This model year has 389 processed complaint reports; AIR BAGS is the most frequently classified system at 32.1% of reports.
Federal telemetry verified ● Model-year dossier
2021 TOYOTA RAV4
Complaint-pattern analysis from publicly available NHTSA safety records.

System health index
Reliability telemetry
A cohort-relative signal that annualizes documented reports for vehicle age and weights NHTSA crash or fire flags.
Scores are relative to the indexed vehicle cohort, not failure rates. Crash and fire flags identify how a complaint was recorded by NHTSA; they do not establish that a reported component caused the event.
Data-based buyer guidance
Research carefully
Review the underlying reports, recall status, and service history before making a vehicle-specific decision.
Available adjacent years span 150–640 reports. This year has more reports than 2022.It has fewer reports than 2020.
- Check open recalls using the vehicle identification number (VIN).
- Review the linked NHTSA reports for symptoms that match the vehicle you are considering.
- Ask for maintenance records and arrange an independent pre-purchase inspection.
This is a statistical research aid, not a mechanical diagnosis, failure prediction, or recommendation to buy or avoid a vehicle.
Component analysis
Most frequently reported systems.
Show all 27 reported components
Failure intelligence
What to inspect before you buy.
Complaint clusters identify repeated reported symptoms; they are not a diagnosis or defect finding.
AIR BAGS
Air Bag Recall Delays and Parts Availability
Reported symptoms
- Received notification of recall (NHTSA Campaign Number: 23V865000)
- Parts for recall repair not available
- Manufacturer exceeded reasonable time for recall repair
- Concerns about safety and vehicle usability due to recall
Pre-purchase check
Monitor for updates regarding recall parts availability and follow up with the manufacturer regularly.
AIR BAGS: 69 NHTSA complaints in this cluster, including 13 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Airbag Recall Delays and Communication Issues
Reported symptoms
- Prolonged periods without resolution for airbag recalls
- No parts available for repair leading to unsafe driving conditions
- Inconsistent or unreliable estimated timelines for repairs
- Poor communication about the status of repairs from manufacturers or dealers
Pre-purchase check
Consumers are advised to frequently contact their dealer or manufacturer for status updates on recall fixes and inquire about their rights regarding rental vehicle provisions during the repair period.
AIR BAGS: 14 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Spontaneous Sunroof Shattering
Reported symptoms
- Panoramic moonroof spontaneously shatters during driving
- Loud noise described as a gunshot or rifle shot
- Interior covered in glass shards after shattering
- No known cause or external impact prior to shattering
Pre-purchase check
Inspect the shattered sunroof and consult a glass repair professional. Consider contacting the dealership for further examination or assistance.
OTHER / UNSPECIFIED: 10 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 3750, median 7000, and P75 22175 miles.
OTHER / UNSPECIFIED
Sunroof Shatter/Explode
Reported symptoms
- Sunroof shattered while driving
- Sunroof exploded spontaneously
- Loud noise similar to a gunshot during sunroof event
- Glass protruding outward after explosion
Pre-purchase check
Inspect the sunroof assembly for integrity and potential manufacturing defects.
OTHER / UNSPECIFIED: 8 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Coolant Bypass Valve Failure
Reported symptoms
- Engine Maintenance light illuminated
- Coolant bypass valve failure
- Overheating risk
- Air conditioning triggers warning light
Pre-purchase check
Inspect the coolant bypass valve for faults and verify if replacement is needed based on warning indicators.
ENGINE: 6 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 35000, median 35000, and P75 35000 miles.
STEERING
Steering Issues in 2021 Toyota RAV4
Reported symptoms
- Steering wheel seized while driving
- Warning lights indicating low steering power
- Intermittent loss of electric power steering
- Vehicle pulling to one side during operation
Pre-purchase check
Inspect the steering angle sensor and electric power steering system. Monitor for warning lights and investigate steering alignment and calibration.
STEERING: 6 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 26, median 26, and P75 26 miles.
VISIBILITY
Component Visibility - Sunroof and Window Issues
Reported symptoms
- Shattered sunroof without impact
- Water leaking into the cabin
- Power window inoperability
- Vibrating sound from the windshield area
Pre-purchase check
Inspect for water leaks, especially near bolts and screws. Check sunroof integrity and window mechanism functionality.
VISIBILITY: 6 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Abnormal Sounds and Power Issues
Reported symptoms
- Abnormal static sound when shifting gears
- Aggressive acceleration without warning
- Loud grinding sound from the engine
- Loss of motive power and stalling while driving or stationary
Pre-purchase check
Inspect the engine for abnormal sounds, check for any diagnostic trouble codes, and assess for potential ongoing issues related to transmission and fuel delivery systems.
ENGINE: 5 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel/Propulsion System Issues in 2021 Toyota RAV4 Hybrid
Reported symptoms
- Inaccurate gas gauge readings
- Gas tank not filling properly
- Difficulty refueling at gas stations
- Gas gauge reads incorrect fuel levels after filling up
Pre-purchase check
Inspect fuel system components for proper operation, including the fuel gauge sensor and tank venting system.
FUEL/PROPULSION SYSTEM: 5 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 28, median 46, and P75 65 miles.
OTHER / UNSPECIFIED
Spontaneous Glass Shattering of Sunroofs and Windows
Reported symptoms
- Glass shattering without impact or prior warning
- Loud bang or explosion sound when glass shatters
- Glass shards fall inside the vehicle
- Rattling noises from windows prior to shattering
Pre-purchase check
Check for signs of manufacturing defects or installation issues in sunroof and window assemblies. Evaluate for prior structural concerns or wear that may contribute to unexpected failure.
OTHER / UNSPECIFIED: 5 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Water Leakage in Doors and Windows
Reported symptoms
- Water accumulation in door cavities
- Abnormal sounds (slushing or swishing) from doors
- Water on window surfaces
- Fluid leakage from liftgate components
Pre-purchase check
Inspect door seals and drainage systems for obstructions or damage. Check for water accumulation inside door panels and liftgate components.
STRUCTURE: 5 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY
Rear View Mirror Vibration and Distortion
Reported symptoms
- Excessive vibration of exterior rear-view mirrors
- Distorted image in rear-view mirrors
- Difficulty judging position and speed of surrounding vehicles
- Hazardous visibility conditions affecting lane changes and merging
Pre-purchase check
Inspect mirror mounting studs and reinforcement brackets for stability. Verify if TSB T-SB-0079-20 applies to the vehicle and assess mirror functionality at various speeds.
VISIBILITY: 5 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 58750, median 81500, and P75 104250 miles.
ELECTRICAL SYSTEM
Corrosion of High Voltage Electrical System Components
Reported symptoms
- Hybrid system malfunction warning
- Loss of motive power at high speeds
- Steering wheel locking during power loss
- Disabling of traction control and AWD capability due to cable corrosion or failure of sensors/monitor systems like adaptive cruise control and collision avoidance warning systems
Pre-purchase check
Inspect the high voltage cables and connectors for excessive corrosion and electrical conductivity issues, particularly focusing on the underfloor harness and rear traction motor cable. Evaluate related vehicle systems for performance and safety risks.
ELECTRICAL SYSTEM: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 105000, median 105000, and P75 105000 miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance System Malfunctions
Reported symptoms
- Unexpected acceleration
- Brakes not engaging
- Erroneous collision warnings
- Abrupt steering motion without input from driver
Pre-purchase check
Have the forward collision avoidance system, braking system, and airbag deployment functionality inspected by a certified technician.
FORWARD COLLISION AVOIDANCE: 4 NHTSA complaints in this cluster, including 4 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 5011, median 10000, and P75 12500 miles.
SEAT BELTS
Seat Belt Issues
Reported symptoms
- Seat belt warning light illuminated with no occupant present
- Seat belt buckle failed to latch securely
- Seat belt assembly jammed in locked position
- Seat belt failed to retract during impact
Pre-purchase check
Inspect seat belt assembly for proper function and check for updates on recall parts availability.
SEAT BELTS: 4 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Door Lock Actuator Failure
Reported symptoms
- Front passenger door does not lock or unlock electronically
- Rear passenger-side door does not lock or unlock electronically
- Driver door does not lock or unlock with rest of vehicle's locks
- Warning beep sounds when attempting to lock vehicle indicating unsecured door, though doors appear locked
Pre-purchase check
Inspect all door lock actuators for proper functionality and verify if locking mechanism operates both manually and electronically. Check for any progressive failure across multiple doors.
ELECTRICAL SYSTEM: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Issues and Service Delays
Reported symptoms
- SRS Airbag malfunction warning
- Passenger airbag disabled
- Inability to complete recall repairs due to unavailability of parts
- Concerns about safety due to power failure risks during driving from traction motor cable corrosion issue
Pre-purchase check
Consumers should request a thorough inspection of the vehicle's electrical system and recall-related components, and inquire about their rights to temporary transportation during repairs.
ELECTRICAL SYSTEM: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction in 2021 Toyota RAV4 Models
Reported symptoms
- Power Steering Voltage Abnormality alert
- Malfunction in charging system warning
- Dashboard warning lights activating (e.g., tire pressure, check engine, ABS)
- Engine stops unexpectedly while driving or at a stoplight due to safety feature engagement
Pre-purchase check
Inspect electrical system components, including battery, alternator, and starter. Evaluate performance of automatic shut-off feature and associated warnings.
ELECTRICAL SYSTEM: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 38000, median 38000, and P75 38000 miles.
ELECTRICAL SYSTEM
Electrical System Malfunctions
Reported symptoms
- Sudden unintended acceleration
- Brake system failure
- Warning messages about electronic control and engine malfunctions
- Involuntary deceleration or acceleration during driving
Pre-purchase check
Consult a qualified technician to inspect the electrical system, focusing on throttle control, braking mechanisms, and error messaging systems.
ELECTRICAL SYSTEM: 3 NHTSA complaints in this cluster, including 2 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 10000, median 10000, and P75 10000 miles.
ELECTRICAL SYSTEM
Voltage Abnormality with Power Steering System
Reported symptoms
- Error message indicating voltage abnormality and low power steering while stopped
- Dashboard lights illuminated including message for unavailable parking hold
- Issues occur primarily at idle situations (stop lights or parked) when Start/Stop feature is active
- Intermittent inability to restart vehicle
Pre-purchase check
Inspect electrical system components including battery and alternator, particularly under conditions replicating the Start/Stop feature activation.
ELECTRICAL SYSTEM: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL SYSTEM
Fuel System Inaccuracy
Reported symptoms
- Fuel gauge displays inaccurate readings
- Fuel warning light illuminates intermittently
- Fuel tank fails to register correct fuel level
- Inability to pump expected fuel capacity (approximately 14.5 gallons)
Pre-purchase check
Inspect the fuel tank and fuel gauge system for accuracy and functionality.
FUEL SYSTEM: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel Capacity and Range Discrepancies
Reported symptoms
- Inaccurate fuel tank capacity during fill-up
- Discrepancy in advertised vs actual fuel range
- Fuel tank does not fill as advertised
- Reduced mileage range compared to expectations
Pre-purchase check
Inspect fuel tank for capacity compliance and fuel gauge accuracy; verify fill-up process and examine for potential design flaws.
FUEL/PROPULSION SYSTEM: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 140, median 277, and P75 414 miles.
GASOLINE
Fuel Gauge and Tank Capacity Issues
Reported symptoms
- Inaccurate fuel level readings
- Fuel warning light illuminating intermittently
- Inability to fill fuel tank to stated capacity
- Abnormal fuel odor inside vehicle
Pre-purchase check
Inspect fuel gauge functionality and fuel tank capacity based on manufacturer specifications. Check for potential fuel leaks or anomalies in the fuel system.
GASOLINE: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LANE DEPARTURE
Lane Departure System Failures
Reported symptoms
- Unintended steering pull to left or right
- Inability to control vehicle steering
- Vehicle deviation from lane boundaries
- Dashboard malfunctions related to steering assistance systems
Pre-purchase check
Inspect lane departure system calibration and functionality. Review related error codes from the vehicle's diagnostic system.
LANE DEPARTURE: 3 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 22, median 22, and P75 22 miles.
