This model year has 333 processed complaint reports; ELECTRICAL SYSTEM is the most frequently classified system at 39.0% of reports.
Federal telemetry verified ● Model-year dossier
2018 TOYOTA RAV4
Complaint-pattern analysis from publicly available NHTSA safety records.
1.7Reliability score / 10
System health index
Reliability telemetry
A cohort-relative signal that annualizes documented reports for vehicle age and weights NHTSA crash or fire flags.
Documented incidents333
Reports with crash / fire flags64
Flagged-report share19.22%
Primary reported systemELECTRICAL SYSTEM
Scores are relative to the indexed vehicle cohort, not failure rates. Crash and fire flags identify how a complaint was recorded by NHTSA; they do not establish that a reported component caused the event.
Data-based buyer guidance
Research carefully
Review the underlying reports, recall status, and service history before making a vehicle-specific decision.
Available adjacent years span 308–887 reports. This year has more reports than 2017.It has fewer reports than 2019.
Before you buy
- Check open recalls using the vehicle identification number (VIN).
- Review the linked NHTSA reports for symptoms that match the vehicle you are considering.
- Ask for maintenance records and arrange an independent pre-purchase inspection.
This is a statistical research aid, not a mechanical diagnosis, failure prediction, or recommendation to buy or avoid a vehicle.
Component analysis
Most frequently reported systems.
ELECTRICAL SYSTEM130 documented reports
39.0%OTHER / UNSPECIFIED69 documented reports
20.7%ENGINE33 documented reports
9.9%SERVICE BRAKES30 documented reports
9.0%POWER TRAIN26 documented reports
7.8%EXTERIOR LIGHTING23 documented reports
6.9%VEHICLE SPEED CONTROL20 documented reports
6.0%VISIBILITY/WIPER17 documented reports
5.1%AIR BAGS16 documented reports
4.8%STRUCTURE14 documented reports
4.2%Show all 32 reported components
STEERING12 documented reports
3.6%FUEL/PROPULSION SYSTEM12 documented reports
3.6%FORWARD COLLISION AVOIDANCE6 documented reports
1.8%TIRES5 documented reports
1.5%LANE DEPARTURE4 documented reports
1.2%VISIBILITY4 documented reports
1.2%SUSPENSION3 documented reports
0.9%SEAT BELTS3 documented reports
0.9%BACK OVER PREVENTION2 documented reports
0.6%LATCHES/LOCKS/LINKAGES2 documented reports
0.6%ENGINE / ENGINE COOLING2 documented reports
0.6%HYDRAULIC2 documented reports
0.6%SEATS2 documented reports
0.6%ELECTRONIC STABILITY CONTROL (ESC)2 documented reports
0.6%FUEL SYSTEM1 documented reports
0.3%GASOLINE1 documented reports
0.3%CHEST CLIP1 documented reports
0.3%BUCKLE1 documented reports
0.3%HARNESS1 documented reports
0.3%FIRE-RELATED1 documented reports
0.3%EQUIPMENT1 documented reports
0.3%WHEELS1 documented reports
0.3%Failure intelligence
What to inspect before you buy.
Complaint clusters identify repeated reported symptoms; they are not a diagnosis or defect finding.
ELECTRICAL SYSTEM
Electrical System Issues
Danger zone mileageMileage not reported
Reported symptoms
- Brake pedal requires excessive force
- Vehicle stalls
- Steering wheel seizes
- Instrument cluster goes black
Pre-purchase check
Inspect the electrical system for damage or faults, especially near the firewall area.
ELECTRICAL SYSTEM: 53 NHTSA complaints in this cluster, including 1 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Issues in 2018 Toyota RAV4
Danger zone mileage9,200–9,200 miMedian: 9,200 mi
Reported symptoms
- Warning messages indicating brakes and safety features unavailable
- Stalling while driving in traffic
- Difficulty restarting after stalling
- Loss of power and sputtering during stall events
Pre-purchase check
Inspect electrical and charging systems, especially in relation to warning signals and potential malfunctions reported.
ELECTRICAL SYSTEM: 10 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 9200, median 9200, and P75 9200 miles.
ELECTRICAL SYSTEM
Electrical System Fire Incidents
Danger zone mileage65,000–65,000 miMedian: 65,000 mi
Reported symptoms
- vehicle caught fire
- smoke emitting from engine or wheel well
- engine shut off unexpectedly
- burning odor inside vehicle
Pre-purchase check
Inspect electrical system components and connections for damage or faults, particularly around the battery and under-hood wiring.
ELECTRICAL SYSTEM: 9 NHTSA complaints in this cluster, including 0 crash-flagged and 9 fire-flagged reports; reported incident mileage spans P25 65000, median 65000, and P75 65000 miles.
ENGINE
Engine and Electrical Failures
Danger zone mileageMileage not reported
Reported symptoms
- Independent acceleration while at a stop
- Loss of power steering and electrical power
- Sudden complete shutdown of engine
- Smoke from vehicle components or under the hood prior to fire outbreak, accompanied by foul odor from the vents or cabin
Pre-purchase check
Inspect electrical components, wiring, and engine for potential faults. Check for signs of overheating and fire hazards in engine compartment.
ENGINE: 7 NHTSA complaints in this cluster, including 1 crash-flagged and 4 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Exterior Lighting Issues in 2018 Toyota RAV4
Danger zone mileageMileage not reported
Reported symptoms
- High beam headlights fail to operate
- Inadequate visibility on unlit roads
- Difficulty seeing road lines at night
- Poor light output from headlights on new vehicle, no defects found by dealer
Pre-purchase check
Inspect headlight functionality and alignment; evaluate performance in rural and poorly lit conditions.
EXTERIOR LIGHTING: 7 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Stalling Issues
Danger zone mileage9,200–9,200 miMedian: 9,200 mi
Reported symptoms
- Car stalls while driving
- Loss of power during operation
- Difficulty restarting after stalling
- Sputtering before engine failure
Pre-purchase check
Conduct a thorough diagnostic inspection for potential software or electronic control issues related to the powertrain.
POWER TRAIN: 7 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 9200, median 9200, and P75 9200 miles.
SERVICE BRAKES
Service Brake Failure
Danger zone mileageMileage not reported
Reported symptoms
- Independently accelerated with brake applied
- Unresponsive brake pedal requiring excessive pressure
- Squishy sound when depressing brake pedal
- Abnormal sound when attempting to slow the vehicle at speed
Pre-purchase check
Inspect brake system for vacuum leaks and irregularities in pedal response; check for updated service bulletins.
SERVICE BRAKES: 7 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Water Leakage in 2018 Toyota Rav4
Danger zone mileageMileage not reported
Reported symptoms
- Water leaking into the vehicle from sunroof
- Water accumulating under brake and accelerator pedals
- Saturated floor mats
- Wet front passenger side seat from roof handle area leaking water
Pre-purchase check
Inspect seals and drainage systems related to sunroof and roof rack. Check for blockages and verify integrity of installed components.
STRUCTURE: 6 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Service Brake Issues
Danger zone mileage4,875–13,625 miMedian: 9,250 mi
Reported symptoms
- Creaking noise during braking
- Vehicle pulls to the left
- Grinding noise when braking
- Loud screeching sound while braking
Pre-purchase check
Repeated inspections may be required; if issues persist despite assurance from the dealership, consider an independent mechanic assessment.
SERVICE BRAKES: 5 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 4875, median 9250, and P75 13625 miles.
OTHER / UNSPECIFIED
Delay in Recall Remedy for Battery Issue
Danger zone mileageMileage not reported
Reported symptoms
- No remedy provided for a recall over an extended period
- Consumers report concern for the safety of driving the recalled vehicles
- Reported potential hazard of battery causing fire
- Dealerships unable to provide fixes or inspections for the recall
Pre-purchase check
Vehicle owners should reach out to their dealerships for updates on the recall status and consider third-party inspections if safety concerns persist until a remedy is available.
OTHER / UNSPECIFIED: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Sunroof Explosion/Shattering
Danger zone mileage55–55 miMedian: 55 mi
Reported symptoms
- Sunroof shattered while driving
- Glass fragments fell into vehicle
- No foreign object present at time of incident
- Glass appeared to bend outwards upon inspection
Pre-purchase check
Inspect sunroof for structural integrity and confirm if any defects in the glass can be identified.
OTHER / UNSPECIFIED: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 55, median 55, and P75 55 miles.
OTHER / UNSPECIFIED
Un-repaired Recall Issues for Vehicle Registration
Danger zone mileageMileage not reported
Reported symptoms
- Inability to register vehicle due to outstanding recall
- Vehicle usage prevented because of unresolved recall
- Import process halted because of existing recall
Pre-purchase check
Check for outstanding recalls and ensure they are repaired before attempting to register or import the vehicle.
OTHER / UNSPECIFIED: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train and Acceleration Issues in 2018 Toyota RAV4
Danger zone mileageMileage not reported
Reported symptoms
- Loss of motive power while driving
- Unusual vibration while driving
- Grinding sound from beneath the vehicle
- Difficulty shifting gears, especially to park (P) setting after failure occurs; concerns about transmission failure history; vehicle surged forward unexpectedly, causing a crash; abnormal acceleration without driver input; brake system failure requiring excessive force to stop the vehicle; inability to safely control vehicle speed or function under normal conditions.
Pre-purchase check
Inspect the power train components, including the transmission and braking system, for signs of wear or failure. Check for diagnostic codes and perform a comprehensive functional assessment of the powertrain and braking systems.
POWER TRAIN: 4 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Sunroof Glass Explosion
Danger zone mileageMileage not reported
Reported symptoms
- Spontaneous shattering of sunroof glass while driving
- Loud popping or explosion noise heard before shattering
- Glass debris falling into the vehicle
- Wind entering the cabin after explosion
Pre-purchase check
Inspect the sunroof for signs of prior damage or weaknesses, and assess the glass edges for any unusual curvature or cracks.
VISIBILITY/WIPER: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Tray and Electrical System Fire Risk
Danger zone mileageMileage not reported
Reported symptoms
- Fire risk from battery tray
- Risk of short circuit
- Fear of vehicle fire while driving
- Delay in remedy for recall
Pre-purchase check
Vehicles should be inspected for battery tray integrity and electrical system functionality if experiencing symptoms or upon recall notice.
ELECTRICAL SYSTEM: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Issues
Danger zone mileageMileage not reported
Reported symptoms
- Unresponsive electrical components
- Intermittent electrical failures
- Dashboard warning lights illuminate unexpectedly
Pre-purchase check
Inspect wiring harnesses for damage, check all electrical connections for integrity, and test battery voltage under load.
ELECTRICAL SYSTEM: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System and Steering Lock Failures
Danger zone mileageMileage not reported
Reported symptoms
- Complete steering failure
- Steering wheel locking without warning
- Dashboard warning messages for system failures
- Internal wire harness shorting out causing alerts and potential stalling during driving
Pre-purchase check
Inspection by a certified service center is recommended due to multiple reported incidents and risk of component failure.
ELECTRICAL SYSTEM: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Insufficient Illumination from Projector Headlights
Danger zone mileageMileage not reported
Reported symptoms
- Low beam headlights provide insufficient light in dark conditions
- Poor peripheral illumination when turning or driving on curves
- Sharp horizontal cutoff in headlight beam
- Insufficient light when ascending or descending hills
Pre-purchase check
Inspect headlight alignment and consider modifications to beam spread to improve illumination.
