This model year has 308 processed complaint reports; ELECTRICAL SYSTEM is the most frequently classified system at 35.1% of reports.
Federal telemetry verified ● Model-year dossier
2017 TOYOTA RAV4
Complaint-pattern analysis from publicly available NHTSA safety records.

System health index
Reliability telemetry
A cohort-relative signal that annualizes documented reports for vehicle age and weights NHTSA crash or fire flags.
Scores are relative to the indexed vehicle cohort, not failure rates. Crash and fire flags identify how a complaint was recorded by NHTSA; they do not establish that a reported component caused the event.
Data-based buyer guidance
Research carefully
Review the underlying reports, recall status, and service history before making a vehicle-specific decision.
Available adjacent years span 308–333 reports. It has fewer reports than 2018.
- Check open recalls using the vehicle identification number (VIN).
- Review the linked NHTSA reports for symptoms that match the vehicle you are considering.
- Ask for maintenance records and arrange an independent pre-purchase inspection.
This is a statistical research aid, not a mechanical diagnosis, failure prediction, or recommendation to buy or avoid a vehicle.
Component analysis
Most frequently reported systems.
Show all 27 reported components
Failure intelligence
What to inspect before you buy.
Complaint clusters identify repeated reported symptoms; they are not a diagnosis or defect finding.
ELECTRICAL SYSTEM
Electrical System Failures in 2017 Toyota RAV4
Reported symptoms
- Vehicle fails to start
- Repeated battery replacements required
- Battery terminal posts gummed up
- Smoke from auxiliary power outlet or cigarette lighter to the engine compartment fire
Pre-purchase check
Ensure battery terminals are clean; check for smoke or burning smell; investigate power outlet conditions; monitor for warning lights; verify recall repair status and part availability.
ELECTRICAL SYSTEM: 45 NHTSA complaints in this cluster, including 1 crash-flagged and 7 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Fire Incidents in 2017 Toyota RAV4
Reported symptoms
- Engine smoke witnessed from under the hood
- Check engine light illuminated
- Burning rubber smell detected
- Vehicle stalled unexpectedly
Pre-purchase check
Inspect electrical connections, fuel system, and engine components for potential overheating or electrical failures.
ENGINE: 11 NHTSA complaints in this cluster, including 0 crash-flagged and 8 fire-flagged reports; reported incident mileage spans P25 50000, median 50000, and P75 50000 miles.
EXTERIOR LIGHTING
Poor Headlight Performance
Reported symptoms
- Poor visibility at night
- Intermittent illumination from auto high beams
- Dark areas obstructing vision while driving
- Dim low beam headlights making it hard to see pedestrians and animals
Pre-purchase check
Inspect headlights for proper alignment and brightness; consider retrofitting with higher output bulbs such as LEDs if visibility concerns persist.
EXTERIOR LIGHTING: 7 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 25, median 25, and P75 25 miles.
SERVICE BRAKES
Service Brake Issues in 2017 Toyota RAV4
Reported symptoms
- Soft brake pedal at low mileage
- Brake pedal goes to the floor
- Delay in brake response
- Need for frequent brake replacements at low mileage (under 30,000)
Pre-purchase check
Regularly inspect brake pads and rotors for wear, and monitor brake pedal responsiveness during use.
SERVICE BRAKES: 7 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 125, median 10000, and P75 14900 miles.
OTHER / UNSPECIFIED
Battery-Related Fire Incidents in 2017 Toyota RAV4
Reported symptoms
- Vehicle caught fire while parked
- Fire started in the battery area
- Smoke observed from engine compartment
- No warning symptoms prior to fire
Pre-purchase check
Inspect the battery compartment and wiring for signs of damage or malfunction. Review fire department reports for originating causes.
OTHER / UNSPECIFIED: 6 NHTSA complaints in this cluster, including 0 crash-flagged and 5 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Service Brake Failures in 2017 Toyota RAV4
Reported symptoms
- Brake pedal travels to the floor when depressed
- Vehicle does not respond to brake pedal
- Brakes activate automatically without warning
- Brakes engage abruptly due to collision avoidance feature malfunction
Pre-purchase check
Inspect brake system for air in brake lines and verify ABS functionality. Check for diagnostic codes related to automatic brake activation and collision avoidance systems.
SERVICE BRAKES: 6 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Shutdown and Malfunction
Reported symptoms
- Complete vehicle shutdown while stopped or in motion
- Dashboard warning message indicating 'charging malfunction'
- Vehicles unexpectedly running after being turned off
- Engine shutting off independently while driving at various speeds and conditions
Pre-purchase check
Continually monitor vehicle behavior, especially during driving maneuvers or after shutdown, and maintain communication with the dealership for findings and updates.
ELECTRICAL SYSTEM: 5 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Automatic High Beam Malfunction
Reported symptoms
- Auto high beam indicator turns off randomly
- High beams do not activate when they should
- Auto high beams flash between low and high settings unexpectedly
- Intermittent failure to turn on high beams when set to auto
Pre-purchase check
Inspect the functionality of the automatic high beam system, paying particular attention to sensor cleanliness and response. Verify the settings on the headlight switch and check for any software updates or recalls related to the automatic high beam system.
EXTERIOR LIGHTING: 5 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bags Fail to Deploy
Reported symptoms
- Air bags did not deploy in frontal collisions
- Major injuries reported by drivers
- No collision alarms sounded
- Vehicle damage includes front panel destruction and electrical sensor damage
Pre-purchase check
Inspect airbag sensor functionality and collision detection systems. Check for previous accident damage that may affect airbag deployment.
AIR BAGS: 4 NHTSA complaints in this cluster, including 4 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunctions
Reported symptoms
- Battery acid leakage causing damage to components
- Activation of passive safety features unexpectedly
- Forward collision avoidance feature triggering abruptly while driving
- Stalling of vehicle with illuminated warning indicators
Pre-purchase check
Inspect battery integrity, wiring, and electronic control systems for faults.
ELECTRICAL SYSTEM: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Airbags Not Deploying in Crashes
Reported symptoms
- Airbags did not deploy during side impact crash
- Airbags did not deploy during frontal crash
- SRS airbag system malfunction warning displayed on dashboard
Pre-purchase check
Check airbag system functionality and error messages. Inspect for crash sensor integrity and system diagnostics.
AIR BAGS: 3 NHTSA complaints in this cluster, including 3 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 10, median 10, and P75 10 miles.
ELECTRICAL SYSTEM
Electrical System Failures
Reported symptoms
- Repeated dead batteries
- Battery explosion
- Severe engine damage
- Frequent battery replacements (4 times within few years) and electrical lighting issues including tail lights and headlights malfunctioning before battery failures and fire incident
Pre-purchase check
Inspect the battery and electrical connections for corrosion or damage. Check battery health and charging system functionality.
ELECTRICAL SYSTEM: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 23975, median 32650, and P75 41325 miles.
EXTERIOR LIGHTING
Inadequate Visibility from Low Beam Headlights
Reported symptoms
- Definitive dark portion of windshield while using low beam headlights
- Reduced visibility to less than 300 ft, further reduced when going downhill
- Visibility across the windshield forms a line, causing inability to see road signs and the road ahead securely
- Unsafe driving conditions reported by multiple drivers of the vehicle at night
Pre-purchase check
Check the alignment and functionality of low beam headlight system. Evaluate the design and projection of halogen headlights for adequate visibility and safety.
EXTERIOR LIGHTING: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Sunroof Glass Explosion
Reported symptoms
- Shattered sunroof glass while driving
- Loud explosion sound inside the vehicle
- Strange noises coming from the sunroof area after the explosion
- Glass shards falling into the vehicle when opening sunroof cover
Pre-purchase check
Inspect the condition of the sunroof glass and surrounding seals for any signs of defects or damage.
OTHER / UNSPECIFIED: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Transmission Shuddering Issues
Reported symptoms
- Vehicle shuddering during transmission shifts
- Rumbling sounds while driving
- Intermittent shuddering episodes at low speeds
- Shuddering occurs primarily at specific RPM ranges (1000-2000 RPM)
Pre-purchase check
Inspect the torque converter and transmission control module to determine functionality and any need for replacement or repair.
POWER TRAIN: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control Malfunctions
Reported symptoms
- Unintended acceleration when shifting to drive
- Automated brakes activating without warning
- Abrupt dead stop while in cruise control
Pre-purchase check
Inspect vehicle for electronic control issues and perform diagnostic tests on speed control systems and associated sensors.
VEHICLE SPEED CONTROL: 3 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Airbag Deployment Failure
Reported symptoms
- Airbags did not deploy during high-speed crashes
- Injuries sustained by driver and passengers despite seatbelt usage
- Total loss of vehicle due to crash impact
- Concussions and neck injuries reported in passengers
Pre-purchase check
Inspect airbag system components for functionality and signs of damage, particularly in cases of water ingress or prior repairs related to leaks.
AIR BAGS: 2 NHTSA complaints in this cluster, including 2 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Concerns Related to Battery Fire Risk
Reported symptoms
- Fear of vehicle catching fire while driving
- Inability to drive the vehicle due to unresolved safety recall
- Prolonged wait for resolution of safety recall
Pre-purchase check
Inspect the battery system for issues related to safety recalls and monitor official communication for updates on recall solutions.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Fire Incidents
Reported symptoms
- Loss of power while driving
- Dash lights activating unexpectedly
- Smoke detected inside vehicle
- Smoke emitting from under the hood of the vehicle
Pre-purchase check
Inspect electrical components and battery connections for potential fire hazards. Check for any related recalls or service advisories that may apply to the electrical system.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 2 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Odometer Discrepancies
Reported symptoms
- Mileage discrepancies discovered after purchase
- Odometer fraud in dealer and private sales
Pre-purchase check
Verify odometer readings through third-party reports and dealership records before purchase.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Open Recall for Electrical System
Reported symptoms
- Safety recall unresolved
- Extended duration of open recall
Pre-purchase check
Monitor for any updates regarding recall resolution and check with authorized dealers for possible fixes.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Transmission Shifting Issues in Cold Weather
Reported symptoms
- Transmission does not shift properly in cold weather
- Engine RPMs are high while speed is low
- Car accelerates poorly when first started in cold conditions
- Limited speed capability (30 MPH at 3500 RPM) after cold startup
Pre-purchase check
Check transmission fluid and shift points; consider an evaluation of the vehicle's computer and electrical systems for potential issues related to temperature sensitivity.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Fire Due to Smoke and Power Loss
Reported symptoms
- Vehicle lost power suddenly
- Dash lights illuminated
- Smoke smelled inside the cabin
- Smoke visible from under the hood of the vehicle
Pre-purchase check
Inspect the engine compartment for signs of fire damage and check for any aftermarket battery installations that may not comply with manufacturer guidelines.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 2 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine and Brake System Issues
Reported symptoms
- Water pump leak
- Front brakes squeaking
- Car shaking when going downhill
- Starter failure with clicking sound
Pre-purchase check
Check the water pump, drive belt, brake pads, rotors, and starter functionality.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 21000, median 21000, and P75 21000 miles.