LATCHES/LOCKS/LINKAGES
Latches/Locks/Linkages Malfunction
Reported symptoms
- Door locks not functioning with key fob or door buttons
- Manual unlocking required
- Door flinging open while driving
- Inability to access driver's door from outside when locked
Pre-purchase check
Inspect door actuators and locking mechanisms for malfunctioning components; consider replacing faulty parts if failure is confirmed.
LATCHES/LOCKS/LINKAGES: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Malfunction
Reported symptoms
- Abnormal sounds when shifting to park or drive
- Vehicle jerking while accelerating
- Gear shifter disengaged preventing gear changes
Pre-purchase check
Inspect power train components, including transmission and shifter mechanisms, for signs of wear or failure.
POWER TRAIN: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Driver Seat Adjustment Mechanism Failure
Reported symptoms
- Seat stops moving forward and back on one side
- Seat is slow moving forward and backwards
- Seat becomes stuck and unable to move
- Loud noise when adjusting seat
Pre-purchase check
Inspect seat adjustment mechanism for gear damage and functionality; consider third-party assessments if dealer diagnostics are deemed unnecessary or costly.
SEATS: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 56000, median 56000, and P75 56000 miles.
SERVICE BRAKES
Brake System Failure
Reported symptoms
- Brake pedal fails to stop vehicle
- No warning light illuminated
- Abnormal noise when depressing brake pedal
- Parking brake utilized to slow and stop vehicle
Pre-purchase check
Inspect brake system and related components for proper function; check for error codes or abnormal wear.
SERVICE BRAKES: 3 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Door Lock Actuator Malfunction
Reported symptoms
- Driver door malfunction causing inability to unlock with key fob
- Front passenger door lock actuator failure
- Rear passenger door not locking or unlocking electronically
- Warning beep indicates doors are unsecured despite some appearing locked
Pre-purchase check
Inspect the door lock actuators for proper functionality and ensure manual locking mechanisms are operational.
STRUCTURE: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Spontaneous Sunroof Explosion
Reported symptoms
- Glass shattered and exploded outward
- Heard loud bang
- Glass pieces falling into the cabin
- No visible cause or impact from external objects
Pre-purchase check
Inspect the sunroof mechanism and glass integrity; consider reviewing similar complaints for patterns in failure.
STRUCTURE: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
TIRES
Tire Wear and Performance Issues
Reported symptoms
- Abnormal tread wear on tires
- Vibration and shaking while driving
- Tread separation
- Noisy brakes during operation
Pre-purchase check
Consider regular tire inspections to monitor tread depth and overall tire condition, particularly for vehicles experiencing vibrations or excessive wear.
TIRES: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 40000, median 40000, and P75 40000 miles.
VISIBILITY/WIPER
Spontaneous Glass Breakage
Reported symptoms
- Unexpected glass explosion
- Shattering of panoramic sunroof
- Shattering of passenger window
- Glass debris causing minor injuries
Pre-purchase check
Inspect glass components for signs of stress or defects; review installation and sealing.
VISIBILITY/WIPER: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag Deployment Failure
Reported symptoms
- Airbags did not deploy during collision
- Injuries sustained from impact due to non-deployment
- Lack of warning lights or service indications prior to collision
Pre-purchase check
Inspection of airbag system functionality and crash sensors is advised.
AIR BAGS: 2 NHTSA complaints in this cluster, including 2 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag Recall Delays
Reported symptoms
- No resolution for air bag recall
- Delayed remedy availability
Pre-purchase check
Monitor for updates regarding remedy availability and refer to official recall notices for the latest information.
AIR BAGS: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag Safety Recall Delays
Reported symptoms
- Open safety recall on vehicle
- Lack of available remedy for recall
- Concern for passenger safety
- Prolonged delay in resolution of recall
Pre-purchase check
Check for updates on recall status directly from the manufacturer or NHTSA. Monitor for any announcements regarding availability of remedies.
AIR BAGS: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Airbag System Malfunction
Reported symptoms
- None of the airbags deployed in a collision
- SRS Airbag System Malfunction alert displayed on dashboard
Pre-purchase check
It is recommended to have the airbag system inspected by a certified dealer, especially if a malfunction alert is displayed.
AIR BAGS: 2 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Passenger Airbag Defect
Reported symptoms
- Defective passenger airbag
- No remedy provided by manufacturer
- Consumer safety concerns regarding passenger transport
Pre-purchase check
Inspect airbag system functionality and check for recall status with the manufacturer.
AIR BAGS: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical Door Lock Mechanism Failure
Reported symptoms
- Rear passenger door lock actuator fails
- Front passenger door not unlocking
- Front passenger door not locking
- Door flinging open during driving
Pre-purchase check
Inspect door lock actuators and wiring connections for faults; check functionality of all door locking mechanisms.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical Fire Risks
Reported symptoms
- Smoke coming from vehicle
- Strong burning smell
- Visible flames coming from front or rear of vehicle
- Melted tail light or components
Pre-purchase check
Inspect electrical connections and components; check for signs of burn or melting; examine previous repairs related to the electrical system.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 2 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Hybrid System Malfunction Due to Corrosion
Reported symptoms
- Vehicle not drivable
- Warning message for hybrid system malfunction
Pre-purchase check
Inspect the high voltage harness connectors for signs of corrosion, particularly in areas prone to moisture exposure.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 8000, median 8000, and P75 8000 miles.
ENGINE
Coolant Bypass Valve Failure
Reported symptoms
- Engine Maintenance Required warning light
- Failure of the coolant bypass valve
Pre-purchase check
Inspect the coolant bypass valve and associated engine components for proper function and signs of wear.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Performance Issues
Reported symptoms
- Intermittent shuddering and vibration at low speeds
- Stumbles on moderate acceleration from slow speed
- Hesitation during shifting
- Unexpected loss of smooth power delivery or hesitation during acceleration
Pre-purchase check
Inspect transmission fluid condition and check for metal debris. Verify proper securement of air filter housing and assess overall engine performance.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 94000, median 94000, and P75 94000 miles.
ENGINE
Engine Stall During Gear Shift
Reported symptoms
- Sudden engine stall
- Engine shutdown without warning
- Dashboard message: 'Put Car in Park'
- Dashboard message: 'ENGINE STOPPED'
Pre-purchase check
Recommended to conduct a thorough diagnostic check focusing on transmission and engine control systems under real driving conditions.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 26, median 26, and P75 26 miles.
ENGINE
Hybrid System Malfunction
Reported symptoms
- Sudden loss of motive power
- Hybrid System Malfunction warning illuminated
- Check Engine light illuminated
- Entry into fail-safe mode or complete shutdown of vehicle
Pre-purchase check
Inspect the hybrid system components, especially the wire harness for signs of corrosion or damage.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Exterior Lighting Fire Hazards
Reported symptoms
- Water ingress in rear lights
- Light melting
- Smoke emission
- Car caught fire while parked
Pre-purchase check
Inspect the integrity of the rear lighting components for water intrusion and ensure proper sealing to prevent electrical failure.
EXTERIOR LIGHTING: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 2 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Corrosion of Rear Traction Motor Cable and High Voltage Harness
Reported symptoms
- Loss of AWD propulsion capability
- Loss of rear-wheel propulsion
- Reduced traction and stability in snow, ice, and wet conditions
- Adaptive cruise control system turning off unexpectedly with 'unavailable' warnings
Pre-purchase check
Inspect rear traction motor cable and high voltage harness for signs of corrosion and electrical connectivity issues.
FORWARD COLLISION AVOIDANCE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Excessive Braking by Adaptive Cruise Control
Reported symptoms
- Excessive braking force applied by adaptive cruise control when vehicle in front exits highway
- Abrupt braking required by following vehicles due to excessive braking
- Safety concerns related to potential rear-end collisions
Pre-purchase check
Conduct an inspection of the adaptive cruise control system, focusing on braking response and sensitivity settings.
FORWARD COLLISION AVOIDANCE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel Tank Capacity Discrepancy
Reported symptoms
- Low fuel light activates prematurely
- Less fuel fills than expected capacity
Pre-purchase check
Inspect the fuel tank capacity and fuel gauge readings for accuracy.
FUEL/PROPULSION SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 111, median 208, and P75 304 miles.
LANE DEPARTURE
Lane Departure Assist Malfunction
Reported symptoms
- Intermittent operation of lane keep assist
- Vehicle abruptly pulls out of lane
- Yanking steering wheel sensation
- Inconsistent lane keeping behavior on well-marked roads
Pre-purchase check
Check calibration of lane departure assist system and perform in-depth functionality test under various road conditions.
LANE DEPARTURE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LATCHES/LOCKS/LINKAGES
Locking Mechanism Failure
Reported symptoms
- Front driver’s side door fails to lock securely
- Rear hatchback door erroneously opens without action taken
Pre-purchase check
Inspect the locking mechanisms and electronic controls for functionality and possible malfunctions.
LATCHES/LOCKS/LINKAGES: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Delay in Recall Repairs and Lack of Communication
Reported symptoms
- No estimated arrival time for parts related to recalls
- Inconsistent communication from dealership staff
- Refusal to inspect safety-critical components
- Inability to provide loaner vehicles during recall repairs despite requests
Pre-purchase check
Consumers should escalate their concerns to Toyota customer service or regulatory bodies if they feel unsafe or dissatisfied with dealership responses regarding recalls.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Driver Side Mirror Shake and Noise in B Pillar
Reported symptoms
- Noise in the B pillar
- Driver side mirror shakes over bumps
- Amplified mirror shake at speeds over 50 mph
- Rattle from initial mileage of 22 miles
Pre-purchase check
Verify mirror stability and B pillar integrity; consider testing at varying speeds and road conditions.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 23, median 24, and P75 24 miles.
OTHER / UNSPECIFIED
Moonroof Explosion
Reported symptoms
- Moonroof exploded while driving
- Heard loud pop or explosion
- Glass moving around after explosion
Pre-purchase check
Inspect moonroof for any signs of prior damage or stress fractures, and consult dealership for further assessment.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 5, median 5, and P75 5 miles.
OTHER / UNSPECIFIED
Power Liftgate Malfunction
Reported symptoms
- Liftgate intermittently fails to open
- Liftgate opens partially and stops
- Beeping noise during malfunction
- Requires multiple attempts to open liftgate
Pre-purchase check
Inspect the power liftgate mechanism and electronic components; verify for software issues or faulty wiring.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Unauthorized Component Installation
Reported symptoms
- Unauthorized WiFi screw camera installation
- Presence of LED indicator on camera
- Unauthorized GPS tracker installation
Pre-purchase check
Inspect for unauthorized electronic devices and modifications, particularly around the rear view mirror and undercarriage.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Unintended Acceleration Issues
Reported symptoms
- Vehicle accelerated independently when shifting gears
- Loss of brake control during sudden acceleration
- Surging forward unexpectedly
- Minor injuries reported after crashes
Pre-purchase check
Inspect the vehicle's throttle and brake systems, and check for any electronic control module faults.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 2 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Water Leakage and Cooling System Issues
Reported symptoms
- Bad chemical smell in the vehicle
- Flooded back seat floor
- Repeated coolant leaks
- Check engine light activation
Pre-purchase check
Inspect for potential leaks in the cabin and cooling system, check for loose hoses and proper sealing of components.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 2, median 2, and P75 2 miles.
POWER TRAIN
Corrosion of Hybrid Power Train Components
Reported symptoms
- Vehicle experiencing hybrid warnings
- Vehicle stops running unexpectedly
- Excessive and dangerous corrosion of cables
- Sudden loss of propulsion capability (AWD) due to rear traction motor cable corrosion
Pre-purchase check
Inspect high-voltage cables and connectors for corrosion, particularly in hybrid systems. Check the functionality of the rear drive motor and related electrical systems as well.
POWER TRAIN: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 105000, median 105000, and P75 105000 miles.
POWER TRAIN
Intermittent Engine Stall on Shifting
Reported symptoms
- Sudden engine stall while shifting gears
- Dashboard warning message 'Put Car in Park' or 'ENGINE STOPPED'
- Loss of steering power message on dashboard
- Intermittent nature of the issue
Pre-purchase check
Consult dealership for thorough diagnostics and monitor for recurring incidents under similar driving conditions.
