This model year has 887 processed complaint reports; FUEL/PROPULSION SYSTEM is the most frequently classified system at 28.7% of reports.
Federal telemetry verified ● Model-year dossier
2019 TOYOTA RAV4
Complaint-pattern analysis from publicly available NHTSA safety records.

System health index
Reliability telemetry
A cohort-relative signal that annualizes documented reports for vehicle age and weights NHTSA crash or fire flags.
Scores are relative to the indexed vehicle cohort, not failure rates. Crash and fire flags identify how a complaint was recorded by NHTSA; they do not establish that a reported component caused the event.
Data-based buyer guidance
Research carefully
Review the underlying reports, recall status, and service history before making a vehicle-specific decision.
Available adjacent years span 333–887 reports. This year has more reports than 2018 and 2020.
- Check open recalls using the vehicle identification number (VIN).
- Review the linked NHTSA reports for symptoms that match the vehicle you are considering.
- Ask for maintenance records and arrange an independent pre-purchase inspection.
This is a statistical research aid, not a mechanical diagnosis, failure prediction, or recommendation to buy or avoid a vehicle.
Component analysis
Most frequently reported systems.
Show all 29 reported components
Failure intelligence
What to inspect before you buy.
Complaint clusters identify repeated reported symptoms; they are not a diagnosis or defect finding.
FUEL/PROPULSION SYSTEM
Inability to Fill Fuel Tank to Capacity
Reported symptoms
- Inability to fill fuel tank beyond a certain point
- Fuel gauge incorrectly indicates empty despite fuel present
- Fuel spills from tank when attempting to fill
- Reduced driving range due to limited fuel capacity
Pre-purchase check
Inspect fuel tank and associated components for calibration issues or design limitations. Check for software updates or technical service bulletins from manufacturer regarding fuel filling issues.
FUEL/PROPULSION SYSTEM: 102 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 50, median 415, and P75 575 miles.
ENGINE
Coolant Bypass Valve Issues
Reported symptoms
- Engine Maintenance Required warning message
- Persistent warning message obstructing instrument cluster visibility
- Coolant leak causing engine overheating
- Sudden engine failure due to coolant intrusion
Pre-purchase check
Inspect the coolant bypass valve and electrical control system for faults and leaks, and monitor for any warning messages regarding engine maintenance.
ENGINE: 58 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 31398, median 45000, and P75 54560 miles.
FUEL/PROPULSION SYSTEM
Fuel Tank Capacity Issues
Reported symptoms
- Inability to fill fuel tank to stated capacity
- Fuel gauge inaccurately reflecting fuel level
- Range reduction due to low fill capacity
- Fuel tank shuts off early during refueling
Pre-purchase check
Inspect fuel tank and fuel gauge calibration for accuracy and proper functionality.
FUEL/PROPULSION SYSTEM: 41 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 103, median 400, and P75 520 miles.
FUEL/PROPULSION SYSTEM
Fuel Tank Does Not Fill Completely
Reported symptoms
- Fuel tank will not fill to full
- Fuel gauge indicates full but is missing gallons
- Gas station pump stops before tank is full
- Consistent about 3-4 gallons short after filling
Pre-purchase check
Inspect fuel tank fill mechanism and gauge calibration for accuracy and blockages.
FUEL/PROPULSION SYSTEM: 37 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 350, median 400, and P75 425 miles.
ENGINE
Coolant Bypass Valve Issues
Reported symptoms
- Intermittent warning messages
- Vehicle slips into 'Mud & Sand' mode
- Multiple dash lights illuminate (4WD malfunction, check engine, coolant system warning)
- Engine overheating causing vehicle to become undrivable
Pre-purchase check
Inspect the coolant bypass valve actuator and associated coolant circulation system. Monitor for dashboard warning lights and overheating signs.
ENGINE: 22 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 46000, median 49000, and P75 67750 miles.
AIR BAGS
Air Bag Compromise Due to Water Leaks
Reported symptoms
- Water intrusion in vehicle
- Interior water damage
- Mildew smell
- Clogged A/C drainage system
Pre-purchase check
Inspect roof rail gaskets and drainage systems for integrity and sealing to prevent water leaks.
AIR BAGS: 19 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 35375, median 40250, and P75 45125 miles.
ELECTRICAL SYSTEM
Water Leaks Causing Electrical Issues
Reported symptoms
- Water intrusion into vehicle interior
- Clogged sunroof drains
- Mildew smell inside vehicle
- Corroded safety system controller units due to water retention
Pre-purchase check
Inspect roof rail gaskets and sunroof drainage systems for clogs or defects. Confirm water entry points and assess electrical components for corrosion and functionality.
ELECTRICAL SYSTEM: 17 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 35375, median 40250, and P75 45125 miles.
STRUCTURE
Water Intrusion and Rust Issues in Toyota Rav4
Reported symptoms
- Roof leaks at front and back windows
- Visible rust forming on the roof
- Flooding in the car frame after rain
- Water retention causing electrical system failure and corrosion of components such as safety system controllers and tire pressure monitoring systems in the car, due to clogged sunroof drains and/or roof rail leaks, leading to unreliable safety features in the vehicle's monitoring systems, causing black mold growth within the interior of the vehicle, resulting in unpleasant odor and potential health risks.
Pre-purchase check
Inspect the roof rail gaskets, sunroof drains, and door seals for leaks, rust in the affected areas, and assess for signs of water damage or mold growth in the interior.
STRUCTURE: 16 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 50000, median 50000, and P75 50000 miles.
FUEL SYSTEM
Fuel System Complaints for 2019 Toyota RAV4
Reported symptoms
- Fuel door latch malfunction preventing refueling
- Unexplained vehicle deceleration
- Blinking red light on instrument cluster
- Vehicle stalling without warning
Pre-purchase check
Inspect the fuel system components, particularly the fuel door latch and electronic controls, and monitor for any available recall parts.
FUEL SYSTEM: 14 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
GASOLINE
Fuel System Malfunctions and Recall Delays
Reported symptoms
- Unable to refuel due to fuel door latch malfunction
- Vehicle decelerates independently without warning
- Blinking red light on the instrument cluster
- Vehicle stalls unexpectedly while stationary or in operation
Pre-purchase check
Inspect fuel door mechanism for latch failure; Monitor for abnormal deceleration or stalling issues; Check status of recall parts availability with the manufacturer.
GASOLINE: 13 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Faulty Engine Coolant Bypass Valve
Reported symptoms
- Engine Maintenance Required message
- Coolant bypass valve failure notification
- Repeated alerts for engine maintenance
Pre-purchase check
Inspect engine coolant bypass valve for functionality and signs of failure.
OTHER / UNSPECIFIED: 13 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 28250, median 56500, and P75 76725 miles.
STRUCTURE
Rear Liftgate Structural Issues
Reported symptoms
- Cracking or breaking of liftgate hinges
- Misalignment of the liftgate
- Intermittent malfunction of liftgate opening and closing
- Rattling noise from rear liftgate area due to structural failure
Pre-purchase check
Inspect liftgate hinges for cracks and separation from body. Check alignment and functionality of the liftgate. Assess for any visible damages around hinge areas.
STRUCTURE: 12 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 45000, median 45000, and P75 45000 miles.
ELECTRICAL SYSTEM
Electrical System Malfunctions and Power Loss
Reported symptoms
- Loss of motive power while driving
- Unusual burning odor from the electrical system
- Multiple warning messages displayed upon vehicle start
- Shaking of the vehicle upon starting and driving at speed, including swaying and unintended acceleration
Pre-purchase check
Inspect electrical wiring and components for overheating or burning; check for diagnostic codes related to electrical system malfunctions.
ELECTRICAL SYSTEM: 11 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Structural Failures and Seal Issues
Reported symptoms
- Abnormal slushing sound from front passenger's door
- Fluid leaking from driver’s side rear door
- Rear hatch door not closing securely
- Seat belt buckles not locking securely (front driver and rear passenger) repeated failures to buckle securely and lock into position, grinding sounds from electronic reclining seat, water leaking into vehicle from rear passenger quarter panel, fractured liftgate hinge rendering liftgate inoperable, cracked rear automatic door brackets causing door instability.
Pre-purchase check
Inspect door seals, hinges, and seat belt mechanisms for integrity and proper function. Check for signs of leaks or structural damage in the areas mentioned.
STRUCTURE: 11 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Coolant Bypass Valve Issues
Reported symptoms
- Engine coolant bypass valve circuit problems
- Coolant bypass valve malfunction
- Coolant bypass failure
- Error code P268115 related to coolant bypass valve
Pre-purchase check
Inspect the coolant bypass valve and associated circuits for faults and check for any related error codes.
ENGINE: 9 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 27000, median 27000, and P75 27000 miles.
ENGINE
Engine Related Issues in 2019 Toyota Rav4
Reported symptoms
- Loss of motive power while driving
- Message 'Engine Maintenance Required - Visit the Dealer' displayed
- Multiple malfunction warnings including 'Parking Brake Malfunction' and '4WD Malfunction' displayed
- Check engine warning light illuminated after starting vehicle and various malfunctions appeared on screen during operation even after repairs made for ignition components and plugs, and noted coolant intrusion in cylinder #4 from diagnostics done with camera tools on components after unsuccessful repairs by dealership or independent mechanic despite attempts at resolution for stalling issues occurring in operation under various driving conditions post miles driven in both maintenance and active operational states
Pre-purchase check
Inspect engine components for potential coolant intrusion and check all electrical systems for faults as indicated by warning messages. Diagnostic checks on ignition systems and coolant flow components may also be warranted due to exhibited recurring symptoms.
ENGINE: 9 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE / ENGINE COOLING
Coolant Control Valve Issues
Reported symptoms
- Coolant leaking into the engine
- Engine Maintenance Required light illuminating
- All Wheel Drive Malfunction message displayed
- Shaking of the vehicle upon startup
Pre-purchase check
Inspect coolant control valve for leaks and functionality; check for DTC codes related to coolant issues.
ENGINE / ENGINE COOLING: 8 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Water Leakage from Roof Rack
Reported symptoms
- Water leaking into passenger compartment
- Damage to headliner
- Potential damage to electrical components
- Concerns about airbag functionality due to water exposure
Pre-purchase check
Inspect roof rack seals and drainage systems for integrity and possible leaks. Check for water intrusion in the passenger compartment, particularly around the A-pillar and side airbags.
OTHER / UNSPECIFIED: 8 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Roof Rack Water Leaks Affecting Airbags
Reported symptoms
- Water leak through roof rack
- Water saturation in glove box
- Puddle formation on floor
- Water in headliner near airbags
Pre-purchase check
Inspect weather seals and gaskets around roof rack components for deterioration or failure.
AIR BAGS: 7 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 45000, median 45000, and P75 45000 miles.
ELECTRICAL SYSTEM
Coolant Bypass Valve Malfunction
Reported symptoms
- Intermittent warning messages
- Dashboard lights illuminating (engine, coolant system, 4WD malfunction)
- Engine overheating
- Persistent 'Engine Maintenance Required' message blocking critical display information
Pre-purchase check
Inspect coolant bypass valve and associated electronic control systems for faults or short circuits.
ELECTRICAL SYSTEM: 7 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 63250, median 74500, and P75 85750 miles.
ENGINE
Coolant Bypass Valve Issues
Reported symptoms
- Engine Maintenance Required notification
- Constant Engine Maintenance Required message
- Diagnostics reveal coolant bypass valve issue
- High repair costs associated with replacement
Pre-purchase check
Inspect the coolant bypass valve for faults or malfunctions if the Engine Maintenance Required notification appears.
ENGINE: 7 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 50000, median 50000, and P75 50000 miles.
VEHICLE SPEED CONTROL
Unintended Acceleration Issues in 2019 Toyota Rav4
Reported symptoms
- Vehicle accelerates unexpectedly during driving maneuvers
- Brake pedal failure to respond during acceleration
- Inability to control vehicle speed while attempting to park or stop
- Hesitation in acceleration leading to collision
Pre-purchase check
Owners should have the vehicle inspected by a qualified mechanic or authorized dealer to assess the vehicle's speed control system and related components.
VEHICLE SPEED CONTROL: 7 NHTSA complaints in this cluster, including 4 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System and Performance Failures
Reported symptoms
- Vehicle stalling while driving
- Tendency to hesitate or sputter during acceleration
- Warning messages related to electrical and performance issues
- Inability to exceed certain speeds or sudden loss of power steering
Pre-purchase check
Inspect battery connections, fuel sensor functionality, and perform a complete diagnostic check of the electrical system.
ELECTRICAL SYSTEM: 6 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 28, median 3568, and P75 10825 miles.
OTHER / UNSPECIFIED
Engine Coolant Bypass Valve Issues
Reported symptoms
- Engine maintenance required warning message displayed on dashboard
- Message cannot be cleared
- Chemical odor released when engine is started
- Diagnostic indicates coolant bypass malfunction or need for replacement
Pre-purchase check
Check the engine coolant bypass valve for faults or malfunctions; consider diagnostics at a dealership or local mechanic for confirmation.
OTHER / UNSPECIFIED: 6 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 36000, median 36000, and P75 36000 miles.
OTHER / UNSPECIFIED
Rear Power Liftgate Hinge Failure
Reported symptoms
- Hinge cracks and structural damage
- Misalignment of the liftgate
- Inability for liftgate to close properly without manual assistance
- Visible gaps allowing light and water ingress in closed position
Pre-purchase check
Inspect rear power liftgate hinges for cracks or misalignment. Check for unusual wear, gaps, or failure to secure latch properly
OTHER / UNSPECIFIED: 6 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 37000, median 37000, and P75 37000 miles.
VISIBILITY
Visibility Component Failures in 2019 Toyota RAV4
Reported symptoms
- Inoperable driver’s and passenger’s side front windows
- Shattering of sunroof glass without impact
- Water leakage into front cabins from the roof rail
- Exploding sunroof glass panel while driving at high speed (55 MPH)
Pre-purchase check
Inspect window regulators, sunroof integrity, and potential leaks in roof rack assembly.
VISIBILITY: 6 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Data Communication Module (DCM) Failure
Reported symptoms
- Microphone inoperative during calls (CarPlay/Bluetooth)
- SOS button inoperative
- Intermittent or inoperative Safety Connect light
- Alert messages about device incompatibility appearing frequently on media screen (brightness distracting at night)
Pre-purchase check
Consider diagnostic check for DCM functionality and related issues with hands-free microphone and SOS systems during inspection; be aware of documented service bulletins regarding DCM failures.
ELECTRICAL SYSTEM: 5 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Coolant Bypass Valve Failure
Reported symptoms
- Engine overheating
- Potential coolant leaks into electrical harness
- Backordered replacement parts
- Frequent failure reported by multiple owners
Pre-purchase check
Inspect the coolant bypass valve for signs of wear or failure, especially if the vehicle has high mileage or shows signs of overheating.
ENGINE: 5 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 69000, median 100000, and P75 107500 miles.
FUEL/PROPULSION SYSTEM
Fuel Pump Automatic Shut-off Malfunction
Reported symptoms
- Automatic shut-off triggers before tank is full
- Fuel gauge indicates less than full after fueling
- Additional fuel can be added after auto shut-off
- Inconsistent fill levels across different gas stations
Pre-purchase check
Inspect the fuel system for proper calibration of the automatic shut-off mechanism and possible obstructions in the fill neck or venting system.
FUEL/PROPULSION SYSTEM: 5 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Fuel Tank Not Filling to Capacity
Reported symptoms
- Gas tank does not fill completely
- Fuel gauge is inaccurate
- Vehicle range is misrepresented
- Requires force pumping to fill tank
Pre-purchase check
Check fuel tank capacity against specifications and inspect fuel gauge functionality.
OTHER / UNSPECIFIED: 5 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Spontaneous Sunroof Shattering
Reported symptoms
- Moonroof glass explodes suddenly while driving
- Glass cracks without apparent cause or impact
- Shards of glass falling into the vehicle
- Loud bang noted by driver and passengers similar to gunshot
Pre-purchase check
Inspect sunroof for cracks or internal pressure issues; assess glass shattering pattern.
OTHER / UNSPECIFIED: 5 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 5700, median 5700, and P75 5700 miles.
POWER TRAIN
Transmission Jerking or Hard Shifting
Reported symptoms
- Abrupt forward movement during downshift at low speeds
- Violent jerking when re-accelerating from a stop
- Transmission exhibits jerky behavior
- Hard shifting after coming to a complete stop and accelerating again
Pre-purchase check
Consider inspecting the transmission for proper function and shifting behavior, particularly at low speeds and during downshifts.
POWER TRAIN: 5 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 4200, median 4200, and P75 4200 miles.
SERVICE BRAKES
Service Brake Failure in 2019 Toyota Rav4
Reported symptoms
- Brakes unresponsive while attempting to park causing vehicle to move uncontrollably
- Brake pedal hardening or feeling abnormal when pressed
- Multiple warning lights illuminating on the dashboard including ABS and SRS
- Abnormal scratching noise while braking
Pre-purchase check
Inspect brake system components including ABS control, brake actuator, and wiring harness for faults. Verify that all diagnostic trouble codes are addressed and check for recurring issues after repairs.
SERVICE BRAKES: 5 NHTSA complaints in this cluster, including 2 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 4000, median 4000, and P75 4000 miles.
STEERING
Power Steering Malfunction
Reported symptoms
- Steering wheel seized
- Increased physical force required to steer
- Grinding sound when steering
- Warning lights illuminated on dashboard (orange/red) for power steering malfunction
Pre-purchase check
Check the power steering unit sensor and electrical connections. Inspect for software updates and any recalls related to power steering.
STEERING: 5 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Coolant Bypass Valve Failure
Reported symptoms
- Car overheating due to coolant leaks
- HVAC system malfunction
Pre-purchase check
Inspect the coolant bypass valve for faults and leaks, and check the overall cooling system performance.
ENGINE: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Coolant Bypass Valve Leakage
Reported symptoms
- Check engine light on
- Engine maintenance light on
- Car overheating
Pre-purchase check
Inspect the coolant bypass valve for leaks and operational status.
ENGINE: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel/Propulsion System Issues
Reported symptoms
- Surging idle when parked after driving
- Engine sputtering and bogging down
- Unexpected engine shutdown while driving
- Fuel gauge inaccuracies leading to running out of gas under dangerous conditions
Pre-purchase check
Check fuel pump functionality and inspect for any diagnostic trouble codes related to fuel system performance.
FUEL/PROPULSION SYSTEM: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 35, median 35, and P75 35 miles.
LATCHES/LOCKS/LINKAGES
Latches and Locks Malfunction
Reported symptoms
- Fuel door latch fails to unlock
- Rear hatch door does not stay closed
- Seat belt buckles fail to secure
- Electronic seat makes grinding sounds during operation and shakes while accelerating that is unrelated to latch issues (secondary symptom) but mentioned for comprehensive understanding of repairs needed for vehicle overall as separate issue from latch difficulties overall listed as symptom; rear hatch critical to service vehicle properly as installed location of components often collided with latch/locking mechanisms but should be counted as separate issue rather than combined error report due non-latch related causes allowing proper delineation of incident report without assumption of linkage between problems rather simply noting frequency and lack of outcome in repair despite multiples involved systemically within category prior/for comprehensive analysis and understanding) based on how cited complaints correspondingly relate and report issues as cited; discovered failures, general mechanical concerns noted across listed incidents.
Pre-purchase check
Inspect all door latches and locks for functionality and proper securing mechanisms; check connections in rear automatic doors and related systems for stress and damage; consider inspecting seat belting components for adherence and issues tied specifically to buckling mechanisms as vehicles often require proper inspection for continued safety operation.
LATCHES/LOCKS/LINKAGES: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Fuel Tank Filling Issues
Reported symptoms
- Unable to fill fuel tank to capacity
- Fueling stops prematurely at various gallon ranges (7 to 12 gallons)
- Consistently leaving fuel capacity short (2 to 4 gallons)
Pre-purchase check
Inspect fuel system components including the filler neck, vent lines, and fuel tank for blockages or defects.
OTHER / UNSPECIFIED: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train - Transmission Lurching and Hesitation
Reported symptoms
- Lurching forward when accelerating after slowing down
- Delays in re-accelerating after a stop
- Sudden jerking/shifting during acceleration
- Heavy thumping in rear driveline when stopping or in traffic
Pre-purchase check
Inspect transmission settings; consider software updates or reflash procedures; assess driveline components for wear or alignment issues.
POWER TRAIN: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 3530, median 7000, and P75 8500 miles.
POWER TRAIN
Power Train Transmission Issues
Reported symptoms
- Sudden transmission failure
- Loss of forward gears
- Transmission slipping
- Rough shifting at lower speeds (downshifts into redline) RPM fluctuations during deceleration Hesitation and lurching during acceleration
Pre-purchase check
Inspect transmission components for severe internal damage, check for contaminated transmission fluid and assess shifting behavior.
POWER TRAIN: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 38750, median 77500, and P75 118543 miles.
STRUCTURE
Roof Leaking Issues
Reported symptoms
- Water leak from the roof into the headliner
- Water staining on headliner
- Mildew smell affecting air quality
- Concerns about airbag functionality due to water exposure
Pre-purchase check
Inspect roof seams, weather seals, and drainage systems for proper installation and condition.
STRUCTURE: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 45000, median 45000, and P75 45000 miles.
STRUCTURE
Water Leakage from Roof Rail Area
Reported symptoms
- Water stains on interior headliner
- Wet headliners near A-pillar
- Water leaking down A-pillar onto carpet
- Corroded electronic wires/connectors due to water exposure
Pre-purchase check
Inspect the roof rail mounting points and potential seals for leaks, especially after rain or car washes.
