This model year has 640 processed complaint reports; ENGINE is the most frequently classified system at 28.1% of reports.
Federal telemetry verified ● Model-year dossier
2020 TOYOTA RAV4
Complaint-pattern analysis from publicly available NHTSA safety records.
4.9Reliability score / 10
System health index
Reliability telemetry
A cohort-relative signal that annualizes documented reports for vehicle age and weights NHTSA crash or fire flags.
Documented incidents640
Reports with crash / fire flags22
Flagged-report share3.44%
Primary reported systemENGINE
Scores are relative to the indexed vehicle cohort, not failure rates. Crash and fire flags identify how a complaint was recorded by NHTSA; they do not establish that a reported component caused the event.
Data-based buyer guidance
Research carefully
Review the underlying reports, recall status, and service history before making a vehicle-specific decision.
Available adjacent years span 389–887 reports. This year has more reports than 2021.It has fewer reports than 2019.
Before you buy
- Check open recalls using the vehicle identification number (VIN).
- Review the linked NHTSA reports for symptoms that match the vehicle you are considering.
- Ask for maintenance records and arrange an independent pre-purchase inspection.
This is a statistical research aid, not a mechanical diagnosis, failure prediction, or recommendation to buy or avoid a vehicle.
Component analysis
Most frequently reported systems.
ENGINE180 documented reports
28.1%OTHER / UNSPECIFIED124 documented reports
19.4%ELECTRICAL SYSTEM120 documented reports
18.8%FUEL/PROPULSION SYSTEM90 documented reports
14.1%STRUCTURE62 documented reports
9.7%AIR BAGS55 documented reports
8.6%POWER TRAIN39 documented reports
6.1%STEERING28 documented reports
4.4%SERVICE BRAKES20 documented reports
3.1%VEHICLE SPEED CONTROL15 documented reports
2.3%Show all 23 reported components
ENGINE / ENGINE COOLING15 documented reports
2.3%SUSPENSION10 documented reports
1.6%FORWARD COLLISION AVOIDANCE10 documented reports
1.6%LANE DEPARTURE10 documented reports
1.6%VISIBILITY/WIPER9 documented reports
1.4%VISIBILITY8 documented reports
1.2%SEATS6 documented reports
0.9%LATCHES/LOCKS/LINKAGES5 documented reports
0.8%SEAT BELTS4 documented reports
0.6%HYDRAULIC2 documented reports
0.3%EXTERIOR LIGHTING2 documented reports
0.3%WHEELS2 documented reports
0.3%ELECTRONIC STABILITY CONTROL (ESC)2 documented reports
0.3%Failure intelligence
What to inspect before you buy.
Complaint clusters identify repeated reported symptoms; they are not a diagnosis or defect finding.
ENGINE
Coolant Bypass Valve Failure
Danger zone mileage37,250–55,000 miMedian: 43,500 mi
Reported symptoms
- Engine maintenance required warning light
- Faulty OBD code P268115
- Possible engine overheating
- Increased repair costs ranging from $600 to $1300
Pre-purchase check
Inspect the coolant bypass valve for faults and test the related circuitry.
ENGINE: 54 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 37250, median 43500, and P75 55000 miles.
FUEL/PROPULSION SYSTEM
Inconsistent Fuel Tank Capacity and Refueling Issues
Danger zone mileage33–520 miMedian: 455 mi
Reported symptoms
- Inability to fill the fuel tank to rated capacity (14.5 gallons)
- Fuel nozzle shuts off prematurely during refueling
- Significant discrepancy between expected and actual miles to empty
- Reported mileage per tank is less than advertised range (580 miles)
Pre-purchase check
Inspect fuel tank system, including the filler neck and venting mechanisms for blockages or defects.
FUEL/PROPULSION SYSTEM: 40 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 33, median 455, and P75 520 miles.
ELECTRICAL SYSTEM
Battery Failure in 2020 RAV4
Danger zone mileage1,275–4,675 miMedian: 2,150 mi
Reported symptoms
- Car fails to start after short periods of inactivity
- Multiple battery replacements required
- Inconsistent electrical system performance
- Warning lights remain on without apparent causes
Pre-purchase check
Investigate the battery system and any related electrical components for faults or updates; consider potential batch defects or software issues.
ELECTRICAL SYSTEM: 22 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 1275, median 2150, and P75 4675 miles.
ENGINE
Coolant Bypass Valve Failure
Danger zone mileage38,072–46,000 miMedian: 40,000 mi
Reported symptoms
- Engine maintenance required warning light activated
- Engine overheating
- Inability to turn off warning light
Pre-purchase check
Inspect the coolant bypass valve for premature failure, especially around the 40,000 to 51,000 miles range.
ENGINE: 22 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 38072, median 40000, and P75 46000 miles.
AIR BAGS
Air Bag Recall Repair Delay
Danger zone mileageMileage not reported
Reported symptoms
- Delay in repair availability
- Notification of recall insufficient
- No failure experienced by contacts
Pre-purchase check
Verify parts availability for recall repairs and monitor manufacturer communication regarding repair status.
AIR BAGS: 21 NHTSA complaints in this cluster, including 3 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel Tank Capacity Issues
Danger zone mileage140–500 miMedian: 400 mi
Reported symptoms
- Fuel tank does not fill to advertised capacity of 14.5 gallons
- Maximum fill observed is between 9 and 11 gallons
- Fuel gauge inaccurately reflects full status after refueling
- Distance to empty calculations are misleading leading to potential safety concerns
Pre-purchase check
Inspect fuel tank and gauge calibration; assess for issues affecting fuel intake and gauge accuracy.
FUEL/PROPULSION SYSTEM: 18 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 140, median 400, and P75 500 miles.
OTHER / UNSPECIFIED
Coolant Bypass Valve Issue in Toyota Rav4 Models
Danger zone mileage38,500–53,250 miMedian: 45,000 mi
Reported symptoms
- Engine maintenance required warning light appears
- Need to replace the coolant bypass valve
- Warning message related to cooling system when using air conditioning
- Parts extremely costly to replace compared to the part price
Pre-purchase check
Have the coolant bypass valve inspected by a certified dealership or mechanic, especially if warning messages are displayed.
OTHER / UNSPECIFIED: 18 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 38500, median 45000, and P75 53250 miles.
ELECTRICAL SYSTEM
Coolant Bypass Valve Failure
Danger zone mileage32,750–54,250 miMedian: 39,000 mi
Reported symptoms
- Engine Maintenance Required message displayed
- Coolant valve leaking
- Electrical issues due to coolant leak
- High repair costs for replacement
Pre-purchase check
Inspect the coolant bypass valve for leaks and check the electrical harness for damage due to coolant exposure.
ELECTRICAL SYSTEM: 14 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 32750, median 39000, and P75 54250 miles.
ENGINE
Engine Coolant Valve Issues
Danger zone mileage40,000–40,000 miMedian: 40,000 mi
Reported symptoms
- Coolant bypass valve failure
- Coolant relief valve failure
- Engine coolant valve malfunction
- Engine coolant bypass valve required replacement
Pre-purchase check
Inspect the coolant bypass and relief valves for functionality and signs of wear or failure.
ENGINE: 13 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 40000, median 40000, and P75 40000 miles.
ENGINE / ENGINE COOLING
Engine Cooling Issues in 2020 Toyota RAV4
Danger zone mileageMileage not reported
Reported symptoms
- White smoke upon starting
- Abnormal odor from engine
- Coolant leak observed in engine compartment
- Engine overheating while driving with shuddering experience under load
Pre-purchase check
Inspect coolant system components, including bypass control valve and engine casing for defects and check for coolant intrusion or leaks.
ENGINE / ENGINE COOLING: 13 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Water Intrusion in Doors of 2020 Toyota RAV4
Danger zone mileageMileage not reported
Reported symptoms
- Moisture entering the vehicle through doors
- Swishing noise from inside doors when opened
- Water leaking from door panels onto the ground
- Collecting water and sloshing sound inside the doors
Pre-purchase check
Inspect the door seals and drainage systems for blockages or failures.
STRUCTURE: 12 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Coolant Bypass Valve Failure
Danger zone mileage50,000–70,000 miMedian: 56,000 mi
Reported symptoms
- Engine Maintenance Required warning light
- Coolant leaks
- Engine overheating risk
- Engine stall risk
Pre-purchase check
Check coolant bypass valve for malfunction or leaks, especially if warning light is triggered.
ENGINE: 10 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 50000, median 56000, and P75 70000 miles.
OTHER / UNSPECIFIED
Spontaneous Sunroof Shattering in Toyota RAV4
Danger zone mileage3,000–5,000 miMedian: 5,000 mi
Reported symptoms
- Sunroof shattering without prior incidents or impacts
- Hearing loud noises resembling windows being open
- Glass exploding upward and outward from the sunroof
- Physical evidence of glass on passengers or inside the car
Pre-purchase check
Inspect sunroof integrity, check for cracks along edges, and verify previous complaints about sunroof issues. Document and photograph damage.
OTHER / UNSPECIFIED: 10 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 3000, median 5000, and P75 5000 miles.
STRUCTURE
Liftgate Structural Failure
Danger zone mileage33,000–33,000 miMedian: 33,000 mi
Reported symptoms
- Liftgate does not close properly or completely
- Hinges are misaligned
- Hinge mounting point is fractured
- Visible stress cracks in sheet metal around hinges
Pre-purchase check
Inspect the liftgate hinges and surrounding structure for cracks or signs of failure, particularly if experiencing alignment issues.
STRUCTURE: 9 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 33000, median 33000, and P75 33000 miles.
ENGINE
Coolant Bypass Valve Failure
Danger zone mileage32,063–54,000 miMedian: 42,376 mi
Reported symptoms
- Coolant bypass valve leak
- Need for replacement of coolant bypass valve
- Potential engine damage if not repaired
Pre-purchase check
Inspect coolant bypass valve for leaks or failure, especially in vehicles approaching or exceeding 60k miles.
ENGINE: 7 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 32063, median 42376, and P75 54000 miles.
OTHER / UNSPECIFIED
Cooling Bypass Valve Issues
Danger zone mileageMileage not reported
Reported symptoms
- Engine maintenance required warning
- Dashboard message regarding coolant bypass valve
- Need for replacement of coolant bypass valve or hose
Pre-purchase check
Inspect coolant bypass valve and associated circuit for faults or failures.
OTHER / UNSPECIFIED: 7 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Coolant Bypass Valve Failure
Danger zone mileage37,193–52,500 miMedian: 44,386 mi
Reported symptoms
- Engine Maintenance Required alert on dashboard
- Risk of major engine failure due to coolant issues
Pre-purchase check
Inspect the coolant bypass valve and associated components for failure, especially if approaching or exceeding 45,000 miles.
POWER TRAIN: 7 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 37193, median 44386, and P75 52500 miles.
AIR BAGS
Airbag Deployment Failure Due to OCS Defect
Danger zone mileageMileage not reported
Reported symptoms
- Passenger airbag failing to deploy in crashes
- SRS warning light illuminated
- Notifications regarding recall but no remedy available
- Geographical location affecting service response time
Pre-purchase check
Contact your dealership to check the status of recall repairs, especially if the SRS warning light is on. Avoid using the passenger seat until the issue is resolved as per manufacturer guidance.
AIR BAGS: 6 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Inaccurate Fuel Gauge Readings
Danger zone mileageMileage not reported
Reported symptoms
- Fuel gauge misrepresents actual fuel levels
- Inconsistent fuel tank readings when fueling
- Fuel gauge indicates empty with fuel remaining
- Fuel gauge declines too quickly
Pre-purchase check
Check fuel gauge calibration and tank fill capacity; inspect for any electronic faults in the fuel indication system.
FUEL/PROPULSION SYSTEM: 6 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Rear Liftgate Hinge Failure
Danger zone mileageMileage not reported
Reported symptoms
- Hinge cracking
- Liftgate misalignment
- Inability to close trunk/liftgate
- Unusual gaps when closed
Pre-purchase check
Inspect the rear liftgate hinges for signs of cracking or detachment, particularly at mounting points. Check for proper alignment and closure of the liftgate.
STRUCTURE: 6 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY
Visibility Issues in Toyota Rav4
Danger zone mileageMileage not reported
Reported symptoms
- Water leaking from sunroof
- Front windshield cracking from small object impact
- Sunroof glass shattering without incident
- Melting mirror housings
Pre-purchase check
Inspect sunroof for leaks and structural integrity, check windshield for damage due to external impacts, and assess mirror housings for melting under environmental conditions.
VISIBILITY: 6 NHTSA complaints in this cluster, including 0 crash-flagged and 2 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Parasitic Battery Drain and Related Electrical Failures
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle fails to start
- Battery cannot hold a charge
- Low voltage warning message displayed
- Battery overheating and emitting smoke
Pre-purchase check
Inspect battery connections for tightness and corrosion; evaluate battery health and check for parasitic drain when vehicle is not in use.
ELECTRICAL SYSTEM: 5 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Engine Coolant Bypass Valve Issues
Danger zone mileage4,761–14,254 miMedian: 9,508 mi
Reported symptoms
- Engine maintenance required alert on dashboard
- Car will not start
- Vehicle experiences coolant system issues
Pre-purchase check
Inspect coolant bypass valve for faults; consider scanning for diagnostic trouble codes related to the coolant system.
OTHER / UNSPECIFIED: 5 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 4761, median 9508, and P75 14254 miles.
SERVICE BRAKES
Service Brake Malfunction
Danger zone mileage33,152–33,152 miMedian: 33,152 mi
Reported symptoms
- Brake pedal inoperable and nearly traveling to the floor
- Brake system malfunction warning message displayed
- Depressed brake pedal stuck or ineffective
- Abnormal noise from brakes before failure
Pre-purchase check
Inspect brake booster and master cylinder for failure; check for diagnostic trouble codes and perform brake system tests.
SERVICE BRAKES: 5 NHTSA complaints in this cluster, including 3 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 33152, median 33152, and P75 33152 miles.
STEERING
Steering Issues in 2020 Toyota Rav4
Danger zone mileage4–4 miMedian: 4 mi
Reported symptoms
- Steering wheel fails to turn in intended direction
- Vehicle feels like it will flip over while turning
- Loss of power steering assist
- Irregular voltage spike with steering messages displayed briefly before disappearing and loss of motive power while accelerating called out by the contact after hearing a ding, but not clarified if linked to steering directly or other issues with vehicle electrical systems or capability issues as seen with recalls involving steering systems because these issues were reported during the itself driving experience identified multiple times when complaints arose from the steering assistance around power as an example, or even locking mechanism on the steering system itself while moving to one direction the vehicle pulled or drifted in the opposite direction indicated alongside with lane assistance generating uncertainty during the driving experience
Pre-purchase check
It is recommended to have the steering system checked for electronic power steering module failures, loss of power steering assist, and alignment issues. A professional diagnostic inspection is advised considering the reoccurrence of symptoms and the involvement of steering assist features.
STEERING: 5 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 4, median 4, and P75 4 miles.
ELECTRICAL SYSTEM
Electrical System Battery Drain
Danger zone mileage1,761–5,254 miMedian: 3,508 mi
Reported symptoms
- Battery drains completely when the vehicle is off
- Vehicle will not start without jump-start
- Intermittent failure to start requiring roadside assistance
- Smart Key System Malfunction warning displayed
Pre-purchase check
Inspect for parasitic battery drain and test the 12V battery under both idle and off conditions. Check compatibility of electrical systems, such as Bluetooth, when the vehicle is off.
ELECTRICAL SYSTEM: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 1761, median 3508, and P75 5254 miles.
ENGINE
Coolant Bypass Valve Issues
Danger zone mileageMileage not reported
Reported symptoms
- Engine maintenance required message
- Diagnosis indicates coolant bypass valve failures
- Vehicle sluggishness
- Throttling motion while driving
Pre-purchase check
Inspect the coolant bypass valve and related circuits for shorts or failures.
ENGINE: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Maintenance Warning Light
Danger zone mileage36,250–48,750 miMedian: 42,500 mi
Reported symptoms
- Engine maintenance required message appears on dashboard
- Inability to clear the warning light
- Interference with vehicle display functions (speed, mileage, etc.)
- Potential need for expensive repairs/parts
Pre-purchase check
Consult with dealership for diagnostic testing and potential repairs, as multiple complaints suggest this may be a common issue.
ENGINE: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 36250, median 42500, and P75 48750 miles.
