting to see manual and indicating that drive modes are unavailable; loss of acceleration leading to coasting to a stop
Pre-purchase check
Check transmission fluid levels, inspect for fault codes in the transmission control module, and verify the operation of shifting mechanisms and sensors.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Vibration Issue
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle shakes between 1000rpm-1500rpm
- Vibrating while driving or stationary at specified RPM range
- Hesitation during acceleration under load
Pre-purchase check
Check for any Technical Service Bulletins related to powertrain vibration and inspect the power train components for alignment and balance issues.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Rear Axle Bolt Failure
Danger zone mileageMileage not reported
Reported symptoms
- Snapped rear axle bolt
- Repeated failure within two years
Pre-purchase check
Inspect rear axle bolts for wear and ensure proper torque specifications are applied during installation.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Rear Axle Bolt Fracture
Danger zone mileageMileage not reported
Reported symptoms
- No prior symptoms or warnings noted.
- Damage to differential, axles, and mounting bushing.
Pre-purchase check
Inspection of rear axle components and associated damage is recommended to determine the integrity of the power train system.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Rear Axle Bolt Fracture Post-Recall
Danger zone mileageMileage not reported
Reported symptoms
- Loud noise from rear end
- Vehicle requires towing for inspection
Pre-purchase check
Inspect rear axle components, specifically the bolt for signs of fracture or failure.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Rear Axle Bolt Shear
Danger zone mileageMileage not reported
Reported symptoms
- Significant metal shavings in rear differential
- Damage to multiple components due to bolt failure
Pre-purchase check
Inspect the rear axle assembly for signs of wear or damage, particularly the bolt and differential.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Rear Differential/Axle Bolt Failure
Danger zone mileageMileage not reported
Reported symptoms
- Rear differential/axle bolt broke
- Vehicle became unsafe
- Vehicle became inoperable
Pre-purchase check
Inspect rear differential and axle bolts for wear or damage.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Transmission Clutch Failure
Danger zone mileageMileage not reported
Reported symptoms
- Transmission clutch failure leading to the need for a new transmission.
- Gear shifting issues.
Pre-purchase check
Inspect the transmission system for wear and tear on the clutch components.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Transmission Cooler Rupture
Danger zone mileage42,319–42,319 miMedian: 42,319 mi
Reported symptoms
- Mixing of fluid/coolant with glycol-acid
- Dissolved wiring insulation
- Delaminated clutch plates
- Systemic short circuits in electrical system and CAN-bus issues
Pre-purchase check
Inspect transmission cooler integrity and potential fluid contamination effects on wiring and electrical systems.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 42319, median 42319, and P75 42319 miles.
POWER TRAIN
Transmission Failure
Danger zone mileageMileage not reported
Reported symptoms
- Sudden loss of power while driving
- Hard to control vehicle after incident
Pre-purchase check
Inspect transmission components for internal failures and assess for necessary replacement or repairs.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Transmission Failure
Danger zone mileage25,000–25,000 miMedian: 25,000 mi
Reported symptoms
- Transmission jerking during acceleration
- Loss of power while driving
- Inability to accelerate
- Low and discolored transmission fluid sightings
Pre-purchase check
Regularly check transmission fluid levels and condition. If issues arise, seek a mechanic’s evaluation for clutches and overall transmission health.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 25000, median 25000, and P75 25000 miles.
POWER TRAIN
Transmission Failure in Park Position
Danger zone mileageMileage not reported
Reported symptoms
- Transmission does not engage into park position
- Vehicle rolls when in park
- Loss of motive power while driving
Pre-purchase check
Check for diagnostic trouble codes related to transmission functionality and verify vehicle VIN against recall database.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Transmission Hesitation and Hard Shifting
Danger zone mileageMileage not reported
Reported symptoms
- Transmission hesitates for several seconds
- Hard shifting when transitioning to reverse
Pre-purchase check
Inspect transmission fluid levels and quality. Check for error codes and perform a diagnostic on the transmission control module.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Transmission Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- 10 speed transmission malfunction
- needs replacing
Pre-purchase check
Inspect transmission system for faults and abnormal functionality.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Transmission Shifting Issues After Recall Service
Danger zone mileageMileage not reported
Reported symptoms
- Transmission exhibits erratic shifting patterns
- Does not shift out of first gear
- Intermittent noise during shifting
Pre-purchase check
Consult a certified technician to diagnose transmission behavior and inspect potential impact of previous service recall.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Transmission/Gear-Selection Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle does not remain in selected gear (Drive or Reverse)
- Vehicle returns to Park when Drive or Reverse is selected
- Vehicle becomes immobile and unable to move
Pre-purchase check
Inspect the transmission and gear-selection system for malfunctions or faults.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Turbo Defect and Associated Repairs
Danger zone mileage13,000–13,000 miMedian: 13,000 mi
Reported symptoms
- Blue gray smoke on startup
- Rough idle
- Antifreeze burning smell
Pre-purchase check
Inspect turbochargers for oil leaks and verify proper installation of engine components and hoses after repairs.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 13000, median 13000, and P75 13000 miles.