STRUCTURE: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Rear View Mirror Vibration and Distortion
Reported symptoms
- Vibration of the outer rear view mirror at highway speeds (50-70 mph)
- Blurry or distorted image in the rear view mirror
- Inability to clearly view objects behind the vehicle
- Distracted driving due to mirror vibration and image distortion during nighttime driving from headlights
Pre-purchase check
Inspect rear view mirrors for signs of vibration and distortion, particularly at highway speeds.
VISIBILITY/WIPER: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag Warning and Deployment Issues
Reported symptoms
- Air bag warning light illuminated
- Multiple warning lights illuminated at start-up
- Beeping sound from driver's seat
- Vehicle did not stop when brake pedal was depressed - crashed into a storefront with no airbag deployment
Pre-purchase check
Inspect the air bag system and associated electrical components, including battery and wiring harness.
AIR BAGS: 3 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Water Leak from Roof Rails
Reported symptoms
- Water stains on interior headliner
- Wet A-pillar
- Water leaking onto carpet
- Potential exposure of airbags to water
Pre-purchase check
Inspect roof rail mounting points and seal integrity to prevent water ingress during rainfall or car wash.
AIR BAGS: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Terrain Mode Malfunction
Reported symptoms
- Car spontaneously switches to "mud and sand" mode
- Disabling of vehicle stability control
- Illumination of pre-collision system warning light
- Inability to manually switch out of mud/sand mode in certain instances
Pre-purchase check
Inspect electrical connections and software settings related to terrain selection feature, and check for any software updates or faults in control modules.
ELECTRICAL SYSTEM: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
High Voltage Hybrid Cable Corrosion
Reported symptoms
- Hybrid System Malfunction notification
- High voltage hybrid cable corrosion
- Faulty harness reported
- Advanced corrosion leading to safety issues
Pre-purchase check
Inspect high voltage hybrid cables and connections for signs of corrosion, especially in hybrid vehicles with mileage over 36,000 miles.
ELECTRICAL SYSTEM: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 68183, median 100000, and P75 100000 miles.
ENGINE
Engine Coolant Bypass Valve Control Circuit Failure
Reported symptoms
- Check engine light illumination
- Diagnostic trouble code P2681-15 activation
- Internal failure of coolant bypass valve
- Failed test of coolant bypass valve control circuit
Pre-purchase check
Inspect the engine coolant bypass valve and associated control circuit for functionality and potential internal failures.
ENGINE: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Stalling and Battery Issues
Reported symptoms
- Sudden engine shutdown while driving
- Subtle hesitation when accelerating
- Vehicle jolting and shaking
- Warning messages such as 'power steering low', 'engine shutting off'
Pre-purchase check
Inspect battery connections and condition, evaluate ABS sensors, and check for electrical faults or corrosion.
ENGINE: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 10000, median 10000, and P75 10000 miles.
FORWARD COLLISION AVOIDANCE
Spontaneous Mode Switching of Forward Collision Avoidance System
Reported symptoms
- Vehicle switches from normal to mud/sand mode unexpectedly
- Pre-collision system warning light illuminates
- Traction control and ABS turn off when in mud/sand mode
- Inability to manually select desired driving mode
Pre-purchase check
Inspect the driving mode selector mechanism and associated electronic controls for faults or malfunctions.
FORWARD COLLISION AVOIDANCE: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 55, median 55, and P75 55 miles.
FORWARD COLLISION AVOIDANCE
Water Leakage Causing Electrical Issues
Reported symptoms
- Water leakage into the vehicle's interior
- Electrical problems with safety systems
- Random malfunctions of adaptive cruise control
- System warnings displayed on dashboard
Pre-purchase check
Inspect roof rack and seals for potential water ingress points, particularly after exposure to rain or washing.
FORWARD COLLISION AVOIDANCE: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Delayed Fuel/Propulsion System Recall Remedy
Reported symptoms
- Vehicle may stall
- Risk of crash due to stalling
Pre-purchase check
Consumers should remain vigilant for any indications of reduced engine performance and follow manufacturer communications regarding recall updates.
FUEL/PROPULSION SYSTEM: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel Tank Filling Issue in Hybrid Models
Reported symptoms
- Gas tank will not fill up completely
- Stops filling at approximately 8 to 9 gallons
- Requires specific method to fill tank
- Substantial unfilled tank capacity reported
Pre-purchase check
Inspect fuel filler neck and tank system for obstructions or defects to ensure proper filling
FUEL/PROPULSION SYSTEM: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel/Propulsion System Recall Issues
Reported symptoms
- Delay in receiving parts for recall repair
- Frustration due to inability to drive the original vehicle
- Concerns about potential stalling while driving
- Increased rental costs due to lesser quality vehicle provided as loaner
Pre-purchase check
Monitor the vehicle for symptoms of stalling and ensure eligibility for recall repairs once parts become available.
FUEL/PROPULSION SYSTEM: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 3500, median 3500, and P75 3500 miles.
OTHER / UNSPECIFIED
Data Communication Module (DCM) Failure
Reported symptoms
- Inoperative hands-free microphone for CarPlay/Bluetooth calls
- Intermittent or inoperative Safety Connect / SOS emergency system
- Unable to activate emergency services in event of collision
Pre-purchase check
Inspect the Data Communication Module (DCM) for failure, particularly in relation to hands-free and emergency service functionalities based on known service bulletins.
OTHER / UNSPECIFIED: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Roof Rack Water Leakage
Reported symptoms
- Water entering the vehicle interior
- Saturated glove box
- Puddles on the floor
- Water in the headliner area
Pre-purchase check
Inspect the roof rack clips and gaskets for deterioration; check for water stains or damage in the headliner and A pillars; assess potential damage to wiring and airbags.
OTHER / UNSPECIFIED: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Grinding Noise in Power Train
Reported symptoms
- Grinding noise when accelerating around 20-40 MPH
- Noise occurs after the vehicle has warmed up
- Grinding noise during deceleration below 20-30 MPH
Pre-purchase check
Inspect the driveline disconnect assembly for clearance issues and assess the transfer case for wear or damage.
POWER TRAIN: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 3000, median 3000, and P75 3000 miles.
POWER TRAIN
Power Train Coolant System Failures in 2019 Toyota RAV4
Reported symptoms
- Sudden engine failure due to coolant intrusion
- Heavy white smoke from exhaust
- Strong coolant smell in exhaust
- Overheating engine due to coolant pump failure
Pre-purchase check
Inspect the coolant flow control/bypass valve, water pump functionality, and check for coolant leakage into the engine cylinders.
POWER TRAIN: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 10508, median 21005, and P75 31502 miles.
POWER TRAIN
Power Train Jerking and Stalling
Reported symptoms
- Vehicle jerks during slow roll
- Lurching when accelerating from a rolling stop
- Hesitation followed by sudden acceleration
- Stalling when not making complete stops
Pre-purchase check
Consider thorough inspection of powertrain components, focusing on throttle response and transmission behavior.
POWER TRAIN: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 6401, median 6401, and P75 6401 miles.
POWER TRAIN
Power Train Noise Issues in 2019 Toyota RAV4 Adventure
Reported symptoms
- Abnormal groaning/buzzing sound when accelerating
- Unusual noise from transmission during acceleration and braking
- Clunking/thud noise from rear/under car
- Noise occurs when AWD system disconnects rear wheels
Pre-purchase check
Consider checking the transmission and differential for abnormal operation; verify if noises are present when driving at various speeds and modes.
POWER TRAIN: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Brake Performance and Noise Issues
Reported symptoms
- Squeaking or whistling noise when braking at low speeds
- Long stopping distance when braking
- Clinking sound during turns or over bumps
- Delayed brake response especially in sudden braking situations
Pre-purchase check
Inspect brake components for wear, alignment issues, and confirm proper installation post-recall service. Check for rotor warping.
SERVICE BRAKES: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 2750, median 3500, and P75 4250 miles.
STEERING
Steering System Issues
Reported symptoms
- Power steering lock warning sign activation
- Vehicle swerving without driver input
- Abrupt braking under adaptive cruise control
- Lane-centering feature malfunctioning
Pre-purchase check
Inspect the steering system and associated electronic components for faults or calibration issues, particularly focusing on power steering and advanced driver-assistance systems (ADAS).
STEERING: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 2510, median 5007, and P75 7504 miles.
SUSPENSION
Suspension and Handling Issues
Reported symptoms
- Car vibrates at certain speeds
- Lurched and shook while driving
- Squeaking/groaning noise from front suspension
- Jumping/jittering sensation during acceleration and deceleration
Pre-purchase check
Inspect front lower suspension arms and overall suspension system for wear or defects, particularly in relation to the noted mileage range.
SUSPENSION: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 9000, median 11000, and P75 13000 miles.
VISIBILITY/WIPER
Spontaneous Sunroof Explosion
Reported symptoms
- Sunroof glass shattering
- Loud popping noise
- Glass particles falling into vehicle
- Outward bowing of glass before explosion
Pre-purchase check
Inspect the sunroof assembly for signs of stress or manufacturing defects, and check for structural integrity under various temperature conditions.
VISIBILITY/WIPER: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 25000, median 25000, and P75 25000 miles.
AIR BAGS
Air Bag Non-Deployment in Collisions
Reported symptoms
- No airbag deployment during collisions
- Injuries reported to occupants
- Vehicle impacts at various speeds with airbag failure
Pre-purchase check
Request formal investigation by a certified engineer to assess airbag system functionality.
AIR BAGS: 2 NHTSA complaints in this cluster, including 2 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bags Non-Deployment in Collisions
Reported symptoms
- Airbags did not deploy during accidents
- Injuries reported due to airbag non-deployment
- Seat belt did not lock during impact
Pre-purchase check
Inspect airbag system functionality, including deployment mechanisms and sensor operation.
AIR BAGS: 2 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 35, median 35, and P75 35 miles.
BACK OVER PREVENTION
Engine Power Loss and System Malfunctions
Reported symptoms
- Loss of engine power while driving
- Dashboard warnings: PKSB Malfunction, Pre Collision System Malfunction, Hybrid System Malfunction, Check Engine
- Vehicle stutter
- Inability to exceed 10 mph without abrupt speed changes
Pre-purchase check
Inspect the back over prevention system and associated sensors for potential debris and calibration issues.
BACK OVER PREVENTION: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 5, median 5, and P75 5 miles.
ELECTRICAL SYSTEM
Electrical System Compromise Due to Water Ingress
Reported symptoms
- Water leakage into cabin headliner
- Malfunction of electrical components
- Compromise of airbags functionality
- Corrosion of wiring harness due to moisture
Pre-purchase check
Inspect roof rack installation and grommet condition; check for water ingress in cabin and wiring integrity.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction Due to Water Damage
Reported symptoms
- Car randomly switches into different driving modes
- Blind Spot Monitoring (BSM) and anti-collision systems malfunction
- Seat warmers activate unexpectedly and cannot be turned off
- Water stains on the headliner
Pre-purchase check
Inspect the roof rails for leaks and check for water damage in interior components, particularly around the electrical systems and airbags.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunctions
Reported symptoms
- Malfunction notifications (e.g., Intelligent Clearance Sonar, Hybrid System)
- Car becomes non-operational
- Corrosion of wiring harness
- Battery failure with low mileage (10k miles) on new vehicles
Pre-purchase check
Inspect wiring harness for corrosion, especially in regions with snow/salt road treatments. Verify battery status and inspect for any recalls on defective batteries.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 10000, median 10000, and P75 10000 miles.
ELECTRICAL SYSTEM
Electrical System Malfunctions
Reported symptoms
- Hybrid System Malfunction warning
- Car will not start
- Brake Power low warning
- PKSB Malfunction warning (Pre-Collision System) detected, do not rely on this system during operation (10/20/2022)
Pre-purchase check
Contact your Toyota dealer to have your vehicle inspected due to potential safety issues.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Traction Control Malfunction
Reported symptoms
- Mud and sand mode activates unexpectedly while driving
- Traction control light turns on randomly
- Vehicle loses traction when mud and sand mode is engaged
- Skidding or sliding during normal driving conditions
Pre-purchase check
Inspect the electrical system related to the traction control and driving mode selection, including software diagnostics and sensor functionality.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 4000, median 4000, and P75 4000 miles.
ELECTRONIC STABILITY CONTROL (ESC)
Electronic Stability Control (ESC) Issues
Reported symptoms
- Warning lights illuminated during start-up
- Brakes felt hard as if ABS malfunctioned
- Engine revving unexpectedly during braking
Pre-purchase check
Inspect the vehicle's ABS system, wiring harness, and control units for faults or failures.
ELECTRONIC STABILITY CONTROL (ESC): 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 4000, median 4000, and P75 4000 miles.
ELECTRONIC STABILITY CONTROL (ESC)
Electronic Stability Control Malfunctions
Reported symptoms
- Numerous system malfunctions indicated by alarms
- Low brake power
- Antilock brake system malfunction
- Vehicle stability control system malfunction, pre-collision system malfunction, secondary collision brake system malfunction, digitally controlled brake system malfunction, ultrasonic detecting & ranging system malfunction, lane tracing assist malfunction, rear camera malfunction, parking assist with automated braking malfunction
Pre-purchase check
Conduct a detailed inspection of the electronic stability control system, antilock brake system, and all related sensors and modules.
ELECTRONIC STABILITY CONTROL (ESC): 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 20, median 20, and P75 20 miles.
ENGINE
Coolant Bypass Valve Failure
Reported symptoms
- Engine maintenance required warning when AC is turned on
- Inability to remove engine maintenance warning
- Speedometer visibility issues leading to unsafe driving speeds
Pre-purchase check
Inspect coolant bypass valve for signs of failure especially between 30,000 to 50,000 miles.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 50000, median 50000, and P75 50000 miles.
ENGINE
Engine Acceleration Failure
Reported symptoms
- vehicle will not accelerate when pushing down on the gas pedal
- occurs when leaving a parking place
- occurs from a traffic light
- engine does not stop running
Pre-purchase check
Check for any intermittent issues or electronic faults, as no codes were set during inspection.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Coolant Bypass Malfunction
Reported symptoms
- Engine maintenance required warning light
- Engine coolant bypass issue reported
Pre-purchase check
Inspect the engine coolant bypass components for functionality and perform a diagnostic check if warning lights appear.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 42250, median 43500, and P75 44750 miles.
ENGINE
Engine Maintenance Required Light Activation with AC Usage
Reported symptoms
- Engine maintenance required light illuminated during AC operation
- Potential issues with coolant bypass hose or valve
Pre-purchase check
Inspect engine coolant bypass hose and valve functionality, especially when AC is in use.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Maintenance Warning
Reported symptoms
- Engine maintenance required sign appears on dashboard
- Engine maintenance required sign activates when AC is on
Pre-purchase check
Inspect engine system for maintenance needs and potential AC interactions.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Maintenance and Brake Issues
Reported symptoms
- Engine maintenance warning not clearing despite servicing
- Coolant bypass valve replacement needed
- Front calipers leaking brake fluid
- Brake performance issues especially in urgency situations (longer stopping distance) due to caliper issues on both sides
Pre-purchase check
Inspect coolant bypass valve functionality and overall engine maintenance protocols. Check front brake calipers and brake fluid integrity; assess for subsequent brake system failures post-repair.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Shifting and Noise Issues
Reported symptoms
- Rough shifting at lower speeds
- Downshifts leading to high revs
- Groaning noise during acceleration or deceleration
- Unreliable throttle response in traffic
Pre-purchase check
Inspect the transmission for fluid levels and any signs of wear; check the AWD system for proper function; evaluate throttle response during test drive.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 50000, median 50000, and P75 50000 miles.
ENGINE
Engine Shutdown After Refueling
Reported symptoms
- Truck shakes after refueling
- Power steering light activates
- Engine shut down light activates
- Engine will not restart after shutdown
Pre-purchase check
Inspect fuel system and electrical connections, check for any error codes or anomalies that may not be displayed.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Oil Overfill Issues
Reported symptoms
- Oil level rising above dipstick mark
- Oil being overfilled at factory
- Issues with oil level after servicing
Pre-purchase check
Verify oil level against manufacturer specifications and ensure proper oil capacity during service.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Inadequate Headlight Illumination
Reported symptoms
- Headlights fail to produce adequate lighting at night
- Visibility hazard while driving at night
Pre-purchase check
Inspect the headlight alignment and output efficacy during nighttime driving conditions.
EXTERIOR LIGHTING: 2 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance Malfunction
Reported symptoms
- Engine power loss while driving
- Dashboard warning lights including PKSB Malfunction
- Pre Collision System Malfunction
- Secondary Collision Brake System Malfunction
Pre-purchase check
Inspect vehicle sensors and fault codes, especially in high-temperature and high-altitude environments.
FORWARD COLLISION AVOIDANCE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 120, median 120, and P75 120 miles.
FUEL/PROPULSION SYSTEM
Coolant Bypass Valve/Hose Issue
Reported symptoms
- Engine maintenance required warning message
- Engine overheating
- Long repair time due to backordered parts
Pre-purchase check
Inspect coolant bypass valve and associated hoses for leaks or failures; check for any service bulletins related to this issue.
FUEL/PROPULSION SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel System Malfunctions
Reported symptoms
- Fuel gauge shows empty while tank is full
- Difficulty filling gas tank to capacity
- Inaccurate fuel gauge readings
Pre-purchase check
Inspect fuel gauge calibration and fuel tank venting system.
FUEL/PROPULSION SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel System Shut Down
Reported symptoms
- Truck shakes after refueling
- Power steering light illuminates
- Engine shut down light activates
- Engine fails to restart after refueling
Pre-purchase check
Inspect fuel system components and monitor engine performance following refueling.
FUEL/PROPULSION SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel/Power Loss in High-Stress Conditions
Reported symptoms
- Engine shut off suddenly
- Loss of engine power
- Warning lights illuminated
- Malfunction indicators for multiple systems (e.g. parking brake, AWD)
Pre-purchase check
Inspect for electrical faults, especially those affecting fuel delivery and system communication. Check for any fault codes and verify functionalities in high-temperature or high-altitude environments.
FUEL/PROPULSION SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 37, median 64, and P75 92 miles.
FUEL/PROPULSION SYSTEM
Fuel/Propulsion System Issues in 2019 Toyota RAV4
Reported symptoms
- Sudden engine failure due to coolant intrusion
- Frequent check engine light illumination
- Disabling of the all-wheel drive (AWD) system
- Heavy white smoke from the exhaust with a strong coolant smell
Pre-purchase check
Inspect coolant flow control/bypass valve, electric water pump, and any potential coolant system leaks; verify DTCs related to engine performance and AWD functionality.
FUEL/PROPULSION SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Low Pressure Fuel Pump Defect
Reported symptoms
- Notice of defect from manufacturer
- Delay in remedy or fix provided
Pre-purchase check
Check for official communication from manufacturer regarding defect status.
FUEL/PROPULSION SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LANE DEPARTURE
Lane Departure System Malfunction
Reported symptoms
- Excessive lane assist efforts causing jolting towards right turning lane
- Vehicle swaying in and out of lane at various speeds
- Violent jerking requiring the driver to pull over
- Unintended acceleration upon releasing the accelerator pedal
Pre-purchase check
Check the calibration and functionality of the lane departure assistance systems, as well as the vehicle's responsiveness during various speed conditions and environmental factors such as rain.
LANE DEPARTURE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Coolant Bypass Valve Issues
Reported symptoms
- Engine maintenance light on
- Requirement to change coolant bypass valve
Pre-purchase check
Inspect the coolant bypass valve for functionality and leaks.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Coolant Bypass Valve Issues
Reported symptoms
- Coolant leakage onto electrical systems
- Potential electrical system failure
- Need for replacement of coolant bypass valve
- Risk of significant engine damage
Pre-purchase check
Inspect the coolant bypass valve for leaks and assess its condition to prevent potential electrical and engine damage.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Electrical and Power System Failures
Reported symptoms
- Vehicle stalls unexpectedly while driving
- Subtle hesitation when accelerating
- Loss of power steering
- Flashing charging alert prior to power loss
Pre-purchase check
Inspect electrical connections, battery health, and alternator functionality. Check for signs of corrosion or wear on cables and sensors.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 43000, median 43000, and P75 43000 miles.
OTHER / UNSPECIFIED
Hybrid Harness and AWD System Malfunctions
Reported symptoms
- Hybrid harness malfunction
- Check engine light illuminated
- Disablement of all-wheel drive (AWD) system
- Recurring issue after multiple repairs
Pre-purchase check
Inspect hybrid harness connections and check all engine codes related to AWD functionality. Consider reviewing repair history for consistency in diagnostic approaches.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 100000, median 100000, and P75 100000 miles.
OTHER / UNSPECIFIED
Pre-Collision System Malfunction
Reported symptoms
- Pre-Collision system does not send warnings as expected
- Vehicle does not stop as it should during potential collisions
- Radar sensors in front appear to not be operational
- Frequent near misses with pedestrians reported
Pre-purchase check
Check the functionality of radar sensors and front camera alignment; evaluate the pre-collision system settings and potential software issues.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Random Activation of Mode Selection
Reported symptoms
- Mud and sand mode activates unexpectedly while driving
- Traction control light illuminates intermittently
- Loss of vehicle traction during mode changes
- Vehicle skids or slides unexpectedly
Pre-purchase check
Inspect the mode selection system and traction control functionality for faults or incorrect calibration.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 4000, median 4000, and P75 4000 miles.