EXTERIOR LIGHTING
Exterior Lighting and Electrical Issues
Reported symptoms
- Vehicle fails to restart after turning off
- Rear hatch door fails to close and remains open
- Water and condensation present inside rear brake light assembly
- Loss of visibility due to windshield darkening while headlights are on at night (suggestive of illumination issues)
Pre-purchase check
Inspect the electrical systems, including the battery, ignition switch, and headlight assemblies. Check for water ingress in lighting components.
EXTERIOR LIGHTING: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Simultaneous Front Headlamp Failure
Reported symptoms
- Both front headlamps failed at once
- No warning indicator lights activated
- Driving conditions became dangerous due to lack of visibility
Pre-purchase check
Recommend thorough inspection of headlamp circuits and components to ensure proper operation and prevent simultaneous failure.
EXTERIOR LIGHTING: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel System Gas Leakage Issues
Reported symptoms
- Serious gas leakages from the rear, bottom, driver side of the car
- Strong gasoline smell inside the vehicle
- Car stalling when stopping or while driving
- Puddle of gas on inclined driveway
Pre-purchase check
Inspect the charcoal canister, fuel injectors, throttle body, and overall fuel system integrity for leaks and clogs.
FUEL/PROPULSION SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 10200, median 18800, and P75 27400 miles.
OTHER / UNSPECIFIED
Airbag Deployment Failure
Reported symptoms
- Airbags did not deploy during a crash
- Dashboard warning for SRS airbag system malfunction
- Injuries sustained due to airbag non-deployment
- Considerable front-end damage to vehicle
Pre-purchase check
Inspect the SRS airbag system for faults and confirm the deployment thresholds in stationary and impact scenarios.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 2 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 10, median 10, and P75 10 miles.
OTHER / UNSPECIFIED
Axle Failure or Sudden Loss of Control
Reported symptoms
- Loud pop or clank sound from rear or underneath vehicle
- Sudden pulling of vehicle (left or right)
- Loss of braking effectiveness (hard braking may not respond well)
- Severe steering instability (sharp turn of vehicle)
Pre-purchase check
Inspect axle components for signs of wear or cracks. Check braking system responsiveness and alignment. Conduct a thorough diagnostic assessment to identify potential failure points.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 45, median 45, and P75 45 miles.
OTHER / UNSPECIFIED
Lane Departure Warning Audibility Issue
Reported symptoms
- Audible lane departure warning sound is muted
- Warning sound is inaudible with radio on
- Loudness of warning differs from previous model year
- Warning sound does not activate consistently at higher speeds
Pre-purchase check
Check the volume settings of the lane departure warning system; compare the warning sound to that of previous model year for difference in loudness.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 32, median 32, and P75 32 miles.
OTHER / UNSPECIFIED
Rear Lift Gate Failure
Reported symptoms
- Hinge failure on rear lift gate
- Rear lift gate does not close properly
- Difficulty lowering rear lift gate
- Rear lift gate opens but does not close without effort
Pre-purchase check
Inspect the hinge and latch mechanism of the rear lift gate for wear or damage.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Sunroof Shattering Incident
Reported symptoms
- Sunroof shattered unexpectedly without prior warning
- Loud explosion-like sound before shattering
- Glass fragments fell inside the vehicle
Pre-purchase check
Inspect the sunroof assembly for any signs of stress or damage; check for glass shards and assess safety risks associated with loose glass remnants.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Unexpected Acceleration and Forward Collision Activation
Reported symptoms
- Vehicle suddenly accelerates forward when in reverse without input from driver
- Abrupt braking due to malfunctioning forward collision avoidance feature
- Automatic braking despite safe distance from preceding vehicle
Pre-purchase check
Inspect the vehicle's electronic control systems and sensors related to acceleration and collision avoidance.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Transmission Shift Issues in Cold Weather
Reported symptoms
- Transmission will not shift in a timely manner
- High RPMs at low speeds
- Delayed acceleration after cold start
- Only achieving low speeds (30 MPH at 3,500 RPM) until warmed up
Pre-purchase check
Inspect transmission fluid levels and condition; verify transmission response at various temperatures; check for any fault codes or updates to transmission control software.
POWER TRAIN: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Brake Component Malfunction
Reported symptoms
- Brake pads and rotors wore out prematurely before 10,000 miles
- Repeated replacement of the same brake multiple times
- Brake system failed to work properly, unable to slow down despite pedal depression
Pre-purchase check
Inspect brake pads, rotors, and overall brake system for wear and efficacy, especially if replacement has occurred more than once.
SERVICE BRAKES: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 11750, median 13500, and P75 15250 miles.
SERVICE BRAKES
Brake System Noise and Component Wear
Reported symptoms
- Intermittent squealing and grinding noise during braking
- Warm or hot rotors after driving
- Frequent replacement of brake pads and rotors
- Claimed normal noise from brake pads shifting
Pre-purchase check
Inspect brake calipers, rotors, and master cylinder; check for wear patterns on brake components
SERVICE BRAKES: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 21000, median 21000, and P75 21000 miles.
SERVICE BRAKES
Brake System Performance Issues
Reported symptoms
- Reduced stopping power observed after brake component replacement
- Frequent need for brake pad and rotor replacement
- Unusual wear rates on brake components noted
- Grinding noise from front wheels reported
Pre-purchase check
Regularly inspect brake pads and rotors for wear and rust, especially for low mileage replacements. Monitor for changes in braking performance and investigate any unusual noises.
SERVICE BRAKES: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 40000, median 40000, and P75 40000 miles.
STEERING
Power Steering Failure
Reported symptoms
- Steering wheel locked up
- Loss of power steering assist
- Instrument cluster failure
- Inoperable speedometer and RPM gauge
Pre-purchase check
Inspect the power steering system and associated electrical components for faults, especially if steering feels stiff or unresponsive.
STEERING: 2 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Airbag Deployment Failure
Reported symptoms
- Airbags did not deploy in crash situations
- Injuries reported due to lack of airbag deployment
- Dashboard message indicating airbag system malfunction
Pre-purchase check
Inspect the airbag system for faults and ensure all sensors are operational.
STRUCTURE: 2 NHTSA complaints in this cluster, including 2 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 10, median 10, and P75 10 miles.
STRUCTURE
Battery Fire Risk in Toyota RAV4
Reported symptoms
- Vehicle caught fire in parking lot after brief parking duration
- Vehicle caught fire while stationary in the driveway for two days
Pre-purchase check
Inspect battery and surrounding components for signs of damage or overheating; consider consulting with a professional regarding fire risks related to the battery.
STRUCTURE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 2 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Hydraulic Cylinder and Brake Activation Issues
Reported symptoms
- Hydraulic cylinder fractured when attempting to open trunk
- Brakes activated automatically without warning causing vehicle to stop
- Radar cruise control malfunctioned
- Climate control adjustment knobs jammed
Pre-purchase check
Inspect hydraulic cylinders and brake system for malfunction and wear; check calibration of cruise and climate control systems.
STRUCTURE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Suspension Issues in Toyota RAV4
Reported symptoms
- Loud noises from front driver side suspension
- Noise over small cracks on streets and highways
- Grinding noise during motion or driving mode
- Concerns regarding potential safety hazards related to struts, spindles, control arms, ball joints, stabilizers
Pre-purchase check
Inspect suspension components including struts, spindles, control arms, ball joints, and stabilizers for wear and proper functioning.
SUSPENSION: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 9000, median 9000, and P75 9000 miles.
VISIBILITY/WIPER
Visibility Impairment at Night
Reported symptoms
- Headlights seem to cap off
- Upper half of windshield goes pitch black during use of headlights at night
- Difficulty seeing the road due to darkened windshield
Pre-purchase check
Inspect the headlight system and windshield to determine if there are any issues with the visibility features; check for known issues with Safety Sense technology.
VISIBILITY/WIPER: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 100, median 100, and P75 100 miles.
WHEELS
Tire Sidewall Failure
Reported symptoms
- Sidewall hole in tire
- Tire blew out in chunks
- Steering control issues during tire failure
Pre-purchase check
Inspect tires for visible damages, especially sidewalls, and confirm tire manufacturing details with the manufacturer or dealer.
WHEELS: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 15750, median 30500, and P75 45250 miles.
AIR BAGS
Air Bag Deployment Failure
Reported symptoms
- Air bag did not deploy during collision
- Concern over safety of air bag system
Pre-purchase check
It is advised to inspect the air bag system for proper functionality and check for any recalls specific to the vehicle model.
AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag Deployment Failure
Reported symptoms
- Air bags did not deploy during a frontal collision
- Concerns about safety in future incidents
Pre-purchase check
Inspect air bag sensors and deployment mechanisms for functionality.
AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag System Wiring Issue
Reported symptoms
- Faulty wire halter
- High service cost related to airbag component
- Out of warranty notification by dealer
Pre-purchase check
Inspect the wiring and connectors related to the airbag system for any faults or damages, especially the wire halter.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 28230, median 28230, and P75 28230 miles.
AIR BAGS
Airbag Deployment Issue
Reported symptoms
- Coil ejected from airbag compartment
- Minor injuries to occupant's face
- Coil embedded in skin
Pre-purchase check
Inspect airbag deployment mechanisms and components for foreign objects or failures.
AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Airbag Deployment Issues
Reported symptoms
- Complaints of water leakage from headliner areas
- Possible implications for airbag deployment due to moisture
- Concerns with visibility and safety during adverse weather conditions
Pre-purchase check
Inspect headliner for water intrusion and ensure sunroof seals are intact; verify airbag system functionality.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Airbag Malfunction
Reported symptoms
- SRS airbag issue reported.
- Airbag system warning light activated.
Pre-purchase check
Inspect airbag system for faults or error codes.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Airbag System Malfunction
Reported symptoms
- Airbags unable to activate
- Persistent warning light for airbag system
Pre-purchase check
Inspect airbag system components and electrical connections.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Airbag Warning Light Malfunction
Reported symptoms
- Yellow warning alert indicating airbag is not functioning
- Passenger seat buckle malfunction noted by dealer
Pre-purchase check
Inspect the passenger seat buckle wiring and connectivity; verify airbag system functionality.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
SRS Airbag System Malfunction Light
Reported symptoms
- Intermittent illumination of 'SRS Airbag System Malfunction' light while driving on highway or country roads
- Light turns off only when the vehicle is turned off
Pre-purchase check
Inspect the airbag system for fault codes and ensure all connections are secure.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Unexpected Acceleration and Air Bag Deployment
Reported symptoms
- Sudden acceleration when attempting to park
- Air bags deploying unexpectedly during a crash
Pre-purchase check
Consider inspecting the vehicle's acceleration system and air bag sensors for anomalies.
AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Water Damage Affecting Airbags and Electrical System
Reported symptoms
- Clogged or dislocated sunroof drain lines
- Flooding in front driver and passenger seat compartments
- Mold damage in the interior
- Electrical system shuts off and restarts spontaneously while driving
Pre-purchase check
Inspect sunroof drain lines for clogs and ensure proper installation; check for water damage in the interior, particularly around airbags and electrical harness.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
AWD Disengagement Due to Emission Control Issues
Reported symptoms
- All wheel drive disengages while driving
- Loss of control of vehicle
- Warning message on dashboard to return vehicle to dealer
- Vehicle skidded into a ditch during AWD disengagement
Pre-purchase check
Inspect the vehicle's emission control system and its interaction with the AWD system. Consider reviewing the history of any replacements in the fuel system and their effectiveness in resolving the issue.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Air Bags Failure to Deploy
Reported symptoms
- Airbags did not deploy during collision
- No collision alarm sounded
- Major electrical sensor damage
- Driver's door unable to open
Pre-purchase check
Inspect airbag deployment system and electrical sensors for faults or damage after impact incidents.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Auto High Beams Failure
Reported symptoms
- Auto high beams stopped working
- Replacement of headlight stalk required
Pre-purchase check
Inspect the headlight stalk for functionality and connections.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Fit and Hold-down Issue
Reported symptoms
- Battery movement during vehicle operation
- Potential short circuit due to battery contact with hold-down clamp
Pre-purchase check
Inspect the fit of replacement batteries to ensure secure hold-down; check for proper tightening of clamps.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Malfunction
Reported symptoms
- Battery became disabled without any warning
- Issues with safe driving due to battery failure
Pre-purchase check
Inspect the battery and electrical connections to ensure proper functionality and avoid emergency failures.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Cruise Control Malfunction and No-Start Condition
Reported symptoms
- Vehicle suddenly slowed down without warning while cruise control engaged
- Distinct clunk heard during slow down
- Cruise control struggled to restore speed, engine became louder
- Cruise control disabled after incident, check engine light illuminated later on disconnected drives: intermittent no-start condition developed
Pre-purchase check
Inspect the cruise control system for faults and check engine diagnostic codes related to electrical issues.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Dashboard Screen Intermittent Darkness
Reported symptoms
- Dashboard screen goes dark intermittently while driving
- Fear of complete electrical failure while in motion
Pre-purchase check
Inspect the electrical connections and components related to the dashboard display for proper functioning and installation.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Delay in Remedy for Electrical System Recall
Reported symptoms
- Unresolved recall issue for electrical system component
- Extended waiting period for remedy
Pre-purchase check
Monitor for any communication from manufacturer regarding remedy availability or further instructions.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Delayed Recall Repair for Battery Terminal Issue
Reported symptoms
- Battery terminal issues potentially affecting electrical system function
- Pending recall repair not addressed as of the specified date
Pre-purchase check
Inspect the battery terminal and hold-down clamp for proper placement and secure connection, and check for any updates regarding recall status.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Door Locking Mechanism Failure
Reported symptoms
- Door does not lock/unlock with electronic button
- Need to manually lock/unlock doors
- Passenger side lock failed two years ago
- Driver side lock lever is not functioning
Pre-purchase check
Inspect the electrical connections and components of the door locking mechanism to identify potential faults.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Driver's Side Door Lock Failure
Reported symptoms
- Driver's side door lock inoperative
- Vehicle relatively new (31 months old)
- High repair cost quoted ($1000)
Pre-purchase check
Inspect the electrical connections and actuators related to the driver's side door lock system.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Anomaly Leading to Brake Failure
Reported symptoms
- Vehicle movement without proper brake function
- Hard brake pedal with delayed responsiveness
- Dashboard lights remaining illuminated after ignition off
- Loud abnormal noise during malfunction
Pre-purchase check
Inspect the electrical system for faults, particularly the ignition and braking components to ensure all connections and functionalities are intact.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 4200, median 4200, and P75 4200 miles.
ELECTRICAL SYSTEM
Electrical System Failure
Reported symptoms
- Car will not start
- Warning light illuminated after jump start
Pre-purchase check
Inspect the electrical system components, including the battery, alternator, and related wiring.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failure
Reported symptoms
- Vehicle died suddenly while driving
- Loss of power while in motion
Pre-purchase check
Inspect the electrical system for faults, including fuses and wiring connections.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Fault
Reported symptoms
- Faulty wire halter
- High repair costs
Pre-purchase check
Inspect electrical wiring integrity and connections for signs of wear or damage.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 28230, median 28230, and P75 28230 miles.
ELECTRICAL SYSTEM
Electrical System Fire Incident
Reported symptoms
- Truck stalled while driving
- Smoke coming from hood
- Truck caught on fire after stalling
Pre-purchase check
Inspect the electrical system for faults and potential fire hazards, especially in high-heat areas.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Fire Incident
Reported symptoms
- Smoke coming from hood
- Vehicle burned
- Total loss of vehicle due to fire
Pre-purchase check
Inspect electrical system components for signs of overheating or short circuits.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Fire Risk
Reported symptoms
- Fire in engine compartment while parked and engine off
- Evidence of high resistance connection at battery terminal
Pre-purchase check
Inspect battery terminal connections for corrosion and secure fit, and check for any signs of overheating or damage in the electrical system.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Fire Risk
Reported symptoms
- Battery detachment during collision
- Vehicle fire following crash
- Severe injury or fatality due to electrical failure
Pre-purchase check
Inspect battery mounting and electrical connections; review recall details and repair records.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Fire Risk
Reported symptoms
- Battery terminal contact with metal components
- Fire incident
- Maintenance required light activation
Pre-purchase check
Inspect battery terminals and wiring for secure connections and potential contact points with metal components.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Issues
Reported symptoms
- Frequent battery replacements
- Corrosion on battery terminals
- Check engine light activation
- Reported electrical issues affecting overall vehicle performance
Pre-purchase check
Inspect the battery and terminals for corrosion, and verify electrical connections and system integrity.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Issues
Reported symptoms
- Unresponsive electrical components
- Intermittent power loss
- Erratic behavior of dashboard indicators
Pre-purchase check
Inspect all electrical connections and wiring for corrosion or damage; check the battery and fuses.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Reported symptoms
- Warning light for Electrical System Malfunction
- Issues related to battery
- Issues related to alternator
- Corrosion in wire harness
Pre-purchase check
Inspect the electrical system components, especially the wire harness for corrosion damage and function of the battery and alternator.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 0, median 0, and P75 0 miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Reported symptoms
- Vehicle automatically slows down
- Shakes violently
- EV light appears on screen flashing on and off
Pre-purchase check
Perform diagnostic checks at certified dealerships, focusing on electrical system components and software updates.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction in ABS Components
Reported symptoms
- ABS Malfunction
- Pre-Collision Malfunction
- Low Braking Power
- Loss of Traction Control
Pre-purchase check
Inspect ABS Actuator Accumulator for functionality and signs of wear, especially in hybrid vehicles.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunctions
Reported symptoms
- Radio turns on by itself
- Wipers activate and stop erratically
- Climate control changes randomly
- Clicking noise behind the dashboard when ignition is off
Pre-purchase check
Inspect electrical connections and software updates; check for any unusual signals or interference.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Recall Concern
Reported symptoms
- Potential fire risk due to electrical system issues
- Vehicle unable to operate until recall addressed
Pre-purchase check
Inspect for any recall notifications and schedule repair with authorized service center.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Sensor Malfunction
Reported symptoms
- Sensor beeping and warning of objects in front of the vehicle falsely
- Sensors blocked by snow
- Inability to use cruise control due to sensor issues
Pre-purchase check
Inspect and clean sensors for obstructions, particularly after rain or snow.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Shutdown
Reported symptoms
- Battery light illumination
- Complete vehicle shutdown
- Loss of steering and movement
- Temporary restart capability
Pre-purchase check
Consider inspecting electrical system components including battery, alternator, and wiring for intermittent failures or loose connections.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Shutdown Due to Weather Conditions
Reported symptoms
- Sensors deactivated in wet conditions
- System freeze during rain or snow
- Failure alerts displayed on dashboard
- Transmission shifts difficultly under driving conditions
Pre-purchase check
Inspect electrical connections and sensor integrity, particularly for water exposure and insulation.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Wiring Harness Short Circuit
Reported symptoms
- Wiring harness shorted
- All front bulbs fried
- Loss of visibility while driving
Pre-purchase check
Inspect wiring harness for damage and verify proper connections to prevent short circuits and bulb failures.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Fan Blower Motor Failure
Reported symptoms
- Blower motor for A/C broke down prematurely
- Failure occurred around 50,000 kms
Pre-purchase check
Inspect the fan blower motor and associated electrical components for wear or malfunction, particularly in vehicles around 50,000 kms.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Fuse Box Failure
Reported symptoms
- Car sparked during jump start
- Fuse box blown out
- Heater not working
- Air blower not working
Pre-purchase check
Inspect the fuse box and electrical connections for damage or signs of short-circuiting.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Headlight Failure on Startup
Reported symptoms
- Headlights failed to illuminate upon starting the vehicle at night
- Only fog lights operational
- Failure in both auto and manual headlight modes
Pre-purchase check
Inspect electrical connections and headlight circuitry for faults or damage.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Ignition Remains On After Exiting Vehicle
Reported symptoms
- Ignition stays on when exiting vehicle
- Engine can restart unexpectedly
- Potential carbon monoxide hazard from idle vehicle
Pre-purchase check
Check the ignition switch and electronic control systems for proper function and responsiveness to key fob status.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Intermittent Electrical Start Failure
Reported symptoms
- Vehicle will not start unexpectedly
- No prior warning signals
- Repeated battery replacements required
- Inconsistent battery performance
Pre-purchase check
Inspect the electrical system, including battery connections and starter components, for intermittent failure issues.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Lane Departure Warning Tone Volume Issue
Reported symptoms
- Warning tone not audible while driving
- Inability to adjust the volume of the warning tone
Pre-purchase check
Check the audio settings related to safety warnings and verify if the issue persists under different conditions.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Low Tire Pressure Warning Light Malfunction
Reported symptoms
- Low Tire Pressure warning light did not activate when tire was flat
- Noise from the vehicle while driving on flat tire
Pre-purchase check
Check the functionality of the tire pressure monitoring system (TPMS) and its sensor responses to sudden changes in tire pressure.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 4, median 4, and P75 4 miles.