FUEL/PROPULSION SYSTEM
Fuel/Propulsion System Fill Issue
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle gas tank will not fill to capacity
- Only able to fill 9-10 gallons
- Limited driving range despite hybrid designation
- Difficulty fully filling gas tank
Pre-purchase check
Inspect fuel filler neck and venting systems for obstructions, check fuel tank design and capacity specifications.
FUEL/PROPULSION SYSTEM: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Battery Drain Issues
Danger zone mileageMileage not reported
Reported symptoms
- Car battery dies after being parked for a few days
- Car requires jump start to operate
- Inconsistent battery performance despite recent use
- Battery charging message appears when car fails to start
Pre-purchase check
Inspect battery health and electrical system thoroughly. Monitor for parasitic drains when the vehicle is off.
OTHER / UNSPECIFIED: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Coolant Bypass Valve Malfunction
Danger zone mileage36,657–47,552 miMedian: 42,104 mi
Reported symptoms
- Engine maintenance error message
- Leaking coolant
- Inability to see speed on display due to error message
- Malfunctioning air coolant bypass valve
Pre-purchase check
Inspect coolant bypass valve for leaks and functionality; verify if parts are available due to backordered status.
OTHER / UNSPECIFIED: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 36657, median 42104, and P75 47552 miles.
POWER TRAIN
Power Train and Transmission Issues
Danger zone mileage126,776–126,776 miMedian: 126,776 mi
Reported symptoms
- Unexpected surge during idling
- Transmission lagging during acceleration
- Rough shifting of transmission
- Slipping transmission while driving
Pre-purchase check
Inspect the transmission fluid for clarity and signs of metal debris; check for any stored fault codes related to transmission performance; consider consulting technical service bulletins related to transmission issues for further insight.
POWER TRAIN: 4 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 126776, median 126776, and P75 126776 miles.
AIR BAGS
Air Bag Recall Handling
Danger zone mileageMileage not reported
Reported symptoms
- Owner concerns regarding pending air bag recall
- Anxiety and unease while driving due to unresolved recall
- Lack of communication and timelines from manufacturer and dealer
Pre-purchase check
Check with the local dealer for updates on recall availability and discuss concerns with manufacturer customer service for clarity on the repair timeline.
AIR BAGS: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Passenger Airbag Deployment Issue
Danger zone mileageMileage not reported
Reported symptoms
- Airbag may not deploy in the event of an accident
- No available remedy for the airbag issue
- Fear of safety risk due to non-deploying airbag
- Vehicle still waiting for parts to repair airbag issue
Pre-purchase check
Contact the dealer for updates on airbag repair availability and monitor any urgent safety recalls related to airbag deployment.
AIR BAGS: 3 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Water Leakage from Roof Rails Affecting Airbag Functionality
Danger zone mileageMileage not reported
Reported symptoms
- Headliner saturation at A and C pillars
- Water leaking down A-frame
- Concerns over airbag malfunction due to exposure to water
- Potential electrical damage due to leaks
Pre-purchase check
Inspect roof rails and gaskets for signs of wear or improper sealing, and check for water intrusion pathways during heavy rain or car wash.
AIR BAGS: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Drain Issues
Danger zone mileage784–2,261 miMedian: 1,522 mi
Reported symptoms
- Battery dies after a few days of inactivity
- New battery fails shortly after replacement
- Battery does not hold charge despite testing
- Vehicle displays battery charging messages while driving
Pre-purchase check
Consider checking the Data Control Module and conducting a parasitic drain test to identify potential causes of battery drain.
ELECTRICAL SYSTEM: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 784, median 1522, and P75 2261 miles.
ELECTRICAL SYSTEM
Electrical System Power Loss
Danger zone mileage7–7 miMedian: 7 mi
Reported symptoms
- Vehicle fails to start after being parked for a period of time
- Complete loss of power: no lights, horn, or start function
- Need for jumpstart to initiate vehicle
- Battery replacement required to restore function
Pre-purchase check
Inspect battery health and electrical system for potential parasitic drain. Consider testing all electrical components connected to the battery.
ELECTRICAL SYSTEM: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 7, median 7, and P75 7 miles.
ENGINE
Coolant Bypass Valve Defect
Danger zone mileage1,093–1,699 miMedian: 1,396 mi
Reported symptoms
- Check engine light illuminated
- Engine maintenance required light activated
- Coolant leaking from undercarriage
- Coolant bypass valve seized
Pre-purchase check
Inspect the coolant bypass valve and associated coolant hoses for defects or leaks.
ENGINE: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 1093, median 1396, and P75 1699 miles.
ENGINE
Engine Control Malfunction on Toyota RAV4
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle rolls in drive mode when turned off
- Car accelerates unexpectedly in reverse while parked
- Car fails to stop while in park and moves forward intensely during attempted stops
Pre-purchase check
Inspect the vehicle's engine control system and transmission engagement mechanics for faults that may cause unintended movement or acceleration.
ENGINE: 3 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Defective Fuel Tank Design
Danger zone mileage400–400 miMedian: 400 mi
Reported symptoms
- Fuel gauge does not show full after filling tank
- Rapid gas consumption
- Vehicle range less than advertised
- Difficulty filling tank to full capacity
Pre-purchase check
Inspect fuel tank design and related components for vapor circulation issues and fuel level sensor functionality.
FUEL/PROPULSION SYSTEM: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 400, median 400, and P75 400 miles.
LANE DEPARTURE
Lane Departure Assist Malfunction
Danger zone mileage4–4 miMedian: 4 mi
Reported symptoms
- Vehicle jerks into another lane without driver input
- Vehicle veers to the left or right intermittently
- Pulling to one side with and without Lane Assist activated
Pre-purchase check
Inspect Lane Departure System calibration and sensor functionality; verify if issues can be consistently replicated during tests.
LANE DEPARTURE: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 4, median 4, and P75 4 miles.
OTHER / UNSPECIFIED
Common Mechanical Issues in Toyota RAV4 2020
Danger zone mileageMileage not reported
Reported symptoms
- Circles appearing on back door glass affecting visibility
- Vibration in side mirrors at all speeds
- Absence of towing hook or hole for cable attachment
Pre-purchase check
Inspect rear glass for suction-related markings; assess side mirrors for vibration stability; check for towing loop installation beneath vehicle.
OTHER / UNSPECIFIED: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Coolant Bypass Valve Failure
Danger zone mileage42,000–49,000 miMedian: 46,000 mi
Reported symptoms
- Need for replacement of coolant bypass valve
- Failure of coolant bypass valve
Pre-purchase check
Inspect coolant bypass valve for signs of wear or malfunction, particularly in vehicles with mileage around 38,000 to 52,000.
POWER TRAIN: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 42000, median 46000, and P75 49000 miles.
POWER TRAIN
Coolant Bypass Valve Malfunction
Danger zone mileage74,000–74,000 miMedian: 74,000 mi
Reported symptoms
- Engine maintenance required light activated
- Coolant bypass valve failed or malfunctioned
- High replacement cost for repair
Pre-purchase check
Inspect the coolant bypass valve for proper operation and check for leaks or signs of wear.
POWER TRAIN: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 74000, median 74000, and P75 74000 miles.
STRUCTURE
Mirror Housing Melting and Dashboard Reflection Issues
Danger zone mileageMileage not reported
Reported symptoms
- Mirror housings melting
- Impaired vision due to sunlight reflection off dashboard
Pre-purchase check
Inspect mirror housings for signs of melting; assess dashboard for reflective surfaces that may impair visibility.
STRUCTURE: 3 NHTSA complaints in this cluster, including 0 crash-flagged and 2 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Airbags Did Not Deploy During Collision
Danger zone mileageMileage not reported
Reported symptoms
- Airbags did not deploy during accident
- Warning issued after accident related to collision system
- Injuries reported following collision
Pre-purchase check
Inspect airbag system functionality and check for any existing recalls or fault codes related to the airbag deployment system.
AIR BAGS: 2 NHTSA complaints in this cluster, including 2 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Coolant Bypass Valve Failure
Danger zone mileage60,000–60,000 miMedian: 60,000 mi
Reported symptoms
- Coolant bypass valve needs replacement
- Potential engine damage if not repaired
- Frequent dealership repairs reported for this component
Pre-purchase check
Inspect coolant bypass valve functionality and check for leaks or failure indicators.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 60000, median 60000, and P75 60000 miles.
ELECTRICAL SYSTEM
Coolant Bypass Valve Issue
Danger zone mileage26,250–26,750 miMedian: 26,500 mi
Reported symptoms
- Engine Maintenance Required light activated
- Emergency Engine Maintenance warning light
- Error message related to coolant bypass valve
Pre-purchase check
Inspect the coolant bypass valve and associated error codes for diagnosis and potential repair.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 26250, median 26500, and P75 26750 miles.
ELECTRICAL SYSTEM
Electrical System - Battery Dead Issues
Danger zone mileageMileage not reported
Reported symptoms
- Battery goes dead if vehicle not driven for 2 days
- Inability to start vehicle
- Repeated instances of battery failure after reported fixes
Pre-purchase check
Verify battery health and check for software updates. Ensure connections are tight and no parasitic draw is present.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System - Battery Drain
Danger zone mileage10,500–11,500 miMedian: 11,000 mi
Reported symptoms
- Battery completely drained after short parking duration
- Vehicle left stranded due to battery issues
- Inability to start vehicle requiring jump start
- Possible issue with smart key affecting battery drain
Pre-purchase check
Inspect the electrical system for potential parasitic drain and evaluate smart key performance.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 10500, median 11000, and P75 11500 miles.
ELECTRICAL SYSTEM
Electrical System Malfunctions
Danger zone mileageMileage not reported
Reported symptoms
- Loss of sound in audio system
- Intermittent audio cutouts
- Loud static or popping sounds from speakers
- Infotainment system rebooting endlessly after battery issues
Pre-purchase check
Inspect the electrical system, especially the infotainment and audio components, for wiring issues or software failures.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Hybrid System Malfunction and Wire Harness Issues
Danger zone mileageMileage not reported
Reported symptoms
- Hybrid System Malfunction warning lights
- Vehicle will not start
- Vehicle shut off while driving
- Vehicle not ready to drive message at inspection location (Walmart) without prior drive or reverse capability after start-up
Pre-purchase check
Inspect for corrosion in the hybrid floor wire traction cable/wiring harness and assess for known wire harness failures.
ELECTRICAL SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Air Coolant Bypass Valve Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Warning message displayed regarding engine maintenance
- A/C not cooling properly
- Engine overheats
- Leaking A/C fluid
Pre-purchase check
Inspect the air coolant bypass valve for leaks and proper functioning. Verify if any diagnostic codes are recorded related to the engine cooling system or A/C performance.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Battery Drain Issues
Danger zone mileage3,175–7,725 miMedian: 5,450 mi
Reported symptoms
- Car battery died after sitting for one day
- Multiple jump starts required
- Inconsistent starting of the car
Pre-purchase check
Inspect the battery and charging system; consider checking for parasitic draws on the battery.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 3175, median 5450, and P75 7725 miles.
ENGINE
Coolant Bypass Valve Failure
Danger zone mileageMileage not reported
Reported symptoms
- Service notice for engine related problem
- Need for coolant bypass valve replacement
- High repair costs for a relatively new vehicle
Pre-purchase check
Check for coolant bypass valve issues in similar model years or mileage ranges.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Battery Discharge Issues
Danger zone mileageMileage not reported
Reported symptoms
- Battery dead after short periods of inactivity
- Requires jump-starting
- Repeated battery replacements
Pre-purchase check
Inspect battery and electrical systems for parasitic drains or faults.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Coolant Bypass Valve Issues
Danger zone mileage31,209–31,209 miMedian: 31,209 mi
Reported symptoms
- Service Engine message
- Engine maintenance required light
- Scan code indicating coolant bypass valve issues
Pre-purchase check
Inspect coolant bypass valve for leaks or malfunction, especially in vehicles around 31,000 miles.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 31209, median 31209, and P75 31209 miles.
ENGINE
Engine Coolant Bypass Valve Issues
Danger zone mileageMileage not reported
Reported symptoms
- Service engine message
- Coolant bypass valve circuit short to battery or open
Pre-purchase check
Inspect the coolant bypass valve circuit for shorts or open connections.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Coolant Component Failures
Danger zone mileageMileage not reported
Reported symptoms
- Coolant leak
- Check engine light on
- Disability of All-Wheel-Drive
- Disability of Radar Cruise Control and Lane Keep Assist features
Pre-purchase check
Inspection of engine coolant components is advised, focusing on the flow shut-off valve and coolant bypass valve.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Maintenance Warning
Danger zone mileageMileage not reported
Reported symptoms
- Engine Maintenance Required warning displayed
- Request for dealership inspection
Pre-purchase check
Check the engine for required maintenance and diagnostic codes.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Malfunction Related to Coolant System
Danger zone mileage100,000–100,000 miMedian: 100,000 mi
Reported symptoms
- Engine short block malfunction
- Coolant leak
- Engine light activation
- Overheating issues due to coolant valve failure
Pre-purchase check
Check coolant levels regularly and inspect coolant valve for leaks, especially in vehicles affected by the manufacturer support program.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 100000, median 100000, and P75 100000 miles.
ENGINE
Engine Performance Issue
Danger zone mileageMileage not reported
Reported symptoms
- Message 'Engine Maintenance Required - See Dealer' displayed
- Vehicle fails to exceed 1,000 RPM while driving
Pre-purchase check
Check for diagnostic trouble codes and inspect the engine control unit and relevant sensors.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Power Loss and Throttle Response Issues
Danger zone mileageMileage not reported
Reported symptoms
- Loss of power during acceleration
- Jerking motion at highway speeds
- Transmission lagging under acceleration
- Stumbling and pulsing during acceleration
Pre-purchase check
Consult a qualified mechanic to perform a thorough diagnostic of the engine and transmission systems, including checking for error codes and inspecting fuel pressure systems.
ENGINE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Incorrect detection of impending collision
- Forceful brake application
- Inability to reengage adaptive speed control
- Issues in detecting vehicle lane position
Pre-purchase check
Inspect and clean the area around the Toyota logo in the front grille, especially in conditions with slush or snow.
FORWARD COLLISION AVOIDANCE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel Economy and Tank Filling Issues
Danger zone mileageMileage not reported
Reported symptoms
- Below stated fuel economy mileage (33.5 MPG vs 41 MPG)
- Inability to fill gas tank to specified capacity (14.5 gallons)
- Reported mileage significantly lower than manufacturer specifications (22.4 MPG vs ranges of 27/30/29)
Pre-purchase check
Check fuel system components including fuel tank and fuel gauge functionality.
FUEL/PROPULSION SYSTEM: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Brake System Failure
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle sliding uncontrollably during turns
- Failure to stop when brakes are applied
- Vehicle continuing to move while in park
- Loss of control during braking maneuvers
Pre-purchase check
Inspection of the braking system is recommended to investigate potential malfunctions or failures, especially involving brake assistance mechanisms.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 2 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Coolant Bypass Hose and Valve Issues
Danger zone mileage48,500–69,500 miMedian: 59,000 mi
Reported symptoms
- Engine Maintenance Required message appears
- Low oil level reported
- Coolant bypass valve malfunction code
- Coolant bypass valve needs replacement
Pre-purchase check
Inspect coolant bypass hose and valve for integrity and functionality, especially in high temperature conditions, and check for any associated diagnostic codes.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 48500, median 59000, and P75 69500 miles.
OTHER / UNSPECIFIED
Coolant Bypass Valve Failure
Danger zone mileageMileage not reported
Reported symptoms
- Coolant bypass valve failure
- Loss of coolant functionality
Pre-purchase check
Inspect the coolant bypass valve and related components for wear or defects, especially in vehicles with less than 50,000 miles.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Coolant Bypass Valve Issues
Danger zone mileage40,000–40,000 miMedian: 40,000 mi
Reported symptoms
- Coolant bypass valve failure
- Need for replacement within 40k miles
Pre-purchase check
Inspect the coolant bypass valve for signs of failure or leaks, particularly in vehicles with low mileage.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 40000, median 40000, and P75 40000 miles.