OTHER / UNSPECIFIED
Sunroof Glass Explosion
Reported symptoms
- Loud pop noise while driving
- Glass debris falling into the vehicle
- Visual presence of broken glass above driver
Pre-purchase check
Inspect sunroof glass integrity and check for signs of previous damage or stress.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Sunroof Glass Explosion
Reported symptoms
- Sunroof glass exploded while driving
- Glass protruding upwards
- No identifiable cause or external factor such as weather conditions affecting explosion
Pre-purchase check
Inspect the sunroof mechanism and seals for integrity; examine for previous impacts or manufacturing defects
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Suspension Noise and Steering Hesitation
Reported symptoms
- Squeaks over bumps while in motion
- Groans after prolonged running time
- Steering hesitation when noise occurs
- Noise frequency increases with temperature
Pre-purchase check
Inspect suspension components for wear and proper lubrication; check steering mechanism for responsiveness and alignment.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Uncontrolled Acceleration in Reverse and Forward
Reported symptoms
- Uncontrollable acceleration
- No control of vehicle
- Brakes ineffective
- Lunged forward unexpectedly
Pre-purchase check
Inspect the vehicle's throttle control system, braking system, and any associated sensors for malfunction or failure.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 2 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Water Leakage and Electrical Issues
Reported symptoms
- Vehicle switches to mud and sand mode on its own
- Water pooling on the driver side floor after rain
- Water stains on the headliner
- Water seeping in through windows
Pre-purchase check
Inspect roof rail seals and window gaskets for leaks and potential water ingress, particularly in relation to electrical components underneath.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Defective Differential in Power Train
Reported symptoms
- Clunking noise from differential
- Loss of control due to differential issue
- Message indicating vehicle is in two wheel drive only
- Failure of rear differential to function properly
Pre-purchase check
Inspect the differential for part number 41110-42050 and compare it with the superceded part number 41110-42054 for potential replacement. Check for dashboard warnings related to drive settings.
POWER TRAIN: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Noise from Power Train during Acceleration/Deceleration
Reported symptoms
- Moaning noise from front differential during acceleration
- Buzzing noise from front differential when decelerating
- Grinding noise from transmission when accelerating/decelerating
- Vibration felt through gas and brake pedals
Pre-purchase check
Inspect the front differential and transmission for wear or damage, and check for proper fluid levels.
POWER TRAIN: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Lurching and Transmission Start Issue
Reported symptoms
- Lurching during low speed operation
- Almost stalling sensation
- Transmission starts in 4th gear instead of 1st gear from a dead stop
Pre-purchase check
Inspect transmission behavior, especially starting gear and response at low speeds.
POWER TRAIN: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 9700, median 13800, and P75 17900 miles.
POWER TRAIN
Power Train Noise and Transfer Case Issues
Reported symptoms
- Large chunk and grind noise when shifting into 4th gear
- Abnormal buzz or groan noise from front transfer case when accelerating or slowing down around 15-20 MPH
Pre-purchase check
Inspect the transfer case and associated components for signs of wear or malfunction, particularly focusing on the electro-magnetic clutch system and any abnormal noises during shifting.
POWER TRAIN: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Powertrain Hesitation and Uncontrolled Acceleration
Reported symptoms
- Hesitation when accelerating from a stop
- Uncontrollable acceleration
- Lurching forward unexpectedly
- Stuttering while driving at speed
Pre-purchase check
Inspect powertrain components, review electronic control systems, and check for error codes related to hybrid and start-stop functions.
POWER TRAIN: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 22000, median 22000, and P75 22000 miles.
POWER TRAIN
Powertrain Slow Speed Transmission Lag
Reported symptoms
- Lag in power delivery when accelerating from a slow or rolling stop
- Increased risk of collision during turns due to hesitation
- Driver panic due to delayed acceleration response
Pre-purchase check
Inspect the electronic control module programming and verify if it requires reprogramming as per TSB guidelines.
POWER TRAIN: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Transmission Hesitation and Slippage
Reported symptoms
- Transmission hesitates to accelerate at slow speeds
- Jerking or lurching forwards uncontrollably
- Intermittent loss of acceleration
- Transmission slip events, especially when cold or from a stop at low speed
Pre-purchase check
Consider having the transmission fluid checked and ensure diagnostics are performed to identify any underlying issues before engaging in costly repairs.
POWER TRAIN: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 61000, median 61000, and P75 61000 miles.
POWER TRAIN
Unexpected Driving Mode Activation
Reported symptoms
- Car switches driving modes spontaneously
- Pre-collision system disables when mode changes
- Inability to manually select modes
- Frequency of spontaneous mode changes is high
Pre-purchase check
Check for software issues and perform a diagnostic on the driving mode control system.
POWER TRAIN: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 55, median 55, and P75 55 miles.
SEAT BELTS
Seat Belt Malfunction
Reported symptoms
- Driver-side seatbelt does not retract
- Seatbelt does not lock securely
- Locking mechanism fails intermittently
- Buckle fails to engage properly
Pre-purchase check
Inspect seat belt function, including retractor and locking mechanism, for proper operation and signs of wear or damage.
SEAT BELTS: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Seat Adjuster and Heating Malfunctions
Reported symptoms
- Seat adjuster fails to operate properly
- Seat heat activation despite being turned off
Pre-purchase check
Inspect seat adjuster mechanism and wiring; evaluate heated seat controls and heating elements.
SEATS: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Seat Heater Malfunction
Reported symptoms
- Seat warmer burned a hole in the seat
- Seat heater turns on automatically and gets too hot
- Concerns for safety due to overheating
Pre-purchase check
Have seat heating component evaluated by qualified dealership technician to ensure proper functionality and safety.
SEATS: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Water Intrusion Issues
Reported symptoms
- Water intrusion into vehicle interior
- Mildew smell in the vehicle
- Interior water damage
- Black mold growth in interior carpeting and floor boards
Pre-purchase check
Request thorough inspections of roof rail gaskets and drainage systems to identify potential sources of leaks during servicing.
SEATS: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Brake System Issues
Reported symptoms
- Brake fluid leakage from calipers
- Long brake response time
- Rust on brake pads
- Brake system not checked before purchase
Pre-purchase check
Inspect brake calipers for leakage and corrosion, check brake pad condition, and verify thorough brake system maintenance records.
SERVICE BRAKES: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Service Brake Failure and Electronic Stability Control Issue
Reported symptoms
- Brake failure leading to vehicle damage
- Deactivation of vehicle stability control system
Pre-purchase check
Inspect brake assist system, specifically the brake booster pump and associated components for potential faults or degradation.
SERVICE BRAKES: 2 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Common Mechanical Issues with Structure
Reported symptoms
- Tailgate won't close
- Tailgate gets stuck open
- Gas door broken
- Water leaking into passenger door lid or mechanical areas of vehicle structure when parked or in motion and during specified weather conditions (e.g., Rain/Snow) or over time with wear and tear especially noted within the first year of ownership or use of vehicle during specific circumstances (e.g., Winter months) or after repairs or replacements have been made on affected modules or components of vehicle structure (e.g., actuators, door hinges, latches) causing failure of car structural parts to operate as intended and potential ongoing environmental exposure issues for passengers. However, warranty resolution tends to either temporarily solve or completely fail under certain circumstances leading to recurrence of the same issue after repairs have been made, or higher frequency of service intervals and replacements after initial repairs leading to further investigation into structural integrity issues commonly observed with select vehicle models, class actions and quality assurance practices within vendor supply issues as noted by consumers rigorously questioning the adherence to required road and driving standards; excessive wear and tear noted on rear tires leading to visible belt damage within short mileage use suggesting failure in vehicle component adjustment mechanisms; recurring alignment issues post replacement of vehicle suspension components indicating misalignment due to incorrect specifications or modifications due to factory constraints not being resolved in standard dealership services leading to customer concern. Rear door hatch will not close or latch properly either requiring adjustment or inspection of pins or holding mechanisms if refurbished or too tight after service or repair work has been conducted also leading to issues with User Experience under ordinary operating conditions observed in vehicle ownership.
Pre-purchase check
Regularly check the operation of the tailgate, rear hatch, and gas door. Pay special attention to door seals and hinges for wear. Inspect tires for alignment issues and consider aftermarket solutions if alignment problems persist after factory adjustments. Look for signs of water ingress in doors and ensure proper sealing and door actuator functionality are maintained.
STRUCTURE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 11000, median 11000, and P75 11000 miles.
STRUCTURE
Liftgate Structural Defects
Reported symptoms
- Liftgate twisting during operation
- Liftgate fails to open automatically
- Prolonged beeping while liftgate is open
- Hinges bending and cracking apart from the body of the car, causing misalignment and deformation of the liftgate
Pre-purchase check
Inspect liftgate hinges and lift cylinders for signs of bending or cracking. Check electronic connections and functionality of automatic opening and closing mechanisms.
STRUCTURE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Moonroof Shattering
Reported symptoms
- Moonroof glass exploded outward
- Loud bang sound during driving
- Glass debris falling into the vehicle
- Whistling sound post-explosion
Pre-purchase check
Inspect moonroof integrity and surrounding frame; check for previous incidents of glass shattering.
STRUCTURE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Rear Trunk Door Hinges Failure
Reported symptoms
- Trunk door fails to open or shut consistently
- Trunk door rattles or flies open while driving
- Hinge appears to be damaged or ripped from body
Pre-purchase check
Inspect the trunk door hinges for signs of wear or damage; test the opening and closing mechanism for functionality.
STRUCTURE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Water Ingress in Vehicle Structure
Reported symptoms
- Rear passenger door flooding after rain
- Water leaks into vehicle above front passenger and driver doors
- Railing leaks causing water ingress into the front of the car
Pre-purchase check
Inspect door seals and railings for proper sealing and integrity after rain or washing the vehicle.
STRUCTURE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Water Intrusion and Leak Issues
Reported symptoms
- Leak from the roof of the vehicle
- Water staining in the interior
- Black mold growth in the carpeting
- Attempts to self-repair worsened the leak
Pre-purchase check
Inspect for signs of water intrusion and mold growth, especially in the roof area and carpet flooring; verify repairs completed as per manufacturer guidelines.
STRUCTURE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Suspension Noise Issues
Reported symptoms
- Knocking noises when driving over irregular pavement or during vehicle rolling
- Squeaking noises over bumps or while driving downhill
- Clicking noises when applying light brake pressure
Pre-purchase check
Inspect the suspension system components for wear and proper alignment, especially focusing on the areas under and in front of the driver's seat.
SUSPENSION: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control Issues
Reported symptoms
- Violent lurch from stop
- Surging at cruising speeds
- Abrupt braking from adaptive cruise control
- Jerky actions during traffic slowdown
Pre-purchase check
Inspect the vehicle's drive-by-wire system and ADAS functionalities, particularly under varying road conditions.
VEHICLE SPEED CONTROL: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 3000, median 3000, and P75 3000 miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control Issues
Reported symptoms
- Lurching during acceleration from a stop
- Hesitation followed by sudden acceleration
- Brakes feeling hard or unresponsive
- Engine revving while braking despite pedal pressed
Pre-purchase check
Inspect vehicle for potential issues with throttle response, brake performance, and engine management systems to ensure proper operation during acceleration and stopping maneuvers.
VEHICLE SPEED CONTROL: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 4000, median 4000, and P75 4000 miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control Malfunction
Reported symptoms
- Vehicle stuttering during acceleration
- Warning lights: 'PKSB Malfunction', 'Hybrid System Malfunction', 'Check Engine'
- Drastic speed limitations (10-15 mph)
- Uncontrollable acceleration after speed reduction
Pre-purchase check
Inspection of vehicle speed control system, including hybrid components, warning lights diagnostics, and system functionality checks.
VEHICLE SPEED CONTROL: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 5504, median 11002, and P75 16501 miles.
VISIBILITY/WIPER
Visibility/Wiper - Mirror Distortion and Vibration
Reported symptoms
- Vibration in side mirrors affecting driving focus
- Blurry vision from distorted images in mirrors
- Reflections causing distraction from trim and A/C vent
- Wobbling of driver side mirror at highway speeds and rough surfaces
Pre-purchase check
Inspect side mirrors for distortion and vibration. Assess for reflections from trim and environmental factors affecting visibility.
VISIBILITY/WIPER: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag Deployment Failure
Reported symptoms
- Airbag did not deploy during crash
- Concern over safety due to prior Technical Service Bulletin
- Insistence on inspection post-accident refusal by manufacturer
Pre-purchase check
Consider an independent inspection of the airbag system and review prior Technical Service Bulletins related to airbag functionality.
AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 45, median 45, and P75 45 miles.
AIR BAGS
Air Bag Deployment Issue
Reported symptoms
- Vehicle has a manufacturing defect
- Water leak from vehicle roof
- Attempts to fix the leak worsened the issue
Pre-purchase check
Inspect for potential water damage and verify airbag functionality during repairs.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag Electrical Damages
Reported symptoms
- Car randomly switches into different driving modes
- Blind Spot Monitoring (BSM) and anti-collision systems activate unexpectedly
- Seat warmers activate randomly and cannot be turned off
- Evidence of water damage affecting electrical systems
Pre-purchase check
Inspect for signs of water damage, especially in areas surrounding the airbag system and roof rack. Check for mold and electrical failures.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag Malfunction and Related Issues
Reported symptoms
- Passenger side air bag malfunction
- Seat belt malfunction
- Transmission failure
- Vehicle not driving faster than normal
Pre-purchase check
Inspect air bag systems and seat belt functionality; evaluate transmission performance if issues arise.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag Moisture Exposure
Reported symptoms
- Water leakage into airbag housing on passenger side
- Water leakage into airbag housing on driver side
Pre-purchase check
Inspect the factory installed bike rack for proper sealing and check the airbag housing for moisture.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag Potential Damage Due to Windshield Leak
Reported symptoms
- Leak at junction of windshield and A-pillar
- Potential damage to A-Pillar air bag
Pre-purchase check
Inspect the junction of the windshield and A-pillar for leaks and check the A-Pillar air bag for damage.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Inoperative Air Bag System Due to Related Diagnoses
Reported symptoms
- Seatbelt warning buzzer activation
- SRS inoperative light illuminated
Pre-purchase check
Check the air bag system and related components during the inspection to ensure they are functioning properly and to diagnose any potential causes of inoperability.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Water Leakage near Air Bags
Reported symptoms
- Water leaking under passenger side visor
- Water near passenger side window
- Potential water exposure to passenger side airbags
Pre-purchase check
Inspect the passenger side area for water ingress and check the integrity of seals and drains.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
BACK OVER PREVENTION
Back Over Prevention Malfunction
Reported symptoms
- Multiple malfunction alerts related to safety features
- Back sensor malfunction
- Side airbags potentially compromised
- Water leaking into the vehicle
Pre-purchase check
Inspect for water ingress issues, especially around the Engine Control Module and related components. Check seals and gaskets for integrity. Verify installation of aftermarket components.
BACK OVER PREVENTION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
BACK OVER PREVENTION
Infotainment Center Malfunction Affecting Backup Camera
Reported symptoms
- Infotainment center turns on and off intermittently
- Backup camera functionality is inconsistent or fails to work
- Inability to reset maintenance
- Inability to change clock on dashboard
Pre-purchase check
Inspect the infotainment system connections and software for updates or resets. Verify compatibility of third-party systems before installation.
BACK OVER PREVENTION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
BACK OVER PREVENTION
Uncontrolled Forward Lurching During Parking
Reported symptoms
- Vehicle lurched forward unexpectedly
- Vehicle jumped curb
- Vehicle ran over bushes
- Vehicle collided with a storefront
Pre-purchase check
Inspect the back over prevention system and brake response in stationary scenarios.
BACK OVER PREVENTION: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Airbags Failed to Deploy in Accident
Reported symptoms
- Airbags did not deploy during T-bone collision
- Impact at speed of 35 miles per hour
- Driver's side front impact reported
Pre-purchase check
Inspect electrical system related to airbag deployment mechanism for faults or malfunctions.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 35, median 35, and P75 35 miles.
ELECTRICAL SYSTEM
Back-Up Camera Malfunction
Reported symptoms
- Back-up camera stops functioning
- Camera does not activate when vehicle is in reverse
Pre-purchase check
Check electrical connections to the back-up camera and related components.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 578, median 578, and P75 578 miles.
ELECTRICAL SYSTEM
Battery Drain Issue
Reported symptoms
- Battery drains after not driving for 14 hours
- Battery drains after not driving for 4-5 days
Pre-purchase check
Consider inspecting the battery and electrical system for potential issues if the battery drains abnormally during typical usage patterns.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Coolant Bypass Valve Leak Affecting Electrical System
Reported symptoms
- Coolant leaking onto electrical systems
- Potential failure of electrical system
Pre-purchase check
Inspect coolant bypass valve for leaks and assess impact on adjacent electrical components.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Coolant Bypass Valve Malfunction
Reported symptoms
- Maintenance engine required message
- AC activation triggers warning message
- Warning message disappears when AC is off
Pre-purchase check
Inspect the coolant bypass valve and associated electrical connections for faults or failures.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical Display Malfunction
Reported symptoms
- Display turns on and off randomly
- Screen controls are non-operative
- Display malfunction occurred after dealer recall
Pre-purchase check
Check electrical connections and wiring after recent maintenance or recall work.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System - Smart Key Ignition Issue
Reported symptoms
- Engine continues to operate when key is removed
- Possible silent operation due to hybrid system
- Difficulty in recognizing warning beeps for engine status
Pre-purchase check
Check the functionality of the smart key system and ensure that engine shut-off procedures are clear and audible.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failure
Reported symptoms
- Engine maintenance required warning message
- Consistent recurrence of the problem reported by dealer
Pre-purchase check
Consult with a certified technician to inspect the electrical system for potential failures.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Fire Risk
Reported symptoms
- Smoke and burning from vehicle during operation
- Location of burning at the front-left head of the vehicle
Pre-purchase check
Inspect electrical components and connections for signs of failure, damage, or overheating.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Issue with Engine Shutdown
Reported symptoms
- Message on display indicating 'Check Fuel Cap'
- Engine shuts off shortly after restart
- Display shows 'engine stopped - Power steering low'
- Temporary inability to restart engine
Pre-purchase check
Check electrical connections and integrity of the electrical system.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Issues
Reported symptoms
- Battery goes dead requiring jump start at least twice a week
- Emergency brake does not always release on first attempt
- Transmission clunks and grinds when shifting
Pre-purchase check
Verify the battery condition and charging system functionality; inspect transmission fluid levels and quality; evaluate emergency brake system performance.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 2901, median 2901, and P75 2901 miles.
ELECTRICAL SYSTEM
Electrical System Issues
Reported symptoms
- Car shakes when turned on
- Car stalls if not shifted to gear
- RPM jumps when AC is on
- Weak acceleration with RPM jumping to 5-6k RPM at times (uncontrolled)
Pre-purchase check
Inspect electrical connections, idle air control, and fuel injection systems for potential issues.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Reported symptoms
- Dash lights flickering
- Power steering malfunction warning
- Multiple warning lights illuminated (ABS, brake, steering)
Pre-purchase check
Inspect electrical connections and dashboard warning system.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Reported symptoms
- Glitches on driver center main console
- Main screen goes black
- Dashboard indicators (RPM, gas gauge, temp) fail to display
- Need to restart vehicle to restore display functionality
Pre-purchase check
Check electrical connections and software updates for the console system.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 150, median 150, and P75 150 miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Reported symptoms
- AWD System malfunction warning
- Engine maintenance required warning
Pre-purchase check
Inspect the electrical system for fault codes and component integrity.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Reported symptoms
- Slipping into mud and sand mode unexpectedly
- Switching off after slipping into mode
- Issue occurring during shifting from drive to park
- Idle position triggers mode change
Pre-purchase check
Check electrical connections and software settings related to the driving mode selection.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Reported symptoms
- Distracting message on console screen
- Message appears every 10 seconds
- Blocks clock and driving directions
- SOS emergency system lights flashing red and green
Pre-purchase check
Inspect the electrical system for faults and ensure software is up to date. Check for loose connections or issues with the console display.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction Leading to Acceleration
Reported symptoms
- Brakes not functioning as expected
- Unexpected acceleration when braking
- Loss of control over vehicle's speed
- Inability to slow down or stop despite applying brakes
Pre-purchase check
Inspect the electrical system for faults, particularly the brake control module and associated wiring.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Performance Issues
Reported symptoms
- Vehicle bogs down during acceleration under load or uphill
- Loss of acceleration while trying to reach freeway speeds
Pre-purchase check
Inspect electrical connections and components related to the vehicle’s acceleration system.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Shutdown
Reported symptoms
- Engine abruptly shuts off while driving
- Loss of power brakes and power steering
- Warning lights appear on the dashboard
- Intermittent brake light failure
Pre-purchase check
Check electrical connections and fuel system components for faults or intermittent issues.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 9, median 9, and P75 9 miles.
ELECTRICAL SYSTEM
Electrical System Sound and Screen Issues
Reported symptoms
- Radio suddenly loses sound
- Radio sound returns at a loud volume
- Sound never comes back
- Screen response is slow during transition from camera to radio
Pre-purchase check
Inspect the radio and screen interface for software updates and check wiring connections for potential faults.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Stall
Reported symptoms
- Car stalled while driving
- Warning lights flashing on dashboard
- Unable to restart vehicle
Pre-purchase check
Inspect electrical connections and fault codes in the vehicle's onboard diagnostic system.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Faulty DCM (Data Communication Module)
Reported symptoms
- Safety assistance features not functioning
- Services related to DCM not operational
Pre-purchase check
Inspect the Data Communication Module for faults and ensure connections are secure.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Faulty Fuel System
Reported symptoms
- Inaccurate fuel gauge reading
- Fuel tank does not hold stated capacity
- Warning about low fuel even when tank is not empty
- Erroneous mileage range estimates compared to fuel tank capacity
Pre-purchase check
Check fuel tank capacity and fuel gauge calibration for accuracy.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 517, median 517, and P75 517 miles.