EXTERIOR LIGHTING: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Unspecified Fire Hazard in Toyota RAV4
Danger zone mileage20,750–50,250 miMedian: 35,500 mi
Reported symptoms
- Abnormal odor of smoke from vents
- Smoke visible coming from under the hood
- Vehicle caught fire while in motion or stationary
- Vehicle engulfed in flames within minutes before extinguishing
Pre-purchase check
Inspect for signs of overheating, inspect wiring and connections near heat sources, and verify if there are any leaks that may cause electrical shorts or fire hazards.
OTHER / UNSPECIFIED: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 3 fire-flagged reports; reported incident mileage spans P25 20750, median 35500, and P75 50250 miles.
VEHICLE SPEED CONTROL
Uncontrolled Acceleration
Danger zone mileage13,000–13,000 miMedian: 13,000 mi
Reported symptoms
- Vehicle fails to respond to accelerator pedal immediately after being depressed.
- Vehicle accelerates on its own without driver input.
- Depressing brake pedal has no effect on vehicle speed.
- Acceleration stops suddenly with no driver action after a period.
Pre-purchase check
Consult a qualified technician to perform a thorough inspection of the vehicle's accelerator and braking systems, checking for any electronic or mechanical issues.
VEHICLE SPEED CONTROL: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 13000, median 13000, and P75 13000 miles.
AIR BAGS
Airbags Not Deploying in Accidents
Danger zone mileageMileage not reported
Reported symptoms
- No airbags deployed during crashes
- Injuries sustained by occupants due to airbag non-deployment
- Extensive vehicle damage from impacts
Pre-purchase check
Inspect airbag system for faults, including sensors and deployment mechanisms.
AIR BAGS: 2 NHTSA complaints in this cluster, including 2 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Size and Recall Issues
Danger zone mileageMileage not reported
Reported symptoms
- Incorrect battery size installed
- Frequent battery replacements
- Battery malfunctions affecting vehicle performance
- Improper fit of battery hold down bracket
Pre-purchase check
Check battery size against owner's manual and consumer advisories; verify proper fitting and installation of battery hold down components.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failure
Danger zone mileageMileage not reported
Reported symptoms
- Complete power loss while driving
- Steering became unresponsive
- Smoke coming from the hood
- Dashboard console screen going blank during operation
Pre-purchase check
Inspect the electrical system components, including connections and wiring insulation, especially around areas where heat may develop or under stress during driving conditions.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 2 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Issues in RAV4
Danger zone mileage40–40 miMedian: 40 mi
Reported symptoms
- Car randomly caught on fire while driving
- AC turning on by itself prior to fire
- Car clicked multiple times and made weird noise during startup
- Smoke observed coming from battery area with a hole next to battery terminal
Pre-purchase check
Inspect the battery connections and integrity; check for any signs of overheating or damage in the electrical system.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 40, median 40, and P75 40 miles.
ELECTRICAL SYSTEM
Intermittent Electrical Issues
Danger zone mileage14,500–14,500 miMedian: 14,500 mi
Reported symptoms
- Intermittent engine light activation
- Multiple warning lights activating simultaneously
- Car stalling while driving
- Car turning off while driving at high speeds (70+ mph) due to electrical issues
Pre-purchase check
Have electrical system thoroughly inspected, including battery and alternator functionality, as well as any faulty wiring or connections that may cause intermittent failures.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 14500, median 14500, and P75 14500 miles.
ELECTRICAL SYSTEM
Repeated Battery Failure in Electrical System
Danger zone mileageMileage not reported
Reported symptoms
- Battery goes dead repeatedly
- Multiple battery replacements
- Concerns about being stranded or fire hazard
- Dealer provides inconsistent explanations for failures
Pre-purchase check
Consider inspecting the vehicle's electrical system, including battery specifications and potential parasitic drains from installed devices.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Un-repaired Recall Impacting Registration
Danger zone mileageMileage not reported
Reported symptoms
- Prevented vehicle registration
- Inability to complete import process
Pre-purchase check
Verify the status of any outstanding recalls and ensure repairs are completed before attempting to register the vehicle in a new location.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine and Electrical System Issues
Danger zone mileage55,000–55,000 miMedian: 55,000 mi
Reported symptoms
- Frequent battery failures
- Overheating
- Engine stalling while driving
- Loss of power during acceleration
Pre-purchase check
Inspect battery health, cooling system components, and engine oil levels regularly.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 55000, median 55000, and P75 55000 miles.
ENGINE
Hybrid System Overheating and Reduced Power
Danger zone mileageMileage not reported
Reported symptoms
- Warning light for hybrid system overheating
- Reduced power output
- Inability to maintain highway speed
- Car becomes unresponsive to accelerator pedal
Pre-purchase check
Check for overheating issues in hybrid system; ensure cooling mechanisms are functioning properly; reset and diagnose computer systems if needed.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Unintended Acceleration and Engine Performance Issues
Danger zone mileage8,756–26,252 miMedian: 17,504 mi
Reported symptoms
- Unintended acceleration while stopped at a red light
- Engine revs up without driver input
- Loss of acceleration at highway speeds
- Audible clunking sound from below the vehicle after extended driving periods
Pre-purchase check
Inspection by a certified mechanic or dealership recommended to assess engine and transmission components.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 8756, median 17504, and P75 26252 miles.
EXTERIOR LIGHTING
Auto Lighting System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Auto high beam feature disengages randomly
- Auto high beam system refuses to engage at night upon start-up
- Auto light feature delayed in activation when car is started
- Auto lights turn off unexpectedly while in motion causing temporary darkness
Pre-purchase check
Inspect the auto lighting system for potential faults or software issues affecting functionality during nighttime operation and start-up conditions.
EXTERIOR LIGHTING: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Exterior Lighting and Safety Features Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Headlight high beam feature disabling while in motion
- Inability to activate high beams during low beam mode
- Brake lights not activating during automatic deceleration
- Safety risks from reduced visibility in dark conditions
Pre-purchase check
Examine the functionality of the automatic high beam feature and the brake light activation during dynamic radar cruise control operation.
EXTERIOR LIGHTING: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel/Propulsion System Issues
Danger zone mileage20–20 miMedian: 20 mi
Reported symptoms
- Fuel running out quickly
- Emission (ECO) warning indicator illuminated
- Car acts sluggish
- Gas pedal pressed but car not accelerating properly; RPMs increase but car does not move or stalls; strong gasoline smell when idling
Pre-purchase check
Consult a certified technician for a thorough fuel system inspection and diagnostics.
FUEL/PROPULSION SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 20, median 20, and P75 20 miles.
FUEL/PROPULSION SYSTEM
Fuel/Propulsion System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Car stalled unexpectedly while driving
- Charging system failure warning on the dashboard
- Engine stopped while driving
- Faulty valve in gas line flooding vapor canister with gas
Pre-purchase check
Inspect fuel/propulsion components, specifically gas line valves and vapor canister functionality. Evaluate error codes related to tank assembly and canister assembly.
FUEL/PROPULSION SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Automatic Liftgate Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Fails to close completely
- Takes an unusually long time to shut
- Fails to align properly
- Tailgate pulls hinges off car
Pre-purchase check
Inspect the liftgate alignment and mechanism; check for recalibration guidance from manufacturer.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Indeterminate Component Complaint
Danger zone mileageMileage not reported
Reported symptoms
- No specific issues reported
- General statement of good condition
Pre-purchase check
Review vehicle maintenance and ensure all systems are operational.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Lane Departure Alert System Inaudibility
Danger zone mileage1,000–1,000 miMedian: 1,000 mi
Reported symptoms
- Buzzer for lane departure alert not audible
- Inconsistent feedback from steering assist feature
- No volume adjustment available for alert system
Pre-purchase check
Inspect the lane departure alert system for volume settings and functionality under varying conditions, especially with background noise.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 1000, median 1000, and P75 1000 miles.
OTHER / UNSPECIFIED
Sunroof Explosion
Danger zone mileage2,511–7,504 miMedian: 5,008 mi
Reported symptoms
- Sunroof exploded while driving
- Shattering noise likened to a gunshot
- No apparent impact from external objects
Pre-purchase check
Inspect sunroof for signs of stress or manufacturing defects; document event for potential claims.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 2511, median 5008, and P75 7504 miles.
OTHER / UNSPECIFIED
Sunroof Explosion
Danger zone mileageMileage not reported
Reported symptoms
- Sudden loud pop sound
- Whistling and rattling from sunroof shade
- Glass fragment falling or breaking
Pre-purchase check
Inspect the sunroof glass and surrounding components for any signs of damage or stress fractures.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Transmission and Torque Converter Issues
Danger zone mileageMileage not reported
Reported symptoms
- Transmission problems noted
- Torque converter failure
- Drivetrain issues observed
Pre-purchase check
Consider inspection of the transmission and torque converter for unusual performance or wear.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Uncommanded Acceleration and Rollback in Drive
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle experiences uncommanded forward acceleration while foot on brake
- Vehicle rolls backward when power button pressed without shifting to park
- Vehicle exhibits behavior as if in neutral when turned off while in drive
- Uncommanded acceleration upon impact with another vehicle
Pre-purchase check
Inspect the vehicle's throttle response and transmission behavior under various conditions, especially with gear shift positions and braking.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Issues
Danger zone mileage2,545–7,515 miMedian: 5,030 mi
Reported symptoms
- Loud banging noise when shifting gears
- Car jerks when shifting from Park to any gear
- Delayed acceleration at green lights
- Traction control light activation during acceleration delay and jerking behavior when changing gears
Pre-purchase check
Inspect power train components and transmission system for proper functioning, including software updates that may affect gear selection and EV mode activation.
POWER TRAIN: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 2545, median 5030, and P75 7515 miles.
SERVICE BRAKES
Service Brake Malfunction During Turns
Danger zone mileageMileage not reported
Reported symptoms
- Unexpected acceleration when turning
- Difficulty braking during rapid acceleration
- Involved collisions with stationary objects
- Significant damages reported after incidents
Pre-purchase check
Inspect brake system functionality and electronic control modules for anomalies during low-speed maneuvers.
SERVICE BRAKES: 2 NHTSA complaints in this cluster, including 2 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering and Brake Noise with Pulling Issues
Danger zone mileage6,140–17,422 miMedian: 11,781 mi
Reported symptoms
- Strange noise from the rear when parking
- Ability to move rear tire back and forth by hand
- Incorrect steering, pulling right and left
- Front brakes creak while driving and pulling to the left in the steering
Pre-purchase check
Check wheel alignment and control arm integrity; assess brake functionality and noise during operation; conduct a thorough suspension inspection.
STEERING: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 6140, median 11781, and P75 17422 miles.
STEERING
Sudden Steering Lock Failure
Danger zone mileageMileage not reported
Reported symptoms
- Steering wheel locks without warning
- Inability to control vehicle steering
- Illumination of dashboard warning lights
- Smoke or fire from under the hood
Pre-purchase check
Inspect steering lock ECU and related electronic control components for malfunction or failure.
STEERING: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control Acceleration during Low Speed Maneuvers
Danger zone mileageMileage not reported
Reported symptoms
- Sudden unintended acceleration while turning
- Brakes not responding effectively during acceleration
- Vehicle lurching forward unexpectedly
Pre-purchase check
Inspect the vehicle's speed control components and braking system for malfunctions or inconsistencies in performance.