OTHER / UNSPECIFIED
Coolant Bypass Valve Issues
Danger zone mileageMileage not reported
Reported symptoms
- Leakage of coolant
- Overheating engine
- Unusual engine noises
Pre-purchase check
Inspect the coolant bypass valve for leaks or blockages and check for proper operation.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Electrical System Malfunction
Danger zone mileage2,200–2,200 miMedian: 2,200 mi
Reported symptoms
- Vehicle does not unlock doors
- Unable to disengage from park
- Engine does not start
- Dashboard warning lights flickering (Parking brake malfunction, Check engine light)
Pre-purchase check
Inspect the vehicle's battery, electrical system connections, and software updates for any potential issues.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 2200, median 2200, and P75 2200 miles.
OTHER / UNSPECIFIED
Engine Maintenance Warning Light Activation
Danger zone mileage48,000–48,000 miMedian: 48,000 mi
Reported symptoms
- Warning light for engine maintenance required appears when starting engine and turning on A/C
- No physical codes reported despite warning light activation
Pre-purchase check
Inspect vehicle for any stored engine codes and check A/C system performance; consider reviewing recent maintenance records.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 48000, median 48000, and P75 48000 miles.
OTHER / UNSPECIFIED
Fuel Tank Capacity Issue
Danger zone mileageMileage not reported
Reported symptoms
- Fuel tank only fills to 10-11 gallons despite being advertised for 14.5 gallons
- Gas tank overflows when attempting to add more fuel beyond 10 gallons even when empty light is on
Pre-purchase check
Inspect the fuel tank for calibration errors or mechanical issues affecting the fuel intake system.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Inaccurate Fuel Gauge and Miles Remaining Calculations
Danger zone mileageMileage not reported
Reported symptoms
- Fuel gauge inaccurately indicates empty with fuel remaining
- Fuel gauge shows half when tank is not filled correctly
- Miles remaining calculations are inaccurate
Pre-purchase check
Inspect fuel gauge functionality and calibration. Verify accuracy of miles remaining calculations against actual fuel consumption.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Rear Liftgate Hinges Structural Failure
Danger zone mileageMileage not reported
Reported symptoms
- Liftgate opens and closes crookedly
- Liftgate misalignment
- Hinge cracking
- Liftgate only moves partially before stopping
Pre-purchase check
Inspect rear liftgate hinges for cracks and misalignment. Assess functionality and observe for recurring issues after repairs.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Spontaneous Sunroof Shattering
Danger zone mileageMileage not reported
Reported symptoms
- Sunroof spontaneously shattered without external impact.
- Loud pop sound heard just before shattering.
- Glass shattered along the entire perimeter.
Pre-purchase check
Inspect the sunroof for signs of stress or previous damage; check for manufacturing defects.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Unintended Rolling in Drive Mode
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle rolls backwards when turned off while in drive mode on an incline
- Vehicle accelerates in reverse unexpectedly when attempting to turn off engine while parked
- Injuries sustained from vehicle rolling over individuals after engine was thought to be off
Pre-purchase check
Inspect the vehicle's transmission system and assess the functionality of the park feature when the engine is turned off in drive mode.
OTHER / UNSPECIFIED: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Coolant Bypass Valve Defect
Danger zone mileageMileage not reported
Reported symptoms
- Engine maintenance light activation
- Coolant leakage
- Overheating risk
- Obstruction of dashboard view
Pre-purchase check
Inspect the coolant bypass valve for signs of leakage and assess electrical component safety in relation to coolant exposure.
POWER TRAIN: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Coolant Flow Control Malfunction
Danger zone mileage56,000–56,000 miMedian: 56,000 mi
Reported symptoms
- Coolant bypass valve needs replacement
- Coolant flow control valve malfunction
Pre-purchase check
Inspect the coolant flow control system for faults and consider valve replacement based on age and mileage.
POWER TRAIN: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 56000, median 56000, and P75 56000 miles.
POWER TRAIN
Power Train Design Flaw
Danger zone mileageMileage not reported
Reported symptoms
- Car rolls when turned off and in drive mode
- Car accelerates in reverse while in drive mode on incline
- Vehicle poses risk of personal injury if exited improperly
Pre-purchase check
Inspect the power train functionality and operation of gear positions, especially regarding vehicle behavior upon engine shutdown and driver exiting.
POWER TRAIN: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Loss of power while driving
- Vehicle jerks during acceleration
- Hybrid system malfunction warning
- Inability to drive or reverse the vehicle
Pre-purchase check
Inspect the wire harness for potential failures and check for any fault codes related to the hybrid system and power train components.
POWER TRAIN: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Powertrain Performance Issues in 2020 RAV4 Hybrid
Danger zone mileage600–600 miMedian: 600 mi
Reported symptoms
- Loud grinding noise when in reverse and EV mode engaged
- Transmission jerks during acceleration in first three gears
- Car lurches when braking partially or during rolling stops
- Feeling of instability while making turns
Pre-purchase check
Inspect powertrain components, particularly the transmission and electric drive system, for engagement issues and abnormal noises. Test driving for jerking and lurching behavior may be necessary.
POWER TRAIN: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 600, median 600, and P75 600 miles.
SERVICE BRAKES
Braking System Concerns
Danger zone mileageMileage not reported
Reported symptoms
- Squeaking brakes when making quick stops
- Squeaking after releasing brakes or while backing up
- Warning lights indicating brake issues
- Perceived weakness in braking power
Pre-purchase check
Inspect brake actuator functionality and examine for any error codes that could indicate brake assist issues.
SERVICE BRAKES: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Service Brakes Malfunction due to Misidentification by Sensors
Danger zone mileageMileage not reported
Reported symptoms
- Incorrect detection of impending collision
- Forceful brake application
- Inability to reengage adaptive speed control
- Flashing warning lights on instrument panel
Pre-purchase check
Inspect the area around the Toyota logo for buildup of debris or snow; clean as necessary and verify sensor functionality.
SERVICE BRAKES: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Electric Power Steering Assist Issues
Danger zone mileageMileage not reported
Reported symptoms
- Intermittent low power steering error message
- Steering wheel freezes for a second or two
- Loss of electric power steering assist warning code
Pre-purchase check
Inspect electrical connections and power steering system components for faults and perform diagnostics to check for error codes.
STEERING: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Engine Power Loss and Steering Failure Warning
Danger zone mileageMileage not reported
Reported symptoms
- Engine Stopped, Steering Power Low message displayed on dashboard
- Vehicle unable to accelerate or move in drive or reverse
- Weird noises coming from under the hood
- Power loss when attempting to start the vehicle
Pre-purchase check
Inspect the vehicle's power steering system and engine diagnostics for faults related to power loss and warning messages.
STEERING: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Low Power Steering and Voltage Warning
Danger zone mileageMileage not reported
Reported symptoms
- High Voltage Warning on dashboard
- Low Power to Steering reading
- Service engine warning
- Voltage abnormality message on screen
Pre-purchase check
Inspect the steering power assist system and electrical connections for faults or abnormalities.
STEERING: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Lift Gate Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Lift gate does not open properly
- Lift gate does not close properly
- Hinges coming undone
- Concern about gate opening while driving
Pre-purchase check
Inspect the lift gate hinges and mechanisms for wear or malfunction. Check alignment and securement of components.
STRUCTURE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Rear Hatch and Liftgate Hinges Issues
Danger zone mileageMileage not reported
Reported symptoms
- Hinges bending or breaking
- Rear hatch malfunction
- Rear liftgate door not sealing properly
- Exhaust gases entering vehicle
Pre-purchase check
Inspect the rear liftgate hinges for signs of bending or damage and check the seal integrity of the liftgate.
STRUCTURE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Sunroof Shattering
Danger zone mileageMileage not reported
Reported symptoms
- Sunroof shattered unexpectedly while driving at high speed
- Potential risk of causing an accident due to shattered sunroof
Pre-purchase check
Inspect the integrity of the sunroof and surrounding components for any signs of weakness or previous damage.
STRUCTURE: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Suspension Clunking and Clicking Noises
Danger zone mileageMileage not reported
Reported symptoms
- Loud clunking sound from front of the vehicle while driving or parked
- Intermittent loud clicking noise from under the front end of the vehicle during turns
Pre-purchase check
Inspect suspension components and front alignment; check for any obstructions or damage that may cause noise.
SUSPENSION: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Suspension and Steering Issues
Danger zone mileageMileage not reported
Reported symptoms
- Loose power steering
- Difficulty maneuvering
- Steering wheel pulls to the left
Pre-purchase check
Check suspension components, including toe link and alignment adjustments. Monitor for signs of steering issues.
SUSPENSION: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control Malfunction in Adverse Conditions
Danger zone mileageMileage not reported
Reported symptoms
- Inaccurate detection of impending collision
- Forceful braking without apparent cause
- Speed control failure to reengage after braking
- Intermittent functionality of speed control in snowy conditions
Pre-purchase check
Inspect and clean the Toyota logo on the front grill; assess software and sensor calibration for speed control issues under various environmental conditions.
VEHICLE SPEED CONTROL: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Vibrating Side Mirrors at Highway Speeds
Danger zone mileageMileage not reported
Reported symptoms
- Side mirrors vibrate at highway speeds
- Difficulty seeing when changing lanes due to mirror vibration
Pre-purchase check
Inspect side mirrors for secure attachment and aerodynamic design issues that may contribute to vibration.
VISIBILITY/WIPER: 2 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- SRS air bag malfunction reported.
- No injuries or crash incidents reported.
Pre-purchase check
Inspect air bag system for faults or error codes.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag Non-Deployment in Collision
Danger zone mileageMileage not reported
Reported symptoms
- No deployment of driver side air bag during a crash
- Extensive front end damage
- Involvement in single car collision
Pre-purchase check
Inspect the air bag system for faults or component failures, especially in the deployment mechanism.
AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag Recall Delay
Danger zone mileageMileage not reported
Reported symptoms
- Unsafe feeling while driving
- Pending repair for over a year
Pre-purchase check
Check if there is an active recall notice for the vehicle regarding air bags and follow up with the dealership for repair status.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag Replacement Delay
Danger zone mileageMileage not reported
Reported symptoms
- Complaint of delayed air bag replacement
- Denial of claims for vehicle replacement
Pre-purchase check
Inspect air bag operational status and verify timelines for replacement or repairs through the manufacturer.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag Safety Recall Concerns
Danger zone mileageMileage not reported
Reported symptoms
- Consumer feeling unsafe driving vehicle due to unresolved safety recall
- Requests for replacement or clarification were met with unsatisfactory responses
- Confusion regarding loaner vehicle expenses associated with recall resolution
Pre-purchase check
Review correspondence from manufacturer regarding recall status and follow up with dealership for clarification on loaner vehicle costs.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Air Bag Warning Light Issues
Danger zone mileage32,000–32,000 miMedian: 32,000 mi
Reported symptoms
- Air bag lights flashing
- Front passenger seat light flashing
- Continuous alarm sounding
- Message to visit dealer for service
Pre-purchase check
Conduct a thorough inspection of the electrical wiring, specifically under the passenger seat, to diagnose potential issues.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 32000, median 32000, and P75 32000 miles.
AIR BAGS
Airbag Recall Concern
Danger zone mileageMileage not reported
Reported symptoms
- Concern about airbag deployment during trips
- Lack of communication from manufacturer regarding recalls
Pre-purchase check
Check for any official recall notices from the manufacturer and ensure compliance with safety recalls.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Airbag Related Issues
Danger zone mileageMileage not reported
Reported symptoms
- Power steering unresponsive
- Difficulty in steering at high speeds
- Safety feature malfunction
Pre-purchase check
Inspect power steering system and airbag functionality.
AIR BAGS: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Airbags Not Functioning
Danger zone mileageMileage not reported
Reported symptoms
- Airbags not deploying
- Safety issue reported
Pre-purchase check
Inspect airbag system for faults and status indicators.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Delayed Remedy for Air Bag Issue
Danger zone mileageMileage not reported
Reported symptoms
- Extended resolution time for air bag problem
- Uncertainty regarding the status of the remedy
Pre-purchase check
Check for updates on the remedy process and ensure communication with the service provider about the air bag issue.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Drivers Side Power Seat Failure
Danger zone mileageMileage not reported
Reported symptoms
- Power seat does not function as intended.
- Seat adjustment is unresponsive.
Pre-purchase check
Inspect the power seat mechanism and electrical connections for any signs of malfunction or disconnection.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Multiple System Failure with Airbag Alert
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle will not start
- Brake alert
- Engine alert
- Airbag alert (multiple alerts) since parked in driveway
Pre-purchase check
Inspect electrical systems and connections for faults or failures.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Outstanding Recall for OCS Sensors in Passenger Seat Airbag
Danger zone mileageMileage not reported
Reported symptoms
- Promise of rectification by Q3 2024 is unmet.
- Outstanding recall for OCS sensors not addressed.
Pre-purchase check
Check for any updates on the OCS sensor recall status with the manufacturer.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Roof Leak Affecting Headliner
Danger zone mileageMileage not reported
Reported symptoms
- Roof leak leading to water damage
- Damaged headliner from leakage
Pre-purchase check
Inspect sunroof seals and windshield seals for proper sealing and integrity.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Roof Rack Side Rails Securing Issue
Danger zone mileageMileage not reported
Reported symptoms
- Front of roof rack side rails lift up while driving
- Water and dirt ingress into front supports near windshield
- Concerns of safety due to structural integrity
Pre-purchase check
Inspect the front securing method of the roof rack side rails for proper bolting and weather proofing.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
AIR BAGS
Water Stains Near Air Bags
Danger zone mileageMileage not reported
Reported symptoms
- Water stains on passenger A pillar interior headliner
- Water stains on C pillar interior headliner
- Water stains on driver's side C pillar interior headliner
Pre-purchase check
Inspect the headliner areas around the air bags for water intrusion and potential leaks.
AIR BAGS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Airbag Sensor Issue
Danger zone mileageMileage not reported
Reported symptoms
- Inability to fix airbag sensor
- Unsafe to have passengers in the front seat
- Recurring notifications about recall status
Pre-purchase check
Check for updates from the manufacturer regarding the airbag sensor recall and ensure compliance with safety advisories.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Apple CarPlay Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Apple CarPlay disconnects frequently
- Music stops playing unexpectedly
- Navigation disconnects during use
- Driver distracted while attempting to fix the issue
Pre-purchase check
Inspect the software version and compatibility of Apple CarPlay with the vehicle's system and check the wiring and connections of the USB port.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Charging Issue
Danger zone mileage30–30 miMedian: 30 mi
Reported symptoms
- Battery isn't holding a charge
- Dead battery on Monday mornings
- Slow to start in the mornings
- Requires idling for 20 minutes before use
Pre-purchase check
Inspect the electrical system, including the battery and charging components, for proper function and connections.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 30, median 30, and P75 30 miles.
ELECTRICAL SYSTEM
Battery Drain Issues
Danger zone mileageMileage not reported
Reported symptoms
- Battery completely dead after a period of inactivity
- Inability to turn the engine over
- Sporadic occurrences of battery drain
- Stranding incidents due to battery failure
Pre-purchase check
Inspect electrical components for parasitic drain and ensure proper battery connections.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Battery Failure
Danger zone mileageMileage not reported
Reported symptoms
- Battery died unexpectedly
- Battery voltage drop noted
Pre-purchase check
Inspect the battery health and charging system functionality.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Braking System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Brake system failure while cruising at 45 mph
- Failure to stop when brake pedal is depressed
- Collision with another vehicle due to braking issue
- Injuries sustained during collision (rib and torso injuries, fractured tailbone)
Pre-purchase check
Inspect braking system components and electronic control systems to identify potential faults, especially under cruise control conditions.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
CarPlay Connectivity Issue
Danger zone mileageMileage not reported
Reported symptoms
- CarPlay disconnects constantly
- Navigation cuts out during drives
- Display issues with directions
Pre-purchase check
Check electrical connections related to CarPlay functionality and software updates for compatibility issues.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Coolant Bypass Valve Failure
Danger zone mileageMileage not reported
Reported symptoms
- Failure of coolant bypass valve leading to potential overheating issues
- High replacement cost for relatively new vehicles
Pre-purchase check
Inspect the coolant system and bypass valve condition, focusing on signs of wear or obstruction.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Coolant Bypass Valve Issue
Danger zone mileageMileage not reported
Reported symptoms
- Electrical system malfunctions related to coolant management
- Overheating concerns due to coolant bypass valve failure
Pre-purchase check
Inspect the coolant bypass valve and related electrical connections for proper operation and signs of wear or damage.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Coolant Bypass Valve Issue
Danger zone mileageMileage not reported
Reported symptoms
- Coolant leak
- Decreased engine performance
- Increased engine temperature
Pre-purchase check
Check for leaks in the coolant system, particularly around the bypass valve.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System - Battery Failure
Danger zone mileageMileage not reported
Reported symptoms
- Dead battery after short usage period (1 month after purchase)
- Inability to start vehicle
Pre-purchase check
Inspect battery condition and connections, verify charging system functionality.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Alignment Issues
Danger zone mileageMileage not reported
Reported symptoms
- Issues with gas tank range
- Blind Spot Monitoring (BSM) malfunction
- Camera shutting off
- Steering wheel requires constant adjustment to go straight
Pre-purchase check
Check for underlying issues affecting alignment and electrical connections influencing sensor functions.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Battery Drain
Danger zone mileageMileage not reported
Reported symptoms
- 12v battery drains completely if car is not driven for 1 to 2 weeks
- Requires a jump start to function after battery drain
- Warning message about safety features unavailable after jump start
Pre-purchase check
Check for any continuous electrical draws when the vehicle is off that may be draining the 12v battery.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Battery Drain Issue
Danger zone mileageMileage not reported
Reported symptoms
- Battery drain when using remote start
- Battery replacement needed within short time period
Pre-purchase check
Inspect electrical system and check for firmware updates relevant to remote start functionality.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Complaint
Danger zone mileageMileage not reported
Reported symptoms
- Lost website access while using electrical system features.