ELECTRICAL SYSTEM
Fuel Tank Inaccuracy
Reported symptoms
- Fuel tank unable to be filled completely
- Fuel gauge seldom exceeds 7/8 full
- Reported low fuel level after fill-up
Pre-purchase check
Inspect fuel tank and filler neck for obstructions and check fuel gauge calibration.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Gas Pump Fire Incident
Reported symptoms
- Fuel pump explosion
- Vehicle caught fire
- Total fire damage
- Major water damage from firefighting efforts
Pre-purchase check
Inspect electrical connections and components related to the fuel pump for potential defects or signs of wear.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Heated Steering Wheel Overheating
Reported symptoms
- Heated steering wheel section very hot to touch
- Steering wheel smoking when activated
Pre-purchase check
Inspect the heated steering wheel system for electrical faults or overheating issues.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Hybrid System Malfunction
Reported symptoms
- Car lost power
- Gas pedal did not work
- Warning light illuminated on dashboard
Pre-purchase check
Check the hybrid electrical system for faults or malfunctions, especially during steep inclines and under load conditions.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Hybrid System Malfunction
Reported symptoms
- Hybrid System Malfunction notification on display
- Cruise control turning off with notification
- Vehicle would not start before going to work
Pre-purchase check
Inspect wiring harness for exposure to elements and potential damage.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Ignition Key Removal Issue
Reported symptoms
- Key will not come out of the ignition
- Key stuck in accessory position
- Key will not move to off position
Pre-purchase check
Inspect the ignition system and key mechanism for obstructions or malfunctions.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Inaccurate Outdoor Thermometer
Reported symptoms
- Thermometer reading inaccurately by several degrees
- Risk of false sense of security regarding road conditions
Pre-purchase check
Check outdoor thermometer calibration and accuracy against known temperature sources.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Infotainment System Issues
Reported symptoms
- Radio shuts off
- System reboots
- System locks up
- Calls dropped
Pre-purchase check
Inspect the infotainment system for software updates and check connections related to the audio system.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Intermittent Backup Camera Functionality
Reported symptoms
- Rear backup camera intermittently working
- Complaints of worsening functionality over time
- Dealer unable to replicate issue during inspection
Pre-purchase check
Verify the functionality of the rear backup camera in varied conditions, and check connections and wiring for potential issues.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Intermittent Key Fob Functionality
Reported symptoms
- Door locks failed to lock or unlock via the key fob
- Intermittent operation of key fob
Pre-purchase check
Inspect key fob battery and electrical connections related to door lock actuators.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Stalling of Vehicle
Reported symptoms
- Car stalls unexpectedly during motion
- Stalling occurs under hot weather conditions
- Vapor lock suggested as a potential issue by repair shop
Pre-purchase check
Inspect the electrical system, fuel delivery components, and vapor lock conditions during hot weather.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Uncontrolled Acceleration in Reverse
Reported symptoms
- Uncontrollable acceleration when shifting to reverse
- Inability to stop the vehicle using brakes
- Collision with a wall due to high-speed reverse movement
- Reported injuries from the incident
Pre-purchase check
Inspect the electrical system for faults related to the gearshift mechanism and throttle response.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Undersized Rear Hatch Hinges
Reported symptoms
- Rear hatch failure
- Excessive stress on motor
Pre-purchase check
Inspect rear hatch hinge size and motor condition.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Unintended Activation of Seat Heater
Reported symptoms
- Seat heater activates automatically and randomly
- Seat heater gets excessively hot
- No warning lights or indicators present
Pre-purchase check
Check the seat heater control module and wiring for faults or shorts.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Water Intrusion Affecting Electrical System
Reported symptoms
- Water stains on interior headliner
- Water leaks to the floor
- Corrosion of electronic wires and connectors
- Unexpected behavior of the car
Pre-purchase check
Inspect the area where the roof rails are mounted for pin integrity and potential leaks.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Water Leak Due to Manufacturing Defect
Reported symptoms
- water leak from the roof
- attempted DIY repair worsened leak
Pre-purchase check
Inspect for leaks at the roof seams and check for signs of previous repairs by the owner that may complicate warranty claims.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRONIC STABILITY CONTROL (ESC)
Electronic Stability Control Deactivation
Reported symptoms
- ESC deactivates when pressing brakes over potholes
- ESC warning light flashes as if vehicle is drifting
- Loss of road grip indication from ESC system
Pre-purchase check
Inspect ESC system for sensor and software issues, particularly related to brake input when encountering rough road conditions.
ELECTRONIC STABILITY CONTROL (ESC): 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRONIC STABILITY CONTROL (ESC)
Sudden Speed Reduction with ESC Activation
Reported symptoms
- Unexpected drastic reduction in speed while using cruise control
- Vehicle deceleration when approaching other vehicles
- Multiple occurrences reported over time
Pre-purchase check
Check the electronic stability control system for calibration and fault codes.
ELECTRONIC STABILITY CONTROL (ESC): 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 65, median 65, and P75 65 miles.
ENGINE
Coolant Bypass Valve Failure
Reported symptoms
- Warning light activation on dashboard
- Need for expensive repair
Pre-purchase check
Check coolant bypass valve for any signs of failure or leaks, especially if warning lights are activated.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Coolant Bypass Valve Failure
Reported symptoms
- Coolant leakage
- Overheating engine
- Increased engine temperatures
Pre-purchase check
Inspect the coolant bypass valve for signs of wear or failure and check for coolant leaks in the engine compartment.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Coolant Bypass Valve Failure
Reported symptoms
- Check engine light triggered (code P2681)
- Coolant bypass valve malfunction
Pre-purchase check
Inspect the coolant bypass valve functionality and related wiring for signs of failure.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Coolant Bypass Valve/Tube Issue
Reported symptoms
- Maintenance requires message appeared
- Coolant bypass valve/tube needs replacement
Pre-purchase check
Inspect the coolant bypass valve/tube for wear or damage, especially near the end of the warranty period.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Coolant Leak into Cylinder
Reported symptoms
- Coolant leak into cylinder number 2
- Transmission replacement occurred prior to leak
Pre-purchase check
Inspect the engine for coolant leaks, particularly around cylinder number 2, and check for potential issues related to recent transmission installation.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Coolant Valve Replacement
Reported symptoms
- Coolant leakage
- Engine overheating
Pre-purchase check
Inspect the coolant system for leaks and check the functionality of the coolant valve.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Cooling System Over Temperature
Reported symptoms
- Check engine light illuminated
- Cooling system temperature message displayed repeatedly
Pre-purchase check
Inspect the cooling system for potential leaks or blockages and verify the operation of the temperature sensors.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
DTC Rear Disconnect System Performance Issue
Reported symptoms
- Warning Light On
- Delayed Gear Disengagement
- Need to Slow Down
Pre-purchase check
Inspect the rear disconnect system and check for diagnostic trouble codes (DTC).
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Dashboard Light Malfunction and Steering Power Warning
Reported symptoms
- Dash lights flickering on and off
- Power steering malfunction warning
- ABS warning indicator
- Multiple dashboard lights illuminated simultaneously
Pre-purchase check
Check the vehicle's electrical system and dashboard warning indicators for faults.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Delayed Recall for Fuel Pump
Reported symptoms
- Lack of fix for recall issues concerning the fuel pump
- Extended waiting period for resolution
Pre-purchase check
Consumers should monitor recall announcements and contact dealerships for updates on fixes.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Bogging During Acceleration
Reported symptoms
- Vehicle accelerates but then bogs down or chokes under load or uphill
- Loss of speed during acceleration
- Safety hazard on freeway on-ramps
Pre-purchase check
Inspect the vehicle's accelerator system and engine performance under load conditions.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Continues Running After Parking
Reported symptoms
- Engine running for extended periods after parking
- Safety concerns regarding potential overheating
- Risk of vehicle theft due to running engine without key
Pre-purchase check
Evaluate the keyless entry system for engine shut-off integration and consider implementing an alert mechanism for unattended running engines.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Control Malfunction
Reported symptoms
- Car runs hot
- Jerkiness during operation
- Difficulty in diagnosing the issue
Pre-purchase check
Consult a qualified mechanic for diagnostic testing of the engine control module and related systems.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Coolant Bypass Issue
Reported symptoms
- Engine overheating
- Coolant leakage
- Reduced engine performance
Pre-purchase check
Inspect engine coolant system for leaks and bypass issues.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Coolant Flow Issue
Reported symptoms
- Engine overheating
- Valve code P268115 reported
Pre-purchase check
Inspect engine coolant flow system and associated valves for functionality and blockages.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Coolant Smell and Noise
Reported symptoms
- Strong coolant smell when engine is running
- Low coolant level after a few months
- Strange noise in low RPM (1000-2000 RPM)
Pre-purchase check
Inspect for potential coolant leaks, even if not visibly apparent. Check coolant reservoir and engine components for integrity under operation.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Cut Off During Drive Through
Reported symptoms
- Engine cut off
- Power steering low message displayed
- Car would not restart for several minutes
Pre-purchase check
Inspect engine and electrical systems, including battery and starter connections, as well as software for any potential issues.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Error Message Due to Coolant Bypass Valve Short
Reported symptoms
- Engine error message displayed after warranty expiration
- Diagnostic costs associated with error resolution
Pre-purchase check
Inspect coolant bypass valve for electrical shorts and functionality during maintenance checks.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 600, median 600, and P75 600 miles.
ENGINE
Engine Hesitation and Lurching
Reported symptoms
- Hesitation during acceleration
- Lurching when speeding up
Pre-purchase check
Inspect throttle response and engine performance under low speed conditions.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Knock/Rattle Noise at Cold Start-Up
Reported symptoms
- Knock noise during cold start
- Rattle noise during cold start
Pre-purchase check
Investigate engine components for wear or improper lubrication at cold temperatures.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Lurching and Transmission Engagement Issues
Reported symptoms
- Lurching at low speed
- Almost stalling during acceleration
- Transmission starting in 4th gear instead of 1st gear from a dead stop
Pre-purchase check
Inspect engine performance and transmission behavior at low speeds, particularly during acceleration from a stop.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 5600, median 5600, and P75 5600 miles.
ENGINE
Engine Lurching at Low Speeds
Reported symptoms
- Vehicle lurches forward in a hard jerking motion
- Lurching occurs when accelerating from a stop
- Jerkiness noted in slow traffic at speeds of 20-35 MPH
Pre-purchase check
Consider further inspection of the engine control module and transmission system, as initial dealership checks revealed no issues.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Maintenance Warning - Coolant Bypass Valve Issue
Reported symptoms
- Engine maintenance required message that won't clear
- Reported issues of coolant bypass valve leaks
- Appears to be a common issue among similar vehicles
Pre-purchase check
Inspect coolant bypass valve and related engine components for leaks and proper operation
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Maintenance Warning Lights
Reported symptoms
- Vehicle states engine maintenance required
- Consistent reoccurrence of warning message
Pre-purchase check
Review engine diagnostics and maintenance history.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Mount Failure due to Engine Movement
Reported symptoms
- Engine jumps during operation
- Loosened engine mount
Pre-purchase check
Inspect engine mounts and related components for wear and damage.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Noise During Operation
Reported symptoms
- Grinding noise while accelerating
- Winding noise during braking
- Lurching sensation during normal driving
- Noise worsening over time
Pre-purchase check
Inspect engine components for wear or damage, check for proper fluid levels, and assess mounting points for signs of wear.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Overheating Due to Coolant Leak
Reported symptoms
- Automatic system malfunction at red light
- Warning of AWD malfunction
- Engine overheating leading to potential head gasket failure
Pre-purchase check
Check coolant levels and inspect for radiator leaks before any other maintenance.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 47454, median 47454, and P75 47454 miles.
ENGINE
Engine Overheating Issues
Reported symptoms
- Engine overheating warning signals in cold weather
- Vehicle 'bucking' during operation
- Frequent need to pull over to allow engine to cool
- Limited driving range of approximately 3 miles before issues occur
Pre-purchase check
Inspect coolant levels and functionality of the coolant pump and associated hoses.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 3, median 3, and P75 3 miles.
ENGINE
Engine Performance Issues
Reported symptoms
- Car shakes when turned on
- Will stall if not shifted to gear
- Car's RPM jumps when AC is on
- Weak acceleration, RPM jumps to 5-6k during acceleration and driving conditions similar to stalling conditions, requiring unusual shifts to maintain control, indicating possible engine performance issues and associated fuel management problems. Often associated with unusual smells of burning or gasoline, suggesting potential fuel system or exhaust components may be malfunctioning or improperly functioning.
Pre-purchase check
Inspect engine components, fuel system, and engine management sensors for potential vacuum leaks, misfires, fuel delivery issues, and overheating signs.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Seizure without Warning
Reported symptoms
- Engine stopped working suddenly
- Dashboard warning lights activated
- No prior warning lights or messages
Pre-purchase check
It is advised to have the engine inspected by a certified mechanic as soon as possible to assess the extent of the damage and determine necessary repairs.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Shaking at Idle
Reported symptoms
- Vehicle shakes when idling
- Shaking increases over time
Pre-purchase check
Inspect the EGR system for malfunctions or blockages.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Shudder and Antifreeze Smell
Reported symptoms
- Engine shudders at takeoff
- Antifreeze smell inside and outside the vehicle
- Faint smell of antifreeze when exiting the vehicle
Pre-purchase check
Inspect engine for performance issues and possible coolant leaks.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Shutdown
Reported symptoms
- Engine abruptly shuts off while driving
- Loss of power brakes
- Loss of power steering
- Warning lights on dashboard
Pre-purchase check
Check for electrical issues and fuel system related problems; confirm functioning of warning lamps and signals.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 9, median 9, and P75 9 miles.
ENGINE
Engine Shutdown After Aggressive Maneuver
Reported symptoms
- Vehicle shuts down after sudden braking and steering
- Need to restart vehicle after shutdown
Pre-purchase check
Inspect ignition and engine control systems for potential failures or malfunctions.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 60, median 60, and P75 60 miles.
ENGINE
Engine Slipping into Mud and Sand Mode
Reported symptoms
- Slipping into mud and sand mode unexpectedly
- Switching off after entering mud and sand mode
- Occurs when shifting from drive to park
- Happens when standing idle
Pre-purchase check
Check for software updates and sensor calibration for the engine management system.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Sputtering and Uneven Acceleration
Reported symptoms
- Engine sputtering at acceleration
- Engine revving unexpectedly
- Check engine light activation
- Disabling of AWD system, cruise control, and lane assist
Pre-purchase check
Inspect the engine and related components for defects, focusing on fuel delivery and electronic systems.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Stall Due to Unresolved Safety Recall
Reported symptoms
- Stalling engine
- Increased risk of crash
Pre-purchase check
Inspect for outstanding recalls and verify that repairs are completed in a timely manner.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Stall While Driving
Reported symptoms
- Engine stalls unexpectedly while driving
- Warning lights activated on dashboard
- Failure to restart vehicle after stalling
Pre-purchase check
Inspect engine components for potential failures, check electrical connections and battery health.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Stall and Rough Running
Reported symptoms
- Engine stalls while driving
- Engine runs rough during operation
Pre-purchase check
Inspect engine performance and fuel delivery system.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Stalling Issues
Reported symptoms
- Stalling while driving
- Car yanking forward when stalling
- Lack of smooth driving experience
Pre-purchase check
Take the vehicle to a certified dealership for evaluation of engine performance and stalling issues.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 6401, median 6401, and P75 6401 miles.
ENGINE
Engine Stalling and Overheating
Reported symptoms
- Vehicle stalled while driving at high speed
- Engine overheating upon restart
Pre-purchase check
Inspect engine temperature gauge and cooling system for proper function; check for possible obstruction in airflow or coolant flow.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Stalling with Fuel Cap Warning
Reported symptoms
- Engine shuts off after starting
- Message indicating 'Check Fuel Cap' displayed
- Power steering warning light activated
- Engine restarts after a brief period of time
Pre-purchase check
Inspect fuel system components and electrical connections related to the engine and battery.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Starting Issues
Reported symptoms
- Car will not start after refueling
- Power steering fluid light illuminated
- Intermittent starting issues after gas station visits
- Check engine light on but no codes retrieved
Pre-purchase check
Consider checking fuel system, electrical connections, and battery health.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Stumble During Left Turn
Reported symptoms
- Engine stumbles when accelerating from a near dead stop
- Vehicle hesitates while making a left turn across traffic
Pre-purchase check
Inspect the vehicle's engine performance, particularly during low-speed acceleration and turning conditions.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 5000, median 5000, and P75 5000 miles.
ENGINE
Engine Transmission Hesitation
Reported symptoms
- Transmission hesitates to accelerate at slow speeds
- Jerks or lurches forwards uncontrollably
- Dangerous behavior at stop signs or on slow/hilly roads
Pre-purchase check
Inspection by a certified technician is recommended, focusing on transmission system and potential recalls or service bulletins.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 61000, median 61000, and P75 61000 miles.
ENGINE
Engine Warning Light & Associated Symptoms
Reported symptoms
- Engine repair light continuously illuminates
- Presence of gasoline smell
- Grinding or scraping noises when braking
- Grinding or scraping noises when accelerating
Pre-purchase check
Inspect engine components and fuel system for leaks; check brake and acceleration systems for any abnormal sounds.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine and System Malfunction
Reported symptoms
- Vehicle does not function as advertised
- ECM alters shifting and fuel usage at lower temperatures
- Pre-collision system malfunctions with reduced visibility
- Vehicle abruptly brakes at highway speeds while using radar cruise control or does not brake at all during operation
Pre-purchase check
Inspect the ECM settings and hybrid system performance, test pre-collision and radar cruise functionalities, and verify fuel tank filling capacity.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine and Transmission Issues
Reported symptoms
- Transmission issues
- Engine issues
- Roof rack leak
Pre-purchase check
Inspect the engine and transmission for potential defects or wear, along with the roof rack for leaks.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Hybrid Harness Malfunction
Reported symptoms
- Faulty electrical harness causing safety concerns
- High repair cost due to limited parts availability
Pre-purchase check
Inspect high voltage floor under wire harness and rear traction motor cable for corrosion during routine maintenance.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 100000, median 100000, and P75 100000 miles.
ENGINE
Hybrid System Failure
Reported symptoms
- Error message indicating hybrid system failure
- Multiple error messages upon starting
- Car won't start
- Low brake power warning
Pre-purchase check
Inspect relay valve and hybrid system components, especially when cold temperatures are present.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Loss of Power in Cold Weather
Reported symptoms
- Loss of power on interstate
- Dash lights flashing
- Engine rumbling
- Running on 2WD with weak power
Pre-purchase check
Inspect engine performance under cold weather conditions, check for error codes from the dashboard, and evaluate fuel system effectiveness including the gas tank.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Low Pressure Fuel Pump Failure
Reported symptoms
- Vehicle stalling while driving
- Loss of power during acceleration
Pre-purchase check
Inspect the low pressure fuel pump for functionality and wiring integrity.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Low-Pressure Fuel Pump Concern
Reported symptoms
- Timing of dealership notification questioned
- Allegation of prior knowledge about issue by dealership
Pre-purchase check
Discuss with dealership about fuel pump notification history and inspection records.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Oil Leak from Engine
Reported symptoms
- Dripping oil on garage floor
- Concern about potential fire hazard
Pre-purchase check
Inspect engine for oil leaks and verify seal integrity.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 0, median 0, and P75 0 miles.
ENGINE
Oil Leak from Engine
Reported symptoms
- Oil dripping under the car
- Presence of oil stains on the ground
Pre-purchase check
Inspect for leaks in engine seals and gaskets, check oil pan and related components for damage or corrosion.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Pending Resolution Issue
Reported symptoms
- Lack of response to inquiries
- Unresolved complaint status
Pre-purchase check
Follow up on complaint resolution with the manufacturer or service provider.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Recall Inquiry
Reported symptoms
- Discovery of a safety recall after purchase
- Concern about vehicle safety hazards
Pre-purchase check
Check for existing recalls and verify if repairs were made before purchasing.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Stalling Engine Due to Vapor Lock
Reported symptoms
- Engine stalls unexpectedly during operation
- Stalling occurs in hot weather conditions
- Stalling happens while driving on city streets
Pre-purchase check
Inspect for vapor lock and fuel system issues, particularly in relation to temperature and filling practices.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Transmission and Suspension Issues
Reported symptoms
- Sudden jerking/shifting of the transmission when slowing down and accelerating
- Squeaking/groaning noise from front end suspension on uneven pavement
- Seat broken at 7,000 miles
- Vibration in brake pedal and noise suggesting bent rotors
Pre-purchase check
Inspect transmission functionality, front end suspension components, seat integrity, and brake system including rotors.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 7000, median 7000, and P75 7000 miles.
ENGINE
Unexpected Engine Behavior
Reported symptoms
- Unintended acceleration after parking
- Sudden engine stop while driving
- EPS (Electric Power Steering) light on dashboard
- Battery warning light on dashboard
Pre-purchase check
Check the electrical system and engine control unit for faults; inspect power steering functionality.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 69000, median 69000, and P75 69000 miles.
ENGINE
Unusual Engine Sound at Low Speeds
Reported symptoms
- Moo-ing sound from engine after warming up
- Sound occurs when driving at low speed
- Sound occurs when slowing down
- Sound occurs when accelerating from low speed
Pre-purchase check
Inspect engine components for loose parts or wear, particularly after reaching operating temperature.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Water Pump Failure
Reported symptoms
- Engine overheating
- Coolant leaks
- Unusual noises from engine area
Pre-purchase check
Inspect the water pump for leaks and proper function, and check coolant levels regularly.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 49000, median 49000, and P75 49000 miles.