ELECTRICAL SYSTEM
Navigation System Malfunction
Reported symptoms
- Malfunctioning navigation system
- Strange letters displayed
- Strange imagery displayed
Pre-purchase check
Check for software updates and perform a system reset if possible.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Sunroof Drain Issues Leading to Electrical Malfunctions
Reported symptoms
- Clogged or dislocated sunroof drain lines
- Water accumulation in front driver and passenger seat liners
- Interior flooding
- Mold damage throughout the interior of the vehicle including air quality concerns due to mold spores transmission
Pre-purchase check
Inspect sunroof drain lines for blockages or dislocation and check for water damage within the cabin area, specifically around the front seats and dashboard electrical systems.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Weak Battery and Stalling Sensation
Reported symptoms
- Weak battery readings
- Car feels like it's stalling while driving
Pre-purchase check
Inspect battery health and electrical connections for any irregularities.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
AWD Malfunction and Engine Light Activation
Reported symptoms
- AWD system malfunction warning
- Engine light activation
- Intermittent warning lights
- Drag/hesitation during driving
Pre-purchase check
Inspect the AWD system and engine diagnostics for fault codes.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Battery Safety Hazard
Reported symptoms
- Hold down clamp issue
- Safety/fire hazard
Pre-purchase check
Inspect the battery hold down clamp for secure fit and any signs of wear or damage.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Battery Terminal Contact Fire Risk
Reported symptoms
- Battery terminal wiring shorting to metal components
- Alarm triggered due to fire hazard
- Maintenance required light activation prior to incident
Pre-purchase check
Inspect battery terminal connections for proper insulation and clearance from metal components.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Battery Issue
Reported symptoms
- Delayed battery recall resolution
- Inconsistent communication regarding battery recall fix timing
Pre-purchase check
Check for updates on battery recall status from the manufacturer and ensure recall repairs are scheduled as necessary.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Fire
Reported symptoms
- Vehicle burned
- Smoke coming from hood
- Total loss of vehicle
Pre-purchase check
Inspect for potential fuel leaks, electrical shorts, or potential overheating issues as part of routine maintenance.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Fire Incident
Reported symptoms
- Vehicle caught fire while parked
- Fire initiated around the battery area
Pre-purchase check
Inspect battery connections and components for signs of wear or damage; check for any electrical short circuits or fluid leaks nearby.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Power Loss During Acceleration
Reported symptoms
- Engine loses power when accelerating from a stop or slow move
- Delayed acceleration response
Pre-purchase check
Check for issues with throttle response and engine performance under load conditions.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Power Loss and Throttle Response Issues
Reported symptoms
- Vehicle surges when accelerating
- Throttle goes dead while idling
- Loss of power during standing starts
- Loss of power on hills and merging onto freeway with cruise control set at highway speeds (75 mph) causing engine speed fluctuations between 45 mph to 75 mph continuously for several minutes after initial power loss conditions are met (1/4 tank of fuel or less) until more gas is added to the tank
Pre-purchase check
Inspect fuel system for clogs or leaks, throttle body and acceleration sensors, and verify any electronic control modules for responsiveness under various operating conditions, especially when fuel level is low.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 60, median 60, and P75 60 miles.
ENGINE
Engine RPM Fluctuation at Idle
Reported symptoms
- RPM drops to 400-500
- Noticeable shaking of the vehicle
- Concern about potential stalling in the future
Pre-purchase check
Inspect engine idle speed and components related to engine management systems.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Shaking/Vibrating at Stoplights
Reported symptoms
- Shaking/vibrating when at a stoplight
- Feeling of potential stalling at stoplights
Pre-purchase check
Consider checking engine mounts and idle settings; test drive similar models for replication.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Shutdown with Warning Message
Reported symptoms
- Engine shuts down unexpectedly while driving
- Warning message displayed indicating malfunction
- Battery icon shown on display
- Prompt to put vehicle in park and restart engine
Pre-purchase check
Check for any stored trouble codes in the engine control module and inspect electrical connections related to the battery and engine management system.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Stalling and Electrical Short
Reported symptoms
- Car started stalling
- Car turning off
- Sparks coming from under the hood
- Battery clamp part came off and welded itself to the hood
Pre-purchase check
Inspect battery connections and tighten all clamps and bolts. Check for potential electrical shorts or corrosion.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine and Brake System Issues
Reported symptoms
- Engine temperature gauge fluctuating
- Low engine oil level
- Spongy brake pedal
- Braking drag when applying brakes
Pre-purchase check
Check engine oil levels and inspect for leaks; test brake system for responsiveness and inspect for fluid issues.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 194, median 194, and P75 194 miles.
ENGINE
Loss of Control Due to Steering Issues
Reported symptoms
- Loss of steering control while driving
- Accidental crash involving environmental objects (e.g., poles)
- Airbags deploying during crash
- Reported injuries from the incident
Pre-purchase check
Inspect the steering mechanism and related components for wear and functionality; review vehicle history for maintenance records.
ENGINE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Unexplained Acceleration at Stop
Reported symptoms
- Unexplained acceleration while at a complete stop
- Foot on the brake but vehicle accelerates
Pre-purchase check
Inspect throttle control system and brake system for irregularities or malfunctions.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Vehicle Performance Deterioration
Reported symptoms
- Vehicle automatically slows down
- Shakes violently
- EV light flashes on screen
Pre-purchase check
While diagnostics at a dealership showed no issues, further in-depth inspection of the engine and related systems may be necessary due to recurring symptoms.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Auto Dim Headlights Inconsistent Functionality
Reported symptoms
- Headlights auto dim when they want to
- Intermittent functionality over several months
Pre-purchase check
Check the headlight control module and sensor functionality.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Automatic Headlight Failure
Reported symptoms
- Headlights turn off automatically when meeting oncoming traffic at night
- Automatic headlights fail to react properly to bright lights from other vehicles
- Driver left without functioning headlights temporarily until manually reset
Pre-purchase check
Inspect the automatic headlight sensor and wiring for faults. Test the functionality of the headlight switch.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Discoloration/Fogging of Tail Light Lens
Reported symptoms
- Discoloration of tail light lens
- Fogging of tail light lens
Pre-purchase check
Inspect tail light lens for discoloration or moisture accumulation.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Exterior Lighting Failure
Reported symptoms
- Frequent headlight bulb replacement
- Tail lights failure
- Intermittent trouble starting vehicle
- Odd lighting issues after 50k miles
Pre-purchase check
Inspect and test the electrical system, particularly battery health and connections, as well as the condition of exterior lighting components.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 50000, median 50000, and P75 50000 miles.
EXTERIOR LIGHTING
Exterior Lighting Failure
Reported symptoms
- All exterior lights have been replaced multiple times
- Bulbs overheating due to confined space around them
- Inconsistent functionality of headlights, fog lights, brake lights, and turn signals
Pre-purchase check
Inspect the bulb housing for adequate ventilation and check for any heat damage surrounding the bulb fixtures.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 75000, median 75000, and P75 75000 miles.
EXTERIOR LIGHTING
Exterior Lighting Failure due to Wiring Harness Short
Reported symptoms
- All front bulbs failed
- Loss of visibility while driving
- Shorted wiring harness
Pre-purchase check
Inspect the wiring harness and connections for signs of wear or damage. Check the integrity of the bulb connections and related components.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Exterior Lighting Insufficient Visibility
Reported symptoms
- Headlights only illuminate part of the windshield
- Top half of windshield appears dark
- Reduced visibility when driving at night
- Difficulty when navigating corners
Pre-purchase check
Inspect the headlight alignment and bulb intensity; consider upgrades to brighter bulbs if necessary.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Exterior Lighting Visibility Issue
Reported symptoms
- Dash lighting is unreadable during certain daylight conditions
- Requires excessive staring to determine vehicle speed and fuel amount
- Inability to quickly see displayed information
- Visibility issue depends on the angle of the sun relative to the vehicle
Pre-purchase check
Inspect the positioning and brightness settings of the dash lighting under various daylight conditions to assess visibility issues.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Exterior Reverse Lighting Visibility Issue
Reported symptoms
- Reverse lights positioned at the bottom of the car
- Reduced visibility of reverse lights for other drivers
- Potential safety hazard while reversing
Pre-purchase check
Inspect the positioning and brightness of reverse lights compared to standard configurations.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Poor Exterior Lighting Performance
Reported symptoms
- Extremely poor downroad illumination
- Extremely poor sideload illumination
- Difficulty seeing animals by the roadside at night
- Near misses with large deer
Pre-purchase check
Inspect and evaluate the effectiveness of the exterior lighting system, including bulb quality and alignment.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Tail Light Assembly Moisture Issue
Reported symptoms
- Water and moisture ingress into rear brake/turn light assembly
- Frequent bulb burnouts
- Additional expense for bulb replacements
- Potential safety risk due to dim or non-functional brake lights
Pre-purchase check
It is advised to inspect the tail light assembly for moisture ingress and integrity of seals to prevent future bulb failures.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Turn Signal Audibility and Seat Belt Accessibility Issues
Reported symptoms
- Turn signal flashes in cabin but is not audible
- Difficulty buckling seat belt due to low receiver placement
Pre-purchase check
Inspect the audibility of the turn signal in various settings and the accessibility of the seat belt receiver during seat adjustment.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Water Intrusion in Tail Light Assembly
Reported symptoms
- Water intrusion into tail light assembly
- Corrosion of electrical connectors
- Deterioration of tail light lenses
- Discoloration of tail light lenses
Pre-purchase check
Inspect the tail light assemblies for proper sealing and water ingress, and check for signs of corrosion on electrical components.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Adaptive Cruise Control Tracking Issues
Reported symptoms
- ACC loses tracking of vehicle ahead during turns
- Sudden acceleration followed by harsh braking
- Jerking motion of the vehicle
- Increased driver intervention to avoid collision
Pre-purchase check
Check the functionality of the Adaptive Cruise Control system, particularly during cornering and while tracking vehicles ahead.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 45, median 45, and P75 45 miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance - Unintended Activation
Reported symptoms
- Unintended braking while driving on dirt roads
- Braking triggered by small objects (e.g. branches)
- Driver experiences loss of control due to auto-braking
- Injury to pet due to abrupt braking action
Pre-purchase check
Check forward collision avoidance system calibration and functionality, especially in low voltage conditions.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance Activation
Reported symptoms
- Unexpected activation of forward collision avoidance system
- Abrupt braking without apparent cause
- Detection system engaging despite significant distance from preceding vehicle
Pre-purchase check
Check the calibration of the forward collision avoidance system and inspect radar sensors for obstructions or damage.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance Malfunction
Reported symptoms
- ABS Malfunction
- Pre-Collision Malfunction
- Low Braking Power
- Loss of Traction Control
Pre-purchase check
Inspect ABS system components, especially actuator and accumulator, for faults or deterioration, especially in hybrid models.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance Sensor Malfunction
Reported symptoms
- Sensor beeping and warning of objects in front when none are present
- Sensors blocked by rain or snow
- Inability to use cruise control when sensors are blocked
Pre-purchase check
Check the forward collision avoidance sensors for obstructions and functionality, especially in adverse weather conditions.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance System Malfunction
Reported symptoms
- Faulty wiring related to the collision avoidance system
- Unexpected service costs related to system failure
Pre-purchase check
Inspect wiring and connection integrity associated with the forward collision avoidance system.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 28230, median 28230, and P75 28230 miles.