POWER TRAIN: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 26, median 26, and P75 26 miles.
POWER TRAIN
Power Train Performance Issues
Reported symptoms
- Intermittent shuddering
- Vibration at low speeds
- Loss of smooth power delivery
- Hesitation during acceleration from stop or slow speed
Pre-purchase check
Inspect transmission fluid condition and check for metal debris. Verify proper securing of air filter housing and assess effects on drivability.
POWER TRAIN: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 94000, median 94000, and P75 94000 miles.
SERVICE BRAKES
Brake Malfunction During Deceleration
Reported symptoms
- Sudden acceleration without driver input
- Brake hold feature failure
- Warning message for brake malfunction
- Inability to stop vehicle despite brake engagement attempts
Pre-purchase check
Inspect the brake system for any electronic or hydraulic faults. Check the auto-braking system for proper functionality and error codes.
SERVICE BRAKES: 2 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Service Brake Malfunction
Reported symptoms
- Brakes locking up unexpectedly during use
- Inability to brake properly
- Squeaking brakes
- Electrical system issues affecting dash panel and wipers
Pre-purchase check
Inspect the braking system software and components thoroughly for faults, as well as check the electrical system for anomalies.
SERVICE BRAKES: 2 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Power Steering Voltage Abnormality
Reported symptoms
- Vehicle randomly shuts off
- Power Steering Voltage Abnormality warning
- Power Steering Low warning
- Issues occur after automatic shut off feature engages
Pre-purchase check
Inspect power steering system and automatic shut-off feature; verify electrical components and battery condition.
STEERING: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Unexpected Acceleration During Operation
Reported symptoms
- Vehicle accelerates aggressively without driver input
- Brake pedal fails to decelerate vehicle leading to loss of control
Pre-purchase check
Inspect vehicle's speed control system and brake mechanism for malfunctions or faults.
VEHICLE SPEED CONTROL: 2 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control Malfunction
Reported symptoms
- Sudden acceleration of the vehicle
- Brakes failing to engage when needed
- Error messages indicating brake malfunction
- Unexpected high-speed movement while stationary using brake-hold feature
Pre-purchase check
Inspect the vehicle's speed control and braking systems, particularly the auto-braking and brake-hold features for potential failures or glitches.
VEHICLE SPEED CONTROL: 2 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Sunroof Shattering
Reported symptoms
- Loud bang or pop noise heard while driving
- Sunroof found shattered after the noise
- No visible external damage or cause
Pre-purchase check
Inspect sunroof for signs of impact or manufacturing defects, and check surrounding seals and components for any irregularities.
VISIBILITY/WIPER: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Windshield Cracking Issues
Reported symptoms
- Cracking starts from the bottom edge
- Cracking radiates towards the center
- No visible impact damage reported
Pre-purchase check
Inspect windshield for unseen manufacturing defects or related damage.
VISIBILITY/WIPER: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 8500, median 8500, and P75 8500 miles.
AIR BAGS
Air Bag Component Availability Issues
Reported symptoms
- Delayed repairs due to unavailability of parts
- Inability to resolve air bag issues for a prolonged period
Pre-purchase check
Verify parts availability with the manufacturer or authorized dealer before proceeding with repairs.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag Deployment Failure
Reported symptoms
- Air bag did not deploy during a crash
- Damage to front body parts in an accident
Pre-purchase check
Inspect air bag deployment sensors and associated wiring for faults or damage.
AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag Deployment Failure
Reported symptoms
- Air bags did not deploy during a crash
- Vehicle accelerated unexpectedly
- Auto brakes failed to engage
- Warning message on dashboard regarding engine malfunction
Pre-purchase check
Inspect the airbag system and electronic control systems for faults or failures.
AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 10000, median 10000, and P75 10000 miles.
AIR BAGS
Air Bag Deployment Failure
Reported symptoms
- Air bags did not deploy during a vehicle crash
- Safety belt did not function properly
- Injury due to impact with dashboard
Pre-purchase check
Inspect air bag system and seat belt mechanisms for correct functionality and deployment readiness.
AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag Deployment Issue
Reported symptoms
- Airbags unable to deploy
- Delay in repair of recall
Pre-purchase check
Inspect airbag system functionality and check recall status with manufacturer.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag Deployment Issues During Incident
Reported symptoms
- Loss of steering control
- Freewheeling movement of the vehicle
Pre-purchase check
Inspect the air bag system functionality and steering components to ensure proper operation.
AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag Manufacturing Defect
Reported symptoms
- Air bag fails to deploy during potential accident
- Concerns about personal safety while driving
Pre-purchase check
Inspect the air bag system for manufacturing defects and ensure proper functionality before driving.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag Non-Deployment and Engine Fire
Reported symptoms
- Air bags did not deploy during minor collision
- Engine compartment caught fire immediately after collision
- Fire spread rapidly to passenger compartment
- No warning lights indicated prior to incident
Pre-purchase check
Inspect fire barriers between engine and passenger compartment for failure; check air bag deployment sensors and system functionality.
AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag Recall Delays
Reported symptoms
- Inability to retrieve vehicle due to recall
- No fix or repair available
- Continued payment on car note without possession of vehicle
- Need for loaner vehicle due to recall issues
Pre-purchase check
Inspect airbag system status and manufacturer communications regarding recall updates.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag Remedy Unavailable
Reported symptoms
- Received recall notice
- Unable to remedy airbag issue before shipping vehicle
Pre-purchase check
Check with dealership for updates on airbag remedy availability and ensure compliance with recall before shipping.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag Sensor Error During Recall
Reported symptoms
- Error alert displayed on dashboard regarding airbag system
- Refusal from dealership to inspect airbag sensor for free due to recall
Pre-purchase check
Consumers should have the airbag system inspected at a certified dealership, especially when a recall is involved.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag System Failure Notification
Reported symptoms
- Dashboard notification of airbag system failure
- Notification obstructing odometer, speedometer, and gas meter
Pre-purchase check
Check the clock spring assembly and airbag system for faults.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bags Failed to Deploy
Reported symptoms
- Airbags did not deploy during collision
- Multiple vehicle impact
- Involved in rear-end collision while stationary
- Accident occurred in traffic
Pre-purchase check
Inspect airbag system for faults, including sensors and deployment mechanisms.
AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Airbag Deployment Failure
Reported symptoms
- Airbags did not deploy during a collision
- Faulty airbag message on dashboard
- Seatbelts released upon impact
Pre-purchase check
Inspect airbag system for error codes and functionality.
AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Airbag Deployment Failure
Reported symptoms
- Airbags failed to deploy during collision
- Head-on collision resulted in injuries
Pre-purchase check
Inspect airbag sensor and deployment system for faults and ensure all connections are secure.
AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Airbag Deployment Failure
Reported symptoms
- Passenger airbag failed to deploy during severe impact
- Visible damage to airbag wiring
Pre-purchase check
Inspect airbag wiring for cuts or damage, especially in the area of the impact.
AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Airbag Deployment Injury
Reported symptoms
- Abrasion on shin
- Development of wound
- Hematoma requiring medical intervention
- Need for surgery and skin graft
Pre-purchase check
Inspect airbag deployment mechanisms and surroundings for proper function and potentially harmful contact points upon deployment.
AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Airbags Not Deploying During Crash
Reported symptoms
- Airbags failed to deploy during collision
- Loss of vehicle control prior to collision
Pre-purchase check
Inspect the airbag system for any fault codes and verify deployment functionality during crash simulations.
AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Defective OCS Sensors in Air Bags
Reported symptoms
- No remedy provided for recall issue
- No further notice from manufacturer regarding inspection
- Long wait times for dealer response on defect status
Pre-purchase check
Monitor for updates from the manufacturer regarding remedy or inspection procedures.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Delay in Air Bag Sensor Recall Resolution
Reported symptoms
- Unresolved recall issue for air bag sensor
- Extended waiting period for a solution
Pre-purchase check
Inspect the status of the recall and ensure timely resolution by contacting the manufacturer.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Delayed Airbag Recall Response
Reported symptoms
- Safety recall notification regarding airbag issue
- Instructed not to use passenger seat until remedy is available
Pre-purchase check
Consumers should avoid using the passenger seat until the recall is addressed and the remedy is provided by the manufacturer.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Delayed Remedy for Air Bag Issue
Reported symptoms
- No timely remedy provided
- No updates on remedy status
Pre-purchase check
Check for manufacturer communications regarding remedy updates and timelines.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Knee Airbag Deployment Injuries
Reported symptoms
- Severe shin injuries
- Muscle and skin tears
- Bone exposure
Pre-purchase check
Inspect airbag deployment mechanism and ensure proper functioning during collisions.
AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Passenger Airbag Deployment Issue
Reported symptoms
- Passenger airbag may not deploy during an accident
- Manufacturer advises against having a passenger in the vehicle
Pre-purchase check
Check for pending recalls or updates regarding airbag deployment functionality.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Passenger Airbag Disabled Due to OCS Sensor Issue
Reported symptoms
- Front passenger seat unusable due to disabled airbag
- Constant beeping and alarming warnings regarding passenger airbag
- Prevents transportation of a passenger
Pre-purchase check
Consult with dealer or certified technician for OCS sensor inspection, despite recalls.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Passenger Airbag Recall Notification Delay
Reported symptoms
- Consumer unaware of airbag recall until vehicle servicing
- Lack of communication regarding recall resolution timeline
- Concern for passenger safety due to delayed repairs
- Request for financial assistance or discount on new vehicle due to safety issue
Pre-purchase check
Inspect for recall status and communication from manufacturer regarding repairs or replacements.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Possible Defective Front Passenger Airbags
Reported symptoms
- Defective airbag system reported
- Delay in remedying the issue
Pre-purchase check
Inspect the airbag system for functionality and any manufacturer recalls.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
SRS Airbag Malfunction Alert
Reported symptoms
- Alert indicating no seatbelt while wearing one
- SRS Airbag Malfunction warning displayed
Pre-purchase check
Inspect the airbag system and seatbelt sensors for faults or disconnection.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
SRS Error with Air Bags
Reported symptoms
- SRS error appeared on the dashboard
- Electrical issue related to air bag system
Pre-purchase check
Inspect steering column and associated electrical connections related to air bag system.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 29000, median 29000, and P75 29000 miles.
AIR BAGS
Unexpected Air Bag Deployment
Reported symptoms
- Air bags deployed unintentionally during a minor incident
- Damage limited to the side mirror, no significant impact to vehicle structure
Pre-purchase check
Inspect air bag sensor calibration and deployment criteria; review incident circumstances to assess appropriate deployment response.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Unexpected Airbag Deployment
Reported symptoms
- Airbags deployed without collision
- Airbags deployed during non-crash scenario
Pre-purchase check
Inspect airbag sensor system for faults and check for software updates.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Unresolved Airbag Recall
Reported symptoms
- Recall status remains unaddressed
- Continued uncertainty regarding airbag safety
Pre-purchase check
Verify recall status with the manufacturer and check for any updates regarding remediation.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Discharge
Reported symptoms
- Battery discharged after being parked for 7 days
- No dashboard displays
- No accessories left on
- No interior lights left on
Pre-purchase check
Inspect battery condition and electrical connections, verify parasitic draw
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Cruise Control Malfunction due to Electrical System Issues
Reported symptoms
- Cruise control suddenly quits working
- Alarms for hybrid system malfunction
- Cruise control malfunction
Pre-purchase check
Inspect electrical connections and ground integrity in the hybrid system for corrosion.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Driver's Door Electrical System Issues
Reported symptoms
- Rattling sound from driver's door when closed
- Significant shaking of rearview mirror while in motion
- Static or crackling sound from driver's door speaker when music is off
Pre-purchase check
Inspect the driver's door components, including the speaker connections and wiring, for secure attachment and damage.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failure
Reported symptoms
- Loss of steering control
- Freewheeling while driving
Pre-purchase check
Inspect electrical connections and components in the steering system.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failures
Reported symptoms
- Vehicle battery dead after 3 days of non-use
- Wireless charging inconsistent and overheating
- USB phone connection disconnects and reconnects
- Voice command prompt activated unexpectedly during USB connection and cannot exit display information mode','Remote start from fob not working','Lane departure system overly sensitive affecting steering control
Pre-purchase check
Inspect battery and electrical connections; check for firmware updates; ensure wireless charging pad is functioning and not overheating; evaluate USB port integrity; assess sensitivity settings for lane departure system.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Fire Incident
Reported symptoms
- Odor of burning rubber inside the cabin
- Visible flames from the engine compartment
Pre-purchase check
Inspect electrical system components for damage or faulty wiring, especially after recent repairs. Check for signs of overheating or burn marks in the engine compartment.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Hazard
Reported symptoms
- Vehicle shuts off while driving
- Engine sputters when pressing gas pedal
- Instrument cluster gauges get stuck
- Loss of power to the vehicle
Pre-purchase check
Inspect electrical connections, battery, and ECU for faults or corrosion.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Issues
Reported symptoms
- Vibrating sound from front driver's side windshield
- Loss of motive power while driving
- Vehicle stalls and can be restarted after several minutes
- Headlights fail to operate during loss of power
Pre-purchase check
Inspect electrical connections and components related to the power supply and ensure proper functionality of headlights during operation.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Reported symptoms
- Dash panel turns on and abruptly shuts down
- Intermittent wiper operation
- Squeaking brakes
Pre-purchase check
Inspect electrical connections and diagnostics of the dash panel and wiper system. Check brake functionality for abnormal sounds or performance.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Reported symptoms
- Engine stopped
- Steering power low message
- Engine jerking before shut off
- Check engine light on after incident, battery light on, steering light on
Pre-purchase check
Check electrical connections and components related to engine management and power steering in wet conditions.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Reported symptoms
- Engine stops intermittently
- Windshield cracked
- Low tire air pressure indicator appears sporadically
- Vehicle fails to start after battery replacement with message: 'IGNITION ON, Voltage abnormality steering power Low. Visit your Dealer.'