VEHICLE SPEED CONTROL: 2 NHTSA complaints in this cluster, including 2 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Hybrid system overheating warning
- Reduced output power
- Inability to maintain speed above 40mph
- Failure to accelerate past 60mph without cruise control
Pre-purchase check
Seek a thorough diagnostic from a dealer, particularly focusing on hybrid system performance and possible computer malfunctions.
VEHICLE SPEED CONTROL: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Sunroof Explosion
Danger zone mileageMileage not reported
Reported symptoms
- Sunroof glass shattered unexpectedly
- Loud bang heard above head
- Sound resembling gravel bouncing heard after explosion
Pre-purchase check
Inspect sunroof integrity and surrounding components for signs of impact, stress, or manufacturing defects.
VISIBILITY/WIPER: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Visibility Impairment Due to Dashboard Reflection
Danger zone mileageMileage not reported
Reported symptoms
- Impaired vision caused by sunlight reflection off dashboard
- Obscured view through windshield in bright sunlight
- Near misses with pedestrians or cyclists due to visibility issues
Pre-purchase check
Check for reflection issues caused by dashboard materials in bright sunlight.
VISIBILITY/WIPER: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Windshield Cracking and Replacement Delays
Danger zone mileageMileage not reported
Reported symptoms
- Windshield cracked after impact from small rock
- Crack developed while parked
- Crack spread significantly over short period
- Windshield replacement part on nationwide backorder
Pre-purchase check
Inspect windshield for small chip damage that may lead to larger cracks. Confirm availability of replacement parts before scheduling repairs.
VISIBILITY/WIPER: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag Deployment Failure
Danger zone mileageMileage not reported
Reported symptoms
- Air bags did not deploy during a crash situation where deployment was expected.
- Vehicle spun 360 degrees after impact.
Pre-purchase check
Inspect the air bag deployment system for faults or failures, including sensor functionality and electrical connections.
AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag Failure to Deploy
Danger zone mileageMileage not reported
Reported symptoms
- Driver side curtain air bag failed to deploy
- Driver front air bag failed to deploy
- Fractured finger on right hand
- Chest contusions and right knee bruise
Pre-purchase check
Evaluate air bag system functionality and deployment mechanisms after collision
AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag Indicator Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Little red blinking light indicating possible airbag issue.
- No reported crashes or injuries associated with the complaint.
Pre-purchase check
Inspect airbag indicator light functionality and related electrical connections.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag Non-Deployment During Incident
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle accelerated unexpectedly while shifting gears
- Air bags did not deploy during crash
Pre-purchase check
Inspect air bag system for faults or failures prior to vehicle operation.
AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Air bag warning light illuminated
- Vehicle failed to start without jumpstarting
- Intermittent clicking and humming sounds from front end of vehicle
- Tire pressure sensor warning light illuminated despite correct tire pressure
Pre-purchase check
Inspect air bag system for faults and ensure proper functioning of related electrical components.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bags Not Deploying During Accident
Danger zone mileageMileage not reported
Reported symptoms
- Air bags did not deploy during crash
- Injuries sustained in collision
- Strong impact with vehicle being dragged
Pre-purchase check
Inspect the air bag deployment system for potential faults or sensor issues.
AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Airbag Deployment Failure
Danger zone mileageMileage not reported
Reported symptoms
- Airbags did not deploy during a near-collision incident
- Automatic emergency braking system failed to engage
- Unexpected acceleration while attempting to brake
Pre-purchase check
Inspect airbag system functionality and evaluate the vehicle's electronic control systems for any errors or malfunctions.
AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Airbag Deployment Failure
Danger zone mileageMileage not reported
Reported symptoms
- Airbags did not deploy during a collision
- No warning lights activated prior to the incident
Pre-purchase check
Inspect the airbag system for malfunctions and verify deployment mechanisms during impact.
AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Airbag Malfunction Post-Collision
Danger zone mileageMileage not reported
Reported symptoms
- SRS Airbag System Malfunction error message
- Airbags did not deploy during collision
Pre-purchase check
Inspect the airbag system and any associated error codes after an accident to ensure proper functionality.
AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Airbags Fail to Deploy
Danger zone mileageMileage not reported
Reported symptoms
- Airbags did not deploy during a collision
- Error code indicating airbag failure
Pre-purchase check
Inspect airbag system for faults and error codes; check crash sensors and wiring.
AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Unexpected Airbag Deployment
Danger zone mileageMileage not reported
Reported symptoms
- Side curtain airbags deployed while driving under 5 mph
- Airbags deployed without a crash or damage to the vehicle
Pre-purchase check
Inspect airbag sensors and deployment mechanisms for false activation triggers.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Unexpected Deployment of Side Airbags
Danger zone mileageMileage not reported
Reported symptoms
- Unexplained deployment of side airbags during front collision
- Concerns about pre-collision warning/emergency braking system functionality
Pre-purchase check
Inspect airbag deployment trigger systems and verify functionality of pre-collision safety features.
AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Unexpected Vehicle Shutdown
Danger zone mileageMileage not reported
Reported symptoms
- Car suddenly shuts off
- Dashboard goes black
- Increase in frequency of shutdowns
- Warning signs on the dashboard
Pre-purchase check
Check electrical systems and battery performance; monitor for recurring shutdowns.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Bluetooth Connectivity Issues in Toyota Etunes Systems
Danger zone mileageMileage not reported
Reported symptoms
- Bluetooth initialization failure
- Inability to connect Bluetooth devices
- Safety concern for hands-free driving
Pre-purchase check
Check the Bluetooth system functionality and software updates.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Consumer Dispute Over Recall Battery Replacement
Danger zone mileageMileage not reported
Reported symptoms
- Consumer reports being charged for a recall-related battery replacement
- Potential confusion regarding the recall policy and responsibility for repair costs
Pre-purchase check
Review dealership practices regarding recall repairs and associated costs with consumers.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Delay in Recall Repairs for Battery Mount
Danger zone mileageMileage not reported
Reported symptoms
- Scheduled repair appointment with no parts available
- Lack of communication from dealership regarding part availability
Pre-purchase check
Consumers should follow up with the dealership for updates on parts availability and ensure regular communication until the recall repair is completed.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Door Lock Actuator Failure
Danger zone mileageMileage not reported
Reported symptoms
- Door locks malfunctioning or unresponsive
- Need for actuator replacement
Pre-purchase check
Inspect door lock actuator functionality and wiring connections.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failure
Danger zone mileageMileage not reported
Reported symptoms
- Warning lights and signals activating
- Vehicle sputtering
- Stalling out
- Smoke from under the hood on operation
Pre-purchase check
Recommended inspection of electrical components and wiring due to fire risk and smoke emissions.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failure Leading to Vehicle Shutdown and Fire
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle shut down unexpectedly while driving
- Battery movement in engine compartment
- Instantaneous vehicle fire
- Loss of steering control
Pre-purchase check
Inspect electrical system components, focusing on battery mounting and connections, potential for short circuits, and fire safety protocols.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failure Post Battery Replacement
Danger zone mileageMileage not reported
Reported symptoms
- Electric sensors for lane change warnings not functioning
- Cruise control sensors not working
- Feeling of unsafety while driving due to non-functioning sensors
Pre-purchase check
Inspect the electrical connections and sensor integrity after battery replacement.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failures
Danger zone mileageMileage not reported
Reported symptoms
- Repeated battery replacements
- Overheating issues with cooling system
- Engine stalling while driving
- Engine stalling while turning at traffic lights
Pre-purchase check
Check battery health and cooling system functionality. Inspect for low oil levels and ensure engine sensors are operational.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Fire
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle battery area caught fire
- Vehicle shut down
- Steering wheel locked
- Smoke coming from the hood
Pre-purchase check
Inspect the battery and electrical connections for any signs of damage or faults, and assess the fire damage.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Fire Hazard
Danger zone mileageMileage not reported
Reported symptoms
- Dashboard warning for 4WD
- Smoke coming from the hood
- Fire erupting from the vehicle
- Explosions during the fire event
Pre-purchase check
Inspect electrical components and wiring for damage or wear; check for proper grounding and any signs of overheating.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Fire Risk
Danger zone mileageMileage not reported
Reported symptoms
- Car caught on fire due to battery shifting
- Battery movement potentially causing electrical issues
Pre-purchase check
Inspect battery mounting and securing mechanisms to ensure stability during operation.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Issue with Gate Opener
Danger zone mileageMileage not reported
Reported symptoms
- Gate opener not functioning properly
- Control module replacement did not resolve issue
- Need to purchase additional remote control
- Vehicle returned with unresolved issue
Pre-purchase check
Inspect the gate opener system and compatibility with vehicle controls, including reprogramming attempts and functionality of existing remotes.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Danger zone mileage65,000–65,000 miMedian: 65,000 mi
Reported symptoms
- alternator failure
- battery dead cell
- dashboard warning lights activated
- inability to restart vehicle
Pre-purchase check
Inspect the alternator and battery for voltage output and signs of wear or failure.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 65000, median 65000, and P75 65000 miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Car shuts down while driving
- Charging system malfunction code appears
Pre-purchase check
Regularly monitor electrical system codes and perform diagnostic checks if issues arise.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Danger zone mileage1,900–1,900 miMedian: 1,900 mi
Reported symptoms
- Vehicle alarm fails to activate
- Key fob not functioning
- Tire pressure warning light blinks
Pre-purchase check
Inspect the vehicle's key fob functionality and electrical system for potential faults.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 1900, median 1900, and P75 1900 miles.
ELECTRICAL SYSTEM
Electrical System Malfunction Due to Chewed Wire Harness
Danger zone mileage980–980 miMedian: 980 mi
Reported symptoms
- Malfunctioning dashboard indicators
- Reported failures in brake systems
- Indicators of all computer systems malfunctioning
Pre-purchase check
Inspect the electrical wire harness for signs of damage, particularly any chewed or exposed wires, which may indicate rodent activity.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 980, median 980, and P75 980 miles.
ELECTRICAL SYSTEM
Electrical System Malfunctions
Danger zone mileageMileage not reported
Reported symptoms
- Front left sensor beeps and flashes unexpectedly when wet
- Backup assist function needs to be turned off to stop beeping
- Delayed engagement from park to drive
- Loss of engine power while in traffic
Pre-purchase check
Inspect electrical connections and sensor integrity, check for moisture ingress issues, and evaluate transmission engagement system.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Risk due to Water Intrusion
Danger zone mileageMileage not reported
Reported symptoms
- Chronic rainwater intrusion in cabin
- Flooding of passenger-side floorboards
- Risk of electrical short-circuits
- Potential for sudden vehicle stalling or electrical fires
Pre-purchase check
Inspect the front cowl and body seams for leaks and ensure all drainage systems are functioning.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Shutdown
Danger zone mileageMileage not reported
Reported symptoms
- Car suddenly shuts off while driving
- Dashboard goes black
- Warning signs appear on dashboard
Pre-purchase check
Have the electrical system and battery checked again, focusing on intermittent faults and wiring issues.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Shutdown
Danger zone mileage3–3 miMedian: 3 mi
Reported symptoms
- Check engine light illumination
- Emergency alerts for system failures
- Vehicle shutdown after a specified distance
- Bricked vehicle requiring towing
Pre-purchase check
Inspect the electrical system for faults and assess battery health and connections.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 3, median 3, and P75 3 miles.