POWER TRAIN
Turbocharger/Supercharger Issues
Danger zone mileageMileage not reported
Reported symptoms
- Powertrain inoperable
- Turbocharger/Supercharger waste gate stuck closed
- Underboost error code P0299
Pre-purchase check
Inspect turbocharger and waste gate function for proper operation.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Unexpected Rolling of Vehicle
Danger zone mileage80,000–80,000 miMedian: 80,000 mi
Reported symptoms
- Car rolled backwards while parked on an incline
- Transmission requiring replacement under 80,000 miles
- Un-smooth driving experience prior to incident
Pre-purchase check
Inspect the transmission system and parking brake functionality to ensure proper operation and prevent unintended rolling.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 80000, median 80000, and P75 80000 miles.
SEAT BELTS
Unrequested Seat Movement
Danger zone mileageMileage not reported
Reported symptoms
- Unrequested movement of second-row seat
- Telematics indicates issue
Pre-purchase check
Inspect the mechanism controlling the second-row seat for malfunctions.
SEAT BELTS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
3rd Row Seat Locking Issue
Danger zone mileageMileage not reported
Reported symptoms
- 3rd row seat can lock and pin passenger when fold button is hit
- seat does not release unless reset with simultaneous button press
- temporary measure taken to prevent seat use
Pre-purchase check
Inspect the functionality of the 3rd row seat fold mechanism and the reset procedure for proper operation.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Front Passenger Seat Overheating
Danger zone mileageMileage not reported
Reported symptoms
- Overheating of front passenger seat
- Burn injuries reported
Pre-purchase check
Inspect heated seat controls and wiring for defects or failures.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Loose Passenger Seat
Danger zone mileageMileage not reported
Reported symptoms
- Seat shakes when vehicle is moving
- Seat rattles loudly when unoccupied
Pre-purchase check
Check seat anchoring and components for security and wear.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Seat Locking Mechanism Failure
Danger zone mileageMileage not reported
Reported symptoms
- Front seats dropped into a fully reclined position
- Front seats locked in reclined position
Pre-purchase check
Inspect seat locking mechanisms for functionality and integrity.
SEATS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Third Row Seat Electrical Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Third row seat not moving up or down
- Delay in service response from dealership
- Need for replacement of buttons/switches
Pre-purchase check
Inspect electrical components related to seat operation, including switches and control modules.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Third Row Seat Stuck Issue
Danger zone mileageMileage not reported
Reported symptoms
- 3rd row seating becomes stuck
- Seats cannot be moved manually
- Seats remain in half open/closed position
- Lack of headrest capability when stuck
Pre-purchase check
Inspect the mechanical components of the 3rd row seating system for obstructions or malfunctions that prevent movement.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Braking System Issues
Danger zone mileage23,000–23,000 miMedian: 23,000 mi
Reported symptoms
- Vehicle sliding while in park on incline
- Auto Hold system fault error
- Auto Hold malfunctioning intermittently
Pre-purchase check
Inspect the functionality of the emergency brake and the Auto Hold system for issues with grip and electronic faults.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 23000, median 23000, and P75 23000 miles.