Pre-purchase check
Inspect electrical connections and battery integrity; conduct a diagnostic test for system faults.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunctions
Reported symptoms
- Malfunction warnings for pre-collision system
- AWD malfunction
- Engine malfunction
- Parking brake malfunction
Pre-purchase check
Inspect electrical connections and system integrity; consider checking for software updates or malfunction codes.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 2, median 2, and P75 2 miles.
ELECTRICAL SYSTEM
Electrical System Shutdown and Flickering Display
Reported symptoms
- Engine shuts off at stop signs or lights
- Automatic restart occurs
- Climate control display flickers while headlights are on
- Dashlights remain bright except flickering display
Pre-purchase check
Inspect electrical system for intermittent shutdowns and flickering displays, especially during restart events.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Smoke and Fire Risk
Reported symptoms
- Smoke from driver's side rear
- Flickering lights
- Potential steering issues
Pre-purchase check
Inspect electrical connections and components, especially at the driver's side rear, for signs of overheating or damage.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Whining Noise
Reported symptoms
- Whining noise from the electrical system
- Transmission jolt
- Transmission slipping
- Car not accelerating as expected
Pre-purchase check
Inspect the electrical system components, including wiring and connections, as well as the transmission for any signs of wear or malfunction.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Faulty Coolant Bypass Valve
Reported symptoms
- Service engine required notification when air conditioning is turned on
- Recalls related to coolant bypass valve issues
Pre-purchase check
Check for coolant bypass valve functionality and related electrical system notifications.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Intermittent Climate Control Module Failure
Reported symptoms
- Climate control module turns off sporadically
- Instrument panel is dim and numbers hard to see
Pre-purchase check
Inspect the climate control module and electrical connections related to the climate control system.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Intermittent Engine Stall During Directional Shifting
Reported symptoms
- Engine stalls unexpectedly during shifting from reverse to drive
- No prior dashboard warning lights or mechanical symptoms before stalling
- Messages displayed on information screen: 'Put Car in Park' or 'Shift into Park'
- Vehicle restarts immediately after shifting into Park
Pre-purchase check
Inspect electrical system for intermittent faults, particularly related to gear shifting and engine control unit responses.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Lane Keeping Assistance Malfunction
Reported symptoms
- Overcorrection by lane keeping assistance
- Steering pulls in opposite direction
- Inability to manually correct lane position
Pre-purchase check
Inspect the calibration and functionality of the lane keeping assistance system for proper operation and responsiveness.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Power Steering Light and Battery Charging Indicator Issues
Reported symptoms
- Power steering light flashes intermittently
- Battery charging indicator appears at the same time
- No unusual noises from the system
- Regular maintenance up to date
Pre-purchase check
Inspect the electrical system for potential wiring issues, check power steering fluid levels and battery connections.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 33000, median 33000, and P75 33000 miles.
ELECTRICAL SYSTEM
Steering Power Low & Engine Stopping
Reported symptoms
- Steering power low message appears
- Engine completely stops
Pre-purchase check
Inspect electrical system connections and battery functionality.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Weather Strip Design Flaw
Reported symptoms
- Water accumulation in back passenger door
- Potential damage to interior and electrical components
- Expensive repair costs noted at dealership
Pre-purchase check
Inspect weather strips for signs of wear or improper sealing, and check for water ingress in door and electrical components.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Carbon Monoxide Leak in Vehicle
Reported symptoms
- Carbon monoxide leak
- Hearing noises from drive train
- Unsafe driving conditions
Pre-purchase check
Inspect the vehicle for exhaust system issues and ensure proper sealing and ventilation.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Coolant Bypass Leak
Reported symptoms
- Pop up of 'Engine Maintenance Required' message
- Engine coolant leakage
Pre-purchase check
Inspect the coolant system for leaks, particularly around the bypass components.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Coolant Bypass Valve Malfunction
Reported symptoms
- Coolant bypass valve malfunction
- Engine maintenance required warning on dashboard for over a year
Pre-purchase check
Component may be requested for inspection at a qualified service center.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Coolant Bypass Valve Problem
Reported symptoms
- Coolant bypass valve malfunction
- Engine overheating
- Car unusable due to engine issues
Pre-purchase check
Inspect the coolant bypass valve for proper operation and check for any leaks or blockages in the cooling system.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Electrical Issue Leading to Engine Shut Off
Reported symptoms
- Car shuts off while driving
- Engine sputters when accelerating
- Instrument cluster gauges stick
- Loss of power to drive
Pre-purchase check
Inspect electrical connections and engine control unit for faults or short circuits.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Block Cracking
Reported symptoms
- Engine block cracked
- Coolant leaking
Pre-purchase check
Inspect engine block for cracks and coolant leaks, especially in cases with similar manufacturing dates as recalled units.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Fire Incident
Reported symptoms
- Smoke coming from the front of the vehicle
- Burning rubber smell
- Flames coming from beneath the front left bumper
- Rapid engulfment of the front of the vehicle
Pre-purchase check
Inspect for electrical or engine component failures, particularly in the front left area where the fire originated.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Fuel Leak
Reported symptoms
- Vehicle alert warning
- Check engine message
- Strong gasoline smell
- Visible gasoline puddle under hood
Pre-purchase check
Inspect engine and fuel lines for leaks, especially around electrical components.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 5000, median 5000, and P75 5000 miles.
ENGINE
Engine Malfunction and Stalling
Reported symptoms
- Pre-collision system malfunction warning
- AWD malfunction warning
- Engine malfunction warning
- Parking brake malfunction warning and lights on dashboard during operation or after repairs made to the vehicle. Stalling while driving and difficulty in restarting the vehicle.
Pre-purchase check
Inspect the fuel system, focusing on the fuel pump and related components, and check for any error codes that may indicate underlying issues.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 2, median 2, and P75 2 miles.
ENGINE
Engine Overheating and Check Engine Light Activation
Reported symptoms
- Check engine light illuminated
- Engine overheating
- Coolant leak suspected
Pre-purchase check
Inspect coolant bypass valve and associated hoses for integrity and connections; check for coolant leaks.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 2, median 2, and P75 2 miles.
ENGINE
Engine Overheating and Fire Incident
Reported symptoms
- Strange sounds from the engine
- Flashing warning lights on the dashboard
- Smoke coming from the engine area
- Fire starting from the bottom of the vehicle
Pre-purchase check
Inspect the engine for overheating signs, check for any fluid leaks, and assess electrical systems for potential faults.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Racing Incident
Reported symptoms
- Engine racing during low-speed maneuver
- Unintended forward movement
Pre-purchase check
Check throttle response and braking system functionality, especially during low-speed operations.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Shut Off During Stops
Reported symptoms
- Engine shuts off at stop signs or lights
- Automatic restart of engine
- Flickering climate control display when headlights are on
- Dash lights remain bright while controlling display flickers
Pre-purchase check
Inspect the engine restart system functionality and its interaction with the climate control display and headlights.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Stalling and Starting Issues
Reported symptoms
- Engine has stopped multiple times
- Cannot start engine
- Low tire air pressure indicator appears intermittently
- Voltage abnormality message displayed
Pre-purchase check
Inspect electrical connections and engine components for faults, and check for potential software issues that may affect engine performance.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Stoppage with Steering Message
Reported symptoms
- Steering power low message appears
- Engine completely stops
Pre-purchase check
Inspect power steering system and engine performance diagnostics.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Stopped with Low Steering Power
Reported symptoms
- Engine jerked aggressively before shutting off
- Received error message: 'Engine stopped, steering power low'
- Check engine light activated
- Battery light activated (despite battery testing fine)
Pre-purchase check
Inspect battery connections and ensure all electrical components are functioning properly.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Hybrid System Malfunction
Reported symptoms
- Hybrid system stopped working
- AWD system malfunction
- Automatic emergency brake inactive
- Engine light turned on
Pre-purchase check
Visit dealer for diagnostic inspection of the hybrid system and associated components.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Radiator Failure
Reported symptoms
- Pinhole leaks in radiator
- Overheating engine
- Low radiator fluid levels
- No warning prior to overheating
Pre-purchase check
Inspect radiator for signs of leaks or corrosion, especially in the pinhole areas.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 55000, median 55000, and P75 55000 miles.
ENGINE
Rear Traction Motor Cable Corrosion Handling
Reported symptoms
- Inability to repair due to parts unavailability
- Lack of inspection or evaluation of recalled part
- Concerns about safety regarding power failure
- Inconsistent information from dealership staff
Pre-purchase check
Consumers are advised to insist on inspection of recalled parts even if the dealership claims no loaner vehicles are available.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Service Engine Light Activation
Reported symptoms
- Service engine maintenance message
- Check engine light activation
- No diagnostic codes present
Pre-purchase check
Inspect the coolant bypass valve and related sensor functionality.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Timing Cover Seepage in Engine
Reported symptoms
- Timing cover seeping fluid
- Mechanic noted potential future leak
- Refusal to inspect gaskets or cracks
Pre-purchase check
Recommended to monitor for any changes and consider early inspection of timing cover and gaskets before warranty expiration.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 59150, median 59150, and P75 59150 miles.
ENGINE
Unexpected Acceleration during Low-Speed Maneuvering
Reported symptoms
- Vehicle lunges forward unexpectedly while turning slowly
- High speed experienced unexpectedly under low-speed conditions
- Vehicle jumps curb
- Vehicle runs over light brush
Pre-purchase check
Inspect engine control systems, throttle response, and any potential electronic control module issues that might contribute to unintended acceleration.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Electrical Fire in Exterior Lighting
Reported symptoms
- Smoke emanating from vehicle
- Burning rubber smell
- Flames beneath front left bumper
- Fire engulfing the front of the vehicle
Pre-purchase check
Inspect the fog light assembly and related wiring for damage or malfunction leading to potential electrical shorts.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Exterior Lighting Flicker During Auto Restart
Reported symptoms
- Headlights flicker when engine restarts at stop signs or lights
- Climate control display flickers while headlights remain bright
Pre-purchase check
Inspect the exterior lighting system and electrical connections for stability during engine restarts.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Exterior Lighting and Starting System Issues
Reported symptoms
- High beams fail to turn on in dark and rainy conditions
- Vehicle intermittently won't start
- Adaptive cruise control fails to stop before a standstill vehicle
Pre-purchase check
Check the functioning of exterior lighting systems and the starting mechanism. Also inspect the adaptive cruise control settings and responsiveness to surrounding vehicles.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
EXTERIOR LIGHTING
Ineffective LED Headlight Performance
Reported symptoms
- Ice covering headlight group
- Reduced illumination in dark
- Inadequate light spectrum for visibility
- Amplified difficulty identifying objects at night due to grime and ice
Pre-purchase check
Inspect headlight assembly for ice accumulation and assess light output efficacy in various conditions.