ELECTRICAL SYSTEM
Electrical System Shutdown
Danger zone mileageMileage not reported
Reported symptoms
- Car completely shut off while driving
- Battery replacement did not resolve issue
- Wiring issues identified by roadside assistance
Pre-purchase check
Inspect wiring connections and components related to the electrical system for faults or loose connections.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Stalling
Danger zone mileageMileage not reported
Reported symptoms
- Car stalled while driving
- Unsafe driving conditions due to stalling
Pre-purchase check
Inspect the electrical system for faults or failures, particularly the ignition and fuel supply components.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Frequent Headlight Bulb Failures
Danger zone mileageMileage not reported
Reported symptoms
- Headlight bulb replacement multiple times
- Fog lights inoperative
- License plate light failure
- Bulb melting socket
Pre-purchase check
Inspect the electrical connectors and wiring for corrosion or damage and ensure proper voltage supply to the headlights and associated components.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Hybrid Battery Charge Retention Issue
Danger zone mileage0–0 miMedian: 0 mi
Reported symptoms
- Battery does not hold charge
- Battery dies unexpectedly while driving
- Diminished battery performance from early ownership
Pre-purchase check
Inspect battery health and charging system functionality, including connections and condition of the hybrid battery.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 0, median 0, and P75 0 miles.
ELECTRICAL SYSTEM
Inadequate Battery Replacement
Danger zone mileageMileage not reported
Reported symptoms
- Incomplete remedy for safety recall
- Potential battery movement during driving
- Risk of short circuit from battery terminal contact
Pre-purchase check
Check the tightness of the battery hold-down clamp and verify the dimensions of the replacement battery.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Intermittent Lane Departure Warning System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Lane departure warning system fails to recognize lane markings at night
- System works intermittently on wet roadways
- Lack of recognition of white shoulder line
- Lack of recognition of dotted white line
Pre-purchase check
Inspect the lane departure warning system's sensors and calibration, particularly under wet conditions and at night.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Keyless Entry Accessibility Issue
Danger zone mileageMileage not reported
Reported symptoms
- Difficulty using keyless entry system for individuals who are deaf or hard of hearing.
- Concerns regarding safety and functionality of keyless systems for those with hearing impairments.
Pre-purchase check
Consider evaluating the accessibility features of the keyless entry system to accommodate individuals with hearing impairments.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Multiple Electrical System Alerts
Danger zone mileageMileage not reported
Reported symptoms
- Brake Power Low
- Antilock Brake System Malfunction
- Lane Departure Alert
- Pre-Collision System Malfunction','AWD System Malfunction
Pre-purchase check
Consult dealer for diagnostics and electrical system evaluation.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Power Failure in Electrical System
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle stalls and loses power completely
- Display message indicating power failure
- Battery warning icon appears on dashboard
- Vehicle can restart after failure
Pre-purchase check
Inspect electrical system components including battery health and connection integrity.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Recall Remedy Delay
Danger zone mileageMileage not reported
Reported symptoms
- Unresolved recall issue
- Prolonged inability to use vehicle
- Lack of compensation offered
Pre-purchase check
Verify recall status and remedy availability with manufacturer.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Steering Lock-Up During Turns
Danger zone mileageMileage not reported
Reported symptoms
- Steering locked up during maneuvering
- Jolting from all-wheel drive system
- Impact with road railing
Pre-purchase check
Inspect the electrical system and steering mechanisms for faults or malfunctions.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Uncontrolled Acceleration in Parking Situations
Danger zone mileageMileage not reported
Reported symptoms
- Sudden acceleration during low-speed maneuvers
- Difficulty controlling vehicle despite hard braking
Pre-purchase check
Inspect the electronic throttle control system and brake response mechanics for anomalies.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Uncontrolled Acceleration on Parking
Danger zone mileageMileage not reported
Reported symptoms
- Car lunged forward unexpectedly when shifting to park
- Car surged forward when put into drive
- Unable to control speed during low-speed maneuvers
- Involved in collision with stationary objects (garage and cement block)
Pre-purchase check
Inspect throttle control system and transmission engagement mechanisms for faults or malfunctions.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Unintended Acceleration
Danger zone mileage8–8 miMedian: 8 mi
Reported symptoms
- Engine revs up unexpectedly
- Unintended forward movement while stationary
- Increased brake pressure required to maintain position
Pre-purchase check
Inspect for electronic malfunctions or issues within the throttle control system.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 8, median 8, and P75 8 miles.
ELECTRICAL SYSTEM
Unresolved Recall Impacting Vehicle Value
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle value significantly impacted
- Difficulty in exchanging vehicle due to recall
- Lack of solution for recall issue from manufacturer
- Safety and reliability concerns for regular use
Pre-purchase check
Verify carfax report for recalls and check with manufacturer for any updates regarding resolution or actions on the recall.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
AWD System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Loss of power
- Loss of speed
- AWD system malfunction error
- Vehicle does not restart
Pre-purchase check
Inspect the AWD system and associated electrical connections for faults or errors. Check for any diagnostic trouble codes (DTCs) before reinitializing the system.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Battery Shift Causing Fire
Danger zone mileageMileage not reported
Reported symptoms
- Car caught on fire
- Battery shifting issue
Pre-purchase check
Inspect battery mounting and securing mechanisms for proper installation and integrity.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Crankshaft Sprocket Premature Failure
Danger zone mileage60,000–60,000 miMedian: 60,000 mi
Reported symptoms
- Harsh engine start
- Timing chain issues
Pre-purchase check
Inspect the crankshaft sprocket and timing chain for wear and damage, especially after 60,000 miles.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 60000, median 60000, and P75 60000 miles.
ENGINE
Engine Acceleration Stall
Danger zone mileageMileage not reported
Reported symptoms
- Engine stalls during acceleration
- Inconsistent acceleration failure
Pre-purchase check
Inspect the engine components related to throttle response and fuel delivery systems.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Bucking and Jerking at Highway Speeds
Danger zone mileageMileage not reported
Reported symptoms
- Loud bang
- Bucking and jerking when accelerating
- EV light activation
- Charging gauge dips into charging status
Pre-purchase check
Inspect for any issues related to the engagement of the electric motor at high speeds and check for potential faults in the engine control system.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Electrical Failure and Fire
Danger zone mileageMileage not reported
Reported symptoms
- Console screen goes blank
- Total loss of power
- Engine shuts off while driving
- Smell of electrical burning from vehicle engine compartment and interior area of vehicle during operation and prior to fire outbreak in engine
Pre-purchase check
Inspect electrical system, battery connections, wiring harnesses, and engine components for signs of damage or faults.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Fire During Operation
Danger zone mileageMileage not reported
Reported symptoms
- Shaking while driving
- Anti-lock brake failure warning
- Smoke from hood
- Vehicle fire
Pre-purchase check
Inspect engine components and electrical systems for signs of overheating or faults.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Fire Incident
Danger zone mileageMileage not reported
Reported symptoms
- Warning lights and signals activated
- Car sputtering
- Engine stalling
- White smoke from under hood of car
Pre-purchase check
Vehicle inspection is recommended to assess damage and identify potential causes for smoke and fire hazard.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Fire Incident
Danger zone mileageMileage not reported
Reported symptoms
- Burning smell
- Black smoke in cabin
- Flames from hood
- Smoke obstructing visibility
Pre-purchase check
Inspection for signs of overheating, electrical issues, or fuel leaks.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Power Loss and Charging System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Loss of engine power while driving
- Display message indicating charging system failure/malfunction
- Vehicle does not crank over
- Requires multiple attempts to restart the engine
Pre-purchase check
Consult a qualified technician and bring the vehicle to a dealership for diagnostic evaluation, especially if error messages appear on the display.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Power Loss and Transmission Engagement Issues
Danger zone mileageMileage not reported
Reported symptoms
- Front left sensor beeping and flashing when wet
- Backup assist function needs to be turned off to stop beeping
- Car fails to engage drive from park occasionally
- Engine losing all power while in traffic
Pre-purchase check
Inspect electrical connections related to the front left sensor and transmission engagement system, especially after heavy rain.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Shutdown and Fire Incident
Danger zone mileageMileage not reported
Reported symptoms
- Engine shutdown during driving
- Vehicle caught on fire
- Difficulty steering
Pre-purchase check
Inspect engine compartment for battery stability and potential fire hazards.
ENGINE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Shutdown with Charging System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Car shuts down while driving
- Charging system malfunction code present
Pre-purchase check
Perform a thorough diagnostic check of the charging system and engine management system; verify if any error codes reappear under similar driving conditions.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Shutdown with Warning Alerts
Danger zone mileage3–3 miMedian: 3 mi
Reported symptoms
- Check engine light activation
- Emergency alerts indicating system failures
- Vehicle shuts down and becomes inoperable after short distance
Pre-purchase check
Inspect engine control unit and electrical systems for faults
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 3, median 3, and P75 3 miles.
ENGINE
Engine Stalling at Low Speeds
Danger zone mileageMileage not reported
Reported symptoms
- Engine feels like it stalled or downshifted
- Display gets dark while driving
- Car will not accelerate
- Steering affected during the issue
Pre-purchase check
Inspect engine control systems and electrical connections for potential faults during low-speed operation.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Surge/Unexpected Acceleration
Danger zone mileageMileage not reported
Reported symptoms
- Car lunged forward unexpectedly when shifting to park
- Surged forward uncontrollably while in drive
- Required excessive braking to stop the vehicle
Pre-purchase check
Inspect the throttle response system and transmission for potential malfunction or unusual behavior.
ENGINE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine/Transmission Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Dashboard warning message TRAC off
- AWD malfunction indication
- Transmission problem reported by mechanic
Pre-purchase check
Perform a comprehensive diagnostic check on the engine and transmission system to identify any underlying issues.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Intermittent Engine Light and Engine Shutdown
Danger zone mileageMileage not reported
Reported symptoms
- Engine light intermittently activates
- Multiple warning lights illuminate simultaneously
- Engine shuts off while driving
- Engine turns off when windshield washers are activated
Pre-purchase check
Inspect for electrical system issues, including battery and alternator functionality, and investigate potential wiring or sensor faults related to the engine control module.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Unresolved Recall Blocking Registration
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle cannot be registered due to outstanding recall
- Vehicle usage is restricted due to recall issues
Pre-purchase check
Check for any outstanding recalls and understand the implications on vehicle registration in different regions.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Condensation in Headlights
Danger zone mileageMileage not reported
Reported symptoms
- Condensation present in both headlights
- Reduced visibility due to moisture buildup
Pre-purchase check
Inspect the headlight seals for integrity and check for any potential leaks that could allow moisture to enter the housing.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Defective Wiring Harness in Exterior Lighting
Danger zone mileageMileage not reported
Reported symptoms
- Headlight failure
- Multiple bulb changes required
- Increased maintenance costs for lighting system
Pre-purchase check
Inspect wiring harness and headlight connectors for defects and proper connections.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
EXTERIOR LIGHTING FAILURE
Danger zone mileageMileage not reported
Reported symptoms
- frequent headlight bulb replacements
- fog lights not functioning
- license plate light not functioning
- bulb melting socket
Pre-purchase check
Inspect headlight bulb installation and electrical connections for excessive heat or damage.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Electrical System Instability
Danger zone mileageMileage not reported
Reported symptoms
- Car suddenly shuts off while driving
- Dashboard goes black
- Warning signs on dashboard
Pre-purchase check
Ensure thorough inspection of the electrical systems including battery, alternator, and wiring connections.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Exterior Lighting Issues
Danger zone mileageMileage not reported
Reported symptoms
- Low beam headlights do not illuminate far down the road
- High beam headlights are misaligned and shine too high
- Hard edge at the top of the low beam light pattern
Pre-purchase check
Verify the adjustment settings for both low and high beam headlights and ensure proper alignment according to manufacturer specifications.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Exterior Lighting Warning Lights and Stalling Issues
Danger zone mileage14,500–14,500 miMedian: 14,500 mi
Reported symptoms
- Random dashboard warning lights activation
- Warning lights triggered by external lights operation
- Multiple stalls while driving under 40 MPH
- Failure to restart after stalling
Pre-purchase check
Check wiring and connections related to exterior lighting and dashboard warning systems.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 14500, median 14500, and P75 14500 miles.