- Issues with functionality of electrical components.
Pre-purchase check
Inspect the electrical system and related components for proper functionality and connectivity issues.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Complaints
Danger zone mileageMileage not reported
Reported symptoms
- Failure of electrical components
- Intermittent power loss
- Dashboard warning lights activated
Pre-purchase check
Inspect electrical connections and components for corrosion or loose connections.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Corrosion
Danger zone mileageMileage not reported
Reported symptoms
- Corroded wiring harness to the lithium battery
- Unregulated electricity
- Cruise control malfunction
Pre-purchase check
Inspect wiring harness and battery connections for corrosion and verify electrical regulation.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Display Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Displays go dark for a split second
- Displays take longer to re-engage after going dark
Pre-purchase check
Inspect for water ingress in wiring and check related electrical connections and components.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Erratic Behavior
Danger zone mileageMileage not reported
Reported symptoms
- All emergency/error code lights activated on the dashboard
- Error codes appeared intermittently while driving
- Emergency lights activated repeatedly
Pre-purchase check
Check for faulty sensors or electrical connections that may cause intermittent signaling of error codes.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Error Code
Danger zone mileageMileage not reported
Reported symptoms
- Error code P1C80-49 displayed during operation.
- User complaints regarding manufacturing defects.
Pre-purchase check
Inspect the electrical system for faults and validate the error codes.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failure
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle did not turn on at all when parked
- Required jumpstart to operate
Pre-purchase check
Check battery condition and connections, inspect electrical system for faults.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failure
Danger zone mileage10,000–10,000 miMedian: 10,000 mi
Reported symptoms
- Car wouldn't crank
- Seemed like a dead battery
- Clicking noise when attempting to start
- Could not jump start the vehicle
Pre-purchase check
Inspect the battery connections and electrical system for faults or failures.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 10000, median 10000, and P75 10000 miles.
ELECTRICAL SYSTEM
Electrical System Failure
Danger zone mileageMileage not reported
Reported symptoms
- Warning that smart key is not working
- Unable to turn on car
- Loss of all power
- Doors cannot be opened
Pre-purchase check
Inspect the battery and electrical connections. Analyze the vehicle's onboard computer for faults.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failure
Danger zone mileageMileage not reported
Reported symptoms
- All systems failing in vehicle
- Vehicle will not start
- Brake alert
- Engine alert in dashboard display","Airbag alert in dashboard display","Power steering alert in dashboard display","Every light inside vehicle flashing with alerts
Pre-purchase check
Inspect the vehicle's electrical system and battery connections for faults or failures.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failure - No Start
Danger zone mileageMileage not reported
Reported symptoms
- Car will not start after sitting unused for a few days
- Battery appears to be fine
- Car is completely dead
Pre-purchase check
Inspect the electrical system components, including battery connections and the starter system.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failure to Start
Danger zone mileageMileage not reported
Reported symptoms
- Car did not start after a period of inactivity
- Requires multiple attempts to start
Pre-purchase check
Inspect battery condition and connections; check electrical system for faults.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Failures
Danger zone mileageMileage not reported
Reported symptoms
- Dash lights went out
- Windows stopped working
- Clocks are often blank
- Noise when turning right
Pre-purchase check
Inspect electrical wiring and dashboard components for faults or malfunctions.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Fire Risk
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle caught fire while parked
- Fire caused damage to garage and house
- Minor injuries reported to occupants
Pre-purchase check
Inspect electrical connections and charging system for potential faults and ensure compliance with any manufacturer recalls or service bulletins.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Flickering and Dimming Screens
Danger zone mileageMileage not reported
Reported symptoms
- Screens flicker
- Screens dim on their own while driving
Pre-purchase check
Inspect electrical connections and screen control modules for faults.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Maintenance Warning
Danger zone mileage100,000–100,000 miMedian: 100,000 mi
Reported symptoms
- Engine maintenance required light on dashboard
- High service costs for vehicles over 100k miles
Pre-purchase check
Inspect the electrical system and engine performance; consider regular maintenance and service schedule for high-mileage vehicles.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 100000, median 100000, and P75 100000 miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Interior lights flashing rapidly and randomly while driving
- Instrument cluster showing incorrect indicators (e.g., door open warning)
- Rear hatch attempting to open without user input
- Dash switches unresponsive to commands from driver or vehicle controls
Pre-purchase check
Inspect the electrical connections to the instrument cluster and rear hatch; check for software updates or electrical system faults.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Pre-Collision System malfunction message
- Vehicle Stability Control System malfunction message
- Inability to rely on Pre-Collision systems
- Inability to rely on Vehicle Stability Control systems
Pre-purchase check
Inspect the electrical system and related components for errors or faults; consider checking the connections and modules related to the Pre-Collision and Vehicle Stability Control systems.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Danger zone mileage55,000–55,000 miMedian: 55,000 mi
Reported symptoms
- Incessant dashboard warning message regarding engine maintenance
- Message obscuring visibility of vital driving information (speed, mileage, etc.)
- Difficulty in dismissing the warning message
Pre-purchase check
Inspect electrical connections and warning system for faults or software issues that may cause persistent alerts.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 55000, median 55000, and P75 55000 miles.
ELECTRICAL SYSTEM
Electrical System Malfunction
Danger zone mileage2,200–2,200 miMedian: 2,200 mi
Reported symptoms
- Car would not start after sitting overnight
- Dashboard lights flickering
- Parking brake malfunction warning
- Check engine and other warning lights illuminated
Pre-purchase check
Inspect battery condition and electrical connections; check for any error codes in the vehicle's diagnostic system.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 2200, median 2200, and P75 2200 miles.
ELECTRICAL SYSTEM
Electrical System Malfunction and Warning Messages
Danger zone mileage32,000–32,000 miMedian: 32,000 mi
Reported symptoms
- Air bag light flashing
- Front passenger seat light flashing
- Continuous alarm sounding
- Warning message to visit dealer for service
Pre-purchase check
Inspect electrical wiring under the passenger seat for potential faults or disconnections and verify any relevant error codes through diagnostic tools.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 32000, median 32000, and P75 32000 miles.
ELECTRICAL SYSTEM
Electrical System Warning - Coolant Bypass Valve
Danger zone mileage32,100–32,100 miMedian: 32,100 mi
Reported symptoms
- Warning light for engine maintenance required
- Issue occurs when A/C is on
Pre-purchase check
Inspect the coolant bypass valve and related electrical systems for faults.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 32100, median 32100, and P75 32100 miles.
ELECTRICAL SYSTEM
Electrical System Warning Message
Danger zone mileageMileage not reported
Reported symptoms
- Engine maintenance required warning after turning on air conditioning
- Diagnostic test shows coolant bypass valve circuit issue
Pre-purchase check
Inspect electrical connections and wiring related to the coolant bypass valve and air conditioning system.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Warning Messages
Danger zone mileageMileage not reported
Reported symptoms
- High Voltage Warning on dashboard
- Low Power to Steering reading
- Service engine warning
Pre-purchase check
Inspect electrical system for faults and verify power supply to steering components.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Electrical System Water Penetration
Danger zone mileageMileage not reported
Reported symptoms
- Power steering warning light illuminated
- Possible water damage due to heavy rainfall
Pre-purchase check
Check for signs of water intrusion in the electrical components and wiring harnesses associated with the power steering system.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Engine Maintenance Warning when A/C Activated
Danger zone mileage48,000–48,000 miMedian: 48,000 mi
Reported symptoms
- Engine maintenance required warning light activates when starting engine and turning on A/C.
- Warning light triggers at initial start with A/C.
Pre-purchase check
Inspect electrical connections and codes related to engine management and A/C system.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 48000, median 48000, and P75 48000 miles.
ELECTRICAL SYSTEM
Engine Stopped with Power Steering Warning
Danger zone mileageMileage not reported
Reported symptoms
- Weird noises under the hood
- Loss of engine power
- Engine cutting out
- Warning message: 'Engine Stopped, Steering Power Low'
Pre-purchase check
Inspect electrical connections and components related to the engine control and power steering systems for faults or loose connections.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Faulty Engine Bypass Valve Sensor
Danger zone mileage40,000–40,000 miMedian: 40,000 mi
Reported symptoms
- Engine performance issues
- Check engine light activation
- Inconsistent engine response
Pre-purchase check
Inspect the engine bypass valve sensor and associated wiring for faults or failures.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 40000, median 40000, and P75 40000 miles.
ELECTRICAL SYSTEM
Fuel Tank Lid Malfunction
Danger zone mileage1,000–1,000 miMedian: 1,000 mi
Reported symptoms
- Fuel tank lid pops open when vehicle is turned on or off
- Fuel tank lid does not stay closed
Pre-purchase check
Check electrical connections related to fuel tank lid mechanism.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 1000, median 1000, and P75 1000 miles.
ELECTRICAL SYSTEM
Hybrid System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Hybrid system malfunction warning message
- Flashing lane departure light
- Flashing traction control light
- Flashing crash detection light
Pre-purchase check
Inspect the electrical connections and hybrid system components for faults.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Infotainment System Failure
Danger zone mileageMileage not reported
Reported symptoms
- Screen flashes on and off
- Screen is not responsive
- Inability to update software
- Need for total replacement of infotainment system
Pre-purchase check
Inspect the infotainment system for electrical connections and software issues; consider a factory reset if applicable.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Intermittent Starting Issue
Danger zone mileage900–900 miMedian: 900 mi
Reported symptoms
- Car fails to start intermittently
- Requires jump starts multiple times
- Dealer unable to diagnose problem
Pre-purchase check
Consider checking the battery, electrical connections, and charging system for abnormalities.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 900, median 900, and P75 900 miles.
ELECTRICAL SYSTEM
Leaking Coolant Bypass Valve
Danger zone mileage31,209–31,209 miMedian: 31,209 mi
Reported symptoms
- Service Engine message on dashboard
- Repeated return of warning message
Pre-purchase check
Check for coolant leaks and inspect coolant bypass valve for damage or wear.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 31209, median 31209, and P75 31209 miles.
ELECTRICAL SYSTEM
Odometer Discrepancy and Stalling
Danger zone mileageMileage not reported
Reported symptoms
- Mileage discrepancy reported
- Vehicle stalling during operation
Pre-purchase check
Conduct a thorough inspection of the odometer and vehicle history reports to verify mileage accuracy and check for potential modifications.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Persistent Warning Light
Danger zone mileageMileage not reported
Reported symptoms
- Warning light remains illuminated despite maintenance
- Commonality noted in user groups
Pre-purchase check
Inspect the electrical system and warning light sensors for faults or malfunctions.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Potential Electrical System Damage from Roof Leak
Danger zone mileageMileage not reported
Reported symptoms
- Concern of air bags not deploying due to water damage
- Potential for water leaking into electrical components
Pre-purchase check
Inspect roof gaskets for integrity, especially under wet conditions, to prevent leaks that may affect airbag deployment.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Power Lift Gate Malfunction
Danger zone mileage33,000–33,000 miMedian: 33,000 mi
Reported symptoms
- Rear hatch does not open automatically
- Rear hatch pops open but remains stuck
- Hatch requires manual assistance to open
- Notification shows hatch as open when closed improperly, preventing vehicle from locking
Pre-purchase check
Inspect power lift gate hinges for alignment and integrity. Verify electrical connections related to the automatic lift mechanism.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 33000, median 33000, and P75 33000 miles.
ELECTRICAL SYSTEM
Power Loss in Electrical System
Danger zone mileageMileage not reported
Reported symptoms
- Loss of power to the vehicle
- Inability to start the vehicle
- Intermittent electrical issues
Pre-purchase check
Inspect the vehicle's electrical components and battery connections for faults or loose connections.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Random Battery Discharge
Danger zone mileageMileage not reported
Reported symptoms
- Car battery discharges unexpectedly.
- Electrical system malfunctions.
Pre-purchase check
Inspect electrical connections and battery condition.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Start and Stop System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Error message displayed
- Warning sound activated
Pre-purchase check
Inspect the electrical system for faults and software updates in the start and stop system.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Trunk Lift Gate Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Trunk lift gate unable to open properly
- Trunk lift gate unable to close properly
- Delay in repair due to parts availability
Pre-purchase check
Check lift gate shock and strut supports for functionality and wear.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ELECTRICAL SYSTEM
Water Leakage at Roof Rails
Danger zone mileageMileage not reported
Reported symptoms
- Headliner saturated at 'A' pillar
- Headliner saturated at 'C' pillar
- Water ingress during rain or car wash
- Concern about potential airbag malfunction
Pre-purchase check
Inspect roof rail seals and drainage system for blockages or failures.
ELECTRICAL SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Battery Drain After Short Inactivity
Danger zone mileage10,000–10,000 miMedian: 10,000 mi
Reported symptoms
- Car battery completely drained after not being driven for 24 hours
- Car would not start
- Required jump starting
Pre-purchase check
Inspect electrical system for potential leaks or faulty components causing battery drain.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 10000, median 10000, and P75 10000 miles.
ENGINE
Coolant Bypass Pipe/Hose Issue
Danger zone mileageMileage not reported
Reported symptoms
- Maintenance light continuously illuminated after oil change
- Need for replacement of Coolant Bypass pipe/hose
Pre-purchase check
Inspect the Coolant Bypass pipe/hose for leaks or defects that may trigger maintenance alerts.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Coolant Bypass Valve Failure
Danger zone mileageMileage not reported
Reported symptoms
- Malfunction of coolant bypass valve
- Frequent overheating issues reported
Pre-purchase check
Inspect the coolant bypass valve for proper function and leaks.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Coolant Bypass Valve Failure
Danger zone mileageMileage not reported
Reported symptoms
- Coolant leakage
- Engine overheating
Pre-purchase check
Inspect the coolant bypass valve for signs of leaks or mechanical failure.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Coolant Bypass Valve Failure
Danger zone mileageMileage not reported
Reported symptoms
- Engine service required message displayed
- Coolant bypass valve replacement needed
Pre-purchase check
Inspect coolant bypass valve functionality and check for leaks or blockages in the cooling system.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Coolant Bypass Valve Replacement Needed
Danger zone mileageMileage not reported
Reported symptoms
- Warning message related to coolant system
- Engine oil at very low to dry position
Pre-purchase check
Inspect coolant bypass valve and assess engine oil levels during service.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Coolant Flow Control Valve Malfunction
Danger zone mileage56,000–56,000 miMedian: 56,000 mi
Reported symptoms
- Malfunctioning coolant flow control valve
- Cooling issues in engine
Pre-purchase check
Inspect the coolant flow control valve and related coolant systems for proper function and leaks.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 56000, median 56000, and P75 56000 miles.
ENGINE
Coolant Leak due to Plastic Component Failure
Danger zone mileage60,000–60,000 miMedian: 60,000 mi
Reported symptoms
- Cracked plastic part
- Coolant leakage
- Short to battery
Pre-purchase check
Inspect plastic components for cracks or wear, especially in relation to coolant systems and electrical connections.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 60000, median 60000, and P75 60000 miles.