EXTERIOR LIGHTING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Carbon Monoxide Leak and Drive Train Noises
Reported symptoms
- Carbon monoxide leak in the vehicle
- Unusual noises from the drive train
- Inability to drive the car safely
Pre-purchase check
Inspect for sources of carbon monoxide intrusion and verify drive train components for abnormal sounds or issues.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Coolant Bypass Valve Issues
Reported symptoms
- Vehicle becomes unusable due to coolant bypass valve malfunction.
- Owner reports need for the vehicle to be operational.
Pre-purchase check
Inspect the coolant bypass valve for proper function and leaks.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Cruise Control Malfunction in Traffic
Reported symptoms
- Cruise control stops working in heavy traffic
- Car slows down when other vehicles are nearby
- Cruise control maintains speed only in light traffic conditions
Pre-purchase check
Check cruise control system functionality in varied traffic conditions.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Erratic Forward Collision Avoidance Activation
Reported symptoms
- Brakes automatically engaged without an obstacle present
- Cruise control engagement leads to unexpected braking
- Concern for safety due to potential rear-end collisions
Pre-purchase check
Check calibration of forward collision avoidance system and conduct real-world scenario testing with cruise control engaged.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance Malfunction
Reported symptoms
- Cruise control suddenly quits working
- Alarms for hybrid system malfunction
- Cruise control malfunction
Pre-purchase check
Inspect the ground connections and hybrid system components for corrosion and high voltage leaks.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance System Failure
Reported symptoms
- Minor collision occurred with fire outbreak
- Airbags did not deploy during collision
- Rapid spread of fire from engine to passenger compartment
- No warning lights on dashboard prior to incident
Pre-purchase check
Inspect the forward collision avoidance system for proper functionality and examine fire barriers between engine and passenger compartments.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance System Failure
Reported symptoms
- Cruise control did not slow the vehicle
- Brakes would not engage
- Inability to turn off cruise control
- Warnings displayed: ‘Cruise Control Inoperative’, ‘Brake Failure’, ‘Lane Departure’
Pre-purchase check
Check electronic control units and brake system functionality, as well as error logs from the vehicle's black box.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance System and Brake Failure
Reported symptoms
- Complete brake failure
- Forward collision warning system failure
- Automatic emergency braking system failure
- Brake pedal goes to the floor
Pre-purchase check
Examine the brake system components, including the brake lines, master cylinder, and electronic control modules related to collision avoidance systems.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Unexpected Abrupt Braking
Reported symptoms
- Car slams on brakes suddenly while driving at 40mph
- Pre-collision sensor activated with no obstacle present
- Electrical system flashed and shut off during braking
- Car became immobile for approximately 5 minutes
Pre-purchase check
Inspect the forward collision avoidance system and related electrical components for faults and possible software updates.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Acceleration Hesitation and Drivability Issues
Reported symptoms
- Stumbles on acceleration from low speed
- Hesitates when shifting gears
- Vehicle slams into lower gear when stopping
Pre-purchase check
Inspect air filter housing for secure connections and check for any related issues with the fuel/propulsion system.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Coolant Bypass Valve Issue
Reported symptoms
- Car is unusable
- Coolant leak potential
Pre-purchase check
Check the coolant bypass valve for defects or leaks.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel Gauge Inaccuracy
Reported symptoms
- Fuel gauge reads empty significantly sooner than expected
- Inability to fill fuel tank to its full capacity
- Dashboard estimate of miles to empty is inaccurate
Pre-purchase check
Inspect fuel gauge calibration and memory settings to ensure accurate readings and calculations for fuel levels and mileage.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 20, median 20, and P75 20 miles.
FUEL/PROPULSION SYSTEM
Fuel Leakage Detected
Reported symptoms
- Strong smell of gasoline
- Puddle of gasoline on engine
- Warning message on display screen
Pre-purchase check
Inspect fuel lines and connections for leaks, check the integrity of engine components near the fuel system.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 5000, median 5000, and P75 5000 miles.
FUEL/PROPULSION SYSTEM
Fuel Pressure Line Failure
Reported symptoms
- Fuel leak from the pressure line
- Decreased fuel efficiency
- Potential smell of gasoline in the area
Pre-purchase check
Inspect fuel pressure lines for leaks or damage and ensure proper sealing and fittings.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel/Propulsion System Fire Incident
Reported symptoms
- Fire in engine compartment
- Fire spreading to passenger compartment
- No prior warning lights or dashboard alerts
Pre-purchase check
Inspect the integrity of fire barriers between engine and passenger compartments and assess for any systemic failures in the fuel/propulsion system.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Hybrid System Corrosion and Shutdown
Reported symptoms
- Hybrid warnings appear
- Vehicle suddenly stops running
- Sudden shutdown at highway speeds
- High-voltage components experiencing corrosion
Pre-purchase check
Inspect high-voltage cables and connectors for signs of corrosion or damage, especially where they are exposed to environmental factors.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 105000, median 105000, and P75 105000 miles.
FUEL/PROPULSION SYSTEM
Hybrid System Failure
Reported symptoms
- Vehicle not drivable
- Corrosion at high voltage harness connector
Pre-purchase check
Inspect high voltage harness connections for corrosion and ensure proper sealing.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 8000, median 8000, and P75 8000 miles.
FUEL/PROPULSION SYSTEM
Inability to Fully Fill Fuel Tank
Reported symptoms
- Fuel tank does not fill completely
- Pump shuts off before tank is full
- Reported fuel capacity lower than expected
Pre-purchase check
Check fuel tank for blockages or issues with the fuel nozzle.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Steering Power Low and Engine Stop
Reported symptoms
- Steering power low message appears
- Engine completely stops
Pre-purchase check
Inspect the fuel/propulsion system for issues affecting engine performance and steering control.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Unexpected Acceleration During Parking
Reported symptoms
- Engine racing when applying brakes
- Inability to stop vehicle smoothly
- Vehicle moving unexpectedly into barriers
Pre-purchase check
Recommendation to inspect fuel system and throttle control mechanisms, focusing on acceleration responses during low-speed maneuvers.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LANE DEPARTURE
Lane Departure Assistance Loss of Control
Reported symptoms
- Loss of vehicle control during activation of lane assistance feature
- Accident involvement at high speed while lane departure was active
- Failure of airbags to deploy during the crash
Pre-purchase check
Inspect the functionality of the lane departure assistance system and airbag deployment sensors.
LANE DEPARTURE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LANE DEPARTURE
Lane Departure Feature Malfunction
Reported symptoms
- Lane correction feature activated unexpectedly
- Vehicle pulled hard to the right side into road signs
- Extensive damage to the right side of the car
Pre-purchase check
Inspect the lane departure system for calibration issues and responsiveness to road conditions.
LANE DEPARTURE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LANE DEPARTURE
Lane Departure System Sensitivity and Electrical Issues
Reported symptoms
- Vehicle battery completely dead after only 3 days of not being driven
- Wireless charging does not charge consistently
- USB phone connection randomly disconnects and reconnects
- Voice command prompt activated intermittently and remains active during phone connection through USB communications interface causing display issues and inability to exit to see information display effectively and accurately, frustratingly hindering user experience due to malfunctioning interfaces and prompts/commands activation errors/failures leading to frustrated users unable to navigate effectively and causing potential distractions or unsafe driving due to inability to complete tasks effectively when concerning phone and interfacing systems/support connected and programming concerns/disruptions interfering with seamless user interface interactions and needs/requirements to take control and direct accurate commands/voice prompt inputs effectively that can guide toward ideal settings and controls for intended usage of vehicle's capabilities supporting tech driving enhancements or enjoyment. Remote start from fob will not work repeatedly, causing frustration and hindering access. Lane departure system sensitivity resulting in unaddressed countersteering issues in which system takes over steering, causing potentially unsafe driving experience if driver is not prepared to engage quickly to regain control.
Pre-purchase check
Check battery functionality and electrical connections. Test wireless charging and USB connectivity for consistent operation. Assess the settings and sensitivity level of the lane departure system to evaluate its responsiveness and driver interaction effectiveness.
LANE DEPARTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LANE DEPARTURE
Lane Departure System Visibility and Audio Alert Issues
Reported symptoms
- No audio warning for lane departure alerts
- Blind spot monitoring flashing is not visible in direct sunlight
- Audio alert is limited to cross traffic alerts instead of lane departure
Pre-purchase check
Check the visibility of alert indicators under direct sunlight and assess audio alert functionality specifically for lane departure warnings.
LANE DEPARTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LATCHES/LOCKS/LINKAGES
Front Door Lock Mechanism Failure
Reported symptoms
- Passenger front door actuator does not lock
- Passenger front door actuator does not unlock
Pre-purchase check
Inspect the front door lock actuator for proper function and alignment.
LATCHES/LOCKS/LINKAGES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LATCHES/LOCKS/LINKAGES
LATCHES/LOCKS/LINKAGES Issues
Reported symptoms
- Gear shift makes noise when shifting from park to drive
- Keyless entry malfunctions by not unlocking or locking correctly from the driver's side
- Key fob requires multiple attempts to function properly
- Passenger door not unlocking when driver door is unlocked
Pre-purchase check
Inspect the latches and locks for wear and alignment; check the battery life of the key fob and electronic connections for any loose wiring.
LATCHES/LOCKS/LINKAGES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Air Conditioning System Malfunction
Reported symptoms
- AC blowing warm air
- Inability to maintain cool temperatures in the vehicle
Pre-purchase check
Recheck the air conditioning system for refrigerant levels and potential leaks, especially after dye has been added to track leaks.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Airbag Deployment Concern
Reported symptoms
- Inability to schedule recall appointment due to lack of remedy
- Uncertainty regarding airbag deployment
- Concerns about airbag safety in case of an accident
Pre-purchase check
Contact authorized dealer or manufacturer for updates on recall status and any available remedies.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Backup Camera Visibility Issue
Reported symptoms
- Inability to see full backup camera view due to obstruction from rear license plate installation
- Partial screen visibility with rear license plate obstructing 1/4 of the camera view
Pre-purchase check
Inspect the positioning of the rear license plate and its impact on backup camera visibility.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Brake Failure
Reported symptoms
- Brake failure while attempting to park
- Unexpected acceleration leading to collisions with objects
- Inability to stop the vehicle in controlled environments
Pre-purchase check
Inspect the brake system for any faults or malfunctions, including brake pads, fluid, and electronic controls.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 12, median 12, and P75 12 miles.
OTHER / UNSPECIFIED
Charging System Malfunction
Reported symptoms
- Malfunction in the charging system notification
- Dashboard lights illuminated (including tire pressure, traction control, check engine, ABS, brake, battery light)
- Messages indicating parking brake malfunction, pre-collision malfunction, brake power low, secondary collision brake system malfunction, antilock brake system malfunction, voltage abnormality, steering power low
- Engine stopped automatically as emergency brakes engaged at a red light
Pre-purchase check
Inspect the vehicle's charging system components, including the battery, alternator, and related wiring for potential failures or faults.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 38000, median 38000, and P75 38000 miles.