EXTERIOR LIGHTING
Short Visibility with Low Beams
Reported symptoms
- Abnormally short illumination distance when using low beams
- Difficulty driving on winding roads due to poor lighting
- Unsafe feeling reported during nighttime driving
Pre-purchase check
Check the adjustment and aim of the low beam headlights for optimal illumination distance.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Engine Performance Issues
Reported symptoms
- engine sputtered when starting from a stop
- uneven acceleration
- check engine light activated
- AWD system disabled during incident
Pre-purchase check
Inspect the engine for performance issues, particularly after starting from a stop, and check the fuel system components for faults.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Engine Shutdown with Power Steering Alert
Reported symptoms
- Engine cut off
- Power steering low message displayed
- Car would not restart for several minutes
Pre-purchase check
Inspect electrical systems including battery and alternator connections, and check for any diagnostic trouble codes that may indicate intermittent failures.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance System Anomalies
Reported symptoms
- Traction control light activation
- Unusual changes in driving modes (e.g., mud and sand mode)
- Vehicle skidding during normal driving conditions
- Computer system resets at dealership
Pre-purchase check
Conduct a thorough diagnostic inspection of the forward collision avoidance system, traction control settings, and any related electronic control systems.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 4000, median 4000, and P75 4000 miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance System Failure
Reported symptoms
- Pre-collision system failure
- No warnings on display prior to accident
- Incident occurred during sunset with sun glare
Pre-purchase check
Inspect the forward collision avoidance system for functionality and data logs related to incident; particularly in conditions of sun glare.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance System Issues
Reported symptoms
- Groaning noise during acceleration or deceleration
- Slow or no forward collision warning
Pre-purchase check
Inspect the forward collision avoidance system for functionality and check for any issues with the AWD system that may contribute to the groaning noise.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance System Malfunction
Reported symptoms
- Cruise control randomly disengages
- Electronics turn off unexpectedly
- Automatic bright lights activate randomly
Pre-purchase check
Inspect electronic control systems and sensor functionality.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance System Malfunction
Reported symptoms
- Check engine light is illuminated
- Cruise control feature disabled
- Possible ABS braking system malfunction
- Emergency braking did not activate when needed
Pre-purchase check
Inspect O2 sensor and related systems; check for integration issues with forward collision avoidance and ABS functionalities.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance System Malfunction
Reported symptoms
- Car spun out of control
- Car did not respond as expected when changing gears from reverse to drive
- Damage to front bumper and assembly after losing control
Pre-purchase check
Inspect the Forward Collision Avoidance system for malfunction or calibration issues, and evaluate for any physical damage to the affected components.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 7100, median 7100, and P75 7100 miles.
FORWARD COLLISION AVOIDANCE
Hybrid System Malfunction
Reported symptoms
- Hybrid System Malfunction warning
- Brake Power low
- PKSB Malfunction
- Precollision System Malfunction
Pre-purchase check
Inspect the hybrid system components and the related sensors for faults or failures.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Unintended Forward Acceleration During Parking
Reported symptoms
- Vehicle lurched forward uncontrollably
- Jumped curb
- Ran over bushes
- Collided with a store window
Pre-purchase check
Inspect the vehicle's forward collision avoidance system and braking functionality to ensure they are operational and assess for any electronic or mechanical faults.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Bypass Coolant Valve False Warning
Reported symptoms
- Error message prompting for valve fix
- No actual leak or malfunction in valve
Pre-purchase check
Check for software updates and inspect the coolant valve for proper function after error message.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Coolant Bypass Valve Issue
Reported symptoms
- Need for a new coolant bypass valve
- High repair cost
- Class action suit mentioned
Pre-purchase check
Inspect the coolant bypass valve for functionality and any signs of leaks or failure.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Coolant System Issues Leading to Engine Overheating
Reported symptoms
- Engine maintenance light activation
- Risk of sudden overheating
- Potential engine shutdown during operation
Pre-purchase check
Inspect coolant system for leaks or malfunctions post-oil change.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Decreased Fuel Range
Reported symptoms
- Inability to fill gas tank above 10 gallons
- Significant decrease in gas range from 500 miles to less than 380 miles
Pre-purchase check
Inspect fuel system components, particularly the fuel gauge and fuel tank for possible malfunctions.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 500, median 500, and P75 500 miles.
FUEL/PROPULSION SYSTEM
Delayed Fuel Pump Replacement
Reported symptoms
- No contact from dealer regarding replacement schedule
- Extended waiting time for replacement fuel pump
Pre-purchase check
Check with the dealer for updates on recalls and replacement parts availability.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Engine Non-Responsiveness During Turns
Reported symptoms
- Engine does not respond when the gas pedal is pressed
- Delayed acceleration after pressing the gas pedal
- Non-responsiveness during right hand and uphill turns
Pre-purchase check
Inspect the fuel delivery system and throttle response under various driving conditions, especially during turns.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Engine Stalling During Acceleration
Reported symptoms
- Car stalls when accelerator is depressed
- Stalling occurs while moving forward before coming to a complete stop
Pre-purchase check
Inspect fuel delivery system and throttle response.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel Door Spring Malfunction
Reported symptoms
- Fuel door spring popped out
- Inability to reopen fuel door after fueling
Pre-purchase check
Inspect the fuel door mechanism and spring for proper installation and function.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel Efficiency Discrepancy
Reported symptoms
- Fuel gauge shows more miles to empty than actual range
- Inconsistent gallons needed for a fill-up compared to miles driven
- Less than expected driving range after refueling
Pre-purchase check
Check fuel gauge calibration and fuel consumption metrics against manufacturer specifications.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 500, median 500, and P75 500 miles.
FUEL/PROPULSION SYSTEM
Fuel Pump Burst and Fire Incident
Reported symptoms
- Gas pump burst
- Vehicle fire
- Major safety hazard
Pre-purchase check
Inspect fuel pump and surrounding components for wear, corrosion, and manufacturer's specifications compliance.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel Pump Issues
Reported symptoms
- Vehicle stalls when driving
- Loss of speed for several seconds
Pre-purchase check
Inspect fuel pump functionality and related fuel delivery components.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel Pump Malfunction
Reported symptoms
- Engine stalled while driving
- Dashboard warning for fuel system
- Reduced power output
- Strong gas smell before and after incident
Pre-purchase check
Inspect fuel pump functionality and check for fuel leaks in the engine bay.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 5, median 5, and P75 5 miles.
FUEL/PROPULSION SYSTEM
Fuel Pump Malfunction
Reported symptoms
- Stalling out without warning
- No previous issues noted before failure
Pre-purchase check
Inspect the fuel pump and associated electrical connections for faults or irregularities.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel Range Decrease
Reported symptoms
- Decreased fuel range over time
- Fuel range dropped from 400 miles to 330 miles
Pre-purchase check
Inspect the fuel system for proper installation and functionality, including verifying the calibration of the fuel gauge and checking for leaks.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 400, median 400, and P75 400 miles.
FUEL/PROPULSION SYSTEM
Fuel Smell Issue
Reported symptoms
- Strong gas smell when the engine is turned on
- Increasing intensity of gas smell over time
Pre-purchase check
Inspect the fuel lines and connections for leaks or deterioration. Check the fuel injectors and fuel tank for signs of damage.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel Spillage during Refueling
Reported symptoms
- Fuel spills out when filling the tank
- Pump handle does not shut off properly
- Repeated incidents of spillage
Pre-purchase check
Inspect the fuel tank filler neck and pump shut-off mechanism for obstructions or malfunctions.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel System Incomplete Fill Issue
Reported symptoms
- Fuel tank will not fill beyond half capacity
- Pump stops automatically when attempting to fill tank
Pre-purchase check
Inspect the fuel filler neck and nozzle for obstructions or damage. Check the fuel tank and associated sensors for proper operation.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel System Stalling
Reported symptoms
- Stalling while in motion
- Vapor lock issue
- Difficulty after refueling
Pre-purchase check
Inspect the fuel system for vapor lock and ensure proper venting and fuel delivery under various temperature conditions.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel System Stalling Issue
Reported symptoms
- Stalling at low speed
- Stalling at high speed
- Failure to accelerate
Pre-purchase check
Check fuel system components for clogs and ensure proper fuel pressure is maintained.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel System Start Failure
Reported symptoms
- Car does not start after refueling
- Check engine light activation without error codes
- Power steering fluid light illumination (unsuccessfully addressed)
Pre-purchase check
Inspect electrical and fuel delivery systems for intermittent issues, as no codes are present during diagnostics.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel System and Battery Charge Issues
Reported symptoms
- Battery does not fully charge
- EV mode drains battery quickly
- Fuel indicator does not show full after refueling
- Requires more fuel than expected when refueling
Pre-purchase check
Inspect the battery charging system and fuel intake mechanism for defects or blockages.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel Tank Capacity Issue
Reported symptoms
- Inability to fill fuel tank to capacity
- Gas gauge inaccurately showing fuel level
Pre-purchase check
Inspect the fuel tank for potential blockage or malfunction that prevents proper filling and gauge calibration.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel Tank Failure Risk
Reported symptoms
- Driving with a possible fuel tank failure
- Concerns over fuel system integrity
Pre-purchase check
Inspect the fuel tank and related components for leaks or damage.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel Tank Filling Issue
Reported symptoms
- Fuel tank never fills up completely
- Gas pump clicks off at 9.5 gallons (3/4 full)
Pre-purchase check
Inspect the fuel tank and related components for potential obstructions or design issues that prevent proper filling.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 2000, median 2000, and P75 2000 miles.
FUEL/PROPULSION SYSTEM
Fuel/Propulsion System Acceleration Issue
Reported symptoms
- Vehicle will not accelerate when gas pedal is pressed
- Occurs when leaving a parking space or from a traffic light
- Engine continues to run despite lack of acceleration
Pre-purchase check
Monitor for occurrences; check throttle response and electrical connections in future inspections.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel/Propulsion System Complaints
Reported symptoms
- ECM changes shifting behavior
- Hybrid and gasoline usage inconsistency at lower temperatures
- Pre-collision system malfunctions with visibility reduction
- Sudden braking at highway speeds with radar cruise active
Pre-purchase check
Inspect ECM settings and fuel system for inconsistencies. Evaluate pre-collision system sensitivity and performance in varying visibility conditions.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel/Propulsion System Instability
Reported symptoms
- Car shakes when turned on
- Stalls if not shifted to gear
- Jumping RPM when AC is on
- Weak acceleration with RPM jumping to 5-6k RPMs during driving setup and sometimes smells burnt or like gasoline
Pre-purchase check
Inspect fuel system components including fuel injectors, fuel pump, and connections for leaks or blockages. Check for any engine code diagnostics that may indicate underlying issues.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel/Propulsion System Safety Concern
Reported symptoms
- Consumer awareness of potential safety hazards due to recalls
- Concern about safety for self and others on the road
Pre-purchase check
Owners should verify recall status with the manufacturer or dealership and ensure that any necessary repairs are completed before continuing use of the vehicle.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Hybrid Battery Charging Issues
Reported symptoms
- Hybrid battery does not fully charge
- Inconsistent service specialist responses regarding battery performance
- Concerns about battery longevity and warranty
Pre-purchase check
Inspect the hybrid battery's charge level and consult service records for consistency in battery performance across multiple units.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Hybrid System Failure in Cold Weather
Reported symptoms
- Error message indicating hybrid system failure
- Low brake power error
- Multiple engine failure messages
- Car unable to start
Pre-purchase check
Inspect relays and electrical connections, especially in relation to ambient temperature conditions.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Hybrid System Malfunction due to Corrosion
Reported symptoms
- Malfunction of the hybrid system
- Failure of motor cable #2
- Failure of frame wire
Pre-purchase check
Inspect for signs of advanced corrosion in the fuel/propulsion system components, particularly around motor cables and frame wiring.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 36366, median 36366, and P75 36366 miles.
FUEL/PROPULSION SYSTEM
Hybrid System Power Loss
Reported symptoms
- Car lost power while driving
- Warning for 'Hybrid System Malfunction'
- Gas pedal unresponsive
Pre-purchase check
Check hybrid system integrity and error codes.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Inaccurate Fuel Meter Reading
Reported symptoms
- Inability to fill the fuel tank to advertised capacity
- Incorrect fuel range gauge readings
Pre-purchase check
Check fuel tank capacity and gauge calibration against manufacturer specifications.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Insufficient Brake Pressure
Reported symptoms
- Low brake pressure
- Increased stopping distance
Pre-purchase check
Check brake fluid levels, brake components, and ensure fuel system is functioning properly.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Lack of Communication Regarding Recall
Reported symptoms
- Delayed response from customer service
- No notification of existing recall
- Vehicle breakdown during travel
- High unexpected expenses due to breakdown
Pre-purchase check
Review the vehicle's recall status and documentation for timely communication and resolution procedures.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Low Pressure Fuel Pump Failure
Reported symptoms
- Vehicle may stall while driving
- Low fuel pressure indication
Pre-purchase check
Inspect fuel pump operation and connections.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Noisy Front Differential During Accelerations
Reported symptoms
- Moaning noise when accelerating to 35mph
- Buzzing noise during deceleration
- Noise occurs especially when the car is hot
Pre-purchase check
Inspect the front differential and related components for wear or damage, especially after prolonged use.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Pending Recall Work for Fuel/Propulsion System
Reported symptoms
- Delayed service for recall work
- Lack of response from dealership regarding recall status
Pre-purchase check
Contact dealership for updates on recall progress and service scheduling.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Refueling Incomplete Issue
Reported symptoms
- Vehicle cannot be refueled fully without topping off
- Reduced driving range of the vehicle
Pre-purchase check
Inspect the fuel system for potential blockages or malfunctions in the fuel filler neck or venting system.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Unexpected Acceleration and Stalling
Reported symptoms
- Unintentional acceleration after parking
- Vehicle stalling while driving
- EPS light illuminated
- Battery warning light illuminated
Pre-purchase check
Inspect the fuel/propulsion system and electronic control components for faults or malfunctions.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 69000, median 69000, and P75 69000 miles.
FUEL/PROPULSION SYSTEM
Unexpected Vehicle Shutdown
Reported symptoms
- Vehicle shuts down immediately after aggressive braking and steering maneuver
- Need to put the car in park and restart to regain function
Pre-purchase check
Inspect the fuel/propulsion system for any alerts or irregularities in the shutdown sequence.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 60, median 60, and P75 60 miles.
FUEL/PROPULSION SYSTEM
Unintended Acceleration
Reported symptoms
- Unintended acceleration during operation.
- Driver experiences unexpected increase in speed.
Pre-purchase check
Inspect the fuel injection system and throttle control for any abnormalities or defaults.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LANE DEPARTURE
Lane Departure Assist Steering Issues
Reported symptoms
- Steering pulling to the right
- Steering pulling to the left
- LKA warning beeping
- Difficulty keeping vehicle centered in lane
Pre-purchase check
Verify functionality of Lane Departure Assist systems and check for firmware updates or service bulletins.
LANE DEPARTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LANE DEPARTURE
Lane Departure System Malfunction
Reported symptoms
- Engine sputtered
- Vehicle accelerated unexpectedly
- Check engine light illuminated
- AWD system disabled due to malfunctioning lane assist
Pre-purchase check
Inspect the engine and related systems, focusing on electronic control units and sensors linked to the lane departure and acceleration functions.
LANE DEPARTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LANE DEPARTURE
Lane Departure System Malfunction
Reported symptoms
- Multiple malfunction alerts for safety features
- Inoperative safety features (BSM & RCTW)
- Water intrusion into vehicle
- Potential engine control module damage
Pre-purchase check
Inspect for water leakage sources, particularly around gaskets and seals, and assess the condition of the Engine Control Module.
LANE DEPARTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LATCHES/LOCKS/LINKAGES
Failed Door Lock Actuator
Reported symptoms
- Door lock actuator failure on all four doors
- Inability to enter vehicle quickly during emergencies
Pre-purchase check
Inspect door lock actuators for functionality and premature wear.
LATCHES/LOCKS/LINKAGES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Acceleration Hesitation
Reported symptoms
- Hesitation when accelerating from a slow roll
- Lurching sensation during acceleration
Pre-purchase check
Inspect the throttle response and transmission operation.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Acceleration Jerking and Lurching
Reported symptoms
- Jerks during acceleration
- Lurching sensation from a stop or after slowing down
- Searching for gears
- Rough shifting during acceleration at low speed
Pre-purchase check
Check the communication between the engine control module (ECM) and the transmission.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Airbags and Safety Features Failure
Reported symptoms
- Airbags did not deploy during collision
- Seat belt did not lock during the incident
- Emergency alert system failed to activate
- Driver trapped in vehicle after collision
Pre-purchase check
Inspect the vehicle's airbag system and seat belt functionality; check for fault codes and perform a thorough evaluation of safety features.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Automatic System Malfunction and Cooling System Issues
Reported symptoms
- Automatic system failed to restart at red light
- AWD malfunction warning
- Zero coolant in the system
- Radiator leaking leading to engine overheating
Pre-purchase check
Check cooling system for leaks and verify coolant levels.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 47454, median 47454, and P75 47454 miles.
OTHER / UNSPECIFIED
Blind Spot Monitor Failure
Reported symptoms
- Passenger side blind spot monitor fails to detect vehicles in blind spot
- 1 out of every 10 cars not detected
- Issue noted after acquiring new vehicle
- Similar model does not have this issue
Pre-purchase check
Consider inspecting the sensor calibration and functionality of the passenger side blind spot monitor system.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Brake System Malfunctions
Reported symptoms
- Brake System A malfunction detected
- Pre-Collision System malfunction detected
- Electronically Controlled Brake System malfunction detected
- Anti-Lock Brake System malfunction detected
Pre-purchase check
Contact your Toyota dealer to have your vehicle inspected.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Braking Failure Under Normal Driving Conditions
Reported symptoms
- Loss of braking effectiveness at crucial moment
- Uncontrolled acceleration or vehicle speed sensation
- Physical injury from impact and sudden stop
- Vehicle collision with roadside objects
Pre-purchase check
Inspect braking system components for wear, malfunction, or fluid issues and check for any software-related problems affecting vehicle control systems.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Braking System Malfunction
Reported symptoms
- Brake failure during slow maneuvers
- Unexpected vehicle acceleration
- Deployment of airbags during collision
Pre-purchase check
Check braking system components for faults and inspect electronic control unit for errors related to brake performance.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Braking System and Infotainment Issues
Reported symptoms
- Rust on brake pads
- Brake pads replacement required
- Infotainment system malfunction
- Navigation system not functioning
Pre-purchase check
Inspect braking components for rust or wear; check infotainment system software and functionality.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Car Seat Safety Lock Issue
Reported symptoms
- Car seat can rotate while in locked position
- Locked emblem remains visible despite rotation
- Warning labels advise against rotating without release handle
Pre-purchase check
Inspect the locking mechanism of the car seat for any faults or inconsistencies that may allow unwanted movement.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Central Entertainment Touch Screen Failure
Reported symptoms
- Touch screen/display not working
- CarPlay not functioning
- Charging not working
- Speaker settings inaccessible due to display issues
Pre-purchase check
Check software settings and updates; inspect for any physical issues with the display unit.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Coolant Leakage from Closed-Loop System
Reported symptoms
- Overheating of the engine
- Stalling of the vehicle
- Increased emissions
- Total engine failure
Pre-purchase check
Inspect coolant levels and check for leaks in the closed-loop coolant system, particularly around the coolant bypass valve and surrounding engine components.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Coolant Valve Replacement
Reported symptoms
- Coolant valve failure or leakage
- Engine overheating due to coolant issues
Pre-purchase check
Check coolant levels and inspect the coolant valve for leaks or damage.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Cooling System Over Temperature
Reported symptoms
- Cooling system over temperature message displayed
- Check engine light activated
Pre-purchase check
Inspect the cooling system for potential issues such as leaks, blockages, or faulty sensors.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Cruise Control Malfunction with Hybrid System Errors
Reported symptoms
- Cruise control stops working abruptly
- Cruise Control Malfunction error message
- Hybrid System Malfunction error message
- Unexpected vehicle deceleration at highway speeds
Pre-purchase check
Inspect traction cable for corrosion and assess cruise control system functionality.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 120000, median 120000, and P75 120000 miles.
OTHER / UNSPECIFIED
Dashboard Cracking
Reported symptoms
- Cracks on passenger side approximately 1.5 inches in length
- Cracks on driver side approximately ten inches in length
- Cracks getting bigger over time and with driving
Pre-purchase check
Inspect dashboard for cracks and monitor for progression over time.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Data Communication Module Failure
Reported symptoms
- Frequent alert messages on media screen
- Bright distracting alerts at night
- Blinking lights on SOS button
- Non-functional SOS button
Pre-purchase check
Inspect the Data Communication Module for signs of failure or compatibility issues with connected devices.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Display Readability Issue
Reported symptoms
- Difficult to read cruise control speed setting on display
- Fuel economy data dominates display
- Important information displayed in small font
Pre-purchase check
Check the readability and layout of the multifunction display settings for user accessibility issues.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Driver Side Front Door Lock Failure
Reported symptoms
- Unable to lock driver side front door using internal controls, remote, or manual key
- Door latch operates but can be opened from inside or outside
- Mechanical indicator moves rapidly between locked and unlocked positions with a harsh rattle noise
Pre-purchase check
Inspect the locking mechanism and electrical connections in the driver side door. Check for loose parts or obstructions.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Dysfunctional PCS (Parking Collision System)
Reported symptoms
- PCS does not work
- No sound or visual warnings
- No braking during trials
Pre-purchase check
Owners should perform manual testing at slow speeds to verify PCS functionality despite dealer assessments.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Electronic Control Malfunction
Reported symptoms
- Engine runs hot
- Vehicle jerking
Pre-purchase check
Have a thorough diagnostic check performed by a certified mechanic to investigate the electronic control systems if symptoms persist.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Engine Coolant Bypass Issues
Reported symptoms
- Coolant valve failure
- Bypass hose failure
Pre-purchase check
Inspect the engine coolant valve and bypass hose for signs of damage or leaks.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Engine Coolant Pump Malfunction
Reported symptoms
- Error code P26CB
- Engine temperature climbing
- Engine coolant pump performance issues
- Water pump freezing up
Pre-purchase check
Inspect engine coolant pump for signs of failure and check for any obstructions or defects in the components.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 10, median 10, and P75 10 miles.