FORWARD COLLISION AVOIDANCE
Subframe Cracking in Northeastern US Vehicles
Reported symptoms
- Vehicle jerked violently side to side
- Vehicle thrown off the road
- Subframe cracked near rear wheel
- Mechanic cited rust from salt exposure
Pre-purchase check
Inspect subframe for rust and integrity, particularly in areas exposed to road salt.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Unexpected Deceleration and Cruise Control Malfunction
Reported symptoms
- Vehicle suddenly slowed down without warning
- Distinct clunk sound during deceleration
- Engine became noticeably louder when attempting to restore speed
- Cruise control system disabled after initial failure and check engine light illuminated
Pre-purchase check
Inspect cruise control functionality and check for error codes related to engine performance and collision avoidance system.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
AWD Disengagement Due to Emission Control Defect
Reported symptoms
- All wheel drive disengages while driving
- Loss of control of vehicle
- Warning on dash indicating to return vehicle to dealer
Pre-purchase check
Inspect the emission control system, particularly the vapor control system and fuel tank gasket, for leaks or defects that may affect AWD functionality.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Battery Terminal Contact Fire
Reported symptoms
- Battery terminal wiring contact with metal hold down clamp
- Structure fire with alarms
- Loss of two vehicles
- Maintenance required light prior to incident
Pre-purchase check
Inspect battery terminal wiring and ensure proper clearances from conductive components.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Engine Power Loss on Quick Acceleration
Reported symptoms
- Engine loses power during quick acceleration from a stop or slow speed.
- Vehicle does not accelerate as intended in critical situations.
Pre-purchase check
Inspect fuel delivery system, throttle response, and engine management software for potential issues.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel Gauge Malfunction
Reported symptoms
- Dashboard warning: 'Charging System Malfunction'
- Vehicle shaking while driving
- Vehicle stopping unexpectedly
- Inaccurate fuel gauge reading (1/4 tank but empty)
Pre-purchase check
Inspect fuel gauge calibration and related sensor functionality to ensure accurate readings under all operating conditions.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel System Failure
Reported symptoms
- Vehicle died unexpectedly while driving
- Loss of propulsion
- Engine shutdown
Pre-purchase check
Inspect fuel delivery system components for blockages or malfunctions.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel System Intermittent Power Loss
Reported symptoms
- Vehicle surges when accelerating
- Throttle goes dead with engine idling
- Loss of power when merging onto freeway
- Power loss on cruise control at high speeds (75 mph) causing deceleration to low speeds (e.g., 45 mph) and then shuttering before returning to speed (75 mph) again after refueling or more gas added from low fuel level (1/4 tank)
Pre-purchase check
Inspect fuel system components, including the fuel pump and fuel filter, for blockages or failures, and verify proper throttle operation under various speed and fuel levels.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 60, median 60, and P75 60 miles.
FUEL/PROPULSION SYSTEM
Fuel System Stall During Acceleration
Reported symptoms
- Car suddenly stalled when starting from a stop light
- All dashboard lights illuminated
- Loss of hybrid battery and gas power
- Required restarting to function again
Pre-purchase check
Inspect fuel system components and electrical connections, focusing on the power delivery and control modules.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 29000, median 29000, and P75 29000 miles.
FUEL/PROPULSION SYSTEM
Fuel/Propulsion System Fire and Crash Risk
Reported symptoms
- Vehicle caught fire after crash
- Battery dislodged from vehicle during impact
Pre-purchase check
Inspect the fuel/propulsion system and battery securing mechanisms for integrity and compliance with safety standards.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel/Propulsion System Issues
Reported symptoms
- strange noises during transmission
- buzzing sound
- loss of power
- loss of speed due to fuel system problems
Pre-purchase check
Inspect the fuel propulsion system for abnormal noises and performance issues.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Unexplained Acceleration
Reported symptoms
- Unexplained acceleration while at a complete stop
- Foot on the brake pedal during the incident
Pre-purchase check
Inspect the fuel and propulsion system for anomalies, check the throttle control and brake system functionality.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
AC Coolant Odor in Cabin
Reported symptoms
- Strong odor in vehicle cabin
- Odor becomes stronger over time
- Odor particularly strong when HVAC system is used
Pre-purchase check
Inspect for possible leaks in the AC system, particularly near passenger cabin areas, and check coolant levels and odors before usage.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Air Conditioning Performance Issue
Reported symptoms
- Air conditioning stops blowing after 30 minutes of driving
- Air flow varies when turned back on
- Blower motor suspected as the issue
Pre-purchase check
Check the blower motor and related components for functionality and potential blockage.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Axle Shaft Assembly Grease Leak
Reported symptoms
- Leaking grease from axle shaft assembly
- Potential safety issues when driving
Pre-purchase check
Inspect axle shaft assembly for signs of grease leakage and assess for safety risks before further driving.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Back Hatch Freezing Issue
Reported symptoms
- Back hatch will not open
- Initially opened a few inches before becoming completely stuck
Pre-purchase check
Inspect the back hatch mechanism and surrounding seals for ice buildup or obstructions. Check for any signs of damage or malfunction in the opening mechanism.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Backup Camera Malfunction
Reported symptoms
- Backup camera not functioning properly
- Camera fails to display rear view when in reverse
Pre-purchase check
Inspect the backup camera connection and wiring for damage or disconnection; check for software updates or resets.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 60000, median 60000, and P75 60000 miles.
OTHER / UNSPECIFIED
Battery Connection Damage due to Recall Issue
Reported symptoms
- Vehicle shut off while driving
- Loss of control of vehicle
- Vehicle required towing and repairs
Pre-purchase check
Inspect battery connections for damage related to active recall issues.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Battery Detachment and Fire Incident
Reported symptoms
- Vehicle caught fire
- Battery came out during crash
- Fatalities reported
Pre-purchase check
Inspect battery mounting and secure connections. Review crash response systems and fire safety features.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Battery Disabling Issue
Reported symptoms
- Battery disables unexpectedly without warning
- Safety concern while driving due to battery failure
Pre-purchase check
Inspection of battery and electrical connections recommended after disabling occurs.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Bent Lift Gate Hinges
Reported symptoms
- Trunk unable to open
- Bent hinges
Pre-purchase check
Inspect lift gate hinges for alignment and integrity
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Brake Failure Observed
Reported symptoms
- Brake pedal initially hard to press
- Vehicle continued moving despite brake application
- Dashboard lights remained on after key removal
- Loud, wired noise observed during incident
Pre-purchase check
Inspect brake system components and electrical system for faults.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 4200, median 4200, and P75 4200 miles.
OTHER / UNSPECIFIED
Brake and Lock Issues
Reported symptoms
- Recurring brake noise
- Warping of brake rotors
- Frequent replacement of brake pads and rotors (every 5-7k miles)
- Persistent noise while locking/unlocking vehicle locks
Pre-purchase check
Consider an in-depth inspection of the braking system including pads, rotors, calipers, and master cylinder; also check the electronic locking mechanism.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Collision Avoidance System Failure
Reported symptoms
- Collision avoidance system non-functional since purchase date.
- System has never worked properly.
Pre-purchase check
Inspect the collision avoidance system components and calibration.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Door Lock Actuator Failure
Reported symptoms
- Car locked out due to actuator failure
- Inability to unlock or lock doors
Pre-purchase check
Inspect door lock actuators for electrical and mechanical function; check for damage or binding in the lock mechanism.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Door Lock Actuator Failure
Reported symptoms
- Passenger front door lock actuator failed
- Driver's door developed same lock issue
- Door can only be locked/unlocked from inside manually
- Electric lock function not working
Pre-purchase check
Inspect door lock actuators for proper operation and electrical connections.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Electrical and Battery Issues
Reported symptoms
- Frequent battery replacement
- Battery corrosion
- Recurring electrical issues
- Check engine light activation
Pre-purchase check
Inspect the battery and electrical system for corrosion and faults
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Electronics Malfunction
Reported symptoms
- Radio turns on and off by itself
- Wipers activate and stop unexpectedly
- Climate control changes autonomously
- Clicking noise from behind the dashboard after ignition is off
Pre-purchase check
Examine the vehicle's electrical system and control modules for faults or interference.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Engine Running After Shutdown
Reported symptoms
- Vehicle continues running after engine is turned off
- Vehicle lights remain on after exiting
- Inconsistent shutdown behavior reported by multiple consumers
Pre-purchase check
Inspect the engine shutdown mechanism and electrical systems for anomalies.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Extended Remedy Delay for Battery Recall
Reported symptoms
- Concern about vehicle catching on fire due to battery issue
- Mention of a non-original replacement battery
- Anxiety over waiting for remedy until mid-2024
Pre-purchase check
Verify battery type and condition, especially if it has been replaced.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Fuel Pump Leak
Reported symptoms
- Small fuel leak
- Evaporative emissions codes
- Fuel accumulation on top of the pump
Pre-purchase check
Inspect the fuel pump for leaks and confirm if it complies with recall specifications for similar models.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Ignition Switch Failure
Reported symptoms
- Car engine remains running silently after attempted shutdown
- Car filling garage with exhaust fumes
- Safety concern regarding carbon monoxide exposure
Pre-purchase check
Inspect the ignition switch functionality and perform tests to ensure the engine shuts off completely when the ignition button is pressed.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Interior Trim Piece Failure
Reported symptoms
- Trim piece falls down
- Blocks access to brake pedal
- Repeated instances of falling while vehicle is in motion
Pre-purchase check
Inspect the trim piece and clips for proper fitting and attachment.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Irregular Shifting from Park
Reported symptoms
- Rough shift from park to another gear
- No warning lights present
Pre-purchase check
Inspect the shifter mechanism for any signs of wear or misalignment.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Jack Slips Insufficient Lift
Reported symptoms
- Jack will not lift car high enough to remove tire
- Need for additional support like wood to elevate jack
Pre-purchase check
Inspect the jack for serviceability and lift range; check for mechanical obstructions or faults.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Lack of Communication Regarding Recall Updates
Reported symptoms
- Consumers report no updates from the manufacturer regarding the status of remedies for recalls.