EXTERIOR LIGHTING
High Beam Lighting Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- High beams do not activate when switched on
- High beams function only when trying to flash
- Auto high beam feature does not engage
Pre-purchase check
Inspect the exterior lighting system and check the high beam switch functionality.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Inadequate Headlight Visibility
Danger zone mileageMileage not reported
Reported symptoms
- Dark line with no visibility when driving at night
- Difficulty seeing obstacles in the roadway
- Sudden crashes due to lack of visibility
Pre-purchase check
Inspect headlight alignment and intensity; check for potential obstructions in light path.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Interior Lens Staining in Lighting Components
Danger zone mileageMileage not reported
Reported symptoms
- Headlights stained with a white residue on the inside
- Streaky appearance of headlights affecting visibility
- Taillights also stained on the inside
Pre-purchase check
Inspect the interior of the headlight and taillight lenses for residue or staining. Clean if necessary to improve visibility.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Automatic Braking Failure
Danger zone mileageMileage not reported
Reported symptoms
- Automatic braking system did not engage in an emergency situation
- Dashboard indication of ABS failure
- Multitude of airbag deployments except for the passenger airbag
Pre-purchase check
Inspect the forward collision avoidance system and ABS functionality, including software diagnostics and hardware components.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance System Failure
Danger zone mileageMileage not reported
Reported symptoms
- Unexpected acceleration while braking
- Automatic emergency braking system failure
- Forward collision warning non-functional
- Airbags did not deploy during incident
Pre-purchase check
Inspect the forward collision avoidance system functionality, including sensors and control software, for anomalies or failures.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance System Failure
Danger zone mileageMileage not reported
Reported symptoms
- Dashboard alerts for Blind Spot Failure
- Dashboard alerts for Lane Departure Failure
- Dashboard alerts for Front Collision Failure
- Multiple alert messages flashing while driving
Pre-purchase check
Inspection of the vehicle and internal wiring is recommended to determine the cause of system failures.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance System Failure Post Battery Replacement
Danger zone mileageMileage not reported
Reported symptoms
- Electric sensors for lane change warnings stopped working
- Cruise control system issues
- Consumer feels unsafe driving vehicle due to sensor failures
Pre-purchase check
Inspect electric sensors and their connections, particularly after battery replacement.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Front Milliwave Sensor Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Adaptive cruise control stopped working
- Safety concerns due to potential unintentional braking
- Malfunction required immediate replacement
Pre-purchase check
Inspect front milliwave sensor functionality and connections to ensure proper operation of forward collision avoidance system.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Unexpected Sudden Braking
Danger zone mileageMileage not reported
Reported symptoms
- Sudden braking while cruise control is engaged
- No obstacles detected in front of the vehicle
Pre-purchase check
Check the forward collision avoidance system for software updates or sensor malfunctions.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Acceleration Stall in Motion
Danger zone mileageMileage not reported
Reported symptoms
- Acceleration issues while attempting to pass another vehicle
- Stalling of acceleration during vehicle operation
Pre-purchase check
Inspect the fuel delivery system, throttle response, and engine control module for irregularities.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Engine Stalling at Slow Speeds
Danger zone mileageMileage not reported
Reported symptoms
- Engine feels like it stalled or downshifted
- Display gets dark while car is still 'on'
- Car will no longer accelerate
- Steering seems to be affected
Pre-purchase check
Inspect fuel and propulsion system for potential malfunctions, particularly at low speeds.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel Leak from Fuel/Propulsion System
Danger zone mileageMileage not reported
Reported symptoms
- Fuel leaks when parked on an incline with half to full tank
- Increased leaks during warm weather or direct sunlight exposure
- No warning lamps or messages surface during leaks
- No issues when parked with the nose facing downhill
Pre-purchase check
Consult a specialist for thorough inspection of fuel system, especially under conditions that precipitate leaks.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel/Propulsion System Failure
Danger zone mileage35,000–35,000 miMedian: 35,000 mi
Reported symptoms
- Audible 'clunk' sound from below the car
- Shuddering of the engine/transmission/power train
- Momentary loss of acceleration/speed
- Depressing accelerator has no effect
Pre-purchase check
Vehicle is available for inspection upon request.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 35000, median 35000, and P75 35000 miles.
FUEL/PROPULSION SYSTEM
Fuel/Propulsion System Fire Incident
Danger zone mileageMileage not reported
Reported symptoms
- Burning smell
- Black smoke filling the cabin
- Flames from the hood
Pre-purchase check
Inspect fuel lines, electrical connections, and components of the fuel/propulsion system for signs of damage or leaks that could lead to combustion.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel/Propulsion System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Failure to speed up past 60 mph
- Increased fuel consumption in cruise control
- Dangerous inability to accelerate for passing
- Car not going past 40 mph in certain driving modes (ECO, SPORT, NORMAL)
Pre-purchase check
Inspect the fuel system, propulsion components, and computer diagnostics for anomalies.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Inaccurate Fuel Gauge Reading
Danger zone mileageMileage not reported
Reported symptoms
- Gas needle shows empty when tank is half full
- Occurs when vehicle is stationary
- Occurs when vehicle is in motion
Pre-purchase check
Inspect fuel level sensor and gauge calibration.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Stalling Issue in Fuel/Propulsion System
Danger zone mileageMileage not reported
Reported symptoms
- Engine stalling while driving
- Fear of driving due to stalling
Pre-purchase check
Inspect fuel system and engine performance to identify potential causes of stalling.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LANE DEPARTURE
Lane Departure Component Failure
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle shutdown due to battery movement
- Ignition of fire in engine compartment
- Loss of steering control during emergency braking
Pre-purchase check
Inspect battery mounting and connections to ensure stability. Check for potential fire hazards in the engine compartment.
LANE DEPARTURE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LANE DEPARTURE
Lane Departure System Failure
Danger zone mileageMileage not reported
Reported symptoms
- Dashboard alerts for multiple system failures
- Non-stop flashing warnings for Blind Spot, Lane Departure, and Front Collision systems
- Perceived inability to drive safely due to constant alerts
Pre-purchase check
The vehicle and its internal wiring should be inspected by a qualified service center to identify and rectify any shorts or failures in the system.
LANE DEPARTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LANE DEPARTURE
Lane Departure Warning Buzzer Audibility Issue
Danger zone mileageMileage not reported
Reported symptoms
- Buzzer not audible with low radio volume
- Buzzer not audible at high speeds due to road noise
Pre-purchase check
Inspect the audibility of the lane departure warning buzzer at varying speeds and noise levels, particularly with the audio system in use.
LANE DEPARTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LANE DEPARTURE
Sudden Acceleration While in Cruise Control
Danger zone mileageMileage not reported
Reported symptoms
- Car speeds up suddenly when an object comes between vehicles while on cruise control.
- Need to hit brake to cancel cruise control to prevent a crash.
Pre-purchase check
Inspect the cruise control system for any software or sensor issues that may affect speed adjustment when detecting obstacles.
LANE DEPARTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Auto Light Feature Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Automatic light feature does not turn on initially while in motion
- Lights turn off unexpectedly for a few seconds while driving at night
- Delay in auto light activation after starting the car
Pre-purchase check
Have the automatic light sensor and wiring inspected for any faults or connectivity issues.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Back Rear Window Shattering
Danger zone mileageMileage not reported
Reported symptoms
- Window shattered unexpectedly while parked
- Noise of shattering glass
Pre-purchase check
Inspect rear window for any signs of stress fractures or unusual impacts prior to shattering. Check surrounding components for potential contributing factors.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Back Up Camera Water Intrusion
Danger zone mileageMileage not reported
Reported symptoms
- Camera fills with water when it rains
- Reduced visibility from camera until it dries out
- Cloudiness observed on camera after drying
Pre-purchase check
Check for seals and drainage issues around the back up camera to prevent water ingress.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Backup Camera Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Backup camera display goes black when vehicle is in reverse
- Display functions normally in other modes
Pre-purchase check
Inspect wiring and connections to the backup camera; verify functionality of the reversing gear switch and related components.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Battery Movement in Carrier
Danger zone mileageMileage not reported
Reported symptoms
- Battery slips around in the carrier
- Need to check periodically to prevent tipping over
- Requires frequent readjustment of tie down
Pre-purchase check
Inspect battery carrier and secure tie down to prevent movement.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Battery Recall Issue
Danger zone mileageMileage not reported
Reported symptoms
- Battery recall unresolved
- Customer concern about battery safety
- Inquiries about remedy for recall
Pre-purchase check
Verify status of battery recall and ensure proper communication with consumers regarding remediation steps.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Battery Size Recall Notification Issue
Danger zone mileageMileage not reported
Reported symptoms
- Consumer receiving recall notifications despite repairs already completed.
- Confusion regarding the status of recall completion.