OTHER / UNSPECIFIED
Engine Maintenance Light and Airbag Moisture Issues
Reported symptoms
- Engine maintenance required warning light cannot be reset
- Accumulation of moisture marks on driver and passenger upper airbags
- Dark lines observed on airbags
Pre-purchase check
Check for diagnostic trouble codes related to the engine maintenance warning and inspect airbags for signs of moisture ingress and material degradation.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Engine Performance and Antifreeze Odor Issues
Reported symptoms
- Engine shudders at takeoff
- Antifreeze smell when stopped with car in gear
- Faint smell of antifreeze exiting the vehicle
Pre-purchase check
Inspect the engine performance and coolant system for leaks or irregularities.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Engine Stalling Issues
Reported symptoms
- Stalling during driving
- Car yanks forward when stalling
- Notable lack of smooth driving after initial stop
Pre-purchase check
Inspect the engine and fuel system for issues related to stalling, particularly when stopping or slowing down.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 6401, median 6401, and P75 6401 miles.
OTHER / UNSPECIFIED
Engine Stalling with Unusual Noise
Reported symptoms
- Car stalled
- Weird ripping noise
Pre-purchase check
Inspect the engine and related components for signs of wear or malfunction.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Engine Turn-Off Mechanism Safety Concern
Reported symptoms
- Engine can be turned off without transmission in 'Park'
- Vehicle rolled backward when engine turned off in 'Drive' position
Pre-purchase check
Inspect the keyless engine start/stop mechanism and safety interlocks for compliance with safety standards under incline conditions.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Engine Warning Light Activation and Unusual Noises
Reported symptoms
- Engine repair light activation
- Presence of gasoline smell
- Grinding noises when braking
- Scraping noises when accelerating
Pre-purchase check
Inspect fuel lines for leaks, check engine codes to diagnose warning light, and assess brake and drivetrain components for unusual wear or damage.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Ergonomic Issue with Car Seat Headrest
Reported symptoms
- Headrest positioned too far forward
- Child's head pushed forward and down
- Chin pushed into chest
- Discomfort for the child
Pre-purchase check
Inspect the headrest position and back padding for proper alignment and comfort. Assess the design to ensure adequate support and adjustment options for users.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Faulty Coolant Bypass Valve
Reported symptoms
- Coolant bypass valve failure reported by multiple consumers.
- Potential overheating issues due to coolant bypass malfunction.
Pre-purchase check
Inspect the coolant bypass valve for functionality and signs of leakage.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Faulty Coolant Valve
Reported symptoms
- Coolant leakage
- Overheating engine
- Increased engine temperatures
Pre-purchase check
Inspect the coolant valve for any leaks or malfunctions, and check for coolant level and engine temperature abnormalities.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Foul Odor from HVAC System
Reported symptoms
- Persistent smell of Freon
- Persistent smell of antifreeze
Pre-purchase check
Inspect HVAC system for leaks or faulty components.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Fraudulent Disclosure of Vehicle History
Reported symptoms
- Insurance companies refusing to insure vehicle
- Request for full refund of purchase price
- Repair costs associated with undisclosed damage
Pre-purchase check
Verify the vehicle's history through reliable sources and consider legal advice regarding dealership disclosures.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Fuel Efficiency Discrepancy
Reported symptoms
- Fuel tank fills report mismatched gallons versus expected mileage
- Inconsistent miles remaining after refueling
- Low miles driven compared to fuel amount filled
Pre-purchase check
Check fuel gauge calibration and test for fuel economy accuracy under varied driving conditions.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 500, median 500, and P75 500 miles.
OTHER / UNSPECIFIED
Fuel Spill During Filling
Reported symptoms
- Fuel spills out during tank filling
- Pump handle fails to shut off properly
Pre-purchase check
Inspect fuel tank fill neck and pump shut-off mechanism for obstructions or malfunctions.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Fuel Tank Capacity Misreporting
Reported symptoms
- Fuel tank does not fill to expected capacity
- Fuel gauge inaccurate post-fix
- Significantly reduced driving range
Pre-purchase check
Check fuel tank capacity, gauge calibration, and software settings related to fuel measurement.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 345, median 345, and P75 345 miles.
OTHER / UNSPECIFIED
GPS Address Deletion Issue
Reported symptoms
- Inability to delete or readdress GPS route
- Repetitive announcement of previous address while driving
- Distracting navigation prompts
Pre-purchase check
Check GPS software settings and user manual for navigation address management.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
General Concern Over Recall Impacts
Reported symptoms
- High consumer anxiety about vehicle safety due to recall announcements
- Consumer desire to exit lease agreements due to safety concerns
Pre-purchase check
Consult an automotive professional or a legal expert regarding lease and recall implications.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Hatch Hinge Failure
Reported symptoms
- Cracking hinge
- Bending hinge
- Breaking hinge
- Hatch door pulls to one side, causing misalignment with tail light and improper sealing
Pre-purchase check
Inspection recommended to assess hinge integrity and door alignment
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Heater Bypass Valve Issues
Reported symptoms
- Engine light will not reset
- Faulty heater bypass valve identified
- Need for coolant flush
Pre-purchase check
Inspect heater bypass valve and coolant system for leaks or blockages.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 69000, median 69000, and P75 69000 miles.
OTHER / UNSPECIFIED
Ignition Key Removal Issue
Reported symptoms
- Key will not come out of ignition
- Key can be turned to accessory position
- Key cannot be moved to off position for removal
Pre-purchase check
Inspect the ignition mechanism and key assembly for obstructions or wear.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Infotainment System Intermittent Failure
Reported symptoms
- Infotainment system randomly turns off while driving.
- Disruption of audio/navigation functionality.
Pre-purchase check
Check for software updates or connectivity issues related to the infotainment system.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Insufficient Bumper Protection
Reported symptoms
- Car body damage upon minor impact due to low bumper placement
- High repair costs after collision with stationary objects
Pre-purchase check
Check bumper design and placement relative to the car body; assess protection provided during low-speed impacts.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Lack of Tow Hook Compatibility
Reported symptoms
- No safe means to connect a tow strap
- Difficulty recovering the vehicle from snow
- Owners manual indicates inconsistency in tow hook availability
Pre-purchase check
Inspect the vehicle's undercarriage for any designated towing points or manufacturing notes regarding towing equipment compatibility.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Loud Bang Noise and Engine Lunge
Reported symptoms
- Loud bang noise when yielding
- Vehicle lunges forward with a big jerk
- Roof rack leaking
Pre-purchase check
Consider a thorough inspection of the engine and transmission system, and investigate potential roof rack integrity issues.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Loud Noise Upon Starting in Reverse
Reported symptoms
- Very loud noise when starting the car after not being driven for 2-3 days
- Noise occurs when shifting to reverse
- Noise disappears when shifting to drive
Pre-purchase check
Inspect transmission components and mountings for wear or misalignment. Check for any loose parts in the drivetrain that may cause noise when reversing.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 74, median 74, and P75 74 miles.
OTHER / UNSPECIFIED
Low Pressure Fuel Pump Failure
Reported symptoms
- Vehicle may stall while driving
- Increased risk of crash due to stalling
Pre-purchase check
Inspect the low pressure fuel pump for proper operation and signs of failure.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Main Console Display Malfunction
Reported symptoms
- Yellow tick mark glitches on center console
- Black screen on main display
- Loss of functionality in RPM, gas, and temp gauges
- Flashing warning lights (BSM, park, seatbelt)
Pre-purchase check
Inspect the vehicle's main console and electrical connections for faults or software issues.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 150, median 150, and P75 150 miles.
OTHER / UNSPECIFIED
Microphone Malfunction
Reported symptoms
- Unable to make or receive calls through vehicle
- Other party cannot hear driver during calls
- Voice commands not functioning
- Microphone not working
Pre-purchase check
Inspect the vehicle's microphone system and related wiring for faults or disconnections.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 64000, median 64000, and P75 64000 miles.
OTHER / UNSPECIFIED
Multiple System Malfunctions in New Vehicle
Reported symptoms
- Low brake power
- Antilock brake system malfunction
- Vehicle stability control system malfunction
- Secondary collision brake system malfunction','Electronically controlled brake system malfunction','Pre-collision system malfunction','Ultrasonic detecting & ranging system malfunction
Pre-purchase check
Inspect the electronic control systems and sensors related to braking and stability features.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 20, median 20, and P75 20 miles.
OTHER / UNSPECIFIED
Noise from Doors and Dashboard Area
Reported symptoms
- Noise from both driver and passenger side doors
- Noise between doors, dashboard, and fender
- Sound described as rattling or grinding when hitting a bump
- Sound present when turning or braking
Pre-purchase check
Inspect the door seals, dashboard components, and fender attachments for loose or damaged parts.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Noise from Front Differential
Reported symptoms
- Moaning noise when accelerating to 35 MPH
- Buzzing noise during deceleration
- Noise occurs especially when the car is hot
Pre-purchase check
Inspect the front differential for wear or damage, particularly when the vehicle is at operating temperature.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Outstanding Recall Concern
Reported symptoms
- Limited driving due to fear of vehicle malfunction
- Waiting for resolution of an outstanding recall
Pre-purchase check
Contact the manufacturer or authorized dealer to inquire about the status of the recall and necessary inspections.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Rear Disconnect System Warning
Reported symptoms
- Warning light/message on dashboard
- Delayed gear disengagement
- Need to slow down during operation
Pre-purchase check
Inspect the rear disconnect system for performance issues and diagnostic trouble codes (DTCs).
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Roof Rack Leak
Reported symptoms
- Water leakage from the roof rack area
- Potential malfunction of airbags due to water exposure
Pre-purchase check
Inspect the roof rack seals and connections for wear or damage; check for any leaks during rain or water application.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 40000, median 40000, and P75 40000 miles.
OTHER / UNSPECIFIED
Roof Rack Leakage
Reported symptoms
- Roof rack leaking on both sides
- Water infiltration into the vehicle interior
Pre-purchase check
Inspect roof rack seals and connections for wear or damage; check for signs of moisture in the vehicle interior.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Rough Shifting in 8-Speed Automatic Transmission
Reported symptoms
- Rough shifting at lower speeds
- Downshifts causing engine revs to reach redline without acceleration
- Unpredictable acceleration in traffic
Pre-purchase check
Inspect transmission functionality and conduct a diagnostic check on shifting patterns.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 50000, median 50000, and P75 50000 miles.
OTHER / UNSPECIFIED
Safety Sensing System Malfunction
Reported symptoms
- Safety sensing system not functional
- Operational failure in automated safety features
Pre-purchase check
Inspect the safety sensing system components for faults or disconnections. Verify calibration and functionality through diagnostic tools.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Seat Belt and Air Bag Malfunctions with Transmission Failure
Reported symptoms
- Seat belt malfunction
- Passenger side air bag malfunction
- Decreased driving speed
- Transmission failure
Pre-purchase check
Inspect seat belt and air bag systems for electronic or mechanical faults. Check transmission for proper function and possible wear or failure.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Speaker Malfunction and Availability Issues
Reported symptoms
- One speaker not working in the vehicle
- Delay in replacement speaker delivery
- Speaker may be on backorder from manufacturer
Pre-purchase check
Verify the functionality of all audio components and check for availability of replacement parts from the manufacturer.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Speed Limit Display Malfunction
Reported symptoms
- Incorrect speed limit displayed on dashboard
- Speed limit display does not vanish after 30 seconds
- Display remains incorrect until another speed limit sign is passed
- Manual cancellation of radar tracking does not resolve issue
Pre-purchase check
Check the speed limit recognition functionality and software for possible updates or errors.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Steering Noise and Stiffness
Reported symptoms
- Stretch noise when making a sharp turn
- Stiff steering during maneuvers
Pre-purchase check
Inspect steering components for wear or damage; check fluid levels and for any obstructions in the steering mechanism.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Steering Wheel Material Deterioration
Reported symptoms
- Material on steering wheel coming off
- Concern over future costly replacement
- Worry about compatibility with steering assist and covers
Pre-purchase check
Inspect the steering wheel material for signs of degradation and potential replacements available.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 50000, median 50000, and P75 50000 miles.
OTHER / UNSPECIFIED
Sudden Engine Stall
Reported symptoms
- Engine stalls unexpectedly while driving.
- Loss of power while operating vehicle.
Pre-purchase check
Inspect engine components, fuel supply system, and electrical connections for faults or irregularities.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Sunroof Shattering
Reported symptoms
- Sunroof shattered while driving
- Glass falling into the car
- Driver anxiety due to unexpected event
Pre-purchase check
Inspect sunroof and surrounding areas for signs of wear or damage prior to driving, especially if there are known environmental stressors.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Sunroof Shattering
Reported symptoms
- Sunroof suddenly shattered with loud noise
- No prior signs of stress or damage visible on sunroof
Pre-purchase check
Inspect the integrity of the sunroof glass and surrounding frame for any signs of defects or manufacturing issues.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Suspension Issues
Reported symptoms
- Car lurched during driving
- Car shook while driving
- Car tilted while driving
Pre-purchase check
Inspect the front lower arm suspension for defects or damage.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Transmission Jerking in Stop and Go Traffic
Reported symptoms
- transmission jerking
- hesitation during acceleration
Pre-purchase check
Check transmission fluid levels and condition; inspect transmission components for wear and misalignment.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Transmission Lurching
Reported symptoms
- Transmission 'jumps' or lurches when slowing down and then accelerating
- Lurched behavior occurs without a complete stop
- Less noticeable when accelerating from a full stop
Pre-purchase check
Inspect transmission behavior during deceleration and acceleration patterns.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Transmission and Engine Issues in 2019 Toyota RAV4 Limited
Reported symptoms
- Transmission issues
- Engine issues
- Roof rack leak
Pre-purchase check
Inspect transmission performance and engine functionality; check for leaks in roof rack area.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Unaddressed Safety Recall Notifications
Reported symptoms
- Lack of communication regarding safety recalls
- NHTSA site confirms multiple recalls
- No response from dealership regarding recalls
- Dealership claims no unrepaired recalls despite consumer reports
Pre-purchase check
Check for any outstanding recalls on the NHTSA website or directly from the manufacturer.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Unexpected Lurching and Tilting
Reported symptoms
- Car lurched and tilted without any apparent reason while driving
- No dashboard indicators of a problem
Pre-purchase check
Recommended to have a thorough inspection of the suspension and steering components, as well as checking for any electronic issues that may not trigger dashboard warnings.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Unintended Acceleration
Reported symptoms
- Unintended acceleration during operation.
- Unexpected increase in speed without driver input.
Pre-purchase check
Inspect the vehicle's throttle control system and electronic controls for potential faults or malfunctions.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Vehicle Fire Incident
Reported symptoms
- Vehicle smoking while driving
- Fire originating from the front-left head area
Pre-purchase check
Consult with a specialist or authorized dealer for potential electrical system issues.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Vehicle Lurching and Jerking
Reported symptoms
- Lurching forward during acceleration
- Hard jerking motion at stop or slow speeds
- Causes occupants to be thrown forward
- Potential risk of accident due to vehicle behavior
Pre-purchase check
Request a thorough diagnostic check of the vehicle's acceleration system and electronic control unit. Check for any fault codes that may not have triggered a visible alert.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Vehicle Stalling Unexpectedly
Reported symptoms
- Sudden loss of power to the vehicle
- Warning lights activating on the dashboard
- Vehicle unable to restart after stalling
Pre-purchase check
Check the vehicle's electrical system and battery condition; inspect for potential fuel delivery issues.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Vulnerable A/C Condenser and Radiator due to Grille Design
Reported symptoms
- Damage to A/C condenser
- Damage to radiator
- Expensive repair costs
Pre-purchase check
Inspect the grille design for vulnerability to road debris and verify protection of components behind it.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Water Accumulation in Door Panel
Reported symptoms
- Water retention in back driver's door panel
- Swishing sound of water movement inside door panel
Pre-purchase check
Inspect door seals and drain holes for blockage or damage to prevent water accumulation.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Water Accumulation in Doors
Reported symptoms
- Water accumulation inside the doors
- Potential for mold or rot
- Possible failure of electronic components
- Doors may not open correctly
Pre-purchase check
Inspect door seals and drainage systems for blockages or damage. Check for signs of water damage or corrosion inside the doors.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Water Accumulation in Passenger Footwell
Reported symptoms
- Standing water on plastic mat
- Soaked carpet in passenger-side footwell
- Sloshing noise when driving
- Sound of water rolling under passenger seat
Pre-purchase check
Check for water leaks or blockages in drainage systems, inspect seals around doors and windows, and examine the condition of interior mats and carpets.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Water Drainage Issues in Toyota RAV4
Reported symptoms
- Car frame flooding during rain
- Clogged sunroof drain
- Corroded safety system controller units
- Malfunctioning tire pressure safety monitoring system
Pre-purchase check
Inspect sunroof drain function and the integrity of electronic safety systems for water damage.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Water Intrusion Defect
Reported symptoms
- Persistent water intrusion into vehicle interior
- Black mold growth in carpeting and floorboard
- Unresolved defect despite recall repair
- Lack of documentation regarding repair process
Pre-purchase check
Inspect the vehicle for remaining water intrusion sources, especially focusing on areas around the roof and seals. Check for mold presence in the interior components.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Water Leakage Near Airbags and Grab Handle
Reported symptoms
- Water leaking from left and right upper liners near airbags on pillar
- Water leakage affecting left driver's grab handle
Pre-purchase check
Inspect the drainage design and sealing around the upper liners and grab handles to identify potential areas for leaks.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 0, median 0, and P75 0 miles.
OTHER / UNSPECIFIED
Water Leakage from Roof Rack
Reported symptoms
- Water leaking from driver side roof rack.
- Wet interior on driver side due to water ingress.
Pre-purchase check
Inspect the roof rack seals and mounting points for damage or improper installation.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Water Leakage in Passenger Area
Reported symptoms
- Water leaking under passenger side visor
- Water leaking near passenger side window
- Water intrusion near passenger side airbags
Pre-purchase check
Inspect sealing around the passenger side window and visor for potential leaks or drainage issues.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Water Pump Failure
Reported symptoms
- Check engine light illumination while stationary
- Loss of coolant circulation
Pre-purchase check
Inspect the water pump for leaks, unusual noises, or signs of wear.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Website Feedback Issue
Reported symptoms
- Missing complaint status on the website
- Lack of communication about complaint resolution
Pre-purchase check
Check the customer service response system for website updates and complaint tracking.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Wind Noise and Freon Smell
Reported symptoms
- Wind noise at speeds of 50 mph and above
- Smell of Freon
Pre-purchase check
Inspect weather stripping and seals for proper installation and condition; check for refrigerant leaks.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 50, median 50, and P75 50 miles.
OTHER / UNSPECIFIED
Windshield Cracking Issue
Reported symptoms
- Crack on driver's side near wiper blade
- Audible cracking noise while driving
Pre-purchase check
Inspect the front windshield for cracks and check for any signs of factory defects.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
AWD System Groaning Noise
Reported symptoms
- Groaning sound during acceleration
- Occurs at speeds of 20-30 MPH
- Happens approximately 50% of the time
Pre-purchase check
Inspect the AWD system and associated components for wear and defects.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Abnormal Bussing Noises in Power Train
Reported symptoms
- Bussing noises under the car while driving.
Pre-purchase check
Inspect the power train components for loose parts or wear.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Abnormal Noise from Power Train
Reported symptoms
- Abnormal buzz noise at 20-30 mph
- Groan noise at 20-30 mph when accelerating from a stop
- Clunk noise during deceleration at 13-20 mph after prolonged driving
Pre-purchase check
Inspect powertrain components for wear or misalignment, specifically focusing on transmission and drivetrain mounts.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Acceleration Hesitation
Reported symptoms
- Hesitation on acceleration from a slow or rolling stop
- Delayed response when stepping on the gas
- Hesitation when slowing down and then accelerating again
Pre-purchase check
Inspect the power train and throttle response components for any irregularities.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 2500, median 2500, and P75 2500 miles.
POWER TRAIN
Defective Coolant Bypass Valve
Reported symptoms
- Engine service required light is on
- No prior warnings of issues
- Risk of total engine failure
Pre-purchase check
Inspect the coolant bypass valve for functionality and confirm status with a professional service center.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Electric Water Pump Failure
Reported symptoms
- Car stalled
- Seized water pump due to rotor swelling
Pre-purchase check
Inspect the electric water pump for signs of swelling or blockage and check the compatibility of antifreeze used.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Engine Stalling with Power Steering Loss
Reported symptoms
- Engine stops while in reverse
- Loss of power steering assistance
- Car shuts off unexpectedly
Pre-purchase check
Check powertrain components and electrical systems for faults.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Faulty Coolant Bypass Valve
Reported symptoms
- Frequent replacements reported by dealerships
- Potential overheating issues
Pre-purchase check
Inspect the coolant bypass valve for leaks and proper function.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Grinding from Transfer Case
Reported symptoms
- Grinding noise from transfer case at 20-25 MPH
- Issue occurring at 2000 miles
Pre-purchase check
Inspect the transfer case for wear or damage, check fluid levels and quality.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 2000, median 2000, and P75 2000 miles.