OTHER / UNSPECIFIED
Coolant Bypass Valve Issue
Reported symptoms
- Warning: Engine Maintenance Required
- Engine overheating risk
Pre-purchase check
Inspect the coolant bypass valve for proper function and leaks.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Coolant Bypass Valve Issues
Reported symptoms
- Engine maintenance required light on dashboard
- Coolant bypass valve malfunction
Pre-purchase check
Inspect coolant system for leaks and functionality of the bypass valve.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Cracked Passenger Heated Side Mirror
Reported symptoms
- Mirror cracks in cold weather while heating
- Visual signs of crack appearing during use
Pre-purchase check
Inspect the heated mirror for cracks and ensure it is not exposed to extreme cold while powered on.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Damaged Air Conditioning Condenser
Reported symptoms
- Loss of cooling function
- Potential fogging of windows
- Increased driver fatigue or discomfort
Pre-purchase check
The damaged condenser is currently installed in the vehicle and can be inspected upon request.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Delayed Remedy for Occupant Classification System Safety Recall
Reported symptoms
- Risk of airbag malfunction in the event of a crash
- Potential for injury due to non-deployment of airbag
Pre-purchase check
Monitor for updates regarding the safety recall and seek immediate remediation once available.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Driver's Door Malfunction
Reported symptoms
- Rattling sound from driver's door when closed
- Significant shaking of rearview mirror while in motion
- Static or crackling sound from speaker when music is off
Pre-purchase check
Inspect driver's door components for loose parts or misalignment and check speaker connections for potential issues.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Electrical and Adaptive Features Malfunction
Reported symptoms
- High beams fail to activate during night and rainy conditions
- Vehicle intermittently fails to start
- Adaptive cruise control does not function properly under certain conditions
Pre-purchase check
Inspect electrical systems related to lighting and starting mechanism. Test adaptive cruise control functionality and responsiveness under various driving conditions.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Engine Fire Incident
Reported symptoms
- Strange sounds while driving
- Warning lights flashing
- Smoke emanating from vehicle
- Fire starting from the underside of the vehicle
Pre-purchase check
Inspect wiring and engine components for damage that could lead to overheating or fire risk. Verify the functioning of warning systems and lights.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Engine Shutdown with Steering Loss
Reported symptoms
- Engine stopped
- Steering power low
- Jerkiness in engine
- Check engine light on at shutdown time (during event)
Pre-purchase check
Inspect electrical connections and components related to engine management and power steering systems, especially after rain exposure. Also, conduct a thorough diagnostic to check for any error codes that may have been logged during the incident.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Faulty Coolant Bypass Valve
Reported symptoms
- Service engine required notification when air conditioning is turned on
- Coolant system issues
Pre-purchase check
Inspect coolant bypass valve and diagnostic codes related to engine performance.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Faulty Falcon Tires
Reported symptoms
- Tire blowout
- No previous service warnings
- Problems reported under 36K miles
Pre-purchase check
Inspect the tires for wear and integrity before long trips, especially after 36K miles.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 50000, median 50000, and P75 50000 miles.
OTHER / UNSPECIFIED
Fuel Leak from Engine Compartment
Reported symptoms
- Strong gasoline smell
- Puddle of gasoline in engine compartment
- Warning message 'Vehicle Alert' regarding engine, throttle, or transmission
Pre-purchase check
Inspect for fuel line integrity, potential leaks near the fuel injectors, and check the engine compartment for any signs of gasoline pooling or abnormal conditions.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 5000, median 5000, and P75 5000 miles.
OTHER / UNSPECIFIED
Loss of Traction in Vehicle
Reported symptoms
- Vehicle loses traction regularly
- Loss of traction occurs in dry conditions
- Traction loss happens while braking
- Traction control loss noted on small bumps
Pre-purchase check
Inspect the traction control system and AWD functionality, assess brake performance, and check for software updates or known issues related to traction management.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Low Coolant Levels
Reported symptoms
- Low coolant levels reported in multiple vehicles
- Comparison of coolant levels among different models and trims
Pre-purchase check
Inspect coolant reservoir levels and evaluate for potential leaks or evaporation issues.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 3199, median 3199, and P75 3199 miles.
OTHER / UNSPECIFIED
Mirror Vibration at Speed
Reported symptoms
- Both side mirrors shake at 40 miles per hour or above.
- Vibrations noticeable during driving at higher speeds.
Pre-purchase check
Inspect the mirror mounts and adjust or replace as necessary to reduce vibration.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 40, median 40, and P75 40 miles.
OTHER / UNSPECIFIED
Multiple Malfunction Warnings and Vehicle Stalling
Reported symptoms
- Pre-collision system malfunction warning
- AWD malfunction warning
- Engine malfunction warning
- Parking brake malfunction warning
Pre-purchase check
Conduct a thorough diagnostic to identify the underlying issue causing multiple warning lights and vehicle stalling.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 2, median 2, and P75 2 miles.
OTHER / UNSPECIFIED
Multiple Mechanical Issues with Vehicle
Reported symptoms
- Engine has stopped multiple times
- Windshield cracked
- Low tire air pressure indicator appears intermittently
- Vehicle cannot start after battery replacement; ignition display shows voltage abnormality and steering power low
Pre-purchase check
Inspect ignition system, battery connection, and tire pressure monitoring system. Check for any electronic faults in the vehicle's control modules.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Obstructed Forward Visibility
Reported symptoms
- Extremely poor right forward visibility
- Obstruction by hood
- Obstruction by A pillar
- Obstruction by mirrors (rearview and front side)
Pre-purchase check
Inspect the design and alignment of the hood, A pillar, and mirrors for clear sightlines.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Overstated Fuel Range Claims
Reported symptoms
- Reported HV range not aligning with actual mileage
- Discrepancy between advertised and real-world fuel range
- Concern about running out of fuel on long trips
Pre-purchase check
Review fuel range calibration and testing methods used in marketing claims.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 4, median 4, and P75 4 miles.
OTHER / UNSPECIFIED
Rear Door Egress Issue
Reported symptoms
- Rear doors cannot be opened from inside or outside when locked
- Lack of emergency egress from rear seats
- No key cylinder for manual unlocking
- Similar issue reported in other car brands
Pre-purchase check
Check the locking mechanism and accessibility of rear doors under normal and emergency conditions.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Rear Windshield Shattering
Reported symptoms
- Rear windshield shattered while parked
- Pieces of windshield falling off after closing passenger doors
Pre-purchase check
Inspect rear windshield for installation quality and check for signs of stress or damage around the edges.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Roof Leak Issue
Reported symptoms
- Water damage to headliner
- Leaks when subjected to pressure
Pre-purchase check
Inspect the roof and seals under pressure to reproduce the leak.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Roof/Water Sealing System Failure
Reported symptoms
- Water intrusion into vehicle interior
- Visible mold growth
- Interior deterioration
- Foul odor inside vehicle
Pre-purchase check
Request inspection for water sealing system and check for mold contamination.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Steering Warning Light Activation
Reported symptoms
- Steering warning light activates in stopped traffic
- Warning light turns off while driving
- Message displays 'voltage abnormally steering power low'
Pre-purchase check
Inspect the power steering system and electrical connections related to the steering system. Consider checking for intermittent electrical issues or software updates.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Sunroof Integrity Issue
Reported symptoms
- Sunroof blew out unexpectedly during operation.
- No apparent cause of failure reported.
Pre-purchase check
Check sunroof seals and hardware for integrity and proper installation. Inspect glass for any structural weaknesses or impact marks.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Transmission Shuddering and Vibration
Reported symptoms
- Intermittent shuddering
- Vibration at low speeds
- Hesitation during acceleration
Pre-purchase check
Inspect for dark transmission fluid and metal debris; assess transmission condition for potential failure.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 94000, median 94000, and P75 94000 miles.
OTHER / UNSPECIFIED
Unspecified Component Issue
Reported symptoms
- No specific symptoms reported.
- Complaint notes indicate there is no identifiable problem.
Pre-purchase check
Conduct a thorough inspection of all components for any anomalies, even though no specific issues are reported.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Vehicle Fire Incident
Reported symptoms
- Car was parked with the engine off and caught fire
- Rear tail light melted and was on fire
- Billowing smoke from the sides of the hatch
Pre-purchase check
Have the vehicle inspected by a qualified technician to determine the cause of the fire and assess any damage.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Water Accumulation in Doors
Reported symptoms
- Water becoming stuck in back passenger door
- Potential for leaks in all doors and roof
- Risk of damage to interior and electrical components
Pre-purchase check
Inspect weather stripping around doors for signs of wear or misalignment, and monitor for water accumulation in door frames.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Water Intrusion and Sensor Malfunction
Reported symptoms
- Water sloshing inside passenger door
- Water leaking from door seal when pulled
- Rear seatbelt sensor activates with no passenger present
Pre-purchase check
Inspect door seals for gaps or damage and check the rear seatbelt sensor functionality.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Water Leakage
Reported symptoms
- Vehicle leaks water during heavy rain
- Water leakage after car wash
Pre-purchase check
Check seals and gaskets for wear or damage.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Water Leakage into Cabin
Reported symptoms
- Water leaking into the cabin from around the roof rails
- Potential risk of water ingress into side airbag system
Pre-purchase check
Inspect roof rails for proper sealing and integrity. Check for any signs of water damage in the cabin area, particularly near airbag components.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Windshield Cracking
Reported symptoms
- Fine cracks spreading on windshield
- Crack appearing without external impact
- Crack occurrence while parked in garage
Pre-purchase check
Inspect the windshield for fine cracks and assess for potential environmental factors contributing to the damage.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
ABS Light Activation
Reported symptoms
- ABS lights remain illuminated after purchase
- Warning indicators present on dashboard
Pre-purchase check
Inspect the ABS system for faults or wiring issues; check for codes related to ABS functionality.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Carbon Monoxide Leak from Power Train
Reported symptoms
- Noises from the drive train
- Carbon monoxide leak in vehicle
- Safety concerns regarding vehicle operation
Pre-purchase check
Inspect power train components for potential leaks and perform carbon monoxide testing in the vehicle cabin.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Coolant Bypass Valve Malfunction
Reported symptoms
- Warning alert 'engine maintenance required' on dashboard for over a year
- Coolant bypass valve malfunction confirmed by service manager
Pre-purchase check
Recommend inspection of the coolant bypass valve and verification of warning alerts by a qualified service technician.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Lurching Issue
Reported symptoms
- Sudden lurching when slightly accelerating from a rolling stop
- Inconsistent replicability of the issue
Pre-purchase check
Monitor for patterns in driving conditions and report any recurring incidents to the dealer.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Malfunction During Reversing
Reported symptoms
- Vehicle unexpectedly moves while in park or reverse
- Delayed reaction in gear engagement
- Incident occurred with door open
Pre-purchase check
Check power train components and transmission engagement mechanisms for potential faults.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Noise and Keyless Entry Malfunction
Reported symptoms
- Noise when shifting gears from park to drive
- Keyless entry malfunctions from driver's side, locking instead of unlocking
- Delay in response of keyless entry system
Pre-purchase check
Check the gear shift mechanism for proper function and inspect the keyless entry system for signal transmission issues from the driver's side.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Rolling Incident
Reported symptoms
- Vehicle rolled while in Park position
- Automatic hand brake engaged but failed to hold vehicle stationary
Pre-purchase check
Inspect the power train and braking system for functionality and safety compliance.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Voltage Abnormality
Reported symptoms
- Voltage abnormality error message
- Power steering low error message
- Car unable to restart immediately
- Dashboard lights illuminated including parking hold unavailable
Pre-purchase check
Inspect the power train electrical system for anomalies and verify connections. Check for fault codes and consider comprehensive electrical diagnostics despite no visible battery issues.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Whining Noise and Transmission Issues
Reported symptoms
- Whining noise from power train
- Transmission jolting/slipping
- Poor acceleration
- Bad CV axles
Pre-purchase check
Inspect the power train components for unusual noises and check transmission functionality. Verify the condition of CV axles and tire quality.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Transmission Failure
Reported symptoms
- Transmission failure at high mileage (105,000 miles)
- High replacement cost estimates ($8000)
Pre-purchase check
Inspect for signs of transmission wear and analyze fluid condition.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 105000, median 105000, and P75 105000 miles.
POWER TRAIN
Transmission Failure
Reported symptoms
- Complete transmission failure
- Multiple warning lights illuminated while driving
Pre-purchase check
Vehicle available for inspection to assess transmission condition and warning light triggers.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 42245, median 42245, and P75 42245 miles.