SERVICE BRAKES
Delayed Release of Electric Parking Brake
Danger zone mileageMileage not reported
Reported symptoms
- Car jerks forward or backward when accelerating due to delayed release of parking brake
- Electric parking brake engages automatically when shifting to park
- Parking brake does not release until accelerator is applied
Pre-purchase check
Inspect the electric parking brake system for delays in release when shifting from park to drive or reverse.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Delayed Transmission Gear Engagement and Rearview Camera Activation
Danger zone mileageMileage not reported
Reported symptoms
- Delayed engagement of transmission when shifting from Park to Drive/Reverse
- Delayed activation of rearview camera
- Unexpected vehicle movement post gear selection
Pre-purchase check
Inspect transmission linkage and delay mechanism. Check if the rearview camera system is synchronized with the transmission.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Loud Popping Noise from Rear Brakes
Danger zone mileageMileage not reported
Reported symptoms
- loud popping metal sound from rear brakes
- noise occurs as vehicle starts to move
Pre-purchase check
Inspect rear brake components and hardware for wear, damage, or improper installation.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Service Brake Contamination
Danger zone mileageMileage not reported
Reported symptoms
- Parking brake warning light activated
- Contaminated braking system identified
- Potential for complete braking system failure
Pre-purchase check
Inspect the integrity and design of cupholders for potential spills affecting critical components.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Service Brake Failure
Danger zone mileageMileage not reported
Reported symptoms
- Sound of grinding and screeching when driving
- Inability to accelerate despite pressing the gas pedal
- Vehicle acts as if it is in park while driving
Pre-purchase check
Inspect the brake system for any signs of wear or malfunction, and check for any relevant recalls affecting the specific vehicle VIN.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Service Brake Failure Related to Parking Brake
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle rolls unexpectedly while parked with parking brake engaged
- Loss of vehicle control when parked on an incline
Pre-purchase check
Inspect the functionality of the parking brake system, including its engagement strength and any potential wear or malfunction in the braking components.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Service Brake Issues
Danger zone mileage15–15 miMedian: 15 mi
Reported symptoms
- Vibration at 35 MPH
- Vibration felt in steering wheel and seat
- Loud rumble during vibration
- Vibration in rear view mirror at highway speeds after driving short distances; resolves temporarily after extended driving time
Pre-purchase check
Inspect brake system for uneven wear and possible issues with ABS activation and adaptive cruise control sensitivity.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 15, median 15, and P75 15 miles.
SERVICE BRAKES
Service Brake Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle lurches forward or backward when shifted into gear
- Collision with other vehicles due to malfunctioning collision detection system
Pre-purchase check
Investigate the automatic emergency brake system and collision detection system for faults or improper installation after service.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Service Brake Noise and Delay in Repair
Danger zone mileageMileage not reported
Reported symptoms
- Loud sound when braking
- Noise when navigating obstacles
- Persistent braking issue
Pre-purchase check
Inspect the brake components for wear and proper function; check for any recalls or service updates related to the brakes.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Service Brakes
Danger zone mileageMileage not reported
Reported symptoms
- Spongy brake feel
- Complete brake failure
- Air in brake lines
- Brake fluid leaking from fittings and connections
Pre-purchase check
Inspect brake lines for air and leaks, check actuator adjustments, and examine parking brake software settings.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Service Brakes and ADAS Failure
Danger zone mileageMileage not reported
Reported symptoms
- Braking system failure
- ADAS malfunction
Pre-purchase check
Inspect brake system and ADAS functionality; verify parts availability and dealership communication.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Unexpected Acceleration While Braking
Danger zone mileageMileage not reported
Reported symptoms
- Car accelerates unexpectedly when pressing brake
- Car feels like it surges forward while braking
Pre-purchase check
Inspect brake system, including electronic controls and brake pedal sensor functionality.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Unintended Hard Braking
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle slams to a complete stop while driving
- Audible clicking sound prior to stopping
Pre-purchase check
Seek thorough diagnostic evaluation focusing on the PCM and brake system functionality during driving conditions, especially at speeds 30-35 mph.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Loss of Power Steering Functionality
Danger zone mileageMileage not reported
Reported symptoms
- Loss of power steering while driving at high speed
- Transmission code warning flashed
- Instrument cluster malfunction
- Temporary restoration of power steering after vehicle restart
Pre-purchase check
Inspect for software updates and check the function of the instrument cluster and power steering system.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Power Steering Assist Dropout
Danger zone mileage42,319–42,319 miMedian: 42,319 mi
Reported symptoms
- Complete power steering assist dropout
- Steering locked during a turn
- Respiratory tract irritation
- Dizziness
Pre-purchase check
Inspect for transmission cooler rupture and wiring insulation damage due to fluid contamination.
STEERING: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 42319, median 42319, and P75 42319 miles.