ENGINE
Coolant Leakage in Engine
Danger zone mileageMileage not reported
Reported symptoms
- Leaking coolant
- Need for coolant bypass valve replacement
Pre-purchase check
Inspect the coolant bypass valve and surrounding components for leaks and damage.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Coolant Valve Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Engine safety light is on constantly
- Coolant valve is malfunctioning
Pre-purchase check
Inspect the coolant valve and associated electrical connections for proper function.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Coolant Valve Replacement
Danger zone mileageMileage not reported
Reported symptoms
- Need for coolant valve replacement
- Repetitive occurrence of issue
Pre-purchase check
Monitor coolant levels and inspect coolant valve for functionality periodically.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Corroded Engine Components
Danger zone mileageMileage not reported
Reported symptoms
- Corrosion in connector pins
- Requirement to replace coolant bypass valve and coolant
Pre-purchase check
Inspect connectors for corrosion and replace any corroded components as necessary.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Corroded Wiring Harness to Lithium Battery
Danger zone mileageMileage not reported
Reported symptoms
- Corroded wiring harness
- Unsafe to drive due to electrical issues
- Cruise control failure
Pre-purchase check
Inspect wiring harness for corrosion and assess electrical regulation of battery system.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Coolant Valve Failure
Danger zone mileageMileage not reported
Reported symptoms
- Engine overheating
- Coolant leaks
Pre-purchase check
Inspect engine coolant valve for signs of failure or leaks.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Cooling System Malfunction
Danger zone mileage60,000–60,000 miMedian: 60,000 mi
Reported symptoms
- Check engine light activation
- Malfunction in electronic control of engine or throttle
- Error code P012807
Pre-purchase check
Inspect engine cooling system components, particularly the thermostat, for early signs of failure and verify against any applicable recalls.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 60000, median 60000, and P75 60000 miles.
ENGINE
Engine Failure due to Rod Thrown
Danger zone mileageMileage not reported
Reported symptoms
- Loud bang while driving
- Loss of engine power
- Exhaust smoking
- Puddle of liquid resembling motor oil under the vehicle
Pre-purchase check
Inspect for signs of engine damage or oil leaks, particularly focusing on engine block integrity and potential rod failure.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Maintenance Issue
Danger zone mileageMileage not reported
Reported symptoms
- Engine maintenance required
- Issues related to return valve hose
Pre-purchase check
Inspect the return valve hose for wear or failure.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Maintenance Required Message
Danger zone mileageMileage not reported
Reported symptoms
- Persistent 'Engine Maintenance Required' message on the dashboard
- Interference with visibility of other performance indicators
Pre-purchase check
Inspect the vehicle's engine management system for error codes and assess the functionality of warning indicators.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Maintenance Required Warning
Danger zone mileage100,000–100,000 miMedian: 100,000 mi
Reported symptoms
- Dashboard warning for engine maintenance required after reaching 100k miles
- High repair costs quoted by dealership for maintenance issues
Pre-purchase check
It is advisable to schedule regular maintenance inspections, especially around the 100k mile mark, to detect any potential engine issues early.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 100000, median 100000, and P75 100000 miles.
ENGINE
Engine Maintenance Warning Due to Coolant Bypass Valve
Danger zone mileage32,100–32,100 miMedian: 32,100 mi
Reported symptoms
- Engine maintenance required warning lights up unexpectedly
- Issue occurs primarily when A/C is engaged
Pre-purchase check
Inspect the coolant bypass valve, particularly when A/C is active, and evaluate if software updates are needed for warning signals.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 32100, median 32100, and P75 32100 miles.
ENGINE
Engine Noise and Battery Drain on Cold Start
Danger zone mileageMileage not reported
Reported symptoms
- Battery dies after sitting for 3-4 days requiring a jump start
- Engine makes a ticking noise on cold start
- Ticking noise has been increasing in volume over time
Pre-purchase check
Check battery condition and charging system; inspect engine components for wear that may cause ticking noise.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Non-Start Issue
Danger zone mileageMileage not reported
Reported symptoms
- Car did not start after not being used for 2 days.
- Engine failure to engage.
Pre-purchase check
Inspect battery health and connections as well as starter functionality.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Performance and Leakage Issues
Danger zone mileageMileage not reported
Reported symptoms
- Kickbacks during acceleration
- Antifreeze/coolant loss
- Abnormal amount of blow-by
- Loud engine noise at times","Car shakes during startup","Weird noise from under the hood","Dash lights and screen lights going dark
Pre-purchase check
Inspect for coolant leaks and check the engine for abnormal noise and vibrations. Verify dash electronic functionality and ensure all connections are secure.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Shake and White Smoke on Startup
Danger zone mileageMileage not reported
Reported symptoms
- Engine shakes on startup
- White smoke from exhaust for 5 seconds
- Frequent coolant replenishment (once a week)
Pre-purchase check
Inspect for coolant leaks and assess engine condition, focusing on the head gasket and cooling system integrity.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Stall and Warning Light
Danger zone mileageMileage not reported
Reported symptoms
- Engine light illuminated on dashboard
- Car stalled while fueling
- Car would not restart
Pre-purchase check
Inspect the fuel pump and electrical connections associated with the engine system.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Starting Failure after Short Inactivity
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle fails to start after sitting for 2-3 days
- Starting issues after extended work hours
Pre-purchase check
Inspect battery condition, starter motor, and ignition system for faults.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine Stopped and Steering Power Loss
Danger zone mileageMileage not reported
Reported symptoms
- Engine turned off unexpectedly
- Display message: 'Engine Stopped Steering Power Low'
- Inability to drive or reverse
- Gas pedal felt stiff
Pre-purchase check
Check for any error codes related to engine performance and steering assist systems; inspect wiring and power connections; assess for any recent maintenance or software updates that may be related.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Engine and System Alerts Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle will not start
- Brake alert activated
- Engine alert activated
- Airbag alert activated, power steering alert activated, multiple warning lights flashing.
Pre-purchase check
Inspect electrical systems and connections; check for any fault codes.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Fuel Economy Discrepancy
Danger zone mileageMileage not reported
Reported symptoms
- Below stated mileage
- Disappointment in fuel efficiency
Pre-purchase check
Inspect the vehicle's engine and fuel system for potential inefficiencies.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Fuel Tank Overflow Issue
Danger zone mileageMileage not reported
Reported symptoms
- Gas tank overflows when trying to fill above 10 gallons
- Fuel light indicates tank isn't full despite overflow
Pre-purchase check
Inspect the fuel tank capacity and overflow mechanism for potential defects or inaccuracies.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Hybrid System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Hybrid system malfunction message displayed
- Flashing warning lights for lane departure
- Flashing warning lights for traction control
- Flashing warning lights for crash detection
Pre-purchase check
Inspect the hybrid system components and related electrical connections for faults or malfunctions.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Intermittent Electrical Glitches
Danger zone mileageMileage not reported
Reported symptoms
- Displays go dark momentarily while driving
- Displays flash like car just started
- Vehicle darkened during left turn
- No issues found during inspection
Pre-purchase check
Check wiring and connections for water ingress and electrical system functionality.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Intermittent Emergency/Error Code Lights
Danger zone mileageMileage not reported
Reported symptoms
- All emergency/error code lights illuminated on dash while driving
- Intermittent return of error codes that resolved on their own
- Required multiple repairs for sensor replacements due to recurring issues
Pre-purchase check
Monitor for reoccurrence of emergency/error lights after repairs and consider returning to a certified service center if issues persist.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Loud Grinding Noise in Reverse
Danger zone mileage600–600 miMedian: 600 mi
Reported symptoms
- Loud grinding noise when placed in reverse
- Noise occurs when EV mode is engaged
Pre-purchase check
Consider inspection of the sprag-type device and electric drive system engagement mechanisms if noises are present, especially after initial mileage and in specific drive modes.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 600, median 600, and P75 600 miles.
ENGINE
Premature Coolant Bypass Hose Failure
Danger zone mileageMileage not reported
Reported symptoms
- Coolant leak
- Overheating engine
Pre-purchase check
Inspect coolant bypass hose for signs of wear or damage, particularly in high mileage vehicles.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Remote Start Battery Drain Issue
Danger zone mileageMileage not reported
Reported symptoms
- 12V battery replacement required frequently
- Remote start functionality impacted
Pre-purchase check
Check for any DCM firmware updates and their potential effect on battery power during inspections.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Transmission Failure
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle stopped moving forward or backwards when in gear
- No prior warnings or driving issues reported
- Vehicle turns on but does not engage
Pre-purchase check
Consider having a thorough diagnostic check of the transmission system and related components, including solenoids and wiring.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE
Water Pump Failure
Danger zone mileageMileage not reported
Reported symptoms
- Sudden failure of the water pump
- Explosion of the water pump part
- Rapid deceleration of the vehicle
Pre-purchase check
Regularly inspect the water pump and associated components for signs of wear or corrosion, especially if the vehicle has had previous engine issues or recalls related to coolant components.
ENGINE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE / ENGINE COOLING
Bypass Coolant Valve Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Engine Maintenance Required warning triggered
- Dashboard warning light remains on
Pre-purchase check
Consider having the Bypass Coolant Valve inspected by a qualified technician, especially if engine performance issues are noted.
ENGINE / ENGINE COOLING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
ENGINE / ENGINE COOLING
Engine Cooling Issues
Danger zone mileageMileage not reported
Reported symptoms
- Overheating
- Increased engine temperature
- Coolant leakage
Pre-purchase check
Check coolant levels, inspect hoses and radiators for leaks or damage, and monitor temperature readings during operation.
ENGINE / ENGINE COOLING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Airbag Non-functionality
Danger zone mileageMileage not reported
Reported symptoms
- Airbags not working
- Safety concerns due to non-functioning airbags
- Delays in airbag repair
Pre-purchase check
Inspect airbag system for faults and ensure proper functionality.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Brake Squeaking Issue
Danger zone mileageMileage not reported
Reported symptoms
- Brakes squeak during quick stops
- Brakes squeak after releasing brakes
- Brakes squeak while backing up
Pre-purchase check
Inspection of brake actuator and brake components recommended to confirm functionality and safety.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Corroded Wiring Harness to Lithium Battery
Danger zone mileageMileage not reported
Reported symptoms
- Unsafe to drive due to electrical issues
- Cruise control malfunction
Pre-purchase check
Inspect the wiring harness for corrosion and verify the electrical connections to the battery and cruise control system.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance Sound System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Loss of all sound including safety warnings
- Sound system intermittently cuts out
- Static and popping sounds from speakers
- Loud audio issues while driving at high speeds
Pre-purchase check
Inspect the audio system for potential electrical issues and test the functionality of safety warning notifications.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance System Inadequacy
Danger zone mileageMileage not reported
Reported symptoms
- Car does not effectively prevent low-speed collisions
- High repair costs resulting from minor impacts
Pre-purchase check
Inspect the functionality of the Forward Collision Avoidance System under various driving conditions, especially at low speeds.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Loss of control during turns
- Unexpected braking failure
- Inability to slow down as expected
Pre-purchase check
Inspect the forward collision avoidance system calibration and functionality, including Data Recorder outputs.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Forward Collision Avoidance System Not Recognizing Vehicles
Danger zone mileageMileage not reported
Reported symptoms
- System fails to detect vehicles entering lane closely in front
- No automatic braking when another car cuts in
- Driver required to manually brake to avoid collision
- Repeat occurrence with multiple vehicles
Pre-purchase check
Inspect adaptive cruise control functionality and sensor calibration.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FORWARD COLLISION AVOIDANCE
Power Steering and Cruise Control Issues
Danger zone mileageMileage not reported
Reported symptoms
- Cruise control malfunctioning
- Vehicle doesn't stay straight when using cruise control
- Grinding noise during turns
Pre-purchase check
Inspect power steering system and cruise control integration for potential faults or misalignments.
FORWARD COLLISION AVOIDANCE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Coolant Bypass Failure
Danger zone mileage55,000–55,000 miMedian: 55,000 mi
Reported symptoms
- Vehicle cannot be driven due to coolant system failure
- High repair cost associated with coolant bypass repair
Pre-purchase check
Inspect the coolant bypass system for wear and potential failure, especially near the 55,000-mile mark.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 55000, median 55000, and P75 55000 miles.
FUEL/PROPULSION SYSTEM
Coolant Bypass Valve Seizure
Danger zone mileage2,002–2,002 miMedian: 2,002 mi
Reported symptoms
- Warning light activation
- Coolant leakage observed
- Car available for inspection
Pre-purchase check
Inspect coolant bypass valve and associated hoses for functionality and leaks.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 2002, median 2002, and P75 2002 miles.
FUEL/PROPULSION SYSTEM
Engine Maintenance Warning Display Malfunction
Danger zone mileage55,000–55,000 miMedian: 55,000 mi
Reported symptoms
- Incessant 'engine maintenance required' message on dashboard
- Obstructed display of critical car information (speed, mileage, time, etc.)
- Inability to dismiss the warning message despite button pressing
Pre-purchase check
Inspect for software updates or diagnostic trouble codes related to the engine management system and display functionalities.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 55000, median 55000, and P75 55000 miles.
FUEL/PROPULSION SYSTEM
Fuel Pump Failure
Danger zone mileageMileage not reported
Reported symptoms
- Car shut off while driving
- Check engine light activated after restart
Pre-purchase check
Inspect the fuel pump and associated components for functionality and leaks.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel Pump Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle shuts off unexpectedly while driving
- Inability to restart vehicle after shutdown
Pre-purchase check
Inspect the fuel pump functionality and associated components in affected vehicles.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel System Hesitation and Overflow
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle hesitating when slowing down
- Vehicle jerking when coming to a stop
- Pump automatically shuts off when filling tank
- Fuel gauge showing incorrect level (3/4 full after filling)
Pre-purchase check
Inspect fuel system components including fuel pump and fuel sender unit for functionality and proper operation.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel System Issues
Danger zone mileage34,033–34,033 miMedian: 34,033 mi
Reported symptoms
- Gas smell in vehicle
- Need for fuel pump replacement
- Repeated water leaks in vehicle
- Previous repairs for leaks and clips
Pre-purchase check
Inspect fuel pump assembly, gaskets, and any previous repair areas for evidence of failure or wear.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 34033, median 34033, and P75 34033 miles.
FUEL/PROPULSION SYSTEM
Fuel System Performance Issue
Danger zone mileageMileage not reported
Reported symptoms
- Sluggish feeling while driving from stop to start
- Throttling motion while driving
- Engine Maintenance Required message on dashboard
Pre-purchase check
Inspect fuel injectors and coolant bypass valve for potential failures.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel System Power Loss
Danger zone mileageMileage not reported
Reported symptoms
- Sudden loss of engine power
- Vehicle goes into low-power state
- Fuel starvation
- Engine stalling without warning lights
Pre-purchase check
Inspect fuel pump and system pressure to ensure proper functionality and clear any diagnostic trouble codes if present.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel Tank Capacity Discrepancy
Danger zone mileageMileage not reported
Reported symptoms
- Consumers report that the fuel tank does not reach advertised capacity of 14.5 gallons
- Actual fuel tops off at only 10 gallons
Pre-purchase check
Verify the fuel tank capacity and inspect for any obstructions or inaccuracies in the fuel gauge system.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel Tank Capacity Issue
Danger zone mileageMileage not reported
Reported symptoms
- Inability to fill gas tank to full capacity
- Limited driving range due to fuel tank not filling properly
Pre-purchase check
Inspect fuel tank and filler neck for blockages or defects.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel Tank Capacity Issue
Danger zone mileageMileage not reported
Reported symptoms
- Fuel tank only fills up to 9-10 gallons instead of the rated 14 gallons.
- Owner believes there is an issue with the fuel pump.
Pre-purchase check
Inspect the fuel tank and fuel pump for capacity discrepancies and ensure proper functionality.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fuel Tank and Suspension Issues
Danger zone mileageMileage not reported
Reported symptoms
- Sway bar instability
- Front studs reliability concern
- Fuel tank unable to accept fuel even when not full
Pre-purchase check
Inspect the front suspension components and fuel tank for blockages or malfunctions.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Fueling System Premature Shut-off
Danger zone mileageMileage not reported
Reported symptoms
- Fueling process ends unexpectedly before tank is full
- Topping off fuel tank requires additional effort and time
- Concerns over fuel capacity being unfilled
Pre-purchase check
Check for fuel pump calibration issues or potential fuel tank venting problems.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
FUEL/PROPULSION SYSTEM
Hybrid System Malfunction
Danger zone mileage9–9 miMedian: 9 mi
Reported symptoms
- Hybrid system malfunction warning displayed
- Beeping and trembling experienced
- Loss of accelerator pedal responsiveness
- Final warning of reduced braking power
Pre-purchase check
Inspect the hybrid system for faults and verify the functionality of the accelerator and braking systems.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 9, median 9, and P75 9 miles.