- Difficulty in obtaining information about timelines for remedy availability from customer service.
- Business operations are negatively impacted due to inability to use the affected vehicles.
Pre-purchase check
Check for any official communications from the manufacturer regarding recall statuses and remedies.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Lane Departure Alert Audibility Issue
Reported symptoms
- Unable to hear lane departure alert most of the time.
- Dealer states it cannot be adjusted.
Pre-purchase check
Check the settings related to alert volume and audio configurations.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Loose Driver's Side Visor
Reported symptoms
- Visor is loose
- Visor obstructs view
- Visor is a distraction while driving
Pre-purchase check
Inspect the driver's side visor for stability and secure attachment.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Loud Noise and Cracking Sound During Turns
Reported symptoms
- Loud noise from vehicle
- Cracking noise when turning
Pre-purchase check
Inspect the vehicle's steering and suspension components for wear or damage.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Loud Noise from Roof
Reported symptoms
- Very loud bang heard from the roof
- Sound of glass substance running on the roof
Pre-purchase check
Inspect the roof for any loose components or damage that could cause noise while driving, especially in wet conditions.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Navigation System Malfunctions
Reported symptoms
- Strange letters displayed on navigation screen
- Unusual imagery appearing on navigation display
Pre-purchase check
Check for software updates and reset the navigation system if applicable.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Odometer Rollback Complaint
Reported symptoms
- Reported odometer rollback during vehicle sale
- Concern over actual mileage vs reported mileage
Pre-purchase check
Verify the vehicle's odometer reading against service records or vehicle history report for discrepancies.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 86000, median 86000, and P75 86000 miles.
OTHER / UNSPECIFIED
Pre-Collision System Failure
Reported symptoms
- Unexpected activation of pre-collision system
- Car brings itself to a sudden stop without warning
- Instances occurred while driving straight
- System falsely detects an obstacle in a turning lane
Pre-purchase check
Consider having the pre-collision system deeply inspected for sensitivity and calibration issues.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Rear Stability and Noise Issues
Reported symptoms
- Persistent clunking noise from rear
- Swaying feeling at rear of vehicle
- Increased feeling of rear instability after replacing parts
Pre-purchase check
Inspect shock absorbers and stabilizer links, particularly for wear and proper installation.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Rust Formation
Reported symptoms
- Rust on roof by the windshield
- Visible corrosion
Pre-purchase check
Inspect for rust or corrosion in areas around the windshield and roof.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Seat Failure During Collision
Reported symptoms
- Seat slid forward during crash
- Knees impacted dashboard
- Seat flattened causing backward fall
- Gradual onset neck pain post-accident (3 hours)
Pre-purchase check
Inspect seat mechanism for secure locking and integrity during impact scenarios.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Simultaneous Headlight Failure
Reported symptoms
- Both headlights burned out at the same time
- No warning indicator lights
- Driving in complete darkness
Pre-purchase check
Consider verifying the functionality of headlight systems during routine inspections, particularly after service.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Sunroof Glass Breakage
Reported symptoms
- Sunroof shattered while driving
- Glass debris inside the vehicle
Pre-purchase check
Inspect the sunroof and surrounding area for cracks or manufacturing defects.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 17089, median 17089, and P75 17089 miles.
OTHER / UNSPECIFIED
Transmission Torque Converter Shudder and Shift Hesitation
Reported symptoms
- Shudders between gears
- Hesitation during shifting
- Most noticeable between 20-55 MPH
- Worsening over time
Pre-purchase check
Inspect transmission for torque converter issues; consider evaluating service history and previous repairs related to similar symptoms.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Unexpected Acceleration Incident
Reported symptoms
- Car suddenly accelerated while parking
- Vehicle jumped curb
- Airbags deployed due to collision with tree
Pre-purchase check
Check for any faults in the acceleration control system and evaluate the vehicle's electronic control unit (ECU) for errors.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Vehicle Stability on Wet Roads
Reported symptoms
- Car becomes unstable when starting to accelerate from a stop
- Skid-like sensation on wet roads
Pre-purchase check
Inspect the vehicle's traction control system and tires for wear or defects, as well as the alignment and suspension components.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Vibration at Stoplights
Reported symptoms
- Shaking or vibrating at stoplights
- Feeling of potential stalling when stopped
Pre-purchase check
Check similar models for replicated symptoms and inspect engine performance under idle conditions.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Windshield and Brake Issues with Transmission Concerns
Reported symptoms
- Windshield cracked
- Wiper blades jumping/chirping
- Transmission slipping
- Brake squeal after replacement (not wanting to stop)
Pre-purchase check
Inspect windshield for pressure cracks, check wiper blade condition, evaluate transmission performance, and examine braking system for issues post-replacement.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
AWD Malfunction and Engine Light Illumination
Reported symptoms
- AWD System Malfunction warning light
- Engine light illuminated
- Drag/hesitation during driving as if shifting from 4WD to 2WD
- Intermittent warning light activation
Pre-purchase check
Visit an authorized Toyota dealership for a thorough inspection of the AWD system and to check for any stored error codes.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
All Wheel Drive Disengagement
Reported symptoms
- All wheel drive disengages while driving
- Loss of control of vehicle
- Warning on dashboard to return vehicle to dealer
Pre-purchase check
Inspect the emission control system and all-wheel drive engagement components thoroughly for potential defects or interactions.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
CV Axle Grease Leak
Reported symptoms
- Leaking grease from inner CV axles
- Potential for CV joint failure if grease dries out
Pre-purchase check
Inspect CV axles for grease leakage and check for proper lubrication to prevent potential joint failure.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 50000, median 50000, and P75 50000 miles.
POWER TRAIN
CV Axle Noise When Engaging Drive
Reported symptoms
- Noise from front right CV axle when shifting from stationary to drive.
- Vehicle makes a noise when attempting to move forward.
Pre-purchase check
Inspect the front right CV axle for wear or damage, and consult manufacturer guidelines for known issues.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Drivetrain Noise and Performance Issues
Reported symptoms
- Extraños ruidos en la transmisión
- Zumbido molesto
- Pérdida de fuerza
- Pérdida de velocidad en el vehículo
Pre-purchase check
Inspect the powertrain components for wear, damage, or improper adjustments; examine the transmission fluid levels and quality.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Issues Linked to Electrical Problems
Reported symptoms
- Check engine light activation
- Electrical issues
- Transmission issues
- Rapid battery corrosion
Pre-purchase check
Inspect the electrical system for faults and check battery and transmission connections for corrosion or damage.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Shuddering Issue
Reported symptoms
- Vehicle shudders while driving at speeds between 25 mph to 40 mph
- Noise perceived as coming from undercarriage
- Occurrence is intermittent but noted at least weekly
Pre-purchase check
Inspect power train components for wear and alignment, and check for any loose or damaged mounts or fasteners.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Shut Off Due to Battery Connection Issue
Reported symptoms
- Vehicle shuts off while driving
- Difficulty controlling vehicle during shut off
- Need for tow after shutdown
- Repair related to active recall issue
Pre-purchase check
Inspect battery connections and ensure any outstanding recalls are addressed promptly.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Vibration and EV Light Intermittency
Reported symptoms
- Strong shaking
- Vibration while coasting
- Intermittent 'EV' light illumination
- Feeling of potential loss of control
Pre-purchase check
Check for any stored error codes related to the power train and evaluate drivetrain components for wear or faults during operating conditions.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train and Suspension Issues
Reported symptoms
- Noticed a grinding noise while in motion
- Potential suspension issues including struts, spindle, control arms, ball joints, and stabilizers
Pre-purchase check
Inspect the suspension components and power train for wear or damage. Verify whether the recall has been addressed and confirm the status of the tires involved.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Transmission Failure
Reported symptoms
- Transmission gives up at 100,000 miles
- High repair costs quoted by dealer
Pre-purchase check
Inspect the transmission system and evaluate for potential failures associated with high mileage.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 100000, median 100000, and P75 100000 miles.
SEAT BELTS
Seat Belt Accessibility Issue
Reported symptoms
- Difficulty buckling seat belt due to low receiver placement
- Perceived safety issue due to accessibility problems
Pre-purchase check
Inspect seat belt receiver height and accessibility in different weather conditions.
SEAT BELTS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEAT BELTS
Seat Belt Buckle Malfunction
Reported symptoms
- Lap buckle won't lock into the housing unit
- Safety concern expressed by consumer
Pre-purchase check
Inspect the seat belt buckle assembly for proper locking mechanism functionality and check for signs of wear or damage.
SEAT BELTS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEAT BELTS
Seat Belt Buckle Malfunction
Reported symptoms
- Yellow warning alert for airbag malfunction
- Illuminated malfunction indicator for passenger seat buckle
Pre-purchase check
Check seat belt buckle mechanism and associated electrical connections for faults or failures.
SEAT BELTS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEAT BELTS
Seat Belt Failure During Crash
Reported symptoms
- Airbags did not deploy
- Bruises to arms and ribs
- Swelling of neck
- No medical attention received
Pre-purchase check
Inspect the seat belt and airbag systems for functionality and compliance.
SEAT BELTS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Driver's Side Headrest Adjusts Unexpectedly
Reported symptoms
- Headrest rises 2.5 to 3 inches during driving
- Occurs at speeds of 45-75 mph
- Happens regularly after driving 10-15 miles
- Reported since vehicle purchase
Pre-purchase check
Check headrest adjustment mechanisms and systems for wear and function. Ensure that locking mechanisms are functioning properly.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 15, median 15, and P75 15 miles.
SEATS
Heated Seat Burns
Reported symptoms
- Burns on upper back
- Burns on lower back
- Burns on upper leg
- Blisters on skin
Pre-purchase check
Inspect heated seat elements and control settings for overheating issues.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Seat Stability During Collision
Reported symptoms
- Seat slid forward
- Knees hit dashboard
- Seat flattened causing fall backward
- Neck pain after accident, back pain, headache, shoulder pain
Pre-purchase check
Inspect seat anchor points and adjustability mechanisms for secure functionality.
SEATS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Airbag Deployment Issue in Accidents
Reported symptoms
- Airbags did not deploy during front collision
- Concern over safety for passengers, particularly children
Pre-purchase check
Inspect the airbag system for proper functionality and deployment criteria in frontal collisions.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Brake Caliper Issues
Reported symptoms
- Frequent brake and rotor replacements
- Calipers hang up
- Brakes feel spongy
- Pedal travel insufficient for effective braking
Pre-purchase check
Inspect brake calipers for proper operation and ensure brake components are within manufacturer specifications.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 45000, median 45000, and P75 45000 miles.