STEERING
Steering Component - Bent Tie Rod
Danger zone mileage9,400–9,400 miMedian: 9,400 mi
Reported symptoms
- Front tires showing excessive wear
- Blown tire incident
- Initial dealer alignment diagnosis
Pre-purchase check
Inspect the steering components, especially the tie rod and alignment settings, for any visible damage or malfunctions.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 9400, median 9400, and P75 9400 miles.
STEERING
Steering Component Issues Related to Recall Repairs
Danger zone mileageMileage not reported
Reported symptoms
- Resonant mid-frequency sound at low speeds
- Noise over uneven surfaces
Pre-purchase check
Inspect steering components for proper installation and functionality post-repair.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering Sticking
Danger zone mileageMileage not reported
Reported symptoms
- Steering is sticking or unresponsive during operation.
- Difficulty in turning the steering wheel.
Pre-purchase check
Inspect the steering components for obstructions, lubrication issues, or mechanical damage.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Wheel Well Snow and Ice Buildup
Danger zone mileageMileage not reported
Reported symptoms
- Restricted wheel rotation
- Decreased steering response
- Potential loss of control in icy conditions
Pre-purchase check
Inspect wheel wells for snow and ice accumulation, especially after driving in cold and snowy conditions.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Body Cladding Detachment
Danger zone mileage80–80 miMedian: 80 mi
Reported symptoms
- Blow-out of tire due to body cladding detachment
- Body cladding coming off while driving at high speeds
- Damage to tire and rim from lodged cladding
Pre-purchase check
Inspect body cladding for secure attachment and signs of wear or damage, especially in high wind areas.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 80, median 80, and P75 80 miles.
STRUCTURE
Clogged Sunroof Drains Leading to Water Intrusion
Danger zone mileageMileage not reported
Reported symptoms
- Water pouring into trunk from sunroof area
- Mold growth on headliner
Pre-purchase check
Regularly inspect and clean sunroof drains to prevent clogging and potential leaks.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Cracking Side Panels
Danger zone mileageMileage not reported
Reported symptoms
- Cracks appearing on panels next to the windows
- Cracks due to heat and cold fluctuations
Pre-purchase check
Inspect the side panels for cracks, especially if in areas with extreme temperature variations.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Dashboard Separation
Danger zone mileageMileage not reported
Reported symptoms
- Dashboard top lifting up
- Dashboard coming apart on driver's side
Pre-purchase check
Inspect the dashboard for signs of detachment or separation and assess the condition of mounting points.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Hood Latch Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Hood unexpectedly flew open while driving
- Obstructed visibility due to hood impact on windshield
- Damage to windshield from hood impact
Pre-purchase check
Inspect the hood latch and secondary safety latch for proper functionality and any signs of malfunction or wear.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Hood Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Hood flew up while driving
- Windshield caved inward
- Inability to see due to hood obstruction
- Danger of hood impacting passenger area
Pre-purchase check
Inspect hood latch mechanism and verify sensor functionality related to hood status.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Improper Recall Installation
Danger zone mileageMileage not reported
Reported symptoms
- Clicking noise when going into gear
- Rear subframe movement
- Free play in the rear subframe
- Unsafe to drive condition
Pre-purchase check
Inspect the installation of recall remedies and assess the integrity of structural components, especially the rear subframe for proper attachment and function.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Loose Exterior Windshield Trim
Danger zone mileageMileage not reported
Reported symptoms
- Wind noise inside the vehicle while in operation
- Windshield trim coming off while driving
Pre-purchase check
Inspect the exterior windshield trim for tightness and secure attachment to prevent detachment during vehicle operation.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Loose Roof Luggage Racks
Danger zone mileageMileage not reported
Reported symptoms
- Luggage racks are loose on both sides of the roof
- Flapping noise or movement at high speeds
Pre-purchase check
Inspect the tightness and securement of the roof luggage racks, especially at high speeds.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Loose Roof Window Cover/Headliner
Danger zone mileageMileage not reported
Reported symptoms
- Impeded rear visibility due to looseness of the roof window cover/headliner.
- Headliner retracts improperly.