FUEL/PROPULSION SYSTEM
Inaccurate Distance to Empty Measurement
Danger zone mileage420–420 miMedian: 420 mi
Reported symptoms
- Distance to empty reading does not exceed 430 miles despite a full tank
- Inconsistency with published range of approximately 580 miles
Pre-purchase check
Inspect the fuel gauge calibration and any related electronic systems, as well as verify any software updates that may affect the distance calculation.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 420, median 420, and P75 420 miles.
FUEL/PROPULSION SYSTEM
Inaccurate Fuel Gauge Readings
Danger zone mileageMileage not reported
Reported symptoms
- Gas light activates prematurely after approximately 10 gallons consumed
- Discrepancy between actual fuel consumption and manufacturer's advertised capacity
Pre-purchase check
Inspect the fuel gauge calibration and sensor functionality.
FUEL/PROPULSION SYSTEM: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LANE DEPARTURE
Brake Noise Issue in Toyota RAV4 Hybrid
Danger zone mileageMileage not reported
Reported symptoms
- Brakes squeak during quick stops
- Brakes squeak after releasing brakes
- Brakes squeak when backing up
Pre-purchase check
Consider inspecting the brake actuator and components for wear or misalignment.
LANE DEPARTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LANE DEPARTURE
Engine Maintenance Light Activation
Danger zone mileageMileage not reported
Reported symptoms
- Engine maintenance light illuminated on dashboard
- Unawareness of issue until further research
Pre-purchase check
Inspect the cooling bypass valve for any faults or required replacements.
LANE DEPARTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LANE DEPARTURE
Lane Departure Alignment Issues
Danger zone mileageMileage not reported
Reported symptoms
- Steering wheel needs constant adjustment to maintain straight driving
- Repeated misalignment of vehicle after maintenance
- Unclear cause of alignment issues after inspection
Pre-purchase check
Check wheel alignment and related steering components; investigate any underlying mechanical issues that could affect steering.
LANE DEPARTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LANE DEPARTURE
Lane Departure Assist Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle jerks out of lane
- Sudden steering pull to the right
- Sudden steering pull to the left
Pre-purchase check
Check the lane departure assist system calibration and sensors for proper functioning.
LANE DEPARTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LANE DEPARTURE
Lane Departure Feature Engagement Issues
Danger zone mileageMileage not reported
Reported symptoms
- Car changes lanes unexpectedly when the feature is engaged
- User feels unsafe using the lane departure feature
- Feature only engages at speeds over 35 MPH
Pre-purchase check
Inspect the lane departure system for calibration and functionality.
LANE DEPARTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LANE DEPARTURE
Lane Departure System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Uncontrolled steering behavior at higher speeds
- Lane departure warning ineffective or confusing
Pre-purchase check
Inspect the lane departure system for calibration errors and mechanical faults in the steering mechanism.
LANE DEPARTURE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LANE DEPARTURE
Poor Protection During Low-Speed Impact
Danger zone mileageMileage not reported
Reported symptoms
- Bumped a car at less than 3 MPH
- Damage to vehicle resulting in high repair costs
Pre-purchase check
Inspect the vehicle's front impact protection and design specifications for low-speed collisions.
LANE DEPARTURE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LATCHES/LOCKS/LINKAGES
Back Trunk Hinge Failure
Danger zone mileageMileage not reported
Reported symptoms
- Trunk does not close evenly
- Loose hinge mechanism
Pre-purchase check
Inspect for hinge integrity and alignment; check for signs of wear or manufacturing defects.
LATCHES/LOCKS/LINKAGES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LATCHES/LOCKS/LINKAGES
Door Lock Failure
Danger zone mileageMileage not reported
Reported symptoms
- Front driver side door does not lock remotely
- Manual door lock button is ineffective
- Door lock remains open during driving
- Requires manual locking with hand
Pre-purchase check
Inspect the locking mechanism and electronic components of the driver side door.
LATCHES/LOCKS/LINKAGES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LATCHES/LOCKS/LINKAGES
Door Lock Malfunctions
Danger zone mileageMileage not reported
Reported symptoms
- Driver door lock non-functional electronically
- Passenger door lock functioning manually but noisy
- Rear passenger side door lock mostly non-functional
Pre-purchase check
Inspect electronic locking mechanisms and manual operation for wear or obstruction.
LATCHES/LOCKS/LINKAGES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LATCHES/LOCKS/LINKAGES
Power Liftgate Concerns
Danger zone mileageMileage not reported
Reported symptoms
- Power liftgate does not close evenly
- Right side hinge is compromised
Pre-purchase check
Inspect the hinges and alignment of the power liftgate for wear or damage.
LATCHES/LOCKS/LINKAGES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
LATCHES/LOCKS/LINKAGES
Rear Hatch Liftgate Hinge Failure
Danger zone mileageMileage not reported
Reported symptoms
- Hinges split and crack
- Liftgate misalignment
- Difficulty in closing liftgate
- Rubbing against rear fender/quarter area
Pre-purchase check
Inspect liftgate hinges for structural integrity and signs of cracking. Test alignment and operation of the liftgate. Monitor for any unusual noises or resistance when opening and closing the liftgate.
LATCHES/LOCKS/LINKAGES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Advanced Driver Assistance Systems (ADAS) Design Flaw
Danger zone mileageMileage not reported
Reported symptoms
- Driver distraction due to visual warnings
- Inadequate communication of alerts
Pre-purchase check
Evaluate the interaction design of the ADAS, focusing on notification methods and usability
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Air Conditioning System Damage Due to Design
Danger zone mileageMileage not reported
Reported symptoms
- Loss of cooling efficiency in air conditioning
- Need for condenser replacement
- Damage attributed to road debris
Pre-purchase check
Inspect the air conditioning system for debris damage and consider adding a protective guard to prevent future incidents.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Audio System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Loss of all sound
- Intermittent audio cutouts
- Loud static and popping sounds
- Safety warnings muted
Pre-purchase check
Inspect the audio system for electrical issues or faulty components, and assess sound system software for updates or glitches.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Battery Drain Issues
Danger zone mileageMileage not reported
Reported symptoms
- Battery died without warning
- Battery required replacement shortly after purchase
- Repeated battery failures within a short timeframe
Pre-purchase check
Check battery health and connections. Ensure electrical systems are functioning correctly and no parasitic drains are occurring.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Battery Drain and Engine Noise
Danger zone mileageMileage not reported
Reported symptoms
- Battery dies after sitting for 3-4 days
- Engine makes a ticking noise on cold start that is increasing in volume
Pre-purchase check
Inspect battery health and charging system; check for parasitic drain sources; assess engine noise and mechanical components.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
CAN Bus Vulnerability
Danger zone mileageMileage not reported
Reported symptoms
- Risk of vehicle theft
- Susceptibility to cyber attacks on vehicle systems
Pre-purchase check
Check for physical vulnerabilities in CAN bus connections and consider encryption enhancements.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Coolant Flow Shut Off Valve Issue
Danger zone mileageMileage not reported
Reported symptoms
- Flow shut off valve malfunction reported
- Concern regarding coolant flow in vehicles
Pre-purchase check
Inspect the coolant flow shut off valve for proper functionality and look for signs of wear or defects.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Coolant Valve Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Engine safety light on constantly
- Malfunctioning coolant valve
Pre-purchase check
Inspect the coolant valve and associated electrical connections for faults.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Coolant Valve Replacement
Danger zone mileageMileage not reported
Reported symptoms
- Frequent need for coolant valve replacement
- Possible overheating due to coolant system failure
Pre-purchase check
Inspect coolant system for leaks and functionality of the coolant valve.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
DCM Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Remote start function inoperative
- Key fobs may stop working
- Dealer diagnostics indicate DCM issues
Pre-purchase check
Inspect the DCM for functionality, check key fob operations, and evaluate associated components for faults.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Engine Auto Shut-off Delay
Danger zone mileageMileage not reported
Reported symptoms
- Engine shuts off automatically in traffic
- Delay in engine restart when accelerator is pressed
- Potential safety hazard in traffic situations
Pre-purchase check
Inspect the automatic engine shut-off function and its override mechanism for potential improvements in user safety and logic flow.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Faulty Traction Control System
Danger zone mileageMileage not reported
Reported symptoms
- Traction control activates unnecessarily on bumps
- Emergency brakes engage unexpectedly
- Vehicle jerks during operation
- Driver experiences confusion during driving
Pre-purchase check
Inspect traction control system for faults and response to bumps; verify proper functionality and settings.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Fuel Tank Lid Malfunction
Danger zone mileage1,000–1,000 miMedian: 1,000 mi
Reported symptoms
- Fuel tank lid popping open unexpectedly
- Fuel tank lid opens when vehicle is turned on or off
Pre-purchase check
Inspect the vehicle's power button and fuel tank lid mechanism for electrical faults or miswiring.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 1000, median 1000, and P75 1000 miles.
OTHER / UNSPECIFIED
Grinding Noise at High Speed
Danger zone mileageMileage not reported
Reported symptoms
- Grinding noise at 60 MPH
- Noise comes from area between gas pedal and driver side door
- High pitched sound
- Vibration of the vehicle at higher speed
Pre-purchase check
Inspect for any loose components or obstructions around the gas pedal and driver side door area, and check for any signs of wear or damage to related mechanical parts.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Headrest Retention Issue
Danger zone mileageMileage not reported
Reported symptoms
- Headrests will not stay down
- Headrests move upwards due to vibrations
- Potential safety concern during accidents
Pre-purchase check
Inspect headrest adjustment mechanism and retention features for stability under various conditions.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Hybrid System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Loss of power while driving
- Vehicle jerking
- Warning messages including 'Hybrid System Malfunction'
- Check engine light illuminated
Pre-purchase check
Inspect the electronic control systems related to the hybrid engine and transmission.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Installation Delays and Communication Issues
Danger zone mileageMileage not reported
Reported symptoms
- Long wait times for installation despite simple task
- Lack of communication about status of vehicle
- Unexpected cost increase for installation
- Incomplete installation due to missing parts
Pre-purchase check
Check for proper inventory management of parts required for installation and ensure clear communication protocols with customers regarding changes in cost and expected completion time.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Intermittent Starting and Stalling Issues
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle fails to start shortly after purchase
- Vehicle stalls while idling
- Flashing notification on dashboard indicating 'dirt in the engine'
Pre-purchase check
Perform comprehensive diagnostic tests for starting system and engine management; check for intermittent faults that may not be captured during standard checks.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Lane Departure and Tracing System Interaction Issues
Danger zone mileage4,700–4,700 miMedian: 4,700 mi
Reported symptoms
- LTA makes corrections to vehicle positioning
- LTA attempts to steer vehicle out of lane
- LDA signals when LTA is steering erroneously
- LTA and LDA operate independently without communication
Pre-purchase check
Investigate the interaction and communication between LTA and LDA systems in the vehicle.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 4700, median 4700, and P75 4700 miles.
OTHER / UNSPECIFIED
Lift Gate Functionality Issue
Danger zone mileageMileage not reported
Reported symptoms
- Lift gate doesn't open properly
- Lift gate doesn't close properly
Pre-purchase check
Inspect the lift gate mechanism and associated components for obstructions or mechanical malfunction.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Lock/Unlock System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Front passenger door does not respond to lock/unlock commands
- Front driver's door intermittently fails to respond to lock/unlock commands
Pre-purchase check
Inspect the electronic locking mechanism and remote key functionalities for faults or inconsistencies.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Multiple Mechanical Issues
Danger zone mileageMileage not reported
Reported symptoms
- kickbacks during acceleration
- antifreeze/coolant loss
- abnormal amount of blow-by
- engine runs loud at times in idle or acceleration stages','car shakes upon starting the engine' 'weird noise from under the hood' 'dash lights and screen lights going dark
Pre-purchase check
Conduct a thorough inspection of the engine components, cooling system, and electronic dashboard systems.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
No Battery Power After Period of Inactivity
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle will not start after sitting for extended periods
- Total loss of electrical power
Pre-purchase check
Inspect battery condition and electrical connections for corrosion or loose terminals.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Paint Peeling Issue
Danger zone mileageMileage not reported
Reported symptoms
- Paint peeling on the hood
- Premature deterioration of paint
- Exposed metal potentially leading to rust and corrosion
Pre-purchase check
Inspect the vehicle's paint, especially on the hood, for signs of peeling or deterioration. Assess if the deterioration is consistent with other vehicles of the same make and model, particularly in the same color variety.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Passenger Airbag Sensor Issue
Danger zone mileageMileage not reported
Reported symptoms
- Potential airbag malfunction in passenger seat
- Safety concerns regarding passenger occupancy until repair is made
- Delays in remedy timeline communicated to consumers
Pre-purchase check
Inspect the airbag sensor system in the passenger seat to confirm proper function before allowing passengers.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Power Rear Hatch Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Power rear hatch does not open fully
- Rear hatch stops after 1" of rise
- Requires manual intervention to close and retry
Pre-purchase check
Check the power rear hatch mechanism for obstruction or electrical issues.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Rear Lift Gate Operation Issue
Danger zone mileageMileage not reported
Reported symptoms
- Partial opening of rear lift gate
- Multiple beeping sounds during operation
- Requires manual intervention to open or close rear lift gate
Pre-purchase check
Inspect the rear lift gate actuator and wiring for faults or obstructions.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Recurring Air Conditioning and Front End Issues
Danger zone mileageMileage not reported
Reported symptoms
- Air conditioning stopped working twice
- Rattling noise from mirrors
- Rattling noise from front end
- Rattling noise from carrying rack (roof rack)
Pre-purchase check
Conduct a thorough inspection of the air conditioning system, front end components, and noise sources including mirrors and carrying rack.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Rodent Infestation Through Windshield Cowl
Danger zone mileageMileage not reported
Reported symptoms
- Rodent nests found in various compartments
- Rodent droppings and urine present
- Decomposing animals in the cabin
- Dead mouse found in the main cabin
Pre-purchase check
Inspect the windshield cowl area for gaps or insufficient screening that may allow rodents to enter.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Roof Rack Water Leak Issues
Danger zone mileageMileage not reported
Reported symptoms
- Water leakage into the vehicle
- Water damage to internal components
Pre-purchase check
Inspect roof rack seals and integrity of roof attachment points for leaks.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Shell Latching Mechanism Failure
Danger zone mileageMileage not reported
Reported symptoms
- Shell latching mechanism not latching properly
- Inability to secure shell to base
Pre-purchase check
Inspect the latching mechanism for wear or damage; ensure proper alignment with the base; check for foreign objects obstructing the latch.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Smart Key Failure and Battery Drain
Danger zone mileageMileage not reported
Reported symptoms
- Warning that smart key is not working
- Unable to start the car
- Loss of all power
- Inability to open doors
Pre-purchase check
Inspect the car's battery and electrical system, including key fob functionality and any related computer systems.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Spontaneous Glass Explosion
Danger zone mileageMileage not reported
Reported symptoms
- Rear glass exploded unexpectedly while parked
- Loud explosion sound heard from a distance
Pre-purchase check
Inspect rear glass for manufacturing defects or stress fractures. Consider environmental factors like temperature changes that might affect glass integrity.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Steering Drift and Battery Drain Issues
Danger zone mileageMileage not reported
Reported symptoms
- Steering veering left or right while driving
- Battery dead after not driving for a few days
Pre-purchase check
Inspect steering components for proper alignment and functionality. Check battery condition and charging system.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Strong Antifreeze Smell When Air Conditioner is Running
Danger zone mileageMileage not reported
Reported symptoms
- Strong smell of antifreeze from the front left of the vehicle
- Smell occurs only when air conditioner is running
- No smell detected inside the cabin
Pre-purchase check
Ensure a thorough inspection of the cooling system, including hoses, connections, and components related to the air conditioning system to identify any potential leaks or issues.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Sunroof Spontaneous Shattering
Danger zone mileageMileage not reported
Reported symptoms
- Sunroof shattered while stationary
- Incident occurred under covered carport
Pre-purchase check
Inspect the sunroof for signs of stress, fractures, or improper installation; check for any obstructions that may have impacted the sunroof.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Towing Capacity Misrepresentation
Danger zone mileageMileage not reported
Reported symptoms
- Inability to legally tow a 3,000 pound trailer due to wiring harness issues
- Need for a 7-blade plug to meet state inspection requirements
Pre-purchase check
Verify wiring harness compatibility and compliance with towing capacity claims.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Unintended Acceleration while Parking
Danger zone mileageMileage not reported
Reported symptoms
- Car accelerated while foot is on the brake
- Car jerked backwards unexpectedly
- Crash into parked vehicles
Pre-purchase check
Inspect the brake system, accelerator pedal function, and electronic control systems for faults.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Unstable Window Vent Protector
Danger zone mileageMileage not reported
Reported symptoms
- Window vent protector is unstick
- Broken window vent protector
- Glue is not adhering properly
Pre-purchase check
Inspect the adhesion of the window vent protector and the condition of the glue used.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Vehicle Fire Under Hood
Danger zone mileageMileage not reported
Reported symptoms
- Odd smell from heater
- Smoke from under the hood
- Visible flames under the hood
Pre-purchase check
Inspect the heater and electrical components for wear and overheating signs prior to operation.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 1 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Water By-Pass Hose Failure
Danger zone mileageMileage not reported
Reported symptoms
- Leakage of water
- Reduced cooling efficiency
- Visible damage to hose
Pre-purchase check
Inspect the water by-pass hose for signs of wear or cracks, and check for any leaks in the surrounding area.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Water Leakage from Roof Rails
Danger zone mileageMileage not reported
Reported symptoms
- Headliner saturation at 'A' and 'C' pillars
- Water leakage during rain or car washing
- Concerns about airbag malfunction due to water damage
Pre-purchase check
Inspect the roof rail seals and drainage systems for potential leaks and blockages.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Windshield Fragility
Danger zone mileageMileage not reported
Reported symptoms
- Windshield cracks easily
- Reports of multiple drivers experiencing similar issues
Pre-purchase check
Inspect windshield for stress fractures and evaluate surrounding conditions that may contribute to fragility.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
OTHER / UNSPECIFIED
Windshield Shattering
Danger zone mileageMileage not reported
Reported symptoms
- Windshield shattered unexpectedly
- No external impact observed
Pre-purchase check
Inspect windshield integrity and check for manufacturing defects or stress fractures.