POWER TRAIN
Transmission Issues and Steering Vibration
Reported symptoms
- Transmission jerking
- Transmission slipping
- Vibration in steering at high speeds (60-80 mph)
- Sudden lunging forward when gas saver light activates
Pre-purchase check
Inspect transmission system for jerking and slipping issues; check for any loose components in the steering assembly and monitor vehicle behavior at high speeds.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Unexpected Acceleration while Turning
Reported symptoms
- Vehicle lunged forward unexpectedly
- Uncontrolled movement into undesired areas
- Vehicle jumped curb
- Vehicle traveled forward at increased speed
Pre-purchase check
Inspect throttle response, software calibration, and power train components for abnormalities.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEAT BELTS
Seat Belt Malfunction
Reported symptoms
- Safety device failure during accident
- Airbags did not deploy
- Seat belt did not secure properly
Pre-purchase check
Inspect seat belt mechanism and airbag system for proper functionality and deployment.
SEAT BELTS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEAT BELTS
Seat Belt Release Upon Impact
Reported symptoms
- Seat belts released during impact
- Faulty airbag message displayed on dashboard
- Airbags did not deploy during the crash
Pre-purchase check
Inspect the seat belt mechanisms for proper function and check the airbag system for diagnostic errors.
SEAT BELTS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEAT BELTS
Seat Belt and Airbag Warning
Reported symptoms
- Seatbelt light beeping
- Airbag malfunction warning on dashboard
Pre-purchase check
Inspect the seatbelt system and airbag functionality, particularly in relation to air quality and humidity conditions.
SEAT BELTS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEAT BELTS
Seatbelt Warning System Malfunction
Reported symptoms
- False alert for seatbelt status when seatbelt is engaged
- SRS Airbag Malfunction warning displayed
Pre-purchase check
Inspect seatbelt sensors and wiring for faults or disconnections.
SEAT BELTS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Driver Seat Adjustment Failure
Reported symptoms
- Driver seat locked in full forward position
- Inability to adjust seat for larger driver
- Seat track failed
Pre-purchase check
Inspect seat track mechanism for wear and functionality, especially after 76,000 miles of use.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 76000, median 76000, and P75 76000 miles.
SEATS
Driver Seat Mechanism Failure
Reported symptoms
- Seat stopped moving forward or backward
- Lagging noise during movement
- Feeling of jumping or jerking motion
Pre-purchase check
Inspect the seat track and bottom frame for damage or mechanical failure.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Driver Seat Power Motor Failure
Reported symptoms
- Repeated failure of driver's seat power motor
- Replacement of motor multiple times within short mileage
Pre-purchase check
Inspect the driver's seat power motor and associated wiring for defects or weak points, especially if replacements have occurred multiple times.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 27000, median 27000, and P75 27000 miles.
SEATS
Driver's Seat Malfunction
Reported symptoms
- Seat will not move backwards and forwards
- Seat rotates left and right
- Driver's positioning is unsafe
Pre-purchase check
Inspect seat rail mechanisms for any obstructions or damage that prevent movement.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Driver's Side Electronic Seat Malfunction
Reported symptoms
- Electronic seat does not move forward or backward
- Seat is completely non-functional
Pre-purchase check
Inspect the electronic seat mechanism and associated wiring for faults or damage.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 24337, median 24337, and P75 24337 miles.
SEATS
Front Driver's Seat Sticking and Water Leak
Reported symptoms
- Front driver’s seat became stuck while driving
- Water leaking into vehicle from front driver’s and passenger sides
- Puddles of water in front driver’s and passenger’s seats
- Abnormal odor from water accumulation
Pre-purchase check
Inspect for water ingress in the cabin and check the condition of the A/C system and related components.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Front Seat Movement Issue
Reported symptoms
- Grinding noise when moving the front seat back and forth
- Inability to adjust the front seat position
Pre-purchase check
Inspect the seat tracks and mechanisms for obstruction or damage that may cause grinding noises.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Passenger Air Bag Sensor Recall Delay
Reported symptoms
- Passenger seat sensor malfunction
- Inability to safely use front passenger seat
- Long wait times for remedy or response from manufacturer
Pre-purchase check
Keep track of recall notices and follow up with the dealership for updates on remedy availability.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Passenger Airbag Deployment Issue
Reported symptoms
- Passenger airbag may not deploy during an accident
- Manufacturer has not provided a remedy for the issue
- Recommended action is to avoid having a passenger in the vehicle
Pre-purchase check
Inspect passenger airbag system functionality and check for any recalls or updates from the manufacturer regarding airbag deployment.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Power Seat Adjuster Failure
Reported symptoms
- Power seat adjuster is unresponsive
- Unable to adjust seat position for safe driving
Pre-purchase check
Inspect the power seat adjuster mechanism and wiring for damage or faults.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Power Seat Malfunction and Poor Ergonomics
Reported symptoms
- Malfunctioning power seat movement
- Back pain due to seat design
Pre-purchase check
Inspect the power seat mechanism for cheap plastic components and evaluate ergonomic support features.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Seat Adjustment Mechanism Failure
Reported symptoms
- Inability to adjust the driver's seat position
- Mechanical failure of plastic gears
- Seat remains in fixed position
Pre-purchase check
Inspect the seat adjustment mechanism, focusing on the plastic and metal gears for wear or damage.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Seat Adjustment Mechanism Failure
Reported symptoms
- Seat is not adjustable
- Inability to reach gas or brake pedals
Pre-purchase check
Inspect the plastic gear mechanism controlling the seat adjustment for damage or failure.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Seat Memory Button Illumination Issue
Reported symptoms
- Memory seat buttons do not illuminate at night
- Potential risk of driver injury from unintentional seat movement
Pre-purchase check
Check functionality of seat memory buttons and consider illumination for nighttime visibility.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Seat Safety Issue and Recall Delays
Reported symptoms
- Lack of repair for recalled component
- Inability to use vehicle due to recall
- Ongoing payment obligation for non-operational vehicle
- Dependency on loaner vehicle for essential transportation
Pre-purchase check
Check for updates on the recall repair timeline and available options from the manufacturer.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Brake Deceleration Issue
Reported symptoms
- Decreased rate of deceleration while braking over bumps
- Brake pedal depression remains constant during deceleration issue
Pre-purchase check
Check brake system for proper function and inspect components for wear and abnormal response under varying road conditions.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Brake Failure
Reported symptoms
- Inability to engage brakes
- Vehicle not stopping at traffic signal
- Collision with another vehicle
- Airbag deployment failure
Pre-purchase check
Inspect brake system for defects and ensure proper functionality of airbag deployment system.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Brake Failure with No Prior Warning
Reported symptoms
- Brakes completely failed when engaged
- Brake pedal goes to the floor
- No warning lamps or messages prior to failure
- Related systems (forward collision warning, automatic emergency braking) also failed
Pre-purchase check
Inspect brake system thoroughly for any signs of mechanical failure or fluid leaks. Check the functionality of the forward collision warning and automatic emergency braking systems as well.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Brake Performance Issue in Inclement Weather
Reported symptoms
- Brakes feeling unresponsive during braking efforts
- Car speeding up instead of slowing down when brakes are applied
Pre-purchase check
Inspect brake system and components, especially under wet or snowy conditions, for potential malfunctioning or efficiency issues.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Braking System Warning and Grinding Noise
Reported symptoms
- Brake lights illuminate while driving
- Grinding sound from front brakes
Pre-purchase check
Check the secondary brake system and inspect for possible warning signals on the dashboard.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Excessive Braking Force by Adaptive Cruise Control
Reported symptoms
- Adaptive cruise control applies excessive braking force unexpectedly
- Concern of abrupt braking from following vehicles
- Safety risk of potential rear-end collisions
Pre-purchase check
Inspect and evaluate the calibration of the adaptive cruise control system to ensure proper braking response.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Parking Brake Malfunction
Reported symptoms
- Warning message for parking brake malfunction
- Car needs to be turned off and then on to reset warning
Pre-purchase check
Request an urgent inspection from the dealer to address the parking brake issue.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 4000, median 4000, and P75 4000 miles.
SERVICE BRAKES
SERVICE BRAKES FAILURE
Reported symptoms
- Brakes do not engage when pressed
- Brake pedal goes to the floor without stopping vehicle
- Vehicle requires emergency brake assistance to stop
Pre-purchase check
Inspect brake system components for wear or malfunction, particularly the hydraulic system and electronic brake assist features.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Service Brake Failure
Reported symptoms
- Brakes failed to engage properly
- Loss of steering control
- Vehicle freewheeling
Pre-purchase check
Inspect brake system for proper function and components for wear or damage.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Service Brake Interruption During Cruise Control
Reported symptoms
- Cruise control failed to disengage
- Brakes did not respond
- Vehicle coasted uncontrollably
- Warning messages displayed during failure
Pre-purchase check
Inspect brake system and cruise control functionality; examine software for error codes related to system failure.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Service Brake Noise Issue
Reported symptoms
- Intermittent noise from braking mechanisms when pedal is pressed or released
- Seal barking sound during rapid braking or releasing the brake pedal
Pre-purchase check
Inspect brake components for unusual wear or noise generation mechanisms, particularly behind the firewall.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 75000, median 75000, and P75 75000 miles.
SERVICE BRAKES
Unexpected Acceleration During Low-Speed Maneuvers
Reported symptoms
- Lunging forward unexpectedly when turning slowly
- Vehicle jumps curb and travels up an embankment
Pre-purchase check
Inspect service brake functionality and electronic throttle control systems for anomalies.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Unexpected Brake Activation
Reported symptoms
- Abrupt braking without obstruction
- Electrical system malfunction indicated by flashing lights
- Vehicle temporarily unresponsive after braking
Pre-purchase check
Check for faults in the pre-collision sensor and inspect the vehicle's electrical system for anomalies.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
EPS Warning Light Activation
Reported symptoms
- EPS warning light keeps buzzing
- Intermittent activation of warning light
Pre-purchase check
Check the electronic power steering system for error codes and inspect wiring connections for any damage or loose connections.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Intermittent Lane Keep Assistance Malfunction
Reported symptoms
- Intermittent operation of lane keep assistance
- Misalignment causing vehicle to veer from lane
- Inconsistent steering control when lane keep assist activated
- Lane departure system erroneously engaging and disengaging
Pre-purchase check
Perform diagnostic on lane keep assistance system; check for updates or recalibrations needed for sensors and software.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Loss of Power Steering due to Hybrid System Malfunction
Reported symptoms
- Sudden loss of motive power
- Warning lights illuminated (Hybrid System Malfunction, Check Engine)
- Steering wheel locks
Pre-purchase check
Inspect the vehicle for hybrid system faults and evaluate power steering functionality post-incident.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Power Steering Light Flashes
Reported symptoms
- Power steering light flashes on and off
- Battery charging indicator sometimes appears during stops
- No noise from the steering system
- Fluid levels are adequate
Pre-purchase check
Inspect the electrical components and connections related to the power steering system, including the battery and power steering fluid levels.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 33000, median 33000, and P75 33000 miles.
STEERING
Power Steering Voltage Abnormality
Reported symptoms
- Voltage abnormality error message
- Power steering low error message
- Dashboard lights coming on
- Car unable to restart immediately
Pre-purchase check
Inspect power steering system and electrical connections related to voltage supply.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Rack and Pinion Steering Issues
Reported symptoms
- stiff steering
- noisy steering
Pre-purchase check
Inspect the rack and pinion assembly for damage or wear.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering Control Loss
Reported symptoms
- Vehicle veered off unexpectedly
- Loss of steering control
- Flipped over after veering off
Pre-purchase check
Inspect steering components for mechanical failure and calibration issues, focusing on electronic assistance if equipped.
STEERING: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering Instability and Tire Pressure Issues
Reported symptoms
- Tire pressure warning light activation
- Truck sliding during turns
- Bumpy ride
- Unstable handling on expressway
Pre-purchase check
Inspect tire pressure and alignment; check steering components and suspension for wear or damage.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering Issue with ABS Indicator Lights
Reported symptoms
- ABS lights illuminated after purchase
- Code cleared by dealership without resolution
Pre-purchase check
Inspect the ABS system and related steering components for faults or wiring issues.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering Lane Correction Malfunction
Reported symptoms
- Unintentional hard steering input
- Difficulty maintaining lane position
- Unexpected activation of lane correction feature
Pre-purchase check
Check the calibration and functionality of the lane departure warning and correction system.