Pre-purchase check
Inspect the roof window cover and headliner for any signs of looseness or misalignment.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Low Frequency Cabin Noise
Danger zone mileageMileage not reported
Reported symptoms
- Low resonating frequency sound
- Deep bass sound throughout the cabin when driving over uneven surfaces
Pre-purchase check
Inspect the vehicle's structural components and interior noise dampening materials for wear or damage.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Peeling Chrome on Window Switch
Danger zone mileageMileage not reported
Reported symptoms
- Chrome peeling off window switch
- Sharp edges causing cuts
Pre-purchase check
Inspect the chrome finish on window switches for peeling or sharp edges that could pose a safety risk.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Roof Trim Detachment
Danger zone mileageMileage not reported
Reported symptoms
- Roof trim blew off
- Driver side trim affected
Pre-purchase check
Inspect roof trim for secure attachment and integrity, especially at the driver side.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Windshield Crack Expansion
Danger zone mileageMileage not reported
Reported symptoms
- Front windshield cracked
- Crack began at the bottom and expanded upwards
- No external impact reported
Pre-purchase check
Inspect windshield for signs of stress or manufacturing defects.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
CV Joint Failure
Danger zone mileage30,000–30,000 miMedian: 30,000 mi
Reported symptoms
- Grease leaking from CV joint
- Noise or knocking sound when turning or accelerating
Pre-purchase check
Inspect CV joints for signs of damage, grease leakage, and overall condition during routine maintenance.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 30000, median 30000, and P75 30000 miles.
SUSPENSION
Rear Axle Bolt Fracture
Danger zone mileageMileage not reported
Reported symptoms
- Fractured rear axle bolt
- Damage to differential
- Damage to axles
- Damage to mounting bushing
Pre-purchase check
Seek inspection from a certified dealership or mechanic if you experience any unusual noises or handling issues.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Rear Axle Bolt Fracture
Danger zone mileageMileage not reported
Reported symptoms
- Loud noise from rear end
- Need for towing to shop for inspection
- Fractured rear axle bolt
Pre-purchase check
Inspect the rear axle assembly and check for signs of wear or damage, particularly on the axle bolt.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Rear Axle Bolt Shear in Suspension System
Danger zone mileageMileage not reported
Reported symptoms
- Sheared rear axle bolt
- Significant metal shavings in rear differential
- Damage to multiple components
Pre-purchase check
Inspect rear axle bolt integrity and check for metal shavings in the differential during routine maintenance.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Rear Differential Mount Bolt Issue
Danger zone mileageMileage not reported
Reported symptoms
- Potential roll away condition due to insufficient mounting of differential
- Inconsistent notification regarding recall status
Pre-purchase check
Inspect the rear differential mount for appropriate bolt configuration and compliance with recall specifications.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Shock Absorber Failure
Danger zone mileage44,675–44,675 miMedian: 44,675 mi
Reported symptoms
- Loss of ability to control weight transfer while cornering
- Increased steering input required for navigation
- Uneven tire wear
Pre-purchase check
Inspect shock absorbers for wear or failure, check for signs of leakage or damage, and evaluate overall suspension performance.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 44675, median 44675, and P75 44675 miles.
SUSPENSION
Snow and Ice Buildup in Wheel Wells
Danger zone mileageMileage not reported
Reported symptoms
- Restriction of wheel rotation
- Difficulty in steering
- Potential loss of control of vehicle
Pre-purchase check
Inspect wheel wells for excessive snow and ice accumulation, especially in cold weather conditions.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Suspension Failure Related to Rear Axle Differential Bolt
Danger zone mileageMileage not reported
Reported symptoms
- Rough downshifting
- Loud noises from rear of vehicle
- Loud pop sound
- Loss of power during driving
Pre-purchase check
Inspect the rear axle differential bolts and suspension components for any signs of wear or damage.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Suspension Instability
Danger zone mileageMileage not reported
Reported symptoms
- Rear end instability while driving
- Vehicle fishtailing at various speeds
Pre-purchase check
Inspect rear suspension components and alignment settings for any abnormalities or misalignments.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Suspension Issues in 2021 Ford Explorer
Danger zone mileage100,000–100,000 miMedian: 100,000 mi
Reported symptoms
- rear end failure
- wheel bearing issue
- malfunctioning crash alert system
- locking system malfunction
Pre-purchase check
Inspect the entire rear suspension and components for wear, especially focusing on the wheel bearings, and assess any electronic systems related to safety features.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 100000, median 100000, and P75 100000 miles.