Pre-purchase check
Verify repair completion with the dealership and check for updated recall status.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Bluetooth Connectivity Issues
Danger zone mileageMileage not reported
Reported symptoms
- Bluetooth echoing effect during calls
- Inability to pair Bluetooth devices
- Service department unresponsiveness
- Techs unable to replicate issue despite witness
Pre-purchase check
Inspect the head unit for software updates or known issues with Bluetooth functionality.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Brakes and Radio Issues
Danger zone mileageMileage not reported
Reported symptoms
- Brakes grinding
- Brakes squealing
- Rust on rear rotors
- Radio stations coming in statically
Pre-purchase check
Inspect brake components for wear, rust, and proper function; check audio wiring and radio unit for faults.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Delayed Recall Remedy
Danger zone mileageMileage not reported
Reported symptoms
- Delay in receiving a recall remedy
- Frustration over prolonged wait times
Pre-purchase check
Contact the manufacturer for updates on recall status and remedy availability.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Door Lock Actuator Failure
Danger zone mileageMileage not reported
Reported symptoms
- Door locks not functioning properly
- Need for replacement of door lock actuator
Pre-purchase check
Inspect the door lock actuator for proper operation and signs of wear or malfunction.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Driver Distraction and Visibility Issues
Danger zone mileageMileage not reported
Reported symptoms
- Difficulty operating air conditioner/heater/ventilation system without distraction
- Difficulty operating radio without distraction
- Horn activation requires removing hand from steering wheel
- Speedometer is small, recessed, and hard to read in daylight
Pre-purchase check
Evaluate the design and accessibility of controls and displays for driver safety and visibility.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Driver Side Rear Wheel Stuck
Danger zone mileageMileage not reported
Reported symptoms
- Wheel stopped turning
- Grease on inside wall of rim
- Noise from the wheel after freeing
Pre-purchase check
Inspect the rear wheel assembly for debris and lubrication issues; check for damage to the brake components and wheel bearings.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Electric System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Car stalls while in motion
- Car fails to start after stalling
- Charging system malfunction warning
Pre-purchase check
Inspect the electrical system, including battery and charging components.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Electrical Fire Incident
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle caught fire while parked
- Reported as an electrical fire
- Owner received recall notice only after vehicle damage occurred
Pre-purchase check
Inspect electrical components and wiring for faults or damage prior to use.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Electrical Malfunction with Fire Hazard
Danger zone mileageMileage not reported
Reported symptoms
- Warning lights and signals activated
- Electrical system attempting to reset
- Engine sputtering
- Engine stalling out during operation white smoke from under the hood of the car flames shooting from under the hood
Pre-purchase check
Inspection by a qualified technician is recommended to assess potential electrical failures and fire damage.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Fuel Economy Dissatisfaction
Danger zone mileage30–30 miMedian: 30 mi
Reported symptoms
- In-town average fuel economy lower than expected
- Interstate fuel economy lower than expected
- Dissatisfaction with fuel savings performance
Pre-purchase check
Check fuel efficiency against manufacturer expected values and evaluate driving conditions.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 30, median 30, and P75 30 miles.
OTHER / UNSPECIFIED
Gate Opener Control Issue
Danger zone mileageMileage not reported
Reported symptoms
- Gate opener not functioning as expected
- Replacement control module did not resolve issue
- Required to purchase additional remote controls
- Issues persist after multiple dealer visits
Pre-purchase check
Inspect the compatibility of the gate opener control with the vehicle's systems. Consider evaluating the installation and programming of the control module.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Hands-Free Microphone Issues
Danger zone mileageMileage not reported
Reported symptoms
- Unusable hands-free feature over microphone/stereo
- Calls are inaudible to others
- Difficulty in hearing during phone calls
- Frustration from vehicle owners
Pre-purchase check
Consider checking microphone placement and audio settings, as well as ensuring there's minimal background noise during usage.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Inadequate Adjustable Safety Warnings
Danger zone mileageMileage not reported
Reported symptoms
- Lane departure warning is not adjustable
- Seat belt warning is not adjustable
- Pedestrian warning is not adjustable
- Other auditory safety features are not adjustable
Pre-purchase check
Consider evaluating the adjustability options for auditory safety features in the vehicle's settings to enhance user control.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Inadequate Dashboard Lighting
Danger zone mileageMileage not reported
Reported symptoms
- Inability to read speedometer
- Inability to read dashboard information during bright daylight
Pre-purchase check
Check dashboard lighting functionality and brightness levels under various ambient light conditions.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Intermittent Engine and Warning Lights Activation
Danger zone mileageMileage not reported
Reported symptoms
- Engine light illumination
- All warning lights activate
- Car turns off while driving
- Issue occurs during certain maneuvers, such as turning on washers
Pre-purchase check
Inspect electrical system connections and components related to warning signal activation and power management.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Lane Departure Warning System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Intermittent operation of lane departure warning system
- System fails to recognize lane markings under specific conditions (wet road, nighttime)
- Inconsistent performance at speeds above approximately 32 MPH
Pre-purchase check
Inspect the lane departure warning system sensitivity and performance in various road conditions, especially wet and low visibility conditions.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Loss of Power and Poor Acceleration
Danger zone mileage20–20 miMedian: 20 mi
Reported symptoms
- Car feels sluggish when pressing the gas pedal
- RPMs increase without corresponding acceleration
- Car jumps or stalls unexpectedly
- Notable fuel odor noticed during operation
Pre-purchase check
Inspect fuel system components, including fuel pump and injectors, for proper operation and leaks.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 20, median 20, and P75 20 miles.
OTHER / UNSPECIFIED
Moonroof Glass Explosion
Danger zone mileageMileage not reported
Reported symptoms
- Loud noise resembling ice cracking
- Vibration of moonroof shade
- Shattered moonroof glass
- No prior warning or symptoms
Pre-purchase check
Inspect the moonroof seal and glass integrity, especially if experiencing similar noises or vibrations.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Power Loss During Gear Shift
Danger zone mileageMileage not reported
Reported symptoms
- Car stalled and lost all power after shifting to a lower gear
- Vehicle was rear-ended due to loss of power
- Required assistance to move vehicle to safety
Pre-purchase check
Inspect the vehicle's transmission system and on-board computer for potential failures or glitches.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Pushbutton Start Hazard
Danger zone mileageMileage not reported
Reported symptoms
- Engine can be turned off while in gear
- Vehicle unexpectedly moves when engine is turned off
Pre-purchase check
Examine pushbutton ignition system for proper alignment and safeguards against accidental shut-off while in gear.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Roof Leaks and Electrical Connection Issues
Danger zone mileageMileage not reported
Reported symptoms
- Roof leaks
- Electrical connection problems
Pre-purchase check
Inspect the roof for signs of wear or damage and check electrical connections for any corrosion or loose wires.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Shattered Sunroof Glass
Danger zone mileage20–20 miMedian: 20 mi
Reported symptoms
- Loud noise resembling a gunshot
- Shattered glass observed on sunroof
- Glass raised upward from the frame
Pre-purchase check
Inspect for pre-existing cracks or defects in the sunroof glass prior to use.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 20, median 20, and P75 20 miles.
OTHER / UNSPECIFIED
Sudden Sunroof Shattering
Danger zone mileageMileage not reported
Reported symptoms
- Glass in the sunroof shattered unexpectedly
- Large chunks of glass in the vehicle
- Injuries sustained while cleaning shattered glass
Pre-purchase check
Inspect sunroof for manufacturing defects or weaknesses and consider preventive measures for shattering.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
TPMS Sensor Indicator Issue
Danger zone mileageMileage not reported
Reported symptoms
- Idiot light does not activate when TPMS sensors are not functioning correctly
- No warning when alternate wheels without TPMS sensors are installed
Pre-purchase check
Confirm functionality of TPMS sensors and check for system alerts when changing wheel sets.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Tailgate Lift Issue
Danger zone mileageMileage not reported
Reported symptoms
- Tailgate does not lift all the way
- Potential piston or sensor malfunction
Pre-purchase check
Inspect the tailgate mechanism, including pistons and sensors, for potential obstructions or failures.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Transmission Range Sensor Issues
Danger zone mileageMileage not reported
Reported symptoms
- Transmission range sensor malfunction
- Erratic shifting behavior
- Difficulty in selecting gear positions
Pre-purchase check
Inspect the transmission range sensor for proper alignment and functionality. Check for any electrical connections or wiring issues leading to the sensor.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Unexpected Door Opening
Danger zone mileageMileage not reported
Reported symptoms
- Driver side door opened while driving
- Loss of control over door operation
- Frustration and panic while trying to secure door
Pre-purchase check
Inspect door locking mechanism and hinges for wear or malfunction.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Unintended Acceleration and Safety Concerns
Danger zone mileage8–8 miMedian: 8 mi
Reported symptoms
- Car slows down near other vehicles
- Unintentional acceleration when pressing the accelerator lightly
- Difficulty maintaining control of speed
- Driver feels unsafe while driving
Pre-purchase check
Check accelerator mechanism and safety features related to unintended acceleration; inspect battery status and tire condition.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 8, median 8, and P75 8 miles.
OTHER / UNSPECIFIED
Unspecified Issues
Danger zone mileageMileage not reported
Reported symptoms
- Lack of clarity on component issues
- Unidentified problems leading to consumer confusion
Pre-purchase check
Conduct a comprehensive assessment of all components and systems to identify potential discrepancies or concerns.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Unspecified Mechanical Issue
Danger zone mileageMileage not reported
Reported symptoms
- Fire flags reported
- No injuries reported
Pre-purchase check
Inspect for potential fire hazards in unspecified components.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Vehicle Drift Issue
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle constantly drifts to the right side
- Multiple unsuccessful repair attempts by dealership
Pre-purchase check
Inspect wheel alignment, suspension components, and tire condition.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Vehicle Fire Due to Electrical Issues
Danger zone mileageMileage not reported
Reported symptoms
- Car caught on fire while driving
- Electrical issue with AC turning on by itself
Pre-purchase check
Inspect battery installation and electrical system for faults.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Vehicle Fire Incident
Danger zone mileageMileage not reported
Reported symptoms
- 4WD warning on dashboard
- Smoke emanating from hood
- Fire breaking out from vehicle
- Explosions during fire incident
Pre-purchase check
Inspect vehicle for potential fire hazards, especially in the engine and electrical components.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Engine Stalling During Acceleration
Danger zone mileageMileage not reported
Reported symptoms
- Engine dies to idle speed
- Car stops or slows down unexpectedly
- Difficulty accelerating, especially on expressways
- Driver forced to pull to the side
Pre-purchase check
Inspect the powertrain and electronic control modules for glitches or faults that might affect engine performance during acceleration.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Acceleration Control Issue
Danger zone mileageMileage not reported
Reported symptoms
- Car acceleration went out of control
- Inability to brake effectively
- Crashed into a retaining wall
- Airbags deployed during crash
Pre-purchase check
Inspect power train components including throttle control and braking system for faults.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Downshift Issue
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle downshifts unexpectedly at 40 mph
- Lurching motion during downshift
- RPMs increase from 2000 to 4000 during issue
- Issue occurs during mild acceleration
Pre-purchase check
Check the powertrain control module and sensor calibration.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Engagement Issues
Danger zone mileageMileage not reported
Reported symptoms
- Loud bang while driving at high speeds
- Bucking and jerking when releasing the accelerator
- EV light illumination
- Drop in charging gauge during symptoms
Pre-purchase check
Inspect the power train system for potential issues with the EV motor engagement at high speeds.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Issues and Battery Failures
Danger zone mileageMileage not reported
Reported symptoms
- Repeated battery replacements
- Overheating engine
- Stalling while driving
- Stalling while turning or at traffic lights
Pre-purchase check
Inspect the power train components for overheating issues and verify battery health and oil levels.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Shudder and Loss of Acceleration
Danger zone mileage35,000–35,000 miMedian: 35,000 mi
Reported symptoms
- Audible 'clunk' sound from below the car
- Shuddering of the engine/transmission/power train
- Momentary loss of acceleration/speed
- One to two 'clunks' alternating with one to four 'shudders'
Pre-purchase check
The vehicle is available for inspection upon request at multiple service locations.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 35000, median 35000, and P75 35000 miles.
POWER TRAIN
Power Train Wiring Issues
Danger zone mileageMileage not reported
Reported symptoms
- Car completely shuts off while driving
- Intermittent electrical failure
- Possible wiring fault
Pre-purchase check
Inspect wiring connections and integrity within the power train system, particularly focusing on those related to power supply and control systems.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Torque Converter Clutch Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Persistent transmission shudder during acceleration between 25-50 mph
- Unpredictable hesitation when merging or changing lanes
Pre-purchase check
Inspect the torque converter clutch and associated transmission components for wear or failure.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Torque Converter Shudder
Danger zone mileageMileage not reported
Reported symptoms
- Pronounced shuddering between 25-50 mph under light throttle
- Torque converter failures documented by technicians
Pre-purchase check
Inspect for torque converter functionality and shuddering issues, similar to defects in earlier models (2013-2015).