STEERING: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering Power Loss
Reported symptoms
- Steering light illumination
- Engine shutdown
- Loss of steering power during braking
Pre-purchase check
Check for electrical issues or steering system faults that may cause loss of power assist.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering and Suspension Instability at High Speeds
Reported symptoms
- Car becomes unstable over 55 MPH
- Bumpy ride
- Shaky steering
Pre-purchase check
Inspect the steering and suspension systems for design flaws or component wear.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Water Leakage in Vehicle
Reported symptoms
- Flooding in back seat
- Bad chemical smell
- Persistent water presence in vehicle
Pre-purchase check
Inspect seals and gaskets for deterioration; check for blocked drainage systems; verify the integrity of cabin air filters.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Airbag Non-Deployment in Crash
Reported symptoms
- Airbag did not deploy during a crash
- Significant front body damage
Pre-purchase check
Inspect airbag system for proper functionality and deployment history.
STRUCTURE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Driver's Door Rattling and Speaker Issues
Reported symptoms
- Rattling sound from the driver's door when closed
- Significant shaking of the rearview mirror while in motion
- Static or crackling sound from the speaker in the driver's door when music is off
Pre-purchase check
Inspect the driver's door and associated components for secure fittings and proper functioning of the door speaker and mirror.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Hinge and Strut Failures
Reported symptoms
- Hinges may detach causing door collapse
- Potential for door collapse while in motion
- Risk of objects falling into traffic
- Strut or actuator failure leading to gate collapse
Pre-purchase check
Inspect hinges for wear and strut/actuator functionality to ensure structural integrity of the door mechanism.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Hood Adhesive Separation
Reported symptoms
- Adhesive separation of hood
- Air infiltration causing hood flexing
- Increased drag on hood
- Potential impact on hood latching system
Pre-purchase check
Inspect the adhesive bonding of the hood, especially near the windshield, and assess for signs of flexing or separation during operation at speeds over 40mph.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Parking Collision Incident
Reported symptoms
- Car was hit while parked
- No injuries reported
Pre-purchase check
Check for any visible damage to the structure and components of the vehicle after impact.
STRUCTURE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Passenger Window Spontaneous Shattering
Reported symptoms
- Window rattling in door frame during motion
- Sudden shattering of window without warning
- Glass shattering into multiple pieces
- Injuries reported due to shattered glass
Pre-purchase check
Inspect window frames for loose fittings and signs of wear. Check for any manufacturing defects in glass and confirm that window mechanisms are functioning properly.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Quality Issues in Build and Finish
Reported symptoms
- Poor paint finishing
- Peeling paint on multiple areas
- Unusual engine noise
- Performance issues during acceleration
Pre-purchase check
Inspect paint quality, check for any surface imperfections, and assess engine noise and performance during test drives.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Rear Hatch Misalignment
Reported symptoms
- Rear hatch does not close properly
- Beep notification indicating rear hatch is not closed
Pre-purchase check
Consider having the rear hatch hinges inspected for alignment issues by a certified mechanic.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Water Leakage and Mildew Issues
Reported symptoms
- Water damage in the car
- Mildew smell inside the car
- Leaks in seals requiring resealing
Pre-purchase check
Inspect seals for proper fit and integrity, check for signs of water damage in the cabin area.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Windshield Cracking Issue
Reported symptoms
- Windshield cracked unexpectedly after parking
- Crack observed after a short duration of ownership
Pre-purchase check
Inspect the windshield for signs of impact or defects and review warranty coverage for potential replacements.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Rear Suspension Alignment Issue
Reported symptoms
- Bald tire on inside rear
- Inability to adjust rear camber
- Need for shims to correct alignment
Pre-purchase check
Inspect rear suspension alignment and tire wear patterns, especially for unusual early wear on inner tire surfaces.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Rust in Suspension Area
Reported symptoms
- Rust observed under the hood near front suspension mount areas.
- Sign of potential corrosion affecting structural integrity.
Pre-purchase check
Inspect for rust and corrosion in suspension components, particularly near mounting points and undercarriage areas.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Sunroof Explosion
Reported symptoms
- Sunroof exploded while driving
- Large bang noise at the time of explosion
- Glass protruding outward from sunroof
Pre-purchase check
Inspect sunroof for manufacturing defects and check for any irregularities in installation or sealing.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Suspension Instability at High Speeds
Reported symptoms
- Car becomes unstable over 55 MPH
- Bumpy ride
- Shaky driving experience
Pre-purchase check
Inspect suspension components for wear or design flaws under stress and at higher speeds.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Suspension System Warning Lights
Reported symptoms
- ABS lights illuminated consistently since vehicle purchase
- Code cleared by dealership without resolution
Pre-purchase check
Inspect the ABS system and associated sensors for faults and ensure proper functionality after clearing codes.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Suspension and Transmission Issues
Reported symptoms
- transmission jerking
- transmission slipping
- vibration in steering at high speeds
- sudden lunging forward when gas saver light activates
Pre-purchase check
Inspect suspension components and transmission system for wear or malfunction.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
TIRES
Tire Blowout
Reported symptoms
- Blowout at highway speeds
- Car swerving back and forth
- Almost flipping over
Pre-purchase check
Inspect tires for visible damage and check for separation between tread and sidewall.
TIRES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
TIRES
Tire Defect and Low Pressure
Reported symptoms
- Vehicle wobbling
- Low tire pressure
- Distortion in tread area
- Separation of tire tread depth
Pre-purchase check
Inspect tires for tread distortion and proper inflation. Verify if the tire meets safety standards.
TIRES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
TIRES
Tire Puncture Incident
Reported symptoms
- Tire puncture
- Flat tire after encountering metal debris
- Vehicle swerved
- Loss of control requiring immediate action to exit safely
Pre-purchase check
Inspect tire condition regularly, check for punctures or debris, ensure spare tire tools are complete and functional before travel.
TIRES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 12000, median 12000, and P75 12000 miles.
TIRES
Tire Tread Separation
Reported symptoms
- Thread came off the rim of tire
- Tire failure at low mileage
Pre-purchase check
Inspect tires for signs of tread separation and damage, especially after 36,000 miles of use.
TIRES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 36000, median 36000, and P75 36000 miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control Concerns
Reported symptoms
- Inability to adjust intermittent wiper intervals
- Counter-intuitive cruise control button design
Pre-purchase check
Review the functionality of wiper interval adjustments and cruise control interface for usability and safety protocols.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control Failure
Reported symptoms
- Cruise control did not slow the vehicle
- Unable to turn off cruise control
- Brakes were inoperable
- Coasted after turning off ignition
Pre-purchase check
Inspection of speed control systems, braking systems, and vehicle electronic systems is advised.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY
Side Mirror Vibration
Reported symptoms
- Heavy shaking of side mirrors at high speeds
- Difficulty focusing on the road while checking mirrors
- Increased time taken to change lanes safely
Pre-purchase check
Have side mirrors inspected for proper mounting and vibration issues.
VISIBILITY: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Back Windshield Explosion
Reported symptoms
- Back windshield exploded unexpectedly
- Glass fragments scattered near occupants
Pre-purchase check
Inspect the integrity of the rear windshield and check for any signs of stress or previous damage. Ensure all components are securely affixed and examine for temperature discrepancies that may cause such failures.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Shaking Side Mirrors
Reported symptoms
- Side mirrors shaking excessively while driving
- Difficulty tracking other vehicles due to mirror instability
- Strain on driver's eyes due to mirror usability issues
Pre-purchase check
Inspect side mirrors for stability and any possible design flaws that may contribute to shaking during vehicle operation.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Shattering of Rear Windshield
Reported symptoms
- Rear windshield shattered spontaneously
- Pieces of the rear windshield falling off
Pre-purchase check
Inspect the rear windshield for signs of stress fractures or improper installation.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Spontaneous Moonroof Explosion
Reported symptoms
- Moonroof shattered spontaneously while parked
- Large jagged hole in glass
- Shards of glass present in vehicle interior
- Outward bowing of glass around hole
Pre-purchase check
Inspect moonroof for manufacturing defects and glass integrity.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Sunroof Shattering
Reported symptoms
- Whistling sound from sunroof
- Shards of glass falling into vehicle
- Sunroof completely shattered
Pre-purchase check
Inspect sunroof integrity and glass stability; examine for any signs of previous damage or improper installation.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Visibility Obstruction Issues
Reported symptoms
- Extremely poor right forward visibility
- Obstruction caused by the hood
- Obstruction caused by the A pillar
- Obstruction caused by mirrors (rear view and front right side mirror)
Pre-purchase check
Inspect the design of the front hood and A pillar for visibility obstruction; consider adjustments to mirror placements for improved visibility.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Visibility/Wiper and Glass Integrity Issues
Reported symptoms
- Sunroof spontaneously exploded
- Front windshield cracked while parked
- Wipers only operate on medium or maximum speed
- Wipers do not work on low or intermittent settings
Pre-purchase check
Inspect sunroof and windshield for signs of manufacturing defects; check wiper motor and linkage for performance issues.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Weather Strip Design Flaw
Reported symptoms
- Water becoming stuck in back passenger door
- Potential for water leaks in all doors and roof
- Interior and electrical damage risk
Pre-purchase check
Check the weather strips for signs of wear or improper sealing; inspect for water intrusion and potential damage.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Windshield Cracking in Stationary Vehicle
Reported symptoms
- Cracked front windshield without prior cracks or chips
- Crack appeared while vehicle was stationary
Pre-purchase check
Inspect the windshield for defects or weaknesses; consider environmental factors leading to the crack.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Windshield Distortion
Reported symptoms
- Visible distortion in windshield
- Blurry vision while driving
- Eye strain and fatigue
- Difficulty focusing while looking through the windshield
Pre-purchase check
Inspect the windshield for visible waves or distortion, especially under varying light conditions.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Windshield Wiper Failure
Reported symptoms
- Wipers stopped working mid-use
- Inability to reactivate wipers after restarting vehicle
- Feeling of unsafe driving conditions due to wiper failure
Pre-purchase check
Inspect wiper motor and electrical connections for faults. Check for obstructions or damage to the wiper mechanism.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 3, median 3, and P75 3 miles.
VISIBILITY/WIPER
Wiper Control Adjustment and Cruise Control Design Issues
Reported symptoms
- Inability to adjust intermittent wiper intervals
- Distracting cruise control button controls
- Non-intuitive operation of controls
Pre-purchase check
Review design and functionality of wiper control system and cruise control interface for accessibility and user-friendliness.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
WHEELS
Faulty Tires
Reported symptoms
- Tire blew out completely
- Problems at less than 36K miles
- No previous service warnings during maintenance
Pre-purchase check
Inspect tires regularly for signs of wear and damage, especially before long trips.
WHEELS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 50000, median 50000, and P75 50000 miles.
WHEELS
TPMS Data Access Issue
Reported symptoms
- Inaccessibility of TPMS data without subscription
- Safety feature not functioning independently
Pre-purchase check
Investigate the availability of TPMS data access methods and consider user accessibility improvements.
WHEELS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
WHEELS
Transmission and Steering Vibration Issues
Reported symptoms
- Transmission jerking
- Transmission slipping
- Vibration in steering at high speeds
- Vehicle lunging forward suddenly
Pre-purchase check
Inspect transmission system and wheel alignment.
WHEELS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
WHEELS
Valve Stem Material Issue
Reported symptoms
- Flat tire due to valve stem breakage
- Inability to maintain tire pressure
- High repair costs related to valve stem failure
Pre-purchase check
Inspect valve stems for material integrity and consider replacing with more durable options.
WHEELS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
WHEELS
Whining Noise and Transmission Issues
Reported symptoms
- Whining noise from wheels
- Transmission jolting/slipping
- Poor acceleration
- Bald tires at purchase
Pre-purchase check
Inspect CV axles, verify tire condition, and check transmission functionality.
WHEELS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
What the data says
AIR BAGS is the most frequently classified component, appearing in 32.1% of complaint reports in this dataset. This 2021 TOYOTA RAV4 has 389 complaint reports in the records we have processed. One report can be classified under more than one component, so component shares do not add up to 100%.
Compare model years
These nearby model years have 2020: 640 reports · 2022: 150 reports. Complaint totals are not failure rates and should be read with vehicle age, sales volume, and reporting patterns in mind.