SUSPENSION
Suspension Shock Leakage
Danger zone mileage19,000–19,000 miMedian: 19,000 mi
Reported symptoms
- Leaking rear shocks
- Frequent replacement of shocks within a short mileage span
- Conflicting dealer assessments on shock condition
Pre-purchase check
Inspect rear shocks for signs of leakage and compare dealer assessments with independent evaluations from tire or suspension shops.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 19000, median 19000, and P75 19000 miles.
VEHICLE SPEED CONTROL
Inaccurate Speed Interpretation by Adaptive Cruise Control
Danger zone mileage5,000–5,000 miMedian: 5,000 mi
Reported symptoms
- Adaptive Cruise Control misreads overhead speed limit signs
- Cruise control accelerates to incorrect speed based on misread sign
Pre-purchase check
Check for software updates or calibration adjustments for the Adaptive Cruise Control system.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 5000, median 5000, and P75 5000 miles.
VEHICLE SPEED CONTROL
Sudden Unintended Acceleration
Danger zone mileage26,700–26,700 miMedian: 26,700 mi
Reported symptoms
- Sudden acceleration without driver input
- Vehicle acceleration while foot not on accelerator
- Narrow escape from collision due to rapid acceleration
Pre-purchase check
Check vehicle's speed control system and throttle control for any faults or calibration issues.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 26700, median 26700, and P75 26700 miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control Alert Issues
Danger zone mileageMileage not reported
Reported symptoms
- Power train system alerts activating regularly
- Inability to use cruise control
- Multiple alerts appearing simultaneously
Pre-purchase check
Inspect the vehicle's power train system and cruise control functionality to identify issues causing alerts.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control Issues
Danger zone mileageMileage not reported
Reported symptoms
- Heavy shifting
- Missing shifts
- Slipping during acceleration
- RPM spikes to 7-8k during shifts or acceleration changes that feel jerky or harsh transitions between speeds: 4-5k and dropping to 2k RPMs intermittently at varying speeds, especially noticeable in residential or normal traffic areas, as well as on highways resulting in power loss and recovery, loss of acceleration power causing coasting to stops.
Pre-purchase check
Inspect the vehicle's transmission system, including fluid levels and condition, ECU error codes, and perform a test drive to replicate the shifting behavior and power loss.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control Issues
Danger zone mileageMileage not reported
Reported symptoms
- Defective rear axle hardware causing speed control issues
- Incomplete repairs by dealer
- Tools broken during repairs not replaced by manufacturer
Pre-purchase check
Inspect rear axle and related hardware for damages and ensure all tools used during repair are accounted for and repaired components are functioning properly.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- RPM increases unexpectedly and does not decrease
- Vehicle fails to accelerate when pressing the gas pedal
- Transmission jerks hard during acceleration
- Requires vehicle shutdown to reset system
Pre-purchase check
Inspect the throttle control system, transmission response, and any error codes related to the speed control mechanism.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle speed dropping unexpectedly
- Wrench light activation on dashboard
Pre-purchase check
Inspect the vehicle's speed control system, including electronic components and any associated warning indicators.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY
Hood Release Malfunction Under Driving Conditions
Danger zone mileageMileage not reported
Reported symptoms
- Hood unintentionally released while driving
- Obstructed view due to open hood
- Windshield shattered from hood impact
- Abnormal snapping or popping sound before failure
Pre-purchase check
Inspect hood latch and release mechanism for proper functionality; check for signs of wear or damage.
VISIBILITY: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY
Rear Windshield Shattering in Cold Weather
Danger zone mileageMileage not reported
Reported symptoms
- Rear windshield shattered during driving
- No external impact reported
- Extreme cold temperature noted
- Defroster in use at the time of shattering
Pre-purchase check
Inspect the integrity and specifications of the glass used for the rear windshield, particularly in low temperature conditions.
VISIBILITY: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY
Roof Trim Detachment
Danger zone mileageMileage not reported
Reported symptoms
- Roof trim blew off during operation
- Issue noted specifically with moon roof presence
Pre-purchase check
Inspect roof trim and fastening mechanisms for secure attachment and potential wear or damage.