SERVICE BRAKES
Brake Failure
Reported symptoms
- Vehicle unable to stop
- Rear-ended incident
- Collision with concrete structure
Pre-purchase check
Inspect brake system functionality; check for hydraulic issues or worn brake components.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Brake Failure Complaints
Reported symptoms
- Total brake failure
- Emergency brake usage to slow down
Pre-purchase check
Inspect braking system components for wear and proper function, particularly if complaints have been ongoing since purchase.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Brake Failure During Low Speed Maneuvering
Reported symptoms
- Vehicle lurched forward unexpectedly
- Brake pedal did not slow down or stop vehicle
- Loss of steering control during braking
Pre-purchase check
Inspect the brake system for hydraulic issues, possible air in the brake lines, or malfunctioning components.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Brake Failure During Turns
Reported symptoms
- Car did not slow down when brakes were applied
- Minor accident when taking a turn
Pre-purchase check
Inspect brake components for wear and functionality, and check brake fluid levels.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Brake Failure While Stationary
Reported symptoms
- Brake pedal went flat to the floor
- Car continues to accelerate when brake is applied
- Inability to stop the vehicle even in park
- Emergency brake required to stop vehicle
Pre-purchase check
Inspect braking system for fluid leaks, check brake pedal response and emergency braking capabilities.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Brake Failure during Maneuvering
Reported symptoms
- Brakes failed when backing out of parking space
- Brakes failed again when pulling back into parking space
Pre-purchase check
Inspect brake system components for wear or malfunction, check brake fluid levels, and evaluate system responsiveness during low-speed maneuvers.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Cracking Brake Disc
Reported symptoms
- Cracking noise from disc after driving in heavy traffic
- Terrible noise on braking
Pre-purchase check
Consider inspecting brake discs for crystallization and structural integrity.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Emergency Brake Failure
Reported symptoms
- Emergency brake fails to engage
- Car rolls downhill when parked
Pre-purchase check
Inspect the emergency brake system for proper engagement and adjust or repair as needed.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Pre-Collision System Failure
Reported symptoms
- Pre-collision system does not slow vehicle
- Pre-collision system does not stop vehicle
Pre-purchase check
Inspect the pre-collision system and related sensor functionality to ensure proper operation as per specifications and manual guidelines.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 2000, median 2000, and P75 2000 miles.
SERVICE BRAKES
Service Brake Failure
Reported symptoms
- Brake pedal was hard at first
- Vehicle continued moving despite attempting to apply brakes
- Brake pedal was depressible but ineffective
- Vehicle made a loud noise while moving after key removal and dashboard lights remained on
Pre-purchase check
Inspect brake system for issues and check any electronic control modules related to brake function.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 4200, median 4200, and P75 4200 miles.
SERVICE BRAKES
Service Brake System Activation
Reported symptoms
- ABS warning light activates
- Brake warning light activates
- Momentary loss of control when braking at high speed
- Sudden need to reduce speed dramatically
Pre-purchase check
Inspect brake system, including ABS sensor and wiring, for faults or malfunctions.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Service Brake Wear
Reported symptoms
- Front brakes worn at 15000 miles
- Need for brake replacement
Pre-purchase check
Recommend periodic inspection of brake components, especially at lower mileage intervals.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 15000, median 15000, and P75 15000 miles.
SERVICE BRAKES
Service Brakes Issue
Reported symptoms
- Strange noise from brakes
- Airbags not functioning
- Flat tire warning light illuminated despite good tires
Pre-purchase check
Check the brake components for wear and ensure the airbag system is functioning properly.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Spongy Brake Pedal and Drag in Braking
Reported symptoms
- spongy brake pedal
- drag in braking
- low engine oil level
- engine temperature gauge fluctuating
Pre-purchase check
Inspect brake fluid levels and system for any leaks; check engine oil levels and overall engine performance.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 194, median 194, and P75 194 miles.
SERVICE BRAKES
Spongy Brakes
Reported symptoms
- brakes feel spongy
- brakes go close to floor before engaging
Pre-purchase check
Inspect master cylinder and brake fluid levels, check for air in brake lines or leaks in the braking system.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Toyota Hybrid ABS Actuator Accumulator Issues
Reported symptoms
- ABS Malfunction
- Pre-Collision Malfunction
- Low Braking Power
- Loss of Traction Control
Pre-purchase check
Inspect the ABS actuator accumulator and related braking systems, especially on hybrid vehicles.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Uncontrolled Brake Pedal Movement
Reported symptoms
- Brake pedal depresses further on its own
- Engine revs while brake is engaged
- Vehicle lunges forward unexpectedly
- Loss of control during braking/parking
Pre-purchase check
Check brake system for hydraulic or electronic malfunctions and inspect calibration of brake components.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 40000, median 40000, and P75 40000 miles.
STEERING
EPS System Failure
Reported symptoms
- EPS system light illuminated
- Inability to turn the steering wheel
- Repeated visits to dealer for the same issue
Pre-purchase check
Check EPS system components and diagnostic codes, especially the computer assembly and voltage sensors.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Power Steering Locking Issue
Reported symptoms
- Power steering is locking up
- Difficulty in turning the steering wheel
Pre-purchase check
Inspect power steering system for proper fluid levels and potential mechanical obstruction.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering Component Failure Due to Recall-related Damage
Reported symptoms
- Vehicle shuts off unexpectedly while driving
- Loss of control during shut off
- Battery connections damaged
Pre-purchase check
Inspect battery connections and any affected components from active recalls for signs of damage or failure.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering Control Loss at High Speed
Reported symptoms
- ABS light activation
- Brake light activation
- Momentary loss of steering control
Pre-purchase check
Check for brake system malfunctions and steering alignment issues.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering Pulling Issue
Reported symptoms
- Steering pulls to the right despite being aligned.
- Unusual steering behavior noted.
Pre-purchase check
Check alignment, tire condition, and suspension components for wear or damage.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering System Issue
Reported symptoms
- Car will not start
- Warning light illuminated
Pre-purchase check
Inspect battery connections and steering column for potential issues.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering Vibration and Air Pressure Issues
Reported symptoms
- Car shakes while driving
- Air pressure seems incorrect
Pre-purchase check
Check tire pressure and alignment. Inspect steering components for wear or damage.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering and Brake Issues with Water Pump Leak
Reported symptoms
- Squealing noise from right front side of the car
- Intermittent grinding noise during braking
- Front rotors excessively warm after driving
- Worn right tire requiring replacement
Pre-purchase check
Check calipers, hoses, and water pump functionality during service.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 21000, median 21000, and P75 21000 miles.
STEERING
Steering and Braking Failure
Reported symptoms
- Vehicle lurches forward unexpectedly
- Inability to control steering
- Brake fails to stop the vehicle even when fully depressed
Pre-purchase check
Inspect braking system and steering components for faults or failures that may affect operation.
STEERING: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering and Stability Issues in Customers' Vehicles
Reported symptoms
- Persistent clunking noise in the rear when driving on bumpy roads
- Swaying or instability feeling during driving
- The rear of the vehicle swaying separately from the front during motion
- Clunking sound persisting after replacement of shock absorbers and stabilizer links
Pre-purchase check
It is advised to conduct a thorough inspection of the rear suspension components, including shock absorbers and stabilizer links, to determine the source of noise and stability issues.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Door Lock Mechanism Failure
Reported symptoms
- Door does not lock or unlock using the button
- Manual intervention required to lock/unlock the door
- Passenger side lock failure noted
- Driver side lever malfunction observed
Pre-purchase check
Inspect the power lock switch and wiring for faults. Check individual door lock actuators for functionality.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Driver's Door Malfunction
Reported symptoms
- Driver's door pops open while turning
- Door ajar warning alert while driving
- Popping sound from driver's door
Pre-purchase check
Check the door latch mechanism and alignment.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Front Structure Integrity Failure
Reported symptoms
- Air bags did not deploy
- No collision alarm sounded
- Major electrical sensor damage
- Driver's door unable to open, hood damaged, suspension bent, driver suffered major bruising and chest pain
Pre-purchase check
Inspect for structural integrity and airbag system functionality after frontal impacts.
STRUCTURE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Liftgate Malfunction and Door Lock Issues
Reported symptoms
- Horrific noise from liftgate when opening and closing
- Liftgate only opens 5 inches then stops
- Driver's side door won't lock/unlock with smart key fob
- Manual locking required for driver's side door with difficulty using key
Pre-purchase check
Inspect the liftgate mechanism and the driver's side door lock assembly for mechanical failure or misalignment.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Structural Integrity Issues on Passenger Side
Reported symptoms
- Compromised passenger side structure in frontal crashes
- Concern over occupant protection in small overlap frontal crashes
- Discrepancy between driver and passenger side structural reinforcement
Pre-purchase check
Inspect the structural integrity of the passenger side, especially in the context of frontal collisions, to assess safety performance compared to later model years.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Subframe Structural Integrity Failure
Reported symptoms
- Vehicle jerks violently side to side
- Driver loses control of vehicle
- Rear subframe found cracked and broken
- Vehicle ends up off the road in a ditch
Pre-purchase check
Inspect rear subframe and suspension components for signs of rust or structural failure, especially in regions exposed to road salt.
STRUCTURE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Sunroof Drain Line Clogging
Reported symptoms
- Clogged or dislocated sunroof drain lines
- Water filling the liner in front seats
- Flooding in the passenger compartment
- Mold damage throughout the interior space
Pre-purchase check
Inspect sunroof drain lines for blockages or dislocation; check for water damage in the interior and electrical components.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Sunroof Explosion
Reported symptoms
- Loud explosion sound like a tire blowout
- Sounds of breaking glass
- Wind entering the vehicle
Pre-purchase check
Inspect the sunroof glass for any signs of manufacturing defects and check for pressure or stress points on glass.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Sunroof Shattering Without Impact
Reported symptoms
- Sunroof explodes or shatters unexpectedly
- No visible damage or impact marks on sunroof or surrounding structure
Pre-purchase check
Inspect the sunroof assembly and surrounding structure for any signs of stress or manufacturing defects.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Unexpected Acceleration During Braking
Reported symptoms
- Car lunges forward when braking
- Close proximity of gas and brake pedals causes confusion
- Near misses or accidents due to unintended acceleration
Pre-purchase check
Inspect the layout of the pedal positions for potential spacing issues and evaluate the usability for various foot sizes.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Unexpected Acceleration Incident
Reported symptoms
- Sudden acceleration while attempting to park
- Vehicle jumping the curb
- Collision with a stationary object (tree)
- Deployment of airbags during the incident
Pre-purchase check
Inspect the vehicle's throttle control system and sensor inputs for potential malfunctions. Review data logs from the event if available.