OTHER / UNSPECIFIED: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Coolant Bypass Valve Failure
Danger zone mileage55,000–55,000 miMedian: 55,000 mi
Reported symptoms
- Coolant leakage due to valve failure
- Overheating engine
- Decreased engine performance
Pre-purchase check
Inspect the coolant bypass valve for cracks or leaks and monitor engine temperature during operation.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 55000, median 55000, and P75 55000 miles.
POWER TRAIN
Coolant System Failure
Danger zone mileage2,002–2,002 miMedian: 2,002 mi
Reported symptoms
- Seized coolant bypass valve
- Engine maintenance warning light on
- Coolant leak noticed under passenger front undercarriage
Pre-purchase check
Inspect coolant bypass valve and associated hoses for signs of seizing or failure, and check for coolant leaks under the vehicle.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 2002, median 2002, and P75 2002 miles.
POWER TRAIN
Engine Maintenance Required Warning Light
Danger zone mileage48,000–48,000 miMedian: 48,000 mi
Reported symptoms
- Warning light illuminates when starting engine and turning on A/C.
- No reported crashes or injuries.
Pre-purchase check
Check the vehicle's engine and A/C system for potential issues or required maintenance.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 48000, median 48000, and P75 48000 miles.
POWER TRAIN
Engine Stalling and Dashboard Warning Lights
Danger zone mileage550–550 miMedian: 550 mi
Reported symptoms
- Engine stalled while driving
- Multiple dashboard warning lights activated
- Power steering felt weak
- Cruise control became inoperative
Pre-purchase check
Inspect powertrain components, particularly fuel system and electrical connections, for any irregularities or faults.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 550, median 550, and P75 550 miles.
POWER TRAIN
Hybrid Malfunction Warning Light
Danger zone mileageMileage not reported
Reported symptoms
- Warning light activation while driving (hybrid malfunction)
- Possible decrease in power train performance
Pre-purchase check
Check for diagnostic trouble codes and inspect hybrid system components.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Error Code P1C80-49
Danger zone mileageMileage not reported
Reported symptoms
- Error code P1C80-49 reported
- Indication of manufacturing defect in power train
Pre-purchase check
Inspect for issue related to error code P1C80-49 in the power train.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Failure
Danger zone mileageMileage not reported
Reported symptoms
- Weird noises under the hood
- Loss of power while starting
- Engine cutting out
- Warning message: 'Engine Stopped, Steering Power Low'
Pre-purchase check
Inspect the power train components, focusing on the engine and electrical systems, for any loose connections or signs of wear.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Hesitation and Fuel Overflow
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle hesitating when accelerating
- Jerking when coming to a stop
- Fuel pump automatically shutting off during refueling
- Gas tank inaccurately indicating full after refueling
Pre-purchase check
Inspect the fuel system and powertrain for potential issues related to hesitation and refueling anomalies.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Issues with 2020 RAV4
Danger zone mileageMileage not reported
Reported symptoms
- kickbacks during acceleration
- antifreeze/coolant loss
- abnormal amount of blow-by
- engine runs loud at times at idle or acceleration stages, car shakes when starting, weird noise from under the hood, dashboard lights and screen lights going dark
Pre-purchase check
Inspect power train components, cooling system for leaks, and assess engine noise during operation.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Power Train Jerking on Acceleration
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle jerks when accelerating from a complete stop after releasing the brake.
- Unusual movement felt upon acceleration.
Pre-purchase check
Check for issues with the power train system, including transmission and throttle response.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
POWER TRAIN
Transmission Bearing Failure
Danger zone mileage83,000–83,000 miMedian: 83,000 mi
Reported symptoms
- Noise/whine above 30mph while accelerating
- Transmission replacement needed at 83k miles
Pre-purchase check
Consider seeking a second opinion from an independent mechanic to verify the diagnosis and assess the condition of the powertrain.
POWER TRAIN: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 83000, median 83000, and P75 83000 miles.
SEAT BELTS
Seat Belt Sensor Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Rear middle seatbelt sensor activation while driving.
- Constant sensor alerts for seatbelt status.
Pre-purchase check
Inspect the rear middle seatbelt sensor for proper functioning and connectivity.
SEAT BELTS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEAT BELTS
Seat Belt Sensor Replacement and Recall Delay
Danger zone mileageMileage not reported
Reported symptoms
- Air bag warning light illuminated
- Failed to exceed 1,000 RPM while driving
Pre-purchase check
Inspect seat belt sensor functionality and ensure recall parts availability for timely repairs.
SEAT BELTS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEAT BELTS
Seat Belt Warning Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Random chimes for rear seat seat belt warnings with no passengers or items present
- Chime occurs even when seat belts are buckled
Pre-purchase check
Check the seat belt sensor functions and wiring for the rear seats to ensure proper operation.
SEAT BELTS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEAT BELTS
Seat Belt and Airbag Concern
Danger zone mileageMileage not reported
Reported symptoms
- Concern over potential airbag deployment during travel
- Lack of communication regarding recall status
Pre-purchase check
Verify the recall status and update the consumer promptly.
SEAT BELTS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Driver's Seat Adjustment Failure
Danger zone mileageMileage not reported
Reported symptoms
- Driver's seat failed to move back when adjusted
- Inability to drive due to seat position
- Reported by contact on behalf of vehicle owner
Pre-purchase check
Check the seat adjustment mechanism for functionality and any obstructions.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Electrical Issue with Passenger Seat Airbag System
Danger zone mileage32,000–32,000 miMedian: 32,000 mi
Reported symptoms
- Airbag warning light flashing
- Front passenger seat light flashing
- Alarm sounding continuously
- Messages indicating to visit dealer for service
Pre-purchase check
Inspect electrical wiring under the passenger seat, especially connections related to the airbag system.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 32000, median 32000, and P75 32000 miles.
SEATS
Headrest Position Retention Issue
Danger zone mileageMileage not reported
Reported symptoms
- Headrests on front seats do not stay in the down position
- Headrests slowly move upwards due to road vibrations
- Potential safety concern during accidents if headrests are not in proper position
Pre-purchase check
Inspect headrest retention mechanism for proper function and locking capability.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Missing or Non-visible Tether Anchors on Seats
Danger zone mileageMileage not reported
Reported symptoms
- Tether anchors missing
- Labels missing
Pre-purchase check
Check the visibility and presence of tether anchors and labels on the seat.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Power Seat Failure
Danger zone mileageMileage not reported
Reported symptoms
- Failure of the Drivers Side Power Seat.
- Power seat does not adjust or function properly.
Pre-purchase check
Check electrical connections and motor functionality of the driver's side power seat.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SEATS
Seatbelt Warning Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- 'Fasten Seatbelt' light activates incorrectly
- Continuous beeping from warning system without passengers present
Pre-purchase check
Inspect the seatbelt sensors and related wiring for faults.
SEATS: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Brake and Steering Noise Concerns
Danger zone mileage60,000–60,000 miMedian: 60,000 mi
Reported symptoms
- Loud squeaking noises when braking
- Scraping noises in suspension and steering
- Popping and clicking noises in steering
- Loud crunching rubbing noise when steering is turned
Pre-purchase check
Consider a detailed inspection of the brake system and steering components to assess for potential wear or misalignment despite dealer assurances.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 60000, median 60000, and P75 60000 miles.
SERVICE BRAKES
Braking System Jerking Upon Acceleration
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle jerks after releasing the brake when accelerating from a complete stop.
- Inconsistent response from braking system.
Pre-purchase check
Inspect the brake system components and evaluate the brake response upon releasing the pedal.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Excessive Front Brake Wear
Danger zone mileageMileage not reported
Reported symptoms
- Front brakes wear out too quickly
- Frequent replacement of front brakes and rotors
- Rear brakes replaced less frequently
Pre-purchase check
Inspect front brake components and consider evaluating brake pad material and design.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Service Brake Failure with ABS and Traction Control Issues
Danger zone mileageMileage not reported
Reported symptoms
- ABS system failure
- Brake booster failure
- Loss of braking power
- Multiple warning lights associated with braking system illuminated on dashboard
Pre-purchase check
Inspect and test the ABS system functionality, brake booster integrity, and associated sensors, particularly the stroke position sensor. Check for any diagnostic codes and monitor for intermittent issues.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Service Brake Issues
Danger zone mileageMileage not reported
Reported symptoms
- Emergency/error code lights illuminated on dashboard while driving
- Repeated error codes coming on and off
- Vehicle requires multiple visits for sensor or part replacement
Pre-purchase check
Inspect brake sensors and electronic control systems for faults.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Service Brake Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Unintended acceleration while braking
- Car accelerates with foot on brake pedal
- Inability to control vehicle speed during parking maneuvers
- Repeated collisions despite pressing brake pedal
Pre-purchase check
Inspect brake system for proper functionality, including checking for any electronic malfunctions that may contribute to unintended acceleration.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Service Brake Malfunction
Danger zone mileage9–9 miMedian: 9 mi
Reported symptoms
- Hybrid system malfunction warning
- Unexpected loss of accelerator control
- Warning of reduced braking power
- Vehicle trembling or beeping during operation
Pre-purchase check
Inspect hybrid system and braking components for anomalies or faults.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 9, median 9, and P75 9 miles.
SERVICE BRAKES
Squealing Noise During Braking
Danger zone mileageMileage not reported
Reported symptoms
- Squealing noise when stopping or braking under 3 mph.
- Brake performance may be affected.
Pre-purchase check
Inspect brake pads and rotor condition for wear and debris.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Unexpected Acceleration While Braking
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle accelerates unexpectedly while braking
- Occurrence primarily noted during slow stopping maneuvers
Pre-purchase check
Inspect brake system for proper function, including brake pads, rotors, and assist mechanisms.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SERVICE BRAKES
Unexpected Braking with Cruise Control
Danger zone mileageMileage not reported
Reported symptoms
- Unexpected braking when vehicle in front exits or slows down
- Risk of collision due to sudden braking while on cruise control
Pre-purchase check
Inspect the adaptive cruise control system for responsiveness and calibration issues.
SERVICE BRAKES: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Cruise Control and Steering Issues
Danger zone mileageMileage not reported
Reported symptoms
- Cruise control not functional
- Steering misalignment
- Grinding noise during turning
Pre-purchase check
Inspect the power steering system for any signs of wear or malfunction, and check the alignment of the steering components.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Electronic Power Steering Failure
Danger zone mileageMileage not reported
Reported symptoms
- Loss of power steering upon starting the vehicle
- Steering wheel requires excessive force to turn
- No warning lights or messages displayed during issue
Pre-purchase check
Inspect the electronic power steering system for faults or failures.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Intermittent Steering Pull upon Startup
Danger zone mileageMileage not reported
Reported symptoms
- Steering pulls right or left upon starting vehicle
- Difficulty returning the steering wheel after turns
- Issue occurs regardless of weather conditions
- Problem resolves itself intermittently
Pre-purchase check
Inspect steering components for any loose connections or irregular wear, focusing on the steering linkage and rack. Advise consumer to document instances with date and driving conditions for service review.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Loose Steering Control
Danger zone mileageMileage not reported
Reported symptoms
- Steering feels too loose
- Loss of control while driving
- Unsafe feeling while on highways
Pre-purchase check
Have steering mechanism inspected for play and alignment issues, especially in high-speed conditions.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Loss of Power Steering Assist
Danger zone mileageMileage not reported
Reported symptoms
- Difficulty turning the steering wheel
- No power steering assist
- Malfunction warning for LTA system
Pre-purchase check
Check the power steering fluid level and inspect the power steering pump for functionality.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Power Steering Failure
Danger zone mileageMileage not reported
Reported symptoms
- Sudden inability to turn wheels
- Require significant force to turn steering wheel
Pre-purchase check
Check power steering system and battery health.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Power Steering Failure
Danger zone mileage2–2 miMedian: 2 mi
Reported symptoms
- Power steering light illuminated
- Loss of power steering assistance
- Recovery of power steering after a brief period
Pre-purchase check
Inspect steering system for electrical issues and check for power steering fluid levels.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 2, median 2, and P75 2 miles.
STEERING
Power Steering Issues
Danger zone mileageMileage not reported
Reported symptoms
- Unknown power steering issues.
- Difficulty in steering the vehicle.
Pre-purchase check
Inspect power steering fluid levels and for leaks in the power steering system.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Power Steering Light Activation
Danger zone mileageMileage not reported
Reported symptoms
- Power steering light is illuminated
- Potential water penetration issues
Pre-purchase check
Inspect for water intrusion in the steering components and check the power steering fluid levels and connections.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Power Steering Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Power steering failure
- Warning lights on dashboard
Pre-purchase check
Check power steering fluid level and inspect the power steering system components for wear or damage.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering Control Issue
Danger zone mileageMileage not reported
Reported symptoms
- Power steering malfunction
- Difficulty steering at higher speeds
- Poor lane changing assistance
Pre-purchase check
Inspect the power steering system and alignment settings; assess electronic steering assistance.
STEERING: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering Difficulty Maintaining Lane Keeping
Danger zone mileageMileage not reported
Reported symptoms
- Car cannot stay in driving lane without constant steering adjustments
- Needs continual steering attention
Pre-purchase check
Verify steering alignment and check for any steering system issues.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering Drift Issues
Danger zone mileageMileage not reported
Reported symptoms
- Car veering left or right while driving
- Steering issues occurring mainly on the highway
Pre-purchase check
Inspect alignment and steering system components for wear or damage; also check battery health and charging system.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering Drift When Using Adaptive Cruise Control
Danger zone mileageMileage not reported
Reported symptoms
- Steering wheel turns to the left unexpectedly
- Considerable pressure required to keep vehicle straight
Pre-purchase check
Verify the functionality of radar-controlled adaptive cruise control system and check for any software updates or calibrations needed.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering Misalignment
Danger zone mileageMileage not reported
Reported symptoms
- Steering wheel must be turned to the right to drive straight
- Frequent need for wheel alignment
- Concerns about vehicle safety and long-term damage
Pre-purchase check
Consider inspection of wheel alignment and steering components to identify potential mechanical faults.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STEERING
Steering Noise Issues
Danger zone mileage60,000–60,000 miMedian: 60,000 mi
Reported symptoms
- Loud squeaking noises
- Scraping noises
- Popping noises
- Clicking noises in suspension and steering system
Pre-purchase check
Check the steering components and suspension system for wear and proper lubrication.