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Transmission Failure
Danger zone mileage56,000–56,000 miMedian: 56,000 mi
Reported symptoms
- Complete transmission failure while driving
- No warning signs prior to failure
- Repeated transmission failure at low mileage
Pre-purchase check
Check for any error codes in the transmission system and assess previous repair history for recurring issues.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 56000, median 56000, and P75 56000 miles.
POWER TRAIN
Transmission Failure Indicated by Diagnostics
Danger zone mileageMileage not reported
Reported symptoms
- Car dies out unexpectedly
- Transmission failure indicated despite previously fine performance
Pre-purchase check
Perform a comprehensive diagnostic evaluation on the power train to confirm the state of the transmission and related components.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Transmission Failure and Stalling
Danger zone mileageMileage not reported
Reported symptoms
- Transmission failure
- Inability to drive forward
- Car stalling
- Jerking when accelerating or stepping on the gas pedal
Pre-purchase check
Consider a full diagnostic approach focusing on transmission components, throttle body, and airflow sensor to confirm functionality and any issues.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Transmission Failure at High Speed
Danger zone mileageMileage not reported
Reported symptoms
- Transmission automatically downshifted to 3rd gear unexpectedly
- Loss of power and acceleration
- Immediate red line of engine RPMs
- Sudden slow down in traffic
Pre-purchase check
Inspect transmission fluid level and condition, check for diagnostic trouble codes related to transmission control.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEAT BELTS
Back Seat Belt Warning Chime Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Back seat belt warning chime does not activate when children are unbuckled in their seats.
- Failure to alert driver about back seat passengers not secured.
Pre-purchase check
Inspect the seat belt chime system for functionality and ensure proper operation in compliance with child safety regulations.
SEAT BELTS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEAT BELTS
Passenger Seat Belt Warning System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Passenger seat belt reminder does not chime when unlatched
- Warning light for seat belt is not displayed correctly
Pre-purchase check
Check the functionality of the seat belt reminder system and ensure warning lights operate as intended.
SEAT BELTS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEAT BELTS
Seat Belt Latching Failure
Danger zone mileageMileage not reported
Reported symptoms
- Driver's side seat belt fails to remain latched
- Seat belt fails to open and release
- Seat belt warning indicator illuminates
Pre-purchase check
Inspect the seat belt mechanism and latch for any signs of wear, damage, or blockage that may prevent proper operation.
SEAT BELTS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Automatic Braking System Failure
Danger zone mileageMileage not reported
Reported symptoms
- Car did not stop during traffic
- Automatic braking system activated but was ineffective
- Dashboard indicated ABS failure
- Multiple airbags deployed upon crash
Pre-purchase check
Inspect the functionality of the automatic braking system and ABS components.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Brake Component Wear Leading to Abrupt Failure
Danger zone mileage0–0 miMedian: 0 mi
Reported symptoms
- Sudden grinding noise from brakes
- Severe wear on one brake compared to others
- Unexpected need for complete brake replacement at low mileage
Pre-purchase check
Regularly inspect brake pads and rotors for wear, especially when experiencing unusual sounds.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 0, median 0, and P75 0 miles.
SERVICE BRAKES
Brake Failure During Deceleration
Danger zone mileageMileage not reported
Reported symptoms
- Brake pedal did not engage as expected
- Vehicle accelerated instead of decelerating
- Strange noise heard when brakes were applied
- Warning indicator activated
Pre-purchase check
Inspect brake system for fluid leaks, pad wear, and electronic control issues. Perform a thorough functionality test under various conditions.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Brake Failure Issues
Danger zone mileageMileage not reported
Reported symptoms
- Brakes die requiring pumping to engage
- Brakes stick to the floor
- Use of hand brakes for emergency stopping
Pre-purchase check
Inspect brake fluid levels, brake pads, and brake lines for potential leaks or wear.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Braking System Softness
Danger zone mileage18,000–18,000 miMedian: 18,000 mi
Reported symptoms
- Brake pedal feels too soft
- Requires near full depression of brake pedal to stop
- Difficulty braking in emergency situations
- Problematic for shorter drivers transitioning between pedals
Pre-purchase check
Have brake system inspected for hydraulic issues or adjustments for pedal responsiveness.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 18000, median 18000, and P75 18000 miles.
SERVICE BRAKES
Frequent Brake Rotor Overheating and Warping
Danger zone mileage49,540–49,540 miMedian: 49,540 mi
Reported symptoms
- Front rotors overheat and warp
- Multiple replacements of rotors
- Occurrence every 6 months
Pre-purchase check
Inspect brake rotor conditions and brake system for potential underlying causes of overheating.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 49540, median 49540, and P75 49540 miles.
SERVICE BRAKES
Mushy Brakes with Noise
Danger zone mileage20,000–20,000 miMedian: 20,000 mi
Reported symptoms
- Brake pedal feels mushy
- Brakes make loud noises
- Brake pedal can go to the floor
Pre-purchase check
Inspect brake pads and system for wear or defects.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 20000, median 20000, and P75 20000 miles.
SERVICE BRAKES
Service Brake Failure
Danger zone mileageMileage not reported
Reported symptoms
- Brakes went to the floor when attempting to stop
- Unable to stop the vehicle
- Loss of braking power
Pre-purchase check
Inspect brake system for any leaks or failures, particularly in the brake lines and master cylinder.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Service Brake Failure
Danger zone mileage500–500 miMedian: 500 mi
Reported symptoms
- Brake system failure while slowing down
- Inability to stop before colliding with another vehicle
Pre-purchase check
Inspect brake system components for wear and ensure proper function of braking mechanisms.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 500, median 500, and P75 500 miles.
SERVICE BRAKES
Service Brake Failure Leading to Fire Incident
Danger zone mileageMileage not reported
Reported symptoms
- Car shakes while driving
- Anti-lock brake failure message displayed
- Smoke from the hood
- Vehicle caught on fire
Pre-purchase check
Inspect the braking system, especially the anti-lock brake components, wiring, and surrounding areas for signs of overheating or damage.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Service Brake Failure and Steering Lock
Danger zone mileageMileage not reported
Reported symptoms
- Steering wheel locks during turns
- Warning lights illuminate on dashboard
- Loss of control while driving
- Smoke coming from under hood after incident
Pre-purchase check
Inspect steering system and brake components; check for any electrical issues or short circuits.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Service Brake and Engine Stall Issue
Danger zone mileageMileage not reported
Reported symptoms
- Engine feels like it stalled or downshifted while driving at slow speeds
- Display gets dark but car remains 'on'
- Inability to accelerate despite being powered on
- Affected steering responsiveness during stall-like condition
Pre-purchase check
Inspect service brake functionality, engine performance, and electrical system.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Service Brakes Warning Lights and Stalling Issue
Danger zone mileage14,500–14,500 miMedian: 14,500 mi
Reported symptoms
- Random and inconsistent warning lights on the dashboard
- Warning lights activate when turning on external lights
- Vehicle stalling multiple times while driving under 40 MPH
- Difficulty starting after being parked
Pre-purchase check
Inspect the braking system, electrical connections, and battery condition. Check for any software updates or fault codes that may need addressing.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 14500, median 14500, and P75 14500 miles.
SERVICE BRAKES
Uncommanded Acceleration with Foot on Brake
Danger zone mileageMileage not reported
Reported symptoms
- Uncommanded forward acceleration while brake is applied
- Uncommanded acceleration in reverse while brake is applied
- Engine revving without throttle application
- Vehicle moving without accelerator input
Pre-purchase check
Inspect the service brake system, transmission engagement functionality, and electronic control systems for potential anomalies related to unintended acceleration.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Uncontrolled Acceleration and Brake Failure
Danger zone mileageMileage not reported
Reported symptoms
- Car accelerated uncontrollably
- Brakes were unresponsive
- Crashed into a retaining wall
- Airbags deployed during crash
Pre-purchase check
Inspect the brake system, including components such as the brake fluid, calipers, and sensors for failures or irregularities.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Unexpected Acceleration During Parking Gear Shift
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle accelerated unexpectedly while shifting into park
- Car collided with a building
- No airbag deployment during incident
Pre-purchase check
Inspect brake system functionality and electronic control systems related to gear shifting.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Electric Power Steering System Warning
Danger zone mileageMileage not reported
Reported symptoms
- Electric Power System warning light illuminated
- Vehicle will not start
Pre-purchase check
Check the electric power steering system and related electrical connections.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Electrical Sensor Malfunction after Battery Replacement
Danger zone mileageMileage not reported
Reported symptoms
- Electric sensors for lane change warnings stopped working
- Cruise control sensors stopped working
- Driver feels unsafe due to non-functional sensors
Pre-purchase check
Inspect the vehicle's electrical systems and sensors after a battery replacement to ensure proper functioning.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Power Steering Failure
Danger zone mileageMileage not reported
Reported symptoms
- Power steering failure
- Difficulty steering like manual steering
- Recurrent failure of electric power steering system
Pre-purchase check
Regularly check the electric power steering system for faults and replaced components.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering Assist and Lane Departure Alert Issues
Danger zone mileage1,000–1,000 miMedian: 1,000 mi
Reported symptoms
- Buzzers not audible during driving
- Steering assist features not functioning as expected
- Disappointment with lane departure assist effectiveness
- Difficulty hearing alerts over normal road noise
Pre-purchase check
Check the volume settings of the lane departure alert system and perform road tests in quiet conditions.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 1000, median 1000, and P75 1000 miles.
STEERING
Steering Drift Issue
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle constantly drifts to the right
- Repeated unsuccessful attempts to fix steering pull
Pre-purchase check
Check alignment and steering components for wear or damage.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering Lock-Up During Turns
Danger zone mileageMileage not reported
Reported symptoms
- Steering locked up during a turn
- Jolting from all wheel drive system
- Crash into road railing
Pre-purchase check
Inspect steering system components for proper function and check for any fault codes related to the all wheel drive system.
STEERING: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering Warning Light Activation
Danger zone mileageMileage not reported
Reported symptoms
- Steering warning light illumination
- Accompanying warning sound
- Dealer unable to identify issue
Pre-purchase check
Inspect the steering system components and diagnostic codes to determine potential faults or malfunctions.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Automatic Lift Gate Misalignment
Danger zone mileageMileage not reported
Reported symptoms
- Automatic lift gate fails to close properly
- Lift gate becomes misaligned
- Damage to passenger rear tail light due to lift gate issues
Pre-purchase check
Inspect automatic lift gate alignment and functionality. Check for any visible damage or misalignment.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Brake System Failure
Danger zone mileage500–500 miMedian: 500 mi
Reported symptoms
- Vehicle unable to slow down when braking
- Collision occurred due to brake failure
Pre-purchase check
Inspect brake components and hydraulic system for failures or malfunctions.
STRUCTURE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 500, median 500, and P75 500 miles.