STRUCTURE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Vehicle Fire Incident
Reported symptoms
- Vehicle burned with flames engulfing the hood
- White smoke observed from the hood before the fire
- No warning lights prior to fire occurrence
Pre-purchase check
Inspect the electrical system and connections for signs of wear or damage, as well as review the vehicle's service history for maintenance records.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Water Intrusion and Mold Growth
Reported symptoms
- Condensation inside the vehicle
- Moist and damp carpet
- Moldy carpets on driver's and passenger's sides
Pre-purchase check
Inspect for sources of water intrusion, including window seals, door seals, and sunroof drainage.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Rear Axle Failure
Reported symptoms
- Axle broke while driving slowly
- Vehicle required flatbed towing
- Incident occurred on a cobblestone road
Pre-purchase check
Inspect the rear axle assembly for signs of wear, damage, or structural failure. Evaluate for any previous issues that may lead to axle failure.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Rear Subframe Cracking Due to Rust
Reported symptoms
- Vehicle jerking violently side to side
- Loss of control of vehicle
- Potential crash due to failure
Pre-purchase check
Inspect rear subframe for cracks or rust damage, especially in areas prone to salt exposure.
SUSPENSION: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Suspension Clunking and Stability Issues
Reported symptoms
- Clunking noise from the rear when driving over bumpy roads
- Swaying feeling in the rear of the vehicle
- Rear instability felt separate from the front during motion
Pre-purchase check
Inspect shock absorbers and stabilizer links for wear and proper function. Consider a comprehensive suspension system evaluation.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Suspension Issues Related to Air Pressure
Reported symptoms
- Car shakes while driving
- Incorrect air pressure perceived
Pre-purchase check
Check suspension components and air pressure status regularly.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
TIRES
Tire Blowout
Reported symptoms
- Front driver's side tire failure
- Sidewall blowout in chunks
- Loud noise during blowout
- Difficulty in vehicle control during tire failure
Pre-purchase check
Regularly check tire conditions including air pressure and tread wear. Consider professional evaluation if unusual wear is observed.
TIRES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 60000, median 60000, and P75 60000 miles.
TIRES
Tire Bubble and Flat Tire Issues
Reported symptoms
- Flat tire on driver's rear
- Bubble around the rim of the tire
- Passenger-side rear tire almost flat with bubble near the rim
- Mis-shapen front passenger tire
Pre-purchase check
Inspect all tires for bubbles and irregular shapes; check for unusual wear patterns.
TIRES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
TIRES
Tire Pressure Monitoring System Malfunction
Reported symptoms
- TPMS warning light activates with normal tire pressure
- TPMS warning occurs after refueling
Pre-purchase check
Inspect the Tire Pressure Monitoring System for faults or sensor issues.
TIRES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Brake Failure Leading to Uncontrolled Acceleration
Reported symptoms
- Brake pedal went flat to the floor
- Car began to accelerate uncontrollably
- Brake did not stop the vehicle when applied
- Car could not be stopped in park mode
Pre-purchase check
Inspect brake system components, including brake pedal assembly, brake fluid levels, and transmission safety mechanisms.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Gas Pedal Malfunction
Reported symptoms
- Gas pedal won’t work
- Loss of vehicle acceleration
Pre-purchase check
Inspect the throttle system and gas pedal linkage for mechanical failure or obstruction.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Uncontrollable Acceleration
Reported symptoms
- Vehicle accelerated unexpectedly
- Driver unable to stop the vehicle
- Loss of control during parking maneuver
- Vehicle flipped over after hitting an object
Pre-purchase check
Inspect the vehicle's speed control system and accelerometer for malfunction or failure.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Uncontrolled Acceleration During Brake Application
Reported symptoms
- Vehicle lurched forward unexpectedly when brake was applied
- Inability to stop the vehicle despite pressing the brake pedal
- Loss of steering control while attempting to brake
- Vehicle accelerated unintentionally up a hill and across varied terrain
Pre-purchase check
Inspect the vehicle's brake and accelerator systems for malfunction or interference.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Unexpected Acceleration While Braking
Reported symptoms
- Vehicle accelerated backwards despite brake being applied
- Injuries reported due to unintended acceleration
- Property damage caused during incident
Pre-purchase check
Inspect vehicle speed control system, including brake function and electronic controls.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Unexpected Acceleration during Deceleration
Reported symptoms
- Car suddenly accelerated while slowing down
- Driver's foot was not on the gas pedal
- Involved in an accident at an intersection
Pre-purchase check
Inspect the vehicle's speed control system for faults or malfunctions that could cause unintended acceleration.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control Anomaly at High Speed
Reported symptoms
- EV light momentarily activates at high speeds
- Shaking or vibration when pressing gas pedal after EV light activation
- Feeling of running over something briefly
Pre-purchase check
Check for synchronization issues between electric and gas modes in the hybrid system, particularly at high speeds.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 4300, median 4300, and P75 4300 miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control Interruption
Reported symptoms
- Complete loss of power
- Inability to accelerate when both brake and gas pedals are pressed simultaneously
- Risk of unsafe driving conditions in traffic situations
Pre-purchase check
Have the vehicle's accelerator and brake pedal response inspected for electronic interference and behavior during simultaneous pedal application.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control Malfunction
Reported symptoms
- Vehicle suddenly slowed down while using cruise control
- Distinct clunk sound noted during speed reduction
- Cruise control struggled to restore speed
- Engine became noticeably louder during malfunction
Pre-purchase check
Check cruise control system and related components, inspect for error codes and engine alerts post-incident.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control Malfunction
Reported symptoms
- ABS light illumination
- Brake light illumination
- Momentary loss of vehicle control
- Need to manually reduce speed
Pre-purchase check
Inspect the vehicle's speed control system, ABS, and brake components for functionality and any error codes.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Headlamp Failure
Reported symptoms
- Both front headlamps failed simultaneously
- Low and high beam filaments burned out
Pre-purchase check
Inspect headlamp bulbs for filament integrity and test electrical connections for proper function.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Ineffective Window Seal/Wiper System
Reported symptoms
- Windows foggy or wet
- Ineffective built-in squeegee
- Difficulty seeing to change lanes
- Difficulty backing out of driveway
Pre-purchase check
Inspect the seals and wiper functionality of the door window guides for effectiveness in clearing moisture.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Nighttime Visibility Issue with Low Beam Headlights
Reported symptoms
- Dark portion of windshield at center when using low beam headlights
- Limited visibility distance under 300 ft
- Visibility reduces down to 50-75 ft when going downhill
- Need to use high beams for safe visibility at night
Pre-purchase check
Inspect low beam headlight alignment and functionality; check for any obstructions or issues with windshield clarity.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Sunroof Explosion
Reported symptoms
- Sunroof exploded outwards
- Glass dropped into vehicle
- Potential for injury and accident
Pre-purchase check
Inspect sunroof installation and integrity; check for signs of stress or damage around the sunroof area.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Visibility/Wiper Component Failure
Reported symptoms
- Loud boom noise heard while driving
- Wind noise through the inside cover
- Presence of broken glass pieces above the inside cover
Pre-purchase check
Inspect the inside cover for damage and clear any glass debris; check for proper sealing around the cover to prevent wind noise.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Visibility/Wiper System Malfunction
Reported symptoms
- Wipers turning on and off unexpectedly
- Radio turns on by itself
- Climate control changes autonomously
- Clicking sound behind the dashboard after ignition is off
Pre-purchase check
Inspect the electrical connections and components related to visibility and wiper systems for potential issues.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Windshield and Door Glass Delamination
Reported symptoms
- Visual impairment due to delamination
- Spider web pattern on glass
- Increased reflection causing confusion in sunlight
Pre-purchase check
Inspect for signs of delamination and consult with a glass repair specialist.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Wiper Performance Issues
Reported symptoms
- Unrefined speed settings on wipers
- Wipers too fast or slow for varying rain
- Annoying loud stutter/rubbing noise from wipers
Pre-purchase check
Inspect wiper speed settings for adjustments and evaluate wiper blade compatibility with vehicle.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
WHEELS
Inadequate Spare Tire Storage
Reported symptoms
- Full size spare tire does not fit in wheel well
- Wheel well projects above floor level
- Inability to secure full size tire in the vehicle
Pre-purchase check
Verify compatibility of the full size spare tire with the vehicle's wheel well dimensions.
WHEELS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 15000, median 15000, and P75 15000 miles.
WHEELS
Passenger Side Front Tire Blowout
Reported symptoms
- Tire sidewall blew out while driving at high speed
- No warning signs or prior issues reported
- Vehicle was relatively new with less than 2,000 miles
Pre-purchase check
Inspect tire quality and integrity for any manufacturing defects or damage prior to use.
WHEELS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 2000, median 2000, and P75 2000 miles.
WHEELS
Suspension and Tire Safety Concern
Reported symptoms
- Suspension issues: struts, spindle, control arms, ball joints, stabilizers
- Trutle grinding noise when in motion
Pre-purchase check
Inspect suspension components including struts, spindle, control arms, ball joints, and stabilizers for wear or damage. Verify tire condition as per recall guidelines.
WHEELS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
WHEELS
Unstable Wheel Performance on Wet Roads
Reported symptoms
- Car becomes unstable when starting from a standstill at traffic lights on wet roads
- Feeling of skidding or loss of control when accelerating
Pre-purchase check
Inspect wheel alignment and tire conditions, especially for tread wear and pressure.
WHEELS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
WHEELS
WHEELS and AIRBAG ISSUES
Reported symptoms
- Airbag warning light is on and unable to turn on airbag system
- Flat tire warning light is on despite tires being in good condition
- Strange noise from brakes despite them being checked and found good
Pre-purchase check
Inspect tire pressure and conditions, check airbag system functionality, and examine brake components for any abnormal noises.
WHEELS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
WHEELS
Wheel Air Pressure Issues
Reported symptoms
- Car shakes while driving
- Suspected wrong air pressure in wheels
Pre-purchase check
Check wheel air pressure and inspect for damage due to pothole impacts.
WHEELS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
What the data says
ELECTRICAL SYSTEM is the most frequently classified component, appearing in 35.1% of complaint reports in this dataset. This 2017 TOYOTA RAV4 has 308 complaint reports in the records we have processed. One report can be classified under more than one component, so component shares do not add up to 100%.
Compare model years
These nearby model years have 2018: 333 reports. Complaint totals are not failure rates and should be read with vehicle age, sales volume, and reporting patterns in mind.