STEERING: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 60000, median 60000, and P75 60000 miles.
STRUCTURE
Air Conditioning Failure and Front End Issues
Danger zone mileageMileage not reported
Reported symptoms
- Air conditioning stopped working
- Rattling noise from mirrors
- Rattling noise from front end
- Rattling noise from carrying rack in vehicle frame or structure area (not specific to any component) or similar areas of structure or vehicle body/anchoring points from faulty mechanical components or design flaws in assembly (malfunction of those components) that may cause rattles or loosening of structural integrity in affected sections or parts despite diagnostics on other components) (common failures in air conditioning systems also include issues with refrigerant, compressor, etc.) when specific issues aren't reported (only rattling) but no evidence or claims regarding specific repairs for those issues existed at or part of vehicle(s) (indicating unreliable/defective components) as well as no claims regarding whether inspected or repaired by manufacturers before owner performed repairs, but unresolved after repair 1 (symptom of repetition of failures), while there's mention that repairs cost were significant - indicating frustration with consistent issues either due to parts recycled or connected to first remark regarding service performed by owner made last time such concerns exhibited were around the air conditioning system (faulty design) which directly connects to the indication of structural components being 'loose' or faulty from contact or strain due to additional or unchanged weight load despite repairs made also seemingly connecting to general wear and tear) forward maintenance and structural damage from those components or systems while being in use as operation of vehicle from age above indicated problems - causing runaround of customer complaint of not appearing to be fixed despite high costs of repair related to frozen non-lighting and non-temperature performance of systems under mechanical solutions leading to untrustworthiness of service performed beforehand in terms of parts recycling, damages ignored, etc., being the common failures in this respectively alike group vehicle or component's responses to concerns,
Pre-purchase check
Inspect air conditioning system for refrigerant leaks and functionality, check structural integrity of front end components and fog light assembly, conduct a thorough review of any repairs performed and assess the overall condition of vehicle components.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Bracket Failure for Rear Door
Danger zone mileageMileage not reported
Reported symptoms
- Torn bracket holding rear door in place.
- Potential instability of rear door.
Pre-purchase check
Inspect the brackets securing the rear door for wear or damage.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Broken Hatch Hinges
Danger zone mileageMileage not reported
Reported symptoms
- Hatch will not close
- Safety risk due to loose hatch
Pre-purchase check
Inspect hinge functionality and assess the integrity of the hatch mechanism.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Door Lock Actuator Failure
Danger zone mileageMileage not reported
Reported symptoms
- Door lock actuators stopped working
- Manual locking and unlocking required
- Safety concerns due to inoperable locks
Pre-purchase check
Inspect door lock actuators for functionality, particularly in vehicles over 3 years old.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Hood Flexing and Rippling
Danger zone mileageMileage not reported
Reported symptoms
- Hood edge buckles and flexes during car wash
- Hood has a rippling appearance at high speeds (around 70 MPH)
Pre-purchase check
Inspect hood alignment and rigidity, especially along the edges and at high speeds.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Insufficient Hail Damage Resistance
Danger zone mileageMileage not reported
Reported symptoms
- Body disfigurement from hail storm
- Aluminum body concaving easily
- Perceived weakness compared to previous models
Pre-purchase check
Inspect the vehicle's body panels for vulnerabilities to hail damage and assess material strength.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Lack of Towing Eyelet or Hook
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle becomes stuck and cannot be towed or removed from the street
- Unsafe condition in emergency situations
Pre-purchase check
Inspect the vehicle for the presence of a towing eyelet or hook to ensure safe removal capabilities in case of being stuck.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Liftgate Structure Failure
Danger zone mileageMileage not reported
Reported symptoms
- Cracking liftgate hinges
- Bending liftgate struts
- Failing liftgate mechanism
Pre-purchase check
Inspect the liftgate hinges and struts for signs of cracking or bending. Check the overall structural integrity of the liftgate assembly.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Poor Frontal Impact Design
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle sustained significant damage from low-speed collision (less than 3 MPH)
- High repair cost associated with minor impact
Pre-purchase check
Inspect front structure for damage resistance and adherence to collision standards.
STRUCTURE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Power Back Door Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Power back door fails to fully close
- Requires multiple attempts to close
- Manual closing needed after malfunction
- Frequent random occurrences of malfunction
Pre-purchase check
Inspect the power back door mechanism and electronic controls for any signs of malfunction or damage.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Power Lift Gate Malfunction and Structural Issues
Danger zone mileageMileage not reported
Reported symptoms
- Power lift gate not opening
- Power lift gate not shutting
- Mount partially sheared off
- Hitch unable to close completely in conjunction with lift gate issues
Pre-purchase check
Inspect the structural integrity of the power lift gate components and associated mounts; check for proper alignment and secure fastening of bolts and brackets related to the lift gate.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Rear Door/Hatch Hinges Failure
Danger zone mileageMileage not reported
Reported symptoms
- Hinges for the rear door/hatch broke
- Rear door became unaligned
- Rear door would not close
Pre-purchase check
Inspect the condition of rear door/hatch hinges for wear or damage, particularly for vehicles older than 5 years.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Rear Hatch Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Back hatch fails to open or close properly
- Hatch stops after latch releases
- Hatch does not align with door opening
- Hatch does not seat properly when closed
Pre-purchase check
Inspect the rear hatch alignment and latch mechanism for obstruction or malfunctions.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Roof Rack Side Rails Securing Issue
Danger zone mileageMileage not reported
Reported symptoms
- Front of roof rack side rails lift up while driving
- Water and dirt entering front supports of the car
Pre-purchase check
Inspect the securing mechanism of the roof rack side rails and verify physical bolting to ensure proper stability and weather proofing.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Roof Rail Leaking Water
Danger zone mileageMileage not reported
Reported symptoms
- Potential water ingress into vehicle interior
- Concerns regarding airbag functionality
- Electrical component damage due to water exposure
Pre-purchase check
Inspect roof rail gaskets for proper sealing and potential leaks, even if no visible water is present yet.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Sunroof Glass Damage
Danger zone mileageMileage not reported
Reported symptoms
- Explosion sound while driving
- Missing part of sunroof
- Flying glass debris
Pre-purchase check
Inspect the integrity of the sunroof and surrounding areas for potential manufacturing defects or stress points.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Tailgate Hinge Assembly Failure
Danger zone mileageMileage not reported
Reported symptoms
- Tailgate out of alignment
- Inability to close tailgate properly
- Weather penetration through tailgate
- Potential for tailgate to fall off vehicle
Pre-purchase check
Inspection available upon request to assess the hinge assembly and tailgate alignment.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Towing Capacity Misrepresentation
Danger zone mileageMileage not reported
Reported symptoms
- Claimed towing capacity not achievable
- Issues with OEM wiring harness compatibility
Pre-purchase check
Inspect wiring harness and towing equipment compatibility for compliance with state regulations.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Trunk Lift Gate Functionality Issues
Danger zone mileageMileage not reported
Reported symptoms
- Trunk lift gate unable to close or open properly
- Faulty lift gate shock and strut supports
Pre-purchase check
Inspect the lift gate shocks and strut supports for wear or damage to ensure proper functionality.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Unexpected Acceleration During Parking
Danger zone mileageMileage not reported
Reported symptoms
- Car accelerated while foot on brake
- Car jerked backwards unexpectedly
- Air bags did not deploy
Pre-purchase check
Inspect brake system and electronic control unit for malfunction.
STRUCTURE: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Vibrating Side View Mirrors
Danger zone mileageMileage not reported
Reported symptoms
- Vibration of side view mirrors at any speed
- Excessive shaking of mirrors at highway speeds over 50MPH
- Reduced visibility due to mirror vibration
- Nausea caused by mirror shaking
Pre-purchase check
Inspect mirrors for stability and proper mounting; check for loose components and alignment.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Warped Left Rear Lift Gate Hinge
Danger zone mileageMileage not reported
Reported symptoms
- Seam sealer broken
- Lift gate misalignment
- Damage to right side lift gate light assembly
- Damage to right side taillight
Pre-purchase check
Inspect the left rear lift gate hinge for warping and check alignment and potential damage to adjacent components.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
STRUCTURE
Water Stains in Headliner
Danger zone mileageMileage not reported
Reported symptoms
- Water stains on passenger A pillar interior headliner
- Water stains on C pillar on the driver side interior headliner
Pre-purchase check
Inspect the sealing and drainage systems around the A and C pillars for potential water ingress issues.
STRUCTURE: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Front Lower Control Arm Issues
Danger zone mileageMileage not reported
Reported symptoms
- Need to replace front lower control arms
- Other similar vehicles have recall for the same issue
Pre-purchase check
Inspect front lower control arms for wear or damage, especially in older models of the same year.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Suspension Component Issues
Danger zone mileageMileage not reported
Reported symptoms
- SRS Air Bag Malfunction.
- Suspension performance degradation.
Pre-purchase check
Inspect the suspension components and airbag system for proper functionality and connections.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Suspension Noise Complaints
Danger zone mileage60,000–60,000 miMedian: 60,000 mi
Reported symptoms
- Loud squeaking noises in the suspension
- Scraping noises in the suspension
- Popping noises in the suspension
- Clicking noises in the suspension and steering system, especially when turning the steering wheel or applying brakes
Pre-purchase check
Inspect suspension components for wear and damage; check for loose parts and proper lubrication.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 60000, median 60000, and P75 60000 miles.
SUSPENSION
Suspension and Electrical Issues
Danger zone mileageMileage not reported
Reported symptoms
- Dash lights went out
- Windows stopped working
- Blank clocks
- Front wheel feels like curling under vehicle and makes sound during right turns
Pre-purchase check
Inspect electrical wiring and suspension components for wear or failure.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
SUSPENSION
Suspension and Fuel Tank Issues
Danger zone mileageMileage not reported
Reported symptoms
- Front suspension problems
- Unreliable sway bar
- Front studs issues
- Fuel tank not accepting fuel
Pre-purchase check
Inspect front suspension components including sway bar and studs, and assess fuel tank system.
SUSPENSION: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Cruise Control Steering Issue
Danger zone mileageMileage not reported
Reported symptoms
- Pulls too close to left side of lane
- Erratic steering behavior when lane centering assist is engaged
- Vehicle appears to be swerving or unstable to other drivers
Pre-purchase check
Inspect the vehicle's lane centering assist functionality and its interaction with cruise control settings.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Hybrid System Malfunction in Vehicle Speed Control
Danger zone mileage9–9 miMedian: 9 mi
Reported symptoms
- Display of 'Hybrid System Malfunction' warning
- Bleeping sound during operation
- Trembling of the vehicle
- Loss of accelerator pedal function in traffic conditions (coasting)
Pre-purchase check
Inspect hybrid system and electronic vehicle controls to identify any faults or failures.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 9, median 9, and P75 9 miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control Component Issues
Danger zone mileage34,033–34,033 miMedian: 34,033 mi
Reported symptoms
- Fuel smell noticeable for years
- Water leakage inside the vehicle
- Replacement of multiple engine components related to fuel system
Pre-purchase check
Inspect fuel pump and related gaskets for integrity and leaks. Check for signs of water intrusion in the cabin and inspect repaired components for proper installation.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 34033, median 34033, and P75 34033 miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control Instability
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle steered to the left when cruise control was activated
- Significant pressure required to maintain vehicle's straight path
- Issue occurs consistently at 70 mph
- Problem disappears when adaptive cruise control is disabled
Pre-purchase check
Consider conducting a thorough inspection of the adaptive cruise control system, including calibration and sensor functionality, especially given the inability to replicate the issue during previous inspections.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control Lag During Acceleration
Danger zone mileageMileage not reported
Reported symptoms
- Lagging power during acceleration
- Failure to reach desired speed
- Stumbling motion during acceleration
- Pulsing motion during acceleration
Pre-purchase check
Recommend inspection of transmission system and throttle response.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VEHICLE SPEED CONTROL
Vehicle Speed Control Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle not ready to drive
- No power to rear brakes
- Interior lights up when attempting to drive or reverse
- Dinging sound associated with unbuckled safety belt
Pre-purchase check
Inspect the wire harness and associated connections for failure and ensure proper function of the speed control system.
VEHICLE SPEED CONTROL: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY
Braking System Malfunction
Danger zone mileageMileage not reported
Reported symptoms
- Vehicle did not stop when brake pedal was depressed
- Accident at a red light
- Injuries sustained by multiple passengers
- Previous dealer inspection indicated no issues with brakes
Pre-purchase check
Inspect the braking system for faults that could lead to failure under normal operating conditions. Check software updates related to cruise control functionality and braking performance.
VISIBILITY: 1 NHTSA complaints in this cluster, including 1 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY
Moon Roof Spontaneous Explosion
Danger zone mileage5,000–5,000 miMedian: 5,000 mi
Reported symptoms
- Spontaneous explosion of moon roof
- Loud noise
- Glass debris falling inside vehicle
Pre-purchase check
Inspect the moon roof and surrounding seals for defects or weaknesses. Check for any signs of stress or improper installation.
VISIBILITY: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 5000, median 5000, and P75 5000 miles.
VISIBILITY/WIPER
Back Door Glass Visibility Issue
Danger zone mileageMileage not reported
Reported symptoms
- Circular marks on back door glass
- Reduced visibility in humid conditions
- Difficulty judging distance of vehicles behind due to glass visibility issues
Pre-purchase check
Inspect the back door glass for circular marks and assess visibility under varying humidity conditions.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Shaking Side Mirrors on 2020 Models
Danger zone mileageMileage not reported
Reported symptoms
- Driver side mirror shakes excessively after exposure to water
- Passenger side mirror shakes excessively after exposure to water
- Retention clips fall out causing mirrors to shake
- Difficulty seeing traffic from behind due to mirror instability
Pre-purchase check
Inspect side mirrors for loose retention clips and stability when exposed to water.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Shattering Sunroof
Danger zone mileageMileage not reported
Reported symptoms
- Sunroof spontaneously popped
- Sunroof shattered while stationary
Pre-purchase check
Inspect the sunroof for defects or improper sealing, and check for any signs of impact that could contribute to spontaneous failure.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Sunroof Explosion
Danger zone mileageMileage not reported
Reported symptoms
- Sunroof exploded while driving
- Edges of sunroof pushed up indicating over pressure condition
- No evidence of external impact on glass
Pre-purchase check
Inspect for any signs of pressure buildup or manufacturing defects in the sunroof assembly.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Windshield Cracking Below Wiper
Danger zone mileageMileage not reported
Reported symptoms
- Crack on windshield below passenger side wiper
- Windshield damage observed without prior incidents
Pre-purchase check
Inspect windshield for cracks or stress points near wiper area, particularly on passenger side.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Windshield Durability and Calibration Issues
Danger zone mileageMileage not reported
Reported symptoms
- Windshield chips leading to cracks
- High replacement costs for windshield and recalibration
- Frequent reports of similar issues with specific models
Pre-purchase check
Inspect windshield for durability under impact; check for necessary sensor recalibration after replacement.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
VISIBILITY/WIPER
Wiper and Defroster Ineffectiveness
Danger zone mileageMileage not reported
Reported symptoms
- Left and right side of windshield ice over during winter conditions
- Passenger side wiper freezes due to ineffective defroster positioning
- Wiper motor may burn out if wipers are activated in icy conditions
- Ice buildup on wipers may scratch windshield
Pre-purchase check
Inspect the positioning and effectiveness of the windshield defroster and wiper mechanisms in winter conditions.
VISIBILITY/WIPER: 1 NHTSA complaints in this cluster, including 0 crash-flagged and 0 fire-flagged reports; reported incident mileage spans P25 unavailable, median unavailable, and P75 unavailable miles.
What the data says
ENGINE is the most frequently classified component, appearing in 28.1% of complaint reports in this dataset. This 2020 TOYOTA RAV4 has 640 complaint reports in the records we have processed. One report can be classified under more than one component, so component shares do not add up to 100%.
Compare model years
These nearby model years have 2019: 887 reports · 2021: 389 reports. Complaint totals are not failure rates and should be read with vehicle age, sales volume, and reporting patterns in mind.