STRUCTURE
Fire Incident Due to Engine Compartment Smoke
Danger zone mileageMileage not reported
Reported symptoms
- 4WD warning light on dashboard
- Smoke coming from the hood
- Fire breaking out in the engine compartment
- Explosions occurring during fire
Pre-purchase check
Inspect the engine compartment for signs of overheating or flammable materials. Check for electrical issues and fluid leaks that may contribute to fire hazards.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Paint Peeling and Flaking
Danger zone mileageMileage not reported
Reported symptoms
- Entire vehicle paint is peeling
- Flaking paint on every panel
Pre-purchase check
Inspect the paint surface for consistency and adhesion issues, and check for any evidence of prior repair or repainting.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Rainwater Intrusion and Flooding in Passenger Cabin
Danger zone mileageMileage not reported
Reported symptoms
- Chronic rainwater intrusion through front cowl and body seams
- Flooding of passenger-side cabin floorboards
- Presence of standing water on the floorboard
- Saturated foam insulation underneath carpet
Pre-purchase check
Inspect for potential leaks in body seams and cowl areas, and assess drainage functionality of sunroof drains.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Sunroof Glass Explosion
Danger zone mileageMileage not reported
Reported symptoms
- Sunroof glass exploded during operation
- No external impact reported
Pre-purchase check
Inspect sunroof installation and any potential weaknesses in glass.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Unexpected Acceleration During Turning Maneuvers
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle suddenly accelerates without input
- Loss of control during left turn
- Inability to stop vehicle in a timely manner
Pre-purchase check
Check accelerator pedal functionality and electronic throttle control system.
STRUCTURE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Suspension Alignment Issue
Danger zone mileageMileage not reported
Reported symptoms
- Change in vehicle suspension handling
- Right tire camber and caster out of specification
- Dealer attempted adjustment with no improvement
Pre-purchase check
Inspect suspension components for alignment specifications and wear under normal driving conditions.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Suspension Issues
Danger zone mileage23,062–23,062 miMedian: 23,062 mi
Reported symptoms
- Strange noise from the rear
- Rear tire movement felt by hand
- Incorrect steering pulling right and left
Pre-purchase check
Inspect suspension components, particularly control arms and rear suspension system for wear or damage.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 23062, median 23062, and P75 23062 miles.
SUSPENSION
Unexpected Acceleration
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle suddenly accelerates without driver input
- Loss of control during low-speed maneuvers
- Vehicle unable to stop as expected
Pre-purchase check
Inspect acceleration and throttle response systems, including any potential software or mechanical issues that could lead to unintended acceleration.
SUSPENSION: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
TIRES
Defective Tires
Danger zone mileageMileage not reported
Reported symptoms
- Bouncy ride
- Tires separating
Pre-purchase check
Inspect tires for separation and potential defects if experiencing abnormal ride quality.
TIRES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
TIRES
Intermittent Tire Sensor and Electrical System Issues
Danger zone mileageMileage not reported
Reported symptoms
- Clicking and humming sound from the front end while driving
- Sound occurs when starting the vehicle
- Vehicle fails to start without a jump start
- Air bag warning light illuminated during operation or starting the vehicle to address other concerns in addition to tire sensor issue. This includes query regarding tires leading to confusion about problems with the vehicle as other warnings appeared.
Pre-purchase check
Inspect the tire pressure sensor system and the electrical connections related to the starting mechanism and airbag system.
TIRES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
TIRES
Tire Condition Misrepresentation
Danger zone mileage28,000–28,000 miMedian: 28,000 mi
Reported symptoms
- Tire not new as claimed
- Previous repair on the tire
- Concerns for safety due to tire condition
Pre-purchase check
Inspect tires for age, condition, and previous repairs before purchase.
TIRES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 28000, median 28000, and P75 28000 miles.
TIRES
Tire Defect Leading to Sudden Loss of Control
Danger zone mileageMileage not reported
Reported symptoms
- Sudden pop sound from tire
- Steering problem detected
Pre-purchase check
Inspect tire for punctures or sidewall damage and check for proper inflation levels.
TIRES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
TIRES
Tire Wear Issue
Danger zone mileage4–4 miMedian: 4 mi
Reported symptoms
- Tire tread depth at 6/32"
- Front tires showing significant wear
- Concern over premature tire replacement costs
Pre-purchase check
Consider regular tire inspections focusing on tread depth and uneven wear patterns, especially for front tires in front-wheel drive vehicles.
TIRES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 4, median 4, and P75 4 miles.
VEHICLE SPEED CONTROL
Adaptive Cruise Control Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Adaptive cruise control lost track of vehicles in front
- Vehicle continued to accelerate without driver input
Pre-purchase check
Check calibration and functionality of the adaptive cruise control system, including sensor alignment and performance in varying weather conditions.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Inconsistent Acceleration While Driving
Danger zone mileage8–8 miMedian: 8 mi
Reported symptoms
- Car slows down near other vehicles
- Unexpected acceleration at stop
- Difficulty maintaining consistent speed
Pre-purchase check
Check vehicle's speed control system for malfunctions or erroneous signals.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 8, median 8, and P75 8 miles.
VEHICLE SPEED CONTROL
Uncommanded Acceleration in Vehicle Speed Control
Danger zone mileageMileage not reported
Reported symptoms
- Uncommanded forward acceleration while foot on brake
- Uncommanded acceleration in reverse while foot on brake
- Vehicle moves unexpectedly despite brake application
- Transmission lever not in the correct position during abnormal behavior
Pre-purchase check
Inspect vehicle for issues with throttle control and braking system; evaluate transmission positioning errors and electronic control units.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Uncontrolled Acceleration
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle suddenly accelerates without input
- Inability to stop the vehicle
- Incident leads to crash
Pre-purchase check
Check vehicle's throttle control system and electronic acceleration components for malfunctions or faults.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Uncontrolled Acceleration During Parking Maneuvers
Danger zone mileageMileage not reported
Reported symptoms
- Car lunges forward unexpectedly when shifting to park
- Car surges forward from a stopped position
- Inability to control vehicle speed during low-speed maneuvers
- Driver had to brake aggressively to stop the vehicle
Pre-purchase check
Inspect the vehicle's speed control system and electronic throttle control for potential malfunctions or errors.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Uncontrolled Acceleration in Toyota RAV4
Danger zone mileageMileage not reported
Reported symptoms
- Uncontrolled acceleration
- Crash into a retaining wall
- Airbag deployment
Pre-purchase check
Inspect vehicle for faults in speed control system and perform thorough diagnostic checks.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Unexpected Acceleration While in Cruise Control
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle speeds up suddenly when another vehicle enters the space in front
- Requires driver to apply brakes urgently to regain control
- Occurs intermittently during cruise control usage
Pre-purchase check
Inspect cruise control system for erratic speed regulation and sudden acceleration issues, particularly when there are changes in proximity to other vehicles.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Unexpected Sudden Braking with Cruise Control
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle brakes suddenly while cruise control is engaged
- Vehicle operates normally after restarting
Pre-purchase check
Inspect cruise control system for anomalies; check for software updates or error codes.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Unintended Acceleration
Danger zone mileage8–8 miMedian: 8 mi
Reported symptoms
- Engine revving while stopped
- Unintended forward movement
- Need for excessive brake pressure
Pre-purchase check
Monitor for repeated occurrences and document instances; consider a full system check with a qualified technician.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 8, median 8, and P75 8 miles.
VEHICLE SPEED CONTROL
Unintended Acceleration in Parked Vehicle
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle accelerated unexpectedly while in parking mode
- Failure to stop despite foot on brake
- No airbag deployment during incident
Pre-purchase check
Inspect vehicle's speed control and braking systems for proper functionality and responsiveness.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Vehicle Hesitation on Acceleration
Danger zone mileageMileage not reported
Reported symptoms
- Car fails to move for a moment when starting from a stop
- Uncertainty making turns at traffic lights due to vehicle hesitation
Pre-purchase check
Inspect the vehicle speed control system for faults or irregularities in throttle response.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Engine revved unexpectedly
- Loss of braking control
- Automatic emergency braking failure
- Forward collision warning failure
Pre-purchase check
Inspect vehicle speed control systems, braking system functionality, and safety feature operations.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control System Issues
Danger zone mileageMileage not reported
Reported symptoms
- Lane Departure Assist pulls vehicle towards obstacles instead of away
- Radar Assisted Cruise Control disables braking when a crash warning is triggered
Pre-purchase check
Inspect the functionality of Lane Departure Assist and Radar Assisted Cruise Control systems for proper response to obstacles and collision warnings.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY
Dual Image Effect in Side View Mirrors
Danger zone mileageMileage not reported
Reported symptoms
- Mirrors appear to have double vision in rain or fog conditions.
- Visibility issues when conditions are wet or foggy.
Pre-purchase check
Inspect side view mirrors for clarity and performance in various weather conditions, focusing on fog and rain scenarios.
VISIBILITY: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Poor Headlight Visibility
Danger zone mileageMileage not reported
Reported symptoms
- Dark line with no visibility while driving at night
- Inability to see objects in roadway until too late
Pre-purchase check
Check headlight alignment and brightness, inspect for any obstructions or defects in the lenses.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Poor Night Visibility
Danger zone mileageMileage not reported
Reported symptoms
- Difficulty seeing at night
- Limited illumination from headlights
- Insufficient visibility on sides of the road
- Perceived veil covering windshield
Pre-purchase check
Conduct an inspection of headlight alignment and intensity; check for any obstructions on the windshield that may affect visibility.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Rodent Damage to Wiring and Washer Fluid Hose
Danger zone mileageMileage not reported
Reported symptoms
- Warning indicators illuminated
- Inoperable windshield wipers
- Washer fluid not dispensing
Pre-purchase check
Inspect visible wiring and washer fluid components for signs of rodent damage and make necessary repairs.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Visibility Issue with Right Side Mirror
Danger zone mileageMileage not reported
Reported symptoms
- Complete blind spot on the passenger side due to mirror and pillar obstruction
- Difficulty seeing objects while turning right
- Involvement in an accident linked to visibility issue
Pre-purchase check
Inspect the passenger side mirror and windshield pillar for obstruction and visibility coverage.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Windshield Crack Expansion
Danger zone mileageMileage not reported
Reported symptoms
- Initial small crack in windshield
- Crack expanded significantly overnight
- Crack formed a large circular shape
- Crack covered the entire center section of the windshield
Pre-purchase check
Inspect windshield for initial cracks and monitor for further expansion, especially if the vehicle is stationary for an extended period.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Windshield Cracking Issue
Danger zone mileageMileage not reported
Reported symptoms
- Windshield cracks spontaneously appearing without impact
- Crack location near windshield camera mount
- Crack pattern includes multiple turns and extensions
Pre-purchase check
Inspect windshield for cracks, especially around the camera mount area, and assess installation quality of the camera and wiper components.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Windshield Cracking on Passenger Side
Danger zone mileageMileage not reported
Reported symptoms
- Windshield cracked with no point of impact
- Cracking may be influenced by weather conditions
Pre-purchase check
Inspect the windshield for crack patterns and consider environmental factors affecting glass integrity.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
What the data says
ELECTRICAL SYSTEM is the most frequently classified component, appearing in 39.0% of complaint reports in this dataset. This 2018 TOYOTA RAV4 has 333 complaint reports in the records we have processed. One report can be classified under more than one component, so component shares do not add up to 100%.
Compare model years
These nearby model years have 2017: 308 reports · 2019: 887 reports. Complaint totals are not failure rates and should be read with vehicle age, sales volume, and reporting patterns in mind.