VISIBILITY: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Backup Camera Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Backup camera displays a blue screen during operation
- Backup camera fails to provide a clear image when needed
Pre-purchase check
Check the backup camera system for software functionality and proper component condition.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Delayed Repair for Visibility/Wiper Component
Danger zone mileageMileage not reported
Reported symptoms
- Anticipated repair dates not met
- Ineffective communication regarding repairs
Pre-purchase check
Recommend verifying repair schedules and communication channels with service providers.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Hood Latch Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Hood unexpectedly flew open while driving
- Obstruction of visibility due to hood
- Damage to windshield
Pre-purchase check
Inspect hood latch mechanism and secondary safety latch for proper function and security.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Obstructed Visibility Due to Sun Roof Headliner Failure
Danger zone mileageMileage not reported
Reported symptoms
- Loud pop sound while driving
- Obstruction in rear view mirror from falling headliner
- Visibility impairment while operating the vehicle
Pre-purchase check
Inspect the integrity of the sun roof headliner and ensure it is securely attached to prevent obstruction.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Panoramic Sunroof Screen Sagging
Danger zone mileageMileage not reported
Reported symptoms
- Screen sags downward
- Blocks view from rear view mirror
- Hinders visibility of rear passengers
Pre-purchase check
Inspect the sliding screen assembly for alignment and functionality; check the integrity of the rails.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Rear Wiper Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Rear wiper motor stopped working completely
- Functional fuses and wiring
- Water pump operational
Pre-purchase check
Check electrical connections and wiper motor functionality.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Sun Shade Sagging
Danger zone mileageMileage not reported
Reported symptoms
- Loss of visibility due to sagging sun shade.
- Obstruction of driver's view.
Pre-purchase check
Inspect the sun shade for sagging or improper installation and ensure it does not obstruct visibility.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Sunroof Shade Impairment
Danger zone mileageMileage not reported
Reported symptoms
- Sunroof shade sags when opened
- Impeded rearview visibility
Pre-purchase check
Inspect the sunroof shade for proper alignment and functionality to ensure it does not sag during operation.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Visibility and Wiper System Issues
Danger zone mileageMileage not reported
Reported symptoms
- Blue screen displayed instead of rear camera image when reversing
- Rear hatch closes unexpectedly and may cause injury
- Rear hatch opens on its own when no one is near the vehicle
Pre-purchase check
Inspect the rear camera software and rear hatch mechanism; check for any wiring or sensor malfunctions that could cause erratic behavior.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Visibility/Wiper Issue
Danger zone mileageMileage not reported
Reported symptoms
- Tiny specks in the windshield
- Decreased visibility in sunlight
Pre-purchase check
Inspect windshield laminate for defects or inclusions.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Visibility/Wiper System Issue
Danger zone mileage10,000–10,000 miMedian: 10,000 mi
Reported symptoms
- Vehicle stalls when accelerating from a stopped position in drive
- Requires multiple presses of the accelerator to engage movement
- Electronics activate independently when parked and shut-off
- Lights and radio turn on by themselves without driver interaction
Pre-purchase check
Inspect electrical system and wiper components for faults and irregularities. Evaluate the behavior of the vehicle's electronics in stationary and operating conditions.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 10000, median 10000, and P75 10000 miles.
WHEELS
Rear Tire Locking Issue
Danger zone mileageMileage not reported
Reported symptoms
- Tire locked/stuck during driving
- Loss of vehicle control
- Vehicle stalling briefly before incident
- Loud pop sound from rear tire after unloading from tow truck
Pre-purchase check
Inspect rear passenger tire and associated components for potential locking mechanisms or brake issues. Consider checking electrical systems related to wheel operations.
WHEELS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
WHEELS
Wheel Damage Due to Body Cladding Separation
Danger zone mileage80–80 miMedian: 80 mi
Reported symptoms
- Blow-out of tire
- Physical damage to aluminum rim
- Improvised wheel and tire installation for emergency repair
Pre-purchase check
Inspect body cladding for secure attachment, and check for any loose components near wheel wells.
WHEELS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 80, median 80, and P75 80 miles.
WHEELS
Wheel Well Snow and Ice Accumulation
Danger zone mileageMileage not reported
Reported symptoms
- Large amounts of snow and ice collect in wheel wells
- Constricted wheels affecting tire rotation
- Steering difficulties
Pre-purchase check
Inspect wheel wells for snow and ice accumulation, especially in cold and snowy conditions.
WHEELS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
What the data says
POWER TRAIN is the most frequently classified component, appearing in 28.1% of complaint reports in this dataset. This 2021 FORD EXPLORER has 455 complaint reports in the records we have processed. One report can be classified under more than one component, so component shares do not add up to 100%.
Compare model years
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