POWER TRAIN
Hybrid System Malfunction
Reported symptoms
- Warning notice on dashboard indicating hybrid system malfunction
- Advised by dealer not to drive vehicle until serviced
Pre-purchase check
Inspect hybrid harness wires for rust and corrosion issues.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 49743, median 49743, and P75 49743 miles.
POWER TRAIN
Intermittent Soft Grinding Noise in Power Train
Reported symptoms
- Intermittent soft grinding noise (similar to a raspberry sound) when moving
- Noise occurs in Eco and Standard modes but not in Sport mode
Pre-purchase check
Inspect power train components for wear or misalignment, particularly focusing on the drive train system.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Loss of Power Under Load
Reported symptoms
- Car lost power while driving up a steep grade
- Warning of 'Hybrid system malfunction' appeared
- Gas pedal did not respond or work at all
Pre-purchase check
Check hybrid system functionality and power train components, especially under load conditions.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train AWD System Disablement
Reported symptoms
- Check engine light frequently illuminates
- All-wheel drive (AWD) system becomes disabled
Pre-purchase check
Conduct a thorough diagnostics check focusing on EVAP system and related components to isolate potential causes for recurring check engine light and AWD disablement.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Acceleration Issue
Reported symptoms
- Vehicle will not accelerate when pressing gas pedal
- Engine continues to run without stopping
- Intermittent occurrence with no error codes or check engine light
Pre-purchase check
Inspect powertrain components including accelerator pedal and throttle response; check for potential electronic or fuel delivery issues.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Acceleration Issue
Reported symptoms
- Vehicle bogs down or chokes during acceleration under load or uphill
- Loss of speed and inability to accelerate
Pre-purchase check
Inspect power train components and reassess previous recall repairs for proper functionality.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Hesitation during Acceleration
Reported symptoms
- Car hesitates when pulling out from a stop
- Abrupt pull when accelerating
- Lower gas mileage than rated
- Accelerated tire wear
Pre-purchase check
Inspect power train components for responsiveness and hesitation issues, especially during acceleration from a stop.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Issues
Reported symptoms
- Battery goes dead requiring jump start at least twice a week
- Emergency brake does not always release on first attempt
- Transmission clunks and grinds when shifting
Pre-purchase check
Have the power train components, including battery and transmission, thoroughly inspected by a certified technician.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 2901, median 2901, and P75 2901 miles.
POWER TRAIN
Power Train Jerking Issue
Reported symptoms
- Vehicle jerks after accelerating from a rolling stop
- Delay in throttle response causing jerking motion
Pre-purchase check
Inspect throttle response and power train components for delays or irregularities in performance.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Lurching/Jerking Motion
Reported symptoms
- Vehicle lurching forward in a hard jerking motion when accelerating from a stop.
- Lurching or jerking forward when driving at slower speeds (20-35 MPH).
- Driver and passengers being thrown forward during incidents.
Pre-purchase check
Check power train components and electronic control systems for irregularities; advise thorough testing under similar driving conditions.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Malfunction Indicators
Reported symptoms
- Dash lights flickering
- Power steering malfunction warning
- Low steering power warning
- ABS warning light illuminated
Pre-purchase check
Check the vehicle's electrical systems and power steering components for faults.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Malfunctions
Reported symptoms
- Vehicle does not function as advertised
- ECM changes shifting unexpectedly
- Hybrid and gasoline usage fluctuations at lower temperatures
- Pre-collision system malfunctions in reduced visibility causing abrupt braking at highway speeds or failing to brake with radar cruise active','Inability to fill fuel tank beyond 10 gallons out of a 14-gallon capacity, resulting in low fuel efficiency
Pre-purchase check
Inspect the electronic control module (ECM) and pre-collision system functionality, particularly in varying visibility conditions and at lower temperatures. Check fuel tank fill capacity and evaluate the vehicle's fuel economy under normal driving conditions.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Noise During Drive Mode Transition
Reported symptoms
- Sound heard during transition from all wheel drive to front wheel drive at low speeds
- Sound when stopping as rear wheel drive reengages
Pre-purchase check
Inspect the power train components for any signs of wear or damage, particularly during mode transitions.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Noise While in Reverse
Reported symptoms
- Noise coming from the vehicle while in reverse
- Alert sound indicating the vehicle is in reverse from the front instead of the rear
Pre-purchase check
Inspect the power train components for abnormal noise production while the vehicle is in reverse.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Stumbling During Acceleration
Reported symptoms
- Vehicle stumbles when accelerating from a near dead stop
- Issues observed when making left turns across traffic
Pre-purchase check
Inspect power train components, focusing on throttle response and transmission behavior during low-speed acceleration.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 5000, median 5000, and P75 5000 miles.
POWER TRAIN
Power Train Sudden Acceleration and Transmission Issues
Reported symptoms
- Sudden acceleration
- Rough front suspension
- Unsmooth transmission when changing gears
- Unstable stopping behavior
Pre-purchase check
Inspect the power train components, including transmission fluid levels and suspension alignment, for any irregularities.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train: Cruise Control and Safety Electronic Malfunctions
Reported symptoms
- Cruise control unit turning off unexpectedly
- Electrical systems including automatic headlights failing intermittently
Pre-purchase check
Inspect the cruise control system and related electronic control modules for faults or connectivity issues.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Roof Leak Issue
Reported symptoms
- Roof leaking water
- Water entering vehicle cabin
- Water affecting airbag components
Pre-purchase check
Inspect the roof sealing, sunroof drainage channels, and roof rack installation for potential leaks.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Sudden Unintended Acceleration
Reported symptoms
- Car lurches forward unexpectedly
- Increased engine RPMs during braking
- Inability to control vehicle direction before crash
Pre-purchase check
Inspect the powertrain control module and throttle response system for anomalies; review Event Data Recordings for abnormal acceleration patterns.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Transmission Failure
Reported symptoms
- Transmission failure at high mileage
- Out-of-pocket repair costs due to transmission issues
Pre-purchase check
Inspect transmission fluid and condition if approaching 120,000 miles or experiencing performance issues.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 120000, median 120000, and P75 120000 miles.
POWER TRAIN
Transmission Failure at High Mileage
Reported symptoms
- Jerky shift motion
- Stalled in busy intersection
- No warning lamps prior to failure
Pre-purchase check
Inspect the transmission for signs of wear and potential failure, especially if experiencing jerky shifting.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 92000, median 92000, and P75 92000 miles.
POWER TRAIN
Transmission Lurching Issue
Reported symptoms
- Transmission problems when stopping
- Vehicle lurches forward when gas is pressed again
Pre-purchase check
Inspect transmission system and related components for wear and malfunction.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Transmission Slipping
Reported symptoms
- Car does not move right away at a stop
- Car seems to slip when accelerating
Pre-purchase check
Inspect the transmission system for slipping issues and check fluid levels.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Transmission and Engine Issues
Reported symptoms
- Transmission problems
- Engine issues
Pre-purchase check
Inspect transmission and engine components for proper functioning and leaks.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEAT BELTS
Difficulty Connecting Seat Belt
Reported symptoms
- Difficulty connecting seat belt into the lock
- Requires multiple attempts to lock seat belt
- Connection can take excessive time (up to 20 minutes)
Pre-purchase check
Inspect the seat belt latch and connector mechanism for wear or damage.
SEAT BELTS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEAT BELTS
SRS Airbag System Malfunction Warning
Reported symptoms
- Malfunction warning message appears on the center console screen
- Warning occurs only when someone is seated in the front passenger seat
- Concern regarding airbag deployment safety
Pre-purchase check
Inspect the SRS Airbag System and associated seat belt mechanisms, especially in relation to the front passenger seat occupancy.
SEAT BELTS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEAT BELTS
Seat Belt Lock Failure in Collision
Reported symptoms
- Seat belt did not lock during collision
- Airbags did not deploy
- Emergency alert system failed to activate
- Driver was trapped in vehicle after collision
Pre-purchase check
Inspect seat belt mechanism for proper locking functionality and check airbag system readiness and deployment conditions.
SEAT BELTS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEAT BELTS
Seat Belt Malfunction
Reported symptoms
- Seat belts not engaging locking device
- Passenger seat not locking
- Vehicle drifting out of lane
- Difficult steering at high speeds
Pre-purchase check
Inspect seat belts for proper locking mechanism functionality and check for any obstructions or damage that may prevent engagement.
SEAT BELTS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEAT BELTS
Seat Belt Misalignment
Reported symptoms
- Seat belt wedges between seat adjustment levers and driver's seat
- Concerns about the seat belt's optimal operation
Pre-purchase check
Check the alignment of the seat belt mechanism with seat adjustment components to ensure unrestricted movement.
SEAT BELTS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEAT BELTS
Seat Belt Release Difficulty
Reported symptoms
- Driver side seat belt engages properly
- Seat belt is difficult to release
- Requires force to disengage seat belt
Pre-purchase check
Check the seat belt mechanism for obstructions or wear that may prevent proper release.
SEAT BELTS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEAT BELTS
Seat Belt Warning and SRS Issues
Reported symptoms
- Seatbelt warning buzzer not functioning
- SRS (Supplemental Restraint System) warning light illuminated
Pre-purchase check
Inspect the seatbelt system for faults, particularly the warning mechanisms and SRS components.
SEAT BELTS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEAT BELTS
Seat Belt and Airbag Malfunctions
Reported symptoms
- Seat belt malfunction
- Passenger side airbag malfunction
- Transmission failure
Pre-purchase check
Inspect seat belt functionality and passenger airbag system in addition to transmission checks.
SEAT BELTS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Airbag System Malfunction Alert
Reported symptoms
- SRS Airbag System malfunction warning displays after 5-10 minutes of driving when passenger seat is occupied
- Concern about airbag deployment failure in the event of a collision
Pre-purchase check
Have the vehicle inspected by a dealer to diagnose the SRS Airbag System issue specifically related to the front passenger seat occupation.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Driver Seat Ergonomics Issue
Reported symptoms
- Consistent back pain while driving
- Sharp discomfort in mid-to-upper back
- Pain onset within approximately 15 minutes of driving
- Persistent pain for about two hours after driving ends
Pre-purchase check
Evaluate seat design and ergonomics for optimal support; consider adjustments and aftermarket solutions for lumbar support.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Driver Seat Frame and Slide Mechanism Issues
Reported symptoms
- Driver lower seat frame detached
- Right seat slide seized/stuck on track
- Inoperable seat causing unsafe driving conditions
Pre-purchase check
Inspect the seat frame attachment points and the operation of the seat slide mechanism for any signs of damage or obstruction.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Seat Heater Malfunction
Reported symptoms
- Seat heater not functioning on low setting
- Seat heater not functioning on high setting
- Seat remains cold despite prolonged use
Pre-purchase check
Check the seat heater connections and control module functionality.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Seat and Electrical Issues Due to Water Damage
Reported symptoms
- Car randomly switches into different driving modes
- BSM and anti-collision systems deactivate unexpectedly
- Seat warmers activate randomly on high
- Possible electrical damage affecting other systems
Pre-purchase check
Inspect for water damage due to leaks, particularly around the roof rack and front window pillars. Check electrical components for signs of mold and malfunction.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Seatbelt Locking Mechanism Failure and Steering Control Issues
Reported symptoms
- Vehicle drifts in and out of lane
- Difficulty steering (described as 'white knuckle driving')
- Passenger seat not locking
- Seat was moving back and forth during driving conditions (cruise speeds)
Pre-purchase check
Inspect the seatbelt locking mechanisms and seat stability systems for faults or malfunction.
SEATS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Brake Booster Issue
Reported symptoms
- Brake malfunction
- Reduced braking efficiency
- Unexpected brake behavior
Pre-purchase check
Inspect the brake booster for signs of malfunction or failure, and verify if it falls under any recalls or service actions.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 40000, median 40000, and P75 40000 miles.
SERVICE BRAKES
Brake Clicking Noises and Suspension Knocking
Reported symptoms
- Clicking noises when applying light brake pressure
- Knocking noises over irregular pavement at slow speeds
- Sounds originating from the area under and in front of the driver seat
Pre-purchase check
Check the braking system for proper installation and functionality, and inspect suspension components for wear or damage.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Brake Failure During Emergency Stop
Reported symptoms
- Brakes ineffective when applied
- Vehicle continued moving despite braking action
- Driver experienced injury from sudden stop
- Vehicle crash into objects off the road
Pre-purchase check
Inspect the brake system for hydraulic issues, component failure, and ensure all related systems are functioning correctly.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Brake Failure in Collision
Reported symptoms
- Service brakes did not function correctly during an accident
- Airbags did not deploy during impact
Pre-purchase check
Inspect brake system functionality and airbag deployment system integrity.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 35, median 35, and P75 35 miles.
SERVICE BRAKES
Brake Squealing Noise
Reported symptoms
- Squealing sound when brake pedal is depressed
- Noise pronounced during initial morning braking
- Noise diminishes after driving for 5-10 minutes
Pre-purchase check
Inspect brake pads and rotors for wear and moisture accumulation that could contribute to noise.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Brake System Air Contamination
Reported symptoms
- Air present in brake piston boot
- Screeching noise from brakes
- Popping noise from brakes
Pre-purchase check
Inspect brake piston boot for air contamination and check for any unusual noises during brake operation.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Brake System Malfunctions
Reported symptoms
- Brake System A malfunction detected
- Pre-Collision System malfunction detected
- Electronically Controlled Brake System malfunction detected
- Anti-Lock Brake System malfunction detected
Pre-purchase check
Contact your Toyota dealer to have your vehicle inspected.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Braking System Malfunction
Reported symptoms
- Strange noise from rear passenger side
- Burning electrical smell
- Illumination of dashboard warning lights
- Malfunction of antilock brake system, lane tracing assist, rear cameras, parking assist with automated braking (PA w/AB)
Pre-purchase check
Inspect brake components, electrical system, and related sensors for faults or damage.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Chirping Noise from Service Brakes
Reported symptoms
- Chirping noise when brakes are applied
- Noise primarily observed when stepping on the brakes
Pre-purchase check
Inspect brake pads and rotors for wear and proper installation.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Electronic Parking Brake Malfunction
Reported symptoms
- Vehicle would not move forward or backward
- Resistance felt from rear wheels
- Parking brake indicator light not illuminating
- No audible noise from parking brake actuator
Pre-purchase check
Inspect the electronic parking brake system for faults and ensure proper function of the actuator and switch.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 2400, median 2400, and P75 2400 miles.
SERVICE BRAKES
Electronic Stability Control Activation During Brake Use
Reported symptoms
- Electronic Stability Control deactivates
- Warning lights illuminate on the dashboard
- Loss of traction perceived
Pre-purchase check
Check the brake system and stability control sensors for any irregularities or faults.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Emergency Brake Switch Location Issue
Reported symptoms
- Accidental activation of emergency brake while driving
- Poor placement of emergency brake switch
Pre-purchase check
Evaluate the placement and accessibility of the emergency brake switch in relation to other controls.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Front Brake Squealing at Low Speeds
Reported symptoms
- Squealing noise from front brakes during low-speed braking
- Insufficient braking response
Pre-purchase check
Inspect brake pads for wear and proper installation; check for dust or debris on brake components.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 10000, median 10000, and P75 10000 miles.
SERVICE BRAKES
Fuel Pump Shut Off Prematurely
Reported symptoms
- Gas pump shuts off when tank is about half full
- Requires pulling out gas hose to see fuel dispensing
- Gas spray back occurs during fueling process
- Extended time to fill tank
Pre-purchase check
Inspect fuel tank venting system and fuel filler neck for blockages or damage.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Low Brake Pressure
Reported symptoms
- Brake pressure is low
- Increased stopping distance
Pre-purchase check
Check brake fluid level and brake component functionality.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Pre-Collision System Malfunction
Reported symptoms
- Pre-collision system not functioning as expected
- Vehicle does not issue warnings in critical situations
- Vehicle fails to stop as advertised before potential collisions
- Dealership unable to test system without risk of damage
Pre-purchase check
Inspect the pre-collision system components for proper functionality and any error codes or sensor issues.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Service Brake Failure
Reported symptoms
- Error message indicating hybrid system failure
- Low brake power warning
- Multiple error messages at startup
- Vehicle failure to start
Pre-purchase check
Inspect the relay valve and hybrid system components, particularly in cold weather conditions.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Service Brake Malfunction
Reported symptoms
- Car accelerated instead of slowing down when brakes engaged
- Inability to stop the vehicle despite brake pressure
- Car traveled uncontrollably down an embankment
- Vehicle crash resulting in significant damage and injury
Pre-purchase check
Inspect brake system components for functionality, including master cylinder, brake lines, and electronic control systems.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Service Brake Shutdown Issue
Reported symptoms
- Vehicle shuts down after aggressive braking
- Need to re-ignite vehicle after shutdown
Pre-purchase check
Inspect braking system and electrical connections related to ignition and shutdown processes.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 60, median 60, and P75 60 miles.
SERVICE BRAKES
Service Brake and Battery Issues
Reported symptoms
- Battery goes dead and requires jump start at least twice a week
- Emergency brake does not always release on first attempt
- Transmission clunks and grinds when shifting
Pre-purchase check
Inspect battery health and charging system; check emergency brake function and transmission for operational issues.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 2901, median 2901, and P75 2901 miles.
SERVICE BRAKES
Service Brakes Malfunction
Reported symptoms
- Red brake light malfunction without pedal engagement
- Brake pedal noise when pressed
- Brake pedal travels very low, metal-to-metal contact
Pre-purchase check
Inspect brake light switch and brake pedal assembly for faults; check brake fluid levels and examine brake components for wear or damage.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Stuck Brake Caliper
Reported symptoms
- Brake caliper remains stuck during operation.
- Reduced braking efficiency.
Pre-purchase check
Inspect brake caliper for signs of corrosion or damage, and ensure proper function and clearance.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Intermittent Electronic Power Steering Warning Light
Reported symptoms
- Electronic power steering light intermittently illuminates
- Warning light appears when start-stop system is engaged
- No fault codes detected during diagnostic test
Pre-purchase check
Recommended to perform a thorough inspection of the electronic power steering system, including checking wiring and connections, despite no fault codes being present.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Intermittent Starting Issue Related to Power Steering
Reported symptoms
- Car will not start after stopping for gas
- Power steering fluid light illuminated
- Car starts after several minutes of waiting
- Check engine light comes on intermittently with no error codes
Pre-purchase check
Inspect power steering fluid levels and electrical connections related to the ignition system; consider checking for any potential intermittent electrical faults in the starting system.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Lane Tracing Assist (LTA) Malfunction
Reported symptoms
- LTA not functioning as expected
- Drifting out of lane without lane markers
- Inability to maintain lane center
Pre-purchase check
Check Toyota's official technical service bulletins for possible updates regarding LTA functionality and review consumer forums for shared experiences.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Power Steering Failure Due to Low Voltage
Reported symptoms
- Steering difficulty
- Loss of power steering assist
- Failure at high speeds
Pre-purchase check
Check the power steering system for voltage issues and inspect electrical connections.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Power Steering Loss During Engine Cutoff
Reported symptoms
- Engine cut off unexpectedly
- Power steering low message displayed
- Car would not restart for several minutes
Pre-purchase check
Inspect electrical connections, battery health, and steering system components.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Power Steering and Engine Shutdown
Reported symptoms
- Truck shook twice after refueling
- Power steering light illuminated
- Engine shut down light illuminated
- Engine would not start after shutdown
Pre-purchase check
Inspect power steering system and engine control modules for intermittent faults.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering Drift and Seatbelt Failure
Reported symptoms
- Difficulty steering and maintaining lane position
- Need for excessive grip on steering wheel
- Passenger seat not locking properly
- Seat belts not engaging locking device
Pre-purchase check
Inspect steering system for alignment issues and ensure seatbelt mechanisms are functioning correctly.
STEERING: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering Instability
Reported symptoms
- Tires slip forward during turns
- Horrible noise when steering
- Potential to collide with vehicles in front
Pre-purchase check
Check steering angle and tire alignment for proper adjustment.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering Knocking Noise
Reported symptoms
- Knocking noise when turning right.
- Steering feedback issues.
Pre-purchase check
Inspect the steering components for wear or damage, particularly joints and bushings.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering Lock-Up Incident
Reported symptoms
- Steering suddenly locked up
- Steering wheel felt loose
- Delayed response when turning steering wheel
Pre-purchase check
Inspect the steering system for any signs of wear or malfunction, including checking the steering wheel assembly and components for looseness or binding.
STEERING: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering Noise and Stiffness
Reported symptoms
- Stretch noise when turning sharp
- Steering becomes stiff
Pre-purchase check
Inspect steering mechanism and associated components for wear or misalignment.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering Power Loss
Reported symptoms
- Engine stalling
- Power steering warning message
- Temporary resolution after a wait
Pre-purchase check
Check battery and alternator performance, inspect fuel cap and associated fuel system components.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering Pulling Issue with Lane Keeping Assist
Reported symptoms
- Steering pulled to the right at freeway speeds
- Vehicle would intermittently pull to the left
- Driver had to maintain tension on steering wheel
- LKA warning beeped repeatedly
Pre-purchase check
Inspect the function of Lane Keeping Assist and confirm it has been deactivated properly. Check for any irregularities in steering alignment and assist systems.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering Safety Concerns
Reported symptoms
- Received recall notice
- Concern about safety at highway speeds
- Fear of potential crash risk
Pre-purchase check
Inspect the steering system for compliance with recall specifications and ensure functionality at highway speeds.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering System Malfunction
Reported symptoms
- EPS light illuminated
- Battery warning light illuminated
- Unintended acceleration after parking
- Vehicle stopped unexpectedly while driving
Pre-purchase check
Inspect the electronic power steering system and battery connections.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 69000, median 69000, and P75 69000 miles.
STEERING
Steering Wheel Blistering/Peeling
Reported symptoms
- Steering wheel blistering
- Steering wheel peeling due to heat exposure
Pre-purchase check
Inspect the steering wheel for signs of blistering or peeling, particularly in areas that are exposed to direct heat.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering Wheel Clicking Noise
Reported symptoms
- Clicking noise from steering wheel during low-speed turns
- Noise present while braking and turning
- Intermittent sound, not constant
Pre-purchase check
Inspect the steering assembly for loose components or interference during turns, particularly around the electrical motor or any steering wheel mechanisms.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering Wheel Noise
Reported symptoms
- Noise from steering wheel when turning
- Louder sounds at higher speeds (40 to 60 mph)
Pre-purchase check
Inspect the steering components and lubrication.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering Wheel Noise
Reported symptoms
- Buzzing noise when turning the steering wheel left or right
- Noise persists in park when moving wheel back and forth
- Concern about potential power steering failure
Pre-purchase check
Inspect the steering components for wear or damage and check for proper lubrication.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering Wheel Response Issue
Reported symptoms
- Steering wheel not responding correctly
- Warning light for faulty steering angle sensor showing intermittently
Pre-purchase check
Check for any fault codes related to the steering angle sensor and inspect the steering mechanism for wear or damage.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering and Brake System Malfunctions
Reported symptoms
- Strange noise from rear passenger side
- Burning electrical smell
- Multiple warning lights on dashboard
- Antilock brake system malfunctions reported and lane tracing assist warning present, rear cameras malfunction, parking assist with automated braking issues noted in warning messages; brakes felt stiff
Pre-purchase check
Conduct a thorough inspection of the braking system, electrical components, and associated steering mechanisms, focusing on the rear passenger side area where the noise and smell originated.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering and Control System Issues
Reported symptoms
- Long braking distance
- Clinking sound when turning or going over bumps
Pre-purchase check
Inspect the lower control arm and related suspension components for wear or damage. Check the braking system for proper function.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 5000, median 5000, and P75 5000 miles.
STEERING
Sudden Acceleration When Parking
Reported symptoms
- Vehicle accelerated suddenly while attempting to park
- Near collision due to unexpected acceleration
- Incident occurred on an incline
- Weather conditions rainy at the time of incident
Pre-purchase check
Inspect the steering and acceleration control systems for any anomalies or irregularities.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Dashboard Reflection Obstruction
Reported symptoms
- Obstruction reflecting off the dashboard onto the driver's side rearview mirror
- Difficulty seeing due to reflection issue
Pre-purchase check
Inspect the dashboard and rearview mirror positioning to determine if adjustments can alleviate the reflection issue.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Defective Roof Rack Leading to Water Leakage
Reported symptoms
- Water leakage from ceiling into dashboard
- Water pooling on driver side floor
- Reported issues with water accumulation under dash
Pre-purchase check
Inspect roof rack for defects and check for water ingress points in the vehicle's interior.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Driver Side Front Door Lock Issue
Reported symptoms
- Unable to lock the driver side front door
- Internal controls fail
- Remote controls fail
- Manual key fails to lock door effectively or securely
Pre-purchase check
Inspect the door locking mechanism and electronic control systems for faults or misalignments.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Fuel Door Malfunction
Reported symptoms
- Fuel door spring popped out
- Inability to reopen fuel door after fueling
Pre-purchase check
Inspect the fuel door mechanism and spring for proper function and secure attachment.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Hatch Door Structural Integrity Issues
Reported symptoms
- Hatch hinge cracking
- Hatch hinge bending
- Hatch door pulls to one side
- Hatch door rubs on tail light during operation
Pre-purchase check
Ensure proper inspection of hatch hinge and door alignment for any structural failures or wear indications.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Improper Sealing of Factory Installed Bike Rack
Reported symptoms
- Leakage of water during rain
- Water intrusion into SRS airbags on passenger and driver side
Pre-purchase check
Inspect the sealing of the bike rack for proper installation and potential water entry points.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Lack of Towing Attachment Points
Reported symptoms
- No safe way to connect a tow strap
- Vehicle becomes stuck without recovery options
- Towing instructions in owner's manual are inadequate
Pre-purchase check
Inspect undercarriage for any attachment points or hooks for towing purposes. Consult owner’s manual for specific towing guidelines and equipment.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Lift Gate Malfunction
Reported symptoms
- Lift gate does not close properly
- Hinge tear observed
- Lift gate appears to be falling apart
- Repeated dealership visits for the issue
Pre-purchase check
Inspect the lift gate mechanism and hinges for wear and damage; ensure proper alignment and functionality.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Noise from Vehicle Structure
Reported symptoms
- Noise from both driver and passenger side doors
- Noise between doors, dash, and fender
- Sound resembles rattling or scraping when hitting bumps or taking turns
- Friction noise when braking
Pre-purchase check
Inspect the door seals, fender fitment, and suspension components for any wear or misalignment that could cause noise.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Power Lift Gate Hinge Issues
Reported symptoms
- Unpredictable failure leading to potential injuries during loading/unloading
- Obstructed rear visibility when lift gate detaches
- Risk to pedestrians, cyclists, and other vehicles from detached lift gate or debris
- Loss of vehicle stability and control during sudden detachment at high speeds
Pre-purchase check
Regularly inspect the lift gate hinges and associated components for wear and secure attachment to ensure safe operation.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Rear Hatch Hinge Failure
Reported symptoms
- Hinge failure
- Undue stress on the motor
Pre-purchase check
Inspect rear hatch hinges for size and structural integrity.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Rear Hatch Hinges Cracking
Reported symptoms
- Rear hatch hinges cracked
- Concern about hatch falling off while driving
Pre-purchase check
Inspect the rear hatch hinges for cracks and structural integrity.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Roof Leak - Driver Side Front
Reported symptoms
- Significant roof leak on driver side front area
- Customer dissatisfaction with dealership response
Pre-purchase check
Inspect seals and drainage systems in the roof area for defects.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Roof Rack Leakage
Reported symptoms
- Leaking roof rack on both sides
- Water intrusion inside vehicle
Pre-purchase check
Inspect roof rack seals and mounting points for any signs of wear or damage.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Roof Rack and Grommet Design Failure
Reported symptoms
- Water intrusion into cabin headliner
- Water flow down A-pillars
- Potential malfunction of curtain airbags
- Possible failure of electrical components
Pre-purchase check
Inspect roof rack design and grommet sealing for proper fit and function; assess areas for water damage and functionality of electrical components and airbags.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Rust and Corrosion on Structure
Reported symptoms
- Points of rust observed
- Corrosion on the roof
- Paint failure at rust points
- Clear coat peeling off at corrosion points
Pre-purchase check
Inspect the roof structure for signs of rust and corrosion, particularly around painted areas. Evaluate the quality of the paint and clear coat application.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Side Mirror Vibration and Vehicle Jolt
Reported symptoms
- Side mirrors vibrate making them blurry during driving
- Vehicle jolts forward after stopping and then accelerating
Pre-purchase check
Inspect side mirror mounts for damage or wear, and check the vehicle's acceleration control systems including brakes and throttle response.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Sunroof Explosion
Reported symptoms
- Sunroof exploded outward
- Loud noise described as an explosion
- Bulged outward sunroof glass
- Panic from sudden incident while driving
Pre-purchase check
Inspect the sunroof for structural integrity and signs of impact or manufacturing defects. Check for any potential stresses in the glass and surrounding frame.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Sunroof Puncture
Reported symptoms
- Loud pop noise heard while driving
- Hole in the sunroof, punctured from the inside out
Pre-purchase check
Inspect the sunroof for signs of damage or potential punctures from internal objects or debris.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Tailgate Hinges Failure
Reported symptoms
- Tailgate hinges ripping
- Tailgate will not close properly
Pre-purchase check
Inspect tailgate hinges for signs of wear or damage and ensure proper alignment of the tailgate.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Uncontrolled Vehicle Movement
Reported symptoms
- Vehicle failed to continue moving in reverse after initial attempt
- Uncontrollable spinning of the vehicle after shifting from reverse to drive
- Vehicle ran through personal yard and collided with a tree
- Front bumper and assembly damaged and hanging from the vehicle
Pre-purchase check
Inspect the gear shift mechanism, throttle response, and any potential software issues affecting vehicle control.
STRUCTURE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 7100, median 7100, and P75 7100 miles.
STRUCTURE
Unintended Mode Switch and Roof Rail Leak
Reported symptoms
- Vehicle switches to mud and sand mode on its own
- Water stains on the inside of the headliner
Pre-purchase check
Inspect roof rail seals for leaks and check for water damage in the headliner and electronic components.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Vehicle Fire Due to Electrical Failure
Reported symptoms
- Vehicle started to smoke and burn while driving
- Fire originating from the bottom of the front-left head
Pre-purchase check
It is advised to have the electrical systems thoroughly inspected by a certified technician, particularly focusing on components near the fire location.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Vehicle Structure Integrity Issues
Reported symptoms
- Front-end damage from low-speed collisions
- Injury from knee airbag deployment
- High repair costs
Pre-purchase check
Inspect the structural integrity of the vehicle, particularly the front end, and evaluate airbag deployment mechanisms.
STRUCTURE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Water Accumulation in Doors
Reported symptoms
- Water accumulation in door compartments
- Potential for rot inside door
- Possible electrical failure due to water intrusion
- Metal rusting affecting door functionality
Pre-purchase check
Inspect door interiors for water accumulation and signs of rust or rot. Check electrical components within the door for moisture damage.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Water Accumulation in Doors
Reported symptoms
- Rainwater accumulates inside of doors.
- Drainage holes are blocked by dirt debris.
- Water sloshing around inside of door while driving.
Pre-purchase check
Inspect the drainage holes for blockages and ensure proper drainage.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Water Intrusion from Roof Rack
Reported symptoms
- Water entering cabin from roof rack area
- Potential for electrical system malfunction due to water exposure
Pre-purchase check
Inspect roof rack seals and bonding; check for damage to cabin water drainage paths.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Water Leakage in Rear Footwell
Reported symptoms
- Presence of water puddle in backseat footboard during rain conditions.
- Water accumulation in interior cabin area.
Pre-purchase check
Inspect weather seals and drainage systems for blockages or damages.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Water Logging in Back Doors
Reported symptoms
- Back doors filled with water
- Drainage issues in back doors
Pre-purchase check
Inspect the drainage system of the back doors and check for blockages or seal integrity.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Water Retention in Door Structure
Reported symptoms
- Standing water in vehicle doors
- Blocked door drain holes
- Potential mold and bacteria growth
Pre-purchase check
Inspect door drain holes for blockage and ensure proper drainage to prevent water retention.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Front Right Camber Misalignment
Reported symptoms
- Camber out of specifications after alignment service
- Need for additional camber kit to correct alignment
Pre-purchase check
Inspect front suspension components for wear or damage, and verify alignment adjustments comply with OEM specifications.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 14000, median 14000, and P75 14000 miles.
SUSPENSION
Suspension Abnormal Noises
Reported symptoms
- Abnormal humming sound while driving
- Grinding sound
- Bumping sounds from underneath the vehicle
Pre-purchase check
Check suspension components for wear and listen for abnormal noises during operation.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Suspension Bolt Loosening
Reported symptoms
- Rear driver's side tire tilting inwards
- Loose suspension bolt
- Rubbing damage on suspension sub-plate
- Uneven tire wear (more wear on inner side)
Pre-purchase check
Inspect suspension bolts for tightness and signs of wear; check for tire alignment and tire condition.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Suspension Camber Misalignment
Reported symptoms
- Vehicle vibrating heavily while driving
- Inner tread of left rear tire damaged, worn away, and scalloped or cupped
Pre-purchase check
Inspect vehicle alignment and tire condition, particularly the camber angle of the rear suspension and the inner tread wear of the tires.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 5000, median 5000, and P75 5000 miles.
SUSPENSION
Suspension Component Issues
Reported symptoms
- Long braking distance
- Clinking sound when turning
- Clinking sound over bumps
Pre-purchase check
Inspect suspension components, particularly the lower control arm and connections to the wheel hub, for damage or detachment.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 5000, median 5000, and P75 5000 miles.
SUSPENSION
Suspension Issues Leading to Sudden Acceleration
Reported symptoms
- Sudden acceleration
- Uneven and rough front suspension
- Transmission not smooth when changing gears
- Transmission not smooth when stopping vehicle
Pre-purchase check
Inspect the suspension components for uneven wear and damage; check the transmission for proper operation and fluid levels.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Suspension Knocking Noise When Turning
Reported symptoms
- Knocking noise when turning right
- Suspension noise during maneuvering
Pre-purchase check
Inspect suspension components and mounting points for wear or damage, particularly during turning movements.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Suspension Noise During Driving
Reported symptoms
- Noise from both driver and passenger sides near door area
- Noise described as rattling when driving over bumps
- Friction noise when braking
Pre-purchase check
Inspect suspension components, including shocks, struts and mounting points for wear or damage.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Suspension Noise During Turns
Reported symptoms
- Noises from front and rear shock when turning
- Noise increases in volume over time
- Concern for safety due to noise
Pre-purchase check
Check the ball bearing on top of the shock and inspect the suspension components for wear or damage.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Suspension Steering Issue
Reported symptoms
- Tires slide forward when steering left or right
- Horrible noise from tires during maneuvering
- Inability to maintain control while turning
Pre-purchase check
Check alignment and suspension components for wear or malfunction, and inspect tires for proper inflation and condition.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Cruise Control Speed Reduction
Reported symptoms
- Sudden and drastic reduction of speed while cruise control is active.
- Vehicle reduces speed close to other vehicles.
- Issue occurs multiple times over a year.
Pre-purchase check
Inspect the cruise control system functionality and responsiveness to surrounding vehicles.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 65, median 65, and P75 65 miles.
VEHICLE SPEED CONTROL
Delayed Vehicle Movement
Reported symptoms
- Car does not move immediately when accelerator is pressed
- Perceived transmission slippage
- Dangerous delays at intersections or during turns
Pre-purchase check
Inspect vehicle speed control and transmission system for responsiveness and slipping issues.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Intermittent Loss of Acceleration Power
Reported symptoms
- Intermittent loss of acceleration when pressing the gas pedal
- Delayed response when trying to accelerate from a stop
- Creep forward occurs when lifting off the brake without gas pedal response
- Inability to accelerate even when the gas pedal is pressed to the floor
Pre-purchase check
Inspect the throttle response system and electronic controls related to vehicle acceleration.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Involuntary Acceleration
Reported symptoms
- Vehicle accelerates unexpectedly while driving
- Consistent reports of acceleration during highway driving
Pre-purchase check
Inspect the vehicle speed control system for anomalies or malfunctions.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Sudden Acceleration During Parking
Reported symptoms
- Vehicle accelerated unexpectedly
- Difficulty controlling vehicle during low-speed maneuvering
- Increased risk of collision due to sudden unintended acceleration
Pre-purchase check
Check for any issues with the speed control system and braking performance under varying conditions.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Sudden Acceleration and Transmission Issues
Reported symptoms
- Sudden acceleration
- Rough front suspension
- Transmission not smooth during gear changes
- Rough stopping of vehicle
Pre-purchase check
Inspect vehicle speed control systems, transmission functionality, and suspension alignment.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Sudden Unintended Acceleration
Reported symptoms
- Car lurches forward unexpectedly
- Loss of control while attempting to brake
- Engine RPM increases despite brake application
- Multiple impacts occurred during a single incident
Pre-purchase check
Review Event Data Records for abnormal engine RPM and vehicle speed changes during braking
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Transmission Hesitation and Lurching
Reported symptoms
- Hesitation to accelerate at slow speeds
- Jerking or lurching forward uncontrollably
- Difficulty at stop signs
- Issues on slow or hilly roads
Pre-purchase check
Check transmission performance and related software updates, as well as inspect for any technical service bulletins (TSBs) that may apply.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 61000, median 61000, and P75 61000 miles.
VEHICLE SPEED CONTROL
Uncontrolled Acceleration in Reverse
Reported symptoms
- Vehicle accelerated uncontrollably when shifting to reverse
- Braking did not stop the vehicle
- Crash into a wall occurred due to high-speed acceleration
Pre-purchase check
Inspect the gearshift mechanism and speed control system for faults or malfunctions.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Unexpected Acceleration
Reported symptoms
- Vehicle suddenly accelerates when not intended
- Vehicle caused impact with stationary objects
- Vehicle involved in collisions with other vehicles
Pre-purchase check
Inspect vehicle speed control system and related electronic components for malfunctions or anomalies.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Unintended Acceleration
Reported symptoms
- Vehicle accelerates without driver input.
Pre-purchase check
Inspect the vehicle's throttle control system and associated sensors for malfunctions or faults.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control Acceleration While Braking
Reported symptoms
- Vehicle attempts to accelerate while brake pedal is pressed
- Increase in RPM when brakes are applied
- Lurching forward while idling with brake applied
Pre-purchase check
Inspect the vehicle's throttle control system and brake system for any anomalies or malfunctions.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control Hesitation
Reported symptoms
- Car hesitates when pulling out from a stop
- Feeling of abrupt pull when accelerating
- Lower gas mileage than expected
- Accelerated tire wear
Pre-purchase check
Inspect throttle response and transmission behavior during acceleration from a stop to assess hesitation.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control Safety Concern
Reported symptoms
- Safety hazard due to recall existence
- New vehicle owner unaware of recall
Pre-purchase check
Check for any outstanding safety recalls related to vehicle speed control.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control Stall
Reported symptoms
- Vehicle stalled while driving at high speed
- Vehicle overheated upon restarting
Pre-purchase check
Inspect the vehicle's speed control system and engine cooling components.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Vehicle Stalling and Speed Loss
Reported symptoms
- Vehicle stalls while driving
- Loss of speed for several seconds
- Fearful driving experience
Pre-purchase check
Inspect fuel pump and related components for functionality and potential recalls.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY
Sunroof Explosion
Reported symptoms
- Sunroof shattered unexpectedly
- Loud noise resembling a gunshot
- Glass exiting car from sunroof area
Pre-purchase check
Inspect the integrity and fit of the sunroof glass and mechanism, as well as any installation or manufacturing issues.
VISIBILITY: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Dashboard Reflection Interference
Reported symptoms
- Reflection on driver side view mirror interferes with visibility
- Reflection disappears when window is fully lowered
- Potential danger when driving due to obstructed view
Pre-purchase check
Inspect the driver's side view mirror for visibility obstructions caused by dashboard reflections.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Defective Windshield Glass
Reported symptoms
- Star shaped cracks
- Chips in the glass
- Inadequate protection from road debris
Pre-purchase check
Inspect windshield for cracks and chips regularly, especially after driving on highways or in areas with potential for road debris.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 38000, median 38000, and P75 38000 miles.
VISIBILITY/WIPER
Spontaneous Cracking of Windshield
Reported symptoms
- Large cracks in windshield without debris impact
- Multiple occurrences
Pre-purchase check
Inspect windshield for signs of stress points or manufacturing defects.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Visibility/Wiper Reflection Issue
Reported symptoms
- Obstruction reflecting off dashboard onto rearview mirror
- Reflection affects visibility while driving
Pre-purchase check
Check the angle and position of the dashboard and mirrors for obstructions.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Wiper Function Failure
Reported symptoms
- Wipers stop cycling intermittently
- Low setting cycles 7 times then stops
- High setting cycles 11 times then stops
- Wipers fail to activate during critical moments
Pre-purchase check
Check the wiper motor and switch connections, and inspect for any wiring issues or faults in the control module.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Wiper Malfunction
Reported symptoms
- Wipers not turning on when activated
- Intermittent function of wipers after inactivity
Pre-purchase check
Check fuses and relays associated with windshield wipers for proper functionality.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
WHEELS
Steering and Tire Issue
Reported symptoms
- Tires slip to the front when steering left or right
- Horrible noise from tires during steering
- Potential for loss of control leading to accidents
Pre-purchase check
Inspect steering mechanism and tire alignment for proper functioning and adjustments.
WHEELS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
WHEELS
Tire Cupping and Uneven Wear
Reported symptoms
- Cupping on tires
- Uneven tread wear
- Reduced tread depth at 27,000 miles
- Premature tire replacement recommended
Pre-purchase check
Inspect tire tread for even wear and depth, and check for any signs of cupping or abnormal wear patterns.
WHEELS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 27000, median 27000, and P75 27000 miles.
WHEELS
Wheel Vibrations Due to Tire Wear
Reported symptoms
- Heavy vehicle vibration while driving
- Damaged and worn inner tread of the tire
Pre-purchase check
Inspect inner tread of tires for damage, scalloping, or cupping, and check camber alignment specifications.
WHEELS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 5000, median 5000, and P75 5000 miles.
WHEELS
Wheels Making Noise During Sharp Turns
Reported symptoms
- Stretch noise when making sharp turns
- Stiff steering during turns
Pre-purchase check
Inspect wheel alignment and power steering system for any issues.
WHEELS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
What the data says
FUEL/PROPULSION SYSTEM is the most frequently classified component, appearing in 28.7% of complaint reports in this dataset. This 2019 TOYOTA RAV4 has 887 complaint reports in the records we have processed. One report can be classified under more than one component, so component shares do not add up to 100%.
Compare model years
These nearby model years have 2018: 333 reports · 2020: 640 reports. Complaint totals are not failure rates and should be read with vehicle age, sales volume, and reporting patterns in mind.
